Reviews of LUSH Cosmetics Queen Street. (Shop) in Auckland (Auckland).

LUSH Cosmetics Queen Street

262 Reviews

115 Comments

Shop

Cosmetics store

Beauty supply store

Gift shop

Party store

Perfume store

Landmark House Shop 1, Ground Floor/189 Queen Street, Auckland Central, Auckland 1010, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of LUSH Cosmetics Queen Street, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of LUSH Cosmetics Queen Street

Monday

10 a.m.–6 p.m.

Tuesday

10 a.m.–6 p.m.

Wednesday

10 a.m.–6 p.m.

Thursday

10 a.m.–6 p.m.

Friday

10 a.m.–6 p.m.

Saturday

10 a.m.–6 p.m.

Sunday

10 a.m.–5 p.m.

Reviews of LUSH Cosmetics Queen Street

N. S.

I have always loved lush! I was so excited to find one in New Zealand a few years ago after living in the UK. There are pros and cons with Queen Street. On entry one blond stuff in particular just blabs all the DON'TS at you, I must say I found it really off-putting! The store definitely redeemed itself soon after! Thank you to the calm and gentle staff with short curly hair!! You were so wonderful and I could tell you genuinely cared about what I wanted. I walked out very happy and will come back to your service.

A. T.

Wonderful staff, always so friendly and provide great service. Can’t help but notice though how hot it can get inside the shop during the summer time, today was incredibly humid! I couldn’t stay too long inside due to the heat, but other than that my experiences are always great

K. D.

I ordered online for my niece's 4th birthday. She has been obsessed with the bath bombs for a while and I normally take her in store to purchase. We did have an issue with with getting a tracking number but this was quickly resolved. The parcel was misplaced due to courier (Again, not Lush's fault) and to our horror, thrown over the back fence with no regard for the package being marked very clearly as "Fragile". One of the bath bombs was damaged and they quickly offered a refund and apologized for the damage. Again, this was not their fault. The service was great and friendly and going that extra mile to make sure that I was happy. Thankfully, she's four so she didn't even notice was just very excited to get a package in the mail. Thank you, in particular to Gracen for addressing my concerns so quickly and making sure that I was happy. Will certainly continue to get these bath bombs for her

J. T.

Really friendly staff that were super helpful in answering all my queries and helping me find everything I need! The store has a pretty good range of stuff, was able to find everything I wanted in there. Was really happy to stumble upon lush while walking around Auckland city! would definitely come back here to buy more stuff, their products are really good!

A. S.

Seriously each time I pop in to Queen St shop, I'm being reminded of why I go to Newmarket shop, where staff are friendlier and much more helpful.

A. A.

I love Lush products! They are so natural, with a caring thought about people, animals and environment!

J. C.

Hmmmm, the smell is overwhelming. You lose your sense of smell when you walk into the shop so you have no idea what you've bought. Nice soaps tho!! Luscious. Good lotions too

L. F.

We love love love Lush. Picked up a few delicious goodies while on holiday in Central Auckland with our children. Just what was needed at the end of an action packed day. AMAZING. The products are addictive. The staff are welcoming, helpful and knowledgable. Thank you so much for taking care of us!

A. C.

I understand the staff are doing their job. The thing is, it’s a small shop I’m sure I can navigate my way around the store and will ask for help if I need some, just kinda makes you not want to go in, don’t get me wrong they’re all really nice (the ones I’ve spoke to) but I actually dread it when you approach me as I would of been more than happy browsing myself. Please just try to read people, before you approach them.

A. S.

Lush why would you discontinue Brazened Honey!! Customer service is always professionally friendly, prices are fair. Also customer service is always 5/5 and their stores are always top notch & smelling nice

N. C.

Fantastic staff and fantastic stock, but they need to upgrade! I'm always happy with my products from Lush, but it's always a chore and somewhat exhausting coming here. It's a tiny shop with multiple staff members, but it gets cramped very quickly as it's also pretty busy. Either upgrade the shop or open another one, a bigger one on the North Shore would be great :)

H. E.

Beware if strong smells overwhelm you! It is a wonderful smell, but it can be a lot for some people. Lovely compact store, has frequent product demos and tests, and the staff are always happy, helpful, and downright lovely! I've never met someone who works there who doesn't also use the products, so they always have good reccomendations! Lush as a branch has some of my favourite products, both for myself and as gifts (they do some really nice gift boxes, especially during the holidays!), and though this location is a bit smaller than some, so doesn't always have full stock - they are happy to order in and phone/email you when your purchase arrives! Products cater for many specific needs and wants (vegan, etc), and mostly use entirely natural products. Only good things to say about Lush, and this one is super convenient in the cbd, and is well staffed/managed!

E. W.

I visited the store today and was taken on a wonderful journey by an awesome english girl who works there (i feel awful i never caught her name!!) she took me through almost the whole shop and told me the stories behind the perfumes and scents (do ask if you remember to next time you go- it was really cool to see how much thought has gone into each product!!) I was intending on coming in to just browse for my partner's upcoming birthday and before I knew it she'd helped me source the perfect box, from which I decided to just buy the soap today, Honey I Washed the Kids, but you best believe I'll be coming back with service like that!!

smells really good. i was crossing the road but th fragrance distracted me and my decision for visit the shop was good. i bought few soaps but little bit expensive.

G. R.

Amazing products. I love the companies they support like rainbowYOUTH. The staff are amazing I loved the environment and everyone was patient even though I was having trouble with my credit card. Got these two awesome items today.

Great range of natural, cruelty-free products! Only downsides are that the store is quite cramped and it is impossible to look around without having staff hovering over you, but they are just doing their job and cannot be blamed!

b. w.

You smell it before you see it. Great place for anyone who loves organic, handmade body, face and hair products. Always on our must 'stop and shop' list when we visit. Great service, knowledgeable staff.

J. B.

Unique. Amazing scents. prices are very expensive good for presents and treats. Guys looking for ladies presents cant go wrong here.

Lush is indeed lush. We've used the products on and off for over twenty years. You can tell when you're near a Lush shop as it always smells divine .

E. F.

Lush is great! I am busy travelling with a shampoo bar that is phenomenal and is lasting and lasting. Love your xmas sales, can you do them more often??

A. C.

Ah can't believe I spent nearly $100 on Shampoo and conditioner here lol

F. R.

I made an acrostic poem: L: LUSH U: USH S: SH H: H I'm not very good at poetry, but fortunately I do know an AMAZING store with SUPER FRIENDLY staff and the most AMAZING products ever...it's Lush, Queen St!

L. D.

It's great. The staff are really nice and friendly. It always smells great and they have awesome products.

a. c.

The staff at the store are super friendly and provide valuable information regarding the products.

D. L.

Good selection of products, but please don't mob me with forced customer service the second I walk in the door. Makes me want to run away!

L. P.

Staff were amazing. They gave me all the info needed. Great products. Thanks Lush

N. F.

The staff at this store is so friendly and helpful! They really make an effort to understand what you need and go the extra mile

L. C.

Lush was fantastic. Love the products. Lush staff are amazing.

G. M.

The smell as you walk in is incredible. Staff are very helpful and show you their range of natural bath and beauty products

N. d. R.

Favourite place! I literally can not walk out without something. Best not to enter if you are if you are a sucker for sweet smells and dreamy cosmetics.

B. A.

I love lush, the stuff is helpful and friendly. But the place is tiny , when it get busy you need to be careful not to hit anyone accidently

K. J.

Always great welcoming staff, cute as store that smells amazing with awesome products.

S. S.

The staff are so kind and they always make sure you've found what you were looking for, plus it smells amazing

Great store and really nice staff.

z. B.

Great products for vegans, staff are friendly, not too pushy and well trained in their products. Addicted.

R. J.

Soap is a little pricey but nice to splash out on.

L. P. S.

You can't go to Lush and don't leave smelling like a goddess. Absolutely love this place!

А.

Great team, best service, super awesome products!

M. W.

Love the Lush products and service - great business, well loved by my girls!

K. M.

Clean tidy shop with fantastic products and helpful staff who are happy and enthusiastic. Warm and inviting.

S. G.

Staff are friendly and helpful but the store is tiny and overcrowded and pricing is hard to find.

T. A.

Very helpful staff, helped me pick out the perfect bath bomb for my fiancé.

R. T.

Why would even consider visiting any other beauty supply store?

K. M.

It's so cool! Smells great every visit with overly helpful staff :)

A. W.

Love their products and staff. Cool gift wrapping

Friendly staff, always wanting to help you get what you came in for.

P. I.

Amazing products. Expect to see and buy more variety

M. F.

My wife and daughter love it...it gave me asthma!

M. B.

Absolutely fantastic place with a wide range of awesome products

R. T.

When u are walking around it there is always that nice smell

S. C.

The usual Lush but with extra friendly staff :) Highly recommended.

Luna helped me she was amazing ! Great store

Z. I.

Great Bath products, worth trying them for sure !!!

A. W.

Wonderful place with excellent staff who are always the highlight of any visit ❤❤

M. C.

Lush girls on queen st are always so sweet ❤️

Great products and the staff know what they are talking about

E. M.

Always friendly staff who are super knowledgeable about everything!

k. M.

Love lush. Helpful people and great products

A. v. Z.

Great shop with plenty of products for vegans

S. ..

Good skincare products, specially the scrubs and cleansers.

J. H.

The best.. Staff are very helpful

L. R.

Busy little shop, sad to see most of their solid soap is gone

R. B.

Knowledgeable and helpful staff. Smells amazing!

B. C.

Great products here as usual.

Very knowledgeable staff and friendly too.

L. T.

Great products and wonderful service.

H. B.

I love bath bombs so much

K. A. L.

Lovely staff and amazing products

A. K. O.

Cannot not love Lush.

K. H.

Expencive but organic beautiful products

L. B.

Small but good shop

N. D.

Amazing customer service a must see

J. W.

Had a hens Night here was fun

J. K.

Kind people. full of good smells

G. K.

I always pop in a get a couple of soaps!

Staff are so friendly and helpful

S. O.

Treat yourself to a bath bomb.

R. K.

Staff is really good

S. H.

Love love

E. C.

Awesome store :))

P. W.

Very attentive staff

K. ..

Love it!

R. S.

Good

L. w.

Excellent

d. b.

Stinks

S. G.

Aromatic

Good products

A. M.

Great place

D. P.

Expensive

E. B.

ALWAYS GOOD

L. M.

wonderful staff

C. W.

Helpful staff

강.

(Translated) The staff were also friendly and convenient for testing. If the store is narrow, the downside is ㅎㅎ Recommended for rush stores! (Original) 직원들도 다친절하고 테스팅할때도 편했어요~ 가게가 좁은게 단점이라면 단점ㅎㅎ러쉬매장추천이요!