Reviews of Happy Travels Lakeside. (Travel Agency) in Queenstown (Otago).

Happy Travels Lakeside

42 Reviews

39 Comments

Travel Agency

Travel agency

69 Beach Street, Queenstown 9300, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Happy Travels Lakeside, Travel Agency in Queenstown (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Happy Travels Lakeside

Sunday

10am–5pm

Monday

10am–5pm

Tuesday

10am–5pm

Wednesday

10am–5pm

Thursday

10am–5pm

Friday

10am–5pm

Saturday

10am–5pm

Reviews of Happy Travels Lakeside

Amazing friendly staff! Helped us book a nice cruise on the coal boat and was just really easy to talk too. 10/10 go here and book an activity!

I came into Lakeside Happy Travels after a previous review from a friend who assured me the level of service was fantastic. I was not disappointed. I knew I wanted to go to Milford sound, but was unaware of details and prices of all available options. The staff in there, Jack and Russell, explained every detail of each individual package clearly and left no stone unturned, leaving me completely educated about every available option to me which allowed me to select the most appropriate trip to Milford. Would definitely recommend and will be returning for all future excursion bookings!

Absolutely incredible experience! Jack helped us get jet boat deals, plan skydiving and organize a scenic boat cruise. Great at answering any questions we have and making accommodations for anyone in the group! Could not recommend a better travel agency in Queenstown!

Upon just having arrived in Queenstown we popped into Happy Travels to check out our options on visiting Milford Sound. The guy that helped us went above and beyond in making sure we picked the right tour to suit our needs despite being peak season. We had a fantastic day on our tour (probably the top day of our holiday so far). Thanks Happy Travels and please let your staff know they are doing a top job!

We booked sky diving and shot over jet (Skippers) with these guys and had a fantastic experience. Christian was fantastic. Besides helping us plan our thrill package he was very patient and gave us valuable tips for our stay in NZ and how best to enjoy the activities and even helped us plan our road trips between cities. If you’re doing the shot over jet the best seat is to the right of the driver (one of the Christian tips). These guys are very empathetic and provide great recommendations - do try these guys to book your next adventure activities and you won’t be disappointed.

Recently visited Happy Travels after checking with multiple travel shops and spoke with Jake. Out of all places visited even though the shop was clearly busy with other customers, he was the one who took the time to explain all of my options. Ended up booking a Helicopter trip, originally went in for the quick city tour and ended up purchasing one where we landed on the top of a snow peaked mountain with incredible views! Would recommend this 100 times over and would even do it again myself. Everyone on our trip had such an amazing time and major thanks to Jake for getting us the best price and letting us experience our favourite day in Queenstown hands down! Will be going back there for sure to book any furture adventures!

Great experience at Happy travels lakeside. Jake was amazing and basically planned our whole trip for us. Jack and Russel were awesome aswell. All lovely guys and very helpful. Definitely recommend.

I had a great experience booking a Milford sound trip with Russell from Happy travels Lakeside. He was very helpful, knowledgeable and found us a really good deal. Thankyou Russell for an amazing trip, I will be returning to you again :)

I visited happy travels by the lake today in search of booking up one of the many jet boat experiences in and around the Queenstown area. Jake was extremely helpful in explaining all the different options before finally going with the skippers jet boat. Would highly recommend visiting Jake and the team down at happy travels when booking any activities in town. Cheers lads🤙🏼

(This review is actually for the Happy Travels on Church Street in Queenstown, sorry guys!) Had a blast planning my trip with the help of Christian. He gave great tips on what I could see and do during my trip, keeping everything in mind so I wouldn’t have to rush during my roadtrip. Giving tips on what to skip and where to stay longer. He was very patient when I suddenly came up with an extra travelpal and asked him to book an extra person on some of the activities. Also for extra advice on the local price of sunblock he was a great help :) Now I’m almost ready to pack my bags and go and explore New Zealand, knowing I can always contact Happy Travels for extra info or change of plans.

The guys in happy travels beach street are so enthusiastic and helpful, when I was in last week I felt completely confident that I was being booked onto the best heli tour I'd find in Queenstown, and for such a reasonable price! Ended up having the best day, and when I saw them again the boys were all excited to hear about my trip. Amazing service, friendly staff, and smiles all round. Thanks guys!!

Booked tours with Happy Travels in Australia. Got to Queenstown and didn't know they were in NZ too. Spoke to a guy called Brian who helped us booking Milford Sound, Franz Joseph and Abel Tasman tours. Even booked our accommodation for us in the North Island for free as part of the package. These guys are legends.

Jake served me today, and he was such a stand-up guy! He was patient while I decided which activities to do in my limited time in Queenstown, helped me find options that were within my budget, and explained the logistics of each activity to me, which was a big help! He organised everything, so I can relax and just enjoy my holiday. Highly recommend these guys, and a special thank you to Jake for putting in the time and really going the extra mile for me today :) As a customer, he really did me right :)

Best customer service ever! Unfortunately I don't have the name of this wonderful British girl who helped us to organise our tours in Queenstown and Milford Sound, she was awesome, patience and gave us the alternatives that best suited us in our short stay, she also gave us some information about campsites and showers nearby!!!! Tours were perfect, everything was on time, friendly people and good quality service. I highly recommend them :)

Great bunch of folks that are knowledgeable of the tour packages being offered. For our helicopter ride to Mt. Cook, they made recommendations on which day was best for the trip because the weather was unsettled during the week when we were at Queenstown to ensure we all had a great time.

I don't know what was up Ricky's butt when he left his stink review but Happy Travels on Beach St would have to be one of the friendliest most pro active team of guys i have ever come across.If they don't know about it then its probably not happening. They are up with the play on literally everything that is going on around this area and offer some of the best advise and more competitive deals around.They are super friendly and whoever trained them up deserves a medal. These guys are simply the best. I would neither go to nor recommend anyone other than Happy Travels :)

Chasity really looked after me during my recent stay in Queenstown. She convinced me to do a skydive and it was the best thing I ever did! I then went back and she really helped me out planning my trip to Australia. Thank you so much Chasity and the rest of the Happy Travels crew!

Such a great experience booking skippers canyon jet boat and a heli tour with Jack, got some great deals. Only wish I had more time in queenstown to book more activities with Jack! Would definitely recommend booking here!!!

Had fantastic service from Russell. He sorted us out for a brilliant trip to Milford Sound. Very professional and nothing was too much trouble. Would highly recommend calling in and seeing what they can do for you.

Lived in Queenstown for a year and a half, anytime I want to book something I always go and see Russel in the lakeside shop, absolutely quality at his job so helpful and insightful all the time ! Highly recommend him !

Happy travels was incredibly helpful and organised some super fun stuff for us to do whilst in queenstown. It was my first time skiing and I loved it

Somebody please just give Jake a hug from our side. We visited Queenstown from 6th to 9th December,2018 from Mumbai, India.Jake helped us to change and revise our entire South Island itenary which looked far better than the earlier one.He was so supportive and understood our requirement completely, made quick calls to the concerned people and helped us for our reservations...Jake..wish to see you soon...have a great life...all the best...Vyom and Anika...from Mumbai,India..

Just popped in to enquire about a few things, the small irish guy, i think his name was russel was so friendly and chatty, i ended up booking a few trips with a great discount and i appreciated his honesty. Defo recommend

Had an amazing time on the Jet Boat through skippers canyon. Russell was great and sorted that and a few other activities out without a hitch. 👍🏻👍🏻👍🏻

Best staff and customer service in Queenstown. Lakeside Happy Travels will make your adventures come to life!

Booked on to Snow Dogs and the Earnslaw dinner with Russell. He was so friendly, handsome and helpful, and really went above and beyond for my friends and I. Would highly recommend!!!!!!!! :-)

5 Star Service. Was served by a member of the staff called Russell, who was friendly, informative and extremely helpful. Was also able to answer any questions or issues we had. Would 100% go back there again!

Had an amazing experience, would recommend 100% Happy Travels! Lads in the shop were great at giving us all the options to suit our budget, didn’t just try to sell the most expensive package.

Absolutely great experience to these guys helping me organize going dog sledging and arranging a hot air balloon ride for my birthday, and big thanks to Jack for helping make it so easy!

Chris at happy travels is amazing! 10/10 recommend organising your trip through these guys they were so helpful with everything!

Recently booked a tour with Jake. Outstanding customer service, very friendly and approachable, would definitely recommend to any in the area. Thanks Jake! :)

Great people there, Matias and Christian were very thoughtful and help us to decide carefully our adventure in the middle of so many options!! Totally recommend!!