Reviews of About Time. (Shop) in Auckland (Auckland).

About Time

173 Reviews

82 Comments

Shop

Watch store

324 Remuera Road, Remuera, Auckland 1050, New Zealand

View all the reviews

Description Map Open Hours Reviews Contact Photos

Description

Information of About Time, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of About Time

Monday

10 a.m.–5 p.m.

Tuesday

10 a.m.–5 p.m.

Wednesday

10 a.m.–5 p.m.

Thursday

10 a.m.–5 p.m.

Friday

10 a.m.–5 p.m.

Saturday

10 a.m.–3 p.m.

Sunday

Closed

Reviews of About Time

b. z.

I wasn't expecting to find a watch I liked. As a result, Danby, the boss, told me that I just had one today and it had not been put into the online store. Thank you very much for Danby's patience. There was just the watch I was looking for and the price is very good, Auckland's only physical store for used watches.

M. N.

The team at About Time are fantastic to deal with. Neal is an absolute legend! Marcus, Rebecca and the team are always super helpful and extremely knowledgeable. Great place to get your watches repaired, serviced, valued, and checked for authenticity. They also do trade ins. I have purchased multiple watches from AT and I will continue to support and recommend them because of the loyalty and respect they have shown me. Thanks guys!

P. O.

I sold my Omega watch to About Time. I found them fair, professional, and easy to deal with. Happy to recommend them as a high quality business. And they let me pat their dog.

J. G.

Great experience, got an extra link added to my watch. Took 10 minutes and was able to fit it perfectly. Would recommend for any of your watch needs.

Went in this morning and the team let me in well before opening (again really grateful) to buy this beautiful watch. Love the watch and the service these guys provided. Will definitely be doing business with you guys again! Shahin (Shaq)

w. t.

Thank you to the guy who replied the 2 things on my wacth with metal and it actually look way better he did a awesome job and he was very friendly and also thank you to cute little security gard by the door

a. p.

An excellent little shop with a wonderful selection of beautiful watches. When I turned 50 my partner gave me a Rolex, and she sourced it from About Time. Our 13 year old son is turning into a watch guy and he proudly wears a Tag that his grandfather passed down to him. It’s a 30 year old Tag and the strap has come loose twice now. Each time we’ve taken it into About Time and they’ve fixed it without charge. That’s proper old school service. We enjoy popping in so we can check out the Daytonas!!

C. P.

Excellent team here at Abouttime. The best place to look for vintage and modern watches. Both of the owners are incredibly knowledgeable and helpful. Get your watch fix at about time

C. L.

These good folk surprised me with their generosity this morning. I brought my son's watch in for repair. They put in a new spring bar as well as a new watch strap saver which I'd forgotten he needed. All this was done quickly and at no charge. We're very grateful, and would recommend them to anyone in need of watch repairs.

T. K.

I brought my watch in this afternoon as I managed to lose a pin that connects the links together - came back 15mins later to pick it up and they fixed it with NO CHARGE! First time customer and due to this small generosity I will be returning! Cheers team.

R. S.

These guys really care about watches, and their customers. Took my vintage watch in for a battery replacement and larger strap as it was slightly too tight. They ended up swapping the clasp out for a larger genuine Seiko one at no cost. Very generous!

J. L.

I saw some bad reviews before visiting here. However, from my own experience, I felt the kindness, smile, and consideration that were hard to see in Auckland. They bought my watches at a reasonable price and the deal was very easy. If I have a chance to visit again, I will go with pleasure. Thank you, Neal.

H. T.

Very professional and friendly service. I came in to have my strap adjusted. Thank you, i greatly appreciate it.

R. B.

Called into the shop today, very friendly and helpful. Kindly authenticated a watch for me, added a link to a stainless steel bracelet and fitted a leather strap. They wouldn’t accept any payment. I will definitely return to buy and sell watches in the future.

V. G.

I popped in to see these guys yesterday and they were incredible. Friendly and professional service, I would 100% recommend - they also had a great selection of watches for sale, will be back!

H. M.

Fantastic Place! Recently bought a new strap from overseas and reached out to About Time to swap it over. The caliber of service I received was truly exceptional, and the ambiance was professional and welcoming. Neil at About Time kindly replaced the strap without charge, and his friendly attitude and great chat made it a quality experience. I cannot speak highly enough of About Time, Neil and the outstanding service that I received. So thank you very much again Neil!

M. W.

I popped into About Time this week to have my Tag Heuer watch serviced. The people were very friendly and serviced my watch quickly at a reasonable cost. I highly recommend About Time!

D. C.

First-class service! I lost a tiny screw from an electronic device (not a watch) so I thought I'd see if About Time could assist. They happily sorted through their spares and found a screw that fitted perfectly. Not only that, would not accept payment! Excellent service and were happy to help with an unusual request. Would definitely use them again.

J. W.

Incredible service. Popped in for a battery and they did it while I waited. While I was waiting, a customer came in to inquire about some watches and it was evident that the staff are very knowledgeable. My watch was ready in a matter of minutes but surpassing the prompt service was the fact that they didn’t charge me anything. I would have been happy to pay for their time and materials yet they insisted. Now that's 5-star service.

Excellent service and support went the extra mile when I bought my Seamaster.

M. M.

Professional and friendly. One of finest service I ever had ,Brought my watch for strap adjustment. Within 5 mins, done and handed back to me with no charge.Much appreciated, and would highly recommend, Thank you so much once again.😀👍

D. R.

Went to the shop the other day as I needed help to remove one of the permanent link of my vintage Submariner bracelet. Staffs are very friendly and knowledgeable, special thanks to Marcus who sorted out my issue. I can now wear my beloved watch with its original bracelet again with pride! In addition, they stock a bunch of nice high end Swiss watches from Rolex, Omega, etc and can also assist in servicing watches too. Truly recommended shop and I am grateful that our small watch community here in Auckland have you guys around! Thanks!

I wanted to change a watch strap for another one that I had. The lady that helped me was superb. Incredibly helpful and she changed the straps over in 10 minutes and didn't charge me! I will be buying my watches from About Time in the future. A small gesture but very much appreciated. Thank you so much.

Exceptional service! The highly skilled watch technicians flawlessly polished my Rolex bracelet to perfection. I’ll definitely be returning here for all my servicing needs from now on.

Always great service. Most recently they didn't have a watch strap for one of my watches and suggested I get one elsewhere and they said they would be happy to fit it for me - it took a while to get the watch strap and they did indeed then fit it for me and would not charge me.

A. V.

I needed a watch band resized, enquired via email to a fast response. I dropped off my watch, and picked it up again the same day, super quick turnaround. My watch now fits perfectly and I’m happy knowing it was done by professionals. Excellent service by Chris, I wholeheartedly recommend coming here if you need anything watch related. Very pleased and they have earned a loyal customer.

J. L.

Professional and friendly. Top notch service. I brought my watches in for strap length adjustments. After 40 mins, done and handed back to me with no charge. I will come back to have a look at the vintage watches. Def the place for you to take your watches in for service or look for another treasure!

S. S. G.

The only place in Auckland I trust with my watch. Great service, quick turn around and honest with their pricing. I drive from the other side of town, passing numerous inferior watchmakers on my way. Thanks again.

J. F.

Outstandingly refreshing service. I dropped in my watch with a broken watch strap last Friday. I was looked after by Clive. Returning later in the day, I was informed by Marko that there was no charge for replacing a link pin. It was incredibly refreshing to receive this type of response and forward looking service. Thank you. Can't recommend you highly enough.

J. V.

The service is outstanding, friendly and very fast. I had a link to be added to my wifes watch, was advised to return in 10mins. On my return, the watch was presented, and I was happy with the outcome. Highly recommend, for any watch services.

E. R.

Bought my Seiko Manta Ray in due to a DIY gone wrong. I had fiddled around with the strap and couldn’t put it back together. The team at AboutTime were a great help and had my watch fixed and ready to go the same day with no charge. Thank you so much!!! :)

Z. X.

Happened to walk by and went in to inquire how much it would cost to remove a link from my bracelet. They did it for free! In 5 minutes! Would definitely recommend checking them out for servicing, and they have a great selection of classic and vintage references from high end brands.

Always a pleasure to visit this shop. I'm not really a watch person, but there is always something of interest to see. The staff are friendly and knowledgable. I'm really grateful for the help they recently gave me in resizing the bracelet for a Tag Watch, all done promptly and with a smile. Service the way it should be.

M. M.

I went into this place. I thought I'm nobody I've got a much lower version of a Tag than say the beautiful Omega and Rolex watches just to name a few of this wonderful place. Very friendly and they adjusted my watch band for my Tag free of charge. How many people do that anymore? No drama...very competent staff and I saw them interact with other potential buyers. Class place but without the snootiness.

Excellent store with an impressive selection of watches. The quality of workmanship is top notch and the customer service is great. On top of this, their prices are realistic, fair and somewhat flexible. If you are looking for a used or vintage watch this is just about the best place in Auckland to be!

B. C.

Highly recommend! Popped in for an adjustment on a watch and was sorted in 5 minutes, great service 👍🏽

R. &. N.

About time are the absolute best of the best. Chris was incredibly helpful from the minute I walked in. I brought in my Husbands watch for a repair - it was missing a shoulder and Chris said to leave it with him and he will see if he on the off chance has the part for this vintage watch. Sure enough 10 minutes later I get a call that my Husbands watch is fixed and ready to be picked up. I cannot recommend About Time enough. Don't waste your time by going anywhere else!!!

I took my 30 year old 'Y-link' strap TAG Heuer Chronometer in to get assessed today, as the clasp pin seemed broken (not able to close properly) They took it for half an hour and returned it to me with the safety clasp straightened and the pin working again. They also said they probably could source a new clasp if it breaks again beyond repair. When asked how much I owed them, they said "a Google review". Fantastic service and highly recommended. Go here first if you have an issue with a decent watch.

A. R.

Extremely helpful in fulfilling my watch needs. Prompt email response to an online enquiry, including thorough care/service information. Friendly and efficient resize in store too. Great watch history in the books on display, some amazing pieces to see 👍🏼

B. S.

Fantastic service from all, particularly the young lad at the counter. My watch was returned fully wound and set to the correct time, they even stayed late to allow me to collect. The issue turned out to be the first potential cause that was suggested, it was fixed quickly and for a very reasonable price

R. C.

amazing service and incredibly kind staff went in to get a link taken out of my watch strap they where able to do it with extreme precision and speed. could not reccomend them more

J. M.

Great team, excellent service. My wife and I were made to feel very welcome and nothing was a problem when looking and asking about different watches for sale. Would highly recommended to anyone interested in quality collectable watches.

V. D.

Amazing service. Needed my new sky-dweller resized and got it done right away in a matter of minutes. Also gave good advice and tips in taking care of a nice time piece.

This place is ABSOLUTELY!! AMAZING!!, Rebecca and her team are amazing at what they do, extremely knowledgeable in watches from new to vintage and let me tell you (if you're into vintage watches) THIS IS the place to go, the vintage watches for sale here are so beautiful and kept in such a near to perfect condition you'll be left with saying "WOW!!". Thank you again About Time NZ for an amazing experience

A. G.

Friendly staff and amazing service. Went to remove some links to have my watch fit correctly, was done in 30 mins and it fit perfectly! 10/10

S. P.

Went to About Tome to get a watch strap repaired. Friendly, efficient and prompt service. Really great selection of vintage watches. Will definitely go back for sales service etc Stephen Potter St Heliers

C. J.

A very warm and friendly team, I was going in to have my watch adjusted to my size and expected to pay however they worked on it completely free of charge. Appreciate the efficiency and professionalism.

A. F.

In recent months my wife and I have purchased a ladies Cartier, sold a ladies Rolex and now just had serviced a Jaeger-Le-Coultre,Atmos clock. Each transaction has been a great memorable experience. The is no doubting Rebecca, she is confident and MOST knowledgeable. The staff assisting all seem to work extremely well as a professional team .Any experience we have had at About Time has been first class. It's easy to recommend to all, that a visit to About Time, is truly well worth the visit. Thanking you, Cheers, Allan & Margaret

Y. U.

Great service and friendly staffs. Changed the Rolex Bracelet pin for free of service. I will definitely keep using this shop for any watch service.

M. W.

Bloody fantastic service from the promp reply to my email to actually getting my watch battery done and pressure tested in 24 hours. Would certainly recommend them to anybody needing their watch problems sorted.

S. B.

Thank you so much Rebecca and Marco! I have been researching for a while on the perfect "forever" watch for my 50th birthday next month. You made it such a great experience and I am very grateful. I totally recommend About Time for purchasing your dream watch.

C. T.

Chris was incredibly nice and helpful, super fast service and was kind enough to not charge me to fix the back of my watch! Will definitely be back next time I need a watch repaired, I know it'll be in good hands!

J. H.

Fitted my watch for me in 5 minutes with excellent service and quality. Would highly recommend if looking for a watch or a watch repair!

J. M.

Expecting a wait, went in looking for replacement straps for an Omega and Patek watch. Found both (!) at a very reasonable price, which were quickly installed. People were friendly and very knowledgable. Certainly would recommend.

A. h.

Hi There, I recently brought a watch from the about time store and found the experience both easy and professional. I would recommend this business to anyone who has an interest in time pieces. Best regards Alex

J. M.

Super friendly and professional team who repaired my watch strap whilst I waited. Easy parking and would totally recommend About Time

These guys are fantastic to deal with from start to finish, great communication and made my online purchase very easy I will definitely be doing business with them again..

S. A.

Really really happy with my new watch and the fabulous service received from everyone. Super attentive and responsive, backed with a great quality product. Thanks again :-)

F. C.

Visited about time to get an adjustment on my new Seiko, friendly staff great service and they did it for free. Will definitely return in future

C. W.

My two watches been serviced with them. Outstanding customer service with professional skills.

G. D.

After many years of prioritising nearly everything else in life over luxury watches, I decided to reward myself to celebrate achieving a deep remission from an illness (..about time I thought..). I couldn’t be happier with my purchase, the customer service experience was exemplary. Thank you About Time

J. H.

Great selection of vintage and pre-owned timepieces. Spoke to them in regards to consigning two watches. Rebecca and the team were extremely friendly and helpful. Great location and easy paid parking closeby.

D. C.

Great experience with Rebecca and Marco on a recent sale. From the initial appraisal through to the completed transaction they were professional and easy to deal with. I highly recommend them and hope to deal with them again in the future.