Reviews of KFC. (Restaurant) in Upper Hutt (Wellington).

KFC

1010 Reviews

219 Comments

Restaurant

Chicken restaurant

Fast food restaurant

Fried chicken takeaway

Cnr Queen St &, Logan Street, Upper Hutt 5018, New Zealand

Description

Information of KFC, Restaurant in Upper Hutt (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

Map

Open hours of KFC

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of KFC

K. “. B.

Surprisingly better than we thought! The wrap was delicious, though rather small (definitely get some sides!) & the colonel burger was yummy. Nice clean restaurant as well.

X. C.

No complaints about Food. Could be better if waiting is lessened but overall all good.

C. F.

It's KFC good food service friendly did feel we overstayed our welcome.

M. M.

This store is ok but the price changes everyday even when you order the same thing. Some need manners as well.

N. H.

I love the chips here I mean although kfc is often complained about I never had a bad experience

J. f.

One of the few fast food places that actually serves hot food all day every day 😁👍🏻

B. C.

Disappointed Luke warm chips Potato and gravy was half way in the container . The double double down burger deal wasn't a deal at all and the chicken pieces were dry and are so small they must come from juvenile or starving chickens. The original and zinger burgers tasted okay but they are a small burger for the price and the reg soft drink size is definitely small. Not at all how I remembered KFC

D. L.

The food was hot and fresh. The team were quick to fill the order. I am impressed. It was my first NZ KFC experience. Keep it up, team!

J.

If you ask for extra seasoning, they give you none. Not kidding, zero.

J. G.

It's a 3 from me today as the order TOOK. Forevaaaaaaaaaaaa. Lunch time snack the 7 dolla one 12min. Don't think I'll be going back. But if I did I would make sure to drive by slowly and make sure it's not to busy

M.

Observation: Check your bag that your order is all there before walking off.

O. R. (.

Came here with my dad once, drive through took too long so we ate in. It was very good KFC and they were really good with taking the deals and stuff. Overall I would recommend going here, but just stay away from the drive through..... please.

J. M. S.

Excellent staff attitude and great food always. Wings are a bit small sometimes

S.

One of my favorite place to eat happy people 😆

N. T.

Food was nicely cooked customer service was nice and despite it being peak dinner time my l she rge meal was ready quite quickly

D. C.

Nice friendly staff however the chips were a little dry but not bad apart from that it was yummy

Z.

Always forgetting stuff. Forgot my bread rolls most recently.

P.

Self service kiosk a good idea but not well set out.

P. A.

KFC outlets are normally very good, but on this day, it was badly let down by a broken ice machine, and service that could have been a tad better. Maybe it was just a bad day??

L. A. (. c.

Just because the girl at drive through was sooooo cute nd hot lol

C.

Pros: Have kiosks to order Cons: can be quite slow

O.

Always check your order if ordering inside or drive thru. 9 times out of 10 something is missing.

B. C.

They had a long line at the counter and full drive through but managed to turn orders around somewhat extraordinarily. Service was great, food was hot and about as 'fresh' as you could ever hope for. Pleasantly surprised by this store.

S. H.

Havent been to KFC for ages. Drive through was out to the road and queue inside was out to the door so I'm guessing they've really upped their game but service the was pretty fast considering. Food was what you expect, service pretty good with a smile and was nice and clean....not bad at all

B. B.

Great food, fast service. Normally polite & friendly but this experience was ruined by rude drive thru operator. Why do they put rude people on the drive thru window.

A. M.

Big improvement n chicken as it should be crispy skin n the famous chicken salt on the chips still need to remember plain gravy when ordered haha

D.

Great service good staff

v.

I didn't know how to use the self order machine so it took me longer to order my food.

K. A.

Consistent cooking and got all of my order right via drive through, which honestly is the highest praise for a fast food joint like this 😂

n.

Best KFC I've ever visited fast and efficient this team

E. l.

Time I went was very busy and staff did an awesome job trying to keep the chicken flowing out the door

M. K.

Love their food obviously! You don't wait too long in the drive thru but it could be a while sometimes.

B.

3 piece pack.. 2x small pieces 1x big piece not happy

E. K.

The service and welcoming vibes I received from Shah was next level!! Well done 🙂

R. L.

Kfc is always hit or miss, this particular kfc is OK, apart from the time staff mocked my accent over the intercom and when they occasionally forget parts of my order. OK kfry, but proceed with caution.

E. S.

Always good food. Not always the greatest service. Eftpos machines are constantly down, and little initiative is taken to keep the customers happy e.g putting signs up that eftpos is down, at the entrance of the drive thru

N. W.

Our regular , Bex and Thomas plus all the other lovely staff meet our requirements, often our orders filled before we place it 😀 😊

T. T.

Food is always good but I'm always missing something in my bag

J. C.

Has it's day's where it can be good eating from there and day's where you wished you didn't go. Biggest problem for a while was missed items of food or no spoons to eat the potato n gravy. Has some good staff though.

K. C.

The food is getting better. The service was fine but the tables were grubby and as in many fast food restaurants the floors were covered in grease. Hopefully no one slips over!!!!!

T. H. R.

From the time I ordered and day down I received a phone call my phone took less than 5min and my food was ready thank you

G. M.

Standard KFC. Fast service and clean place. Visited in level 2 and everything was done correctly.

P.

Drive through working well.

L.

😋😋

R. N.

A convenient location, and the food is exactly as one would expect. Service has been quite slow every time I've been there, though, but the interesting seating makes this a more-than-bearable situation.

R. G.

Like at all KFCs you know what you get. Consistency. Great.

S. (.

Helpful and friendly. I have not had any issues with their service or my food orders.

P. W.

Well worth the 10-15 minute wait. A clean well maintained fast food restaurant. I enjoyed my experience there. I recommend this place.

H. K.

The order took longer than I was expecting. Staff seemed uncaring of great customer service.

V. W.

Love the new paint job and gardens as we drive through..Chicken seems to be fresher and team more on to it. Well done and keep it up :))

J. C.

A standard KFC, the chips have chicken salt on them which, as far as I've seen is unique to NZ. That aside the chicken burgers are a bit ordinary You're better off having the chicken drumsticks or breasts.

s. r.

wicked wings are fantastic, they do need to clean the drive though wireless efpos machine that thing is the most oily thing in Upper Hutt, I'm surprised the Amercians haven't invaded Upper Hutt to take it.

R. R.

When you go into Upper Hutt this is a must stop. Go in and ask for Amelia, she is the best KFC girl ever. She is a spirit animal to many. If Amelia isn't there walk out.

s.

Slow and chicken pieces are tiny

T. I.

Service was fast and friendly. Food was fresh, having ordered 2x lots of the jumbo bucket deal.

A. P.

Great, love a good KFC feed

T.

Very often out of stock, unacceptable for any KFC to run out of chicken.

H. S.

You serve your self now only 1 tell for customer that can't use machines mite as well gave machines to cook it

M.

Chips were a bit bitter in taste

S. Y.

Got served by a super friendly staff at the front counter this afternoon. Made it a very pleasant experience.

D. D.

Food was ok but not as good as I thought it would be. Chicken was dry and chips were soggy. Staff were generally ok but one Male staff member needs to learn about CUSTOMER SERVICE.

G. C.

It's ok. Getting better. Staff need training on how to greet n be friendly

M. P.

Very fast and polite good hot chicken yummm

G.

The food is consistent - it's the same as every other KFC. The restaurant tends not to be very clean though.

M.

Got my order a little wrong but very fast

B.

Very quick drive in service .

R. P.

Liked it, not a big fan of fast food but when I can I like to eat some of the favorites.

P.

Its kfc chicken what more can say

J. M.

Great tasting food and good service from this KFC store

W. F.

service good. food good. was really packed tho but overall great

R.

Could have been better service ..

P.

Excellent service. Made sure I had a good deal

D. H.

Chicken is a bit dry. No drink refills anymore. Thats really silly as the drink in fast food places are cheap to make.

D. K.

Nice fresh look, service was quick, and food up to expected standard

R.

Very busy at lunch times but still Finger Licking Good 😁

O.

It was nice and not greasy like lower Hutt kfc

R. R.

What you expect from any KFC. It's never the fastest but tastes great :-)

G.

Mmmm KFC. The krusher drinks machine is broken as often as it's working in upperhutt. Come on team.

D.

Really good customer service, left a satisfied customer

C.

Very hot chicken not greasy and quick service through drive throuvh

D.

Better than the store in Lower Hutt and worth the drive up for chicken!

m.

Always good n friendly at uh kfc

R. L.

Friendly staff, food ok, but the lack of tomato ketchup seems strange for a fast-food place serving chicken and fries.

J.

It's KFC so the food is just like any other. They tend to be a bit slower for service than others though.

M.

Slow service, was in the drive thru for 30 mins

t. u.

Great service but slow but that due to the amount people in drive thru

C.

always busy and food ok but service not fantastic as usually long wait time

T. P.

Blonde lady is very good at customer service and chicken is always hot so are the chips

p.

Loverly people that look after me and service is wonderful got my normal drumsticks and chips

A.

sometimes the food is isn't that great here i.e. not done as well as at other KFCs.

W.

They make sure that the good smell can be appreciated from a distance:-)

H. M.

Typically fast food. You get what you expect. Service was good.

S. R.

Excellent, ordered using the screens. . Alot better then talking to someone about yur order

D.

Nice and quick. Clean and tidy. Foid ws fresh snd hot. Good carpark.

R. B.

Tasted quite nice, drive through took far to long

P.

Good experience, good times for getting food even when busy

E.

If you love chicken you've gotta try the 11 secret herbs recepie of the international reknown KFC

H.

Easy place to order food, even the self order kiosk. Brilliant idea!

L.

Tasty. But overpriced.

K.

For fast food it is quite slow. Eating some of the chips was like sucking on a salt bottle.

H.

The place needs more staff and their self service machines never work

S.

Service is very up and down. Often run out of chicken.

M.

Great service 👏

s.

Not bad.

V.

Chips well seasoned, chicken as per usual, quick service, clean tables

F.

Clean tidy, pleasant staff food to us quickly and hot.

L.

Nice good place to have fresh food.

T. M.

Great place to sit down for a quick snack lunch.

P.

Was a really quick service 👍

A. C.

Great quick feed on the go. Can't go wrong with the place to be honest. Cheers

M.

Sometimes the service is not so great especially when its all male service, not quite as fast at serving then woman, just saying 🙂😊🤔

R.

Chicken was a bit dry. Small shop so not much room during lunch rush.

S. G.

Pretty good, have to wait a long while to get food

A.

Not bad this time

L.

Quick service! Food was fresh and hot. Yum!

s.

Good customer service, and if theres a fault they will correct it and reassure you.

K.

Nice to actually get chicken with a crunchy skin!! Much appreciated & enjoyed!!

L.

Awesome wicked wings, even though there were not wings.....

S.

Not bad, as compared to other Kfc's

P.

Every fricken night there's a damn wait. On this particular night we waited 15 minutes.

B.

Quick service but zinger wings not very 'zinger'

K.

Was a great way to end a fun day and not having to cook.

B.

Chicken and service wasn't bad but not as good as Gerry's Charcoal Chicken.

J.

Wasn't to busy got food fast

B.

Just ok in every respect. Staff nice

T.

Cleaner than normal which was nice

J.

Great counter staff. Could hear back kitchen staff swearing

S.

Kfc was just like kfc. so thats good

J.

KFC is good love it try not 2 have it very offen

W.

Got a good feed would go again

j.

food is great but its never consistant some days its great some days it bad

M.

Double dwns r still the bomb just alittle smaller.

J.

What can I say good old dirty KFC mmmm.

M.

Usual KFC - food OK - cleaning non existent - get drive thru or takeaway

G.

Tried their new Louisiana burger, nothing special in my view.

H.

I like kfc but sometimes the service is not upto par

N.

Long line and only one service person! Could of had 2 service persons at the counter!!

A.

No better than most, but no worse just check your order before you leave

B.

Great service, friendly staff and clean restaurant

E.

Good place to get a mean feed for all the family an the cuzzys in the boot

M.

Self service kiosks not working only one person on til

J.

Good service average chicken

A.

Love it

D.

Pretty good KFC. Food good, parking good. Service OK

J.

oh good lord I love kfc

k.

Always enjoyed my KFC here

L.

Good service & food was pretty good

L.

Was awesome

R.

Very messy restaurant. Food was same as any KFC.

P.

Not too good. Chips were cold

A.

I went to repco across the road

G.

Not the best but far from the worst. Certainly enough to satisfy a craving.

R.

Very good

D.

Standard KFC experience. Can be quite busy.

S.

Friendly staff, fresh burger.

B.

Great service friendly staff

J.

It was all right but a bit slow

J.

Love the makeover😁👍

R.

Too busy. Should have the self serve terminals going

D.

K f c

R.

Fast.

I.

Good quick & busy

R.

Had being a little bit sloppy but to day was excellent

A.

Excellent service, thanks Thomas

R.

Great service. Friendly staff.

C.

Just popped in for a drink. All went okay.

H.

Great service good chicken

S.

Always so slow.

C.

Lunchtime: Was fast service

K.

Good food and nice staff

J.

Fast and tasted like chicken

T.

Mmm Finger Licking Good

N.

Had a hood feed

N.

It's KFC what more can I say :)

R.

Fast service and lovely staff

K.

Dirty bird FTW

B.

Ok

N.

Edc to get food

e.

great place tidy and lovely staff

S.

Best place for fried chicken

N.

Food and service was excellent

R.

Ok just a bit dirty.

T.

Great food and service

C.

Awesome service tonight

G.

Fast service. Friendly staff

M.

Slow as per all KFCs

K.

Good service

C.

Friendly fast service

K.

Busy,

V.

Yummy chicken and potato and gravy

C.

Shah and team is fantastic !!

G.

Quite serviceable takeaways

T.

Very fast service

R.

Good tucka unhealthy as ever

G.

Not enough staff when busy

V.

Excellent service

W.

Fast

L.

Maaatttee upperhutt is the best

L.

Good food

P.

Good fast service

J.

A great place with great deals

S.

Saltiest chips in the entire world

J.

Food lol

G.

Love the Shaker Salad

C.

Service ok.

A.

Good customer services

L.

Love the place

N.

Ok

Z.

Very cold inside lmao

M.

Fresh and nice taste

S.

Like it

S.

Not bad for chicken

c.

Slow on drive through

i.

Getting expensive to eat here

L.

Nice chicken

R.

Great service

J.

Good

B.

Much likey

M.

Love it!

Contact

Photos