Reviews of Urban Soul Cafe and Bistro. (Restaurant) in Papakura (Auckland).
Urban Soul Cafe and Bistro
71 Hingaia Road, Karaka 2580, New Zealand
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Information of Urban Soul Cafe and Bistro, Restaurant in Papakura (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
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Reviews of Urban Soul Cafe and Bistro
H.Nice place, clean, and spacious. Food was pretty good, but not amazing. Chicken was perfectly cooked and juicy. They have surcharge for holiday and also credit surcharge.
J.Overall a nice place, nice decor, has huge potential even though it is still busy. For the whole table everything was there but something missing or something under par, poached eggs should have runny yolk (not hard), chicken and waffles over cooked, Wagyu Burger should be juicy, do I cross the highway to many other cafes or do I come back and try again…..
M.We were absolutely delighted with this cafe. The customer service, the staff, the beautiful aesthetic and the food was absolutely perfect. The chicken and rostis were perfectly crispy and moist at the same time. The combination of flavours was magic. Highly recommend AA++
W.Very popular spot in the weekends. We came with a group of 15 on a Sunday morning and you definitely need to book ahead. Our orders were taken promptly and food didn't take too long to come out. Good size portions, value for money and excellent coffee as well. I would recommend it if you are out this way
B.Lovely food, all meals ordered were a hit! Service was good, however we were never checked on after mains were given & had to go up to ask to have our table cleared. Wasn’t busy so found this to be somewhat unacceptable however the staff who came to clear were friendly. Overall a good experience, 5 stars if the good service had followed through
N.Very busy lunchtime. Food was average. I had the chicken waffle and it wasn't flavorful. Could barely taste any spiciness from the chipotle sauce and the chicken itself. Chicken was however perfectly cooked. Wagyu burger was okay, too. Bit too pink in the middle so wasn't able to finish the rest. Beetroot latte tasted more of cinnamon than the beetroot.
J.Been here twice now. The eggs bene a classic favourite and the mushroom on toast is also delicious! Great coffee and nice Cafe to have brunch
i.A very enjoyable lunch experience, and great atmosphere~ I like the fact you can choose between different seatings: inside, outside, upstairs, down stairs in the open... Some special food choices too and extensive cabinet food range~ Fried chicken waffle and Rear tuna salad was massive, and the accompany sauce was pretty good~French toast was well presented and soft and sweet~
N.Okay 5 stars for my food and the venue BUT we did sit out back where there was some construction work next door, so 4.95 :o). Meant there was a little noise and dust that took away from the overall. The Chicken and Waffles are very good, I asked for without the jalapenos and they were nice about it - no judgement. I also tried some of the bacon omelette which was very good. The staff are nice and friendly, service is great and there's plenty to like about Urban Soul in Karaka. Their desert cabinet is scrumptious, you should get get something to take away if you forget to leave room for desert!
J.I have arrived at the restaurant around 1:40pm and we waited to on our table for over 15mins to be served. They even given us food menu, but when the waiter finally came to serve us, told me the kitchen was closed. Didnt even say sorry.
Should have told us before or apologized.
Not coming back for sure
PS.
Appreciate your apology, but I do not need the voucher. Thank you for offering though. I will update my stars.
M.Yes I liked. The coffee (Ozone) was good. Had decaffeinated because it was afternoon. Was quite busy at around 1.15 still but soon thinned out after 1:30pm. Service was friendly and helpful.
S.Been there for breakfast and the place is classy and chilled out. Service was great and the food is amazing.
R.We keep coming back to this place because of the great ambiance, friendly staff, and delicious/'gram'-worthy food. Whether you're on a date, with family, or friends-- this place will surely charm everyone. Keep up the good work team!
N.What a beautiful find, just down the rd from my friends home! Great food, good variety, very yummy. Quite a modern, trendy cafe with lots of parking & plenty of seating up & downstairs. Lots of staff on & good customer service. Place had really good ambience & very popularvwith a steady flow of customers for the 2 hrs we were there. Can't wait to go back to have something for lunch or dinner there😊
A.A lovely relaxed atmosphere. The outside area is really nice as well. Been here twice now and the service has always been good. Coffee and food was good as well.
H.We had our father's day lunch today.. good choice of menu. Chicken burger was awesome but the beef burger was pretty average. Realised that they have heaps of pastry options! Will try it next time.
D.Would definitely recommend.. Nice atmosphere and plenty of parking. We ordered thai chicken ( good serving size ) and ginger slice . They had just one left while we ordered 2. So we got a banana cupcake as bonus :). Definitely good option to stop there if you are heading out south of town .
B.Delicious food, great service very obliging. Area clean and tidy.
S.Helpful pleasant staff...
Really good food...
Not to bad a mocha...
Was told the Chai Latte was a bit to milky and not spicy enough, each to their own though...
R.Went to this place for breakfast as it was recommended by friend of mine. Their coffee and blueberry pancake was amazing. I had bacon benee, but it wasn't the best. Overall food was OK. But their coffees are highly recommended.
B.It was fine. Was nothing special considering the price - felt the food was something we could make at home. The atmosphere was nice though, and they had some pretty tasty white wines
#.Nice atmosphere, love the staff, good unique food. Perfect for anyone I.e vegetarians, vegan options.
Pretty good coffee and aesthetics for the gram 💕
P.Most times, everything bang on. Occasionally a meal might not be what we normally expect. But will continue to go. Overall pretty good. Go easy on the msg - you don't need so much.
S.Good friendly staff. Nice food. Pleasant location
S.Very popular cafe as it deserves to be. Great selection of cabinet food together with a superb menu offering. Real friendly staff together with a lovely environment results in a superb cafe experience. The place to go if your are in Karaka!
D.Easy parking. Good use of vaccine pass etc. Nice menu. Lovely staff
V.It was a lovely experience visiting urban soul cafe for the first time, had a super delicious beef brisket burger which definitely satisfied my hearty appetite. The long black also satisfied my caffeine cravings. I would definitely recommend this to anyone who wants to have a casual coffee but also to those who want to have a bit more than just a quick coffee run.
W.Great staff who were very accommodating with one of our party who accidentally ordered something she is allergic to. They swapped it for her and didn't charge extra! Awesome service and the food was delicious to boot!
W.Now I eat in many establishments throughout Aotearoa. You often find somethings good and some not so good. Fortunately at this restaurant, everything was as it should be. Service was excellent. Main a Beef Brisket Burger with fries was superb. We followed with a perfect chocolate mousse and a professionally made decaffeinated flat white. Surroundings and atmosphere to suit. I'd definitely be back again.
S.I just experienced the tastiest food I have ever had. Chicken waffle was absolutely superb. The atmosphere was great and the staff are extremely friendly.
R.Went to this place for breakfast as it was recommended by friend of mine. Their coffee and blueberry pancake was amazing. I had bacon benee, but it wasn't the best. Overall food was OK. But their coffees are highly recommended.
G.Lovely food and service. Perfect for family and friends time.
W.Great staff who were very accommodating with one of our party who accidentally ordered something she is allergic to. They swapped it for her and didn't charge extra! Awesome service and the food was delicious to boot!
M.Nice place for a quite catch up
T.Never fails to impress with their service and food
T.Good food but need to be more choices
L.Great food. Friendly service.
J.Avery nice ace to have a meal and splendid coffee.
R.Muffins to kill for and excellent coffee. Well worth supporting our local cafe.
P.Came to Urban Soul for a work get together for food drinks and catch up. Good food and drinks. Great atmosphere and reasonable prices. Have eaten here before and would highly recommend. Great night thanks
T.Nice vibe and good food
L.Great food. Friendly service.
i.Good Location, Great Food (Their Fish is awesome)
J.This cafe is so inviting, warm, and beautifully styled. Coffee is great, food was good, atmosphere was amazing. The staff were really helpful and friendly. Will definitely visit again.
F.I have attached the invoice for the work done on the last week and the bank name is this still available for the deposit
R.Muffins to kill for and excellent coffee. Well worth supporting our local cafe.
T.Good food but need to be more choices
C.Really good food and friendly service. Been here three times now and it’s been great every time.
C.I've been here plenty of times before, although it has been a while since my last visit. Yesterday's service was not great. I stopped about 2pm to get salad from the cabinet, they always have good cabinet food options. I got served by what seemed to be the supervisor who handed my order to a staff member scraping plates. She continued scraping plates then walked off. I was left standing at the counter waiting. Another staff member asked if I was being served, well done to him (the barista) i said im waiting for my salad but the staff member has gone off with plates. So the supervisor asked someone else to do it while she continued what she was doing. There was no other customers at the counter, it was not busy. If your supervisor can't be bothered putting salad into a takeaway box, how do you think your staff learn customer service. Not impressed. By the way, the salad leaked through the container as well. Suggest putting the box in a bag.
E.Nice food and great atmosphere! I went for a late lunch and got the smashed avo bagel with bacon. Was very tasty! Prices were a little high, hence the 4 stars, but atmosphere and food were very good so I didnt mind too much. Perfect place for a relaxed meal or alternatively saw a few casual business meetings occurring too. Bathrooms are lovely and clean, as is the rest of the building. If you time it wrongly (around 4pm on weekdays) may see some students there, but this is not overwhelming for the most part. Waiters/ staff were quite friendly but definitely not overly so. Overall would recommend for a nice meal if you're happy to pay a little bit more.
S.Excellent customer service and the food is beyond amazing
L.After reading some reviews I must admit I was a bit apprenshive about booking but honestly so glad we did.
Food was excellent and our water Mitch was great.
Will definitely be returning.
B.Fantastic place for breakfast, lunch & dinner! Great vibe, lovely food & drink. Amazing cakes. Reasonably priced. Cute little hidden garden area. Plenty of dining space. I recommend booking as it gets busy! Never been a problem with service speed, even when they are busy the wait time is acceptable. The team working there are lovely too. Highly recommend!
S.Great coffee but food during Level 3 was average
M.Mother's day Rush but still service is top notch beyond. All staffs are on to it. Well presented and awesome in preparation. Coffee's are hot and my style too. Hats off to management team.
N.Really great portions, friendly staff, nice atmosphere for families (we had lots of little kids and they were really accommodating). The food quality is great, I just felt that my burger bun was a bit dry. Other than that, nice place to stop into for a casual dinner.
P.Amazing food and ambience. So many veggie options. Loved it.
J.Good food & great service. Would definitely recommend it.
T.Never fails to impress with their service and food
L.Normally the best cafe in town but todays meal reflected how busy they were. Unfortunately quite disappointing but I'm confident next time will be 100% better. Service was still great. :-)
P.Lovely atmosphere, freindly staff, but the dishes we had were less than average. The brisket burger very dry and the pan fried fish, was cooked in butter, which was burnt, very bitter not pleasant at all.
R.We have been twice and will continue going, last night I had pan fried fish, a salad small jacket potato's, the remainder of the table had pizza. My meal was fantastic, last time I had steak, also good. What needs a special mention is the salad, wow, wow again!
Robyn and John looked after us extremely well. Thank you.
One helpful comment might be that the bar is busy, best to go to the bar yo get your drinks, quicker.
H.Beautiful food here, we had a family gathering for afternoon tea upstairs and we are a hard crowd to please but we're delightfully satisfied. Ambience was great too.
A.Used to be a good spot but quality of service and food have both gone down hill recently.
Had a breakfast here today with a side of avocado ($5 for a brown spots covered half, when you can buy large ones for $1.99 each at the market).
Followed by a dessert cake that’s stale and at least a day old.
On the way out, spotted the girls frantically trying to get a huge blowfly out of the food cabinet...
V.Party of 4 at 12pm 15.06.2019
What a great atmosphere. Busy establishment and kid friendly. The food was decently priced, the coffee was amazing!! And the food was fantastic, we actually struggled to finish our plates. The portion sizes are very generous. The establishment was perfectly clean and the staff were very friendly and professional. Would recommend you to try this spot!
P.A fantastic experience all round. Good food, great interactive staff service and now a favourite choice of eatery for my family 👪
N.OK for food. They had run out of mostly everything. One of the glasses had a hair in it. The beef burgers where OK but lacked taste. Over all OK I might visit again when less busy and see if it's any better
K.Great spot, didn't make a reservation and should have as it was busy but the team found is a seat.
The food is delicious worth spending $25 for lunch.
I should rate as a 5 but want to try it one more time.
A.Only dropped into for a snack and a coffee, lovely food and very helpful pleasant staff.
Will go back for a proper dinner, love to sit upstairs.
S.Lovely decor with a variety of seating options, excellent service experience, good coffee and very pleasant tasting meals yet still room for improvement given that items like the hash browns are bought in rather than made on premises, something that many other establishments do so well.
My partner enjoyed her salmon dish and flavours.
J.Was really nice. Fast and friendly service.
B.Fabulous food, had the snapper, great service.
A.Freind staff and great food Yummmmm
D.Absolutely delicious food, we had their special Lamb Shank and also the seared fish, both were very good!
J.Great atmosphere. God selection of food from the menu and cabinet. Good coffee. Staff and service friendly and helpful. Good parking.
S.Great food and a good selection of cakes and sweets. We had dinner here on our first night after arriving into Auckland and we loved it so much we had dinner and breakfast on the last night before we fly back home. The menu can be described as quiet modern. The menu is fairly meat heavy...but there are a few good vegetarian options available. The breakfast menu is equally good. I had the porridge and it was excellent for the cold morning. The coffee was a bit light for my taste even with a double shot. The cafe is located within a shopping village so there is ample parking.
T.Wow this place is always busy. But their menus are so hard to read in lite print. Because I am blind in my old age something in a bit bolder print. However the food is amazing as always. Tasty variety of salads..meals and bite size snacks. Love Mochas and mine was perfect 10/10. Something for everyone.
J.I Quite enjoyed this place, nice food , nice atmosphere and los of parking.
r.Good food and atmosphere.
We all know our food but I have a master degree in food technology.
They are not posh or unique but have a great range and pleasant people.
The coffee is pretty dark roasted I suspect.
Still lovely. 5 stars from me.
E.I visited the cafe today for breakfast with my rice and baby, I was served by the manager Michelle. I told her that I needed to eat gluten free and she said she would make sure my food was safe. When the food came she informed me that part of it might be contaminated slightly and asked if that was ok. I replied that I was very sensitive and could not eat it, and she very quickly replaced my meal with one that I could eat. She was very warm and genuine, and insisted that my safety was more important than any inconvenience to the staff. I really appreciate her care and highly recommend this restaurant. The food was delicious! The service was even better and that means more to me than anything, thank you Urban Soul
J.Avery nice ace to have a meal and splendid coffee.
J.Great coffee, awesome food, excellent service every time I go. Keep up the good work team!
D.Been here a few times, always great food and friendly staff. Would recommend for lunch, dinner or coffee. Always busy, but you can usually get a table!
H.Great food, big portion so better be hungry! Good service.
D.Beautiful morning breakfast with my no. 1
T.The atmosphere here is really lovely, the staff are friendly as well!
Beautiful open doors and large windows, and the way they have set up the tables gives you more privacy than you'd think in an open place like this!
Only problem I had was that there was too many delicious looking cakes in the cabinet.. It took me way too long to decide, but I was very happy with my choice of the lemon and poppy seed cake :)
T.Always great food & coffee.
R.Excellent service. They accommodated my two dogs without any drama. The food was hot and served in a timely manner. Great attitude
Y.Beautiful and lovely place, fantastic and friendly staffs!! Highly recommend!!
D.Great selection of food , different combinations & they All looked inviting ! Service was efficient however I found my coffee was too strong for my liking .( It was lovely & hot !) My husband chips was given 10/10 ,not at all greasy & his muffin delicious!
D.Great atmosphere and service, however some of the ingredients in our breakfast were either not fresh or unseasoned
T.Upmarket cafe with very attractive decor. I have meet with clients as well as friends and family on a number of occasions. The food varies a little in quality: Sometimes outstanding - I ate a gluten free lemon cheesecake that was amazing -and I have had some yummy salads, the coffee has always been very good. Other times not so good - I had a gluten free chocolate mud cake that was not very pleasant, and a family member had a disappointing meal when we dined in the evening. Usually a good selection of Gluten free food and the kitchen staff were knowledgeable about GF requirements.
J.This is a very well run cafe and the best of its type. The food is good and the staff well trained. They are least trying to improve on their service and the experience. 10 years old but making changes every day. Go there.
J.Went for dinner on a weeknight, reasonably early (~6PM) so it was quiet, but this meant we were given a lot more attention from some rather friendly staff. I'd never had fried chicken on waffles before, but I feel sorry for the next place I go to that has it as the bar was set quite high here.
The chicken was fried but not fatty and the balance of flavours between the jalapeno, barbeque & cheese sauce was fantastic, and the waffles were light and not chewy. I'd like to remember what my wife had but I was rather distracted by what I had (typical male).
We don't often order dessert (mainly never because they usually arrive on a truck in the morning) but the options in the cabinet looked really good so we shared a cake which was good.
It's on our list to go back for brunch to see if it was just a once-off.
C.Choices from the cabinets or menu options both good .ordered coffee/ tea and our food came quickly .Very tasty. Staff were attentive but not pushy.
J.Great coffee, great food, great service! A pleasant surprise in South Auckland.
G.Betroot coffee was a interesting choice didn't expect that on the menu. Chicken and waffles are very good Chicken was nice and moist q
M.Really nice cafe. Good food and service but rather spoilt by being asked to pay a surcharge for using a credit card. No other cafe or restaurant I go to has ever asked for this. They should be wearing this cost themselves, not passing it on to the customer. Left a bad taste in my mouth and would now choose somewhere else as there are many nice cafes around.
A.Had a wounderful lunch here today. Food was very good with great presentation. Coffe was fantastic. However given its location with an outlokk of either a busy main road leading onto the southern mway or if seated in the courtyard a view of the back of the other shops I feel the food wss a bit overpriced. I also felt the outside courtyard area could do with a serious water blasting of the area and the tables and chairs either replaced or rejuvenated somehow as they are starting to show their age which dosnt tie in with the high end venue there trying to portray.
R.Wonderful experience. I went with a large group. The staff were friendly and accomodating. Service was fast and on point. Food wasn't the cheapest in town but good value, well presented and really really delicious. All up, a great time was had by all. Can't wait to visit again.
E.I stopped off for some takeaway food from the cabinet. I had a croissant filled with fried chicken, crispy bacon, jalapenos and spinach. It was so freakin amazing!!! Just like their sister branchs in Manukau and out west the place is tidy, warm and welcoming and so clean. I highly recommend this place.
K.beautiful food and beautiful coffee. completely worth the drive. everything is nice about urban soul karaka!
the only thing is that when one of the staff (not in her uniform but in a blouse) dropped a spoon when collecting the plate. she decided to kick the spoon with her foot (multiple times) across the whole length of the hallway!
yuck...
she should have just asked another staff member to come and pick it up for her.
D.Lovely atmosphere, friendly staff. Nice food. Long wait, but we were a large party and they were maybe a little overwhelmed. Understandable.
N.Great venue, good variety menu but not too big a menu which is great. Everything that came out looked fresh and tasty ... and was
T.Was ok, good service and good food, but not much variety on Lunch menu.
R.5 star, but with a few comments
It is hard to rate overall at this time because I go here on Tuesday nights and I don't book with my group. Soooo...
The food is 5 star, loved the salmon, ginger slices, beans, my kind of meal. My friends get pizza and like the meat lovers. We drink Sol beer here, great selection of beers although it is DB's offerings. The wine list seems complete.
Urban Soul is in Karaka just off the motorway, so handy for us, lots of parking.
I have been concerned about the speed of drinks delivery, never with food, and have watched to see what the problem is, can't work it out, but maybe people going to the bar causes tables to wait... Or more staff needed or more efficiency, hard to know...
Anyway we like it and wish them a happy profitable future...
J.The food was excellent and the service was very first class. Could not have been better for my 80th birthday.
M.Food great. Service at table great.
Main meals very slow especially since children's meals long finished. Would have expected on Monday night with about 25 people better and quicker meals.
R.Nice location. Personally, I did not like the Potato Bake used on my Eggs Bennnie, rather than bread.
S.First time eating here. Friendly welcoming staff. Part of a large group and it being extremely busy with the horse sale across the road I thought they managed well. We had a set menu of fish chicken or beef for main and a coice of cabinet desserts. Mains were generous on size and very tasy. Almond and orange cake and hubby had a berry custard pot. They were just average and prob should have left dessert.
Like to come back and try the real menu.
R.Great food and great atmosphere
d.Had the Advacado Salmon on corn fritter, looked lovely but fritter was so dry I couldn't eat it. Other than that service was great
S.Lovely meal. Very busy but quick service. Best to sit away from the windows at the front on a hot day as it gets very warm otherwise
B.A really great versatile cafe with delicious large cabinet food selection and blackboard/table menu choices. Excellent coffee. Situated adjacent to Somerset retirement village and excellent for all ages. Providing a good range of seating options appeals too.
A.They do great breakfast and yum mocha ...... Usually quite busy
A.Winter porridge was so average. Flavorless and the winter fruits didn't seem eintery to me, I dont associate kuei and grape with winter, seem kinda summery
C.Good food and service. But needs to fix the entrance door than bangs every time someone enters or exists - its loud enough to be disturbing from the other side of the room.
Also I found a string in my food
D.A good variation of menu food and cabinet food. Really helpfull, accomodating and friendly staff. The food was tasty and arrived quickly. Good atmosphere and plenty of seating. The only thing I didnt rate was the coffee, which was burnt and not really up to standard. All round a really pleasent experience.
R.Excellent. Five of us went for a reasonably early dinner. All different meals, beautifully cooked and served. Service faultless.
g.Amazing food.
Friendly staff.
Tonight especially nice
a.Lunch was all good. Very yummy fries. Love Tiger prints on tap. Coffee and orange loaf topped with meringue...excellent. eggplant canaloni not quite there with raw courgette.
C.Nice location and styling, good atmosphere, but Unfortunately that's undermined by inflated price and speed of service.
I've been here many times (it's the local cafe), and regardless of how busy it is it seems to take forever for these guys to make a coffee. Seriously, at least 10-15 mins every time for a single coffee, even when almost empty. Less than average service for an above average price.
K.Had a delicious tuna seared salad for lunch. Eventhough they were busy. The service was really good, and the staff was smiling.
M.We had a really enjoyable night at Urban Soul with lovely food and nice atmosphere. Saskia was the best waitress I can remember having anywhere in a long time! She provided outstanding service with a smile and had a great personality which really added to our dining experience. Thanks Saskia!😊
R.First experience today, and we will likely come back, even though it's not close to home.
The food was well presented, tasty and came pretty quick. Coffee and chai was good. Service was nice and friendly.
Good atmosphere, nice decor and buzzing with activity.
Definitely recommend a visit.
D.Great food, great atmosphere!
W.Really good selection of food and very friendly staff.
G.Great location at Karaka. Coffee great. Food usually good, but have had the occasional disappointment in the cabinet food.
T.Lovey relax atmosphere for a social catch up with family and friends. Reasonable selection of dishes. Special of the day was more expensive than items of the main menu ( unaware till we paid) very helpful staff as they made a drink we asked for that was not on the menu. Worth a visit.
J.Disappointing. Two of four orders were
were taken incorrectly.
Two of three coffees didn't arrive at all.
Attitude of the front of house surly and unhelpful. Not what I was expecting from my previous visits!
R.Super breakfast I had Scrambled Eggs, husband had Eggs Benadict. Yes we will go back, good price .
R.Meal was average. Staff member sweeping floor whilst we were eating. A strong smell of disinfectant was evident towards end of meal. Would not recommend.
D.Great food and excellent service, highly recommended
B.Good food, but cold salad doesn't go on top of hot food.
D.Went for dinner last night. Delicious food and friendly service. Only drawback was around 9pm they started mopping the floors. We were some of the last customers but having strong disinfectant smells while still eating dessert is a bit off-putting!
R.Nice new modern cafe, ordered two chicken ceaser burgers and a caramel latte and a beer - came to over $60. Quite expensive for a lunch. Coffee was amazing! Quite small for what you pay for (regular) burger buns were stale, didn't enjoy, and found the burger itself to be lacking some sauce as it was very dry! Enjoyed the atmosphere, would probably only return for a coffee in the future, as the food defiantly didn't taste as good as it looked & was nothing to rave about !
U.Nov17 Up from one to three stars and should get even better! This Urban Soul Cafe had a bad day when I first visited in October. Today it was sparkling clean, smiling service from the counter staff and fast delivery of nice food and coffee for me and an old friend. Large number of young families mixed in with singles and older couples. Try the slightly off-beat desserts and dishes. They'll reward you with new tastes!
7Oct17 3:05PM Maybe this place will have better days and better service? What else do you, the customer, do when you've paid for your relatively expensive lunch order and you sit at your table for five minutes and ask about your milk shake but you still wait more than ten minutes? The place is not busy. Finally your milk shake arrives but the waiter wobbles on the way to your table and the glass is dripping with overflow! Then you open your cutlery combo (knife and fork wrapped in a serviette) and you find that the serviette is dirty inside? Uughhh ...
Shortly after 2:00PM on a Saturday afternoon we walked into this cafe-bistro. We'd heard about an Urban Soul opening in Karaka. So we made a special trip. The coffee arrived quickly. So did my guest's wine order and savoury dish. But the rest of the experience including the unsmiling young woman at the order-counter ... ? Can only get better.
M.Great experience spacious and relaxing 😌
B.Although the food is excellent and staff friendly, I was extremely disappointed when I put my credit card into the machine it came up with additional charges for using credit card. It's bad enough hotels and airlines do this but now cafes. To make it worse they dont even have paywave.Probably wont go again in protest. There are lots of other cafes out there that dont stuff you like this.
A.Good option if you are in Pukekohe. Options available in the cabinet could have been a bit more. Brilliant interiors, friendly staff and ample parking.
A.Nice place, easy to find . Most food was quite expensive . Staff were nice and the cafe is very clean
S.Really good service, excellent food, and the wait is not long. Love this place
N.Fabulous food, Fabulous staff, Fabulous surroundings. Easter Sunday I was with 2 friends, I had been to Urban Soul the previous week for lunch and the way I spoke about it my friends wanted to go to try it out, we all agree we will be back. Thanks to 2 staff members WAI and Michelle, you were so helpful and pleasant, definitely an asset to a awesome place to visit.
M.The food is good, portions are small. We have been a few times for lunch which was great and the quality is always ok. We have also been a few times for a family meal at night which I do not think we would do again. Why? The childrens (kids meals) chips were soggy while the chicken and fish they ate was ok. Our meals (adults) were tasty but small, the broccoli was good (side dish) and the fish was nice. Feels like the prices are a tad too much for what we got at night. Would I go again?... Yes for lunch and maybe dinner as adults but not so much for the children. Its a place that nearly transforms itself into a good restaurant at night from a great lunchtime meal.
P.Great evening here! Food was delicious and service fantastic. Would definitely recommend to others and we will be coming back.
P.My son and I had dinner here two weeks ago ,we both had the Fish it was
excellent.. the carrots ( not cooked )
The lighting was very dim( I do like to see what I am eating )service was good. A bit on the expensive side glad I wasn't paying
r.Breakfast and cabinet food is only look good. Doesn't taste great at all. Dry and tasteless. The only reason got 3 stars os because of their homemade tea.
P.Great counter service but they forgot my Bap, and had to remind the waiting staff a couple of times before it arrived 15 minutes after everyone elses food. Chocolate Milkshake needs improving... probably a better dutch cocoa powder in the mix.
L.Service is 5 out of 10 food is 9 out of 10
Coffee is cold and has to be sent back
Sometime it's in the sourcer ... dripping down your clothes if your not careful...
The staff have a pretense of serving customers...to them it appears that its just a job until they find another deal.
Others give the impression they are superior human beings.
D.Guys , yes we have beaten covid, but the flu ,hepatitis etc still gets transmitted through saliva, having your food open and displayed in the very same area that ppl walk up and order food from is so not ok. This is our winter....you are next to a retirement home, lots of older patrons who can be so badly affected by winter flus, yet ur open food is a violation of all the so called safety measures that we have put in place for one virus....its not that we are immune to everything else now. Level whatever does not mean ignoring basic hygiene practices..i dont want spit covered muffins and scones...cover them up. Its ridiculous....
G.Had green tea which was very nice unlike other cafe's with bitter green tea. My husband loved the coffee and food was well presented and tasty 😋
A.Good standard food , service was effective and friendly.
L.Great food and atmosphere, you get exactly what you pay for regarding food, so yummy.
D.Range of cabinet food is impressive. However I had to wait for cabinet food longer than those who ordered from menu. Also drinks were warm and had to ask for ice. Food was great though!
Z.We were waiting in line to order and a staff member presumed that we didn't know what we were getting and asked us impolitely to sit down and come back when we had figured it out. Didn't apologise when we clarified that we were ready to order. Then the staff member serving was also blunt and impolite didn't use her please and thank yous nor did she apologise when she made another error. Perhaps we just caught them on a bad day however our brunch started with a dampener before it had even begun. Food was however quite good and the other staff seemed friendly.
One of our cabinet orders was forgotten however the did give us free brownie to make up which was lovely and that staff member who helped in that regard was really lovely. Overall really nice but marred by the initial service and impression.
J.Popular place, good variety of food and drink.
Family friendly and very clean facilities.
We had a great lunch there. All staff were awesome.
R.A great place for lunch. Excellent variety of cabinet food, vibrant buzzing atmosphere. Very popular, because it's very nice.
L.Wow outstanding service, food, everything! Really enjoyed my first time here and will definitely be coming back. I love how classy and smart the staff look and very friendly! 5 stars!!
S.Delicious food here, we visited twice on our weekend trip. Really great for catch ups with friends. Great service too, thank you.
S.We caught up with friends for early brunch at this ‘new’ establishment close to their home in Karaka. Their cabinet food on display looks amazing and so does the very appealing industrial decor.
Staff was very friendly and cheerful and would have rated a 5-star if not for our coffee cups not being cleared until requested.
We would definitely try out their cabinet food on our next visit.
K.Amazing service, great to have vegetarian and plant based options that weren’t just pasta! Desserts look so good we had to take away. We love this place
L.Best coffee, lovely staff & the food is amazing at an affordable price. We stayed there for a long time and did not feel like we were overstaying. The environment is 5 star and the staff are all so friendly. Highly recommend!!!!!
D.Great food and good service. Around $30 pp for breakfast, but one of the few places I don't feel ripped off at that price.
L.Excellent food & choices, from Prepared gourmet to menu. Not too expensive considering the food quality, the great service & really nice atmosphere . Considering the amount of dine in & take out traffic, pleasantly surprised at the speed & efficiency of service!
M.The good:
-Nice food
-Plenty of space, decent sized tables
-Friendly stuff, although one was a bit clumsy/funny
-Affordable pricing
-Plenty of parking
The bad:
-A bit hard to find. Took us a while
-The popcorn chicken could've been a bit less floury
The ugly:
N/A
D.Nice interior, nice staff. Beautifully presented food.
Doesnt look anything on the outside but a real surprise as you go inside.
B.Another visit to this lovely cafe.
B.disappointing. Late afternoon visit, but instead of the nice selection of snacks usually available from the cabinet, they had a bar snacks menu - mainly deep fried food. Pork belly was nice but 'crackling' wasn't crisp. Portions very generous.
C.Excellent range of food. Prices are a little higher than average, but the food, staff and facilities are absolutely top notch. Very friendly and attentive staff. Bathrooms are like a fancy hotel.
L.Easy to park
Great range of food both menu and cabinet. Lots of tables.
M.Nice place for a quite catch up
D.First visit. Very positive. Friendly staff handled a big group nicely and quickly.
I.Stylish place, very modern fit out. Coffee is outstanding and the food is delicious and great value. We had great smiley service. Would recommend 100%
S.Amazing coffee. Lovely staff. Will return to try out the food.
S.Great meal on Friday night with 5 others. All meals delicious and perfect service. Highly recommend to others. Minutes from motorway with ample parking. Good wine selection and ambiance fab!
J.Great little place to meet up for coffee and some food. They have a good selection of cakes!
Plenty of parking outside.
M.The best salmon quiche I've ever had... The pesto on the top a wonderful addition. And the mushroom kale Halloumi salad just wonderful
C.Super place & great coffee. Just what the area needs!
M.Delicious food and drink and the staff are super accommodating. Little strange layout and the art literally got in the way a couple times. Unfortunately they don't have any vegan options.
s.Nice coffee and good food. Try their mushroom sandwich if you are a vegetarian.
H.Nice and friendly house with delicious foods and drinks
A.Food was great, service god
J.Great for breakfast and lunch. Very good coffee. A little on the pricey side, but justified for nice ambiance.
A.Great food. It was very busy but the food came out quiet quick. Nice staff. Definitely a place to come back to often.
C.Quiet and awesome service/food
R.Used to be my local till they stopped bruch before 11 30. Sorry but I don't have time for bread and eggs for breakfast I'm 103kgs I need a proper meal. Sure you have a valid business reason for the change but you lost a 3-4 day a week customer x 2 if you incl the wife.
J.Food delicious but only just tepid. One person serving had long hair hanging down over her shoulder, surely a no-no when behind the counter in a cafe? Amosphere is great but upstairs was closed off which meant tables were at a premium. Back again next month so let's see how that goes.
J.Really nice menu, great selection of snacks and meals at good prices too.
E.Exceptional service from all the staff, especially Sonny the bar manager, My
Scotch fillet steak was cooked to perfection.
Would highly recommend this restuarant.
G.As always great food and service. Soul breakfast is dah best!
S.Very friendly staff and nice place.
L.Brilliant food and service
H.we enjoyed the coffee n ambience but were let down by the indifferent staff . Got a cronut which we requested to be warmed a bit but the girl at the counter overheated it and made a mess of it,even when we pointed out her error she just replied yeah must be the heat !! ?? if you dont know what you are doing .. ask someone else to do it.. and of course she didn't offer to replace .. and neither did we ask as it was just a cronut which we dumped in rubbish bin ..
S.Really nice food. Excellent coffee. Prompt, cheerful service. Nice surroundings.
C.Very limited menu. Food was ok nothing special but not bad for a quick lunch. Area for tea and coffee with comfy chairs. Kids high chairs were nice too.
N.Excellent cafe amazing choice of cabinet food great service lovely ambiance
G.Consistently good food.
Friendly service.
C.Lovely environment, coffee was excellent our waitress was bright and chatty
S.Reasonable place,okay for dinner. Portions good but food lacks panache. Good bistro.
L.Always tasty food on offer, coffee excellent, a little crowded sometimes, but I'll be back, Les
S.A bit hit and miss. Sometimes good others not so good. It has a great location and is busy but food is oh hum at times. Coffee and snack ok. Shame could do alot better.
S.Love the ambiance and food was great. Porridge and avacodo n Bagel that we ordered was amazing!! The veggies were fresh and tasty.
S.Great place to go for a meal or drink. The cafe has a lot of great spaces to sit and has a nice atmosphere. Portions are a reasonable size for a small meal.
m.Always, and I mean always get a great wholesome meal and I'm keto, fantastic coffee and a great relaxing place to enjoy the experience, pays to sometimes book as it's very popular
K.Great cafe any time of day. Friendly staff, really yummy & well presented food. Nice ambience.
D.Really nice food here, good service. Cabinet sweets yum as. Had steak - lovely!
D.Not a bad place. But everything just feels a little too... pretentious? The perfect place for upper-middle class mums after a sweaty F45 session.
R.Every time we come here, we get great coffee, coupled with fantastic food regardless if it comes off the menu or out of the cabinet.
S.Good Food caters for vegetarians and gluten free, plenty of choice and good range of seating, thankfully not as crowded as one in Manukau, great place for business meetings and your office lunch celebration.
P.Ok still new. Can work on Cleaning up regime. Finished cofee and scone ( a little crumbly but tasty) waited for 20 minutes to clear the table. Nice setup though.
A.Went for a bisiness dinner with suppliers and clients. Food was nice, but a little on the high end, drinks included. Nice setting though, good parking.
O.Definitely my favourite place to be in this area. Best Coffee (Mocca !) and the service is always super friendly and helpful. Very clean and they always play good music.
B.Great coffee and amazing food. Staff were really welcoming. Will be back for sure
C.Fabulous place for excellent coffee and a catch-up. I'm just sorry we didn't have time to try the food. Next time ...
L.AWESOME food and very accommodating booked for two and ended up being four of us nothing was a problem highly reccomend it..
L.Lovely food, friendly staff, always busy
S.I was very nervous when I went there as was waiting on an internet date. The staff were absolutely amazing, looked after me right through from keeping me company until the person arrived, checking on me at dinner, All I can say is, I have never met a friendlier bunch with lovely food and at a reasonable price.
D.Lovely spot and wonderful service,unfortunately very average food which is way too pricey for the quantity.
S.Food here is tasty, a fusion of indian and eastern - loved it.
J.Lovely friendly staff and beautiful food. The daily special definitely worth having!
M.Great place! Nice food, good selection and great service! Thanks guys will be back next time i'm in Karaka
A.Just off the Southern Motorway and great for a relax after youve battled with the heavy traffic south or about to sit in the congestion heading north.
A great place for business meetings with excellent service and GREAT COFFEE.
L.Good food and excellent iced latte, the service was efficient and friendly
K.Good variety of choices on the menu and in cabinet. Would probably be better if they had their menus in a better place so that people would know what they wanted before they got to the ordering counter.
C.Called in here for dinner as our normal place we go to was busy and we were not able to get a table...we Google for restaurants near by and came up with Urban Soul Karaka open, I thoroughly enjoyed the friendly quick service and warm atmosphere - I enjoyed my steak and will definitely be back - Thanks Urban Soul
K.Great food cooked and presented to perfection and equally good service. Always consistent.
S.Food was fantastic! Had a lovely family dinner!
M.Service a bit slow but good excellent
m.Urban Soul is a great place to eat! Super helpful staff and warm atmosphere. I recommend the chicken waffles. Amazing!
J.Fantastic breakfast, lovely hot drinks. Really casual atmosphere and excellent value - highly recommended.
G.Love it here, there toasted sandwiches are awesome 👌
C.Friendly attentive service , homely atmosphere, good bistro style food
J.Great place, foods good, staff are lovely.
K.Beautiful food and atmosphere. Highly recommended for lunch or dinner. Awesome coffee and service.
Z.Good food, but the coffee service is a little slow
J.Great vibe,lovely food, fantastic service
A.Excellent service & friendly staff.
A good selection of well presented food in the cabinet, & great coffee.
J.Staff go the extra mile and food is amazing. Atmosphere is lovely for either an initimate meal or large group, highly recommend!!!
K.Amazing food and lovely staff. Definitely going to be one of our new favorites.
C.Place is nice, food is OK, nothing special, tad expensive for quality but the staff are ridiculously nice, super child friendly, such a nice environment
S.The coffee is really nice. Like the funky set up of the place feels like being in a chalet on the snow. Lots of nice dessert options.
G.Nice place very busy, lovely coffee, nice toilets, food from cabinet is fair.
D.Very good service, food was fresh and served with flair. Recommend the miso salmon, cheese burger or the open omelette
P.Good food and great service. Nice atmosphere too.
C.Top notch eggs bene, great setting for lunch / brunch
T.Lovely staff, efficient and attentive. Great coffee! Yummy cakes apart from the chocolate mousse cake.
B.Modern and cosy ambience. Good range of food and amazing creations by the barista. Abby's leads an amazing team. Always enjoyed the hospitality..
C.Beautiful restaurant, delicious food. Highly recommended.
B.Whoa! a Big slice of Wanaka and British Columbia Canada atmosphere with the Wanaka river schist fire place and the tall slabs of cedar decor with an amazing mix of all-day meals in this licenced restaurant.
So close to Southern motorway -2 minutes from Papakura/Karaka turnoff.
Breakfast lunch and night time meals in licenced restaurant- a must!
A.Great food and good selection of drinks, with a nice relaxed setting.
S.Very good
P.Fantastic. Emma, our waitress, was great. The food was perfect. Highly recommend!
M.Really awesome meal and great service. Thank you very much
S.Fast friendly service. Delicious food at reasonable price. Lovely atmosphere.
R.Solid food, little light on the bread and a bit pricier
D.Really nice food good coffee and the staff are friendly
W.Please remove the credit card charge. It slows down the process and should be part of the running costs of business
J.Always love this place. Great good amazing service.🙂
M.Great food selection. Service quick and pleasant. A great place for lunch.
S.Great Cappuccino and delicious chicken pie with fresh tasty salad. Nice environment and friendly staff.
A.This is a popular place for getting together for a meal or cake and a coffee.
Great friendly service. I Highly recommend
This place.
J.Friendly staff, bit of a wait for service given they are really busy, but good food and some great options.
E.Great food and setting. Staff possibly need a bit of training but otherwise a great place
S.Waited forever for coffee. Nice decor and clean.
M.Food was fantastic, just a pity the service wasn't
B.Fab service , food healthy options .
4th time there , looking forward to returning.
B.Excellent selection of food, friendly staff and awesome premises
G.Great place for Breakfast or Lunch, or just a coffee. Always busy.
P.Great food, friendly helpful staff and quick service.
P.Great food and drink, if you're a bit tight on cash be careful though.
Q.Yummy food. Quite busy. Book ahead.
B.Typical corporate Cafe: efficient and good quality but not much soul.
A.Warm, friendly atmosphere. GREAT coffee and food. Spacious. Haven't been here at night.
K.Great cafe for catch up or business meetings. Delicious food, great service, good coffee...cant fault this cafe
J.Good atmosphere, great food, reasonable prices. It's why we keep coming back.
L.Very nice food and very friendly staff 😊
D.Nice place, good atmosphere. Big breaky bit smallish but no drama. Good coffee 👍👍
g.Food was good, staff were helpful & friendly . . . The sweet stuff rocks !!
G.Excellent food and great service. You can always be sure on this cafe.
P.Great atmosphere. Nice food. Friendly staff
N.Food was good, staff did not seem happy to be there, bit unfriendly.
D.Great new venue - excellent food, realistic portion sizes, pleasant setting - highly recommended.
R.Visited for the first time today, superb food. Wonderful variety, spoilt for choice..
We'll be back..
K.Manukau had some lovely food and great service
J.Friendly quick service. Food good. Attractive setting. Ideal for couples, families or large groups
B.We had a very nice breakfast here. Good service
T.Awesome brunch, fun playground for the kids and friendly service
T.Beautiful food, lovely service
s.Really good, they need to make sure that orders are absolutely correct, some of our orders was missing contents, but saff are nice and good service.
J.Great service and variety of food, the sweets cabinet OMG
M.Lovely atmosphere, friendly staff and great food...gotta try the chips with smoked aioli 😊
D.Okay great menu, but when you serve up burnt roast kumara it's not okay.
J.Great service, delicious food. Had the lamb, it was amazing
E.Brilliant café restaurant with fantastic vegetarian options, creative menu and a stylish, welcoming space.
B.Really nice meals and atmosphere only negative comment I can make is that there was a lack of vegan options
K.Went for a coffee and morning tea. Friendly staff, amazing food and great space and atmosphere :)
C.Wow.
My 1st time here but I'm sure it wont be my last.
Great food and great staff.
J.Gorgeous cafe. Amazing food. Friendly staff.
R.Food and service usually very good. Nice cafe servicing Karaka lakes and Harbourside areas.
G.Pork belly was delicious. Very tender. Staff pleasant and helpful.
K.Nice food excellent service for all meals. Very obliging
J.Good coffee and beautiful food !! Lots of parking. Space is new but cool and comfortable
J.As always a excellent place to eat and we enjoy the atmosphere and service
D.Nice food but a little pricey
R.Great food and nice staff,couldn't fault it
G.Ordinary food, high prices, little creativity. At least the service was very good.
K.Good food, had a great time their with brother Ross & his wife Julie!
R.Lovely service and great food for both day and night all week long
J.Staff friendly, good food, generous portions. Will be back
P.Food was fantastic. Not much else can be said.
J.Good cabinet food and menu, staff are friendly & service prompt.
V.Great place, great food, cool vibe. I recommend this place
C.Fantasic selection of food. Clean and flows well when busy. Enjoyable experience.
C.Great food, friendly staff, reasonable prices
S.Love Urban Soul. Cafe during the day but morphs into a restaurant vibe in the evening. Always a good experience.
A.Very popular, nice coffee,
but the food is just above average,
a little bit disappointed.
R.Good food, service was acceptable given how busy and full the pax be was at the time
J.Great meals and great service
c.Ordinary food, high prices, little creativity. At least the service was good.
N.Good food, good meal sizes, friendly service
I.Lovely place. Great food selection.
D.Good food and service. Not much ambiance...
j.Great place to eat, tasty food, good pricing, will be back
a.Awesome food and the very best coffee 👍
Nice feel to the place
J.Fast service possibly to fast to clear away food fantastic coffees and tea weren't very hot ambience great
r.easy to get to, nice atmosphere and lovely food. Thank you.
G.Iced coffee good food average
M.It is a good place to talk with friends. The coffee is delicious.
T.Very tasty! Reasonable prices
S.Such friendly and welcoming staff. Great food and coffee.
K.Great atmosphere and ambience. Very stylish cafe with great food and friendly staff
D.Excellent quick service, beautiful venue, delicious food with reasonable prices
S.Similar to urban soul in Manukau but a nice rural feel. Plus it's a bistro and offers more food options
e.Great selection including vegetarian. Awesome coffee and atmosphere.
c.Wow I love what Tracey and the team have done. Awesome stuff. Great food great coffee
a.The deserts here are wonderful. The staff are outstanding though, so friendly and efficient.
A.Great space & ambience, delicious and varied menu with lots of healthy options 🙂
L.Good food, good hours. Have to push the wait staff along sometimes 😊
A.Great food, freindly service, try the Chicken waffles.
A.No complaints. Food was lovely. Service was good.
S.Such a great cafe with good food, coffee and service!!
T.I would love to stay a bit longer if there were less flys and bugs everywhere and on the food.
Very annoying !
M.Great as always. Easy access, good food
A.Awesome service. Awesome food...Really loved it. Will be back
P.Good service, great selection food
J.Great atmosphere but food is a bit pricey.
R.Food has gone downhill and it's overpriced. Coffee is average. Whole place is average tbh.
R.Stopped for breakfast and really enjoyed the cabinet food.
A.Always love sitting by the fireplace. Great gin cocktails and good food.
S.Great friendly staff
Great food and epic vibes
H.Great choice of food and niCe staffs. Great coffee too
J.Really good food, demolished everything put in front of me!!!
L.Panko Crusted Eggplant = Glorious!
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