Reviews of Countdown The Palms. (Supermarket) in Christchurch (Canterbury).

Countdown The Palms

0 Reviews

348 Comments

Supermarket

Grocery store

Marshland Road, Shirley, Christchurch 8061, New Zealand

Description

Information of Countdown The Palms, Supermarket in Christchurch (Canterbury)

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Open hours of Countdown The Palms

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Countdown The Palms

S.

General food and household supply store. Moderate sized supermarket housed within the Palms Shopping Mall located on Marshlands Road Shirley. I’ve generally found it to be well presented, clean, offering a diverse range of high quality fresh produce. Typically open from 7am till 10pm seven days with the standard public holiday exceptions. Loads of parking, wheel chair friendly facilities. Cash and EFT-Pos excepted. Staff are great. Friendly. Always happy to help you locate what your looking for. Seriously though, this is pretty much your standard run of the mill supermarket, but you do need to be mindful of peak shopping times as the mall can get quite congested at times.

K.

Super helpful and friendly staff. Tends to have a good range of products available. Produce department tends to be well maintained. Generally tidy, the wait isn't too long, and everything seems fairly well priced. As always, the countdown cakes do not disappoint

R.

Pretty average store. Staff always put things on the selves in the wrong place, this has caught me out a few times. Check out staff are usually pretty good.

J.

Some staff were abit abrupt and their system for operating the Lotto counter needs addressing. ..I stood at Lotto waiting to be served and was basically ignored so walked out ☹☹

T.

Im not quite sure why We had to wait to get inside because there were to many people in side. Iv been double vac and have had my booster, big believer in vaxinnation. I was then late for my appointment. New world are not doing this. Why count down?

S.

Exceptional service even went out back to get my fresh coriander and were understanding when I left my card in the car awesome

W.

Love to acknowledge the most helpful lady who supervises the self checkout. Very thoughtful. Others have also talked about how amazing she is. Thank you!

M.

Smaller store than their others in town but doesn't seem to affect their range selection. Good, clean store, with friendly and helpful staff.

г.

I do my grocery shopping here as it’s near my place. The organization of the store is just fine. Only the staffs are too focused on thier task and too serious looking. Please at least smile nextime even if you are havin a bad day. 🤪

J.

Friendly staff, well stocked, easy check-out

n.

Great local supermarket. Lots of variety and a good range of cheaper and more expensive options on most things. Friendly staff and a Lotto counter too!

G.

Like most smallish malls it won't satisfy all experiences retail wise. For me it satisfies my needs. Restrooms are kept very clean, unlike some malls I have visited......

w.

Good service only thing is that they've only got about 6 self-service checkouts

p.

I have been shopping there for seven years and still love to shopping there everyday.

H.

It was good. Everything was nice and clean. Served by a nice friendly young man.

R.

Going through a refurb at the moment so aisles are a bit all over the place, cant wait to see what it looks like when finished

j.

Above average,not much selection on seafood, frozen or poultry meat.

J.

I usually shop at Eastgate Countdown but dropped in here today. These guys seem to have a bigger range. I might do my main shop here this week

D.

Well set out supermarket in the middle of changing areas around, leading to some confusion, staff happy to assist. No queues at the time I went, a few morning shoppers there still able to move around with ease. Some limits to stock and some not available at the time I went. Overall a good experience

S.

Great shopping was out early Not to many customers So breezed on and out merry xnas everyone

g.

Excellent supermarket everything you may want. Nice self-service staff thank you

G.

Good selection, reasonable prices, not the best deli or frozen

t.

Unfortunately the checkout operators don't have any manners. They don't know how to say 'thank you'

B.

Lovely cool shop after all the hot weather nice staff

A.

Another Christchurch Countdown. I've never had a problem with any Countdown branch.

J.

Good shopping but the bakery department the bats are getting smaller the buns are getting smaller and we're still paying the same price but rude

R.

It's a nice store to shop in. They staff are okay and you can get everything here.

I.

An easy place to buy your groceries from with a large selection of items.

R.

Well organized and clean place. Great shopping and good food

m.

Love shopping at the Countdown The Palms 🌴my favorite shopping mall quite sometimes good service too

J.

Quick trip to get some stuff for dinner.... They had what we needed.

J.

Love this countdown they usually have everything I need here

H.

I only shop there on Saturdays when I'm at church across the road. But it is always clean and welcoming and they have when in stock Girl Guide Busicuts. Which I love

J.

5 star especially for staff , for their care attention to customers

C.

Super friendly staff, well presented

V.

Larger Countdown although I seem to time it when stock of what I'm after is running low/out. Parking can be difficult when the mall is busy. Self checkout is the way to go because the staff I've encountered look like they'd rather be anywhere else... In which case they should probably throw in the towel and find a job they might enjoy.

S.

This supermarket has an excellent selection of wines and beers. There are always great sales on so you’ll definitely find a great drop. The deli and bakery have fresh and wonderful foods perfect for grabbing on the way to a BBQ or dinner party. The meat is high quality and so are the fruit and vegetables. The layout of the supermarket is clean, well lit and spacious. The staff are always friendly and they manage the queues at busy times well. Parking is an ease.

S.

Good supermarket easy flow

G.

very well layout and good staff

L.

Countdown was an OK experience considering Level 2 COVID Restrictions. One in One out. Social distancing etc. The shelves were fairly well stocked. Didn't appear to be suffering from consumer craziness... I take my hat off to the staff..... They're working really hard.

n.

Bit better than fresh choice Edgeware bitter biger but with friendly staff

T.

Great shopping experience nice staff

G.

Lovely big shop with a great variety of products 👍

G.

Absolutely the best place for meat. Schnitzel is so thick, the chops proper decent size and so yummy. Will always come here for my meat. It's the best!!! Most staff good. Manager guy who's been there for years is marvelous

A.

Need more checkouts open especially being Christmas week!!!!

M.

This Countdown supermarket is within The Palms shopping mall which is convenient if you are already at the mall but I tend not to go there just for groceries. It is a nice supermarket though, always well stocked, bright and clean. Usually quite busy.

H.

Best kept secret in Christchurch. Never too many people. Just don't visit on a Friday unless you want to go to Farmers.

S.

Get my lotto each week from there come from Hornby 😃🤗

J.

My regular supermarket. Always tidy and always have what I need. Quick to open another checkout when it’s getting busy.

D.

It's a good place to shop

J.

Great service and variety of products

R.

Nice clean shop. Staff are nice too

J.

The Palms is always a enjoyable experience. Rising to a 5 star.....I forgot to take my change from the self checkout, after near being home and realizing my own mistake, drove back....low n behold, the fantastic man had put it aside, recognized me straight away and money back in my pocket!!! Happy ho ho Countdown!!

C.

Lovely staff and awesome range... Found exactly what I needed and it wasn't hard to find either with excellent well posted signage. Staff were were nice and with plenty of smiles on thier faces which made me feel welcome to be be here and this place has now become a regular place to shop. THANKS COUNTDOWN!!!

V.

Great local supermarket. Has everything you'd need, make sure you have a onecard to score the best deals. Staff are always nice and friendly help you find anything you're looking for. Great notice board on the outside where we found our gardener.

c.

Tidy and very clean store

J.

Good countdown I've choose

L.

Polite, clean and tidy. Well stocked. Plenty of check out staff. Plus self check outs. Inside mall access, so all your shopping on the spot with warmth and out of the weather.

B.

Nice and clean friendly staff keep it up

C.

Pretty good. Good supply.

C.

Great prices, friendly service and have everything you need. 5 ⭐⭐⭐⭐⭐ from me

C.

Great customer service! The fresh produce is a little hit and miss at times but overall good value.

C.

I wish at the check out, they don't make the bags so heavy.

K.

It was good the only thing that they didn't have was the shredded chicken casserole cat sashes that we wanted

S.

Go to the delicatessen if you need some food for lunch or dinner. Ham, beef, herbed chicken slices with some fresh baked bread, a salad. Summer is early this year

J.

Not bad little supermarket

M.

A good Countdown in The Palms. It stocks all the supermarket products you would need and can be quite useful if you at the Mall for other shopping reasons. The supermarket is close to the carpark but you will need to take a trolley if you have a few items. By the way remember your bags to make things easier.

N.

Everything's OK, good corn silverside beef, fresh fruit, nice bakery....... Yet the three stars goes to the bakery which is not plastic free. Don't see the point why it needs big plastic bag for the bakery food?

I.

It has been good experience to get around the supermarket with ease and find the products required. Clean and organized, with each else has readable signs of products.

J.

What can I say, our three year old loves the free fruit 😄 What a great initiative to have back in supermarkets. It keeps him entertained with a health promoting treat while I whizz around and pick up the groceries. Also a go to location for pre-movie treats 👍

W.

Well presented but more expensive than some other supermarkets.

S.

It's getting a bit more competitive with other shoos

K.

Average supermarket, feels very unorganised as you try to find things. Guessing I could get use to if I was regular. Appears to have the usual stock.

M.

It's big and has great variety of products.

B.

great store clean tidy

D.

It's countdown what do you expect lol oooooo the ice cream place in front is great 👍

T.

Reasonable prices and a good range. Some cleaning products for cleaning and disinfecting trolleys and baskets were present, but in short supply.

s.

Excellent place to shop friendly staff I would have given 5 stars but they need to pay more attention to the fruit and vegetables as it is always low on supplies with many item's sold out

M.

Great customer service and easy to find items in store

D.

Our preferred local Countdown generally has stock of most items compared with other stores within 10km radius. Staff helpful and pick ups always well timed

P.

Great mall easy to get in, good variety of shops ,parking all good,

L.

Bought a 2 pack bag of lettuce packed on the 6th. Opened on the 7th and all limp and unuseable. Disgusted

C.

Great mall heaps of parking, heaps cool shops ☺👍👍👍

T.

Good place to go if you need a few a things but not a lot. The prices are a bit high for my liking but it's convenient for the little things to buy.

B.

Another decent CD store with the usual round of product promotions and layout. Can't fault the offerings and staff. Can fault the usual nz high prices for food. Check out what the food Retailing competion did for food pricing in the uk when stores like lisle took on the might of Tesco and sainsberies supermarkets. You will be astonished.

C.

Clean and well stocked

R.

Well stocked well staffed clean and tidy great supermarket

M.

Very friendly and helpful staff in fruit & vege dept and at checkout.

M.

Typical grocery store. Reasonable prices average range. Plenty of parking most days and times

L.

Not busy. Seen sign advising Super gold card holders of Tuesday discount on groceries.

C.

No Oyster or Shiitake mushrooms on my last visit. Otherwise greater range and much better fresh produce than Stanmore New World. Potatoes noticeably fresher, prices are better too. Less likely to be out-of-stock than New World. Better range in general. Found all the staff to be very pleasant. Meat section: Please make available some pork mince. Don't just put lamb mince in that spot and think people won't realize. I now shop here regularly now, especially after the ignorant staff burnt my fiance at New World Stanmore. (Long story...) But despite my bias they are better in every measure and I use them all the time.

M.

Great supermarket with large selection of products. This supermarket has its own chemist and a customers helpdesk. The location is perfect plenty of parking and a variety of other shops.

R.

Good place for shopping. Situated inside palms mall. Best for the people living around Shirley. Not the biggest countdown but got choices for most of the stuff. Offers are same as other countdowns.

I.

I usually do online shopping, some products can be out of stock but staff are good and friendly

L.

Not too busy,and good wine specials.Handy location and good parking.

I.

Good place but im not a fan of taking my groceries through a mall to my car lol

g.

The checkout operator was really friendly and nice. The shop was good too.

F.

Yes it was fine as usual always a good treat,the store is well organized, and the sta FF are pleasant and are always there for advice

A.

Good supermarket, but always too busy

N.

The store is ok, not always able to find what I want... Low stock or not enough variety.

T.

All good all food i needed was there. Staff are always friendly

K.

A great mall. Has all you need. As a local I find myself there at least once a week if not more frequently. Easy to get round too.

e.

The staff are always friendly an I find their prices reasonable fresh Veges fruit etc

J.

Quite busy. But got through quickly Good range. Good prices. Plenty of parking

S.

Not too bad a place to shop always has what i need

M.

Well laid out store with lots of options for every budget. Incredible service and help when needed with smiley staff everywhere.

N.

Well layer out. Easy to find products.

S.

Went to get some of their fresh cream donuts. Yum.

M.

Not enough staff. Good service.

M.

Good large supermarket. Could do with a better self serve area

J.

Always a good place to shop. Good staff, well stocked shelves and spacious.

M.

Just another cookie cutter Countdown.

L.

GOOD STORE.I prefer live cashier to check me out.

J.

I like this mall. Nice clean bathroom facilities and a good range of facilities. But would be very grateful for a mobility scooter service.

J.

I had never been in there before, was a nice Countdown, not too busy and not too big

b.

Always happy here. Clean. Well stocked. Good range friendly staff and good service .

D.

Very well located supermarket, plenty of parking space and good range of products.

R.

Great service. Store is always tidy and the quality of the fresh produce and fresh meats are great

H.

I love Countdown. I enjoy the shopping experience and atmosphere. AAA++

M.

Well laid out supermarket with free fruit for the children as you get your groceries done.. quality fresh produce

A.

My go-to supermarket entirely due to exceptional staff.

S.

Purchased Lemon Ring Cake it was so delicious! Hope they keep making it was Devine!

T.

This store is ok. You access it from within the mall though and there is no real outside access. Good size.

G.

Pleasant place to shop.had everything I went in for.good service.friendly staff.

T.

Great place, great prices, great carpark & awesome staff

T.

Love this supermarket great team of people, and has everything you will ever need

J.

A nice tidy and clean store. A good store layout, and the produce always looks top notch.

S.

Nice and kind staff throughout lock down levels. Always happy to help.

J.

A supermarket not owned by a New Zealand entity. Good enough with some Australian goods if you miss home.

S.

Great love countdown at times I think they need more staff And lotto sometimes is not maned properly Today was a good day as not as busy😁😁

R.

Clean store nicely laid out happy staff

H.

Good local supermarket. Usually has all the advertised specials stocked. Pretty good customer service too.

G.

Like all countdown stores all very good sometimes that need more checkouts this wood help.

t.

Large but clean and tidy

s.

Great countdown easy to find things friendly staff

천.

Lots of stuff that i couldn't find in other countdowns

F.

Always enjoy my shopping visits to Countdown Palms , and the Staff are very helpful & Friendly.

A.

I regularly shop here. Has everything I need and is clean, tidy, and we'll stocked

M.

Thought it was spread out well

T.

Not as cheap as paknsave. If more competitive, I would shop here more often.

D.

Nice shop

I.

Pretty standard countdown really, although I do tend to find the staff slightly friendlier than normal

J.

Great shopping, nice staff.

K.

Found it really good shopping here. Countdown was well stocked and staff we're very helpful

M.

Consistently good service, easy shopping, which is why l always shop there. Thank you.

J.

Good range and not too dear. Handy when you have other shopping to do in the mall.

D.

New layout a bit confusing. Still has narrow aisles although checkout staff are friendly. Hard to always locate floor staff if you are looking for a particular item.

K.

Easy to get there from home. Plenty of stock and pleasant cashiers

Z.

A wee bit changes during Corona, but still good

K.

Nice produce displays clean tidy well stocked store with friendly staff

C.

Awesome staff 👍, Lovely lady working in the deli named Selena was the most helpful staff ever

M.

What lovely service at Countdown Shirley The Palms, really enjoyed my shopping today 🤗

C.

Very good supermarket. The produce is always fresh, and the prices reasonable.

F.

I always get great service and what I am looking for plus also surprise treats.

M.

Ok but the Countdown at the palms, and the palms itself isn’t a splendid range. No, I would rather shop in papanui.

K.

It's a pretty decent mall. Got all the shops you need. Great cinema.

C.

Always good to come if you need something from the supermarket. It's close to my home..

G.

Extensive selection of produce . Friendly and helpful staff

L.

Bit disappointed my fav $2.00 shop has gone ☹️

M.

Nice staff, good prices.

V.

Friendly staff. Good prices usually have everything I need.

B.

Pretty much the only countdown that doesn't have a weird layout. Friendly staff, also.

A.

Busy but still easy to find what's required

J.

Well stocked. Competitive clean and very tidy. Staff are pleasant

m.

Quality is assured but cost is bit higher than pack and save

C.

I enjoy shopping here, always clean, friendly staff and always have what I need!

S.

Good keto selection and had Zilch icecream

C.

Yes I like it here as it is nice and easy to get what you need .

C.

Slightly smaller than other countdowns and can get pretty busy - both as it is in a mall. Otherwise great!

R.

Nice place most of the staff are lovely. A few seem to prefer to talk to each other

W.

I get my beer! Not telling you what one though that's a secret!

S.

Handy to home I wish it was a Pak n Save in that location though

A.

Lovely staff always willing to help

K.

Great store, clean, friendly and never too busy

B.

Best prices i have found for energy drinks

K.

Layout of store checkouts are poor, great amount of things to choose from, just very slow when busy

K.

Super friendly staff, 10/10 would shop there again

R.

Great place, lovely people.

L.

Good layout, nice to have fruit available for kids. Staff are helpful

R.

A pleasant enough mall some nice eateries some could do with an upgrade

C.

I find this a cramped, not appealing shop.

J.

Great one card specials. Keep them coming

D.

Tidy shop, easy to move around the sections and I have always had quick service.

A.

What can I say? It's a supermarket. The staff are usually friendly and helpful.

J.

Leary’s have what I want in stock .

b.

Ok

M.

Got just about everything you need for day to day stuff or for a party. Mini food court in front of it as well

C.

Great super market with polite and excellent customer service.

A.

Lots of specials, good wide aisles, check out smooth and quick

R.

Easy access. Wide variety of food and selection.

S.

Great shopping here gd specials and accesse to all of Palms Mall s many other shops

D.

Level one, finally. Can now go through the self checkouts with a trolley

p.

ok

D.

Easy store to find things

M.

Nothing has changed from last time l was there.

D.

Excellent wide range of discounts and special s. Love it

j.

It was all good, no bad experience, nothing spectacular.

J.

Great shop has everything you need.

n.

Nice full shelves, wide isles and clean

s.

Great place very clean

M.

Everything u need easy navagate store not the most wheelchair accessible as I struggle to get a pram through

L.

Usual layout for all countdown stores. I only use for top up s

R.

Ok. Checkout wait time below average.

C.

Good buying and pleasant staff

K.

They have my favourite salmon pate. . . . what else can I say

G.

Like all supermarkets great range of foods.

G.

Uuuummm, its a supermarket. Nothing good or bad necessarily, just one of lifes necessities.

R.

Great place to by snacks for movies much cheaper than movie snack bar.

C.

Easy shop that has most of what u need in groceries and lotto.

K.

Good shop Friendly staff

m.

Good customer service good was good. Meat truck looked mouthwatering 👍

K.

Nice produce displays clean tidy well stocked store with friendly staff

A.

What can I say? It's a supermarket. The staff are usually friendly and helpful.

J.

Nice countdown store. Good specials and well setup for Christmas.

J.

Clean, good service

V.

Friendly staff. Good prices usually have everything I need.

L.

Good layout, nice to have fruit available for kids. Staff are helpful

K.

Found it really good shopping here. Countdown was well stocked and staff we're very helpful

R.

Cheaper than Pak n Save

g.

Clean,well stocked, veey friendly staff.

P.

Really great supermarket. Recommended

G.

Nice clean supermarket. Always well stocked.

t.

Slightly over priced but friendly staff

V.

Very awesome also nice staff

J.

Nice countdown store. Good specials and well setup for Christmas.

L.

Great for most weekly shopping.

v.

Easy to find things as I don't normally shop in that countdown as I'm from Blenheim

L.

Great for most weekly shopping.

C.

Good meat selection

C.

Lovely friendly staff.

D.

Level one, finally. Can now go through the self checkouts with a trolley

C.

Always good to come if you need something from the supermarket. It's close to my home..

W.

Good deli range

j.

Great place. Lots of shops

R.

Nice place most of the staff are lovely. A few seem to prefer to talk to each other

M.

Consistently good service, easy shopping, which is why l always shop there. Thank you.

S.

Relaxed,friendly staff,parking differcult,

J.

Spacious

S.

Nicely arranged lanes can find everything fairly easy.

C.

Very good range also quality goods

T.

Good supermarket but need more staff.

k.

Always good shopping not overly crowded

j.

Great place. Lots of shops

J.

Good as mistake made got money back, all experiences at countdown is Great.

D.

Not many screaming kids after 7pm

T.

It was open so I bought bread which was fine.

G.

Great and always fresh.

D.

Great supermarket with amazing staff.

D.

Would shop here again. 5 stars.

B.

The Afghans weren't quite as good as elsewhere.

A.

Good selection, just hate that it's in the mall...

R.

Easy to navigate and friendly staff

N.

Countdown, same as all the others. Good place for groceries

O.

I only come here for eb games. Better service there than most

T.

Just another countdown

A.

Friendly team at checkout.

f.

Its an okay place for a quick visit!

E.

For some reason data doesn't work in store. Layout is okay

P.

Plenty of variety shops, clean and welcoming.

A.

It's an awesome shopping center.

R.

Smaller selection

N.

Good place to shop and go to the movies

C.

Good meat selection

C.

Great. Go down there everyday

G.

Needed a special item.

M.

Good supermarket. Friendly service.

G.

Average day not to busy.

S.

Good mall

A.

Friendly staff. Some products had no price tag.

k.

A good pit stop before going to the reading cinemas

P.

Good range of products and services

J.

Staff were very helpful.

P.

Great place has all the goodies

3.

Fans Massage just soooo good :)

M.

Great people and service

W.

Good deli range

C.

Lovely friendly staff.

R.

Friendly staff. Nice store

K.

Always busy. Shelves somewhat empty at times.

A.

Countdown I like that it has stayed the same

G.

Just good for odd bits when in the area. (Mall).

J.

Good supermarket. Friendly staff.

E.

Best ever service

C.

It's a count down.

M.

Great place

B.

Always a great place to go.

M.

It has all you need plus its very near me

E.

Clean store and helpful staff

B.

Got everything I needed

G.

Ok very young rude staff at night

S.

Nice, good parking

g.

Not a big countdown fan but like this shop

J.

Good store with helpful staff

M.

Great place to shop great bargains

J.

Clean, good service

T.

Fresh produce. Cool staff

K.

Big range with decent prices

M.

affordable and convenient. wide range of products.

S.

Best deals

i.

All way a pleasure to visit your shop

L.

Clean shop, lots of parking. Friendly staff.

B.

Always get good service

P.

Normal supermarket. Nice and clean.

M.

Always shop there for groceries

D.

Called in for shopping several time's.

M.

Good selection of food..

J.

Friendly staff

A.

When there's discount they are usually cheapest but when not....

T.

As you would expect from a Countdown. Hood shopping and products.

C.

Pretty good 👍

B.

yummy

T.

Very clean and tidy

J.

Its ok variety of shops and banks

N.

Convenient had everything I needed

R.

Nice place to visit and Shop

R.

Quick and easy with good selection

z.

Nice shop in this mall.

S.

I worked and finished at 10.00pm.

k.

Staff so nice and helpful

c.

Great for quick shop

F.

Great shopping

L.

great place good deals

e.

Purely on personal experience....mah

A.

A very well stocked suoermarket

K.

Great for quick shopping.

R.

Everything you need at normal prices

B.

Good shop

R.

THEY HAVE MY SALAD!!!!

D.

Good selection of products

M.

Bring your own bags

C.

Good for top up zhopping

C.

Friendly. Helpful and lots of choices.

r.

Wide access for patrons who are disabled

S.

Looks great.

R.

Great service

D.

Always good for a few bits

G.

Great shop

S.

Has heaps of things we need

B.

Grocery store with a fair range of goods.

S.

Great prices & selection

R.

Neat an tidy professional place

l.

Great the people are kind

P.

Typical store of its kind.

J.

It's good

S.

Ok range and prices

K.

This is a super market, part of the palms Mall

T.

Nothing particularly special or particularly bad

M.

🤔

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