Reviews of Animates Whangarei. (Shop) in Whangārei (Northland).

Animates Whangarei

307 Reviews

101 Comments

Shop

Pet store

Pet groomer

18 Carruth Street, Whangārei 0110, New Zealand

Description

Information of Animates Whangarei, Shop in Whangārei (Northland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates Whangarei

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Animates Whangarei

J. H.

Went for cat flea treatment and although they were out of the product I was looking for, there was a suitable alternative. The lady who helped me was friendly and engaging. Will definitely go back

l. v.

Had the best experience at Whangarei animates the staff were amazing, very helpful and informative will definitely be going back for anything my girl needs

C. S.

Lovely friendly and helpful staff. I love it that they have a dog washing area you can use, what a great idea.

J. W.

I ordered an automatic cat feeder via click & collect (the website would not do delivery despite the product not being very large). It was listed as in store in Whangarei. However I got a call from Helen (lovely service from her, my problem is the company itself) to say their online stock levels are incorrect and she would arrange a reversal of the charge to my credit card. It is now two weeks later, and I still have not received a refund. Helen has been lovely, but as I purchased online, it is out of her control, and no one at head office is answering me. So frustrating. I ended up purchasing a feeder elsewhere, and am unlikely to buy from Animates again. Edited to add: Finally got a call back from them, to let me know the money has been refunded. Really pleased about this, but still not keen to do click and collect again!

H.

The team.here were very helpful and friendly. The store was also.well.laid out and nice and clean.

D. B.

Love this place for my doggo they are so accommodating and happy to see your animal family member. Your pup may even be the lucky one to get a snack.

G. F.

Love animates, always have a great range and I get all my vet quality pet food from them. Adopted my beautiful Betta fish, Jeremy from them too and he has been doing beautifully.

m.

Great place to washyour dog with a great selection of anything else you may need for ýour pet!

J.

Great service, groomed my puppy. Helpful staff and well priced. Thank you Kelly, great job on Flo..

M. R.

Fabulous groomer there Great shop. Our dog actually selected her toy. Great staff very heloful

P. S.

Lovely helpful staff. Easily accessible dog wash area. Off street parking.

B. L.

Large store, clean and bright. Extensive product range - Goldfish even!! Pet food, pet accessories etc. Great parking, includes good accessible parks as well. Site fully accessible. Pleasant team. Immediately across the road from PaknSav, down by Whangarei Town Basin.

N.

Awesome help from staff, for dog allergies 😊 Would definitely recommend going back 👍

E. E.

The young Maori girl on the counter was FANTASTIC! Great service, she went the extra mile. Thank you

c. E.

Well stocked pet etc shop. Helpful pleasant staff. Seems expensive ??

R. (. R.

Fair selection, but everything's so expensive. Fairly high retail mark up as some items can be found online way cheaper

N. M.

Excellent range of products and services. Ouch though, do people really spend that much on their pets, or is this place just expensive?

P. T.

The people were helpful but I wish they would wear their masks.

E. H.

Wow! Brilliant customer service. My cats only like one particular food. I purchased all of Animates Whangarei's stock of this item. They subsequently enquired from their other branches and were able to source for me my fussy pet's favourite food. Thank you Whangarei!

S. S.

Great place, family oriented and staff is very knowledgeable and helpful, in particular Helen the lady from South Africa which i think is the manager.She is truly the superstar.She makes you feel like you are home.

T. N.

The most amazing team that looks after me and my most beloved! Caring, awesome service and friendly faces makes the visit even better! Big ups to whangarei!!

J. T.

Fantastic service even though I am out of town. The staff were not overly pushy, very helpful unlike some animates I have been too. Grooming for my very dirty shitzu brilliant. Only reason I have dropped a star is Lack of stock regarding grooming tools and dog coats which I would of bought.

B. W.

The staff are super helpful and always lovely towards myself and my puppy, the groomers are fast but professional, they always have just what i need wether it is for my dog or my birds.

S. T.

We absolutely love this place! Great selection of dog treats and toys, super friendly staff, and the dog is always excited to come shopping too! 😁

R. B.

Had what they stated in syock. Makes a difference.

L. P.

Young Jaxon was most helpful, showing me how to click and collect

L. W.

Good shop. For the size of the shop, the product range isn't too bad. But I found a lot of things are quite pricey there. When I askes for advice what to feed my new puppy I wasn't given accurate information and was just recommend on brand of puppy food that was on special and which was of the most expensive range - no other options given. On other visits the staff was friendly and attentive.

C. B.

Good sized shop and pet grooming washing part to

K. P.

Awesome place to take your dog for a wash. You pretty much get everything for your pet's needs. Friendly staff and plenty of parking and brand new facility. You will enjoy the shopping experience.

L. O.

Always very helpful and informative staff. They go out of their way to get what you n the d for your pet

M. B. H.

So exciting with anything you may need for your pets. Absolutely love this shop.

K. Q.

Always a treat to come in to store..... my cats love the food we buy from them, almost always have to drag myself out otherwise I will spend way to much on my cats

J. D.

One of the best experiences I have had at an animates, the store manager is absolutely amazing and incredibly helpful. 100 percent impressed with their customer service.

P. F.

Friendly, informative staff. Affordable pricing. Large range with an easy layout. Pet friendly and inclusive. A welcoming addition to whangarei. Highly recommend for all your pet needs. Also offering SPCA approved pets for rehoming, and a range of birds, fish, rabbits and bunnies, as well as shelters for them.

J. S.

Lovely staff. Always helpful and going the extra mile. Love the DIY dog cleaning machine.

M. P.

Excellent dog grooming service. My Shitzu was a mess - tangles, long nails. He needed a bath. The groomer was very patient in her care of my pet & knowledgable. Highly recommend this place

J. T.

Really friendly service, clean store and always helpful. Offer contact-less pick-up for essentials during lockdowns.

M. H.

Super friendly staff. Plenty variety

L. L.

We are regular customers at Animates. Great service and great advice. Friendly staff and competitive prices. Thank you all for a great shopping experience.

M. C.

Great service, was a bit surprised by the price of the collar I bought though, had been out on the shelf wrong and had the wrong price attached

K. M.

Love shopping here. Awesome friendly team with great knowledge. Incredibly helpful

T. T.

Very clean with friends funny staff

M. M.

Super friendly and helpful staff. Great products for all the fur babies and even the fishy ones.

r. d.

Friendly. Knowledgeable staff. A good range in products, the price of some of the accessories is a bit high but good quality

S. W.

Lovely set up, great range a little on the expensive side. Great staff and good manager that was happy to give us the low down on everything.

E. H.

Good product and knowledgeable staff. Has a grooming service too

Y. B.

The staff are always friendly and helpful! Very knowledgeable.

P. L.

Young lady who helped me was fantastic

N. C.

Great service and a good range of products. I love how I can take my little dog in.

M. T.

Manager very helpful

K. C.

Fantastic to shop, the staff are so helpful and polite.

S. M.

Good severe, large range. Fish are a bit pricey, but other products seemed priced OK.

C.

Great friendly service wonderful advise highly recommended

G. T.

The staff are always happy, friendly people and give you some helpful advice

B. R.

Fantastic grooming experience for our shaggy dog. Highly recommended!

A. G.

Great service.

S. L.

Great service and every toy your dog needs!

t. j.

Has facilities to wash dogs .staff always offer good services

G. C.

The grooming dept is spot on

B. W.

Lovely staff, good amount of animals on regular bacis.

S. B.

Great service, got my dog groomed.

K. T.

Great shop received no customer service unfortunately

J. H.

Great service, very good with my girl kara

L. B.

Would have liked more of the bird section

K. M.

Lovely as staff. Always have what i need.

A. E.

Very helpful staff.

Z. S.

Good shop but abit pricey

G. F.

Very friendly positive team

G. C.

Lovely place to start your pets needs

M. W.

Very good

L. B.

Girls were so helpful. Ausome people

P. P.

Awesome service and help finding the right thing.

k. s.

Lovely friendly service

S. S.

Great assistance from staff

K. B.

Staff very helpful

D. C.

Helpful staff

S. S.

They are very respectful.

J. L.

Friendly helpful staff

J.

Always friendly

B. T.

Very friendly staff.

D. M.

Good Friendly service

C.

Very helpful

C. D.

Very helpful..

C.

Lots of variety

S. B.

Very helpful .

B. M.

Good service

J. J. V. R.

Friendly service

C. F.

Very helpful

G.

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Contact

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