Reviews of Countdown Auckland City. (Supermarket) in Auckland (Auckland).

Countdown Auckland City

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320 Comments

Supermarket

Grocery store

76 Quay Street, Auckland CBD, Auckland 1010, New Zealand

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Description

Information of Countdown Auckland City, Supermarket in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

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Map

Open hours of Countdown Auckland City

Sunday

7am–9pm

Monday

7am–9pm

Tuesday

7am–9pm

Wednesday

7am–9pm

Thursday

7am–9pm

Friday

7am–9pm

Saturday

7am–9pm

Popular times

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Reviews of Countdown Auckland City

This countdown is amazing it's my local and the staff are beyond helpful. As I am a regular they greet us whenever we go over and always friendly and polite. I always use my manners especially at the deli section and you just get a much smiler happier worker to deal with

Handy downtown supermarket. Easy parking at ground level under building footprint. Full accessibility options available. Good range of product. Popular store for local apartment dwellers.

The service I received from the Deli staff Simran was excellent. She went out of their way to help. An example of what customer service can be. Well done and thank you

Countdown Bricks! get 1 item spend each $30.

Used to be better . Think they should do something about the freezers along the wall as they are always frosted and doesn’t do the frozen food any good

Easy parking and lots of options.

Nice Countdown market open 24/7 so it’s perfect to go late at night and do your shopping... a little messy because the alleys are always with unopened boxes but it’s fine... they have good bakery and grocery section... prices are ok and they always have good deals especially on snacks and frozen items... staff is always kind and polite too...

Good supermarket, wide range of products. Easy to access from anywhere in Auckland, and easy to use Scan and Go, scan items as you pick them up then walk straight out, no queuing at checkouts. Underground carpark with locker self pick-up also good option for those who don't want to walk inside the building, includes dedicated pick-up carparks.

Recantly big product shortage on shalves , unfortunatly . Otherwise nice shop and good staff

Not a place you want to linger. Staff have zero personality, unless they are talking to each other.

Expansive. Not much variety of groceries. But friendly stuff. Go there a lot.

Big supermarket, lots of parking space, friendly and helpful staff. Right now the store is renovating and the whole place is full of construction materials but seeing the part which is finished, it looks like the store will look excellent. The store timing is 0600 to 2300 till March 8.

A full line Countdown located only 5 minutes walk from Britomart Transport Centre and Queens Wharf. Very convenient for those visiting the CBD. It is open 24/7 and comes with 3 hours free parking.

Great covid monitoring, there is usually someone at the store entrance and exit. Products in store are the same price as outside of the city, good to see

Excellent range of food items here it’s great always something new to try haha 😛

Nice contactless setup. Use scan and go. Today the scan and go counter was offline, but they let me scan and waved me through a different area.

See photo. Jelly's!! For goodness sake. I have to think twice about buying from somewhere so illiterate.

Not happy that one the main entrance did not have a sign reading use other entrance. That was stupid. Not as bad as Glenfield and Highbury whose signs didn't even advise the date on the closed sign or how to bloody enter. However this CBD store was nice and clean and still had products available.

The Frontline workers here have been hard at work making sure the store is fully stocked and they have security based at the door to make sure we all keep our distance and sign-in to the covid tracer app . Well done staff

Great range and even cooler to see the good ol Rochdale slabs here!

I like the layout of this store. The short isles make it easier to skip sections you don't need to be in as well as back track to get that one thing you forgot. As you'd expect from Countdown, it is clean. However, toward the end of the vege section there was a weird sea food smell: 'off' mussels? No sea food on display at that time of night.

Much nicer since they redecorated in the darker colours, and added a lot of self service checkouts. They also have a new phone app for scanning your groceries as you shop, not totally sure how it works. Meat is hardly ever cheap here.

Love the convenience of the pharmacy inside the store and the huge selection more than normal supermarkets

This countdown has had a huge revamp and so much better to visit now!! Much lighter with an improved store layout and it feels like there is more product too (or really good merchandising!). Heaps of self-checkouts means there aren't the huge queues to pay like there was with the old fit-out

I shop at Countdown Quay Street for two reasons, firstly because I live nearby and secondly because they have an amazing store with great customer service. Since the store was revamped recently it is so much easier to find what I'm looking for and they have a great range of product. It's designed specifically with inner-city living in mind. They have plenty of self service checkouts and they rarely have the lengthy queues we used to experience before the revamp, although you have to pick your timing because it does get busy. The staff are amazing and clearly seem to enjoy the environment they're working in. The Fresh Foods sections are really well put together now. It's true to say that Countdown stores are quite pricey, but that's my only complaint and I think that's true of New Zealand supermarkets in general. Apart from a few products I need to get elsewhere (because they don't stock them) I'll keep going back for sure. 👍

Easy supermarket trip, plenty of stock, friendly staff, and not cramped.

Its a good supermarket but you can't find everything you need

This is the closest supermarket I have, it is large and well organized, but always the same problem with stock and more if a special product has a good discount. If they put out a special offer, they have to put up a large quantity of that specific item because it is expected to sell out faster than the normal price. I was only able to buy those products a few times due to the shelves being empty

More expensive than pack n save, but has items they don't.

Great variety of products Great range of fresh products But countdown is getting pricey even more than new world

We don't go there too often living in West Auckland but were impressed with the variety of fruits and vegetables on offer. Bought a watermelon which looked so good but what a disappointment - it was bitter. Even more, when we stuck a clever device into it, it showed the consistency of a 227mg of nitrates in 1 kg which is well over the normal dose of 60mg per 1 kg. No wonder the watermelon looked rotten next day. I think the procurement team needs to take a notice of this and not buy from this supplier anymore. This is harming our health.

Life saver for night owls like me as this is the only 24 hours open Countdown in Auckland.

One of the biggest shopping stores in CBD. Has almost everything you might need for your home. We are mostly looking for different types of cheese and they have a vast variety of them. Parking lot is free for customers for 90 mins and you'll always find a free spot here.

Great store with lots if variety

It's OK. Staff are typical Countdown friendly/neutral/don't give a damn depending on who you get. The milk is also typical Countdown where they come DRIPPING with milk from the delivery trucks when one gingerly has to inspect which bottle is actually clean or not before accepting a possible clean purchase. Only Countdown mismanages this revolting situation. PaknSave and NW Albany both sell dry CLEAN bottles of milk. The milk gets everywhere and ends up reeking. This is a health hazard.

Where possible, this is my go to place for groceries. Ample parking, reasonable prices and service. However, the management should do more to rid their parking area of vagrants and boy racers.... safety perception.

Clean, well organised store with good bakery, deli, fruit /veggie displays. Really wish they would use less plastic in these areas! Food looks good but I won't buy things in plastic!

plentiful to choose from. No empty shelves, fridges, veges section. All plentiful 🙂👍

Unusual place for a supermarket. Good flow through the store, with well stocked shelves. Ground car parking with lift and ramp to 2nd floor store.

Good range of groceries, pleasant staff.

That's a huge supermarket you can probably find what you need here.

Always a favorite i enjoy shopping there freat Service nice Staff plenty of choice

Among the best range of products for countdown store. Big, and clean, morning bakery items a delight. Had freshly baked ciabata etc a few times. Excellent

Absolutely best shopping choice for groceries and other stuff. Best staff ever..

For the most part this place is fantastic however since they first opened they've had serious problems with stock levels - I find myself constantly looking for things that they've run out of despite leaving feedback a number of times. Convenient, handy, clean & efficient, but not 5 star material yet

It was good the line to get in was long. Other than that not to bad.

Great supermarket containing everything you need. Staff are always handing out samples which adds to the experience. It also has a great checkout and self checkout ratio to there customers so you will never be waiting to long. Only downside is parts of the interior are run down. Overall I was satisfied.

Very Helpful Friendly Staff. Well stocked shelves. Special Bargains galore. Very Satisfied Customer. Thank you Countdown Auckland City 👍🙂

My positive feedback for night shift security officer. She was doing her job with responsibilities. She was working like professional. She was giving the respect to every customer. Countdown staff did mistake they were arguing with each other. We customers confused and we were waiting for our stuff payment. After pay when I was going out she apologised, I surprised because it was not her mistake. Really appreciate for her manners and way of working. Countdown unprofessional staff should learn from her.

Only went to return a trolly which was a mile away from the shop.

Can't wait to see the renovations finished. As with most supermarkets here, would love to see an expanded international section with a greater variety of British goods. Overall good shop, especially since it's 24/7

Beautiful,well presented, organized my 4 stars comes because some of the staff were abit rude to my mother and I. I am sure this is not a regular thing but I wasn't very happy when I left ,and everything else about your store out shone that little grievance. Thank you

Love night shopping here. Food is fresh and staff are nice for this time of the day. Last time I made a purchase I accidentally left a magazine behind that I wanted to claim the following day, the manager immediately assisted and without even looking at the CCTV he replaced it for me and remained friendly the whole time. Thank you its refreshing to get good service which is often rare.

Clean store, and staff friendly and helpful

Nice, tidy and big grocery options.

Big supermarket, very good variety of drinks and food. This countdown includes pharmacy and you can get freshly baked bread. The customer service is good and there is good variety in payment systems. There is a car park with disability mobile facilities as well as the toilet. This countdown includes money exchange shop so don't worry if you have foreign money ( just check the time of the money exchange opening and closing).

Poor produce, bagged veges very poor, not customer focused

Is the main countdown I go to as I live in the city. It is very big and has plenty of produce. They have added more self checkouts which is nice and the self checkout line used to get very long. Sometimes the prices don't match what is on the mailer which can be a bit annoying, have had to double check, especially with the meat section. The staff if you ever need something seem to be pretty helpful and the checkout staff are nice too. The carpark sometimes smells super weird however.

Bit slow but at least had i needed late as it was

This is where I usually shop and the customer team was amazing. Also to mention that, this place was spacious where you can freely move around while doing your shopping.

Wonderful choice and tge best prices. No queue if self-service

Massive improvement after the recent renovation. Cycle parking is still poor though, it’s too small and the racks are wrongly oriented to lock up to. It’s like the installer never rode a bike before. It’s also often full of scooters, perhaps a designated scooter park would be good or removing a single car park with a couple Sheffield racks.

This is a very good Countdown, a good variety that other Countdown stores don't seem to have. I really like the 3 for $20 meat deal. My ONLY side note with this store was I couldn't find my favorite Wraps from Farrah's.

Click'n'Collect - so easy :)

Supermarche that does the trick, possesses excellent ranges of local and imported products. Its a good market but definitely not a "Super" Market mainly because of often PATHETIC check out service at busy times. Don't expect to see most checkouts open. It's not built on customer service this place. I've seen frustrated customers leaving full trolleys of item as they couldn't stand a half hour wait in queues.

For a store walking distance from a working ship in the harbor this place is great. Could not find Rubbing Alcohol which surprised me. Maybe there are different rules in NZ for that? Found everything else. The Meat Selection of the dried/cured meats was really nice. If I lived near by I'd be hitting them up regular. Being form the US prices always tend to surprise me. I am used to much cheaper food prices but nothing was unreasonable. Service was nice. Line (queue) was not too long at all. Stocking up before a 2 month working sail trip this place was great.

I shop here 2-3 times a week. Prices - meh, they seem to be alright. Staff are great, the lotto lady is always fun to have a decent conversation about life and other matters. They do get busy during lunch hours. My advise is, if got a huge groceries list; shop before 12pm.

This was my weekly grocery store for several years. The stock was well kept and the range was good but the parking can be a bit time sensitive. If you're going to shop and that's it then it works fine but I don't recommend trying to stay longer than an hour as they're likely to ticket you. There are often people loitering as well so be prepared for that.

Always nice and clean and fully stocked. Nice and friendly staff and very cheap prices - constantly, and also the weekly specials are brilliant. I'd give this a 6 star review but that isn't possible ...

A good location but a strange shopping journey. It started with the placement of a group looking for charitable donations at the bottom of the stairs. They were beyond pushy and being at the bottom of the stairs I had to say no thank you twice as they were looking for a monthly subscription and wouldn't simply accept a one off donation. Inside the store its well set out, clean and light. It has all the necessary groceries and is a good option if you are inner city and need to shop for a one off meal or for the week. The staff as we were leaving struck me as being a little odd. Our checkout operator was not very friendly and despite the store being relatively quiet was unable to contain her disgust as I run off to grab an item left off my list. Im sure that this behaviour must bug the living daylights out of the staff, and I only attempt this manoeuvre if there is no one waiting behind me and the store is going through a quiet phase. I promise you it all went past rather quickly, but the checkout operator still seemed pissed that I had done it. She had to ID me for a bottle of wine, which I don't have a problem with, but once again seemed annoyed that I only had my international license as ID , not a NZ license. I wasn't aware that only a NZ license, ID or international passport counted as ID at NZ supermarkets, but my server seemed genuinely annoyed that I did not know this. I left, without my bottle, feeling guilty and harassed.

Find it much convenient and helpful always.

Filipino guy is the nicest staff they have. Other works all got attuidte problems but understand as busy n covid+19 always clean

The staff are exceptionally nice and good at there jobs... food always fresh n prices are fair

Countdown Auckland City i think us one of the best supermarkets out there. It is pretty spacious and the staff members working there are pretty accommodating

You'd think Countdown would know at what hours their store gets busy. Today at 6pm, the checkout queues stretched down the aisles blocking all the front of the store. Several of the checkouts remained closed. They could do better

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This place use to be 24/7, but now isn't which sucks. But otherwise it was fairy clean. And has undercover parking.

I use this supermarket regularly and it is between a smaller metro and a large suburban store. It has everything you should need for a shop however does get extremely busy on weekday evenings and weekend afternoons. Quality of products and range is good

It’s our go to supermarket in the city. As the biggest supermarket in close range to the CBD (compared to the small metro New World and Countdown on queen street). It’s very useful being open 24/7 as it’s there whenever we need it. Plenty of parking for those who drive (we just walk). Always has a good range of fresh and packaged produce. Lots of specials on and always some extra sales specific to the store. It has also always been our go to for pre/post concert snacks on the way to Spark Arena. Lots of self checkouts.

In a convenient location, open 24 hours, and okay prices. The produce is pretty average in terms of freshness/quality. The staff isn't very friendly and they get really long queues from 5-7pm weekdays. They have limited vegetarian/vegan alternatives in the refrigerated section. (Although I have noticed a slight improvement.) They should eliminate their use of plastic bags or charge per bag (like PAK'nSAVE).

Nice and clean good selection

Whose idea was it to split the lanes in half? Not a fan of this idea. I got a cute reuseable bag though. Countdown has a good range and reasonable prices. I just don't personally like the store layout.

Update: have to dock a point after seeing the terrible conditions of the restrooms, even noting how much of a confusing puzzle it is to even get access to the restroom hallway after walking around the entire store trying to find it Nothing really to critique so 5 stars it is. Parking available downstairs, decent selection of ready to eat foods at the deli counter, good wine selection, and at least 4 self checkouts. Staff may appear indifferent about most things but still plenty staffed and quick.

Not a bad shopping center. It gets a little hectic inside and parking can occasionally be difficult. They didn't have a lot of the odds and ends you'd think they'd have. No pencil sharpeners anywhere, not in the school supplies and not even with the makeup pencils. Their fresh food selection is good as well as their candy section.

Great store. Easy to get to. Plenty of parking. Awesome range. Competitively priced. Never have to wait anymore than a couple of minutes at checkouts. Staff are very friendly. And being 24/7 is really handy.

Love using Scan and Go here... Magic!

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Nice and big compared to Metro supermarkets. Only issue is not enough staff or tills open have to self service full trolleys or except very long waits when 2 tills are open

Chicken is way cheaper then I expected 7 good sized drum sticks for 6$. The eiles are normally kept clean. Even under the shelves.

The Countdown store located downtown Auckland City is well stocked with a greater variety of products typically available. The store is open 24 hours so if you want to shop when it's not too busy visit in the early hours. There is great parking beneath the store.

Excellent and Clean shopping centre.

A very busy Countdown store, but it has a much wider ranger and is much larger than any other grocery you'll find in the city. Worth hunting out at less busy times if you need to load up the pantry.

They are currently on refurbishment and no more 247. But i guess once they finish for the refurbishment would be great place for the grocery shopping as it has large space for check out.

This is one of the prominent super shop chains. This outlet like other ones, is spacious and includes wide variety of products. It has got good collection of wines, a separate section for organic and healthy items and other daily essential items as well. You can find items you may require for a trip to the beach including beach sandals for kids.

Reasonable selection for a city centre store. Friendly staff and good parking beneath the shopping level. Long queues at the checkouts sometimes, particularly the non-automated checkouts you have to use for larger shopping trips.

It's a nice enough supermarket, however you always have to walk past homeless people, and once my car got egged in the car park. Some of the people that shop there are really disgusting, but you will get that in a CBD location I suppose. Too often there are charities that you have to avoid as well when going up and down the only set of stairs.

The only supermarket open in the city & central suburbs (until Greenlane) that's open 24 hours. Good location. Not much parking for the size of the store, but I guess their core customers live in the hundreds of apartments which are in that part of town.

This is a pretty comprehensive supermarket for an inner city location where you can get all your fruits and vegetables, meat, and dry goods. There's plenty of parking underneath the supermarket, and it is also in walking distance for a number of nearby serviced apartment buildings.

Our favorite supermarket, more healthy food options compared to the other supermarkets nearby. They also have fresh seafood options daily - we always buy their salmon head.

Some things hard to find & the prices of somethings gone up in lockdown .

I was waiting at the Countdown car park around 5.30pm for my daughter to come back from work. When she was got into the passenger side, a stranger ( around 20 to 30 years old) knocked at the door tried to talk to my daughter. He was looking very doggy. My daughter open the door and asked him what he wants. He said he wants money. Everything happened within a second. I was started to panic. But there were a security guard came on the spot through another side really fast. He was talking to the stranger and side-tracked him. That gave us a chance to get out of there fast. I really like to thanks to that security guard. I hope he is ok and safe. He was the best worker ever and also thanking Countdown Auckland City, 76 Quay street to having this marvellous service for the customer safety. Thank you.

This is the only 24 hour super market in Auckland Central and I shop there most nights as I work nights nearby. The only thing to improve on is customer service as the staff members tend to focus on themselves than customers.

Great range of products and convenient option to click and collect, it's a shame that one of the ladies who works at the customer service desk, Neha, is consistently rude. Will probably stop using the click and collect service for this reason. No trouble with anyone else, the other employees are great - especially Scately and the tall girl with long red hair and blue eyes!

Whether you work in the city, or live in the city,. this is a good place to go to get a quick grocery grab. They do seem to be a touch more expensive than the prices you might otherwise pay out in the suburbs. But they do have most of what you need and the queues are not too long even at busy periods.

Good service,good store layout

Wowee its had a make over & "it looks fabulous spacious brighter roomier & easily more accesible lighting is better . Good Job done by Watts & Hughes amazing job every countdwn should look like this ?

Surprisingly, it's open 24 hours so you know where to go if you ran out of grocery or probably liquor 😁 at mid night. Beautiful place for grocery shop with lot of variety to choose in different category. Thank you countdown.

Handy whilst living in cbd.

Fair combination of everything from food to, to Stationery to Utensil to Basic Electicals. The pace has small sections from International items such as Indian, Japanese etc. Some Electrical items like heater, fan etc are available as per weather requiments.

Pak n save is better

Well it's a large supermarket. Has good range of products, fresh and tinned. Some imported English beers. Pleasant and helpful staff

20Nov16 Easily another favourite store of mine. Connected to public parking which you have to pay for but there is some free on-street parking around the supermarket. Same huge range as sister Countdown stores. A little claustrophobic when busy as shoppers funnel into narrowish entry way.

A good variety that other countdown stores doesn’t have. You will find lot of options over here for groceries. They have lunch meals too. I was very impressed.

Like all supermarkets this one is also expensive. Veggies are not always fresh and become bad after 2 or 3 days in your fridge. Big problem with bread, at some time they run out of all types of bread for hours. Better use the one in quay street, which is open 24 hours and has better quality and wider veriaties.

The rush hour is around four to six thirty, avoid going then as lines for counters get pretty long. Otherwise, it's open 24 hours and the car parks are relatively easy to snag. There's no pak n save in city yet so this is probably the best supermarket to go to if you're in upper CBD.

Nice supermarket for a citycentre and open 7/7 24/24 this is a real strengh. But the biggest problem of this store is there is no logic on the shelves, you've different products of the same range in different places ...

No man is an island, Entire of itself, Every man is a piece of the continent, A part of the main. If a clod be washed away by the sea, Europe is the less. As well as if a promontory were. As well as if a manor of thy friend’s Or of thine own were: Any man’s death diminishes me, Because I am involved in mankind, And therefore never send to know for whom the bell tolls; It tolls for thee.

No hand sanitizer bc of Corona. But friendly and helpful staff. At least we got our beloved Fiji Water. Nice!

Fruit and vegetable department is poorly stock managed. It's a 50/50 chance as to whether spinach, avocados, beans, jalapeños or whatever may be in stock. When you ask employees if something is in stock, they seem to just assume a "no". Could definitely have more variety in products across the range.

Much bigger than the rest of the CBD supermarkets other than the much further New World. Countdown is reasonably priced and comparatively has better deals, if you are staying in the central CBD this would definitely be where I would suggest to buy your groceries.

I'm always shopping at Countdown stores no matter where I am because they always have the best and cheapest deals around by far....$5 can get you a loaf of bread, Sunrise marg and some peanut butter an extra $1.50 for a soft drink and there's lunch sorted....

We have special dietary needs and shopping here is a delight as I am always confident that what I need is available and fresh. Not all supermarkets stock some of the unique products we eat.

I go here every week because they are opened 24hours. Nice staff. Good collection but from time to time they just stop stocking certain items which is quite annoying.

It's a supermarket. They have tricky specials that are sometimes more expensive than the normally priced items around the corner in the the next aisle. Like I said it's a supermarket.😊 I go there often and price items between shopping visits and always get the best of their tricky sales promotions.. 😁

Finally, this store is revamped, I remember it since the the Foodtown days and happy to see this fresh new design. It looks great, well done guys!

Large well stocked supermarket. Has covered parking which is very handy. It does get busy and queues to check out can be a bit longer than is common.

Vegetables are way way too expensive. For example an Avocado the other day was $6.50 for one. It is greedy and I really feel like a fool to buy at such prices. Going elsewhere and finding a cheaper price makes me feel like Einstein. The service is good enough and despite how busy it is one can get in and out quickly. I'm sick of swiping my one card. Please find another way to do this.

Not a great place for quick shopping visits. It was always super busy here and the checkout lines are long. Still, they had good produce and stocked shelves. They just need to improve their service.

Open 24/7

Good location, parking is limited but is enough when not busy. a medium sized store, is quite busy after work weekdays (could use more checkout staff after 5pm weekdays).

Not the best supermarket, it is quite small and had limited variety. Additionally, this place is very crowded, often having to wait in lines for a long time only to self checkout. Go down the road to New World, it's much better.

Had a bad experience here with prices. Half of the items rang up as more expensive than the advertised price. We didn't realize until we checked the receipt the following day. Make sure you check your receipt. Luckily, the staff was able to provide a refund.

Everything you need is here

Good place to buy groceries but there is no car parking.

Very huge grocery shop in city area

Is this the busiest Countdown in New Zealand? The staff do very well to keep it all ticking along nicely if it is. Even when there is a car engine on fire in the Carpark.

OMG- I found this place by accident. I initially wondered into their old venue which looked like the places where LPs came to die. The I realised they moved to a new venue and this was records Mecca! All organised in the right genres and easy to find. Picked up some old classics for a reasonable price. I could have spent hours here - the kind of pot you want to head to on a Saturday afternoon or even a lunch break. Go now!!

Lots of variety, everything you need for groceries are here. Really good place for tourists to buy some New Zealand branded food products like chocolates, cheese and biscuits to take home as gifts, and cheaper than the souvenir shops.

Too small...I always feel like it needs a clean up...but has click n collect and friendly staff..

24 hours, Nice supermarket

5mins walk from where we live, so it is our place to shop for groceries, snacks and other home essentials we need. There are self-service counters and helpful staff ready to assist you.

It's my favourite place to do my shopping plus its just down the road from my place and the staff are really halpful expeshelly when there is something wrong with you phone they are always there to help you out when there is nothing else open.

Conveniently located and wide opening hours. Just the aisle layout is weird and products are not easy to find. The choice of some products is inexplicably limited for a supermarket of this size, eg canned vegies

Best 24/7 supermarket near CBD. Car park is not safe. People's cars get robbed often. Just like today.

Best supermarket in the city.

Count Down Auckland city is a terrific supermarket open 24 hours, it has every thing you could want. There are no checkout personnel, so make sure you have a credit card with you. Sorry no photos as it was in the early hours of the morning when I visited it

I wanted location too the hotel I was staying at the online information was extremely helpfull

Lots of ready made meals you just have to heat up. Lots of other supermarket items as well. Not as cheap as Paknsave

great and handy location , and the staff are very helpful.

Handy if ur working around the area.

Great for quick shoppings over nights, great helpful option for late night shoppings in the city center area. Has a large parking and washrooms for customers which usually not available in all countdowns. Also quite on nights.

It was excellent and staff friendly even at self service Alsum smile always

Decent products like house brand quality chocolate disappeared to only leave cheap bad quality cooking 'chocolate'. One example among many that shows that quality is not among the pressing concerns of leading team in this store.

24/7, full sized countdown unlike the one on Queen Street. Proper parking. Away from all the main city traffic but still not too far. Location couldn't be any better.

Nice remodel but I'm still finding the layout of the aisles illogical.

Great shopping great range of products they have everything

Has almost everything. The shop opens 24/7 which is very convenient sometimes. They need to replace their vegetables more often though.

Honestly the best supermarket in Auckland city, in regards to the price and range of products stocked.

Diverse selection with interesting imports. Grab a countdown loyalty card at customer service for lucrative discounts. Ask for markdown section for affordable deals.

Easy parking, but a limited selection compared to other supermarkets.for some reason seems to push bulk buying which would suit families, which is odd as it is in the city centre.

The girl with the green sash on the floor was extremely helpful, happy and friendly. It's a pity the girl at the playstation was so ignorant and sour - Mas***** or something like that.

Not bad for groceries, open 24hs, a little bit expensive, need to catch the offers to make a money difference. Clean place. Great variety of local and imported brands.

This is our go to supermarket in Auckland CBD..Love the range of fruits and vegetables plus all the groceries you need. Plus it is open 24hrs.

Good for the odd bit of food and has good speacils, don't like how they store the mussels - they should be under ruining water like Pak N Save. Here Wednesday 22 March 2017 wif my neighbour Mike Brooker. Needs more cycle parking downstairs and keep left signs on stairway.

One of the biggest supermarkets located near the pier, with hugh parking lot on the ground floor, very convenient,under renovation at this moment (Mar 2020)

Good place 24/7, everything is fresh and clean

Countdown is always best option to buy groceries , vegetables or house holds . It is cheap , always has fresh options.

To put it nicely, as a 24/7 if you look hard enough, you'll find what you need. It's all there, just unorganized & packed. But, at least it's open all hours.

Countdown supermarket, is a subsidiary of Progressive Enterprises, which owns the Woolworths supermarkets in Australia. Hence, they have the same W logo. This Countdown Auckland city is medium sized but spacious on the inside. Able to find most everyday items, also has a deli and bakery section. Free parking is available to customers in the carpark located within the building on the ground (street) level, with the supermarket on the first floor.

Very convenient in terms of working hours. Staff are friendly and helpful, especially at the pharmacy. Well stocked and good layout.

Great shopping big closes at 12am soon 24 hours ... yummmmmy food too bye

What I wanted to purchase was there. convenient store to have in this busy city structure.♿ wheelchair accessible clean tidy air conditioned store with friendly helpful staff.

Next to my gym. Best place for me to shop. Cheaper and well stocked than new world

Has good selection of everything except a 3/5 bakery

The only Countdown in the Auckland central city that opens 24 hours. However, the liquor area is cordoned off from 11p. The interior feels posh, and the price is a bit dear than other Countdown stores except the newly built Ponsonby store.

Parking was easy. Access to get inside easy and well signed. Staff seemed friendly. Store layout your standard Countdown.

good shop

Went to countdown the other day to do my local shop with my husband Conner. Usually we have an enjoyable experience, but this time was different. So, we went to the lettuce section to get our lettuce for the week and stumbled apon the bags of lettuce; we looked for a decent one but they all looked pretty average. My husband and I decided to ask one of the young Indian gentlemen if there was any better lettuce out back, but at the moment we were politely told to "Go on then *head nod* f@#k off". I couldn't believe my ears when he said this to us. We left short there after. In saying all this, it wasn't the worst experience due to the fact that he said it rather politely. It's not about what you say, it's the way you say. On ya cuntdown

Smaller than usual normal branch (but didn't realise less variety of goods). It's a very busy branch with city dwellers. The only problem I found is every time when I come, the bread is always sold out ( well, almost all of them)

nice place which runs 24 hrs. Many items to choose, fresh, cheap. But sometimes you should wait for the cash out.

24 hours. Top quality selection of produce and products. Large space and plenty of isles. Wish every countdown was like this one.

A major countdown store. Open 24 hours. Ample parking available. Good service. Easy access. Great variety of products.

I do not find it particularly inviting , maybe it is still under renovation. Otherwise - staff is well organised, stock is adequate.

Good city supermarket, they had a good deli, staff are not very friendly, they don't have many checkouts and the self service is badly placed and always has a fairly long wait.

Good range of products when compared to the smaller version of countdown near Queen Street. There is parking too which makes it more convenient.

Great variety of products and cool staff.

Not a great place for quick shopping visits. It was always super busy here and the checkout lines are long. Still, they had good produce and stocked shelves. They just need to improve their service.

Late note shopping needs, great

Huge and fresh products

Super busy place but very convenient for groceries shopping. Love it ♥️

It's a supermarket. They have tricky specials that are sometimes more expensive than the normally priced items around the corner in the the next aisle. Like I said it's a supermarket.😊 …

Great to buy groceries. Go there a couple of times a week. Express counter is great as you can get in and out quickly!

I go for groceries shopping 3-4 times every week. Very nice place to get your fruit, seafood, milk and bread. Nice!

د.

This one a big supermarket in the city, clos from a crowdie CBD. And they sell almost everything you need. I love the greens and fruit they sell.

Staff were helpful asked me to sign in and inside they were most helpful as well

It's a supermarket with a great rename of food, what made the difference was the lady at the check out, she was happy and really engaged made my morning

It's ok. A broader lunch selection in the deli would be awesome, being in the centre of town, kinda like what New World does.

Everything you need is here, and to top it off 24HOURS a day 7DAYS AWEEK! If you need anything or cant sleep and need to wander around somewhere...this might be a safe and interesting place to check out and burn some time!

The customer service attendant was super helpful and really friendly, going the extra mile to assist

Reasonable range although very popular & tends to run out of stock on some basic household items quickly but re-stocked in a few days.

Small but useful selection. Need more offers in fruits n veggies

I have been to Countdown in Auckland down near the harbour handy if your staying in self serviced apartments in town or near by. Full range of grocery items plus fruit and veg

Love come here on the weekend as not much people shop 😊

Great store, has most things you'll need and parking! Can take a while to check out during peak hours. (think, 5pm)

The biggest supermarket in Auckland CBD. Has almost everything. Unfortunately, there can be long wait queues around the deli corner.

Plenty of stuffs are there and way more than other Countdown. I personally enjoy shopping here as they provide fresh n crunchy nuts!!

They have got their own free parking. Which is pretty rare near city centre. Made the mistake of parking in one of the paid parkings outside.

Good supermarket with daily promotions.

Courteous staff. Yummy beef and salad sandwich for $5

Countdown is convenient to the hotels in the CBD or britomart large range and easy parking bit messy in places but the staff where helpful

Great store. Clean, tidy, and friendly staff.

Nice place open 24 hours

Currently getting renovated but still open just a basic smallish countdown with good customer service.

Will find lot of place for parking. In Auckland city it is really hard to find a parking in all the time. Here we can find parking and surprise countdown deals some time.

One of the most complete Countdown supermarkets in Auckland in terms of stock & variety due to the rich multi-cultural presence living and working in the CBD

Great selection of food and good staff as well. Easy parking as well and extended hours

Great selection and discounts at disposal , a little far but 24 hour access is the joy. Fulfils all the needs except electrical.

This store is undergoing renovations so it is a bit of a hassle to maneuver. The store is also quite small. I would go here for bits and pieces but not a general weekly shop. Maybe click and deliver.

By far the biggest and best supermarket in the CBD area. There is a big carpark underneath it and it's close to Britomart transport centre.

Great place to do yr shopping even during early hours after midnight.. however a little big n nd to have a rest after doing ya shop n drop..

Great customer service

My go to place for groceries. Open 24 hours a day. Well run. Clean. Professional. Everything you would want

Good range of items, not perfect staff, but this supermarket works 24/7 , so it is great advantage

Has most things you need but doesn't compare to the new Ponsonby countdown for selection. Checkouts can get congested at certain times.

Top class like all the other Countdowns. If you want to risk it you could get free parking here.

Its not 24hrs anymore. Going to give only 1 star because they didnt update timing online. But staff is frindly, deserve 5 stars.

Large selection and open 24hours make for easy shopping. There were no staff ptesent at checkout at 4am tho.

Good supermarket in the downtown, OPEN 24/7 plenty of parking spots, good variety of different foods, drinks and equipment

Big supermarket with big variety of products, but I don't know why they put same type of product in different places.

My local. Love that it's 24hrs but they could use more staff around to help customers find items rather than just at the counters

For anyone new to Auckland looking for a fully stocked grocery store this is the place. Everything you'd expect for food and more.

Awesome but really windy today and if you want your face scrubbed nice come to mission bay...booyah! Lol, oh the water on two bridges now.

Super busy place but very convenient for groceries shopping. Love it ♥️

Under construction and a little confusing and a little dirty but open till 11 and helpful staff make up for it so over all pretty good.

Typical store. You need to visit at quiet times otherwise the shelves were empty and it's hard to navigate the store.

Awesome place to shop

Central city supermarket easily accessible with on site car parking. The usual range of items, specials, and friendly helpful staff.

Not a great selection; meat seems funny. No fresh fish, being so close to the fish markets..

It's good, 24/7 supermarket and big you can find pretty much anything you are looking for there. However, it is expancive compering with PakN'Save

Going through a big renovation project at the moment so not open 24 hours, but they've done well to keep open

Just like other countdown, but car park limited to 90 minutes

As usual, great place to buy home groceries. They often have good offers food items.

Modern and clean facilities. Prices are on par with other less populated cities. Staff friendly, well stocked.

Good grocery store. Well stocked. Better than most. Good parking lot... always has spaces.

Clean and tidy but seemed very short staffed

definitely pays to check the freshness of any fresh produce you purchase here. good layout and very convenient.

It’s a good Countdown. Not the best. Not the worst. Great location, a very good selection of everyday needs.

Self serve open 24/7, better selection than most countdown supermarkets, good layout

Security were rude asked to look in my bag🥴 clearly they found nothing. No apologies.

What can I say, it's a countdown. Decent parking but it's a bit difficult to get into because of the city centre location.

Parking here is a nightmare in my opinion. It can also be extremely busy with long queues so best at off peak times and on foot.

Easy access, big parking space, big variety of products however not enough staff and usually only 1 counter is open

It would be better if they go back to open 24/7 but other than that they operate pretty nicely

The only 24/7 supermarket in the CBD. Shopping available at all hours. Just remember that alcohol is shut after 11 pm.

Very busy large store great undercover parking. Many beggars in underground parking made me uncomfortable

Brought a packet of 4 maigorging noodles and they were already soft (not crunchy) in the packet

It will be hood when the supermarket is finished, also suggest they put in trolly wipes like new world

Clean store with friendly staff. Convenient for me while at work for either lunch or to pick up items for dinner

Great location, get your shopping donexat the and of a trip to the cbd, easy to park and a proper range of food too

Good parking area, nice location

Has everything we needed for our stay in an apartment in Auckland. Does have parking

Pretty good supamarket. Can get pretty busy and crowded due to its downtown location. Stay away from the sushi.

Lots of people but plenty of checkout s open can always get through and out quickly.

Love this place. Huge store well stocked. Extremely helpful staff.

Ideally situated of beach road and Quay St Plenty of room for parking ample room for and access to for mobility and disability persons

One of the nicer countdowns I've been shopping at.

There is a great variety of products, I think I will make the purchase in this supermarket very often.

I like countdown because you can find one wherever, but If you go to shopping on Thursday or Friday, you might find old bread. Some things with discount but almost smelling bad

We couldn't find oat milk at our local Countdown but this branch in the city centre saved the day! Yay oat milk!

Pharmacy Trading Hours: 9am-9pm Every Day; Liquor Trading Hours: 7am - 11pm; NZ Post Parcel Collect location

Easy access, stairs, ramp, or elevator. Great parking. Large store with more options than some

Access to public toilet is weird though. Make sure to read the instruction and tap the wooden thingy to the card reader.

Convenient. Always has parks available. And 24/7 what more would you need with a supermarket.

You will find lot of options over here for groceries..Better than countdown from Auckland city.

Nicely laid out store and good size. Parking lot is a bit smelly though

Clean and tidy. I always purchase my groceries here. It has a lot of parking space.

Handy supermarket for those living in the CBD or surrounding areas such as Parnell.

Staff are delighful, dedicated, helpful & friendly 😊 Good quality just like you would find in Australia

Nice and handy to central city. A good variety of produce. Friendly staff. Good service.

Quick, clean, excellent product range.

Very big storm with a wide variety of things to buy. Great service

Good range of groceries but wish there were cheaper vegetables and fruits

It has everything you need. But its run down and had a homeless person staying at the bottom of steps.

More room too move around. Some good deals here. Shelves always stocked.

Some renovations taking place but more than adequate. Lovely friendly staff

Everything you need there , cheap and competitively priced

Good quality fresh produce with really good specials. Very convenient open 24/7

My local grocery store. Has a good range but is usually sold out of fresh veggies by the afternoon.

Big spacey , nice selection . Good for weekly shopping due to the sheer amount of items.

West Auckland needs to update their stores like this one

Very convenient but not the highest quality fresh foods. Good prices though.

Great location, easy to find items but underground park smells like a urinal...

Lines are usually long for the checkout but they move fast, staff is normally friendly

It's alright if you're not brown

I wish their selection of free range meat was a little bigger. It's pretty limited

Always check online as the labeling is often missing for promotions recently.

Really well stocked with lots of options. Always quick and easy to shoot in here and grab what we need.

Nice supermarket. They have a big selection of things and are open 24/7.

Great service, easy parking, clean store. Very friendly workers.

Good place for 24 hour shopping. Quite handy in place like auckland where everything shuts after 6.

It has most of what I needed. It's very annoying that the lift is not available though particularly when you are on crutches

Cheap place to shop in the heart of the City..!The shop have everything form A-Z and yes you need an ID to purchase alcohol even if you look 30+.

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Bad customer support

Fresh food everyday. Is good to also open on xmas and new year day.

Very big and has everything you could need, we'll stocked especially for a super busy Central City one

Claen tidy and easy to get to...

Good supermarket, things always in order, clean and neat, friendly and helpful staff

Oh very nice & tidy inside, everything was so easy to find & very big place so that's good.

Offers a great range anf variation of products. Open 24/7 is a plus too!

one of my favorite countdown store in Auckland, its big and busy always fast pace

Good place, open 24 hours, friendly staff and always helpful. Great prices as well.

Great service and food. We really enjoyed Jay.. What a charming great guy. .

You can find anything that you are looking for in a supermarket 24/7.

247 convenience with a great variety. Needs a little upkeep,reno should do the trick.

Well-organised, friendly staff, good location and 24/7 opened. That‘s all you need.

Hi get place to shop for great everyday bargain s have a lovely day all Marianne Hay

Good.understore parking.clean.helpful staff and fairly good range of produce.

As on prime location in Auckland. have the free parking for first one hour. have most variety in very segment.

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Reviews of Countdown Auckland City in Auckland - Supermarket

76 Quay Street, Auckland CBD, Auckland 1010, New Zealand