Reviews of Briscoes Botany Downs. (Shop) in Auckland (Auckland).

Briscoes Botany Downs

897 Reviews

306 Comments

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Home goods store

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Window treatment store

588 Chapel Road, Botany Downs, Auckland 2016, New Zealand

Description

Information of Briscoes Botany Downs, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Briscoes Botany Downs

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Briscoes Botany Downs

J. C.

I made a collect and click order but was given a faulty product, wasted a lot of time waiting for staff looking for another item but got nothing, and then have to waited for another while for getting the refund. Briscoes’s staffs do not check the conditions of the items before handing to customers.

J. M.

Massive store with a lot of selection and great deals during the sales event. Only down side is the long queues during peak shopping hours but for some that's an imsentive to shop. Overall 5 star experience and prices.

G. G.

The best one I've been to. I had a faulty part to a product, it was boxing day so extremely busy! I was helped very fast with no problem at all

S. M.

Customer service was superb went to buy glass container there was no barcode or price Tag..Manager Janna was very helpful in dealing tricky situation to find the barcode as Briscoes got thousands glass container in stock plus there was long queue behind me thank you

p. w.

This is one of the bigger Briscoes in Auckland and one of the better stocked ones as well - there is literally everything for your home being sold in here. Obviously, it's coming up to summer so there is a massive discounts today for BBQ sets and fans. They also sell furniture as well as evidenced by some tables, chairs, cabinets, and outdoor furniture (I'm assuming to go with your barbecue sessions). One pro tip about going to Briscoes - it is well known that Briscoes has many many many sales throughout the year - and it is NEVER a good idea to get something at full price. A good time to plan for sales is to wait for any major bank holiday where Briscoes would advertise nonstop for their "biggest sale ever" on TV, in flyers, and they tend to hit your emails quite aggressively whenever there is a sale weekend. Depending on opening times, it is usually better to turn up first thing in the morning (usually around 9ish) and then get your shopping in before the mad crowds turn up after brunch at 10. I tend to like going around their crockery and cups section - it is quite well coordinated and tend to make pretty awesome Instagram pictures. Also, they have enough knives to make a knife enthusiast like me start wanting to buy everything.

C.

There's lots of good stuff here and and the prices are good when you get stuff on sale.

P. A.

Good staffing levels, found the set of cheese knives so visit successful. Good discount on quality goods.

e. c.

Only shop here when they have specials. Went there to refill my sodastream bottle and they did not have stock.

B. S.

Good customer service as all staff were very well trained .....good on you Briscose

S. Y.

A good discount store with sales every week. Visited today, stock levels in home furnishings were very limited. We were able to find what we were looking for but they didn't have enough in stock. Eventually brought the curtains on line.

K. A.

We've just had the best experience at this store. We had a faulty air fryer and took it back to see what options we had. The team in-store (we dealt with Lily and one other whose name I can't remember) went above and beyond to ensure we got a replacement item, calling other stores and eventually sorting with their online team. Such great customer service driving loyalty.

M. S.

Great deals at times. Not all the deals or items though; but some items are great valie for money indeed

A. R.

As good as any Briscoes store, lots of room to shop and easy parking. Couldn’t find the Briscoes lady 😊

K. L. P.

Caring supervisor listen to our faulty product & arrange refund with ease. Thank you Jade

T. S.

Massive and great selection of household stuff some expensive ones, just wait for sale day....which is almost every week.😉

S. S.

Tanya was extremely helpful and assisted me with a tefal product today. Her customer service was impeccable. Briscoes is lucky to have such a wonderful staff member ! Thank you so much!

J. S.

I enjoyed shopping because everything that I need to buy were available

g. j.

Undergoing renovations inside the store at the moment so not all stock accessible.

J. R. V.

Bought a ton of stuff from here. The customer service was fab👌👌First time with them. Thank you thank you

F. A.

Best price, very happy with my purchase!

C. T.

Staff were quick but not super friendly.

t. w.

Just like most Briscoes, plenty of discounts, not very busy at 9 to 930

R. A.

Organised Store near AT transport station. Cooperative staff.

J.

Highly recommend Briscoes Botany the manager Tania was really awesome -Top notch customer service. Today I took my vaccum into the store to have it replaced under warranty to find that only the filter needed to be replaced and that the vaccum was actually fine. Cost me $10 to replace the filter and the vaccum is good as the first day I bought it. The eletrolux bagless vaccum which is on special for $149.99 at the moment is very good. Thank you for your help today im very happy with the customer service 😀

M. S.

Products with very good quality and good variendade, average price

L.

Great selection of kitchen appliances.

K. S.

Quick click and collect service and amazing staff.

E. B.

Well set out and great bargains as always

J. M.

Busy shopping experience. We went there late in the afternoon, and the shelves and shop were a bit of a mess, seeing as the staff were too busy at the tills. Having said that, they do have a good supply of differing stock, so you bound to find what you looking for. Tip!! Go during their "Big sales" where they give up to 60% discounts. Otherwise their prices are pretty steep.

K. P.

Helpful staff but difficult to get down many of the isles I needed owing to large boxes restricting access. Got fed up and left store

1.

Hard to find things and quite disinterested staff. I visited there twice over a month with similar results. On the plus side, service at the Checkouts was pretty good and passably quick. Prices are typical for Briscoes: mostly too expensive but generally better quality than The Warehouse or Kmart. Sometimes they have OK specials

J. M.

The store needs a revamp. It feels messy inside. To many false specials which should be the normal price as they are now way to expensive

S. S.

Great staff. Great service.

C. a. L. O.

Always great shopping here

M. B.

I enjoy going to the Briscoes, they have a great range of goods. Also, there is lots of parking and tons of other stores in the area so you can get all your shopping done.

S. I.

Excellent to deal with the team at Briscoes. Even at their very busy time the provided service with a smile. I used their online booking and click pickup service and boy oh boy these guys made it smooth for me the ladies at the loading zone area at the rear or the store could lift heavy product which I found it amazing. Thanks team 😊😊😊

M. S.

These large NZ warehouse stores lack style, variety and any distinction. This is a perfectly average example of a large homeware store, selling average quality goods, not particularly well laid out or well maintained, but not awful either. Indifferent warehouse style service.

A. K.

Staff are very helpful. Today a staff member suggested I can order a product online when it's no longer on the shelf. And at the same special price. Plus $5 delivery to my home.

M. T.

I have been shopping here for years, there is plenty of variety, pretty much everything you need under one roof. And the sales are awesome!

c. w.

Always consistent prices and selection, staff nice and friendly

J. A.

Friendly service and many products were on duscont today

R. L.

Great sales, didn't find what I was looking for so will go online

S. E.

Probably the best shop for homeware. Prices are reasonable and the quality of the products is very good. The staff at the botany store are so friendly and make you feel welcomed.

m. m.

travelled from mangere as manukau did not have sale heater, 30cm size pan not there, asked at counter and it was in the back, they got it and I gratefully purchased, thank u checkout service

G. S.

Should not have to wait for 10 minutes for the 0800 number to be answered. I only wanted the Botany number which I eventually found but it should be on the front page under opening hours not buried on the link saying more about Botany.It took another 5 minutes for the Botany number to be answered when transferred to the shop floor. However I eventually got very good service. The item I wanted was out of stock but they rang me back within 5 minutes to tell me and then found the item in two other stores and said I could order it online.

N. L.

Nice service professional attitude

J. R.

Organised big setup of household appliance electronics and phones towels bedsheets quilts, coffee nespresso machines vacuums all are available at reasonable price. Best time for shopping is during public holiday to get the bargain deals

J. S.

Helpful staff and seems to have alot of stock at this branch to choose from 👍

R.

Had a kook at sauce pan sets, picked one up not realising they were all tired together and nearly lost the lot onto the floor

a. m.

It's ok, unless there is a sale on which seems always it's very expensive. Only shop there when they advertise sales otherwise speak to your bank manager or take out a loan. Staff are efficient but not really friendly .

t. H.

Couldn't believe the discount on the set of pots we bought. Customer service was superb.

A. W.

Have to wait for their discount, 60% off will be a fair price. If less than 60%, you will be paying too much.

C. T.

Went today got 40% off clocks so got this beautiful clock

I. L.

Great store lots of product well displayed

V.

Lovely store.

D. J.

Great range of products here. Kitchen, bedding, glassware etc. Even better when the sales are on. Well worth a look.

a. f.

Staff were extremely nice and went out of their way when something was labelled incorrect. Still gave it to us at the discounted price. Only difference was the color. Logic prevailed.

D. B.

A trip to Briscoes is always fun. Most of their stuff is on sale pretty much all year round. Sometimes you'll find great bargains other-times great window shopping.

J. L.

Keep coming back as just such a good range and always find a well priced item in the area I am looking

D. D.

Got a great deal as usual, bought 3 sets of sheets for $117, saved $393

J.

Another great sale

J. W. (.

Good service, a lot of things missing though and some prices not displayed.

T. H.

One of my favourite stores but there is never a staff member to help when you are looking for something so we find it a frustrating experience. Now I buy mostly online.

L. M.

I picked up 2 x double ribbed hot water bottles today, nice1.

K. L.

I find them not the cheapest of this type of stores,and do not use them as much as some others

S. C.

Love this place, but can only go when they have a sale on, to expensive otherwise.

I. W.

They have lots of household goods, always spoilt for choice, a little on the expensive side, wait for one of their many sales ;)

G. K.

Always great very helpful staff good prices

B. B.

Always can find a good deal if you wait & observe their offers. Discounts given every week... Just wait for the minimum 35% off week.

J. B.

Great when they have one of there big sales, store can get a little messy (not fault of the staff just lazy messy customers)

Z. M.

Mobility parking is in very close proximity as is public bus transport. Is located on the Te Irirangi Drive side of Botany Town Centre and though a busy centre exercise a bit of patience you'll find a carpark. Briscoes floor staff were helpful although their counter staff could use help. I'm on crutches at the moment & had to wait a very long time with only 2 staff manning the counter. We're 1 person away from being served, the que behind is long & finally they put another person on. Not good enough Briscoes, people have bad hips, bad backs, scratchy kids, the elderly, should not be waiting longer than 10mins.

W. D.

There are not enough people in the check out point. But not many people shopping there and all most off the stuff are on sale. So it is a nice place for shopping.

A. V.

Good deals and great quality items.

G. C.

Love Briscoes. They have a good selection of things. Can't always find what I'm looking for though

R. F.

Good place to buy kitchen ware. Good brands at reasonable prices, Look out for sales on items you are needing and you can't go wrong.

T. G.

Great prices. A bit of a que to pay though.

D. M.

Amazing black friday sale. Shame the customers where tossing everything over the floor like a teenagers bedroom

S. J. V.

I needed a couple of house hold items ... Can you believe a #SpaceMan who #Cooks #NASA #DARPA #FirstKiwiSpaceMan #KiwiSteve #Vlasblom #NzKs14 #Ks14 #KSI #NzEmbassy #Washington #Dc #USA

W.

Only went for click & collect. Staff were very friendly and helpful 🙂

J. D.

Great store. Great service. Will do anything for you. Bright light and beautifully set out

P. S.

Their standard price is over other retailers, but otherwise is a good store.

D. C.

Great deals. Shop always well stocked with friendly staff

S.

Nice place for shopping

M. R.

Lots of sales, but you have to make sure you read the signs or it's easy to make a mistake on what the price relates to

F. C.

Been shopping here for years. Staff could be friendlier but overall experience still good.

T. N.

Good range of products but far too many people in store at same time

L.

Awesome sales!

M.

Superb store, friendly staff, well stocked, great prices, easy parking.

L. N.

Very good today sales on but I picked a good time to go service quick.

S. R.

Absolutely perfect place for buy household stuff. Great range with attractive prices and different offers.

E.

There was a Minty in one of the microwaves. Tasty surprise!

J. W.

Went in hard and fast and got out with all we needed. Easy shopping.

D. S.

Lots of good quality discounted products. If you are looking for household stuff with reasonable prices, this is the place.

A. C.

Found what we wanted.Good sale there at the moment!

N. R.

Good pricing when specials are available. Good product quality and range of household goods.

J. B.

Great store, great range of products to suit all tastes and budgets.

E. S.

Yes all good didn't want or need much just like looking

B.

Pleasant shopping experience

L. S.

Great service Hazel was absolutely fantastic so helpful and friendly

B. X.

good price in discount day, hard to find the clear price on product.

P. V. D.

Great prices (when they have sales on) which is almost everyday

N. D.

Great product range with fantastic discounts. Quick and helpful service

J. H.

Searched everywhere for a real bristle bath brush that had firm bristles. Found some here at what I thought was a reasonable price.

E. D.

Boxing day sale was fantastic.... Staff were great help.

B. T.

Normal Briscoe 's branch service was stepped up for the busy period. Made for a good shop.

D. W.

Didn't have what I wanted in the floor stock. Salesperson found a different branch nearby with stock.

T. N.

Good place to look for bargains in kitchen and homeware . Their pricing is surprising

S. N.

Always great prices and good customer service.

m.

Great deals near Christmas and other sale holidays

C. M.

Well set out store. Friendly, helpful staff.

J. K.

I wished I'd got the you lady's name that was so helpful then when I was paying so friendly. Love Briscoes

B. M.

Pal was most helpful and explanatory assistant, phoning another store for a product I was wanting

p. n.

Good specials 👌

V. C. S. S.

Very friendly staff always willing to help.

A. W. A. K.

Well laid ou store but not enough cashiers

S. L.

Always a great store for those household items you need.

D. C.

Ha! Ha! I Only Went to Buy One Thing AND End UP With a Hand full Of Other Stuff. Thanks "Briscoes" for the Bargin!

G. M.

Fantastic store. Staff are always friendly and helpful.

G. M.

Good prices reasonable selection. Service a bit slow

T. A.

When its steady busy they need more than one checkout please.

D. K.

Great for bargains and selection, but parking and queues at checkouts are an issue

D. C.

A bit of a drama picking up a product ordered by my wife who uses a different surname but got there in the end

I. H.

A good store but you always have to queue to pay.

H. W.

dont forget this black friday! Prices are very very good!

J. H.

Friendly checkout girl gave a tedious task a pleasantly enjoyable finale.

S. S.

Reasonable quality, prices and all that's needed to start up a home.

G.

Decent price but not upto standard shop maintenance

J. C.

Cheap and great, great staff if you know what I mean 😍😥🍆💦

N. Y.

Good big store nice staff

Y.

Picked up some great bargains over anniversary weekend

A. A.

Got everything I need, some with surprise discounts.

f.

So far so good

P.

Nicely organised and spacious store .. Excellent staff

r.

Ok

A. W.

You can find things with good quality and cheap price here.

G. U.

Great staff very helpful great discounts.

R. A.

It was great, I got just what I was looking for with a couple of extras yay

L. R.

Quick, pleasant, didn't need any help, everything where it was supposed to be, competitive prices.

T. P.

Good quality goods. Love their sales.

M. L.

i like it. when you get to the counter, its always cheaper. constant rolling discounts.

A. C.

Like Briscoes they have good sales.

J. L.

Busy place, unfortunately there is no much staff to helping you to find the better price.

W. G.

Great specials, lots of staff on.

C. S.

Great place and the best discounts around

C. L.

They have a variety of famous brand name for sale

L. M.

The ever faithful "Briscoes." Where else can you go when looking for household appliances that are bargains.

T. L.

Sometimes discount is better than other places

U. M.

Very helpful - sales assistance from Pau was marvelous 😊

H.

Good

m. A.

Always check the offers before you buy something lol

J. S.

Never shop there without specials. Save yourself 60% or more sometimes

R. K. N.

Good place to shop for kitchen items and linen.

C. B.

It's a Briscoes, the staff were friendly and the selection is good because it's big

T. K.

Huge range of houseware at reasonable prices 😉

S.

Things are more tidy and organized than the Manukau branch.

B.

Good

R. K.

Pretty cheap if you doesn't mind the quality

T. P.

Good special for home items

S. K.

Looking for serving bowls with lids. Limited choices.

N.

Friendly staff.

N. B.

Great shop parking isnt great with the renovations at Botany.

H. O.

Great need more operator's on check outs...

C. K.

Shop for homeware, always shop during their sale, which is very often.

J. S.

Always new products at good prices

J.

Friendly staff .

R.

All you need for household products

r. l.

Big shopping area good for hanging around

W. W.

Friendly staff and very helpful.

G. K.

Great sales, every weekend.

H. Z.

once in a lifetime sale, happens every 3 weeks

L. W.

Sale but not too crowded

G.

Great offers as always

P. D.

Easy parking, good sales

P. B.

Very good. Love the sales.

A. D.

Big place with a great selection of products

J. C. (.

Good prices and helpful staff

D. T.

Good pillow selection at 40% off!

S.

Some good stuff in here

A. T.

Great place good sales

H. M.

Low prices. Go there when stuff is on sale.

J. V.

If you want discount just visit this store

A. M. S.

Good selection of quality brands.

A. W.

Big and open, like other Briscoes. Lots of carparking at botany downs

J. W.

To busy took to long to pay big line

A. S.

Friendly staff, clean store and lots of discounts!

W. L.

Good place to visit for household equipments.

D. H.

Quiet considering last Sunday before Christmas

P. A.

If you time it right, they have a sale.

V.

Great deals

F.

Good selection and great prices

V. H.

friendly staff, checkout queue are often long though.

C. G.

All you want for bedding and for kitchen plus many more

G. S.

Good store with good nice houseware

M.

Very quality product for kitchen

P.

Good black Friday deals

R.

Average service, good variety

N. J.

Great store, nicley laid out

M.

Standard briscoes store. Plenty of parking.

S.

Specials galore!!! Quality products!!

R. S.

Theres a sale every second week

E.

Very friendly and helpful staff

J. K.

Love this store

D. B.

Oddly enough there is always a sale on here.

G.

Good value and selection.

G.

Great sale today

M. K. b.

I love the big shop

x.

price competitive during sales

K.

Always a great sale

R.

All in one. Very good place

S.

Good service.

R.

All Briscoes store are a wonderland of bargains

M.

Always have discounts

J.

Pay for your discount hahaha

D.

Great bargains and service.

E. E.

fast service ...very happy

R.

Not much stock at present

S.

Great when specials are happening

E.

Value for money 💰 ✌

A.

Good tidy briscoes with a full range

H.

Check out far too slow.

A.

Always amazing service

A.

Very well organized

S.

cheaper than others

G. R.

Always they have sales

s.

Nice plac

P.

Good service

y.

Good

M.

A bit pricey

A.

Usual average cloned store

A.

Good bargains

K.

Very cool

B.

Good buys

A.

Very helpful staff

A. B.

Worth the lowest price

G. R.

Good big shop

P.

Good specials

B.

Hey it's Briscoes what can I say.

R.

Bought a electric blanket

D. B. S.

Deals are good

I.

Always a discount on something

A.

Awesome place to visit

S.

Great variety.

A.

Clean and tidy store.

N. P.

Good specials

R.

Carry all range

K.

Good quality!!

D.

Nice

D.

Gr8 place to shop.

S.

Lots of specials

S.

Great very helpful

V.

Average mass retail...

H.

Great Sale

M.

Excellent Service..

T.

Everything, always on sale

B.

Regular sales

R. D.

Great bargains

M.

Good products

S.

Great service

M.

Good store

P.

Great service

B.

Great trade

s.

Top!

R.

Best service

A. B.

Everything you need

P.

Nice store

M.

Good

M.

quality products

K.

Great

T.

Good

D.

Gr8 Deals!!!

r. t.

Ok

M.

I got what I wanted.

H.

Good

D.

Run of the mill Briscoes.

P.

Good service

T.

So helpful

P.

Great

A.

Messy

A. B.

Good

V.

Friendly staffs.

D.

Awesome !!

B.

Good.stuff

M.

Nice place

M.

Massive sale

M. W.

Bizzy but I new what I wonted . Staff at check out were kept bizzy. Staff having to call for more staff to cope.

A.

(Translated) I have everything I want It's good to see It is a must-have place (Original) 원하는물건다있어요 구경하기도좋아요 꼭 있어야하는 장소입니다

z.

(Translated) Not bad. Convenient transportation, many varieties often have special prices. (Original) 不错。交通方便，品种不少常有特价。

B.

(Translated) The environment is good. Often discounted, but the price is still expensive (Original) 环境不错。经常打折，可是价格还是偏贵

張.

(Translated) Fast product updates (Original) 產品更新速度快

J.

(Translated) Excellent price, many types, good service (Original) 價格優，種類多，服務好

C.

(Translated) Low product price (Original) 產品價格低廉

W.

(Translated) It's good to be able to shop all at once (Original) 한번에 모두 쇼핑 가능해서 좋아요

j.

(Translated) Good atention & offered (Original) Good atention & offerts

R.

(Translated) There are many discounts on weekends (Original) 周末东西打折比较多

S.

(Translated) More than st lukes (Original) 比st lukes的东西多

Z.

(Translated) Not bad! (Original) 不错！

高.

(Translated) Good stuff (Original) 东西不错

A.

H.

A.

E.

R.

G.

r.

L.

s.

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