Reviews of Koru Lounge- Air NZ Christchurch Domestic. (Travel Agency) in Christchurch (Canterbury).

Koru Lounge- Air NZ Christchurch Domestic

760 Reviews

308 Comments

Travel Agency

Travel lounge

Lounge

27 Durey Road, Harewood, Christchurch 8053, New Zealand

Description

Information of Koru Lounge- Air NZ Christchurch Domestic, Travel Agency in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Koru Lounge- Air NZ Christchurch Domestic

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Koru Lounge- Air NZ Christchurch Domestic

A. K.

Clean & tidy airport. Easy to find everything as it is the small place.

T. M.

Modern design, good selection of food, beverages. It was very busy on the afternoon that I visited. Very spacious areas to relax, seating is varied and very comfortable.

K. C.

Good coffee. When I orderef a hot chocolate for my daughter, a very nice barista write my name on it, my daughter was so happy when she saw it. A very good open view with good selection of drinks. Food range is much smaller than Auckland Domestic lounge or international lounge

D. R.

Clean and tidy lounge. Staff are friendly and helpful. Shower and toilets in good condition. Staff should remind customers to keep social distancing as its not inforced. Not busy at 10.30

L. C.

I take my hat off to the staff that are filling the plates and making the drinks during Level 2. Always smiling and cheerful. Food was delicious too and the lounge was ver comfortable.

C. W.

Amazing lounge, located at international departure after security check and nearby the duty free. I wasn’t expected a nice lounge at this small airport but this is really surprising me. It’s worthy to walk in to lounge earlier instead spend time at duty free. The food here is really tasty, you will be all good in this lounge and don’t need to look around for food.

R. L. T.

One of the best domestic premium lounges I have ever been. Absolutely love using this lounge. It’s cosy, spacious yet has all the amenities a premium lounge should have. It comes with its own barista made coffee. Has most of the best beers available in NZ (not craft beers). Reasonable varieties of NZ wines. The view to the runway is also stunning. You basically have the panorama view of the entire Air NZ domestic aircrafts.

R. J.

Nice modern area. Clean and tidy. It has everything you will need to pass time by and keep your tummy full!

I. W.

Everything you expect from an Air New Zealand lounge with a great view over the airfield and on a clear day to the Southern Alps beyond.

H. P.

Here for flight transfer, and it is amazing to find there is a chess to play, which is as big as half meters high

J. A.

Beautiful lounge with a lovely view and tasty food.

H. R.

Went courtesy of a friend. A restful place to fill in time. Lots of tables looking on to the runway. A fridge full of drinks for the taking and plenty of food, salads, snacks and fruit. There is even a shower if you need to freshen up.

A.

Great lounge. I can't believe it's been almost 3 years since I've been airside at ChCh airport.

P. J. F.

This is a review of the international departures lounge. It's a small lounge, but probably appropriate for a small airport (relative to say Auckland). Staff are friendly and helpful. Food is nice but range is limited. This lounge hasn't been refurbished like some of the other Air New Zealand ones have - once it has, I'm sure it will be even better.

T. M.

Always a nice way to start the day. I usually fly out early so breakfast here and a chance to relax before I get in the plane is great. The staff is always fabulous, and the young woman making coffee is superb! Well worth my Koru membership.

S. G.

Lovely food and great service - they managed level 2 restrictions perfectly

R. G.

Modern and spacious lounge with lovely lounge hosts and equally great catering staff. The food is amazing and the alcohol selection is plentiful. It's worth the money to be a koru member to have the benefits of the lounge :)

C. E.

Food is good. Definitely recommend for any frequent flyer.

J. H.

It can get quite busy. We had to circle a couple of times to get a spot for x2 on a Sunday late afternoon. I am not a member but was invited in as a guest. I could easily see the preference in waiting here for flights. They are very accomdating. They keep tidy. Assortment of drinks, you should find something to like with the vast selection.

J. F.

Absolutely full. Plenty of fresh tasty food. Staff were friendly as always.

C. E.

We are lucky to still have a national airline and they are doing the best that they can.

A. W.

Excellent modern fit out. Large and spacious with assortment of seating options. Good cereal fruit selection and barista coffee, but 1 star down for very poor hot breakfast options of scrambled egg, beans and dubious looking sausages. Juice and wines v good selection but 9am was a bit early to imbibe ;(

T. E.

Heaps of space. A lot of the power points didn't work so lucky there were plenty of places to try.

M. W.

Large and comfortable with the usual large and comfortable food and drink.

P. S.

Great seating arrangements which allows for views of the runway and aircraft parked at their gates. Food is good and the coffee is great.

V. D.

Good place to hang your boots out for a bit, shut your eyes or eat a meal and catch the next flight. Clean, tidy and staff efficiently moving around the chaos passenger create

G. “. L. S.

Plenty of seating, reasonable selection of food and drinks. Great staff!

j. b.

Very quiet with the ongoing COVID situation and no overseas traveller's. The breakfast needs a review really gone down hill. Those sausages 🤮 and the scrambled egg pretty grim. Staff always nice. Just be careful though air NZ stop cutting corners and quality of offerings!

G. W.

Fav Koru club. Massive amount of space and volume. High ceilings w amazing baffled design, soaring front windows. It's just a lovely calm spot when you've been rushing and want to sit and get a few mails done

A. P.

Great lounge, good views of the apron and runways. Good food selection, comfy seats really spacious.

E. M.

Like always exceptional staff who are always keen for a chat. Food is exceptional as well as everything is made fresh with a stunning view over looking the Apron and Runway over to the southern alps amazing experience

B. G.

While they are all good the selection of the food in the CHC lounge is excellent. However the Air NZ staff and the catering staff in the lounge are exceptionally pleasant and polite. Please pass these comments on to them.

M. S.

Nice place to sit and watch aeroplanes go by while you wait for your flight

B. J.

The big windows looking west towards the Southern Alps provide a magnificent view. This lounge is a large open space and can be quite noisy when busy at peak times, but tranquil in early afternoon

B. N.

Lovely Clean and tidy but quiet

R. F.

Spacious, well set out. A very relaxing place to be before departure.

I. R.

Busy busy busy. The more you travel the more your you end up amongst the commuters of the air. I was in the lounge at about 5pm and it was incredibly crowded. Good option are limited currently as they are going through a kitchen renovation, but it is all fresh. Staff are attentive but unable to properly clean the lounge with so many travellers.

V. B.

Always exemplary, especially compared to other lounges (especially Qantas with their lack of comfy armchairs, & emphasis on lollies! rather than real food), the Koru Lounge is a real treat. Very comfortable, you can relax in its calm, serene environment, & enjoy really good food. The drink's not bad, either. Seriously, it takes the stress out of travel. Staff are very courteous & helpful.

J. S.

Good selection of foods and drinks. Sometimes very busy

S. K.

It is ok they are all friendly and welecoming. It would be nice if they had ginger beer or coffee milk on offer. The food selection is a bit of the same old same old.

B. T.

My favourite domestic koru lounge, large open space with variety of seating arrangements & all the comforts one needs

K. K.

I've been fortunate over the years to experience lounges in many other countries, and this is one of the very best. Has a kids room setup perfectly so you can sit outside and watch them, which is a fantastic design. Lounge has great selection of food and drinks with the staff extremely helpful during our visit.

J. M.

Spacious, quiet and full of tasty food! A great lounge 😉

J. M.

Very good albeit busy

M. B.

Relaxing in this place before a flight is always a pleasure. Whether its the start of a holiday or the end of a long work day, the staff are friendly, the food is good and the wine and beer selection is always top notch! I dont think i can go back to not having a lounge membership!

k. T.

Brilliant service. I realised i had left my phone in the Koru Lounge as I was boarding and after letting staff know it was located and returned to me within minutes of takeoff.

P. C.

Great lounge, as it is to be expected. Good variety of food and drinks.

G.

Always a pleasure to travel thtough

K. I.

A nicely designed terminal, very comfy and has 2 cafes so there’s never a long wait

J. R.

Great place to sit waiting for the departure of your plane. Need to be a member or go with someone who is a member. Upstairs past security and then up stairs again. Window looks out onto the tarmac and the Southern Alps. Good range of facilities, TV, magazines, newspapers, wifi. Toilets and showers. Seating plentiful except during peak times then it becomes an issue. Good range of food, hot and cold, as well as drinks. Barista coffee also available.

R. C.

Just as good as the others, quite roomy, tons of power points around which are in high demand these days. Food and coffee were pretty good, it varies on time of day but I scored some damn good meatballs in the evening, and maybe snuck a couple of chocolate fish.

A. E.

Comfortable lounge nice coffee and porridge but why serve such a spicy breakfast everytime? Just give us fresh egg and bacon with simple beans or tomatoes please

M. S.

Full hot meals, self serve alcohol, barista, good views of the airport. No bean bags, which would be nice for a wee nap. They've also cut the local papers in a cost cutting exercise, which i dont appreciate.

P. D.

Nice place to stop off pre flight. The food is a bit repetitive if you fly often. The eis a good alcohol collection. The views are good and most of the time there are plenty of seats.

s.

Nice and clean Koru loung. Toilet could be cleaned better or more often. Nice and friendly staff. Coffee pre-ordered from airport New Zealand app was served upon arrival, which was very handy. Only had one hot dish at 11am that was sausage rolls, which was very disappointed. It seemed alot quieter than the other ones we've been to in the country.

P. T.

Plenty of room to move around. Sit wherever you want and not be crowded by others.

T. T.

One of the best airnz lounges in NZ.

P. B.

Comfortable, quiet with lots of different spaces especially Christchurch lounge. Not a great for GF or vegetarian selection

R. J.

Disappointed that lunch food came out a bit late. Food and drink excellent though

A.

Comfortable, plenty of seating

M. M. B. L.

Great place went in with a mate, had a feed and a coupleey brewskis and really enjoyed people watching. Low point was not seeing anyone famous and high point was the Asian child I watched, he was cute but I know that I'll never have one of my own because the love of my life isn't Asian but by god do they make cute kids.

T. m.

Excellent staff and good place to have some food, booze or coffee. It's pretty good having somewhere safe at the airport to bunker down and hide from all of the covids.

F. S.

Open and spacious with nice views to the planes. Good food and drink with lots of seating options.

P. L.

Have used the lounge a number of times now. Always good food, plenty of selection. Lots of seating and great views

J. W.

Good old drink of rum an coke..ice lemon awe an some snacks too ....

C. Y.

Great stuff under level 2

M. D.

great location for resting between flights. good facilities

C. S.

Good food and comfortable, some furniture could use an update

A. S.

There was a good selection of food and drinks. Very very busy between 5-6pm. We had to wait for people to leave before we were able to find a seat.

C. F.

Great location to relax before departure. Food and drinks were fantastic

M. N.

Service is amazing at Christchurch Lounge and I especially want to thank Gina for her gentle and kind manner...keep up the great work 🙏

M. W.

Lovely and spacious the food and selection of drinks are good

G. M.

Great place if you have time between or before flights great food and service.

D. L.

Great service. Relaxing which was just what I needed having to wait 2hours fo the next flight.

A.

It's an air nz lounge. Enough said

J. W.

Pretty good, food was OK, coffee mousse was great.

A. G.

Not bad. Probably not as good as the Wellington Koru Lounge that serves beer on tap 😀

A. M.

Must be one of Air NZs best lounges, and I think I have been at most. Large (good when flights cancelled), clean, fresh and a good selection of different zoned seating and uses.

P. W.

Nice place too relax while waiting for next flight

S. J. M.

Very welcoming and clean Good food and relaxing before flight

R. T.

Air nz koru lounge in Sydney was really nice. Great food and drink. Lovely lounge chairs to relax in while you are in between flights.

j. v.

Its a Korean lounge. Always over crowded, booze is very average and the food is, well, always the same and dull!

C. T.

Quiet! Efficient and friendly staff. Wrll done.

A.

Always a great experience, lovely food and quality drinks.

C. S.

Really nice staff make it very pleasant place to get ready for a flight

G. A.

Clean and all staff were cheerful and helpful, good selection of refreshments available

M.

I go there every time I fly now and it's a great place to sort yourself before your flight or just relax and have something light to eat

J. B.

Great service, well laid out, relaxed environment, although the food can be a little repetitive for those more frequent travelers.

T. S.

Friendly staff and a nice offering of food and drinks.

L. N.

Good food. Very comfortable. Great to pass time before flights. Also places to charge your phone are available.

L. D.

Great food and really quick cleaning up service.

M. H.

Always a pleasure to relax in a Koru lounge. The view from the Christchurch lounge is one of my favorite.

N. R.

Comfortable, good food and beverage selection. Great views.

B. D.

Best airline in the wild hands down. Great lounge at Christchurch airport

R. D.

Great as always only issue was our boarding DoD not show up on the flight board. There was a call came out yet hard to hear as Koru was really busy.

N. B.

Probably the best of the domestic Koru lounges - nice airey space. Shame the selection of craft beer has declined with Covid

G.

Always clean nice staff

S. T. T.

Lovely lounge except the bar fridge was closed when we went in. Friendly staff. Hot food could be better.

J. O.

Enjoyed the visit. Service was excellant with great facilities.

J. S.

Nice quiet place. Good coffee

o. m.

Always great before getting on the Airbus. To freshen up grab a snack, meal any time of the day.

E. S.

Great place to relax and have a simple meal before a flight. Place is organised, clean and great customer service.

C.

Excellent friendly service

B. W.

Pleasant experience not crowded, great food

M. M. R.

Love the kai and service in the koru lounges

G. M.

Great food, ambience. These days not too busy!

J. G.

Fantastic. And dealing with social distancing and serving us individually was extremely well done. Thank you

A. T.

Good drinks and food selection. Get in early or hard to find a seat

w.

Even when the buffet is by service, they still do a great job.

R. P.

Good place to get on with work while you're waiting to catch a flight. One better lounges for food and space.

P. B.

Nice, well staffed. Good range of facilities and food

T. M.

Lots of comfortable chairs and a decent selection of food.

L. S.

Always great to wait and chill here before flights

F. O.

By far the best domestic lounge in NZ. Spacious, not overcrowded, great food selection.

H. N. T. W.

Awesome place. Great food. Huge variety of drinks.

K. R.

Nice environment, good coffee and food. Nice place to relax before flight

D. R.

Nice environment. Great food and beer.

G. N.

It's the same as it was pre-Covid-19 just with hand sanitizer dispensers.

z. D.

Wonderful selection on foods and drinks . Child friendly. Peaceful and great views .

L. B.

GREAT location to relax before a flight with clean, quality facilities and willing, helpful staff.

M. G.

Very clean food excellent staff wonderful

G. O.

Very comfortable, tasty food

D. B.

Wonderful atmosphere pleasant staff and loverly food , coffee should be Mackenzie coffee

P. G.

Good place to wait for your plane.

s. m.

Great service and excellent food

S.

Lovely people and great food and drinks

B. N.

Great to be flying again

T. P.

Plenty of space and fresh food

c. p.

Always a nice way to spend time before a flight 💛

B. A.

Wish I travelled premium every flight, quiet, good coffee nice place to wait.

G. P.

Excellent service. All amenities catered for. Wonderful experience.

L.

Lovely place

J. C.

Great nice and quite very clean.

D. J.

Really poor condition not a standard I expected. seating is uncomfortable people were using floor.

I. S.

Simply the best airline lounge chain in the world.

C. I.

Great lounge, Sad to see how much the pandemic affected the place!

D. G.

Great way to start a holiday or wind down after a business day before flying out.

R. M.

Amazing lounge, food is fantastic and the staff a very helpful. Mermbership is highly recommended.

M. K.

Love to relax here, food a bit pricey

C. S.

Always a friendly welcome, the coffee is great too!

x.

Good food and great service

R. P.

Nice place to relax before the flight

J.

Dependable. Kept really clean and tidy. Lots of room

A. H.

Relaxed atmosphere. Great selection of food and drinks

J. F.

Awesome place to go to before you start your holiday

R. C.

Spacious. Comfortable. Multiple seating choices available.

E.

On time & supplying great biscuits!

A. H.

Great to get into if you can. Good place for watching for famous kiwis.

C. D.

Very pleasant experience with great food and drink choices

P. A.

Longer is ok. Hot items feel like that haven't changed in years

S. G.

Always enjoy here The view of alps was , is amazing Well set out

N.

Not happy with the nask wearing propaganda mandated.

L.

Just passing thru

R. M.

Not too crowded first thing in the morning. Quiet enough to work in.

P. O.

Great Lounge, good selection of food and drinks.

J. H.

Probably the best domestic lounge in the country!

B. E.

Could not scan covid notice in Kou lounge

G.

Great coffee, as always!

N. N.

Great lounge good food and beverage selection.

P. S.

All ways feel comfortable when, there

D. H.

Good and relaxing environment. Peaceful.

P. P.

Great lounge, excellent food and good design

P. S.

Very nice place with good views, crowded at busy times

S. P.

Clean and airy. Great service and eats.

G.

A normal lounge, clean and bright.

R. V. D. J.

Nice no gluten free food choices though.

P. J.

Not quite the usual but coffee still good

D. H.

Excellent service by ANZ as per usual it's our favorite carrier

T.

Handy place for relaxing between flights.

M. M.

No better way to relax, get some work done and prepare for a flight home.

P. M.

Great place to chill between flights

s.

Lovely breakfast great options

r.

Awesome relaxing environment thanks guys :)

D. J.

Great service, good facilities, good food

T. S.

Nice area to relax and eat

S. O.

Can get a little crowded at peak times but surprisingly quiet for an open plan area.

V. H.

Clean, but extremely busy. Hard to find seats

M. M.

Thanks for a tidy place to hang out before our flights

M.

Top place

N. B.

Nice large light lounge, plenty of space.

G. B.

Superb facilities great place to blob out.

C. H.

The staff are really helpful. You also get to meet someone new.

R. v. W.

Nice place to relax before your flight.

A. T.

The food was fantastic this evening

A.

Great lounge with great views

P. R.

Comfortable, quiet. Good food, cold beer.

G. C.

Busy and not much room. Food not as good as usual

J. A.

Good food nd drink. Relaxing

N.

Good options for drink and food

A.

great place to relax before your flight

B.

The best airnz lounge

W. S.

Great food great views

C. K.

Awesome service, loved the experience and food

j.

Great even if I missed flight.

c. l.

Everyone was nice. nice food selection

C. C.

Great place to relax before a flight.

L. P.

Beautiful lounge. Nice food.

J.

Very easy to navigate

N.

A very good airport

E.

Great breakfast and coffee

P.

Was awesome as aye 🤙

J.

Nice! Like a top class hotel!

D.

Nice place and great service

A. M. I.

Love our Christchurch Koru Lounge Staff Best in New Zealand

C.

The best lounge in New Zealand,never disappoints!

D. B.

Nice before flights

D. v. d. W.

Nice place to relax and stunning views

B. W.

A great way to relax before a flight

H.

Nice chai

W.

Very good private place for members

S. R.

Fantastic after a long week away working.

a.

great koru food.

B. L.

Great place to be while waiting for boarding

B. W.

Best airline, great staff

G.

Always great service.

S.

Busy! Good food

D.

Always good.

s.

Would like hot food as well

L.

Very good

A.

Finally the food is healthy!!! Yay!!

L.

Very relaxing.

T.

👍👍👍

S.

When you are flying all the time, you need the Koru Club!

G.

Always great

T. T.

Worthwhile on international trips in particular.

L. T.

One the best domestic lounges in the country

R. B.

Always a great place to chill

W.

Very busy

M. G.

Excellent as usual

M.

Great facility

R.

Excellent facilities

J. W.

Excellent facility and service

P.

Always great

A.

Just a great lounge.

N.

It's very well done!

J.

Always great

L.

Nice food and drinks

S.

Great travel lounge

A.

A little small and crowded at times

t.

Great as always

A.

Always a pleasure!

W.

Lack of dairy free options

J.

Loved It

L.

A really lovely lounge

H.

Great 👍

G.

It's ok

D.

Always good

A.

Perfect as always.

L.

Had breakfast on the way to Auckland

G.

Great service

W.

Food was delicious.

J.

Good koru lounge

S.

Great service

A.

Good

P.

Great new lounge

C.

Great view of the runway

A.

Quiet and peaceful

J.

Spacious.

A.

Really good lounge

T.

Nice spot to relax in

A.

Great

M.

Perfect before a flight

R.

Great.

C.

So relaxing

P.

No one here!

P.

Great food

C.

Improved

D.

Domestic lounge is excellent

A.

Nice

D.

Very comfortable

L.

What's not to like

L.

Love it

O.

Love it

K.

Great Ambience

J.

Always reliable.

D.

Nice

C.

Service with a smile

L.

Always good

P.

Good lounge

D.

Great lounge

F. R.

Lovely to stop

T.

Good lounge.

M.

Could be better

W.

Nice lounge

C.

Solid

t.

try the cheeseboard

D.

Home away from home

M.

Magic place

J. H.

Cheers Christchurch! Not a bad place to be delayed.

R.

(Translated) A spacious and fairly large lounge. It is a lounge for domestic flights, but snacks and alcohol are also available. (Original) ゆったりとした、かなり広いラウンジです。 国内線用のラウンジですが、軽食やアルコールも用意されています。

J.

(Translated) Could be cleaner but plenty of space, hot and cold buffet (Original) Könnte sauberer sein aber viel Platz,warmes und kaltes Buffet

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