Reviews of MECCA Sylvia Park. (Shop) in Auckland (Auckland).

MECCA Sylvia Park

199 Reviews

35 Comments

Shop

Cosmetics store

Sylvia Park, 286 Mount Wellington Highway, Auckland 1060, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of MECCA Sylvia Park, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of MECCA Sylvia Park

Monday

9 a.m.–7 p.m.

Tuesday

9 a.m.–7 p.m.

Wednesday

9 a.m.–7 p.m.

Thursday

9 a.m.–9 p.m.

Friday

9 a.m.–9 p.m.

Saturday

9 a.m.–7 p.m.

Sunday

9 a.m.–7 p.m.

Popular times

Monday

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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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Saturday

9
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Sunday

9
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Reviews of MECCA Sylvia Park

M. D. C.

Better late then never but I wanted to let all know of the superb service I received from this particular store, thanks to Willow/Bow. Christmas 2021 I went to Mecca browsing the Christmas edition stock - just a browse. Not only did I leave the store spending close to $150 for myself (bearing in mind at the most expensive time of the year) but I left with the confidence to experiment, learn fundamentals and be comfortable with eye makeup from our interaction - priceless. She was genuine and I didn’t feel pressured to buy anything. It was a memorable customer service, thank you Bow.

s. h.

Meet one of ladies here named Diana! & she is absolutely beautiful! Such great customer service! Taught me how to contour & had so much patience with showing me how to apply a natural polish look for men! Because of her customer service she also up sold me on some concealer that I now love! Amazing person Diana! ☺️

A. K.

This Mecca was pretty hectic on the Saturday afternoon I visited. It was hard to find a staff member who was free to help me, and I probably waited 20 minutes until I spotted someone free and grabbed it. I think they could take on more staff in the weekend. Thankfully the woman who helped me (Didn’t get her name, tall, long dark hair) was genuine, friendly and helpful. She gave me a sample to try of a Charlotte Tilbury product which was much appreciated as I was unsure about it. But this store definitely could sell a lot more if they had more staff.

P. T.

The best Mecca store ever! My friend and I were so grateful to receive help from the beautiful Tanaya and we were so satisfied with the products she recommended to us. She took the time to really connect with us as well as educating me about the different products and what best suits my skin type. She boosted my confidence so much and really made me feel amazing in my own skin for once. Thank you Tanaya and staff at Sylvia Park ❤️

C. T.

I always have good experiences at Mecca Sylvia Park but today I was particularly impressed. I came into the store to get a colour match for the new Charlotte Tilbury foundation and was served by Sabrina. She was super friendly and made me feel comfortable. She has so much product knowledge too. I’m glad that I came into the store instead of buying online because I definitely would have bought the wrong shade and formula for my skin type! Lol. My skin-tone can be a bit tricky to colour match and I have been incorrectly matched in the past but Sabrina found my perfect shade. She is an absolute superstar!!!

H. W.

I went in to the Sylvia Park store today for a colour match for some foundation. I got served by Steven who was AMAAAZING! I can’t rate him enough! He was so friendly and got my colour match right in the first try. His energy was so comfortable and he made me feel at ease. Then I spoke to his manager who said he’d only be working for a week! Incredible, I’ll definitely be recommending him and the Sylvia Park branch! Absolutely love his vibes, thank you Steven 😁 If your head office could organise something for him I would really appreciate it because he deserves it!! He’s made my day ☺️

It was my first time meeting Lateasha today at the counter she has such an amazing, kind hearted soul and nature. Me being a shy person she made me feel very welcomed into the store and comfortable. Thankyou girl and because of you I'd definitely walk into the store again 😊😊 Highly recommend

I went into Mecca tonight for a colour match and Laura helped me out with finding the right colour for the foundation I wanted and she was so lovely. She helped me out with everything I needed and was so knowledgeable. The rest of the staff were so sweet too ☺️ So happy with the products she helped me out with. Thank youuuuuuu

S. A.

I went in about a day ago and had such a great experience! Tegan (if I recall her name correctly hehe 😅) was the lovely employee that helped me during my visit. She was very friendly, kind, knowledgeable and patient! Honestly, kudos to her for being so patient with me who’s an absolute beginner with makeup hahaha I couldn’t be any more happier and satisfied with my visit there on that day, thank you so much again Tegan, you’re an absolute angel! 🥰❤️

J. J. Z.

Brought my mum here for her birthday for a facial and the skin specialist, Alice, was absolutely amazing. She was friendly and patient, explaining each step to her in detail, would definitely recommend this service!

An awesome really helpful girl helped me with the colognes today! So many beautiful ones to choose from but she really helped me narrow it down to a few I loved. Thank you!!! :)

All I can say is WOW! The team at Mecca are amazing - they never fail to impress me with their 5-star customer service. They are incredibly helpful and always greet me with a smile every time I enter the store. In particular, a lovely woman named Aislinn helped me to find the perfect foundation for my skin. She was happy, positive and extremely helpful. I will never shop for make up anywhere else.

Such a beautiful store! Was busy but the girls were so friendly and accomodating. Am new to make up but the girl who helped me found exactly what I was after. Can't wait to go back and get the moisturiser she showed me

P. S.

I was served my McKenzie (Not sure if that’s spelt correctly) she was such an amazing make up artist! She was so patient and polite with me. She gave me plenty of options and tips that I needed! Honestly I had such an amazing experience with this lovely young lady! Would definitely come back to be served by you! She didn’t rush me and put in all her time and effort to help me choose the right products! I left with everything I wanted! Go McKenzie 🥰💜

S. S.

Grey ...She is a superstar. Friendly and professional with brilliant knowledge of products and incredible skills! Her passion for skin care is enchanting! She usually does my make-up for all types of occasions & I always feel and look fantastic when she is finished ❤ Although we all think at first her name is Grace..It is Grey & Mecca Sylvia will be my only go too until the day she moves on-Then I must follow. Happy client xx

I had the best makeover experience with Hannah at Sylvia Park! She is so talented and made me feel absolutely beautiful for my night out. Others in the store were complimenting how good a job she had done, 10/10 would recommend and will be back! Thanks Hannah :)

L. b.

The staff here are so friendly and welcoming. They helped me find the perfect foundation and helped recommend an amazing cleanser to then help take it off! Definitely will be recommending my friends to go to this store!

S. A. W. A.

Went in to have my make up done by Grace and she was wonderful! I showed her a photo of what I wanted and she replicated it beautifully. Staff were very lovely, store was clean and I was taken very good care of.

N. D.

The staff are lovely and the products are amazing! I’m glad we have this on offer in the flesh closer to this part of Auckland instead of having to drive to CBD or buy online without trying all the time. This store can get super busy especially being in a mall but once you get a hold of a staff they’re super helpful and knowledgeable. Plus you can take a sample home to try products without buying or opening it first to see if it works on you, amazing!

P. K.

Hi team Mecca I am so emotional writing this . This is the best customer service I have ever had. You guys are the best in the world. I have received my eyeshadow stick along with so Many goodies .your customer service is amazing. Thankyou so much.i am really really touched my this sweet gesture . I wish u all the best and I will be back for sure . I can’t express my gratitude. Thankyou . Lots of good wishes to you guys

A. L.

The staff were simply amazing. Helen has assisted me on choosing the right products for me. She's clearly knowledgable on the different products available for different skin types. I am loving all the products she has recommend - Slaai make up cleanser, hourglass mascara, laura mercier moisturizer. Helen is simply amazing! I will definitely visit Mecca and look for Helen again for new recommendations!

A. N.

Such a knowledgeable and fun team! Love the Sylvia Park Mecca and am so HYPE for the grand opening of the new store! It’s going to be epic.

Great service from Leteasha! Came in the other week and she helped me find some good new product for myself. She very knowledgeable and so very helpful! Loved her service and will definitely be back!

e. w.

Thankyou! Lateasha for being such an amazing person 😍😍

T. D.

Witnessed the most amazing customer service whilst I was visiting the Mecca Sylvia Park store despite being super busy the staff were super friendly and very knowledgeable. Will definitely be back!!!!