Reviews of Animates Rotorua. (Shop) in Rotorua (Bay of Plenty).

Animates Rotorua

399 Reviews

192 Comments

Shop

Pet store

124 Lake Road, Koutu, Rotorua 3010, New Zealand

Description

Information of Animates Rotorua, Shop in Rotorua (Bay of Plenty)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates Rotorua

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Animates Rotorua

M. S.

Awesome service and friendly staff. They have sorted all our basic pet needs. Highly recommended for anything pet related.

P. R.

I was met with a great friendly female staff member who even gave my dog some treats. Highly recommended especially for service

S. K.

Great store, friendly staff.Very happy with my purchase.

N. K.

Easy guided to where scales are to weigh bulldog

L. M.

Good shop, although the staff do tend to follow you around. Excellent assortment of products for small animals, but the aquarium section doesn't offer a great variety

S. F.

Best pet shop I have ever been in. They even let you bring your furbabies so you buy the goodies they want😃💕

T.

Outstanding Service from Kevin One thing is for sure at this store you will always get fantastic service , Kevin especially goes out of his way to help you . They are so very interested in helping you , and your pets get the very best . Thanks Kevin

s. k.

Very helpful staff, who know what they are doing, polite and friendly,

T. S.

Outstanding Service from Kevin One thing is for sure at this store you will always get fantastic service , Kevin especially goes out of his way to help you . They are so very interested in helping you , and your pets get the very best . Thanks Kevin

S. O.

Every time we visit, the staff are friendly and knowledgeable. It is always a pleasure for us and our puppy to shop at Animates.

F. T.

Once my dog was in Animates Rotorua and he got all excited and peed on the floor. The staff were like 'no big woop' and mopped up the puddle. I wasn't there but my wife and daughter both relayed more or less that story so I'm pretty confident that it actually happened.

H. W.

Like a candy store for pets, everything you could ever want with attentive, friendly and knowledgeable staff.

S.

Best pet shop I have ever been in. They even let you bring your furbabies so you buy the goodies they want😃💕

J.

Always helpful and polite.

G. D.

Lovely friendly and helpful staff who made my visit very stressless and happy. Cats love the food and toys we bought for them.

E.

Great selection of products. Helpful staff

L.

Staff v/ friendly & helpful

C. M.

Took a little time but the staff now recognise us and our dog, he always gets a warm greeting at the till and (usually) a few treats. He's always so excited to visit, stocks everything we need, and the dog grooming self service is ace! Beats a bathtub and shower any day!

P. M.

This is a well stocked pet store (which is what you would expect from an Animates store) with everything you could need for your pet. I use the dog shower on a semi regular basis... well not for myself but my for legged companion :) The staff are really friendly and helpful too

A. E.

Every time I visit an Animates store I'm impressed by the expertise and enthusiasm of the team - and their genuine interest in and concern for my pets. Match that with the vast range and variety of products and it's always a fun and rewarding visit.

T. P.

Great service, Jasmin is a star, my three daughters saved money to buy a fish tank and supplies and Jasmin helped and guided them through the whole process over mulitple days. She is very patient and knowledgeable with 3 excited young customers asking hundreds of questions, great job from her and they will be back for sure

K. G.

Love the dog wash facilities. Crazy to have to show annual card as details held electronically tho. My dog loved his little free treat tho as we waited in line

A.

Absolutely love this store for their selection of food for our cat and dog and the affordable bathing service. My dog doesn't overly enjoy the experience but it saves me the time to cart hot water to his bath and buying shampoo.

V. P.

Friendly staff, not cheap even when they have specials on, good range of products

l. h.

Wow every time I go in there are different staff. No one smiles anymore. I will only buy if I get good service and I can price match. I have now tried for the four time to have an item ordered. We will see if it happens.😉

E. C.

Great selection of products. Helpful staff

I. U.

Really helpful and fantastic staff, and the washroom is a game changer when you have dogs. The only thing letting it down is what is sometimes double the price of what you would pay for the same product at the local veterinary clinic five minutes away.

A.

Friendly staff, good range of products. They are kittens from the SPCA and their fish tanks are looked after well. They sell rabbits, guinea pigs, rats, mice, turtles, and birds here too.

C. D. J.

Awesome, fantastic staff and well stocked with all my animal needs.

E.

Very equipped, not that my mates dog wanted a scrub lol🤣🤣👍

J. E.

Always helpful and polite.

M. H.

Always good service and a great range of products for pet and their well-being. No longer sell pets, but offer the products for all types of pets.

H. S.

Great 👍 and very helpful staff. Got what I needed for my beautiful shih tzu girls Nina and Dior,

L. R.

It's ok for cats and dogs. I went in for fish aquarium supplies, they have plenty, but not the land scaping I am wanting to do. Can't fault them, they supply more for who there customers are

X.

Everything you need for your pets. Dogs cats fish turtles birds rabbits. Your dog's are welcome to come inside for a visit, you can weigh them for free, there is fresh water available for your dog and they also have a indoor wash room for dogs. Earn points with your animates account. The kids will love coming for a visit.

J. J. J.

I took in my fur baby a golden retriever who was loved and spoilt by the beautiful staff. Amazing experience, great range and cool place for all pet needs

i. R.

Friendly and helpful staff. They don't keep any animals except fish anymore but plenty of pet supplies for your little friends.

N.

Staff are nice and friendly .only thing is everytime I go in there I have to wait a while to be served as there is only 1 person on the floor

J.

Loads of stock. If you're looking for something relating to pets, they are bound to have it — great friendly, knowledgeable staff too.

L. W.

Staff v/ friendly & helpful

J. W.

My favorite place in New Zealand, it's like Disney for home inprovers, gardner's DIY ers

K. M.

We find the DIY Dog Wash to be very convenient. However, this store no longer provides towels or aprons. The Tauranga Animates store provides towels (more than one), aprons, and dog treats, for the same price.

K. D.

Great friendly service catering for all animals needs. It was great to see dogs allowed on leads in the shop. Moreover, become a member and get discounts...🐕🐶🐈🐀🐦

K.

Our boy loves this place

T. M.

Real shame Ive always had good experances here in Rotorua But today Found out that they dont supply towels any more when dog washing Asked for some and was told by the manager they dont do it any more and they have a sign saying so after you have paid Good on ya Dont inform your customers Just talk down to them

H. T.

Always a friendly welcome. Knowledgeable bunch of staff.

J. W.

Very pleasant & helpful staff - good specials offered - excellent place to shop for pet owners

d. m. j.

Best pet shop in Rotorua . Large range of pet needs to pick

D. J. -. F. b. N. A.

Great variety of supplies. Awesome service also

K.

Helpful friendly staff, seem knowledgeable

L. h.

I love coming here and getting cheap cat food and staff is so friendly and helpful

l. b.

Ok but bit dare I would recommend comparing prices elsewhere first

G.

We always come to the Rotorua Animates, and the service is always excellent. We were offered help by all the friendly staff and the store is clean and tidy.

M. S.

Helpful as ever and knowledgable. No queues and efficient service

M. C.

Clean, well stocked and friendly service. Great dog wash facility.

M. L.

Everyone is friendly & helpful. Wonderful service 😊😊

E.

Good to remember they price match. So have a look online while you're there you might see it cheaper and they'll match the price for you.

P. B.

Great selection, friendly and helpful staff but boy, do they charge an arm and a leg and a paw.

A. P.

Store is well set out and labelled so easy to find what you want. Service is friendly and helpfull.

C.

Love love love. The service here is 100%, the staff are very friendly and helpful, they have an awesome range of products.

E.

Helpful staff good supplies and offer to try get anything they don't have on hand just to help out.

P. M.

Very helpful, great range of products for all pets

J. B.

Prices are abit high availability of accessories there are a good range of different accessories for all types of pet's big or small

l.

Great deal to wash my dogs

J. &. B. J.

Loads of stock. If you're looking for something relating to pets, they are bound to have it — great friendly, knowledgeable staff too.

A. H.

Absolutely love this store for their selection of food for our cat and dog and the affordable bathing service. My dog doesn't overly enjoy the experience but it saves me the time to cart hot water to his bath and buying shampoo.

A.

Awesome, good variety and staff were helpful.

G. L.

We always come to the Rotorua Animates, and the service is always excellent. We were offered help by all the friendly staff and the store is clean and tidy.

E. O.

Good to remember they price match. So have a look online while you're there you might see it cheaper and they'll match the price for you.

A. D.

Friendly staff, good range of products. They are kittens from the SPCA and their fish tanks are looked after well. They sell rabbits, guinea pigs, rats, mice, turtles, and birds here too.

E. d. T.

Helpful staff good supplies and offer to try get anything they don't have on hand just to help out.

M.

A really nice pet store. A bit pricey, but definitely recommended.

D. S.

Always good service

L. P.

Very helpful staff. Happy and friendly

E. P.

Always great service and the best advice

M. S.

A really nice pet store. A bit pricey, but definitely recommended.

B. H.

Animates is Rotorua's go to shop for pet supplies. A large store, centrally located, Animates provides a wide range of products for Rotorua's pet dogs, cats, birds, fish and more.

R. J.

Great store with very heĺpful staff. Excellent specials

A. M.

Awesome, good variety and staff were helpful.

C. “. M.

Good all round pet shop but lacking some lines.

H. S.

Good customer service

R. M.

Great place for everything pets, also they let you bring your pets with you (on a leash) great to check sizing etc

v. p.

It was a Wonderful face painting they did there for my little girl–made her day!

Y. S.

Good and professional staff.

A. &. R.

Love Animates Rotorua!! the staff are always so friendly and accommodating 🤩

H.

Good selection

G. K.

Great range of products, really nice, helpful staff.

R. M.

Helpful staff. Very knowledgeable.

C. N.

Love the dog wash here and the helpful, friendly service.

T. R.

Love this pet store. So helpful and friendly

A. G.

Good friendly helpful staff. Nice clean store

A. R.

very cool pet supply shop

M. F.

Great team, great service and a great range of products

W. J.

Great place, very happy with the service and Kevin is awesome to deal with.

P. M.

Great service and very friendly staff. Highly recommend.

M.

Awesome place with great staff and good pet advice

J.

Nice shop, well set out, friendly staff just a little overpriced.

S. R.

Always get personal service and they ensure u get same prices for food as supermarket

R. M.

Great place to bath the dogs

J. T.

Awesome staff. Very knowledgeable, helpful and curtiouse.

J.

I always love coming to Animates as the staff are always so friendly and helpful. Thanks!

J. F.

Lots of nice toys and food for all pets, staff are nice

K. H.

Great place to bath my gorgeous girl

C. W.

Lots of fishy ideas. Needs some more pets though

T.

Very helpful and friendly staff

D. H.

Nice place ri wash your dog Staff friendly

M. T.

Great staff, helpful always and knowledgeable.

G. M.

Good people.great range of toys...food etc

A. M.

Great shop for all pet supplies

L. H.

On a hot day like today it was nice to walk into a nice cool place, and everyone was happy.

R. V.

All the supplies you need PLUS little creatures. 5/5. Would awwwwwwww again

E. s.

Cute animals... good service reasonably priced

E. M.

What a great place, awesome staff, so friendly

v. V.

Such amazing customer service here!!!

J. K.

It has what I want but not the paper pellets for cat box

J. J.

Very helpful just don't like the prices

F. S.

Great place for pet supplies although a little expensive.

G. V.

Attentive and helpful team. Good stock and good facility.

J. K.

Friendly staff only to willing to try to help and problem solve

S. S.

Really nice people to deal with. Knowledgable and eager to help

B.

Good price

B. G.

Good knowledge and service 🐕‍🦺

R. P.

Big discount = big spend up. Staff all eager to assist.

W. M.

Very good range of pet products and accessories

R.

Very helpful service

j. f.

My boys loved shopping there today.

J. T.

Always helpful and a good knowledge of what I need.

S. h.

Good service friendly people

C.

Nice people bit hit and miss with staff members knowledge

A. J.

Really helpful and friendly staff

M. F.

Good selection and service though on the more expensive side.

A.

Great Service and awesome value

G. W.

Good service, good selection

B.

Lovely friendly and helpful staff

J. J.

Helpful staff everything I need.

J. P.

Awesome customer service

D.

Always good service

l. c.

Huge amount of variety in products with quality products.

V.

Very friendly and helpful staff.

j. g.

Great store! Great staff!

J.

Great customer service

c.

Always happy helpful staff

T. F.

Great help with knowledgeable staff

m.

Love the selection

A. T.

Great dog wash facility

M.

They have everything under one roof

E.

The staff are lovely 👍

R. B.

Awesome service

M. v. H.

Friendly and helpful service.

J.

Service friendly and helpful

J. E.

Always pleasurable shopping at Animates.

B.

Good range and service

J. G.

Great customer service

K. J.

Good range but expensive

J.

Lovely staff lovely pets

G. G.

Chain pet shop. Ok for supplies.

P.

Not a great selection

J. E.

Need more animals in store

R. F.

Excellent service

T.

Love this shop

a. g.

Great servece

J. M.

its a big pet shop

T. J. M. C.

Great team!

c.

Great staff

M.

Love it

M. O.

Friendly and helpful

D. V. T.

Good for animals

J. K.

Friendly service

J. S.

Most helpful

S.

Over priced

M.

Expensive

S.

Great place

P.

Wonderful place

M.

Expensive!

C.

Exspencive

N.

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