Reviews of Harvey Norman Nelson. (Shop) in Nelson (Nelson).
Harvey Norman Nelson
69 Saint Vincent Street, Toi Toi, Nelson 7010, New Zealand
Description
Information of Harvey Norman Nelson, Shop in Nelson (Nelson)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Harvey Norman Nelson
Popular times
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Tuesday
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Thursday
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Friday
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Saturday
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Reviews of Harvey Norman Nelson
D.
The customer service that Ben provided when my elderly mother purchased a bed settee from this store was outstanding! The team also went out of their way to help when she needed after sales assistance. Thank you! Highly recommend.
B.
Very good . Had time to look at what we wanted. And then sales person came along and new what she was talking about. Awesome thank you
A.
Good shop for browsing they did not have the product i was asking about in stock, and could possibly be a 3 to 4 month wait, so bought someting else instead. Sign of the times at present.
J.
Amazing service at Harvey Norman. Thanks to the Indian man who assisted me with my passport photo, he gave great customer service and was patient. Very quick. Excellent!! Thanks, mate I will surely be back to have more photos printed with my family.
J.
Lovely spacious store with great stock and brands that we all know and enjoy. Helpful staff with good product knowledge and advice. In all, a worthwhile shopping experience, highly recommend.
K.
We were approached by a staff member who was not wearing a mask.
We asked her should she be wearing a mask to which she replied " I have an exemption" flourishing a laminated card attached to a lanyard.
We never asked but would suggest that she is also not vaccinated?
We did not stay in the store and won't go back.
We bought our furniture elsewhere.
And we are telling our friends.
c.
Great shop. Good variety of furniture and appliances technology. Friendly staff.
Plenty parking.
S.
Excellent service very helpful and honest staff competitive prices highly recommended to all. well done to harvey norman Nelson
M.
Got really good service from Kylie,but sadly the checkout girl lacked any personality ,no hello or thanku.
D.
Still actively avoid the place if I can, customer service still terrible, received a big sigh when I said I was only there to collect online purchase, assuming they miss out on commission because of it.
V.
Good selection of goods. Staff a little keen to help. Sometimes you want a bit of space to have a look at stuff. Having said that, the staff were helpful and friendly.
L.
Kerry at Harvey Norman in Nelson was fantastic, he sorted all the details of the purchase and delivery of the heat pump. Nothing was too much trouble, friendly and professional, a pleasure to deal with. Very happy with the heat pump.
N.
Fantastic store to deal with, all the staff excellent, and want to make special note of Eli who I understand is a manager in computers. His knowledge, technical expertise, clarity in explaining and general helpfulness is beyond compare in our opinion. What a great guy. Will not shop anywhere else. Thanks guys. Thankyou Eli.
L.
An okay place.. Staff are a bit pushy. Tried to sell me something different to what I wanted. Unfortunately no other place had what I wanted at a comparable price.
T.
Dealt with Amanda she was so incredibly helpful. Stayed behind after hours for a long time to help me get my phone. The rest of the staff patiently waited aswell excellent service, highly recommend and a huge thanks to Amanda!
P.
They have products that you want to buy. Friendly staff
K.
My experience in purchasing a replacement mobile phone was a Real pleasure that was so well handled by " JAMIE" in Nelson . I had sourced the product on line and as the special was only valid this last weekend I visited the Nelson store . Jamie was never 'pushy' as in doing the ' Upsell pitch that is a mark of lesser sales people that care not for the customers needs .
He also engaged other team members to steer me in being satisfied on the product suiting my needs. He was communicative and never confrontational . He offered the Carrier options too but Skinny was more cost effective So a Relaxed outcome was assured . Yes > Jamie has a stellar Sales Career ahead based on his Professional and Personable handling of my Handset replacement needs. Thanks Jamie . Well done !
P.
Went looking for a new bed. Shop was uninviting, not well lit and not interested in selling..... Up to 8 or 12 weeks for delivery. Others can do better for sure. Shop was like an empty hall..... Two people laughing and joking noisy as heck.... Horrible place sorry
J.
Got a good deal here on an awesome electric recliner, delivered unpacked and happy as now
T.
Great people wanting to help despite not finding what we wanted.
S.
It is always pleasant going into Harvey Norman, the staff are always friendly and helpful 😊😊
P.
Very impressive response regarding a product care warranty sold to me in Australia and the Australian stores did nothing but sleaze their way out of honouring it, no wonder they can't play rugby in Australia, they can't even hold their heads high enough to see the shameful actions they commit daily. What a nightmare shopping with this bs company, NEVER AGAIN WILL I SHOP HERE.
Z.
Great experience inside and also out the back at the warehouse when collecting goods. Great folk.
D.
A lovely young lady was very helpful in our selection of whiteware 😊
D.
Elongated delays for furniture I been waiting four months
i.
Best prices in town and the most stock of items I've always looked for making this place a "must stop" shop before looking elsewhere. Friendly, honest and informative staff that specialize in their own field of the department.
L.
Had purchased a faulty product from here the other day. When I went to return the item, one employee (tall guy with impeccable style) handled the return experience with outstanding expertise in customer service. They truly made it a breeze - after the past couple of stressful months, I really wasn't after anymore unnecessary stress - I was able to walk away with a replaced product in no time & a massive smile on my face! Absolutely made my day, mahi pai Harvey Norman Nelson.
A.
Lảrge retail store specializing in home furniture for all rooms of a home.There is a smaller electrical appliance area selling good quality products.You can also down load your photos from all media on their Fuji equipment.Good quality reproduction and very competitive pricing!!
A.
Good bright store, staff very friendly but some staff didn't know very much about some of the products. Would go back again though,, lots of choices
L.
Nice guy Kerry was very helpful when buying an oven.
D.
Large stock and an amazing variety of good ranging from tech to furniture. Lots of staff eager to help and make your experience fast.
Horribly over priced unfortunately and I kept having people trying to give me sales pitches and asking for my name address and phone number (annoying).
I'll go there if I need something urgently but not for a shopping spree.
L.
The staff were absolutely helpful and patient. They gave there advice professionally on there products
P.
At recommendation I had a silicone protector fitted to my mobile. Doesn't crack, fantastic...plus guaranteed/replaced for life of phone.
R.
Great place to shop. They often have really good interest free deals. The staff are knowledgeable and helpful. There is lots of easy parking.
K.
Good service and prices. Salesman's followed through with quote and availability as he said he would.
E.
To date phone contact has been quick and response from Departments I required has also been very satisfactory. After going into the store I am equally pleased with the customer service and discounted pricing on some goods.
So all in all, I am very happy to rate my experiences between Very Good and Excellent. For the record: the departments have been Small appliances (soda streams, razors etc), Whiteware, (Fridge/freezers) Computers and the Photo Kiosk. I have also found the service from the Checkout in that area also very satisfactory.
M.
Went to get a tv the other week, dealt with a tall man with an interesting mustache very helpful young man. good deal we got use our screen cleaner lots, although staff members were hissing at us which was strange?
R.
We were very impressed with our shopping experience at Harvey Norman Nelson. Helpful and very friendly staff who went out of their way to be pleasant in this very neat and well stocked outlet. This came in sharp contrast to a recent visit to Smith's City who would be arguably the worst retail outlet in the district. Richard and Robyn
J.
Just brought a camrea their (cannon800d ) excellent customer service from Elli ? And also from Eden the next day dealing with a wee false advertising issue 😡, calm and very kind gentlemen easy going and great help , would recommend the store . Tip . Check you're expire dates on promotions that give money back!!! 😂😂😂😂
N.
I had great advice and service from Karl, a Salesperson in the Electrical Department at the Nelson store, whose expertise and knowledge gave me the information that I required to chose between different models etc of the Bosch Stick Vacumns that I was having trouble deciding upon.
With his help I chose the perfect one for my needs and I truly appreciate his professionalism and good friendly service.
It is such a welcome return to helpful knowledgeable service.
He should be commended for his work.
Thanks so much Karl.
Nerana Coulston
C.
Interdepartmental knowledge is good, less handball between different reps when you ask questions. Friendly team, clean and intuitive floor layout. Overall a good role model for some of the other stores
K.
Very helpful staff and lots of stock
D.
The guys gave me amazing service. I was ultra happy with the deal I got
V.
If you're looking for a bedroom suite and great friendly service, go see Eddie in the Nelson store. Great guy and very helpful. 😀 but unfortunately they come up short when keeping to delivery times and communication, as a different explanation was given every time we asked.
G.
Excellent customer service in electronics. Very thoughtful and knowledgeable staff. Liam the manager of computer department is A1 guy. Always gracious and generous with his attention and assistance.
K.
They didn't have a protective case or screen protector for my iPad 2. Disappointing! Ended up getting what I wanted from a stall in the concourse at Richmond Mall. Usually a better result at H. N.'s
C.
Friendly staff and good advice.
1.
Best customer experience I've perhaps ever. Washing machine sales rep knew the product in and out. Incredibly professional!
B.
Great experience. The Staff member who helped us was awesome.
M.
I would like to give a big thank you to your employee Chevy. We are on holidays from Australia travelling in a hire car when our GPS failed and would not turn on. We called into Harvey Norman thinking we needed to buy a new unit. Chevy had a look at our old unit and within a couple of minutes had it working again. It is great to see someone being so friendly, helpful and honest. I nominate Chevy for employee of the month award!
B.
I like going there, there usually someone who knows what he is talking about ,and if they are not familiar with the stuff they call somebody else who knows. Prices are good and customer service is friendly if there is a problem. Did not have a bad experience so far. For a big chain they have good service.
T.
Great knowledgeable staff, great service, reasonable pricing & excellent deals on sales. Big premises & well said out.
R.
Always very helpful
B.
Good store. Not specific to this store, but they have been absolute punishers in the past
B.
Good range of products and nice enough staff
D.
Staff very helpful giving information and options and best deal. Also very pleasant to deal with.
N.
Plenty on offer, service is good when u get it but half of the employees walk around like they really don't enjoy there job
t.
Expensive but quality products
R.
Wonderful service as usual from Sean & Betsy..thank you for your patience,always make you feel special,always happy to help with getting the best results-Robyn Grant
S.
I gave this store a 3 star because there is one pro and one con about Harvey Norman. Pro is that it pretty much has everything, well most of the selection of techs and other things compared to other smaller stores like dickamith,noel lemming.etc this is good as it can be a one stop shop for tech needs. The only con amd big one is that it is easily the most overpriced rip off stores.. Even 2year old flagship mobile phones still sell at over 1000$ where everywhere sells at a much cheaper price which is ridiculous
J.
Great store, wide variety of products and the only downside is almost every salesperson in the shop asks if you need help which I never like in electronics stores.
c.
Two staff at Harvey Norman Nelson have been really helpful recently. Tim in the electronics department and Cornelius in the computing department. Both were exceptionally helpful and patient.
You should be proud to have employees like them.
C.
Got a great deal on a fridge. The staff where knowledgeable and arranged a fast delivery for me. Great communication throughout.
S.
Very impressed with Georgia who went out of her way to source filters for our Shark Navigator. A helpful, polite and efficient member of staff. Keep up the good work Georgia and thank you for your help.
A.
Always good at hardly normal, 😉 the guys know their stuff, and pricing is always competitive. I don't bother checking anyone else out anymore.
C.
Place looked good with balloons and streamers everywhere, the guy in the fridge section, Harvey? Harry? Helped me out, got me what I needed at a really good price!
S.
Cashier was a little dis interested in his job. Salesman gave wrong price but sorted once I showed him the sale price.
D.
We recently purchased new lounge furniture from Harvey Norman Nelson. Our salesman was Ray and the service we received was absolutely outstanding. My husband recently suffered a heart attack is and not allowed to lift anything. Ray came out with the del. truck on his day off to assist us with unloading and getting the furniture into the correct place. Thanks again Ray
Pat and Dennis Motueka
S.
The front store looks sterile. Service was good.
L.
Lovely helpful staff .And delivery was prompt and friendly .
S.
Great service in lock down.
T.
Pretty bad service as usual. Not that busy but no real service. Ok as new what we wanted.
K.
Good selection of quality products for the home, we were looking at Dyson vacuum cleaners and staff were very helpful
K.
Boxing Day 2019, the whole place was going crazy, so many people. Great prices something for every one.
G.
Lots of nice things ! Definitely will leave the store by making a purchase !
C.
Good place to shop
Knowledge is excellent.
D.
Big store didn't have what I was after,but jumped on buy most of the reps 😂
J.
Lots of goods to choose from. Very busy store with heaps of parking
T.
Delt with a guy Eli in tech.
Amazingly helpful and super knowledgeable
T.
Excellent sales person was knowledgeable, helpful and friendly. Got exactly what I need.
K.
Loads of friendly and helpful staff, huge range of household furniture, accessories and appliances to choose from with great prices.
k.
Great service and advice
M.
Had what I wanted, a good price 4 day super sale. Easy parking good service
S.
Great team with sone great prices
V.
Will wait and see. Had faulty product that we have had back for 2nd time. reserving judgment
a.
Good customer service
J.
Over priced if you got cash
.set up more for finance.
A.
Huge layout little bit pricey. Friendly customer service.
M.
Not alot of great selections. Store is much to buf
P.
A very nice shopping experience. Good parking. Friendly helpful staff. Nice bathrooms.
S.
Appliances, Tvs, Computers and Lounge suits with good service.
J.
Great price for my new phone, although pushy staff.
G.
Average large department store. Not the best prices in town, but plenty of parking available.
R.
Good range of goods, decent price awesome customer service from Riki. Thanks👍
I.
Excellent staff assistance. Good service with a friendly young man.
J.
All good, but I really wish there was a cafe inside
D.
I have recently purchased whiteware and the staff have been amazing. Very helpful and kept me informed.
P.
Always a pleasure to go here as the staff are very pleasant & helpful
S.
Vacuum cleaners cheaper at Farmers so depends a lot on what you are buying. Pays to look around!
M.
Pretty epic, the sales man smashed his phone against the desk
D.
prices a little high.
terrible return policy
excellent customer service before you buy the product though
R.
Umm... It's Hardly Normals, like Maccas without the burgers, you've been to one you've been to em all
T.
Huge store, great range of products and helpful staff
G.
Love this shop.... has everything you need and friendly staff too
M.
Real good deals, staff are awesome
K.
Service was good, but sparce.
E.
Great service & deals, my first port of call for appliances
M.
Didn't have a good selection of photo frames
L.
My favourite shop and great staff
G.
Great service and the staff member who served me was lively.
F.
Did have good service.
j.
Great staff in electrical department grant Markham and Rory Boyd were especially helpfull
J.
Very helpfull staff. Huge product range.
N.
Very spacious shop. Lots of variety. Large carpark. Very helpful staff.
G.
Great deals and helpful staff.
J.
Good service and good deals on items 👍
Y.
Very helpful staff. Friendly and professional.
J.
Great work easy to deal with.
B.
Nice store with staff who know about the products they are selling
R.
First sales person was abit pushy. Second sales person was nice and friendly and helped
K.
This places i really enjoy going to😊😊 the people really no what they are talking about top top marks Harvey Norman 👍👍
C.
Lovely staff, happy to help and answer questions.
J.
Alwsys a plessure sjopping there
D.
Good for shopping
P.
Very helpful salesman, knew his product which I then bought.
A.
Nice big retail store. Good selection s
a.
Photo printing was not good. They couldn't print any of the photos I wanted, they couldn't even bring them up from my phone
P.
All good, got some photos done.
R.
Champion salesman making life easy. Quick sell, easy sell.
M.
Helpful staff here, huge range of things to look at.
C.
Helpful staff and nice big store to explore
D.
It's a nice well run store..
T.
Great place
D.
I was served straight away and helped with an error I made. Folks here are very friendly.
C.
Helpful and knowledgeable staff with great service!
I.
Great store with friendly and helpful staff.
y.
Very helpful assistant and good choices
S.
When going to computer section talk to Chevy.. very helpful!
N.
Had some great bargens!!
M.
Great staff in small appliances easy going
T.
Ask for Fynn a very helpful salesperson with our purchase
Y.
Did all the electrical stores and H N came out this for the cake mixture I wanted.
P.
Good store loads of options in electronics or computer or anything !
I.
Helpful staff
D.
Very good
i.
Always pleasant shopping there.
W.
Helpful staff. Good selection.
J.
Delightfully large rang of quality products
J.
Great store. Easy parking.
B.
Daughter brought a computer, good price
P.
Helpful, friendly staff, reasonable prices.
R.
Photo center is easy and fast to use
A.
Great customer service with great prices.
M.
Just another Harvey Norman store. The staff are helpful though.
K.
They were very helpful
J.
Too easy
N.
Good place and friendly staff at the shore
S.
Very nice shop, but maybe a bit to expensive.
M.
Great range and good staff.
G.
Great electronic store. ..
Bargains when on sale national chain store
R.
Knowledgeable staff and great deals
M.
Great range of electrical.
B.
Love shopping wish I had more money
D.
Service is great had no problem
L.
Good products and good service
J.
Great customer service
M.
Always go the extra mile for their customers.
T.
Great helpful staff good specials
S.
Great service good range
u.
This is such a great Department store
T.
Excellent customer service
L.
No workers came over for help.
C.
Very helpful sales people
G.
Fully sick moiiiiiit hum dinga
a.
Big store, really big
V.
Great service from Rick.
K.
Very good range of products
C.
Great product at a great price.
N.
Lots to look at but service a bit average.
C.
Great place for a good deal
P.
Good service and friendly staff
c.
Good stock range
L.
I like harvey norman s found helpfull
j.
Great place for furniture and electrical
M.
Large store with a generally good range
C.
Always helpful and friendly.
G.
Great staff work here
D.
Good place for Tech and Furniture.
Z.
Great photo printing service
D.
Great shopping 🛒
N.
Great service
A.
Can be a hit or miss in store
S.
Great customer service
P.
Helpful friendly staff
J.
Awesome 👌. Service
O.
Boxing day sale was fab
M.
Great service
E.
Great store
S.
Good Easter deals
D.
Good service and selecrion
s.
Girls did a great gob
D.
Thank you just checking prices
R.
It's ok
B.
Helpful q
J.
Lov Uncle HARVEY. BargainS
👁️👀🙄
J.
It's highly recommended
J.
Expensive. But photos are great
T.
Great tech place.
T.
Very helpful staff
H.
Friendly helpful staff
P.
All good
M.
Big range of stuff
d.
Big selection
S.
Very good service
I.
Good products
V.
Awesome, so helpful
K.
Just ok
J.
Staff helpful.
r.
The staff were friendly
A.
Got everything you need
G.
Helpful staff
D.
Good staff
R.
Fabulous service.
D.
Great service
F.
Too much variety
M.
Lots of expensive furniture
c.
quality branded products
W.
Very busy place
E.
Great sevice.
R.
A good visit.
M.
Need to visit again.
l.
It was ok
S.
Too few staff
H.
Good sales
P.
Not very helpful
A.
Great range
M.
A normal department store
R.
Amazing
D.
Exelent
A.
Ok
L.
Great service
L.
Found everything I needed
A.
Good service
M.
Wonderful
F.
Great choice
A.
Friendly service
J.
Fine
E.
Good service
S.
Ok
M.
Wonderful
A.
Good place
T.
Friendly staff
J.
Friendly staff
C.
Easy shopping
B.
Nice place
E.
Gd service
M.
Stock in disarray
f.
Impressive
P.
Just looking
S.
Interesting
C.
First time using Photo Centre and staff helpful guiding us through the steps.
K.
(Translated) Theft local shop
(Original)
Goid local shop
I.
(Translated) North
(Original)
Awedome
M.
R.
M.
A.
a.
D.
a.
K.
J.
E.
R.
N.
P.