Reviews of Bupa Sunset Care Home. (Retirement Home) in Auckland (Auckland).

Bupa Sunset Care Home

23 Reviews

21 Comments

Retirement home

Aged care

Retirement community

Retirement home

117/123 Boundary Road, Blockhouse Bay, Auckland 0600, New Zealand

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Description

Information of Bupa Sunset Care Home, Retirement home in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Bupa Sunset Care Home

My grandfather has received excellent care at Sunset. Our family was a bit anxious with the transition to aged care but the staff were extremely helpful and made it as easy as possible. We are very grateful that he is looked after so well and know he is in the best hands.

R. T.

I have experienced first hand the warm and caring environment for all residents of this lovely home and would recommend to anybody that is looking for a safe enjoyable environment for their loved ones. The clinical manager was both professional and at the same time felt part of the family due to her passion for her role. We were always well informed about anything that regarded our loved one as she truely cares about the privacy and wellbeing of both the residents and staff keeping all parties involved in decisions and day to day life .ism truly grateful to the rest home manager, amazing caregivers the amazing activities that were provided by the activities staff, the great food that is provided and the fabulous facilities that Terry in maintenance upkeeps.

J. M.

Very happy with the private hospital in their care of my late father and also the retirement village where my mother lives happily. Can't fault the always professional and caring staff - the retirement village manger Donna and her staff deserve special mention for their care of the community my mother thrives in. Bupa have by far exceeded my expectations with the care of both of my parents and on the whole the design of the village.

As an ex nurse who has worked in Aged Care , Sunset stands out as one of the best .The environment is friendly , staff are wonderful and. the clinical care is excellent as is the overall management. Aunty couldn't be happier

Y. R.

Contrary to what others have negatively about the BUPA experience...this is just the best retirement village because they have a real culture of care! This is my 5th year of sitting with my 96 year old mother for two to three days at a time. I have a lot of time to spend watching and listening. Not once in those five years from either down in the dementia wing or the hospitable wing have I ever witnessed careless or shabby care. They talk lovingly with these old people like they matter and yes, teasing and humour is part of that. Sometimes, the nurses, my mother and I laugh loudly as we too engage with nurses and carers making this a happy place. We also sing there too. I know Shintu well enough to say that that woman takes great pride in her work with the BEST sense of humour! Yola Rabe .

a. b.

Every time I visit my nana here I'm always greeted by the friendly reception staff with a smile and a goodmorning. The nurses are so patient with my nana who suffers from dementia I'm glad she is somewhere safe and caring.

I have been an employee of bupa for the past 3 years. Staff genuinely care about residents health and wellbeing. Residents are centre of everything. It makes me feel very upset after seeing the review that staff are unprofessional.

It is a very beautiful rest home, whenever I go there, I feel very welcome and very respected by all staff, clinical manager is very warm and caring, along with the facility manager, staff go the extra mile