Reviews of Carpet Court Masterton. (Shop) in Masterton (Wellington).
Carpet Court Masterton
61 Dixon Street, Masterton 5810, New Zealand
Description
Information of Carpet Court Masterton, Shop in Masterton (Wellington)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Carpet Court Masterton
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9:30am–12:30pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of Carpet Court Masterton
P.We love our new carpet installed by Carpetcourt Masterton. Dean was very helpful in the sales area. We were interested in the Rhino range and he demonstrated how serviceable it was. The installers, Mike and his team were extremely efficient and pleasant to deal with. I would thoroughly recommend them to anyone considering an install. Thanks team!
W.Excellent service at shop. Understood our needs and recommended the type of carpet we needed.
However their was a considerable delay in getting a response to a guide when the carpet could be laid.
After the carpet was laid we spent a considerable amount of time vacuming and cleaning up the cuttings and bits left behind by the installers.
We would have expected the carpet to be clean and ready to use after installation. Not impressed with this aspect of the service at all.
We own a service business and if our people left a job untidy like this their would be consequences.
D.(Edit: Changed from 2 to 4 stars. A representative has since resolved the issue I was experiencing. Still issues with communications.)
Initial experience was good. Helpful staff in store and offered delivery of carpet as I wasn't ordering install, only the carpet.
Payed for the carpet then heard nothing back. I called up after 10 days of hearing nothing only to find carpet had arrived a week ago and no one had contacted me. The person on the phone then seemed to know nothing about an offer to deliver it, but that they would send an email. Didn't hear anything back for several days so I called again. The carpet was then delivered that day.
The carpet that arrived had obvious manufacturing faults in it and could not be laid by the installer that I had arranged so I had to postpone that install and reschedule another time with him.
I have sent emails and pictures of the faults but am still to hear back on what will be happening. As of yet I have a carpet that can't be installed, and an upset installer that I'm wasting his time. Overall not the straightforward and hassle free experience I hoped for. Will gladly update this review once I get a resolution.
S.Very helpful and friendly staff
S.Very helpful staff.
I.Very good service
S.Very Helpful staff
G.Great service
P.Awesome
L.
P.
C.
D.