Reviews of Animates Vetcare Glen Innes. (Shop) in Auckland (Auckland).

Animates Vetcare Glen Innes

289 Reviews

122 Comments

Shop

Pet store

Cattery

Veterinarian

154 Apirana Avenue, Glen Innes, Auckland 1072, New Zealand

Description

Information of Animates Vetcare Glen Innes, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates Vetcare Glen Innes

Popular times

Monday

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Reviews of Animates Vetcare Glen Innes

S. A.

An amazing experience. The customer service is just fantastic. We had a product that did not fit to our dog. They have been so understanding so professional and finding the right product for our dog. The girl who served us was the best I came across recently. She had so much patience and knowledge. We will definitely going to come back.

E. M.

Lovely experience, friendly helpful staff, bought our comet goldfish, whilst they made sure you knew what to do and how to go about making it safe for the fish without being condescending and rude (unlike the place across the road). Very happy!

J. B.

Great store, all the staff there are friendly and help you out in any way they can, I always bring my dog in and he loves the attn he gets from everyone there, definite great place for all your pet needs

D. B.

Great team. Super helpful.

C. O.

The Scottish lady was fantastic she went above and beyond for me! I really appreciate all your help 🙌

A. K.

We come here for my two cats. This Animates branch has a great selection of pet products such as food, toy, accessaries etc. There is a vet clinic and dog wash station on site. The staff are knowledgeable and super helpful.

R. B.

Mckay & Tobias (apologies if spelling is incorrect) were both extremely helpful when I was choosing things for my new fish tank. Knowledge & friendly which was greatly appreciated 😊

K.

Always an easy park right outside. Staff are lovely. Items I need (for cats) are always in stock.

Y. N.

Totally love it. As you can see our furbaby Layla 🐕🐶 also loves going their for a shower. Friendly staff and plenty of parking.

G. F.

We are so disappointed with this cut! He apparently was matted and we were warned that it would be short but he has been shaven! We had to take him to the vet as he was beside himself with itching and he just looks terrible! The op photo does not show his legs off, they are so skinny ( like bean stalks). We would never go back there !

C.

The Scottish lady was fantastic she went above and beyond for me! I really appreciate all your help 🙌

J.

My hound Ziggy has been groomed at Animates GI for a long time now, the team always do an amazing job and I would highly recommend

S.

Pretty good, but as always, pricey. Like the food selection for the carnivores.

R. Y.

Jen grooms our Mini Schnauzer and is fantastic. Millie looks great and smells great.... that is until she gets home and digs a hole and rolls in it lol. The staff are always friendly and more than happy to help. It's our go to place for our menagerie of pets including our blind cat, Guinea Pig, turtles and fish. Definitely recommend.

D.

Great team. Super helpful.

G. F.

Great staff! They're always willing to help and let you know about discounts. This morning the lady directed me to check my email as they was a promotional email with a $10 voucher. Great to have a company that wants to actually give you the discounts.

I. G.

Igor is amazing! I brought my dog in today for a groom. Igor was super friendly and professional! My dog looked super cute after a much needed groom! Highly recommended!! Will take her back to him again very soon.

M. J.

Nice friendly staff once you get to the counter with chosen product. But my big BUT is, why wait for the customer to come to you. Go and see if they need help in finding something as I did. Frustrating to have to go and find the help.

R. K.

Igor the groomer at Glen Innes is amazing! super friendly and helpful, the puppers also love him ;) Which is always a bonus. Full of knowledge, highly recommend !! :)

R. A.

They are the best! Called to seek advice about our kitten drooling and loss of apetite, and esp. On a tight budget! Had tonhold back tears. Customer service on point. Provided solutions for financial assistance as well remedy for our kitten. Grateful - Kitty has recovered well.

L. R.

It's a bit further for me to get to but has two dog baths (with hair/fur dryers) so I can almost always get my dog straight into a bath. Staff are always very kind, friendly and helpful. Not one of the very big Animates but still a good range of products. Off-road parking just for Animates too.

N. R.

Best vet visit I've had in years... excellent caring professional staff... I did not feel rushed... felt they cared for my old dog but understood that I've got to be sensible with my $$$ and sadly can't write a blank check (I have young kids to care for/bills to pay...) so looking to get the best treatment/care I can afford...I

s. a.

Welcoming friendly & helpful, great staff thankyou

N. J.

Love this place. Buy my dogs food and treats here as well as give her a bath in their wash bay. Dog not so keen on that wash part 🤭

A. L.

Thanks for all the info on fish tank set up and proper care, we really appreciated it! You guys really took your time helping us and we will be better fish owners for it. Great range of products available too

A. H.

Took or puppy here for puppy place school, staff a great and provided everything needed. Our puppy was rather shy to start with even being the biggest but by the end finally got out into it and started playing with the others. Big heads up to the nurse she really did put 101% effort in.

T. M.

Staff were really helpful!

M.

Knowledgeable, friendly and helpful staff who understand people who love their pets. Always well stocked with plenty of choice.

N. H.

Always have a good experience at Animates & Vetcare. Staff are knowledgeable and friendly.

C. P.

Vetcare at Animates is amazing. We have a tricky dog with the long term anxiety issues & Dr.Jennifer & the team managed him so well with lots of care & love. Cannot recommend more

S. H.

I always come to this store for all my pet supplies because it's close to my house. The staff members are always friendly and ready to help! Highly recommended!

M. C.

Easy access and plenty of parking outside front of store. Good product range.

J. P.

The team at animates GI have been awesome as we got started with a pet turtle. Definitely my go to for pet products and advice. Test our aquarium water for free and replaced a faulty product without any hassle.

N. J.

Great customer service. Good easy layout. Got what I needed bought it and out.staff are knowledgeable. Good work guys.

R. S.

Friendly and helpful staff. Do it yourself dog was is perfect for larger dogs. Avoids mess at home. Quick and easy at Animates with shampoo, conditioner, blow dry just a turn of a knob.

H. F. M.

Friendly and enthusiastic groomer, Jen always do a great job with my puppy, my boy was happy and comfortable when I picked him up

B. M.

EDIT: after hearing about what happened, the Clinical Director of Vetcare (Kylie Lawson) promptly called me to apologise for the service despite being at baby shower. She explained to me what they were doing to ensure others don't have the same experience AND offered to pay at least part of the vet bill! Because of the prompt response I'm changing my rating from one star to three. I had to take my cat to the vet yesterday because a couple of abscesses, which we didn't see earlier, burst open. When I got home this afternoon she was crouched on the bed and was in so much pain that she wouldn't move or even let me even touch her. Naturally, I rushed her off to the closest vet I could think of - Animates Glen Innes. I waited in line, as patiently as one can with an injured cat, only to be abruptly told that they "don't take walk-ins." The staff member proceeded to complain that they were "already running ten minutes late for a musical," and that we try somewhere else. Nismo normally goes to Animates Botany Vets, so I called and asked if they would take her and they also declined, saying the same thing.

P. W.

Very friendly, helpful staff. Fantastic selection of foods, tots and accessories. Also a great place to come wash your dog.

B.

Helpful and friendly staff. Lots of products to choose from. The shop is easy to get in and out of from the main road and there's parking.

K. S.

Very helpful staff.

A. P.

Excellent and fast service 👏

D. L.

Awesome staff, awesome shop, just a bit hard to find but I like that they have 2 dog washing units!

N. T.

Great service. Friendly and helpful people

A. C.

Was getting a cat desex Ed at the vets there. Staff were friendly, great communication to organise pick up and drop off that worked to my avaliable times.

C. M.

Nice and friendly staff. Clean. Easy to use DIY dog washes.

M. K.

The staff are great and an excellent environment to take my dog for a bath. Highly recommend

D. H.

This is my local pet store. Knowledgeable staff and very helpful. Pretty hard to fault.

C. N.

Great pet store, with great helpful staff...

K. B.

Great grooming and overall pet store. Wide variety of products and good service.

L. C.

I only use the DIY dog wash love it

J. P.

Great pet shop always feel welcome and pets are always looked after.

R. F.

Great facilities for washing your dog/s. Friendly, helpful staff.

R. S.

Amazing people and the store is great

A. S.

I love the grooming here, quick and efficient and knows exactly how you want to style your dog.

M. D. T.

My dog love his groomer - Jen @ Animates

H.

Great knowledgeable staff and Awesome caring Vet. Highly recommended.

S. K.

The staff are always helpful and friendly can't do enough for you

M.

Very friendly and helpful staff!! 10/10 would reccomend!!!

A. R.

They let you cuddle animals if you ask nicely.. and that's awesome 😂

j.

Friendly staff, love the doggy wash

n. g.

Great service and friendly staff

R. M.

Not my regular pet store

I. B.

Very good we washing our dog we join this shop

J. J. L. L.

VERY FRIENDLY CARING HELPFUL INFORMATION WAS GIVEN IN REGARDS TO CARING FOR PETS GREAT CUSTOMER SERVICE THANKYOU😊

J.

They have everything you need for your pet. Just that they don't sell pets anymore

D. E.

Great service. Friendly staff!

K. P.

Great young staff here, knowledgeable and helpful.

M. R.

Kobi loves going there.

J. C.

Great staff, friendly and knowledgeable

M.

No pets but plenty of supplies

S.

Amazing staff ❤️

A.

Staff are really helpful and knowledgeable

C. &. C. A.

Wonderful caring staff

N.

The staff are really helpful and friendly

M. J.

Very friendly and helpful staff!! 10/10 would reccomend!!!

A. A.

Staff are really helpful and knowledgeable

j. t.

Friendly staff, love the doggy wash

H. D.

Great knowledgeable staff and Awesome caring Vet. Highly recommended.

S. C.

Amazing staff ❤️

N. W.

The staff are really helpful and friendly

M. C.

No pets but plenty of supplies

I. J.

Nice staff dogs welcome inside

C. T.

Great cattery as well as pet store

J.

They have everything you need for your pet. Just that they don't sell pets anymore

A. C.

Helpful friendly staff

S. C.

Friendly and helpful

Z. P.

Lovely staff and all very helpful

J. D.

The staff know their stuff.

J. C.

Linette of Animates was very helpful.

P. W.

Very good grooming dept.

K. V.

Great groomers

r.

Huge range, great prices.

D. V.

Love my puppies cut

G. W.

Wonderful friendly staff

S.

Staff know what theyre talking about

J. D.

Amazing staff and service

C. A. P.

Great service!

J. S.

Friendly helpful staff

D. P.

I like going there

M. K.

Great store

J. D.

Good variety

A. R.

Expensive

H. A.

Great

A. A. (. A.

Very friendly

P. C.

Very caring

A. F.

Good service

A. S.

Friendly staff

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