Reviews of Animates Tower Junction. (Shop) in Christchurch (Canterbury).

Animates Tower Junction

664 Reviews

342 Comments

Shop

Pet store

Tower Junction Mega Centre, Blenheim Road, Addington, Christchurch 8011, New Zealand

Description

Information of Animates Tower Junction, Shop in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates Tower Junction

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Animates Tower Junction

C.

What you'd expect from an Animates. Fairly knowledgeable staff in the fish section too although I still believe you're better off with a specialist place like Redwood Aquatics here in Christchurch, The Fish Room in Nelson (free shipping) or Hollywood Fish Farm (I think that's their name) up in Auckland. Neptune Aquatics is pretty awesome too, especially for plants and aquascape hard scape supplies. Great place for stuff like pet foods, dog toys, flea treatments, and have bulk well priced cat litter as well.

M.

AMAZING CUSTOMER SERVICE! Always make you feel welcome. Very knowledgeable staff. Company has employees go above and beyond for the customers. And always free advice. Thankyou.

I.

Staff have been pretty good here and they usually have a good selection of stuff, although last time we went there was a sale but most of the stuff was out of stock... Seemed a little disingenuous.

R.

Great range of products and good variety, found many things we needed to bring home our new pup

C.

I just want to say that today I had some of the best customer service I have experienced from Kaiya at the tower junction store, she was incredible to deal with, very knowledgeable and helpful, as well as very kind and provided an excellent service! 5 stars all day long, we always feel so welcomed into this store by all the staff. Thanks for making my day!

J.

Great selection as always, unfortunately they're lacking a wee bit in the aquarium filtration category. All in, staff are pleasant and the quality of goods, livestock and plants is good. Definitely my prefered pet store this side of town.

J.

Fish Edit: have visited many times as I'm attempting my best at a new fish tank and the staff were very helpful and patient. Kaiya even remembered my name which was weird but very nice :)) The conversation was great and I'm excited for my next visit

D.

Great place to get all necessaries for our fur baby.

N.

Great store, I'd like them to have a better stock but otherwise great pet shop!

D.

What can i say. The staff were awesome, they were very helpful and knowledgeable. I would strongly recommend visiting this pet store.

P.

Staff are friendly and able to take dogs in. Only reason I'm not giving it 5 stars is because some staff members are extremely rude not many tho maybe 1 or 2 in the entire time I've been there

M.

Very thing you need for your pets & well stocked also grooming salon

O.

Mainly come here for fish supplies and most the time get really useful advice from the staff but sometimes they can be unhelpful

G.

Always helpful here! Great selection of food and products for my wee Miniature Schnauzer so I'm here quite a bit. Don't need any other pet shop for your dog.

J.

Excellent staff so helpful and great advise. Has everything you need from parrots to fish. A++

J.

Always fun to check out the fish while purchasing products for my pets

E.

Great place to shop and get all the goodies you need for your furry friends. Very helpful staff and friendly service! Got this amazing cat tree at a great price.

V.

Only been there once during level 4 lockdown. Made pick up simple and easy just follow the instructions that is displayed

R.

Great deals, and a lovely selection of children's shoes. I appreciate how affordable they all are. The staff were knowledgeable and we're helpful. Did I mention the great deals!!?

S.

Kids love this place everyone is always so helpful

G.

Great shop, good in-store fish advice and the best range of fish.

R.

Staff are always friendly. Great service.

A.

Was my first time there we brought a vacuum and net for our fish tank

M.

Great to take your pet with you and staff really helpful. Good range of products. They have water for your dog 👍

G.

They have everything you need, so convenient and the staff are lovely

P.

Very helpful staff - great shop.

C.

Excellent helpful friendly staff.

D.

Great service. Friendly staff, super helpful

K.

Good selection and helpful staff.

K.

Always great service and expert advice and lots of options to buy.

L.

A great place to get all our pet needs. Nice staff.

R.

Staff are very friendly and so obliging, I always shop there and wouldn't go anywhere else

K.

Large store and great service. It opens till 6pm. Some of the prices are slightly higher than other stores selling almost similar products. But you get a discount if you joined as a member.

C.

Great variety of products, informed and helpful team and free samples for puppy to munch on instore.

C.

Lots of supplies and great to take your dog for a look

M.

Staff are knowledgeable and friendly but a while ago they drastically cut the variety of fish available as well as rewards for fish keepers. Still worth coming for supplies and advice

A.

Great choice and friendly staff. A bit expensive.

n.

I always find the staff very helpful here. I do find they are pretty highly priced but the customer service is good. Good for quality dog food but do also sell some cheaper brands too. I've yet to try the dogwash but am keen to bring my pup in soon.

L.

Wonderful helpful staff nice seeing the dogs walking about

A.

Excellent service with a wonderful range of products and amazing staff, Dewey my kitten thoroughly enjoyed all the cuddles and pats he could get :) will definitely be back for another visit soon!

L.

Heaps of goodies for the fur babies. Staff nice and friendly

L.

Very helpful staff.Got what I wanted and my dog is very pleased

E.

Friendly staff, with good advice. They have great supplies for dogs,cats,birds and fish. You are also allowed to bring your dog into the store, provided he or she is on a lead

S.

Great dog wash and scales available to use. Good range of food and staff always give good advice.

L.

Awesome. Great product range, awesome advice and the Team are helpful and friendly. I have a Mobility Dog - Animates nation wide take donations to raise a puppy that after 2 years of training will become a Mobility Dog. I have had Ice, for 8 years now, and I wouldn't be without him. Ice has hugely improved the quality of my life and is a true Blessing not only for me but for all the people whose paths we cross each and every day. Good on you Animates.

A.

Love these guys. Good variety of stock. We regularly visit for fish & supplies. Love that they have other events in store regularly

M.

Great shop, friendly staff although my dog used the shower there and made huge mess. Bad dog.

M.

Nice place. Lots of cool stuff for pets and even some fish. I think they don't have any more cats for sale though. Have all the brand's and so you'll find quite a lot variaty in our to. Nice store!

E.

Lovely staff and nice clean store. Dog washing facilities was very tidy and clean which we appreciated.

j.

Not much variety in fish but lovely staff!

k.

Friendly helpful and knowledgeable staff

H.

I order online and pick my dog food up at Tower Junction. Very friendly and helpful staff there.

K.

Went to get a hair brush for my dog. Met a lovely American girl who was very helpful and friendly!!

R.

Great shop, but they going to stop supplying towels for the dog wash, we won't be using the dog wash again because of this :(

L.

So pet friendly and really helpful staff. Great range of products available

C.

Good selection of products though being a large chain of shops they could lower the prices to attract more cliental

L.

The staff are very friendly and knowledgeable, great range of stock.

A.

Always great service! Very helpful and friendly

M.

The staff here @ Tower Junction are exceptionally helpful, genuinely caring and provide great helpful service. Very highly recommended indeed.

R.

Needed war cleaner they had it in stock...

T.

Friendly & helpful staff.

M.

Great knowledgeable staff and great range of products. I love that i can take my dog shopping.

M.

Brilliant shop. Gave my dog a fab haircut and very reasonable. A must go to.

j.

Great pet shop .you can take your pets in .nice friendly staff

B.

Went in for a $20 item ended up spending $250 on fish tank. Really good service. This Animates is really good with their fish and their tanks. I was impressed with their knowledge. I wish we had got all our fish from them. Not all animated stores are as good as tower junction, more below: Got to be careful with other animate stores tho especially neon tetras and the cotton mouth disease. We got more tetras from 2 other stores which was a mistake, we should have got them all from tower junction instead.

G.

Good pet store, but the layout has changed a few times over the last few months, which can be a bit confusing. Most of the staff are great. It has the standard range of pet foods, and a good selection of pet accessories and toys.

Z.

People here always ready to help , they are friendly but not over friendly which is perfect! All of them have professional knowledge in pets diet and will always choose the one your fluffy friend prefer. According to the smile one their face I can tell that they truely love the animals. Many choices of pets caring and if you thinking of add one more family member, animates have those cuties waiting for you.

S.

Always such a pleasure popping into this store. Staff are exceptional! Helpful, friendly and welcoming. We’ll be back again soon :)

C.

Great selection of animal products here and the staff are always willing to help.

M.

Love this place, super friendly, helpful and knowledge staff who will walk the whole store to help you with a huge smile! Anything your pet would need is there, even cuddles from the staff!

J.

I was walking into your store recently and noticed two of your staff members had lost a trolley load of dry dog food on the floor. They started throwing big bags of this food to the other side of the doorway in full view of anyone entering your store. This was not a good look for you or your staff and to think someone was now going to buy that now bag of pulverized food ( somewhat disappointing )

m.

Best bit we're the incredibly knowledgeable and friendly staff. And the fact our dog was welcome me too!!!

D.

Staff very friendly and price matched an item I needed.

M.

Expensive prices but nice store and staff. Brought some pet accessories on their big 22% off sale but elsewhere they were still more than 10% cheaper. I know stores need to make a profit and I know from experience that Animates are not the cheapest but I think being over 30% more expensive than other stores (I'm not even talking about online) is greedy bordering on offensive.

J.

Good selection of products and the team were really helpful and friendly.

S.

Very helpful and knowledgeable staff.

S.

I find everything from food to clothing for my fur baby

C.

Awesome people thank you very much for your help with the aquarium pump way better than pdt central 👍 😀 👏

J.

very well set out. Easy to find and purchase goods. Helpful staff.

S.

Good selection of foods and staff happy to help with information and will even carry bags to car. Some things a bit expensive, but there are quite a few offers made or special prices to be found.

D.

Not the same place now they don't have real pets, cats, puppies, birds and rabbits to sell. Just another retail outlet selling pet food and products.

R.

Took dog for a bath 🛁 staff were very friendly and helpful

K.

It is a normal pet shop, you can buy most pet products in the market. Friendly staff. However there is something needs to be improved. They need a customer toilet in store, at least need a toilet for kids.

G.

Lovely store -miss the wee animals

J.

Busy times, busy staff stocking up in the New Year. Almost got what we wanted, great discounts

k.

Has a wide range of animal foods and a few animals also. It has the following types of foods rabbit,chinchilla,rat ,mice ,dog ,cat, fish, turtle ,lizard and gecko foods as well as treats for many different animals also. Higher priced items than Burwood produce for e.g. which also has horse,duck and other bird foods,cages etc as well most of the foods from above however animates is opened everyday and for longer and the staff are AWESOME!!!

K.

I always find the staff here really helpful and friendly, they've helped me out a few times when my cat has had digestive problems with a particular food - thank you :)

D.

Handy to home. Good range of products. In places store feels a little crowded.

S.

Super friendly staff and very helpful when it came to helping my mum find some cool accessories and treats for her new doggo!

a.

Great staff, friendly and really easy to find what you want

E.

Fabulous product lines and awesome customer service. I can't fault this store.

S.

Great staff here, very friendly and full of expert knowledge. My favorite animates to visit. Just needs more kittens and puppies to be honest! 😁

t.

Pups need dog wash

M.

Verry helpfull, had good info on ther products good pricing and rewards. Helped carry product to car good store parking can be a bit bizzy out the front. Scales ect good veriaty.

D.

Always get a good amount of information when I ask at Animates. Their range of toys for pets is great, from small toys to something special for your furry friend.

L.

Had a return to make (my fault not theirs) and it couldn't have been easier. Usually expect a bit of a battle, but they me it so easy, and so polite. Will use again for this alone!

I.

So much to choose from for your favorite friend ,and a well set out shop with friendly knowledgeable staff.

G.

Good service Nice shop. Had what I wanted. Will go again. Some of the prices creeping up a bit though.

M.

Great staff, good range of products, great for specialty items, but a bit pricey for day to day stuff

M.

Pleasant staff and wide range of pet food and accessories

d.

Great place to get pet food & give our dogs a monthly shower. 5stars.

S.

Staff are wonderfully friendly and helpful. Good range of pets for sale including large and regularly restocked selection of fish.

M.

Great, got a Kong toy.

A.

Friendly knowledgeable staff and lots of stuff in the store

R.

Same as all their stores. Bubbly staff and most everything one needs.

T.

They always have great customer service and good specials

O.

Friendly staff and large selections. Ample parking.

j.

Didnt have what I was looking for but very helpful in advising others to try

L.

The staff were all so friendly and helpful

P.

Excellent service with very knowledgeable people working there. They were able to help with all my questions. With pations and understanding.

J.

Prices quite expensive but can sometimes get good specials

M.

Great staff friendly and experienced

B.

Very good service getting a name disc printed.

C.

Great to be able to take the dog and the staff fuss over them.

P.

Amazing range of products to improve the care of pets.

A.

Very helpful staff

C.

Make alot of savings on the particular catfood I buy compared to the supermarkets. Always great service.

J.

Awesome staff heaps of parking and very good range. Please note: they do not have live animals

S.

Best place for shopping for our animals but when they are having a specials better go faster! Otherwise they are all out of stock easily!

J.

Very friendly and helpful staff. Thanks Dean!

R.

Wonderful shop with very helpfhl staff

P.

The staff are always friendly and willing to help you navigate their wide selection of products.

G.

Really good plenty of stock yo choose from .... really pleasant and helpful staff even my puppy loves it there he was spoilt

D.

Great service and for regular customers frequent feeder discounts 🤗

N.

Good range of pet stuff at reasonable prices

J.

Good selection

N.

Friendly staff, good customer service!

허.

Happy place to be with the kids and lovable furry friends. Wide and spacious. Has lots of things to buy for your furry family!!

E.

Fantastic service found everything I wanted and staff were very helpful

C.

Friendly staff, can shop with your dog and if you join the Animate club you get a discount.

A.

Great helpful staff, great prices.

M.

I had a great experience, very helpful staff member. Great selection of products.

T.

Very busy. Not enough staff and only 1 dog wash. Had very good sales on though

J.

Always friendly and a decent number of options on pet food and toys

A.

Good pet supplies

m.

Love the store keep, my kids love visiting, helpful staff, reasonable price...

A.

Great place to get everything you need for your pets. They have the biggest variety of food, treats, toys, collars etc

C.

Good store, bit pricey but they have a wider range of stuff

S.

It was great to have assistance as soon as I entered the door. Was helped immediately, served and out in minutes.

M.

Friendly people. Worth getting the yearly dog wash!!

a.

Very helping staff

P.

Always a great visit for the dog and me. Staff are super attentive 👍🏼

D.

Friendly helpful staff, lots of product. Tidy store and it's warm :) perfect coming in from the cold :)

S.

Friendly and welcoming staff. Our cat loves visiting this store.

C.

I usually score very good deals on cat food there. The staff are superb!

S.

Great service make a first class job of our two dogs

S.

Great place to shop for your pets. Staff very knowledgeable.

G.

Very friendly and knowledgeable staff.

B.

Good range of products. Pet friendly. Took my dog there. No hassles.

D.

Always love getting my pets their food

A.

Very helpful staff. They had exactly what i needed at a discount price

C.

Good place for pet stuff collars are really good and I get all my dog food there

R.

Not too busy and the kids always enjoy a visit. Friendly helpful staff.

M.

Expensive prices but nice store and staff. Brought some pet accessories on their big 22% off sale but elsewhere they were still more than 10% cheaper. I know stores need to make a profit and I know from experience that Animates are not the …

M.

Great staff, good range of products, great for specialty items, but a bit pricey for day to day stuff

J.

I was walking into your store recently and noticed two of your staff members had lost a trolley load of dry dog food on the floor. They started throwing big bags of this food to the other side of the doorway in full view of anyone entering …

S.

It was great to have assistance as soon as I entered the door. Was helped immediately, served and out in minutes.

P.

Always a great visit for the dog and me. Staff are super attentive 👍🏼

A.

Rangiora didnt have as much as Papanui and got great service at Pap as well

B.

Good range of products. Pet friendly. Took my dog there. No hassles.

T.

A great place for shopping for the chickens

D.

9ne of my favorite pet shops, everything you could need

m.

Love the store keep, my kids love visiting, helpful staff, reasonable price...

K.

The staff are so helpful, they ask of you are ok but dont hover around you.

P.

Nice shop?

D.

Karl was a great source of information on the micro chip cat doors which we are looking at putting in at home

J.

Very experienced and friendly staff. All well behaved pets are welcome e on leash.

G.

Exceptional service and extremely good product knowledge

V.

They have everything you need for your pets at reasonable prices and great service.

C.

Staff are friendly, knowledgeable and price-match products

E.

THEY HAD A DOGGO WASH very happy :)

A.

Good service, friendly staff, pleasant atmosphere.

M.

Staff are very friendly and helpful to my needs.

K.

Nice store great products good prices

g.

Staff were very informative and helpful

D.

9ne of my favorite pet shops, everything you could need

R.

Average customer service, but staff are knowledgeable.

J.

Good range of things

T.

Didn't make a purchase but staff willing to assist.

K.

Friendly staff. Good range of quality products

M.

Great friendly service even take your pet in

D.

Great advice given 😁

S.

Cute to see all the animals and will have to bring my daughter in some time soon

J.

Big selection of pet food.

M.

See Laura very good customer service! Manager karl also!

D.

Good staff and has everything you need

G.

Good service

D.

Love the staff

v.

Great service today by Gorgia. Thankyou from Vanessa and Neon.

C.

Safe are so lovely to your furbabies

G.

Great place for pet supplies with good specials

U.

Excellent service and prices.

C.

Best in town for products / pet food / pet care advise

S.

Lots of different things for pets nice lay out

A.

Always friendly and happy to help

E.

Good selection but overpriced in my opinion.

A.

Friendly staff helpful great dog gromming

L.

Great shopping for the dogs.

C.

Lovely friendly staff

c.

Great helpful advice and good products

G.

My daughters favourite shop. staff related to her

L.

Great customer service

A.

It's a pet shop. We got cat food. They had it in stock.

A.

Good shop to buy animal goods, and for adopting a new furry friend

V.

Spent ages here looking at the animals. Lovely staff too!

K.

Very helpful team

P.

Great friendly staff and stocked shelfs

A.

Friendly staff and very helpful

E.

Lovely staff very helpfull

T.

Awesome service. Very happy and will be back :)

J.

Great shop knowledgeable staff

C.

Very helpful staff

B.

Had what we wanted at a reasonable price.

S.

Always good service

D.

This one has every thing you need for your pets

F.

Good place to go for all your pet needs

S.

Great place.

Y.

Very knowledge and helpful staff.

R.

Everything yoor pet could need or want but it's not cheap

J.

Really friendly and helpful staff

J.

Dog friendly and good interesting food. Craft beer

D.

Plenty of pets supplies, only fish for sale

Y.

Great staff and good prices

J.

Very friendly and helpful staff!

T.

A great place for shopping for the chickens

R.

Great place for pets to visit too.

A.

I mostly just pop in and out, but you could spend hours in here.

D.

Good but not much of a selection

J.

Good helpful staff good choices

F.

Always have my animal needs.

B.

Beautiful, caring staff. Gorgeous animals

J.

Fantastic service. Great staff.

R.

Great support during the lockdown!

N.

Always receive consistently good service

B.

Great staff, good pricing

I.

Great deals on cat food

b.

Very friendly great service

L.

Good selection and service.

K.

Way to over priced

A.

Always very helpful

C.

Staff are so friendly!

S.

A good amount of stores

C.

Came in for dog wash service was great

B.

As always top service

F.

Nice big showroom

N.

Always have a great range

D.

Good selection of items

T.

Staff so friendly and helpful

D.

great shop and customer service

K.

Love it everyones so friendly & helpful

T.

good deals

S.

Great place, helpful staff.

A.

Please sort out the service area at the Fish section 🐟

N.

Great Service and Advice

K.

Love it. Such a friendly team

A.

Great range. A little expensive

J.

Excellent staff and assistance.

A.

Excellent service and advice

T.

Great service!

P.

Brilliant service as always

S.

Great customer service.

T.

Always good service

R.

Its a lovely place for the pets cheers

A.

Not very many animals

G.

Excellent shop & staff

C.

Large product range but pricey

C.

Lovely customer service.

J.

Great service

C.

Very knowledgeable staff

S.

Happy to assist me spoil the cat

K.

Great service in an awful situation

J.

cool shop

G.

Absolutely Great place

G.

Friendly, knowledgeable staff.

R.

Awesome but very expensive

S.

Very friendly and helpful

M.

Good selection

M.

Big store with big prices.

G.

Everything I need for my pets

h.

Best Petshop in Christchurch

S.

Good value shop

L.

Didn't have many animals

V.

Friendly helpful service

D.

Knowledgeable and helpful staff

S.

Only shop when there is a sale on

D.

Helpful, friendly staff

S.

Great value.

S.

It's okay

L.

Great place great people

E.

Great service.

M.

OK place.

l.

Great selection

T.

Awesome service

K.

Pretty helpful

H.

Kool

c.

Browsing

D.

Good pet shop

S.

Excellent service

L.

Great specials

T.

Great service

施.

nice

S.

Lovely staff

G.

Great team

M.

Great staff

L.

Great as always

E.

Best place in chch

J.

All the stuff!

W.

Spoiled for choice.

L.

Lots of parking

S.

Very helpful

D.

Excellent

A.

No budgies 🙄

R.

Alot of range

B.

Brilliant

J.

Nice and kind

I.

Awesome

U.

Kay is the man!!!

M.

Got it all !

J.

I love it ...

j.

Good service

I.

Busy

M.

Exes Elle the

E.

Epic birds

S.

Happy and friendly 🤗😃

B.

Great shop helpful staff , Aileen is a wee gem , .most helpful

Z.

(Translated) Friendly service, very good items for pets (Original) 服务友善，宠物方面的物品很全

M.

P.

C.

M.

C.

P.

(Translated) Kittttttysss !!!! (Original) Kittttttysss!!!!

C.

C.

N.

J.

J.

J.

A.

A.

C.

A.

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