Reviews of The Floor Store. (Shop) in Hamilton (Waikato).

The Floor Store

122 Reviews

10 Comments

Shop

Flooring store

Carpet installer

Carpet store

Carpet wholesaler

Flooring contractor

Wood and laminate flooring supplier

Wood floor installation service

616 Te Rapa Road, Te Rapa, Hamilton 3200, New Zealand

Description

Information of The Floor Store, Shop in Hamilton (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of The Floor Store

Reviews of The Floor Store

S. K.

We recently used The Floor Store and were very impressed from the entire service from colour consultant to install and follow up after install. Abby was very knowledgeable about products and helped me to narrow down what would work in our house. She recommended a different style carpet that I had initially thought I would not like but I ended up picking this. The installer did a great job and left no mess or no damage to any of the skirtings. Very glad we chose The floor store and will definitely use them in future. Their service was far superior to other major franchises that I also approached. Thanks team, we love the carpet (and service)!

j. s.

We had a great experience with the floor store. In every aspect. Our initial meeting with Ace who measured our floors was full of knowledgeable advice. To Alexandria also extremely knowledgeable. They were helpful in getting the right carpet and flooring for us. Every follow up encounter with the Layer Andy, the guys in dispatch, other consultants were always super helpful and attentive. So nice to deal with people who cared about more than just the initial sale. Thank you so much we have recommended you to our whole street, as everyone loves our carpet, so soft its dream!

M. T.

Dealing with the floor store was a super helpful and seamless experience. Abby helped us from the moment we entered the store to ensure we picked the most suitable flooring for our needs. Abby made our experience so easy with quick and reliable communication . Would 100% recommend the floor store for any flooring needs with a super high standard

B. G.

We've had a great experience with the Floor Store. Excellent service, outstanding communication and top notch products that were laid expertly. Highly recommended.

O. S.

Once again Abby and The Floor Store have been fantastic especially with the reshuffling of jobs due to COVID lockdown. We were kept up to date with date changes throughout the process. The installers are also very friendly and professional. We are super stoked with the finished product. If you have any flooring requirements, please don’t hesitate to visit The Floor Store!!

M. M.

Would recommend Abby to anyone who is unsure of what they want. Her patience and obliging customer service was the reason we went with the Floor Store over two stores we were also consulting with. Nothing was too much trouble and we were not made to feel annoying. She always got back to us when she said she would.

G. H.

Amazing job from our initial contact to the installation and invoicing. Well done. Thanks Abby for the awesome customer service. Gail from Waikato Healthy Homes.

T. H.

Great selections, staff know a lot and were happy to help. They definitely knew their products as I had a few different scenarios and got given great ideas for all of them.

S. N.

This is the second time I've used floor store. Both times they have been professional, helpful and flexible. The installer was fantastic. The carpet great. I would totally recommend.

N. M.

I have never experienced customer service like this before. ABSOLUTE OUTSTANDING Abby is amazing, very friendly and helpful with great communication every step of the way. From choosing the carpet, to install, to after service. Very much appreciated. Big thanks to Andy who installed the carpet, very friendly and professional. Had the carpet laid in know time and to the highest standard. Highly recommend The floor store for your flooring needs.

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