Reviews of Frames Footwear. (Shoe Store) in Dunedin (Otago).

Frames Footwear

739 Reviews

348 Comments

Shoe store

Shoe store

211 Hanover Street, Central Dunedin, Dunedin 9016, New Zealand

Description

Information of Frames Footwear, Shoe store in Dunedin (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Frames Footwear

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Frames Footwear

J. S.

We live out of town so always buy from Frames online. The service is really quick. Most times we receive our shoes the next day. Communication is great and if we do buy a wrong size it's easy to exchange. They website is easy to use and has a great range to chose from at great prices. Appreciate the free shipping too. Highly recommend.

J. S.

Went to get my first pair of decent trainers and got assistance by the nicest young lady who was very knowledgeable and found me the best shoe for what I was wanting to do. She was friendly and spoke with honesty. I would highly recommend Frames as clearly they hire very passionate and friendly staff

L. L.

Absolutely lovely young lady helped me with wonderful service. Bought perfect comfortable shoes

P. H.

First time buying from Frames.. Service was impeccable..Just lovely people. Will definitely highly recommend and be purchasing more.

L. H.

Great price, fast communication and free shipping, thanks for the great customer service! Boots are perfect as well :)

B. M.

Outstanding service! I just found the shoe my son needed online but wanted to really make sure I was getting the correct size. I spoke to SUCH a lovely young man who went out back to check for me and confirm the sizing. Not only was the service excellent, but the shoes $20 cheaper than where we got the other pair at sale price and there's free delivery. We will be back!

H. C.

Frames Footwear has the most amazing selection of quality shoe brands for adults and children. They have a huge range of styles to suit all tastes. The website is easy to use and they respond to questions within a short timeframe. Delivery of goods is fast and super efficient. Have not been disappointed in any of the shoes I have bought from Frames or their service.

t. g.

First time shopping here and staff are excellent, measuring kids feet recommending going up a size so shoes last. Good selection of all types of shoes will be back again

T. W.

Received a shoe box with a warm handwritten card from the lovely seller. My girl love her new shoes. Fast delivery. Thanks

V. T.

I have very hard to fit feet but was delighted with the selection here. Very obliging assistant. Best shoe shopping experience ever

R. B.

Excellent service, great range of shoes and for me needing us 14 shoes that fit me. Great, will recommend and shop again

T. W.

Very helpful, knowledgeable staff, reasonable prices and great selection. Good parking as well

B.

Great selection of all shoes ,helpful knowledgeable Staff the place to go when in Dunedin

M.

Excellent friendly service. Plenty of staff to help out, and I love the huge selection.

L. A.

Brilliant prompt service and brilliant product. Love the hand written note enclosed with our parcel. Thank you.

J.

Excellent range. Super fast delivery. Quick and easy returns. Big fan.

M. C.

Received package, shoes exactly as described and appear to be good quality. Delivery very efficient, easy website, would purchase from them again. Love the personalised note inside the shoebox.

R. Y.

Amazing super fast free delivery to a rural address which I really appreciated. I have dealt with Frames a few times now, and even if I have to return the shoes for whatever reason, there is no problem. Highly recommend.

G. D.

Fantastic service after some shoes we bought that didnt last as well as expected, will comtiue to shop there

M. B.

I have bought a few shoes from Frames over the last couple of years and am really impressed with the service. I’ve bought through their website which is easy to use and the shoes arrive really quickly. The range of shoes is great and I haven’t been disappointed with any of them. Love the fact they put a little note in the box to say thank you for the purchase. Can definitely recommend them

R.

Knowledgable staff who listen to your needs to deliver fast friendly service at a good price.

C. M.

Economical-expensive selection. Great to have free delivery within NZ. Offering a 10% discount on first online orders

O. N.

Thanks, once again for a really good pair of shoes and for the first time finding my order when the courier delivered to a whole nother postcode...your service is second to none!! 😊

S. B.

Amazing service and nice tidy shop, really great experience! Was quite busy when I went but still had multiple staff offering to help but without being pushy.

V.

As always, amazing professional service. Cannot fault Frames footwear,!

L. P.

Fabulous shoes.............. cheerful, friendly, efficient service ......... rapid FREE delivery ............ Can't Fault Frames in any way. Highly recommend you browse their range of world-class footwear - you'll be spoilt for choice! :)

M. L.

Since dealing with Frames Footwear online, I have sung your praises to all of my friends. Your efficient, helpful and friendly service went the extra mile for me. Much appreciated, thank you.

C. M.

I love that the shipping is free! The shoes arrived promptly, and even with a handwritten note. Fantastic service! It was my first time shopping at Frames and I will be looking to again.

P. N.

Fantastic service, no issues with returning if shoes are wrong size or not suitable for difficult feet. Very quick to get shoes out on mail order. I am very happy to have found Frames and have shared with my whanau

A. G.

Popped in for Skechers for my sore feet, was immediately greeted and offered assistance. Very friendly and helpful and gave my shoes a complimentary water proof spray. Great service, competitive pricing and easy parking at the back.

J. V.

I am SOOOOOO happy with my new yellow sandals. Delivery was efficient and free, and the shoes were cheaper than anywhere else online!!! I even got a personalised note with my shoes. I will always buy my footwear from FRAMES now

H. B.

I would like to compliment the patient and totally professional young lady that served me today. The service and support I received were excellent. Thank you for the time and effort to ensure I was able to make the best choice I could.

G. A.

We received excellent service. Plenty if choice and well priced. If you need shoes Worth a visit .

M. R.

Sales assistants really helpful and love their selection of shoes. My favourite shop in Dunedin.

R. S.

Greeted politely and indeed most helpful and patient. Five out of five !!

M. J.

I have bought lots of shoes from Frames over the last few years. The whole experience completely is hassle free. Huge range, all the best brands, shoes arrive quickly. I never buy shoes anywhere else now. Thanks so much.

B. K.

Awesome service not only in delivery however in returns.. Received shoes within 2 days of ordering and was able to return and get a refund due to needing the next size up.. only shoe shop in NZ I will buy from Thank you Frames for amazing customer service.

J. W.

Outstanding service with the personal touch. Fastest delivery of anything I’ve ever ordered online out of Auckland. Quality products, very happy with my purchases. Ten out of ten!! Frames is my go to for shoes. Ordered some Los Cabos walking shoes 3/7, arrived 7/7. Still outstanding service, love the shoes. I have narrow feet & they are perfect. Frames Footwear are the best.

S. B.

Love FramesFootwear shop. Always buy my shoes here. Great service and also after sale service. The slippers I bought showed signs the stitching had come undone. I was able to exchange them for another pair which I have had no trouble with. Thanks 🙏 for your service over the years. Always recommend people to your shop.😊

B. H.

Great Boots Lovely friendly staff I had them on constantly in Auckland They where so comfortable Got heaps of compliments and I felt terrific.

C.

Not as good as they've been in the past. Used to be very helpful in finding larger size shoes for me, but not so much in the past. Still a good go-to for kids shoes and smaller sizes.

J. S.

Frames footwear has always served me incredibly well. They have an excellent selection of shoes, I can always find what I’m looking for! I recently moved away from Dunedin. But after fruitlessly looking for a new pair of shoes in local shops I decided to buy some boots from Frames online. The service was impeccable. Super fast delivery and came with a sweet little card. Bravo frames!

S.

Great variety and excellent customer service

C. S.

Fantastic service by great staff who certainly know their shoes. Ordered two pair online and delivery was great. Loved the little card with personal message on it. Special. Great selection of mens and womens shoes. Hubby gets his work shoes from them frequently, again a good selection. Thanks for the great service and the extras that you offer by ordering online. Easy returns service too.

S. R.

Fantastic customer service, range, prices! I recently bought shoes here and they were extremely helpful answering a few questions I had about delivery to Auckland. They also had a better price on the shoes I was after, than anywhere else I could see in NZ. The parcel arrived quickly too. I'm very impressed.

L. S.

Super fast delivery and as a nice touch a handwritten note inside. Only downside was no confirmation email of item being shipped. But in the end, that didn’t matter anyway as they came so quickly. Love my shoes.

G.

Great shop Great choice Great service

I. P.

I initially was going to purchase my shoes from Amazon as historically it has been cheaper to do so. With uncertainty's of US 3rd party shipping costs the scales tipped in favor of also supporting an NZ owned business and keeping New Zealanders employed at this troubling time. The shoes arrived well packaged within 2 working days within the South Island which was surprising given the current reported shipping delays. The purchase was simple and straight forward with free shipping sealing the deal.

B. a. P. C.

I have purchased online Awesome service purchases arrive so quickly I would highly recommend Frames Shoes but I can’t talk about returning shoes as I haven’t needed too.

S.

Great variety of styles, friendly staff, good value

J. A.

I bought online from Frames for the first time this past weekend, and I'm incredibly impressed by the transaction! I had an email update immediately, then regular updates following the tracking of my item when it was shipped on the next working day. The item arrived this morning and they're BEAUTIFUL. Plus, there was a sweet little personalised note in the box, which was such a lovely touch. Will definitely buy in future, and recommend to everyone I know! Great work guys

L. N.

Hi to everyone at Frames, I have bought shoes from you throughout 2019 and the service is simply great. Prompt and quality is superb. Will continue shopping online with you Many thanks Lorraine North

O.

Fast delivery. Great service! The website is easy to use and no problems with the delivery.

C. B.

Absolutely fantastic online experience, highly recommend them! My son's shoes arrived two days after ordering and I'm in Chch, cheaper then local store and came with a lovely hand written note - will definitely shop with them again

L. S.

Absolutely brilliant service! I order and the shoes are in my mailbox the next day. As the postage is free this saves money over driving into the shop. The personal card in the shoe box thanking me is a lovely touch too!

E. M.

Best online shopping experience. First time I’ve bought a pair of diesel shoes.. they were significantly cheaper than other places. Good communication and prompt delivery even though I’m rural. Would definitely recommend. Happy customer 😊

Y.

Good quality, comprehensive varieties and cheaper price.

F. M.

Excellent Customer Service!! Love my shoes!! 😊 Once again I thank Frames for the prompt delivery of my beautiful footwear! I also thank you for keeping me posted with your updated emails of new & sale products! Recommend the comfort & stylist footwear! 😊

M. N.

I needed a new pair of trainers. I checked on line to see was available and messaged to see about sizing. Good response . Ordered on Friday and had them by Sunday morning. Very happy with my new trainers.

L. t. G. T. R.

Frames is a fantastic place to shop for shoes. The staff are extremely helpful and friendly, they have a great range of shoes, they are not pushy AND you can use your Farmlands card if you have one!

D. M.

I have just received my Reiker ankle boots today & I couldn't be happier. They are beautifully made & fit like a glove! Will definitely be dealing with Frames in the future when I next require more footwear. I have got my eye on some slippers for my next purchase. Thankyou Frames Footwear, keep up the great standard of work!

M. B.

Excellent customer service and very fast delivery times. Looking forward to buy next pair of shoes.

D. H.

Excellent range of quality shoes. Genuine leather. Josef siebel, merrell, stegman,many more great brands . My go to shoe shop in Dunedin. Very helpful staff.

J. T.

Love shopping with Frames online. Great after sale service. Quick delivery and contact. Great SALEs!

J. H.

Even on a very busy Saturday, the staff were courteous and did their best to respond quickly to our requests. Great range of shoes at various prices for all the family.

B. B.

As I am planning a trip to climb Kilamajara soon and require the appropriate boots, I found the store manager to be extremely knowledgeable and helpful. I feel confident I bought the best boot for me. Thank you for your excellent service. In the past I have always found the staff here to be knowledgeable and helpful

J. P.

Great shopping experience! Friendly and helpful on the messenger chat and super fast delivery. Absolutely love my new boots and about to purchase a second pair :)

A. K.

Received my slippers in record time and they are so cosy and comfortable, I just love wearing them. My toes are cosier than they've been for a long time! I'm also finding the slippers are given my feet great support. I've shared my satisfaction with a friend, so hopefully she'll be ordering a pair some time soon. So, thank you to the Frames team. Stay safe and healthy. Annetta Keys ☘️😊

J. H.

Very pleased with Frames Footwear. I ordered a pair of zipped shoes Friday night on line. They were delivered to my door Tuesday morning. Would definately order from them again.

B.

Great service and good prices, be sure to subscribe their mailing list.

D. Y.

I ordered a pair of Bresley Shoes from Frames Footwear by emailing Tom Frame (as I live in Australia). Super quick, helpful and friendly response from Tom and my shoes arrived in 1 week. 5 * Frames - outstanding customer service. I have no doubt I'll be back as I've fallen in love with my Bresleys and a girl can never have too many pairs of shoes - right?!

C.

Nicely laid out store with a good selection of shoes at great prices. Definitely worth checking the clearance bin!! The staff are helpful and attentive without being overbearing. We keep going back because they have probably the beat selection of young kids shoes.

D. Y.

Fabulous shoes and fantastic customer service. I received my shoes the day before I broke my ankle and tore my achilles tendon on other foot. Unfortunately my original order were one size too large but due to accident I wasnt able to return shoes for the next size down. Then Covid 19 hit. It wasnt until after we reached level one I was able to return them. Tom was simply brilliant, it wasnt a problem. I eventually got to return them and within a week received the smaller size. I live in Foxton but will continue ordering from Frames online!

J. F.

They were very helpful and ordered the particular shoe dye colour I wanted. They have a great range of shoes too.

R. R.

Service we received brilliant I think Rebecca was the young woman. I will be a return customer for ever.

M. B.

I bought a gorgeous pair of shoes through Frames website. The order process was easy and speedy, the shoes arrived very quickly and in good condition. There was alittle card thankign me for my purchase, hand written, a really lovely and very personal touch. Will be my first port of call next time I'm looking for new shoes...or just because you can never have too many pairs of shoes 😀

S.

Friendly helpfull staff..great selection of shoes..well priced..wouldn't hesitate to shop there again

G. T.

we came to check out the styles and went away with a new pair each. Very very happy with both the shoes AND the service. Will be back in Dunedin in May and know we will be stopping by to check out for new shoes.

E. C.

Not a very good size selection. EDITED TO RESPOND TO REPLY I understand covid situation will make this difficult. There was a selection of children's sketchers which only had one or 2 sizes available at random, unfortunately we were not offered the option to order in the size we needed. Perhaps next time.

t. b. B.

First time shopper and very impressed with the customer service. Ordered and received within 3 days. Certainly will be shopping with them again online. The product is exactly as they advertised it as. Well done for good business ethics.

D. B.

Yes I was in your shop last 2 Friday's ago with my sister she brought a pair of walking shoes and I brought a pair of wool lined boots the girl that served us was lovely and very helpful.

V.

Purchased boots and it arrived at my door from Dunedin to Auckland in 24 hours! Great service.

J. S.

Ordered two pairs of slippers during covid lockdown.Website easy to use and order confirmed immediately.Further email when dispatched with track and trace.Arrived to auckland in two days. Very simple process and excellent communication.How internet sales should be done!

B. M.

Thanks shoes were awesome, shipping was quick. Loved the postcard inside - I think you may be my new go to shoe shop! Thanks again :)

M. A.

Frames Footwear is the best online shop in all respects - fabulous shoes, fast delivery, prompt no-fuss refunds if the shoes aren't suitable, and a cheerful attitude with every part of their service. I love shopping with Frames.

A. H.

Brought online and by phone. Hanna was a pleasure to deal with and is an asset to the company. The Tamarack slippers were sent on Friday and arrived Monday morning. Great service and will be a repeat customer.

S. M.

It's all about having a great range of interesting quality shoes all under one roof. If I was in Auckland I would have to shop at several different store to get the same range. Easy parking and very helpful thoughtful staff. And they have FLY London shoes... my current favourite for comfortable shoes.

A.

Friendly staff & good range of footware

T. R.

Amazing staff and service, the best shoe shop in Dunedin by miles!!!! I got some laces which were the wrong size, totally my fault and they gave me some replacement ones no hassles at all.

e.

Frames Footwear is absolutely one of the best companies I have ever purchased from! My mother has very painful toes in which some overlap each other and some claw. She has only ever found comfort in a specific pair of shoes (Step Lite Aimees) however, they have stopped stocking them where we live and we cannot find them anywhere within Australia. I contacted Frames Footwear via their online chat system and they were very responsive and helpful. They organised special shipping to Australia for us even though they are a New Zealand based business. They also contacted their distributor to order in a specific colour my mother was after in her size. Everything about this experience was amazing and we are so thankful for Frames Footwear going above and beyond for us.

P. G.

We came in to buy slippers for my husband. Being an amputee, he has found in the past there is a real problem finding some he doesn't have to fight with to get onto his prosthetic foot. In a very short space of time we found a pair of Bata slippers with velcro in all the right places. He is delighted, they are smart, comfortable & so easy to put on. All this & such good service as well. Thank you!!

H. B.

I had never heard of Frames before searching online during lockdown for Archipedico shoes. I was amazed how quickly a pair were delivered to my home in Wellington and more recently some super comfortable and stylish ECCO walking shoes. Thrilled to find them online as a stockist of my favourite quality European brands.

M. M.

My shoes were easy to order and Supa fast delivery, awesome to know the lay buy option was available. Will be ordering more shoes from this Company. I'm a shoe aholic 👢👡👠. Thanx heaps Fames Footwear. This is my second pair of shoes/ boots they are awesome and really comfy. Prompt postage considering I ordered them in lockdown. We're sent as soon as posting was allowed. Thanx again Frames 😊😊.

L. T.

Have shopped at Frames shoe store the last two times I have visited Dunedin. Styles and Brands they have in stock is unbelievable. Staff very friendly and helpful. Would thoroughly recommend them to anyone.

l. m.

Staff were very kind to my elderly mother today and were professional and patient...offering help and support until she got the perfect shoe....100 percent great service and 100 percent great people!!!

J. L.

Good selection of shoes and the staff are very nice and helpful. There's a customer carpark too. My only gripe is the opening hours as the only time they're open during the weekend is Saturday morning. I can't get there during weekday hours.

J. E.

Excellent service, quick response to orders but also queries made by email. Really helpful offering suggestions and support. Great selection.

C. S.

Purchased a pair of sneakers recently,as usual service and advice was excellent,will be back again.

A. G.

Excellent service from the South Island to the North- online shopping isn’t a ‘stab-in-.the-dark’ with Frames footwear- you get instant personal replies to any questions and the delivery is super fast! Great quality shoes too!

I. J.

Delivery was super fast. Product is as expected. Appreciate the cute handwritten note that comes with the box..😊

J. G.

Absolutely fantastic service. Very friendly and helpful staff and my new shoes arrived in Auckland in super-quick time. Many thanks. This service is highly recommended to all.

L. M.

I would give a 10 out of 10 and highly recommended this store We got a parcel to country Western Australia from them faster than from within Australia ..well done and many thanks for such great service.

C.

This store is locally owned, and is a "one-off". Frames stocks a great range of shoes and the sales team know their product and are very helpful. Highly recommended.

M. T.

Fantastic prompt service when ordering and with postage, friendly staff and prompt responses to my emails. Helpful with sorting out my enquire on the width and style of shoes needed.

A. R.

Purchased shoes online from this store, super fast delivery, super helpful. They even went the extra mile and hand delivered a replacement pair (due to wrong sizing) Highly recommend

M.

Always great service and love there shoes great quality

R. P.

So helpful. It is like shopping in the 60's & 70's. Staff with knowledge that fit shoes to your feet, lace them up & happily talk you through the fit. Prices are as good as or lower than big chain stores.

S. H.

Great place to shop. Excellent service and friendly staff who go the extra mile (or that kilometre?) to make sure that you are happy with your purchases.

J. M.

Amazing store , my mother in-law has brought shoes from these guys as long as I can rember. I was told to take my shoes there to get them stretched ,what an awesome job they done . I would recommended this store to all my client's from over sea's and around new Zealand .

L. H.

Ordered a pair of slippers for Mothers Day. The order arrived a couple of days after my order. Very happy with slippers...I found the size guide was accurate for me

N.

Great service. Excellent variety. Best place for roofing shoes in town.

M. L.

The sales assistant was extremely helpful and opened my eyes to your full range of shoes in the category I was searching in. I left your store very happy, with a pair of shoes I didn’t know I wanted! Will be back soon.

I.

Great service, friendly staff, quality shoes

P. G.

Being an ex Dunedinite but now living in the Manawatu, I was used to Frames exceptional customer service. So when I discovered I could purchase on-line I didn't hesitate. Delivery is lightning speed, and Tom's handwritten "Thank You" notes are always a pleasure.

Z. A.

Thank you so much for the fast efficient service. Next day delivery!. Absolutely wrapped. Also thanks for the lovely note! You will have my business again!!!

J. A.

Incredible range and prices; also very impressed with the personal touch (a handwritten note included with purchase) in terms of service - have been recommending to family and friends, and honestly unlikely to shop anywhere else moving forward now we've discovered Frames.

S. T.

The staff are always friendly and they have a great range of shoes.

S. H.

I have always had good service on postage @ when lived in Dunedin the vuscusto service was always very good

M.

Due to covid and NZ making little of its own shoes. It's hard to find suitable shoes. Frames was the closest to find suitable shoes.

S.

A great range of shoes and friendly staff to help.

S. D.

Compact store, with a friendly, knowledgable and effective staff. Would highly recommend if you are in need of shoes but are less shoe inclined, as they will step you through the process of choosing the right pair of shoes at the right price.

L.

Hands down best shoe shop in town!! Great friendly staff absolutely love my new Adidas shoes that the wonderful hannah helped me buy cant wait to shoe shop again!!!!

R. H. (.

Went in to look at semiformal shoes. I was greated by a great salesperson who listened to my needs, obviously also read me well and showed me styles that interested me. Inside half an hour I walked out with a good pair of shoes that suited my budget.

S. T.

Love dealing online with Frames. Good quality shoes. Description true to product. Speedy delivery.

W.

Excellent selection of footwear which was well displayed. Very helpful staff.

A. H.

Amazing store! So many staff, so many customers, so many shoes. The best service is town and I think that's why they're so successful at keeping their customers! Highly recommended!

K.

Came in again and no stock. No shoes I liked in my size. Helpful staff

B.

I live in the North Island currently and still havent found anywhere local as good as Frames, so even if you're not based in the South I would still recommend them to everybody. Amazing staff, service and product.

P. O.

Its definitely my favorite shoe store. The staff are friendly and helpful, there's a wide range of shoes and they have some great bargains on sale.

n.

Lovely professional staff that care and went out of their way to find the perfect shoe for me..love the selection will defiantly go back

A. J.

The ladies at frames are amazing very helpful very understanding is my boy go through shoes really quickly and had to have a pair replaced and they are more than happy to do a replacement pair of the same price or the same shoe

J. K.

Great that you put the smallest size on the shelf and / or list the sizes available. In other shops I have taken considerable time to select a style only to find it is ‘unavailable In your size.’

G. P.

Great quality stock, great sales. Love that can try on at home, and easy as returns if doesn't suit. Highly recommended!

B. L.

Sale on. Bought some nice shoes. Service good

S.

Thanks had a pair of stegman boots delivered absolutely love them & wear them just about every day. Super speedy delivery

S.

I ordered my lovely new shoes and when they arrived there was a delightful little note with them. Thanks Frames. I will be back.

S.

Ordered some New Balances shoes from Frames after two local shops (I'm in Christchurch) couldn't provide them. Frames Footwear shipped the shoes quickly and I'm very happy with the result.

j.

Love this shop always awesome staff & the lady even remember us buying shoes for my nieces wedding 3yrs ago

S. C.

Top service and great product knowledge. We also had to return and replace a pair of faulty shoes . This was a very pleasant experience

J.

Great quick delivery. Nice touch with personal note in parcel.

S. S.

Fantastic shoe shop and easy no hassle online sales also. Helpful staff in store and online, they know shoes!

N.

Excellent customer service and super fast delivery. Will now be my go-to shoe shop!

F.

Staff outstanding. Huge range footwear. Great socks

C. C.

Frames are service is perfect, fast delivery, fast exchanges and very helpful. Highly recommend them.

W.

Very helpful to make sure that you selected the right shoe for the job. Will be back.

s. L.

I've bought at least twice from Frames...love the easy website and fast no fuss delivery!! Will definitely buy again...😁

M.

Thank to all persons who is made it possible to have a great pair of shoes love the comfort, the price and most of all the friendly service will deffenetly buy nother Shoose from Frames Thanks guys

G. D.

My favourite footwear shop, buy all my shoes here, great footwear and wonderful staff.

M.

Tnx guys, still producing your great fast service even during lockdown. Love my new slippers, warm cosy feet to face whatever winter throws at us.👍

E. B.

Excellent service and very quick delivery of my favourite arcopedico shoes.

J.

Brought a pair of shoes last night for my daughter were hand delivered on anzac day such speedy service for a public holiday and the shoes are exactly as ordered amazing customer service

J. E.

Super Fast delivery! Friendly and exactly what I ordered! Thanks

M.

Staff very helpful good quality footwear enjoyable shopping

M. D.

Great shoe shop with lively helpful staff.

L.

Great experience ordered Wednesday arrived next day wonderful service and kept fully informed will definitely use again

B. R.

Great service and products. Ordered online during lockdown on a Friday and received them in Wellington on Wednesday. Thanks

I.

Excellent service both online and in store. The best selection of shoes & boots anywhere in NZ.

N.

Staff here we're so patient and helpful with elderly relative. Can not say enough good things about their service

J.

Good selection, very helpful staff albeit shop was busy and good prices

M.

Always excellent service by people who let you take the time with no pressure, and great product. It's always a pleasure shopping here.

G.

Awesome shoe store. Holds great selection of shoes, generally ones that you don't just get at most franchise shoe stores

R.

Great selection for whanau.

M. G.

We went there today and found the service excellent. The young ladies were so helpful and and gave awesome customer service 😃

J.

Great variety of footwear. Friendly staff

M.

Great service by friendly knowledgeable staff, great range of footwear at reasonable prices. An iconic Dunedin family store.

K. S.

Friendly staff, great price range. Cute kids shoes too!

H.

Thank you for the superb service. Such a quick delivery!

P. W.

Received my Keen Bali Strap sandals in just a few days very pleased with shoes and the service. Thank you

K.

Love this place, with an amazing range of shoes for women and men

I.

Always a pleasure Great service Cheers

C. L.

I was a difficult customer with wide feet but the staff finally managed to find a pair that i was satisfied with and the best part was the reduced price.

B. D.

Super service, overnight delivery, exchanges easy, wonderful to deal with. Very impressed from purchase to delivery.

L.

Place an order one day , and delivered free to your door next day, A plus service, Top quality shoes.

A. R.

Great stock range, fab prices, awasome staff

M. B.

Good selection of mens and ladies footwear. Good quality. Often can pick up a good buy.

D. S.

Exceptional customer service, great experience always. My favourite shoe store

B.

The go to place for school shoes and slippers, wouldn't go anywhere else

S.

Great place. Awesome shoes. Staff were very friendly and helpful

S.

Only been here once, we got here right before closing and the staff were extremely friendly, they didn't rush us at all. Next pair of shoes I need I will be going back A+++.

D.

Great shoe varieties and service

N.

Excellent customer service and super fast delivery. Will now be my go-to shoe shop!

S.

Great store and fantastic staff.

C.

Fantastic service by great staff who certainly know their shoes. Ordered two pair online and delivery was great. Loved the little card with personal message on it. Special. Great selection of mens and womens shoes. Hubby gets his work shoes …

H.

I had never heard of Frames before searching online during lockdown for Archipedico shoes. I was amazed how quickly a pair were delivered to my home in Wellington and more recently some super comfortable and stylish ECCO walking shoes. Thrilled to find them online as a stockist of my favourite quality European brands.

L. P.

Hands down best shoe shop in town!! Great friendly staff absolutely love my new Adidas shoes that the wonderful hannah helped me buy cant wait to shoe shop again!!!!

n. l.

Lovely professional staff that care and went out of their way to find the perfect shoe for me..love the selection will defiantly go back

F.

Excellent Customer Service!! Love my shoes!! 😊 Once again I thank Frames for the prompt delivery of my beautiful footwear! I also thank you for keeping me posted with your updated emails of new & sale products! Recommend the comfort & stylist footwear! 😊

M.

Tnx guys, still producing your great fast service even during lockdown. Love my new slippers, warm cosy feet to face whatever winter throws at us.👍

M.

I bought a gorgeous pair of shoes through Frames website. The order process was easy and speedy, the shoes arrived very quickly and in good condition. There was alittle card thankign me for my purchase, hand written, a really lovely and …

A. R.

Brilliant service and products thank you. Dunedin is lucky to have this local business.

J.

Great service thank you

S.

Wow! So impressed at the speed of delivery, the personal note, and the competitive price. Thank you, Frames.

T.

Good range of hard to find shoes very expensive nice polite staff big Store was a great range of uncommon shoes

D.

Fabulous shoes and staff. Highly recommended

J.

Great shoes and terrific service.

S. G.

Great service and a good range of top quality shoes

D.

Always a wonderful experience for a shoe lover.Best brands of best quality and helpfull staff

G.

Friendly helpful staff make shopping here a breeze. Carpark behind the store for extra convenience.

L.

Quality shoes, good selection.

J. S.

Been around for years, great quality footwear and good prices,

S.

This is an excellent company to deal with. Would recommend them anytime.

R.

Best selection of good quality footwear. Professional friendly staff

C. A.

Great service! Pleasure shopping there. Thank you

C.

covid-19 clean and organised. staff are knowledgeable and friendly. I will be back

T.

Great product selection, helpful & knowledgeable staff 😉 A Dunedin gem

N.

Great service. Good shoes. Excellent attitude.

N.

Great range of shoes, good service & competitive prices.

R. A. (.

Had a good variety of shoes very helpful staff

M.

I'm one of those people that find it hard to merge good style and size 14US, Frames allowed me to do that. Definitely 5 star!

L.

Great service and great choice of foot wear.

j.

A large store with a large selection of footware. Great service

N. L.

Bloke's should simply never try anywhere else. Frames makes the painful experience of shopping that much easier.

M. K.

Super quick delivery. Great communication. Thrilled with purchase.

T.

Busy. It was ok though. Off the beaten track and one has to drive to it.

B.

An excellent pair of Keen shoes and superb service from Frames - as usual. Couldn't ask for more.

H. M.

Great shop!!! Competitive pricing and huge range of footwear.

b.

One of the best footwear stores in Dunedin

K.

Best quality for the price. Super-helpful staff

W.

Top products, Top service.

J. K.

Best place in Dunedin for footwear in Dunedin. Bought a new pair of Skechers today.

O.

Great service

J. M.

Great service and good quality products. Would recommend anytime.

G.

Good range of footwear. Customer parking. Excellent service

J. T. N. M.

Such nice people! Even wrote "Enjoy" on my box!! Once more I arrived with questions...and helped with my choices. Thank you Tom! Don't hesitate to consult with Tom at Frames. He will answer your questions and advise - if you are unsure which slippers are right for you! Frames is our 'go to' place in Winter!

D.

Great shoe varieties and service

D.

Exceptional Service. Thoroughly recommended!

C.

Great shoes and seamless online experience.

K.

Great service both in store and buying online :-)

J. R. B.

Excellent service, excellent product that is well priced!

N.

Good shop friendly staff

J. M.

Excellent service and a wide selection of shoes

L.

Amazing online service and love our purchase!

E.

Awesome staff. Very helpful

G.

Great service and good quality footwear

F.

Excellent service staff are very friendly and helpful

R.

The people who work there are friendly and helpful

R.

Great quality shoes, goid range. Best in Dunedin.

K. M. K. M.

Nothing was a problem very helpful

C.

Wonderful service. Will be sure to visit when next in Dunedin.

S.

Great store and fantastic staff.

M.

Quality shoes at great prices and nice staff

J.

Very helpful and great shoe selection

D. K.

Excellent staff. Outstanding range of superior footware.

j. w.

Brilliant service, excellent staff with heaps of knowledge and they are so helpful.

T.

Good range of footwear and knowledgeable friendly staff

F.

Great shoes great specials and friendly service

L.

great footwear & competitive prices.

L.

Great service and prices

P. M.

Excellent range of all sorts of brands of shoes.

A.

Fantastic service

K.

Good service good selection good quality

M.

Always great service and quality products

J.

Great service very helpful as usual

L.

Good service. Knowledgeable staff

K.

Very helpful assistants and good arrange of footwear

S.

Good selection of shoes reasonably priced.

S.

Great selection, great salespeople, very helpful and honest

C.

Excellent place to buy quality footwear.

M.

One stop shop, very pleased with my purchase.

g.

Great shoe shop. Friendly.

D.

Good range great prices We will be back!

C.

Great shoes .. excellent service

r.

Best experience really nice people and an excellent range

T.

Fast, great quality and perfect fit

P.

Great service and speedy delivery

L.

brilliant service cant be beaten !!!

B.

Frames Footwear is Dunedins Nr. 1 shoe store.

M.

Excellent customer service. Highly recommend.

j.

Always busy, great staff very helpful

P.

Grest range great service

K.

Wonderful helpful staff and amazing range

B.

Always a good selection of shoes and boots.

H.

Always the best shoe shop in Dunedin

C.

Friendly helpful staff.

M.

Good selection, nice staff

R.

Great service and good discount

D.

Service and shoes are always fantastic

A.

Excellent service as usual

K.

Nice selection, good staff

n.

Excellent helpful service

C. O.

Good selection great price

C.

Perfect

S.

Dunedin's best shoe store.

J.

Fabulous service. Friendly staff

G.

Best shoe shop in Dunedin.

w.

Good

P.

Huge collection of quality footwear all under one roof.

D.

Great selection of footwear.

K.

Great service as always.

J.

Excellent staff, very helpful

C.

Friendly and attentive well done

J.

Get all your shoe supplies here

P.

Perfect shop for school shoes

J.

Got what I wanted.the girl was great

R.

Lovely helpful staff

P.

Wide range of footwear for male and female

P.

Great quality and service

P.

Favorite place to visit when in Dunedin!

N.

Excellent service and communication

M.

Great range and service

G.

Lovely range of Rieker.

P. K.

Great deal for hubby

D.

Very helpful staff.

L. S.

Great customer service

J.

Always helpful and not pushy

R.

Great service.

M.

Great service 😎👍

B.

Good shoes good service

L.

Awesome selection for men

I.

Fancy

C.

not the cheapest but quality

A.

One stop shoe shop

K.

Great family business

D.

Bought some more shoes

J.

Great line of shoes

B.

Great choice of foot wear

D.

Great service.

P.

Great service

J.

Great really great.

D.

Very helpful staff

K.

Amazing helpful staff

d.

Great service

A.

Great as always.😊

C.

Excellent

L.

Excellent service

N.

Extremely helpful.

R.

Excellent Service

B.

Lovely people

S.

Good variety

j.

Nice slection

N.

Nice variety

R.

Nice people

X.

Friendly staff

S.

Found footwear that suits

E.

Footwear forum

A.

Shoes for everyone

J.

Solid Shoes

D.

Great range and value

D.

lots of nice staff

A.

(Translated) HEAVY (Original) GREA

A.

C.

P.

B.

R.

M.

A.

S.

Contact

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