Reviews of Burger King New Plymouth. (Restaurant) in New Plymouth (Taranaki).

Burger King New Plymouth

1380 Reviews

209 Comments

Restaurant

Fast food restaurant

Hamburger restaurant

45 Leach Street, New Plymouth Central, New Plymouth 4310, New Zealand

Description

Information of Burger King New Plymouth, Restaurant in New Plymouth (Taranaki)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

Map

Open hours of Burger King New Plymouth

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Burger King New Plymouth

C. A.

With the short amount of staff this place has they do try their best to push out orders. If you like burger King be patient and don't expect to get fast service everytime at this location. Staff are friendly and always trying their best. Sometimes they miss stuff but understand they are under staffed and they are working under pressure so be kind and just approach them nicely as I have seen time and time again people being so rude coz they missed one thing or couple of things. It's not the end of the world just have some understanding. Remember to go in with patience if you wanting B.K from the New plymouth location otherwise don't bother you will only disappoint yourself.

V. B.

Good experience looks like people in Newplymouth doesn't use the burger King app. Because every time i use it staff reaction is not very nice but i will still give them 5 star

H.

Nothing special about this particular store, staff no more or less likeable than in other stores. I just love BK, Whopper is my fav!

T.

Loved my burger and fries but just wish place was a bit cleaner!

M. M.

Be careful if you are buying at the counter and it's raining outside... Floors are really slippery. And staff should use normal masks, not those fabric masks you can't hear them. Food ok.. Fries undercooked.

d. b.

Delivery was very good and quick but our baller burgers didn't have much sauce Abit disappointed and also forgot our sauce for our chicken strips 😥 first time order in new Plymouth

L.

Having the ability to order and pay via my mobile app is great but to collect through drive thru there is still a reasonable wait time. Some staff are polite and friendly and sometimes others seem quite rude but I understand it's not a dream job and some customers can be arses

D. R.

When you don't know how to order on the order machine no one comes and help, it was an customer came to help, stuff not friendly and the toilet need a good srub, shop floor food around needed a sweep.

A.

Burger King will never let you down when comes to burgers because so yummie & affordable & always clean in eating area

C.

We got there about 5.20ish and the car park wasn't full and we didn't have a long wait. Friendly and courteous staff. Good food 😊

L.

You do have to wait a while, if you walk in, busy place as its the only Burger King in New Plymouth, if you order chips, make sure they are hot before ya leave. The drive though is just as longer wait at times. If your in a hurry check out the cars in line before you decide your options

A. J.

The burgers are usually pretty decent, but they often take a while when I'm there. I'd say it's decent, like a good between for McDonald's and Burger Fuel

C.

Excellent vegan selection. Whoppers are forever in my heart.

T. P.

Awesome food. Management needs to sort extra workers for peak periods as I have experienced 45 mins waits. But worth it when the girls pop a lil extra chips in.

N. R.

Meal very tasty, and big. Would have been great if they let us know when food was ready , instead of eating it bit cold.. Place was very clean.

E.

Convenient drive thru or sit inside and enjoy great burgers 🍔 for the hole family.

S. M.

Just had burger King for the first time in a long time. I can easily and happily say they have upped they game. The quality of my burger and fries were excellent. Really good quality. Thank you guys. Highly reccomend

S.

They have menus that are very hard to use and the venue was disgusting since no one was cleaning the tables

P. J.

One of the staff was a little cold. After telling her the ginger beer had no flavour she advised me to let it run before putting my cup under. When I went back to her with the same result she tested her machine at the drive thru window. Then said "Obviously we don't have any." Obvious to who? Aside from that the food was fresh and other staff were great.

J.

Great value $5.00 Burger meal

D. T.

Fast and efficient and well mannered. Good economic meal choices. Best for me was the cheeseburger king box. Choosing the app order is fast, paid for, and hassle free.

A. L.

Pretty much what you can expect. Unfortunately was invaded by a bunch of scooter-riders with an attitude. Felt sorry for the staff who were constantly telling them not to ride in the premises. They were quite beligirant. The staff were very professional and obviously cared about how the group would react when they were so hostile.

H.

It was ok chips where not the best but eatable

R. M.

If u order a float instead of a frozen in the drive through chances are they forgot ur float 3 out of 3 for me ordered floats 3 times recieved frozen for a extra dolla

J.

Botched up out order, offered replacement, went in for replacement few weeks later, they had no record of said replacement, took ages to get it put through then the order they replaced with they botched up when they were supposed to give us a free meal they gave us 2 so that was gr8 😊

M.

It's burger King. Stuff are quite friendly

S.

Great for a quick and easy meal

R.

The staff were very helpful

T. W.

This Burger King is great. The food is top quality compared to other outlets and comes with good service. A lovely area to dine in as well. Situated close to the supermarket and on a main road. I definitely enjoy coming here.

C.

Friendly staff and good food

V.

Helpful staff everybody smiles, I like that. I'd go back there again.

C. S.

Disappointed by the new loaded fries. Burger King is usually so good with real ingredients and good flavours. But these fries didn't get the memo. The jalapenos were few and far between, the cheese wasn't even cheese, it was a weird mayo sauce. But the onion was crispy at least.

D. K.

It's a bk, you know what you're getting. Frozen coke is only a dollar here tho which is a bonus. Usually pretty quick on the drive-thru.

v.

Always nice at burger King, but Always slow as well. Prefer their buns to McDonald's.

N.

The Restaurant Manger was so 🔥. If i was not already taken i would marry her yesterday. And the fiid was great.

B.

Pretty good, coupons from the app save you heaps 😁

K.

Never had a problem with my food. I just think there drink station could be cleaned up more often. Everytime i go in there is soda all over the floor which my daughter has slipped on twice.

J. C.

Burger king new Plymouth is alright. I went to get the french mushroom burger ( which they still had on menu) but said they didnt have the sauce it actually happened to me a few times when asking then they fully stopped the burger . Place can be abit dirty and the staff are quite young and loud (yelling across the kitchen and laughing) . but always check the bottom of your burgers have seen 2 different people go there and have a mouldy bun .

L. H.

Like da new burgers & da bomb but unfortunately 😕 😒 where u sit & eat is not clean rubbish everywhere yuppie plse clean up🤪😜

J. A.

Tried to do the self service but the machines weren't working properly. Customer service at the counter was pleasant and fast. Food was fresh and tidily made.

M.

Service could be better

F.

Tried burgers. They are decent.

A. A.

Yeaaah it's okay the NewPlymouth store it alright sometimes its 50/50 either good food and great service or a long wait with average food. I generally go when I have built up a craving for BK after a month or so Haha!

J.

Its always a good berger at burger king

C.

Great customer service from young man

J.

Enjoyed the burgers we ordered haven't been there in years

D.

It's ok, pretty normal bk really.

J. M.

Quick, burgers were put together nicely. Staff friendly.

A. B.

Clean and tidy, however they took our order wrong so that was a little let down, food was easily comparable with any other Burger King up and down the country

P.

A little bit dirty, but not because of the stuff, there's always crowded of not so polite teenagers

J. P.

If you like the food then this restaurant will provide good service and value for money. Check your order if going through drive thru because they sometimes get it wrong.

A. T.

Love a salad burger and milkshake mm, quite often full of young teens lingering for wifi but the shops upgrades over the years are nice people are always friendly

T.

Always a tasty cheap alternative, the burgers are nice and the restaurant is clean

N. L.

They take quite a lot of time but food is good when they don't forget anything

M.

Tables not cleaned QR code on outside of door, could of been more in restaurant area.

D.

Tried the rebel burger (vegetarian patty) absolutely delicious! Shame about the wait time but staff were lovely and the burger was better than expected

D.

Was ok. A generic Burger king outlet. A cool thing they have is the drink mix machine. If you want a mix of Sprite and Coke, you could do that

R.

Food is average never feel the salads are fresh.

L.

Need to check orders.... missing a burger, and by the time we got home ..... not worth driving back into town to pick it up.

P.

Not bad place. Love the deserts. Tolit is very small and quite old though.

E.

love this place, $4 king boxes are the way to go

A. K.

Bit slow service at times but more variety to choose from than other similar fast food outlets.

A.

Burgers are pretty small but taste good. Look like they were thrown together...

C.

Good value for money

j.

Very helpful service, got order wrong but was tasty

s. g.

Place looks normal to me. Customer service is Fine and can be improved. Take few minutes to service and food was nice.👍

J. J.

Love the food but 2nd time they have forgotten one of our burgers or chips

A. W.

Went through the drive through, good staff, food okish, burgers were badly made but tasted ok

v.

Was pretty good for a bk

l.

Not a place I usually go, the one in New Plymouth is clean with friendly staff. Was able to have a junior meal which was plenty and fresh.

E. R.

Service us a little slow. Speaker box is faulty could hardly hear staff member taking my order. Order was received and correct

T. C.

Partly my own fault as I downloaded the app to see the coupons and the staff and I couldn't get the hang of it. Fortunately the staff were still really nice.

S.

Always very slow service here but foods ok

G.

A good place for a $6 meal and staff willing to keep their restaurant a family friendly place when groups want to make a lot of noise

P.

Often get the order wrong in the drive thru, but inside is great service and much better quality food.

M.

Always love burger king better than maccas anyday

L.

Asked for 3x BLT BK chicken burger but none of the burgers had bacon and no one answers the phone after hours to ask why

Q.

First time I ate here, I already loved it. I may have only been here once, but that is all I need to want to come again!

c.

I never went to burger king today or past month

A.

This place needs to be cleaner. Went back a few months later and still feel the same way.

S.

The best place for frozen drinks because their machine actually works. And it's a free refill. Who doesn't want that lbr

H.

Great fresh food, smiling service person and nice and clean and oh the food was great cheers

A.

Love the new jalapeno chicken chips

E.

Had a ok meal. The Pattie was a little burnt but overall ok. The noise from younger people is a little over the top on a Friday night

M.

I like there service and my burger was yummy

A.

Would be good to have more than one checkout inside, check your takeaway to as they have a habbit og leaving the sauces out.

A.

Very good service

S.

Clean restaurant. Service was what I expected. Not fast not slow. Polite staff

D.

Disappointing got we asked for but look nothing like the photo. They didn't have there Sunday machine s in order either

J.

Good food not a long wait

C.

Safe to say Burger King is my new favourite! Great food always hot and delicious

n.

Like all Burger King the burgers are of similar quality it is the service you receive that can make the difference.

S. M.

Always hard to hear the person through the drive through speaker, last few times the chicken fries were not fresh and slightly cold seemed like that may have been sitting there for a while...

B.

Have really improved on the wait time through the drive through

T.

Other than the waiting time. I'm never disappointed at BK NP

L.

Food is okay, burgers bit sloppy, the place is messy every time I go there with no clean tables & food & drink spilt everywhere

D.

Floor was a bit sticky, but the food was great and there was plenty of seating.

C.

Went for dessert after grocery shopping :) loaded churros were gooood!

N.

Good place. Unfortunately there isn't an option for a meal box like McDonald's.

S.

Twice in two days. The app is perfect if you want your food cheaper and sometimes free.

F.

Your typical fast food store. I liked the burgers more than McDonald's.

S.

Dodge the long queue at mackers drive through and the food is far tastier in my opinion.

C.

Just an average fast food place. Its ok

R.

Rebel Burgers were tastier and bigger than Auckland.

M.

Average food long time waiting in line as to busy worried about serving drive threw cold chips but when in a hurry and late at night it's the best that's on offer

M.

Busy time more staff needed the place was untidy tables cluttered and messy. People hasn't cleaned up after themselves.

N.

Good service, tasty burgers and everything good

T.

fast and friendly service. burger was cooked and made beautifully

j.

Very fast service and quality food. Drive through is very speedy

D.

Good food service bit slow but otherwise not bad

H.

It's Good, awesome atmosphere for a kid if you've got a coin to spare.

A. A.

Good food, store looks tired and messy.

M.

Delicious food, helpful and friendly staff, covid safe :)

P.

Quick service, better service and food inside than through the drive in.

M.

Burger & chips.& Onion rings were cold

P.

Ordered French mushroom steak burger and only got 2 very small slices of mushroom which was very disappointing but chorrio were nice

R.

Good customer service

S.

The place is not kept tidy but ok for a quick meal

S.

Food is pretty average, but awesome staff

J.

A typical BK. Always clean. They have a small on-site arcade.

W.

Yum food with great decor but a little slow service

A.

Ok food wise but drive thru was so slow

M. R.

👍

F.

Food was tasty each time and service was good

R.

Can't beat a good BK Burger

R.

Prices are good especially the deals they have and the food is mostly very good

K.

Very clean. Yummy burgers. Great staff

G.

Way better than McDonald's..

J.

Sloooow service, yet nobody in the drive through

C.

Hit or Miss. Sometimes they are great sometimes they are not so great. Still prefer over McDonalds regardless.

a.

Loved the food, especially the burgers

S.

I was discussed oh how dirty the restaurant was

L.

Was very busy food was slow and the sundae was half melted before we got to the table

B.

Wasn't busy an didn't have to wait long

J.

Used their bare hands preparing food. Soft drinks are horrible there

H.

Great quick fast food. Great service and excellent burgers.

J.

Meh

Z.

Always fast service and fresh chips

R.

Cheap and great food. And most importantly, free wifi! 😉

A.

Fast service, Delicious food, Staff very friendly,

S.

Just been restyled, but still same food and service. Both of which are ok.

J.

Miss the buttermilk chicken and also the periperi chicken Burger King ???

T.

Always providing delicious food

S.

Good for a quick fix at low cost but of course not healthy or sustainable

C.

Great customer service someone always assists you and accommodates your needs

S. M.

Its an ok place to grab a quick bite. Parking is free but limite

d.

Just in as normal as it has always been

A.

It was a good burger and not a long wait.

D.

Just tried there farmhouse with bacon burger. ...yummy

A.

Good food, great pricing, excellent services

F.

Great place to chill and enjoy good food n good company

L.

Good

R.

A very kind and positive staff.

T.

Awesome service and great deals - -1 for not updating deal prices

a.

Better option, tastier than some other opponents

A.

The food works OK but often it's really hard to get

R.

Fast and great counter service. Keep up the good work!

M.

Ok this visit but have had very slow service in the past it makes me think twice about going back

A.

Love burger king. Great food great service !

M.

Good value for $$$ , so good

D.

Ok but have been unable to do beef burgers on a couple of visits (machine overheating/faulty)

C.

sigma restaurant 💪👳🏿‍♂

P.

Excellent orders and pickup.. Thank you

J.

Slow service and place was messy, however the food was good

E.

Good selection of food, and free drink and frozen drink refills

S.

Good food, quick service, friendly staff

L.

Always dirty and they get orders wrong 9/10

E.

Food was great but service slow

G.

Excellent service

L.

Clean tidy fast service

C.

Fast but the food was all over the show

E.

Bit of a wait but food was good.

F.

It smells but the food is good

J.

Great staff and good burgers

P.

Love that the Peanut piston is back. Graaft burgers.

A.

Table need to be clean more often

M.

Raspberry floats are the best 🤩

B.

Been asked for money twice so personally not my favourite one to go.

t.

Great place enjoyed the music food was great

J.

Very clear communication and satisfied my request promptly and correctly. :)

C.

Great service from friendly helpful staff

S.

Breakfast very average and don't have pay wave

t.

Rebel Burger.why kill animals.All plant based

S.

Some times you waiting good people

a.

Veryyy nice expensive but so worth it

B.

Not to bad here just needed a good clean

M.

Best big burgers in town.

C.

Food was fresh and arrived fast

C.

Very good food and reasonably cheap

A.

Quick and easy service, no issues.

M.

Good place for a tasty hamburger

t.

Amazing, cheap and good

W.

Junk food has a place as long as it's not frequently visited !.

M.

Still one of my favorite takeaways

R.

Directions are perfect with Suri

K.

Quick service and good staff

B.

Someone flashed their private and ran around the place

R.

Good food at great price

D.

Love it. Download the app for mobile orders

C.

Great and very conscious of hygiene

C.

Pretty average as fast food joints go.

D.

Filled the gap, good service.

a.

Loved the burgers

R.

Quick service and friendly staff

p.

Quick efficient service.

P.

Small meals

r.

It was really yummy

B.

Very fast friendly service

c.

Average. No waits. Good service

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