Reviews of Animates New Plymouth. (Shop) in New Plymouth (Taranaki).

Animates New Plymouth

589 Reviews

252 Comments

Shop

Pet store

163/167 Courtenay Street, New Plymouth Central, New Plymouth 4310, New Zealand

Description

Information of Animates New Plymouth, Shop in New Plymouth (Taranaki)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates New Plymouth

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Animates New Plymouth

M. S.

A 10 minute visit to use the dog wash. Very friendly staff and always offer helpful information or recommend products for your pets. A good selection of fish with many tanks full of different varieties.

P. H.

Plenty of parking, large store with plenty of stock. Good aircon on such a hot day, great customer relations. Impressive fish tank display.

R. B.

Very helpful staff with personal knowledge of pets and lots of great tips to share. The store is vast and we'll spaced out, loved the sneaky googly eyes appearing on some of the packaging 😂

E. U.

Good range of pet food, pet care stuff. We usually go there to buy treats for our budgies and aquarium care products and food for our few dozen of tropical fish. They have bird cages, aquariums etc. They also sell live pet fish, and have great variety of tropical fish. They have a pet wash. Staff are very welcoming, knowledgeable and helpful. Online shopping is such a great advantage especially during COVID19 pandemic to keep our birds and fish safe.

D. M.

Great shop but sometimes hard to get served..usually because staff are busy with other customers. Can be annoying when you just want to buy one thing however

L. S.

Awesome shop. Take my dog in with me & she gets heaps of attention. Gave me some great advice alsk

F. C.

Best service for people wanting to buy tropical fish. Always so helpful and kind. Thank you

L. “.

They are very helpful, in my of thinking animates is a little expensive, but lots to look at and they cater for all needs, you can take your dog into the shop

A. k.

Love love love this place. Fantastic staff great range of products

P. M.

Great selection of pets food cages accessories. Tremendous display of tropical fish and tanks.

B. P.

Service is always very good. The team had a great knowledge of fish, with good personal examples of which fish could be placed in a tank together.

J. C.

Always love coming here . Got good specials and you can bring your dog in aswell . My dogs home away from home 🏡

H. K.

Fantastic place for my pet, and very friendly staff !!

J. B.

Super helpful when purchasing haltis for my dogs, the lovely women in there not only helped me to find the product but they helped me fit the dogs in them and went the extra mile helping me to get them used to them in the store and gave my dogs treats to get them in the collars. Couldn't have been better !! Thanks guys ! ❤

M. B.

I went there for some smite, mite remover. The staff knew what I wanted and ld me to the right shelf easily. The shop is well laid out. The dog washers were quite busy too.

A. T.

Good service, great air conditioning... :-) as to the pet they didn't have any kitten's, a quick query with the lovely staff and i was soon on the road to someone who did have kitten's, will be adopting one soon. Thanks team... back soon

C. K. G.

Animates is an amazing store for all your pets essential and more. The staff are always kind and have super service skills. You can even take you pets inside and they have a dog wash. I always try make a stop at animate when I'm in town. Keep it up

s. d.

Great place. Great staff. Everything you need.

S.

Wow everything and more. Things for animals that I have never seen before. This store allows animals inside the store itself. Very professional and courtesy staff work there.

A. S. G.

Went in to find specific dog biscuits. Very good range of dog and cat foods. Prices abit high for such a large outlet. Although I did get the biscuits on mid winter special and have been offered frequent feeder 15% discount. Good range of other pet accessories.

J. M.

Good friendly staff had what I needed.

J. S.

Usually i have great service everytime i pick up my dog food from Animates, but today i struggled to find someone to help me with the extra large dog food bag. I looked for someone for about 5 minutes but there was only 2 staff i could see which were busy on the checkouts. The staff member that did help me in the end was very friendly and helpful, maybe more staff on the floor might be helpful. A positive though was the COVID code was easily placed and easy to access.

t.

Great staff shop for your pets

C. M.

Great, very helpful staff

A. W.

Although 6 staff on shop floor, no one came to assist me until I got to checkout. Pity, was willing to spend a bit more money, but no one bothered to help me

D. T.

Live this place for fish products and cat things. Bargain bins ok at times too. But especially helpful explaining new products. Good friendly people. Thank you Animates.

S. J.

Had a couple of dealings with Lani, she is awesome and passionate about what she does and clearly cares for all things animal. All the staff in fact are friendly and helpful! :)

K. S.

Very helpful staff but no live animals apart from fish. Great amount of pet accessories tho if that's what your looking for

I.

Good wash station and the staff member was awesome! I wasn't sure how long we needed for the wash so he offered an extra token if we needed it.

R. M.

Very friendly staff. Helpful when I was trying to buy a kennel for my new dog. They offered to hold one for me which I appreciated.

A. P.

I could get lost in this place. Great selection of goods, just a shame they don't have live pets for sale. But overall, still a good place

J. R.

Good selection of pet foods, toys, accessories, bedding etc. Price is on the high side. Staff are friendly and helpful. Heaps of parking and easily accessible. The inside dog washing facility is really cool!

K. L.

Really helpful staff.

N. T.

Staff friendly, knowledgeable and experienced, extremely helpful & well versed on their products. Store was well lit, open, displayed well & clean. Animals were happy, obviously well cared for & very cute. When i asked, information was in-depth, extensive & well thought out. Very impressed

D.

Staff we're excellent

R.

Impressive service and friendly staff

P.

Friendly helpful staff. Didn't have what I was after but advised me where I could possibly get it. Great experience

M. M.

Nice big clean open store with a lot of variety. I was in there early to mid morning not a lot of people around and I managed to enter look around and leave without being acknowledged by the staff. May have been an off day so will try again. Layout the cleanliness of the store to their credit.

S. C.

Love this place, always helpful especially Adam, my favorite go to person for my pets needs, store has a great selection of dog beds ranging in price, cutest pooch outfits and easy to use dog wash.

K.

Awesome service love this place ❤️

K.

Very nice.

X.

Awesome staff, friendly atmosphere. Will be back soon

T.

Great choice of products and friendly staff.

D. F.

Helpful understanding and sympathegic staff. Seemingly large array of product etc for pets as well. Thanks.

L.

Got most of what I needed. Usual story for lack of product. COVID

T.

Good range of products. Quite expensive

P. G.

Friendly helpful staff. Didn't have what I was after but advised me where I could possibly get it. Great experience

I. G.

Good wash station and the staff member was awesome! I wasn't sure how long we needed for the wash so he offered an extra token if we needed it.

G.

Always love coming in here! Just great service and always give my pup a pat :)

N. C.

Love going here to buy our fish! Staff are really knowledgeable and friendly

P. O.

Staff are very friendly. Great range of products, including flea treatments. Live animal selection varies, depending on seasons etc. My goto shop for pet supplies.

D. L.

Always well stocked and super friendly service. Great sales too.

J. H.

Staff always helpful: take our dog regularly to be bathed: luv that!

G. V.

Always love coming in here! Just great service and always give my pup a pat :)

L. V.

Love this place! The dog spa bath is easy to use and such a convenient way of giving your furbaby a good wash.

P. M.

Dogs always get excited when you pull up in the carpark. We use the dog wash every fortnight. Great service the staff are so friendly and helpful.

X.

Awesome staff, friendly atmosphere. Will be back soon

L. B.

The staff are so friendly, helpful and knowledgeable... And extra amazing at catching that one special fish specifically wanted by a deserning 8 year old!

T. S.

Great choice of products and friendly staff.

K.

Huge store with every supply imaginable. Very happy with product range. Staff could be more accessible though took a while to find someone to help us.

T. G.

Staff are helping and friendly highly recommended

D. L.

Friendly helpful staff with a great range of well priced pet supplies.

A. E.

Staff are always very helpful and willing to find out info if they don't know the answers. Great range of products and happy to price match or order in if not part not their usual stock.

H. G.

Always well stocked. Helpful and friendly staff. Pets are welcome too.

N. H.

Great store for all your pet needs. Super friendly staff who are very helpful

k. l.

Everyone is super lovely and really good with animals. Really informative when you need information about not only products within the store but animals of all shapes and sizes.

J. R.

Love animates and the fact that I can price match from online stores

M.

Good place to wash my 🐕

D.

Went to bathe new dog. Great service from staff member, explaining hot to use machine.

S.

Lovely staff, girl I spoke with was very knowledgeable on rabbits showed me the best food and bedding to use and also was asking if I knew about the current disease in rabbits having an outbreak here

C. R.

Always friendly staff and reliable service.

R. C.

Big selection for pets, nice clean and organized store with lovely & friendly staff who go the extra mile to help out shoppers!

T. L.

Very good discounts on flea treatment's and great staff.

K. K.

The young man gave me great advice and showed me a wide variety of what I was after, Lots of range, Tidy store.

S.

Plenty of stock, friendly helpful staff

H. T.

Friendly staff, always well stocked with pet products and they often sell SPCA rescue animals rather than ones from breeders.

J.

Pricey but most of it is good quality and very helpful staff

S. W.

Staff very helpful with product knowledge.

K. J.

Great service and tidy shop.

M. H.

Good pet shop. Great service and very friendly and helpful staff

D.

Great. Used their dog bath

T. J.

Awesome store, staff are super friendly and helpful.

T. n.

Good range of products. Quite expensive

K.

Awesome service love this place ❤️

P. R.

Super friendly staff, helped to find what we were after quickly.

R. S.

My granddaughter works their if you are lucky to meet her she will look after you

L.

Got most of what I needed. Usual story for lack of product. COVID

A. W.

I love going to animates New Plymouth, the staff here are always so nice and helpful, especially to those like myself that are novice at choosing the right things.

T. A. R.

Friendly helpful staff and the dog wash facility is excellent.

L. W.

Great staff and good range of products

T. R.

The only place to go if you have a pet regardless of type, they cater for all pets hence the name, Good quality food, treats, garments, products and friendly well versed staff..

E. R.

Great prices Knowledgeable friendly staff who are happy to help and answer any questions

R. R.

The staff are always welcoming and its our dogs favourite retail experience

C. B.

Very friendly staff. Very knowledgable and always willing to help out with any questions asked.

A. H.

Wow its huge! If this pet store doesn't have what you need for your pet, then I think you may be out of luck.

L.

Love coming here to use the dog wash. Staff are always smiling and helpful

G. K.

I come here for all my pet needs. The staff are very friendly and have alot of knowledge when I have questions about my pets

P. B.

Great customer service once again, my dog is bathed and happy

S.

Excellent service & fantastically friendly staff! Amazing variety of products for all kinds of pets 🐩🐇

D.

Kind of like a hardware store but for pets. I love browsing and the staff are helpful and friendly.

J. M.

Friendly service great job 👍

M. R.

The staff was friendly & very helpful. Range of stock is also very good

s. m.

Excellent advice for our sick guineapig from staff. (Scottish woman). Better than the incorrect diagnosis from the expensive vet.

A.

Great shop, I can take my dog inside with me to help choose

J. H.

Friendly staff very well stocked items lots of good advice

j. m.

Staff are engaging and very helpful , Pets are welcome and the dog wash is great to use.

N. M.

Great products, good deals, super friendly and helpful staff.

W.

Great customer service and knowledge all delivered with a great smile and humour.

B. S.

Bought two fishies they still alive. So far so good. Also great service..

S. F.

Excellent customer service Fantastic selection of products for all your animal needs

G. K.

Great range great service convenient location & parking

E. B.

Excellent shop, nice people, large amount of items to choose from.

J.

Very friendly and helpful staff.

J. L.

Awesome product range with amazing, friendly service.

L. &. S. W.

Huge range. Lovely clean shop an has ample off road parking.

R.

So friendly and informative staff.

G.

I come here for all my pet needs. The staff are very friendly and have alot of knowledge when I have questions about my pets

P. M.

Staff very helpfully and knowledgeable Quite expensive

P.

Great customer service once again, my dog is bathed and happy

W. E.

Great customer service and knowledge all delivered with a great smile and humour.

A. A.

Great shop, I can take my dog inside with me to help choose

A.

I love going to animates New Plymouth, the staff here are always so nice and helpful, especially to those like myself that are novice at choosing the right things.

C. M.

Great service and Easy to find what ya need!

B. H.

Have visited many times about all my animals (Dogs, rat, fish etc) and they've helped me so much everytime. Especially the fish lately (I'm a totally noob when it comes to caring for fish and I realized that after my visit haha). Always friendly and willing to help. :)

P.

Staff are very friendly. Great range of products, including flea treatments. Live animal selection varies, depending on seasons etc. My goto shop for pet supplies.

R. P.

Friendly staff. Reasonably priced products. Parking at the door.

M. T.

Very friendly reception, and good service.

P.

Lots of animal products, miss the animals, even tho I understand their reasoning.

S.

The fish lady was very very helpful

S. P.

Very helpful and friendly staff

C. S.

Always have what I'm after. Friendly staff

D.

Great range of pet products, a little bit expensive

H. P.

Always great to visit real friendly staff

a.

Always friendly and knowledgeable service.

S.

Great place for pets

T.

Lovely helpful staff and everything is easy to find

D. P.

Knowledgeable, friendly staff that care about your pets

W. B.

Best easy place to bath my smelly dog!

S.

Good service

B. L.

Staff always helpful, and truly are pet lovers

L.

Friendly, helpful staff and a great selection

5.

So helpful and knowledgeable, I love going here.

J. R.

Friendly, helpful staff. Clean, tidy premises.

B.

Love this place the staff are so knowledgeable and friendly

P. L.

Wash my dog there. Always friendly staff

A.

This place has a very wide range of things to get but my mother sometimes has trouble with the employees.

J.

Cool store they allow dogs in which is awesome

D. H.

Very helpful and friendly.

F. B. (.

Well stocked shop and good service

S. A.

Great place for dog care

K.

Awesome customer service with pretty ladies

W. S.

Always friendly and informative staff

R.

Excellent customer service

r.

Finding staff to assist a problem but were helpful when found

J. D.

Good shop. Lots of products

G.

Good supply of animal products

H. P.

Friendly and a clean organized pet shop

J.

Friendly as staff lovely products

D.

Expensive butye it is wot it is

M.

Great service and advice

H.

Nice place. A little bit on the expensive side.

r.

Always friendly staff

S. C.

Very friendly and have everything I need

P. M.

Very helpful staff

J. R.

Staff are always friendly and helpful

M. R.

Wonderful people work here

G.

Great service

G. P.

Heaps of Stock and great range.

J.

Got all you need for your pets and staff healpful

P. C.

Great range great service

B.

great shopping took the doggos in for a weigh

A.

Great selection of pet goods

S.

Thanks for all the help and great info.

i.

very good. pleasant lady.

T.

Always friendly & helpful.

L.

Awesome service

L.

The dogs love there bath

V.

Staff very helpful

S.

Friendly staff, good service

J.

great place for pets stuff

B.

Very friendly people

S.

Lots of variety and very tidy shop

M.

Good staff very professional

Q.

Great servace thanks for helping

P. L.

The dogs just love to go there

C.

Everything you need!

T.

Great friendly service

V.

Nice Knowledgeable staff.

C.

Nice stuff, nice service

G. B.

Great staff very helpful

J.

Didnt have enough guppies

V.

Nice fish

L.

Love the staff!

R.

Helpfull friendly

M.

Ok

C. M.

Friendly, helpful staff

J.

AWESOME sevice and products

D.

Lovely staff.

P.

Great range

R.

Good help

D.

Helpful friendly staff

S.

Great service.

d.

Good 😉

S. H.

Great selection

P.

Great staff and service

k.

Fav place to go !

S.

Good staffs...

A.

Excellent products

K. M.

Good selection

R.

Very good.

송.

Thanks for kind staff

M.

Awsome service

D.

Nice pet shop

B.

Excellent service

R.

Good discounts

C.

All your needs for pets

D.

Friendly and helpful

J.

Always shop Animates.

A.

Great service

N. C.

Very helpful assistance

K.

Pet store with everything

d. n.

Awesum place for pets

A.

Very helpful

J.

Very friendly

t.

let me pat a rabbit

H.

Very pricey

C.

Best place ever

J.

Best in town

K.

Good service

D.

Awesome

p.

Very helpful

J.

Good service

R.

Love the place

A. H.

Very helpful

C.

Meow

W.

Flash

B. T.

Excellent place to shop

s.

(Translated) Gr8 up (Original) Gr8 place

C.

(Translated) Soft shit (Original) Meke teke

S.

M.

c.

L.

c.

R.

D.

E.

D.

J.

D.

A.

N.

Contact

Photos