Reviews of Flight Centre. (Travel Agency) in New Plymouth (Taranaki).
Flight Centre
33 Currie Street, New Plymouth Central, New Plymouth 4310, New Zealand
Description
Information of Flight Centre, Travel Agency in New Plymouth (Taranaki)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Flight Centre
Sunday
Closed
Monday
9am–5:30pm
Tuesday
9am–5:30pm
Wednesday
9am–5:30pm
Thursday
9am–5:30pm
Friday
9am–5:30pm
Saturday
Closed
Popular times
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Monday
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Tuesday
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Wednesday
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Reviews of Flight Centre
R.From day dot my experience in dealing with Lisa Vooght from Flight Centre New Plymouth has been nothing short of incredible, her ability to share the stress experienced through several flight changes due to COVID made it so much easier knowing I had someone there to call HELP ! her communication and being informative through the process keeping me up to date and issuing so many ticket changes with a smile was just impeccable, I don't know how you keep doing it with a smile , so much compassion and poise through all the stress Lisa but keep doing it, You're great at it, I now take comfort knowing I have my own Lisa I can trust to call on for all my future travel needs !! :)
S.We have used Lisa Vooght a few times now for travel bookings. Every time she has been very helpful and kept us informed. We have recommended her to friends who I know have also found Lisa very helpful. During covid-19 we have had to cancel bookings, change bookings and book new flights. Lisa always kept us up to date with what was happening and organised a refund for us which was great. Lisa is very easy to talk to and does her best to find the right deal for you. We will definitely use Lisa again.
M.Due to the cancellation of my flights (from a different, and very impersonal online platform) I needed to urgently purchase new tickets from Europe to NZ. Flight Centre was the solution to my problem. I had the pleasure of being put through to Lisa Vooght, who not only managed to provide me with a range of flights, but also called directly from NZ to Europe, which sped up the process immensely. She was super helpful, incredibly kind, and very professional. I highly recommend her, and will definitely be using her services in the future!
J.Like so many others worldwide my partner and I had our travel plans disrupted by COVID-19. In what has and continues to be a very challenging and uncertain time, Lisa Vooght has been invaluable and has worked tirelessly to obtain credit and refunds on our behalf. Through both the highs of planning what was to be our big European adventure, and the lows of cancellations and rescheduling; Lisa has remained prompt with communication both via phone and email; and is always forthcoming with support, advice and guidance whilst remaining her bubbly, friendly self that made working with her such a pleasure. I truly cannot express my gratitude for Lisa’s ongoing expertise enough.
A.A BIG shout out to Jennifer Tume for her awesome effort these past few days, searching and securing my ticket from NP to Australia on an Air NZ Covid free flight. I'd raced in Wednesday morning with my urgent request, and when I returned at 4.30pm, my options were presented. The lengthy wait time was a shock, so (albeit closing time) I asked if she'd book my flights immediately. Nothing was too much trouble, and all documents and information were ready for pick up the next day as arranged. Excellent communication, extremely helpful and sincerely thrilled with Jennifer's service.
T.Lisa was amazing in assisting us with our refund of our holiday. She was responsive to my emails and worked hard for us to get the outcome we wanted. I would recommend her services and look forward to being able to rebook with her soon 👍🏻
K.Lisa did a great job of sorting my travel to Slovakia. Unfortunately, this was cancelled due to COVID 19. I can't begin to imagine the huge task she had with arranging refunds. She kept me up to date with what was happening, and was professional yet personable. I have since received my refund - thank you Lisa for all your amazing help!!
l.I have had numerous dealings with Lisa Vooght in the past week in relation to cancellation of flights. I have found her very prompt, professional and empathic to our situation. Lisa notified us of the cancellation before we even reached out to contact her. It has been something on my mind for a while but had not done anything about it. It was awesome to have Lisa be so proactive in her approach and it was a relief (one less thing I had to worry about). Lisa's communication was friendly and she undoubtedly has a high level of people skills and resourcefulness. I would recommend her to friends, family and work collogues. Libby Walker, Principal Manager South Taranaki, TSB Bank.
K.Lisa Vooght has been dealing with the aftermath of our cancelled trip due to COVID-19 and she has been amazing. Excellent communication as to where she was at with the refund process - very responsive to our emails and questions. I feel like Lisa went above and beyond to make sure we got everything we could back at a time when she was extremely busy. Lisa has made a very stressful time for us much more bearable. Thanks heaps Lisa!
C.Lisa has been fantastic. After flights were cancelled due to Covid, she contacted us promptly and helped to process a refund within a week. Great manner and service!
T.I like to thank Lisa Vooght for the excellent job she did for me, first by organising the purchase of my tickets and then when everything went pearshape, to organise the refund of my tickets.
This is not my first experience with Flight Centre and Lisa's service. On previous occasions, Lisa's service has been just as professional and I received excellent support with my bookings and request.
Lisa showed an in depth knowledge of the industrie and knows how to get the best results for her client.
A big thank you and I look forward to book my next flight with Lisa.
K.We had a great trip planned and booked with Flight Center but Covid hit. Lisa has been great in getting our airfares refunded and 2 year to rebook credits for the rest. Really appreciate this great service.
A.We had a great experience with Lisa Vought- Lisa was positive and really helpful with planning our trip to Europe. When things ramped up with COVID-19 she was available to discuss options. We will definitely use Lisa and the Flight Centre again and have already recommend her to others.
J.As our flights have been cancelled for July we have been dealing with flight centre New Plymouth staff - Lisa Vooght. She has been amazing at letting us know as soon as she finds anything out and also answering all of our questions relating to the credit for our trip. She is professional and very approachable and we can’t thank her enough for how she has dealt with all of our travel over the years. We realise it must be a very hard time for everyone in the travel business but she has handled the stress over the Covid 19 shutdown superbly . Thankyou Lisa and everyone at flight centre New Plymouth. Take care - Janette and Bruce
S.Lisa Vooght was amazing 👏 she secured us a great deal on our holiday and kept us informed throughout the covid travel restrictions. We ended up with 100% of our holiday refunded. Could not ask for better service. Thank you Lisa 😊
G.The Flight Centre New Plymouth have been amazing!!!! We sadly had our holiday cancelled like alot of other people due to Covid-19. Lisa Vooght has done an icredible job looking after us and we cannot thank her enough. Even though this has been a tough time Lisa has cared about us and done all that she possibly could for us and we really appreciate her and the team at Flight Centre New Plymouth. We can't wait to come in and book our next adventure with you.
Kind Regards Kerry & Gray
J.Huge thank you to Lisa, not only was she awesome to deal with to organise our group booking, she also kept us informed throughout the unfolding covid ordeal. I can't imagine the stress her and her team had to endure... Thanks again and I look forward to using yours services again in the near future!
G.We were dealing with Lisa Vooght and found her to go above and beyond the call of duty. We were in contact with her so many times we became embarised as this wasn't always during work hours due to time zones. We were put into lock down in South Africa and if you have ever been in South Africa you will understand that this country is not the best place in the world to be put into lock down.
Lisa worked very hard to get some way to get us home. I would definitely recommend Lisa as a travel agent for anyone thinking about travel.
Graeme and Louisa Rolfe.
A.We had 2 trips booked this year had to cancel due to covid.Simon was awsume through our email contact we are very satisfied customers. Have to wait on Virgin for there outcome but are patient people. Thanks Simon see ya soon
G.Very good travel agency. Simon is an excellent agent and an experienced traveler, he will help you with all your questions and wishes. He has also a lot of information regarding travel insurance.
S.We were due to fly to Bali this month but of course due to covid that wasnt going to happen,we dealt with Amber Bennett from New Plymouth flight center where I found her to be really helpful in getting our refund for our flights etc would we definitely go through her with our next trip overseas....thanks Amber your a star...😊🌻
Regards
Sheryl
K.Simon was a great help with sorting me out with my flights between home and uni, always kept me updated via email. Extremely satisfied with the service i have received!
B.Lisa was so great to deal we have booked several overseas trips with Lisa and nothing has been a problem even trying to get to exotic destinations She has battled tirelessly to get our refund back for this years canceled trip When over seas travel starts to return to some sort of normality We will be booking with her again Mike&Brenda Topless
D.I got Cruiseabout to plan our 1st Cruise from New Zealand to Fiji. My husband and I have never been on a cruise before.Before we left Cruiseabout was taken over by the Flight Centre. All our bookings and payments were accepted by Simon Matthew's and everything was organized by him. We had Australian dollars but in Fiji the locals want Fiji money. The food was so delicious and there was plenty of different food available.There was plenty of things to do on board. The swimming pool was open early except one day when the sea was rough+then it opened a bit later. You could dress up at night to go listen to a band or be as casual as you wanted. There was two different bars.Massages, facials.shoulder massage, teeth whitening, face creams etc to buy. 💕💖♥️❤️
S.Simon was very helpful. Our flights went off without a hitch and the hotels were nice. Well maybe not the last one but it was ok.
H.A big thanks to Amber, she was absolut great
and very helpful in any part of our booking.
Mario
D.Thanks Amber for your quick response to our queries and confirming our bookings. Much appreciated. Deidre
J.Great
A.Lovely friendly and helpful staff. Thanks for making our booking process easy.
B.All ways friendly and helpful,good at getting cheap flights
R.Great support from Simon Mathews
C.Excellent service and helpful advice, and staff
B.Very helpful
R.Fantastic staff.
M.Very busy place !
D.Helpful staff
R.(Translated) Staff very friendly and professional. It has been a great help in a difficult time.
(Original)
Personal muy amable y profesional. Ha supuesto una gran ayuda en un momento difícil.
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