Reviews of Bushbuck - Camping Gear & Outdoor Clothing. (Sporting Goods Store) in Christchurch (Canterbury).

Bushbuck - Camping Gear & Outdoor Clothing

145 Reviews

69 Comments

Sporting goods store

Outdoor sports store

51 Princess Street, Riccarton, Christchurch 8041, New Zealand

Description

Information of Bushbuck - Camping Gear & Outdoor Clothing, Sporting goods store in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Bushbuck - Camping Gear & Outdoor Clothing

Reviews of Bushbuck - Camping Gear & Outdoor Clothing

T. M.

I have been shopping for a 3mm spearfishing wetsuit for months. It turns out New Zealand makes the COOLEST wetsuit I've ever seen, and they make them for big guys like me. I was so excited to get this suit because the ruggedness and the price was AMAZING. However, I was having major issues with my payment processing because my overseas bank flagged the purchase without my knowledge which shut off my card. Well, I decided to call Bushbuck and talk to them directly. Lizzie answered the phone and did more to solve the situation in about 8 minutes, than my bank and Mastercard could do in over an hour of going back and forth. She was so very kind and patient. She was extremely knowledgeable and helpful. She found out that the card had been tried and too many times that there was an automatic hold on it for 24hrs. She took the responsibility upon herself to pull my item out of stock, so it couldn't be sold to anyone else, and volunteered to run my payment again the next day. She not only followed through with her commitment, but was SUCCESSFUL! This kind of customer service is so rare. People like Lizzie, who genuinely care about customers and the outcome of the situation they are in, are even more rare. I am over-the-top excited about the new suit and couldn't be more pleased with Lizzie's willingness to help and her ability to see a task through to completion. Bushbuck, you've got a winner on staff, treat her well. Lizzie, thank you and and God bless you and yours.

N. B.

We've bought numerous items of kit from Bushbuck over the last couple of years for our outdoors program. Always found the quailty excellent and the service outstanding... On the one occasion we have an issue with an item it was replaced quickly... no questions asked. Naturally we're still Bushbuck customers!! Thank you team Bushbuck

J. F.

I had a great shopping experience online with Lizzie from Bushbuck, placed an order then decided I needed more things so emailed customer service including an ETA on a product out of stock, Lizzie sorted me the "shop floor" product to save me waiting - was excellent result for me

N.

Super friendly and professional. I had a few questions about a product and my computer wasn't processing my shopping cart, so I appealed for help and within 24hrs the issue was fixed and my item on its way! Thanks a million! Can't wait to get my Armourdillo Rooftop Tent!

N. A.

Good gear and good people! The salesperson Lucas was on point! Very impressed by his knowledge and more to the point! He gets out and hunts!

M. J.

I cannot fault Bushbuck. My gear gets so many comments about how well it has performed. In the rough seas around the Chatham Islands or in -7C fishing trips, the Defender gear has been great. I have now purchased the tent, footprint, cooker and sleeping mat. I missed the deal by a few days and they were able to look after me and actually gave me a better deal than expected! Then they organised it to be shipped to my address overnight so that I can take my son on a fishing trip this weekend. 1:30pm original email, 2pm items reserved, Paid and on 5pm overnight courier... And they were clear and fast to respond. Cannot fault their amazing service. Lizzie and Tim are amazing and stand by their gear.

S. F.

great follow up support from Lizzie, prompt and positive communication to an issue I had. Bushbuck service is as good as their product

G. H.

Amazing service I had a problem with a product got it replaced fast thanks to Lizzie defenitly going to buy more stuff in the near future knowing if anything happend/s there is a good team to sort it out.

N. F.

I haven't bought any products as yet from these guys but the lady (Kath) who iv been dealing with on email correspondence has been helpful and quick responding to my questions.

W. P.

I can't complain about the service as there hasn't been any..sad really as I had some money to spend..but weeks of unanswered emails except for one which they said they would fix the information in my account up and honour the goods I wanted at sale price seeing I missed the sale, never mind they mustn't like me .. every one else seem to love them.. Revised Review..22/07/2021. Well it turns out there was a glitch in the email system and we had vanishing emails...now that it's been sorted I had an email from Lizzie from sales that my order has been put on back hold at the sale price if I would still like the products..Thank you guys..money was paid and my products were delivered to my door within 24 hours. I'm very happy with the end result..top customer service, I'm looking forward to testing these products out.

A. U. H. O.

Bushbuck Outdoors have used our services for nearly two years, and all I can say is that they are always a pleasure to deal with a professional company. Never any issues to deal with, we look forward to this relationship continuing for the years to come. Thank you for your business.

s. p.

Great customer service, Thankyou Lizzie. Customer service is the face of the company. Good job.

G. N.

I've been hesitant to post a review but after recently reading "Let my people go surfing", the book about the ethics and values behind the well known brand, Patagonia, I thought it was time I write a review about my short experience with bushbuck. My partner bought himself and me puffer jackets almost 3 years ago - they were the early model, so have since been upgraded but I believe that my concerns are still valid. I really liked the jacket, it had a tough canvas like outer, good pockets and kept me very warm. I kept it as a semi tidy jacket for a while before starting to wear it on farm - I'd worn it 4-5 days a week for part of the day for no longer than 2 months before the zip stopped working. I was able to temporarily fix the zip by giving it a squeeze with some pliers before it conked out for good only a few weeks later. I chucked it in a cupboard and forgot about it until 8 or so months later when I thought I better get in touch with Bushbuck to see if this issue could be sorted out (knowing full well that I was out of it's 1 year warranty.) I heard back from Bushbuck to say it would be about $90 for a replacement zip. I'd be happy to pay that if I knew the zip was going to be of better quality than the first but I very much doubt it would be. If Bushbuck is hoping to make tough, hard wearing clothes with a good reputation - testing out their gear extensively and offering lifetime guarantees would be a great place to start. Especially considering that fast fashion is a huge problem in today's world - surely combatting that with quality products would be top of the priority list. I was excited about this kiwi business but wouldn't buy another product unless I thought the quality of products had changed.

J. M. (.

I've been more and more impressed with bush buck as the years go on. I've enjoyed their products, and I own a lot of what what produce. Sleeping bag bush jacket bino harness defender pants waterproof socks socks Highly recommend them to everyone. The aftersales support has been perfect. Do yourself a kindness, you wont be disappointed.

S. P.

I have had great service from Bushbuck and love the extensive range of high quality products. The after care is also very good, prompt and efficient. This company provides a high quality online service. Well done to the BB team !!

D. P.

I mistakenly ordered 2 of the same item. I emailed and they sorted this straight away no drama. Easy and straightforward service. Definitely will order more kit!

T. D. L.

I requested shipping changes and the response was swift! The team are easy to deal with, online purchase is simple and the sizing guide accurate with the standard NZ sizes. Note to measure your garment on a flat surface to get correct sizes and not your body!!

M. W.

Really good gear! And the back up service is second to none! I had a small issue with my new sleeping mat bed they sent me replacement and made sure they got it to me overnight in time to make my heli flight in for the roar!

T. H.

I have previously bought some items from Bushbuck and they arrived quickly and were for a gift and he was very pleased with them and their quality. Recently ordered a Polar-X Puffer on pre-order and while waiting for delivery the price reduced during a sale, when contacted, Bushbuck promptly refunded me the difference.. A happy customer and will buy more in the future!

J. G.

I Just recently had a very good experience with Bushbuck outdoors . Their customer service is outstanding and very prompt. I was dealing with Lizzie and she was very helpful and polite . Long story short my issue was resolved and their customer serice is second to none. Also the horizon 8000 tent and inflatable mat are great . I would recommend them to anyone who is interested in outdoor pursuits and is after quality product at an affordable price. Jimmy

L. H.

The service I have received from Bushbuck, Lizzie in particular has been outstanding.

S. M.

Bushbuck are a truly awesome company with great staff, products and pricing. I wont be shopping anywhere else but Bushbuck in the future. Huge thank you to Kath for her awesome support and assistance also, looking forward to ordering more from you in the future.

k. a.

Issue fixed promptly without hesitation. Great service.

R. K.

Great product and price. Very happy .

D. M.

Good prices and quality gear. Postage from their shop in South Island to here in Hamilton has been real reliable and quick.

L. S.

All around awesome company, great staff to deal with in regards to online orders. Top notch quality kit 5/5 would recommend to all friends and family who like hunting to purchase their gear from here! Keep up the awesome work!

T. R. (.

Very good ordered a bushbuck ranger couple days later it came on sale. 2 for the same price it wasn't a problem to chuck another in the mail and post at no extra cost great customer service will be shopping again cheers

D. M.

Have shopped online with bushbuck outdoors a few times. Muddled up my own order sent them an email and had fast response and the team fixed my order. Well recommend

M. C.

Great Product just a size too small. Really quick response from BushBuck. Will return tomorrow really easy helpfull servce. Will be buying again. Thanks Guys!

C. P.

I have ordered a few items and i am waiting on the goods to be received. The interaction with Lizzie has been excellent. looking forward to using the gear.

D. B.

products is made of really good quality and very eager and friendly staff. Also quick services. Will definitely be back for more hunting accessories.

P. B.

Great service and fast delivery. Great work Bushbuck Team!

N. B.

Have the venture softshell pants.thrashed them on the weekend docking lamb's sunny windy conditions and they rocked best pants ever might get some more.

B. A.

Friendly service and a great range of products.

O. O. A. A.

Outstanding product at an outstanding value for money price. Fantastic service and postage topped of a very simple and easy process on a very impressive website. Will be buying again very soon.

H. R.

Awesome quality products and great customer service! Friendly down-to-earth people who are passionate about their products. Can't recommend highly enough!

C.

I just purchased some items off Bushbuck recently. Their customer service is above and beyond which is rare these days! I definitely will be shopping here again and recommending them to everyone 😁

J. L.

I usually don't do reviews modern company with old fashion values and principles, a rarity in today's world. Will certainly be giving them referrals. And their gear is top notch.

H. D.

Top quality customer service! Kath had a really quick response and was happy to cater to my requirements so I can still go hunting. Thanks Kath and the team at Bushbuck

n.

Had a bit of a stuff up with buying on line got hold of Sam he sorted problem and my elastic gun cover was in my mailbox the next day highly recommend good service good product .

P.

I’ve got the big main pack and the day pack the reason I chose bushbuck is because it’s really hard to find good hunting packs that hold spotting scope etc. happy with the packs so far

H. C. T.

Excellent service and quality products. I am really happy with the exceptional products this company sell.

J.

Great service, great quality, great heart! Love the Bushbuck team and the care they give their customers. Highly recommend

L. M.

Very Friendly and Helpful staff willing to help out with everything I needed, will be recommending to freinds to use these guys.

D.

Aliens. Only explanation for it. They've been invaded by aliens. Too fast. Too accurate. Too helpful. Too easy. No human organisation can be this efficient & pleasurable to deal with.

P. W.

Great variety of products

D. B.

Great products, well made. Excellent customer service.

L. G.

Purchased a product online. Prompt communication and delivery.

K. P.

I would highly recommend bushbuck outdoor to everyone great service, great response, great communication thanks again AAAplus.

K. L.

Fantastic service and very helpful. Thanks team!

A. M.

Most excellent help

I. P.

Very friendly service and so much quality gear to offer.

G. H.

Great prices and great service would recommend to anyone a++

j. d.

10/10 fast delivery and excellent customer service.

W. S.

Bought a couple of things online excellent price speedy delivery

B. G.

Outstanding garment. Warm as toast

w.

Good quick communication regarding emails.

D. P.

Great gear and the staff are a bunch of legends.

B.

Quality product and great service

P. H.

Fantastic service the products are even better

S. S.

Amazing customer service!

A.

(Translated) Very friendly and very fast service! The quality of the products is very high according to the price. Repair and guarantee matters are handled confidently and as quickly as possible! Many of you can learn something from you, thank you! (Original) Sehr freundlicher und sehr schneller Service! Die Qualität der Produkte ist dem Preis entsprechend sehr hoch. Reparatur und Garantie Angelegenheit werden souverän und schnellstmöglich abgewickelt! Bei euch können sich viele etwas abschauen, danke!

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