Reviews of Countdown Henderson. (Supermarket) in Auckland (Auckland).

Countdown Henderson

0 Reviews

372 Comments

Supermarket

West, City Shopping Centre 7 Catherine Street, Henderson, Auckland 0612, New Zealand

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Description

Information of Countdown Henderson, Supermarket in Auckland (Auckland)

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Map

Open hours of Countdown Henderson

Sunday

8am–9pm

Monday

8am–9pm

Tuesday

8am–9pm

Wednesday

8am–9pm

Thursday

8am–9pm

Friday

8am–9pm

Saturday

8am–9pm

Popular times

Sunday

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Monday

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Tuesday

8
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Wednesday

8
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Thursday

8
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Friday

8
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Saturday

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Reviews of Countdown Henderson

We can chill and spend our time choosing whatever. Nice and clean. Not too busy on weekdays. Self-service matching was very easy and had more options to use.

Bought a mixed pack of muffins yesterday. Two of them were blueberry. My son and I had one each. There was exactly one blueberry in each muffin. C'mon countdown bakery. That is so tight,and unacceptable. Shan't be buying them again

Big countdown, considering I shop at kelston countdown often Henderson is much bigger and more of a selection in my eyes. Never had a bad experience.

Pleasant and helpful staff. One could have been a little better informed about which aisle contained the product I was looking for. He did look for it and came back to tell me where the product was. Security evident and welcome, given recent events in Auckland. Range of products to suit cooks and those who want something quicker to serve. Fruit and vegetables fresh. . Appealing layout and display areas. Range of 'specials,'. I need help to use the Countdown app on my phone. I have a Countdown Card.

Busy Christmas season, store perfectly clean and tidy. Conversed with a lady in meat department asking for assistance, she was super helpful and efficient. Gentleman at self service was super nice in manner as well. Great work team! Your store is a credit to Countdown Henderson.

Good.... same as most countdowns... lever usually a long line which is great.

Very big and everthing is there for you to shop The Mall has so much to offer and Countdown is were I love to shop for groceries for our home 👍👍❤❤❤

Plenty of off-steet covered parking nearby. Easy wheelchair and pedestrian access through several possible mall entrances. Walk past bathroom facilities on the way. Shop was clean and tidy. Recent product relocating activity caught me out for a moment - but clear well-placed product signage helped me find what I wanted. A good range of reasonably priced product well presented and mostly easy/logical to find. Just a few spaces where missing items could be. Pleasant, friendly team members.

Checkout staff friendly and interactive. Too many personal shoppers with their trolleys taking up space.

Always shop here when I'm in a hurry in and out nice and clean and cheap

Well lit and set out. Newly done up. Aisles wide and alot of space between end of Aisles and checkouts. Always well stocked when I have been there.

Countdown yeah and its but getting some rather different qualities foods

I enjoy shopping at Countdown they have the usual grocery items deli and fish but they also have different things like pizza bases I mention this because I priced theirs up with a rival company and they were a good dollar cheaper which encouraged me to having a go at making my own pizza. They have a good range of items overall, the aisles are roomy and well lit and not cluttered with staff stacking shelves. I use the self checkout now to it is very easy quick and straightforward which tends to enhance the shopping experience. Their seafood section is worth a visit for some of the mixed trays of calamari shrimp mussels etc at around five dollars a good buy for an adventure into various sea foods.

My go to shop for extra groceries. Fantastic staff. Great stock. Just finished my shopping for Christmas with the 👪

Since the renovations it's a very nice place to shop, excellent staff. It's a pity the rest of the mall is dated and shabby

Great service and understanding of people's money.

I shop there fairly regularly...they have a good mix of food products. It seems quieter than usual, so I was able to shop quickly.

Good place to shop, friendly staff😊

Been going here for years back when it use to be Big Fresh. Friendly staff members, always clean and organised. The only thing would be the online shoppers, they really need to watch where they're pushing their trolleys.

Everything you need. And you can pretend you are a checkout operator.

Henderson Mall is nice place for casual browsing and shopping.

Countdown is generally well stocked, prices are low on some things and highish on others. Best to go when the queues at the checkouts are short. There can be a bit of a wait otherwise.

Great well stocked 'market

Glad to have visited here to discover a really well organised, well stocked Countdown, with some items and variants that I don’t see much in other stores. More importantly, they have the nicest, most helpful staff that I’ve ever encountered in any Countdown supermarket or any Auckland grocery, and just for that I’m giving a five-star review ❤️ We were paying for our groceries in the self checkout counter and the weighing scale was not working, and the helpful lady assisted us without making us feel bad about it 👍🏼 kudos to that!!

My regular :) I try to go to Teresa’s checkout if I can. She’s super friendly no matter the day or how busy she is and is clearly a hard worker. Five stars for Teresa.

Love the spacious aisles and straight forward layout. Super orderly and tidy with no crammed shelves anywhere. Only downside is how far away my car is. Poor me.

Im doing this from a disabled person point of view - I'm independent, don't need help, access to what I want is thoughtful, plentiful, packing groceries is a service offered, a bonus for me in Westcity Mall Countdown, and not in a couple of others I've bought tgroceries at Happy to wait in queues at checkouts, as staff spot very quickly - customer service is great

Great range friendly helpful service with a smile. It's a shame greedy shoppers buy out everything just because it's level three for 3 days and the supermarkets aren't shutting up for three days.

You can purchase all you need. It can be busy, so, the checkout may be full.

Easy to navigate inside and staff are lovely.

Very handy location, inside Westcity Mall, and has a good selection of goods. It has a well-stocked Health Food section, in particular, compared to some other branches.

Pretty good countdown, has a good range of products but for some reason find the store to be layed out different than the usual countdowns. Makes for slightly longer finding items time but no stress if your a chilled shopper in no Hurry

Quick and convenient, easy to stop in. Self scanning checkouts are great. And Cherie the Deli manager, is fabulous - the case always looks amazing - always stocked up, fast and efficient service that won't have you waiting around.

I'm neither sure if the entry being IN the actual mall is convenient or if even having large trolleys surrounded by mum dad an 2.5kids clutter thru a busy shopping mall should have even been considered, it limits the in-store hours without other entry/exit to exterior and would perhaps be better located within the general area but not INSIDE a mall

A great store except for one unfriendly staff member in deli - makes you feel like wanting to be served is too much trouble.

Great place no queues here and reasonably well stocked shelves during Covid lockdown

Easy to shop covid sheets applied for us golden oldies which is a bonus.groceries always a good variety and prices. Very helpful staff clean environment.

Nice looking store since revamp

Constantly good prices and recent changes to aisle configurations mean you don't have a long hike around the store for toothpaste when time is tight. Good thinking managers. All the staff are friendly.

Clean, staffs are courteous, have product knowledge . Well organized. Love this store.

So clean and organized since the fire

Big store, wide aisles, focussed and efficient staff and clean environment. Handy in the mall toi

I go here when i am in Henderson the store is lovely clean with kind well meaning staff who no what they have there i have always been able to get what i need

Only had one check out open and I had tostand in line and wait .which is very had for me .as I am pain in my legs I lean on the trolley and do my shopping alone .

Great parking, wheelchair accessible both parking and access (ramp and automatic doors). Local to area, lots of variety and reasonable priced as can be expected of any big Countdown store. Opens early and closes late 7ish to 7ish.. Recommended.

Lots of variety of food to choose from, Very clean.

Staff are very friendly and helpful. The updates to the shop are amazing. Getting around in a wheelchair or with a Walk aid is so much easyer now.

Đ.

The stuffs are diversified and the price is affordable.

My weekly shopping supermarket Always friendly Very tidy Lovely supermarket to shop in

This store is,way better than my local Te Atatu South. It has stock that is not stock at my local.

Social distancing markers were very clear. Plenty of hand sanitizer at the entrance and exit. Lots of space to walk around inside without being crowded.

The best to shop Lots of variety to see But a bit to big for me But I love it

Got all the items I was after...and a few more haha. I like the look of the remodeling.

Convenient local supermarket with covered car parking. Was shopping in the evening so a number of items were sold out - like good bread options.

Good daily shopping experience for groceries an home use. Well laid out

I find staff are helpful and the new upgrades give the place a new and clean feel.

Brilliant store. It's so much better after the recent renovations.

Great service, friendly and welcoming staff. Will come again

Lots space in to move around when its not busy. Staff are polite and friendly 😊

Clean and tidy. Countdown during lockdowns, seems to struggle to keep shelves stocked.

A super. Market

Countdown good buy food fresh produce. Lots stuff store. Suffer stroke myself sign store . Talking people supermarket awkward. Write paper myself asked workers kind thanks you very much appreciated.

Well organized and helpful. Good social distance maintained.

I shop there a lot because it's a clean spacious supermarket

Quick in, shop and out. Was not after much and got what was required. Plenty of room and shelves were well faced so nothing adverse really struck me. Worth a look.

Slightly busy but worth it

Been shopping here since it was Big Fresh. Loads of options and variety is great.

Tidy and well laid out. Not as extensive a product range as Lincoln Rd store but adequate. Decent amount of checkout options.

I like the bread there and the lay out of things easy to find what you want

Handy little countdown! Great to grab some food before a movie. Or if you work nearby. Always friendly staff. Can get busy

Found the items that we needed on reasonable prices. Can self_scan as well. Had a good experience. Had larger ranges on confectionery.

Always an easy shop, friendly staff. Think not being an outlet for alcohol reduces the crowds! Thank you COUNTDOWN WESTCITY.

Clean, easy to find, well stocked and a super friendly team. It's my local..

Not my favourite store. Too often bags of fruit have some rotten pieces and often get sour milk. Staff are helpful and friendly

Great store to shop in. Staff are very helpfull

Always a friendly, great place to shop

Good location and great for when you're grabbing a few things. Always seems to be busy and can be hard to get around at times.

I shop here often, staff are always helpful and friendly 😊

Quick shop. Had everything I wanted and easy self service pay system.

Loving the new look store, wider isles a bonus.

Good parking. Not too busy

It's a supermarket, it has food and other items for purchase, don't know what else you expected.

Well displayed, Friendly & Helpful staff & it has Self serve checkouts if you are in a hurry

Quiet. Everything available. Staff check out friendly, helpful and efficient

Great place. I got my hair colour there could not find it anyplace countdown had it...thank ye s o much great selection good value.

Only go to countdown when I need something quick and it's closer. The variety of items isn't great and most prices are more expensive than paknsave.

Hmm, a decent sized countdown for a mall. I really love the wide aisles. Would have given it 4 stars, only if the closing time was extended to 12 am.

No courgettes. No Puhoi Valley half & half milk. Almost left empty handed.

Not as good as before fire, may very covud

Very convenient as it's inside the mall. They have great selections of good quality produce

Awesome supermarket where you get all your necessities friendly staffs. Check it out great place to shop

Great place to go shopping, fresh produce, up to date brands, clean supermarket and helpful friendly staff ..... you never know who you are going to bump into, thank you Radar :)

Shelves are looking rather bare lately.

Just a quick run and grab, for some yummy Good Taste soup and cottage cheese to increase the protein. Xx

Great staff clean spacey and tidy as always. Good specials too.

Definitely always busy but staff are always available to help at self serve checkouts with a friendly smile

I like the fresh fruit here i find its more affordable than most supermarkets

Convenient for a top up shop while you are in the mall. Nice staff have helped me when I've needed it.

Bakery section muffins were so much better than CD Kelston

My local store. Nice and clean. Staff are all good and I can understand them. Gotta love that!!

Convenient. Waited long time at face to face checkout queue but got through after 20 minutes.

Doesn't always have all products I am looking for as this is a smaller supermarket.Excellent staff though.

Found it bit(only bit) costlier than other places but still am amazing place for grocery shopping

Good location. Easy to access from the carpark if that is all you need. Huge range.

Great shop - lots to choose from - very helpful staff and I now shop on line - click and pick. It's great!!!

Needed what I needed at a reasonable price! More checkouts please?

Convenient and well laid out, very tidy and organised. Found service to be friendly and efficient 😀

Conveniently located, spacious, well stocked, well lit, lovely friendly staff, my favourite Countdown in the area!

Able to purchase most things. Very friendly and helpful staff. Very accessible.

Clean, helpful staff and large selection of products.

lovely friendly staff and a nice clean shop

Great service. Excellent selection of fresh vegetables.

We always shop at Countdown. There friendly and caring. Great prices.

Convenient to shop here when using the mall, plenty of parking

It was ok

Some good deals.. Still prefer park n save but getting there

Fabulously stocked. Great selection of groceries. Well laid out.

Easy to navigate, location is ideal. Right next to the train station and bus stops.

Great variety, undercover parking, friendly staff and good specials... Recommend it highly

Wide aisles good supermarket experience. Not keen on supermarket shopping but this store is good

Well stocked. Usually shop kelston or New Lynn this one is better. A. pleasant atmosphere as well.

As usual, tidy clean aisles, with everything well presented.

Its great time for specials Xmas shopping smoked hams out now great for families

Nice supermarket friendly staff members

Great place to buy groceries. They also support Apple Pay.

Like every other count down just not as busy which I appreciated

My local joint. All good....

Big store with plenty room to move your trolley.

Good store shelves always full.. spacious isles to move around in .

i do my food shopping at FoodTown its closer to home for me .

Good selection just always ques at the checkouts

Good, neat and tidy store. Lady at the checkout is helpful to idiots like me.

More expensive than Pak n Save, but better stuff and convenient. And they deliver.

No-one paying any attention to using the QR covid 19 code to scan in? Just wandering past it..

Reasonable prices. You can buy almost everything at one place.

One of good countdowns. Very clean and helpful staff

The best branch.

Just good but their selection of veges and fruit is not that👌

A little old but good well stocked and maintained.

Very good they are all friendly.

Awesome staff..been shopping there for years

Nice clean shop n good range of products

Pricing on shelves could be a lot clearer

Well set out, always clean and tidy. Staff are always very helpful.

Disappointed that I couldn't get the glass container with my estamps

Such a lovely supermarket- I have all the praises for it

Ok for a quick stop but not the best brand selection.

Very big and interesting products not seen in SA

Had a good experience there. Foods are fresh, the mall is clean.

its not easy to find what you want... thoigh it might just be me byt it doesnt happen to me with other countdown

One of the better shops in the mall

Nice and quiet on last Thursday

Well stock friendly staff

Clean and easy to find what I want.

Excellent service, clean and tidy

Very helpful friendly staff.

Good, lots of stock available

It is so much better than the others in this area .

Good setup, nice checkouts.

Good service very good Response

It was great 👍 👌

love this super market new lynn 24/7

Great shopping mall lots of car park.

Shop there every week looking for good deals

Well stocked for lockdown 👊

Staff doing so well

Difficult at the moment with tha changes and no signs of progress really. Hard to find what you need.

They are ok. Have to go in the mall to access

Always friendly staff🤗

Nice enough supermarket. Convenient in the mall.

Same as all Countdown outlets

Clean and very spacious.

Good selection and deals.

😋

Clean store. Baby section was a bit messy, everything was mixed up.

Good super market in a mall covered car parking

Very friendly staff. Go out of there way to help you out

Good but expensive a bit with limited varieties for vegetarians

Very good every thing one needs good service

Easy access and good staff.

Not shopping here anymore, no plastic bag not getting my money.

Good variety very clean too

It is what it is. They could make it easier to navigate though

Very friendly staff and excellent customer service

Good shopping much like the St Luke's Countdown

Helpful staff and easy finding things

Great store. Loads of parking

No the biggest but perfect for the quick stop

Midrange "Big Box" supermarket.

Great store vey easy layout

Easy in and out. Good range and stock.

Good place love the self checkout

Great but not cheaper than PaknSave

Great bargains always got what I need

Away better after renovation...welldone

it got everything you need whether you have a family or being a single person

Always nice to shop here

Nice and clean. Very good.

Hit and miss with good service in this store

Handy grocery shopping @mall

Great place to shop

If pak n save is not around, this is the next best for value

Good place very understandable.

Clean spacious friendly

Great a Customer service

Always like going there.

Complete shipping

It's a supermarket that you can also get prescription

I love the fruit provided for kids!

Expensive but really nice staff.

Friendly staff

There are new and fresh products selling.

Well stocked but pricy

One stop shop for all your grocery needs.

Good service

Always great service and specials

A good supermarket. Got a good selection.

Absolutely fantastic staff

Clean & well stocked store.

All good.

Big and have lots of stocks

Able to buy everything for groceries

best place to shop with

Great shopping experience!

Best grocery store in nz

Great NZ grocery shop😀

Staff are hands on and the service is great

Huge but a bit more expensive.

Sometimes issues with stock

Had Most that's on the shopping list.

Nicely renovated!

Shopping under 1 roof

Good selection of everything needed

Always a good experience here

Very clean but everything is everywhere

Good service , nice and clean

Convenient to public transport

Clean and very convenient

Low prices local & handy

The staff are mostly friendly

Had everything we needed.

Not much range

Another great shopping experience

Good customer service.

In and out shopping that's my way of shopping for my whanau

All good

Clean and well laid out

I liked the order of things

Nice, tidy, good range

A variety of good food

Clean and tidy and safe

Good

Not many self checkouts

Same as all the other countdown stores

No good bread or baquettes

Good very busy

Awesome 👍

good selection of food

Staff friendly and helpful.

Well arranged commodities

Very good

Handy clean easy access

Good fresh.staff.

My favorite place to shop

best countdown nice enviroment

Nice place

Friendly. Good location.

A good super store.

Special easily to see

Love it❤️

Easy to pop in and out

LOVE THE COOKED CHICKEN

Always good parking

Lots of food

Not too bad

OK. Only if in the area

Nice little supermarket

Big

Good and clean

Clean and tidy store

Was a good palace

Great shopping experience

Big countdown, good location

Supermarket, great service

Every day shopping place

Good prices

Great

Excellent as always

great one stop shop

Good supermarket!!

Loved it

Well maintained

I miss the Bigfresh

Great service.

Great shop

Tooooo expensive 👎

Great!

Nice

Good range

Reliable

Lovely and helpful

Grate has everything

Awesome service

Great shopping experience

Great service

Nice

Wonderful service

Had what we needed.

Loved it

Not too bad

Not many self checkouts

Friendly staff

Hsn excellent

So so

Good

clean and efficient

Good supermarket

Handy

Very clean

Good

Found everything I needed.

Wonderful service

Service is slow

Great service

Lovely countdown.

Meh

Awesome

Clean and tidy

Supermarket in the shopping mall

Excellent

Home

Friendly staff

Countdown is cool

Got what I needed

Had what I needed

Handy location

👍👍👍👍

Your average countdown

std countdown

Shopping

Bigger store

Easy shopping

Its countdown

Supermarket

Beautiful, clean, tidy store with lovely staff. The prices are unfairly high for a very long time at all Countdown stores but thankfully government is stepping in to help tidy that up

The changes to the store since the close down makes finding things a bit harder, but the store looks better for the rearrangement, well worth giving it a look. Has fewer empty shelves than some of their other stores.