Reviews of Countdown Masterton. (Supermarket) in Masterton (Wellington).

Countdown Masterton

877 Reviews

369 Comments

Supermarket

Grocery store

Cnr Workshop &, Queen Street, Masterton 5810, New Zealand

Description

Information of Countdown Masterton, Supermarket in Masterton (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Countdown Masterton

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Countdown Masterton

N.

Always shop here but two things would complete the Countdown experience. Both other supermarkets have them. 1. A coffee stall could be put where pickups are and pickups put beside pedestarian crossing in those four parks. I hear others say they go elsewhere because they can get a coffee on their way to car. 2. Some vegetable seedlings as like others I have to go to opposition to get these so at those times buy groceries elsewhere too. Just attempting to be helpful......

M.

Only been here a few times but the times I've been I really like this store so much variety everything looks so fresh and clean, and staff are always so nice definitely will shop here more often in future.

D.

Nice and clean store and fresh produce at realistic prices.

A.

Excellent service. Both ordering over the phone and shopping instore. Yet to fully understand the range of goods.

T.

Amazing Staff and Administration you can tell when theirs great people in the right places. Workers are amazing, appreciate the hard work they put into gathering our groceries an getting ready for pickups or deliveries. Specifically this team I say thank you so much without fail every order has been packed to its entirety I haven't had to go backk about missing products or anything. I appreciate you all.

T.

Countdown always good value , went in for our weekly groceries, and of course gold card discount .

B.

Shelves stock well considering covid status, red light. Staff friendly as normal.

c.

Big store, amazing range, helpful staff

d.

Most things on the shelves.nice staff good check out staff.was very understanding.

K.

Good variety of goods from Mr Kippings cakes to Dr Pepper soda.

G.

can be manic some days busy n crowded but jus get in n out with wat I want a clean n good store 👌

K.

Great place good service great team good prices

H.

Nice place to shop. Good range of item, but today's shelves were a bit empty (just think because its Easter weekend). Lovely staff at checkout, always ready to help.

R.

A better store. although prices are slightly higher than Pak n Save, the quality is better. What's up with the poor quality of your bakery, prices keep going up for your Ciabatta and the quality keeps diminishing

J.

Good selection. I appreciate that they have a staff member out front with free masks for those who forgot, a really nice way to support folks to play by the rules. Good beer selection too.

T.

"Have a nice day guys!" Thanks friendly guy who works on the self checkouts, this guy doesn't have favourites, every customer is greeted the same, that's customer service done well. Most the staff are very polite and well mannered. Online orders are a little slow and sometimes late and some stock runs out and takes time to be replaced but overall I'm happy, there's food and I like eating, I'm just kind of broke. Also, the bathroom is pretty tidy and convenient for customers, I don't recall seeing a change table in there however. My biggest complaint is the online orders... They always send extra large fresh produce, you need to leave a note otherwise they'll give you two massive pears when you ordered a KG.

S.

Grocery shopping can, as we all know, be a chore so the Countdown online shopping is an absolute god send. All the staff are great! Helpful and super nice and happy to go that little bit further to obtain customer satisfaction. Well done Masterton Countdown for your continued hard work and attention to customer service.

K.

It's a great supermarket to go and get the groceries you need for the week.

J.

I love shopping at Countdown, the staff are always friendly and helpful. The aisles were stocked and there's room to move! Only I forgot to pick up my " Super Insects " sticker.

T.

Great prices, excellent layout, fruit and veges always look fresh, and the Covid -19 table with wipes, hand sanitizer, tracer and sign in sheet 👌

S.

Amazing and friendly staff. Very helpful and customer focused 👌

L.

Great range of products, always stocked will

K.

Countdown has a excellent dairy section breads and fresh fruit and vegetables with the efficiency of self checkout you are out in a jiffy. The staff are always helpful

L.

Lovely spacious aisles, excellent car parking, customer service is very good, staff nice and friendly, good selection of products but find the selection in the bakery not that great. Just my opinion, but it is a good Supermarket and they have DISCOUNTS on TUESDAY'S for Gold Card Holders which is great, all helps the people. Thanks Louise

D.

Very good store. Friendly staff. I was also genuinely impressed when I saw that most of their meats were grass-fed.

M.

Great to find what one needs. Plenty of variety with international foods and Alternative food

R.

Excellent shop i went to purchase some fruit, quality was tops. There was NO Bad,OF, BROWN, ROTTON FRUIT. NOT like Supermarket in CARTERTON They got a lot of catch up.

G.

This store has just had a MASSIVE refit and the outcome is awesome! My only concern is the layout of the car park as its quite confusing initially. Also if you're a cyclist the bike racks by the front door are simply bizarre...

J.

Nice big store. On the whole the staff are friendly but I have come across the odd one who was perhaps having a bad day

T.

Well set out store, bright and clean. Very helpful staff

i.

Great. Friendly staff my preferred supermarket. Still the same.

m.

Very quiet day in-store Friendly staff Clean and presentable

G.

Was good during a holiday period

V.

Great service, competitive pricing. Open usually from 8am to 9pm daily. I often go here to shop as they have a wide array of items on their shelves from fresh fruits, can goods, bread to seafoods. One of the best place to shop with really great prices. Staff are super friendly and polite too!

A.

It's lockdown, I know, but there are so many shortages in the meat department.

b.

Always good and clean and orderly BUT please please stop using unecessary plastic bags on vegetables fruit fish and deli AND in the bulk bins !!! I forgo/ boycott buying any vegetables in plastic - which means I go to Moore Wilsons or the Butcher who have eco and ethical packaging. Countdown so well organised for trading at level 2. - Well done and thankyou.

R.

I thought the prices were lower than the CD I usually shop at in Hamilton. A nicely laid out, clean shop.

M.

Great layout, good stock control, friendly and helpful staff.

C.

As a vegetarian this is always my supermarket of choice in Masterton. They have an excellent range of imported frozen vegetarian products, as well as superior fruits and vegetables in comparison to the other shops in town. It is currently undergoing renovations, which has made the shopping experience harder at times, but loving the new look of the store and it is almost completed. Would have given it 5 stars if the car park was bigger and better laid out. I drive a large ute and maneuvering in and out the tightly packed spaces is a challenge.

D.

Countdown Masterton is now a big store having recently been upgraded and refurbished. Their range now is very good, having their own brands as well as the normal ranges of goods. Delivery of goods overnight keeps the store up to date with supplies. They also introduced self service at the point of sale, which helps with customer flow. Most staff are well known having been employed here for many years, giving you good service and quick answers to problems. Countdown is known for being good employers; and for the customer, lower prices on most things making them very competitive.

C.

Nothing is too much trouble for these guys. Lovely produce. Fantastic service and last week the lovely lady on checkout paid for 2 items for me.

a.

Good place to get all you shopping needs the staff are really helpful and know there stuff

P.

not bad service from staff easy to negotiate aisles

J.

Nicely laid out, good service

M.

The staff there were so helpful.

M.

Having moved back from oz kai prices blew me out of the water. But love the specials 🥳

l.

Very friendly & helpful staff. Easy to find things as there were signs, different selections of products,

R.

Always easy to move around, on a power wheelchair and mobility scooter friendly. Staff easy going friendly. #givethanks #LightTheWorld

G.

Very frustrating with the long renovations, but it must be far worse for the staff and they are very helpful. The stock placement is very higgildy piggildy. I got lost twice today. If it wasnt for the petrol points I wouldnt go near the place until it was back to normal.

J.

Very clean shop well mannered staff stock presented well over all great place to shop

s.

Great supermarket.. Good amounts of stock and nice easy shopping

P.

Bright please clean concrete strip in front ofshop

J.

Great clean store. Good range of products. Store very busy. Staff friendly.

A.

Love the gluton free area Check out operator not as friendly as I am use too

S.

I really like the new building in Masterton. thanks countdown. I don't use countdown that often. Only for advertised specials. But I'm impressed with lay out and new counters. Staff are always good to me . Thank you countdown

J.

It was so nice and relaxing to go to countdown and get the same top service from the staff.

G.

Sine the Reno everything is nice and tidy! You still have to go to the other end of the store to get milk and bread but overall it feels nicer then ever.

T.

Good prices, customer service could go along way for some workers

K.

All variety of grocery available same as like in Auckland. Cuz it's not even too at hastings sometimes.

p.

Great super market other than having to walk to the other end of store to get milk n bread

a.

They had everything on my list,so that's good

L.

Countdown looks amazing Huge and great job to everyone who has had a part in the alterations...staff so helpful and we will enjoy to see the finished store..WELL DONE GUYS

C.

Lovely clean vibrant shop. Staff very helpful.

L.

Nice, clean, well organised store, friendly staff!

D.

Clean, friendly with good range.good parking if you need to use shops on metered High St for a few mins. Toilet in store.

G.

Good range of food, great prices and awesum customer service 😁

B.

Had great shopping experience looking for birthday treats. Found what I needed. Shop was clean. A number of specials were offered.

B.

The staff were extremely helpful and friendly. Thank you

K.

Really helpful staff. I enjoyed the visit. Good specials.

C.

was very happy shopping today young lady behind counter very nice and helpful

J.

Excellent professional staff who are welcoming and attend to the job at hand. Helpful customer service always. Excellent meat selection in the butchery

E.

unlike PnS this store doesnt move stock around so you know where your favourites are tidy clean and helping staff

M.

Good specials 👌 Karen the cashier is a credit to countdown

D.

Great selection, friendly staff.

L.

After the recent construction it has made huge improvements, nicest supermarket in Masterton. Has a good deli and beer selection.

J.

Excellent range of goods, meat was pricey

S.

Always a great shopping experience at Countdown Masterton. Super friendly check out operator. 😃

H.

Straightforward as any other Countdown stores. Thumbs up.

D.

Some of the products were not cheap and in saying this it is a very good place to shop. Great what they have done.

M.

Great people, store newly rebuilt, nice set out and great service

D.

Great place to go to locate businesses locally and beyond, gives reviews to help you make

A.

Pretty ordinary supermarket. Service is friendly.

B.

Clean, bright, good if you have the AA card for fuel discounts

A.

Love the size and shape of their reusable bags. Staff friendly a little more expensive for some thing's

C.

Amazing variety in all departments, great amount of space to move without bumping into others, great service

P.

I had excellent service, the check out operator was very fast and efficient

P.

Even with all the massive rebuilding going on I couldn't believe how clean the shop was. Well done staff and management it is a credit to you

N.

Everything I need plus more..... Its always a pleasure at the checkout.

J.

The Masterton store is fresh, bright and clean. Plenty of room between isles a pleasure to shop.

H.

Got what I needed and more, nice friendly 😌staff

B.

Great store, friendly staff.

J.

No leave me alone cant do photos.

L.

New store is really taking shape. Great helpful staff. Just a pain at the moment to try and park due to the renovation of the car park.

a.

Great prices for good products and helpful friendly staff that pack your groceries..

K.

Nice clean supermarket, but never seems to be enough staff on to help you.

C.

The cleanliness and fresh aromas hit you as soon as you have walked in. A credit to the store's staff.

R.

Great service and staff. Always willing to help you out where they can. Thanks guys

M.

Great supermarket, friendly staff, recently upgraded, they carry practically everything you might need

P.

All smiling and helpful, even with the silly season. Keep an eye out for the lad in produce, love his Xmas pants

P.

I'm likening countdown. Young man at counter very polite and helpful. Will be pleased when alterations are finished.

J.

Excellent. Clean, friendly very nice to shop at

C.

Looking and feeling so much better after the upgrade! You're now my preferred supermarket ☺

J.

Absolutely brilliant! Got the new signs for each aisle up above..love it..and staff great!

C.

Good food but high prices. Also some of the stuff are a little rude. But most of them are good.

D.

Yep great place to shop, check out guy was awesome for a young bloke, so nice.

D.

Thought be better service but no

L.

Lovely new shop only place we go for groceries

B.

Great product range Friendly staff.

P.

I'm likening countdown. Young man at counter very polite and helpful. Will be pleased when alterations are finished.

T.

Nice clean environment Havnt had a bad experience here myseld

J.

Excellent professional staff who are welcoming and attend to the job at hand. Helpful customer service always. Excellent meat selection in the butchery

A.

Great supermarket. The staff are helpful and friendly.

i.

Great. Friendly staff my preferred supermarket. Still the same.

E.

unlike PnS this store doesnt move stock around so you know where your favourites are tidy clean and helping staff

L.

Lovely new shop only place we go for groceries

D.

Clean, friendly with good range.good parking if you need to use shops on metered High St for a few mins. Toilet in store.

M.

Shelves need stock

L.

After the recent construction it has made huge improvements, nicest supermarket in Masterton. Has a good deli and beer selection.

V.

Well laid out

j.

Well as supermarket visits go this was up there.

P.

Getting better as the renovations are progressing. Parking is now sorted with more space to come.

P.

It's a supermarket. Great for shopping and getting most of what you need.

C.

Great service lovely staff and great savings on all sorts products

M.

It's a nice place but it would be nicer if they didn't move stuff around

J.

Love Countdown staff are fantastic every single one,but Helen is my favourite 👍.

L.

They have very good customer service and heaps of specials

P.

Good friendly staff and good place to shop for any thing you need

J.

Pretty stock standard. Saw a pig in the car park so that was pretty cool. Chur.

N.

Visitor here great plce to shop except for the very cold weather.

C.

Lovely place so clean and staff so helpful .lovely fresh produce

A.

Great place to shop, it's just the new car park.. it's poorly done.

J.

It's a Supermarket.

L.

Good layout and lighting, with reasonable range of stock for a small town.

D.

Always do shopping there.great specials and friendly service

e.

Good quality fruit and veges.

P.

Cool shop but they need to make sure their fruits fresher

a.

Service Satisfaction & Civility is why we ONLY shop at Countdown.

B.

Excellent staff and service great grocery bargains.

M.

Us have a good supermarket you can buy heaps of stuff there

J.

Limited selection of brands

G.

Great service good clean store plenty of car parking

G.

Busy while alterations are taking place. Not all that easy to move around but staff are ready to help.

G.

Find some of their fruit goes off quick due to being kept in chillers Bakery a must 😎

B.

Not a bad countdown. Parking on the street for longer vehicles or vehicles with trailers.

W.

Great service friendly staff.

V.

Just love shopping there good fair prices

P.

Under refurb but still a good shop with products differing from other local chain supermarkets

S.

Great staff. New parking working out well.

D.

Much improved store - layout, range, & presentation since the renovation.

T.

Nice new shop.....better checkout staff now.

R.

Good selection of goods, under renovation so will be good when complete.

K.

Refurbishing atm so very very hard to park and aisles r sooo tight and all changed around

s.

Only supermarket I use, they have a great variety and very competitive prices

S.

Great service and love the new layout will be asking when finished

K.

Excellent choice, loved the selection

A.

Great supermarket. The staff are helpful and friendly.

C.

OK. But had no engagement cards or wedding cards only birthday cards

S.

The new look is very nice. It'll be awesome when it's finished.

A.

Very nice super market.enjoy shopping there

J.

Check out lady very pleasant

s.

Favorite grocery in New Zealand they carry an amazing variety

W.

.agree

s.

Great customer service and selection of household items

C.

Very welcoming and friendly staff

L.

I go to count down for what I want they are very helpful

T.

😑

D.

I didn't go in. I sat in the car in the carpark. Carpark experience: 5 stars

D.

A pleasant shopping experience. Good range of wine, seafood, deli.

M.

Really good got what i wanted with friendly staff

B.

Fast and easy to get what you need

H.

Big shopping place with big parking areas, fair price , fresh fruits, freindly chashiers

J.

It has groceries which is nice

E.

Nice supermarket what more can I say

A.

Under construction at the moment but still a great place to shop

D.

Great staff, selection and service

M.

The friendliest supermarket I have ever been to.

L.

Carpark are to small stuff are helpful its changed alot in side

C.

Very friendly staff and great shopping

H.

Hard to find my way around has its not my usual food shop, found staff friendly and knowledgeable on where product's where.

L.

Great place. Friendly staff.

Y.

Nice and friendly staff good selling good service good price

M.

Shelves need stock

M.

Will be a even greater when extensive renovations are finished soon.

G.

Under renovation at the moment. Quite noisey and disruptive with all the work going on. No self service lanes.

J.

Like using new club card here.

R.

Good place to shop but parking is a bit of a pain

B.

1/2 price day wow

g.

Great shop to do your groceries

F.

Liked the midget serving in deli section

C.

The atmosphere isn't always friendly or inviting

C.

I know you are building. Parking not great and bakery uninspiring

M.

Good deals. Love the bakery.

M.

Nice and easy to shop here

e.

Nice clean anamd friendly staff

S.

Love countdown they've always got what I need 😊

T.

Quite good service as always

T.

Standard Countdown, they stock little to no local produce or products.

J.

New store. Good selection

D.

Big range of stock

J.

Good friendly customer service.

S.

The store has had an upgrade. Carpark is A nightmare.

P.

Good selection of food

C.

Best value for money and staff are excellent

K.

Good old country pub with good selection of pub grub.

R.

Very good in and out in no time

C.

Friendly staff, especially in the self checkout.

J.

Nice as one would expect

R.

Great selection and good prices

S.

Once renos are finished this place will be awesome

B.

It's ok

A.

No lines. Good times

B.

Awesome prices great variety.

H.

A supermarket a bit rough around the edges but still good for shopping.

W.

Good service/ Very confusing to find products

T.

Love it

J.

Love countdowns variety an awesome deals !!!

J.

Easy to navigate and friendly staff

J.

Will be good when they finish all the work

L.

Friendly staff and got all the stuff I need

M.

Friendly staff easy to shop

C.

👍🏼

G.

Good pricing, friendly service

Y.

Nice and clean place.

G.

Best supermarket after pak n save

W.

I found the staff very good

B.

Shop here often

G.

Didn't have what I was looking for

e.

Clean friendly bit pricey

M.

Has good deals at times.

J.

So new and clean, soooo much selection

M.

Easy to navigate, helpful staff

l.

Very friendly staff

F.

A bit messy at the mow, enlarging, things have been moved around, but well signposted

J.

Alright but over crowded.

T.

Nice n tidy.good Customer service

C.

Great variety and service

A.

Good variety and well priced

B.

Our main place to get groceries

b.

Great service and product.

N.

Not bad its a bit disordered at the moment though

J.

One stop shop for all grossary.

V.

Plenty of parking and gold card Tuesday😀😀

L.

Finding everything I needed and more

S.

Mm ok not great service

K.

Kool priced stuff there

A.

As usual. Going through an upgrade at the start of 2018.

D.

My favourite supermarket.

I.

Team here are always lovely!!

C.

Have all l want and need

U.

Always good

R.

Have some great specials

S.

Clean, good fresh food

D.

Good deals when the specials are on

M.

Always good

A.

excellent service thank you

L.

Take care of renovations going on.

M.

Good place not the best

B.

Excellent service

H.

Second best supermarket in Masterton

M.

Great sales

A.

Shop is a disaster during renovations

L.

Friendly and very helpful

M.

Great place to shop

E.

Renovations being done. Very dark Be glad when it's done.

K.

Great place to shop

W.

Central filled with provision and friendly staff

Z.

Currently under reconstruction (March 2018)

m.

Staff are polite and helpfull

C.

Good fresh food

C.

A supermarket. A little expensive

J.

Great shop at Countdown ...

r.

Great stuff yeh

M.

Great place to shop

B.

Very helpful staff

d.

Best supermarket in masterton

K.

Store needs updating badly

l.

It was a good shop

J.

Great customer service

j.

Good service

R.

Nice

T.

Had everything I needed

G.

All good

P.

A quick place to stop and shop

D.

Very helpful staff

J.

Prices are becoming exhorbitant

K.

Great place to shop

P.

Love shopping hea

M.

No soap in bathroom!!!!

P.

They Are Very Friendly

K.

Excellent customer experience

T.

Organised xx

B.

Good as always.

T.

Great variety

S.

Loving the fabulous ztore

L.

Renovations looking good.

L.

Love shopping there

c.

Renovations make this tricky to enter

M.

Good place to shop

M.

Bargains

T.

Well laid out

B.

Good

O.

clean & good range

T.

Once you're been there quite often you get the layout and it gets easier to go round

B.

Superanuant tuesday

A.

stock standard super market

K.

Great deals

M.

Friendly service

B.

Best range

E.

Manny items, that i need

P.

Great service

C.

The best in town

D.

Good price

T.

Was ok

M.

Needs self checkout

R.

Good Variety

G.

Upgrade looks great. Self service area not well designed though sadly

V.

Good store

F.

Friendly and helpful

k.

Awesome

R.

Great service

E.

Groceries

j.

Awesome

k.

Great

J.

Very clean

R.

Great staff

W.

Clean

k.

Great service

t.

Easy parking

P.

Excellent

J.

Great surpermarket

S.

❤️ click and collect

J.

Great

J.

Great

P.

Ok

l.

Good

g.

Ok

R.

Impressed

H.

Cheap, love it,

P.

easy parking

N.

Fantastic store

R.

Good service

R.

Nice place.

R.

Friendly staff

I.

Great

L.

Love countdown

L.

Its the final countdown

I.

Good shopping

R.

Love Masterton Countdown

J.

Great shopping

J.

AWESOME shopping

A.

Nice supermarket

S.

Usual supermarket.

n.

General super market

G.

Best foods

R.

Under renovations

S.

Friendly staff

P.

cheap bargins

F.

Ex thanks

G.

Nice clean shop. Had what I needed.

S.

Fruit far too expansive other stock pretty good but some holes on the shelf.

S.

Good service. Very low stock atm due to cobid.

A.

Fast and efficient service. Thank you.

A.

Shopping very good friendly staff customer service.

T.

👍

H.

E.

h.

R.

T.

Contact

Photos