Reviews of Harvey Norman Northwood. (Shop) in Christchurch (Canterbury).

Harvey Norman Northwood

729 Reviews

305 Comments

Shop

Department store

Appliance store

Camera store

Computer store

Electronics store

Vacuum cleaner store

Unit 1/1 Radcliffe Road, Northwood, Christchurch 8051, New Zealand

Description

Information of Harvey Norman Northwood, Shop in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Harvey Norman Northwood

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Harvey Norman Northwood

A. B.

We were served by David on 2 occasions, once re washing machine and once for a streaming device. These are two very different areas of expertise and he was extremely knowledgeable about both, super helpful. We had just been at another store where the staff didn’t know how to answer our questions. Product knowledge is really important when making large purchases.

F. A.

Always the staff are very friendly, knowledgeable, and helpful. A shop that always has good quality and more importantly they are willing to replace or service your purchasing.

N.

Have shopped here numerous times, Staff are always helpful and attentive and answer any questions in a professional yet personable manner. You guys made my last purchase extremely easy from start to finish thank you

S. S.

OMG! I am awestruck at the service we received at Harvey Norman Belfast last week. Kamal who served us, firstly treated us very attentively, gave us the best possible suggestion. He seems a specialist in coming into a "win-win" deal. Having had a bitter experience at a competitor store, he gave us a 5 star service. And the delivery prompt and goods as promised. See you again Harvey Norman. You have won a customer for lifetime.

J. G.

Visited this store on Friday to look at ovens, cookers and dishwashers. Kamal greeted us listened to what we were looking for He was friendly, knowledgeable but not pushy.Although we didn't buy anything that visit we wanted to give hime a service high five shout out..post script...we went back and made a purchase of an oven, diswasher, range hood and cooktop.

V. T.

Excellent service from sales staff, including those that served me and also others instore

J.

I did notice quite a few staff members standing around behind the counter doing nothing, just chatting. Didn’t seem very professional. Also I did call up first, and the first lady I spoke to, talked to me as if I was such a burden. She sounded so uninterested, was kinda off putting. Staff member that served me was great though :) I think his name was Mash :)

b.

Excellent service from Mash K and Nick. Had laptop issues, Mash made the warranty process simple, we got a loan laptop with data to be transfered and laptop on its way for repair or replacement. Thanks guys you were awesome!

M.

They are helpful staff here as it will not take very long before someone asks if they can help you. There is a very good range of electrical products here and the staff seem to have a good knowledge of what they are selling. Like all Harvey Norman stores look out for the specials and for example cash backs. You can save considerable amounts of money with these deals Worth investigating what's on offer if you need something especially if you have cash. Cash sweetens the deal.

J. C.

Great place, great atmosphere, friendly staff, good prices and fast fix of all tech

A.

Great store, great service with salesman that are not pushy. In addition, if you wish to return a product they can usually just give you the money back unlike competitors that insist on giving you store credit.

A. A.

Went to buy a new vacuum. I had done my research and narrowed it down to 2 different ones. walked in, someone helped me straight away and explained the pros and cons of both models, didnt push one over the other. Was very helpful and knowledgeable so.made my decision easy for me. In and out quick smart. And carried it to my car for me.

S. D.

Great place but customer service was poor got Ignored

J.

We bought all our new kitchen appliances. Great brands and really helpful staff.

S. F.

Just wanting to acknowledge Harvey Norman Northwood (especially Technician Manager Ethan) for his/their everlasting great service! I had a screen problem with my iPhone XS and Ethan was so quick to send away for a replacement screen once checked over - I only had to wait a week for the phone to be repaired and then Ethan even hand delivered my phone back to me at my work whilst he was on annual leave. If that's not good Customer Service then I don't know what is! Forever appreciate the help I receive from each and every staff member here - always so friendly and kind! 100% recommend & 100% recommend Ethan deserves a free coffee, energy drink and a pay rise! : )

A.

Great product knowledge from Jordan, will definitely go and purchase from her next year

P. G.

Always had great helpfull staff Not pushy but keen to offer advice

K. C.

Good store but didn't have what I was looking for.

G. R. (. t. D.

Excellent shop,great helpful staff and very friendly, excellent variety of goods

A. K.

Great service from Jared and his team at camera department. Not only they were able to supply a non-standard camera that I was after but also were able to match the price with other retailer and offer a very favourable finance terms . This is why I like to shop at Harvey Norman Northwood!

S. M.

Nice store, staff were all very attentive :)

C. H.

Great place foe electronic but slack at getting back to you

S. G.

Staff at Harvey Norman were very helpful. I had to return a faulty item purchased through the Airpoints Store and they couldn't have been more friendly or helpful. They made my day. While I was waiting, I spoke to a Computer Shop Manager and he too was very helpful and knowledgeable

B. C.

Ask for Duncan in the computer section - nice guy and knows what he's doing

A. S.

Zoomed in and out with what I needed. Very happy with quick assistance.

N. P.

We went in today for an exciting purchase...a new washing machine. The service was excellent. We had a great young chap serve us, when he wasn't sure about a question he asked for help. Cant't fault these guys.

P. W.

Went to Harvey Normans. They were beyond helpful and even dropped my laptop back to me. Best service ever

J. B.

Good customer service, very accommodating.

R. D.

As usual, excellent service by commited staff. Easy near parking. Computer purchase was easy and quick

D. D.

Have set up a new house and office recently and have had great service and advice with each purchase. Awesome deals too.

J. B.

I was blown away by the incredible service we received from Norman, one of the staff at Harvey Norman. He listened to our needs and was able to provide advice that exceeded our expectations! He interacted well with our 3.5 year old (convincing him that he now needs a dinosaur for Christmas...) and let us know that Santa was in store if we wanted a picture with him. Norman showed us outstanding customer service that meant we left the store with smiles on our faces. Thanks!!

D. B.

Tech support was superb!! Helped me set up my iPad. So patient..

r. d.

I love this store. It has a great up to date range and the sales reps are great. I recently purchased a new washing machine, fridge and toaster from there and they gave me a great deal. There's no hard sell but a genuine interest in your wants and needs.

S. P.

I went to Harvey Norman in Northwood yesterday looking for a printer. A salesman Saurabh (excuse spelling) who although busy with some work came to me and assisted in my needs. He was very knowledgeable, efficient and helpful in which printer would best serve my needs. I can highly recommend him to anyone who needs computer and allied equipment and his expertise does credit to the company.

K. S.

Picked up new vacuum cleaner. Great service despite being given incorrect information for pick up location.

L. S.

I would like to comment on the fantastic service from Saurabh when I went to buy a printer. He was courteous, very obliging and extremely helpful, an asset to your sales team. I will definitely be seeking him out when shopping in that department again.

D. O.

Good service and knowledgeable staff.

C. M. L. T.

The ladies in the photo section are super helpful.

D. M.

Large, bright, new shop. Plenty of parking at the door. Everything is displayed well and the staff are happy to answer questions and set up/change over phones etc.

T. W.

Our choice out of 3 quotes for a Queen sized bed, they came in the best.

n. v.

Purchased a Dolche Gusto coffee machine. Great service from the Harvey staff and with their usual smile. Helpful and efficient. I liked the coffee machine soo much I bought another one last month for the office, this time ordering online through Harvey Normans. Easy process and 3 day delivery. Very impressed!

V. W.

Thanks Jared Lucas at Harvey Norman - Northwood. Great post purchase customer service! Had a problem with the company. Jared followed up immediately and all sorted very quickly. Highly recommend!

R. W.

It's the go to place for my serious shopping, never had a bad experience there yet. Staff are always welcome and helpful. Do your research on pricing and they will come to the party. It's a place that I have come to trust, which means a lot

D. m.

Went to 3 other shops b4. The 3ard one told me the 2nd had what I was after. Harvey Norman had it in spades, very helpfull. Also top notch service on click and collect during covid-19.

M. W.

Went in to buy a smart watch, short on staff, but did well with those who where there. Would have had to order in the watch I wanted, so I settled for the model down from it.

D. S.

Great range at competitive prices. Sales staff are great, knowledgeable and friendly to deal with. Plenty of parking just outside. Public toilets also right outside. Wheelchair accessible with disability parking very close by.

K. S.

Harvey Norman Northwood, Unit 1 Radcliffe Road, Northwood, Christchurch. Shop was very busy but staffs were quick to ask if they could help very friendly and helpful. Would recommend 100%, (not like there Rangiora shop which is my local where they don’t know what service is!!!) Great range of products for you to choose from.

H. B.

Great place to shop. Have bought a lot of household items here. People are friendly and happy to help, always walking around and asking how you are going. Will give you honest advise and not all staff members will try to up sell you. Also good for asking for deals on items.

P. A.

There were a lovely shop assistant who helped us with our choice of vacuum cleaners when we randomly checked this store in the evening a couple of weeks ago ... Especially a labrador puppy, she knew what would work for us, and informed us that the one we were looking for wasn’t the right, and gave a better and reasonable option 🙂

A. M.

We love Harvey Norman....they sure know their stuff!! We buy all our electronics, computers, TV's from them. They never rush you and are more than willing to answer your questions no matter how dumb we sound. Can't praise them enough! We've never struck anyone who seemed to want to get rid of us. Go Northwood Harvey Norman!!

W. W.

I'm not a big fan of Harvey Norman generally but this visit was very good. The service was great - unlike previous visits.

E. F.

EDIT: Still waiting on an item, two weeks later. Great! Saw David today, 5th Jan 2020, he was excellent. Had all of the answers for us, we were in and out of the store with successful purchases in no time at all. Thanks!

D. P.

Great customer service, helpful finding the right product for our home, prompt delivery and installation. Would recommend

G. H.

Tech stuff, you want but cant afford, so you put it on the credit card and spend 5 years paying off that 99 inch TV you needed. I love buying things here, but my pocket doesn't. Always been a great service. 👍

D. P.

I highly recommend Kamal at this store, his customer service, knowledge & commitment is outstanding and He is so lovely to deal with. This man is a huge asset to Harvey Norman, thank you Kamal.

C. E.

Great variety of good at really reasonable prices. Staff are really helpful as well, happy to look at different options once they've established your needs.

K. B.

I want a Stick Vacuum ,just for quick run over for the cat fur ,And I got great bargain save $200 ..That make everybody happy

M.

Great staff and great service

Y.

Great the Tech dept was very helpful

R. M.

The girl that served me today was an amazing young lady. I think her name was Nicky. She helped me was kind to my grandchildren and I really wanted to buy the computer but had to wait until the next day. She did all the hard work so hope she is there when I go back. I would come back to her.

G. D.

Good place to shop.Very friendly and helpful staff.No wait time and this was in one of their sale times.I knew what I wanted b4 going and the staff on site knew were to find it when I got there ... recommend for a quick n easy no fuss shop

L. F.

Great service, when I negotiated DOWN the price of a new TV. I got $75 off plus free surge protector plug

C. L. B.

We are very happy with service, staff members were very helpful, and friendly. excellant.

J. S.

Needed an electric blanket during level3 lockdown. Rang Harvey Norman Northwood shop in the morning for click and collect. Collected the electric blanket that afternoon. Very Happy with the service from the team at Harvey Norman Northwood. Would recommend them to others any time. The Sunbeam Pro Quick and Cosy Electric Blanket is just so good. Keeps the bed warm and cosy all night, even after turning the blanket off. Give it 5 stars from us.

D. T.

My daughter and I just went in to get her a camera, the team where great and very helpful. Will definitely be going back for anything else she will need. Thank you

J. W.

Always get very helpful advice when I need it and prices are good. Greatbackup with technology available.

R. C. C.

Good shop with a friendly service. The price of the product I was looking for was cheaper on their website and I could get the same price on the shop.

C. E.

Great service, always happy to talk discount. Plenty of parking and you also have multiple competitors in the same block, but I've always found that HN will at least match any other price.

M. S.

It's cluttered and hard to really know where to find anyrhing. Getting a salesman is not the easiest especially when the phone keeps ringing. People in store should be given priority over people who phone.

R. f.

Good store, staff swarm and you sometimes feel you are being watched but some staff are nice. Good store otherwise.

R. T.

The staff are very helpful. They would like to help you as soon as possible even though they are very busy. There is a great range of products for you to choose.

W. B.

Friendly helpful staff even though mine was a modest purchase and they were really busy. Good price for the wee retro radio!

A. M.

not sure if this place truly offers the best deal. great selection don't get me wrong but when I was able to purchase the same product from PbTech for $700 less....answer is to shop around.

H. B.

Bought a Panasonic SC-HC200 Compact Stereo System. Great service. Great Price. Awesome product and it looks great too.

J. W.

I wanted to say a huge thankyou to Matt....I don’t know his last name. He works at the Northwood branch and personaon his way home from work delivered my under bench freezer. There was not one in stock at Northwood, so they got one from the distribution centre and Matt delivered it to me. Very, very grateful. Absolutely wonderful service from Matt.

M.

Very helpful.for what I wanted

J. W.

Visited Northwood store today and had the most amazing service from girls in photo shop (Nikki and Leyton). Very helpful and very quick service. Would highly recommend these girls. Thanks so much

P. F.

Great service and knowledgeable staff especially Kamal who always looks after us and is very friendly.

K. W.

Great product. But pushy staff some of them. Too eager to close a sale. After sales service not really.

A. M.

Love Harvey Norman especially at Northwood. They are VERY friendly and keen to help in any way. Would recommend!!

B. B.

On 13th February, 2018 we purchased a photo album on line which was to be a special gift to an overseas relation and we allowed sufficient time for it to be printed and posted by the required date. The album was printed and available for pick up well before the estimated time. We took it home and spent time looking at the finished product and the album came to pieces with loose pages. We returned it back to the shop and explained what had happened and the staff member Nikki arranged for another album to be printed and at our request was couriered to our home address so we could meet the mailing deadline. Nikki kept us informed of actions she had taken to ensure the replacement album was sent in the deadline set. Nikki was first class in her professional handling of the relevant issues. The replacement copy was received on time. When we examined the item lo and behold it fell to bits similar to the first one. We were not impressed to say the least. A phone call to Harvey Norman today 5th March we explained the position to Shanea and she was immediate in her response by saying leave it with me and I will phone you shortly. About an hour later Shanea phoned and explained their printing agent had a machine problem and that a yet another album would be printed and couriered to us urgently and further they would refund the original cost to us. Many thanks to Nikki and Shanea for their first class customer relations given to us. They both deserve special acknowledgment by their employer. Today 21st March I received a phone call from Shanea aking if we were satisfied with the replacement book. It was most pleasing to received a follow up these days. Thank you for Shanea for your professional action. Much appreciated .

S. R.

I'm always getting help from the staff, there is a great team at Harvey Norman Belfast/Northwood.

M. G.

Ethan from the IT service desk is just amazing. Very knowledgeable and always friendly and willing to help.

L. I.

Good range and knowledgeable staff. Not the biggest store in Christchurch but useful as a comparison to the stores around it. Be willing to make a deal.

C.

A variety of options and awesome customer service, very polite

R. L.

The young lady behind the service desk on Tues 11th Georgia was extremely helpful when wanting help with photo printing

b. m.

Extremely helpful. Great display and very good staff

K. H.

Staff were very friendly and helpful. Sunny and sid were fantastic. I would recommend this store above all others.

A. C.

Great service by staff, i gave 4 stars because i love the ASUS brand but Harvey Norman does not stock any ASUS products anymore :'(

C. C.

Service franchises manager and staff were both excellent and knowledgeable and great deal on products.

G. M.

Awesome store, really helpful staff couldn't recommend enough.

C.

Not as cheap as I thought it be considering a lot of stuff is returns or second hand but did have some ok stuff

B. M.

Very good service but product I bought I am not happy with it so taking it back

D. K.

Great service fixing an issue I had with my daughters laptop charger

A. W.

Excellent service & price & options available when considering getting the purchase home.

K. C.

Good customer service. Great range of products.

L. S.

Joey IT tech was great to deal with.Our product was still umder warranty Got a replacement

k. b.

Great place to get almost anything you need for electronics

G. S.

Good service.nice place to shop.reasonable prices.good situation with other shops.easy parking.

m.

Went in and bought a new lounge suite. Excellent service from Nikita and a great experience overall.

G. C.

Always shop here for appliances. They have good prices and you can bargain a bit with them

I. W.

Staff very approachable and make you feel comfortable

P.

Good service not to pushy and seemed knowledgeable about the item I was interested in

G. O.

Helpful staff and good selection of products.

M. D.

Excellent Staff and selection of products. Stocks are good.

H. D.

Excellent service and very informative sales person David.

J. W.

Had a return for a wrong part, it was handled with excellent customer care.

G. M.

Plenty of parking. Access good for abled and disabled. Staff get a salary and commission so can be pushy at times.

T. C.

Excellent service. Were not pushy. Came out with what I needed

T. C.

Bought a microwave $175 cheaper than smiths city next door. Perfect.

S. F.

Wonderful staff and very accommodating. Great deals too!

C. N.

Quick and easy replacement of a faulty keyboard under warranty.

L. L.

Great service and support

G.

I was just in here and had a very good experience with the staff, very impressed.

M. C.

Great Service and range of products. A+

B. M.

Good place to browse and shop. Helpful staff

M. H.

Very helpful great service

S.

Great service

M.

Great service.

H. T.

The staff here look after you very well.... great place to buy appliances

K. m.

Graeme and Sonny were terrific. I had such a bad experience with the Moorhouse branch but Northwood branch is a must for electronics.

P.

Found what I was looking for helpful staff

P. M.

Great selection of goods and very helpful assistant's.

D. F.

Great customer service! Tidy shop. Fast and smooth service.

C.

Got my photos done staff were friendly n helpful

L. D.

The best! Great customer service! would defiantly recommend!

M.

Good variety of products and knowledgeable staff.

A. W.

Great place to shop great staff very helpful

T. W.

Great place for goods, Great service.

M. S.

Lots of specials oj boxing day Good assistant helped us

A. B.

Good service and products. Easy to purchase goods

m.

Friendly and helpful staff

L.

Very helpful. Recommended.

J. B.

Good quality, helpful staff.

R. a. K. A.

Very good service given Stefan

H. N. T. W.

Sweet experience. Helpful and knowledgable staff

J. H.

Good handy as several other retailers in close proximity to compare to

J. Y. L.

Great store manager who's got the sense of humour.

E. Y.

Ryan from computer department is super nice and kind. Will be back again. 😊

G. K.

I received a very nice welcome when I entered the store.

D.

People very helpful

J.

Has all the gadgets you'll need

B. B.

I found the staff out standing could not b more helpful !

J. A.

The young ladie was very helpful to me will go again

S. B.

Great electrical / electronics store with very helpful staff

C.

Fantastic service..thank u

T. U.

Good location, selection and helpful staff.

P. M.

Very knowledgeable staff, great product range

S. B.

Good apart from staff not doing there jobs

I.

Really helpful staff

A.

It's very good shoppers.

C. B.

Very good, very helpful, would go back anytime..

T. B.

Good service, bought a printer for my granddad here.

m. l.

Good parking plenty of staff and relaxed sale

K.

Great blzck friday deals

R. H.

Awesome with a new pair of Wireless Headphones

D. F.

Great service and product range

S. J.

Was pretty busy the day we came so had to wait in line for a while.

d.

Huge range, good customer service and reasonably priced goods

H. T.

Had to stand around waiting for customer service. Then had no stock

A. H.

Great shop for all your electrical needs

D.

Great service as per normal

P.

Great service & products

A. F.

Really helpful staff who was able to answer my questions

G. D.

Good service staff where frendly and helpful

P. S.

Lots of stuff with deals aplenty. You can get a deal if you push

G.

Great Place to window shop

J. N.

Great store with great sale prices.

B. A.

very good Harvey Norman store. supa centre is good

J. S.

Lovely store and well laid out.

O. G.

Good range, lots of sales people which can be a good thing or a bad thing.

T.

Good staff very helpful.

K. M.

Typical Harvey Norman. Extensive range, good staff

M.

Great service with my ipad

A.

Great friendly service

d. C.

This place is chaos. It always looks like a herd of bulls have just barged through.

M.

Excellent customer service thank you

H. M.

Friendly cashier ...but ican be ignored by staff as an older citizen

E.

Helpful staff, quick transaction.

R. D. C.

Excellent trade, best advice and prompt service

E. C.

Victor was very helpful & knowledgeable about the televisions.

p. p.

Good place to buy home needs and electronics

K. D.

Good products and helpful staff

R.

Good news every thing you got

R.

Staff were more than helpful

R.

Great store with fantastic deals

C.

Lovely helpful ladies at the photo center.

S. I.

The staff were so helpful. Thanks.

B.

Fabulous staff & a great discount

A.

Excellent... good staff support

A. A.

Good shop, helpfull staff.

A. M.

Good service for Boxing Day Sale

D.

excellent service, variety and prices

L.

Could not have been more helpful, nothing was a bother

S.

Very friendly, good place to deal with

L.

Friendly staff. Big range on everything

J. A.

Very helpful friendly staff

J.

Really helpful and hassle free!

M. W.

Helpful, knowledgeable and friendly staff

D.

Very professional service

P.

Good range service ok

R.

Brought a printer...Great service!

R.

Lots of Help - Excellent Service

G.

Brought electronic appliances here with large range of appliances.

T. M.

All good staff very good thanks

J.

Always happy to help when needed!

A.

helpful friendly staff.

T.

Harvey norman is a good place to shop

W.

Helpful staff member on this visit.

D.

Fabulous staff & so helpful

D.

Got what we wanted

A.

Wait for that sale, always one around the corner

R. H.

Great place to buy.

D.

Always great service.

G.

Friendly, helpful staff.

G.

A busy will priced appliance store

H.

Very good and helpful.

A.

Great service as always

M. C.

Reasonable range, good staff.

M.

Great homewares selection

J.

Always helpful staff

R.

Long weight shambolic service

M.

Great place for printing photos

D.

DILIP was a great help

I.

Got the help as far as they could go.

A.

Good service thanks

D.

Great customer service

M. D.

Good and fast service

C. K.

All good

J.

Very helpful staff

B.

Friendly and knowledgeable team...

H. L.

Great place to shop

M.

good

M.

Staff very helpful

P.

Very helpful staff

D.

Very helpful 👌

M.

Friendly helpful staff

M.

Good quality photos.

A.

Tech shops next to each other.

B.

Good selection

C.

Good computer people

J.

Great place to deal with

S.

Great store.

H.

Only to willing to help you

K.

It's an appliance store.

B.

Good shop

S. P.

Great service.

L.

Great service!

H.

Yeah nah good

C.

Great service!

C.

Great service

F.

Good products

D.

Good price

D.

Great service

P.

Good service

R.

I printed some photos

M.

Efficient and helpful.

J.

Great service

A.

Great service

K.

Helpful staff.

C.

Great service

T.

Great store

R.

A nice tidy store

C.

Awesome staff

D.

Good Service

D.

Good service

S.

Kamal was excellent

P. V.

It was OK

L.

Exelent

B.

Good service

L.

Excellwnt

D.

Quick service

J.

Darin was brilliant

A.

So so

S.

Good bargains

A.

Helpful staff

H.

Ok

B.

Good options

G.

Very helpful

N.

Found what I was looking for

S.

Helpful

j.

Awesome

J.

Awesome

K.

Helpful staff

K.

Great

B. S.

Friendly staff

K.

Helpful staff

H.

Great and friendly stuff

J.

Thanks

김.

(Translated) A little cheaper than anywhere else (Original) 다른 곳 보다는 조금 저려함 가격

G.

F.

P.

G.

z.

D.

k.

O.

M.

C.

A.

M.

P.

E.

R.

Contact