Reviews of Animates Silverdale. (Shop) in Auckland (Auckland).

Animates Silverdale

738 Reviews

263 Comments

Shop

Pet store

Corner Twin Coast Discovery Highway &, East Coast Road, Silverdale 0932, New Zealand

Description

Information of Animates Silverdale, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates Silverdale

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Animates Silverdale

L. H.

Superb help for new dog owners, we can't wait to bring arkos in to meet the team and choose her next round of toys herself. Highly recommend, thanks team!

M. M.

Helpful friendly staff. Good range of product. Competitive pricing.

M. S.

Great in and out service. Dog wash had everything we needed from shampoo to flea treatment and even conditioner and blow dry. They also provided large aprons to keep us dry too!

K. N.

Friendly staff, always. Son loves to come here to see the fishes while we pick something up. Wound up getting some fishes!

D. H.

Callum at Animates Silverdale was absolutely amazing and went above and beyond to provide exemplary customer service 🤩. Will be shopping there regularly now thanks to him!

A. B.

Used the dog wash and pleasantly surprised by their sanitising it first and stuff. Felt very safe and was nice to not have lots of dog hair everywhere.

V. M. M.

Animates store and Animates vetinary practice. Both superb. Great compassion from the practice, and knowledgeable and helpful Staffan the store.

W. F.

Outstanding customer service, great range of product and prices.

C. F.

had a great young man Bryan help me, great service! Funky hair but guess thats what the kids do these days ha !

r. r.

awesome as usual...took big dog to their dog wash. so cool. staff are always so amazing and friendly. That dog wash bay is the best thing for a BIG dog... she is so clean. Thank u Animates.

D. C.

Wonderful here, great experience every time. Everyone is is so helpful & friendly. I love it!

M. M.

I went there for specific items and found them difficult to find. The labelling of the sections of the store was incorrect. For instance in the bird section were dog items and the bird food was at the back next to the dog beds.

A. Y.

Service from all the team there was outstanding..they really looked after me and knew exactly what our new dog needed. Absolutely brilliant!! Thank you 🤩👍

K. P.

Great Staff know our dog by name. Always a happy place too visit. Great customer service.it still the same

R. C.

Animates Vets were outstanding over dealing with my Keeshonds sore foot. Very professional and so kind 👍

C. H.

Honestly the most amazing service with the team they were amazing helpful with my click and collect order abd adding items I needed. Always happy helpful faces in store as well.

M. L.

Good friendly people but sold me the wrong thing because the lady didnt know the product well enough.

D. D.

Staff are always so lovely and helpful!

W. W.

We’ve been there several times and have received good customer service. Today Nikki helped us with getting a Halti and she went above and beyond to help us fit and get it working. Keep up the outstanding customer service.

T. N.

Always have had great knowledgeable staff look after my needs. Store is set out well. I love that I can bring my pup with me into the store. Nothing seems to be too much trouble. They also have regular good specials. I’m a happy repeat customer and can highly recommend our Silverdale store.

P.

Very large selection of product, very expensive.

B. H.

Good price points on wide range of products. Great for cats / dogs / birds - fish stocks poor. Fish supplies and equipment, good. Dog grooming service. Dogs love it. Can be rowdy though if your fur baby is a bit timid !

A. S.

I have been to many branches but here the staffs are very helpful and friendly. The DIY dog wash is very clean and are always readily available. Staffs at the counter is very welcoming. There is a lot of parking at the front and is in a busy area.

D. P.

Visited for the first time with my wife. We were served by an amazing young man from South Africa who was very knowledgeable and helpful. Great customer service without feeling pressured. Highly recommended.

B.

Very helpful and friendly staff

C. H.

The fish stock was quite disappointing, half the tanks are empty. Not sure why. Staff are great and the aquariums used to be much better

G. T.

I'm looking after my son's British bulldog who has flown in from Oz before them. Busta has never met me before so things must be very confusing for him. I purchased his usual dog biscuits from Animates but he is very disinterested in them. I went back to Animates to see if they had any suggestions and the lady was very, very helpful and got things sorted for me with a gravy to add to the biscuits. They know their business!

C. C.

While it might be more expensive than some other places I frequent, it’s also more accessible (timings and location) so when I do shop there I appreciate the great service I receive from the lovely staff.

M. W.

Good range of all round product for dogs. Service was good too. The young fella behind the counter offered to carry my dog feed pack to my car.

J. L.

Very polite, very helpful, awesome when you take your pet into the shop. Would highly recommend to others ☆☆☆☆☆

R.

Great dog washing facilities

V. P.

A bit pricie. But offers everything a pet needs

F. S.

Friendly staff, plenty of parking, lots of product. Spacious shop, with plenty to look at. Some great sale items the day I was in. Some items are pricey and can purchased at other shops. Great way to spend time with young children looking at the animals in store

C. “. N.

We took Teddy to have a nice bath at Animates Red Beach today. I was house sitting for a friend and little Teddy was a joy to look after 🥰🐕🤗❤ Animates offer a great bathing area to bath your pets!

W.

Always a great place to visit

L. R.

Lovely service. Thank you

T. C.

Decent shop with a some species of tropical fish however the prices were no where near as good as hollywood fishfarm if you are looking for value for money and the best customer service in the world Hollywood Fish Farm is the place to go they have all the varieties of tropical fish you could ever want and are willing to take time to consider with you if your tank will be a friendly space for the new fish to encompass.

M. I.

Very friendly knowledgeable staff. They were also very helpful and informative. Good range of stock at good prices.

J.

They have great service and products, I really like their advice, and they have the vets & trainers next door which really adds to the support that you get.

M. A.

Order online and then pick up the next day. Friendly staff. Not the cheapest, but good products.

T. F.

Had such a good experience here, the staff are all so lovely and informative. 10/10 would recommend!

T. e.

From the brief time I spent there I noticed that the staff are enthusiastic to help and even picked up from causal conversation that the type of fish I wanted to buy was incorrect for my tank. Will definitely be returning.

M. W.

Great service. Looking for new dog harness and received very good information and options. Dog tried on the harness and good to go!

J. M.

Friendly helpful service. Good range of pet food and accessories.

N. J.

Great location, big centre which is lovely - good DIY doggy wash area, awesome idea! Big selection of everything animal-related. Great aviary which is closed off to stop the noise. Some kittens but disappointingly no puppies!

G. D.

Great. Very professional and efficient in these Covid level 3 times.

K.

Great place for animal supplies. Helpful staff. Fish tanks are quite filthy and grotty. Pity that they don't sell pets anymore

M. H.

Silverdale Animates has been looking after our ageing cat for a number of years. We are very happy with the service and care provided. Totally recommend Silverdale Animates.

V. S.

Took my cat in when he popped some stitches in his side. The staff were really lovely and took great care of him. Fantastic!!

B. M.

We purchase all our pet food from Animates. Staff have good knowledge of what's required for your animals.

b. r.

Friendly service. $99 all year unlimited wash for your dogs deal is the best.

P. A.

Excellent customer service and one of the very best Pet Stores I have been into here in New Zealand. The prices are somewhat higher for some items..... but if your personal time and convenience is more important than price...then Animates is one store worth considering.

G. B.

Best Italian Restaurant in Auckland. Yummy food , Great staff , cannot fault anything

A. V.

I can’t rate Silverdale vets high enough. They are kind, considerate, and thoughtful. Always providing exceptional service to our dogs. After having to put one of our fur babies down recently they sent a card with kind words just another example of the extra mile they go..

C. C.

Amazing service. The staff are all super helpful and knowledgeable. They are also very invested in their customers, remembering their names, their pets, how they are doing etc. Couldn't recommend it enough

C. M.

Always super helpful, store well organized and well stocked

J. K.

Friendly knowledgeable staff, easy to strike up a conversation with them, you can tell they're passionate

D. d. l. H.

Awesome store... So much choice! Spent a whole lot more than I intended but my dogs and cat (Psycho Kitty, she's CRAZY, man) back in Botswana will love me for it...

N. E.

Mainly stop in for the DIY dog wash as it's convenient. Though not quite so good after they stopped supplying towels. Retail items tend to be pricey unless on sale, but they do tend to have most things.

S. M.

Wonderful to have a place locally that is open long hours on a Sunday - great for emergencies. Prices are not the cheapest, but care is good.

C. S.

This shop is just a very nice place to visit. Everyone is smiling and you can feel they love their animals ( cats birds rabbits fish Guinea pigs mice) I bought some cat toys and now I will quickly go home and play with my tiny dancer(cat's name)

T.

Good range for pets in coast.

S.

Nice big store, heaps of stock, easy to find what you need, our dogs just loves visiting the store, the staff know there stuff and are allways happy to help and give advice, always treat our dogs like there own and gives them more treats and hugs than they needs. Plus it's in a very hand location and we never find it hard to get a park,

L. A.

Ease of access which is surprising where it is located and proximity to the motorway great service facilities were great for doing 2 dogs 1 big and one medium

J.

Awesome. Maureen looked after us so well. Taking time to make sure we knew what to do and educating my son too.

H. B.

Great for pop ins to see the pets. Also great staff and a load of animal products. Not hard to find what you need! I come here to get my dog prezzies!

B. B.

If it woofs or meow's it's going to cost. This place is no exception. 'There are better more friendly pet shops to find.

J. M.

Claudia served me who was friendly, professional and passionate about her job and animals. Excellent customer service and ethics. Highly recommend!

B.

Frienfly helpful staff

j. v.

Good as. Very friendly and good range. Reasonably pricey, but worth visiting.

K.

Helpful and so much to choose from

C. G.

Well located, very good selection and helpful staff

r. g.

Great store and great selection. Excellent staff

C. A.

Great advise, super helpful and friendly staff. Delt with Jo. She was amazing

J. B.

Friendly helpful staff. My (rescue) dog is frightened of water and staff assisted her (and me) to give her a bath and help her relax.

H. R.

Always helpful and friendly service. Store well stocked and great price offers available.

k. n.

Excellent service and staff Takes time to update the product

K. L.

Friendly helpful staff a pleasure to go to. The shop is roomy and clean and the staff are really knowledgeable.

G. M.

Great service, got good advice when selecting a setup for a fish tank.

M. D.

Super friendly staff and prices are not as bad as some pet stores

w.

Always an issue with pet supply costs. Having said that the staff are brilliant

L.

Always caring & friendly service

L. M.

Very disappointed that advert on TV says $ deals... This is not the reality at all , when speaking to a staff member I was told $ off certain items... Very miss leading advertising..

M. L.

Great helpful staff and good variety of products

M. L. s.

Awesome service!!! Friendly and helpful staff. Will definitely see me again

B. J.

Tidy and well spaced out store. Has a good selection of quality products so is on the pricey side.

H. S.

Very helpful staff friendly and have lots of information and products

M. D.

Friendly helpful staff. Good range of pet food and products. Vet adjacent. Dog-wash facility on premises.

C. (.

Friendly staff and have great knowledge for pets care

J. B.

Great help from staff, prices a little high but very limited for choice in area so accept what it is.

S. K.

The most helpful girl working at this store I was so impressed she told me how good a product I purchased was and she was 100% correct

V. L.

Nice place to come with kids just to watch animals, like in a zoo. They also sell pets, all the stuff for pets, medicines. There is a $10 dog wash inside.

N. R.

Great Range of products and knowledgeable staff. Plenty of parking also.

C. N.

Nice big pet store, 2 dog wash baths (bring your own towel)... just not cheap.

R. V. W.

Very helpful staff and a good range of products

R. C.

Very helpful staff in getting all the stuff we need for our new puppy

T. B.

Efficient, generally a good range of products. Friendly staff

R.

Always so helpful with any questions, great store with lovely staff.

S. M.

Always lovely team who welcone u as uwalk in

J. P.

Huge range of all foods and toys, good helpful staff

R. T.

Great staff, very knowledgeable, prices are way too high though.

S. M.

Service fantastic. The staff know their animals. Just expensive.

M. T.

Great staff but quite often out of stock for must haves such as flea treatments

R. H.

Great range of products. Friendly, helpful staff

D.

Great range. Knowledgeable staff and a veterinarian on site. Reasonable prices too.

L.

They have a good range of cat food and have a special on.

L. A.

New promotion, I purchased 12mth unlimited dog wash @ $99. Well worth the savings

P. P.

My favorite pet shop. Friendly and knowledgeable staff

T. E.

Great place, helpful knowledgeable staff, clean and set out well.

l. p.

Nice friendly staff.. a lot of stock for all pets, but I feel they are over priced..

R. F.

Great friendly staff!! Sunday dog washes are always fun!!

R. W.

Staff are friendly and really knowledgeable. Love brining the kids or just dropping in for pet stuff.

B. C.

Used the DIY dog wash, and received some amazing customer service

G. R.

I only like the location, the shop itself is far to expensive. And service is not that great.

K. R.

This place is like a shoe store...flaming awesome and by the time im finished...expensive lolol

C. N.

Awesome pet shop... and a good free place to take young kids to on a wet weekend day for an activity

S.

Expensive but good staff and service

M.

Very friendly staff and a good range at a decent price

M. N.

Friendly staff and knowledgeable. Wheelchair accessible too. Highly recommended.

J.

Brillait service and a very good selection of pet services and products

E. C.

Great effortless place to wash your dogs.

J. B.

A great place where you find all sorts of handy bits and pieces at a great price

J. C.

Very helpful staff. Helped me with worm and flea products for tiny kittens

M.

Extensive range for your pet. Helpful staff

M. P.

Good multi buy prices in sales on some food items for chickens and hay etc.

K. B.

Friendly staff, great selection of fishies and all that ho with them

S. S.

Friendly staff, wide range, animals appear well looked after.

S. W.

Limited tropical fish to purchase. Good selection of cat and dog items & food

S. L.

Staff are always helpful and give really good advice

L.

Fabulous staff

s. s.

Big selection, good service

T. S.

Great shop. Friendly helpful team

J.

Great as usual

B. d. S.

Great dogwash. Everything you need for your pet. A bit expensive though

D.

Customer support is fantastic, love this store

J.

Friendly helpful staff and a great range of goods.

V.

Awesome 10/10

M.

Very helpful staff always smiling

S. E.

A nice atmosphere and friendly staff. Some of the prices are too expensive.

p. w.

Very friendly staff. Brilliant dog washing facilities

D.

Very friendly and knowledgeable staff

J. R.

Ok ..big store... no staff...waited ages @ counter.

E.

Always friendly and great service.

N. W.

It's expensive. You can buy the same products way cheaper elsewhere.

F.

Friendly people, great self dog wash.

D. J.

Love the animals. Nice place. Good service

G. T.

Great job on bella nails clipped all happy now

J.

Huge places with various animals and lovely helpful staff

M.

Love this place. Super friendly team

A. “. W.

Always great customer service at Animates. The number 1 stop for my pet needs.

L. B.

Staff were so helpful, friendly & knowledgeable

P.

Good place but terrible parking

S. B.

Always helpful cheerful staff who love giving doggos treats

S.

Friendly and attentive staff

N. W.

Staff were very rude but the toys are amazing for pets

G. S.

A great pet shop. Staff are always friendly.

K.

Because they are good with our dog 🐕

B.

Good selection but the prices are way to high.

L.

Great service and selection of products

B.

Great place no longer sells pets

H.

Always willing to help.

J.

Great store to get your best furry friends supplies

T. D.

Great service, plenty of choice

J.

Good variety, quite pricey though.

T.

Very helpful staff.

C.

Wish they had more adoption animals, mostly birds at this store.

A.

Great pet store, awesome staff and service

M.

Awesone staff. grt place

S. H.

Awesome service and knowledge. Great help thanks ☺

P.

All Staff are very knowledgeable in their particular subjects

r.

Service not good but product range good

B. C.

Had no puppies or kitties in but great shop

M. M.

Great place to take your dog for a bath.

l. l.

Great shop. Friendly staff

F. M.

Great service and products

K.

Awesome staff, everything you need

r. b.

Always helpful and knowledgeable.

C. d. B.

Staff were very friendly and patient with my animal obsessed children.

C.

Better if they had more than fish

I.

Everything a pet owner requires, The kids love a visit here.

K. T.

The staff are friendly but not enough to get fast service

D.

Always friendly and helpful.

A.

Excellent service

I.

Good of selection of animals, and good selection of animal products. Also a animates vets close by

K.

They were very helpful.

A.

Loaded with everything needed to pamper your beloved pets.

R.

Great pet store!

G. B.

Good Animates location. Clean store and friendly staff.

L.

Good place for all my pet needs.

L.

Really helpful staff at the Silverdale store.

K.

Great place to shop

G.

Excellent service

J. H.

They always price match or better

M.

Helpful staff

S.

Very helpful and knowledgeable staff

S. G.

great selections excellent staff

G.

Best customer service

a.

Highly recommend.

M.

Friendly staff. Very helpful.

r.

Great service and great advice

N. A.

didn't have guinea pig food.

L.

W

C. C.

Huge variety, lovely staff.

I.

Great service, cheaper than Auckland.

A.

Great service with a smile 👍

R.

The staff are always welcoming and lovely

B. I.

Love the staff good specials

T.

Helpful knowledgable staff

T.

Very friendly helpful staff

T.

nice friendly people

S.

Good facilities for washing your dog

V.

Staff are very helpful and friendly

M.

Always get friendly service

J.

Good Service 👍

F.

Good place to take the Grandkids.

H. S.

Nice and friendly service.

T.

Lovely friendly animal loving staff

A.

Leia's favorite place ... Hahaha

R.

Great place, friendly staff

D.

Very help and friendly staff.

J.

Great staff great products

D.

Always great service!

S.

Experience but nicely layout

K.

Love of animals is a plus factor in this plave

A.

Great bunch of staff

M. C.

Huge display but probably understaffed

w. p.

Great service

s.

Favourite pet supply shop.

R. B.

Good product range

I.

Same as others. Friendly staff

M.

Loved the dog wash

2. T. L.

Great service!

J.

Buy all our food here

L.

My dogs love it

K.

Good parking

T.

Great service!!!

J.

Nice place to visit

c. m.

Lovely staff

A. G.

Excellent service

N.

great service

E.

Friendly staff.

R.

Easy in and out

K.

Awesome staff

G.

Dog friendly store.

F. G.

needs more doggos

B.

Excellent

C.

Great Staff

N.

Happy

D.

Helpful staff.

S.

Friendly as always

J.

Outstanding

S.

Expensive

S.

Friendly staff

S. M.

Friendly staff

D.

Great 20% off dog food.

A.

S.

V.

J.

H.

T.

L.

L.

Contact

Photos