Reviews of Travel Freedom. (Travel Agency) in Queenstown (Otago).

Travel Freedom

38 Reviews

34 Comments

Travel Agency

Travel agency

34 Shotover Street, Queenstown 9300, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Travel Freedom, Travel Agency in Queenstown (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Travel Freedom

Sunday

9am–5pm

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

9am–5pm

Reviews of Travel Freedom

Could not have met a more perfect person to book my travels with my dad. Tilda from travel freedom was absolutely amazing. She listened to everything we heard about and wanted to do. Also planned out our whole entire trip, dates, timings in New Zealand, Australia, and south east Asia. Even now , 2 months in we have stayed in communication as We have still needed help from time to time and she does it effortlessly with no confusions. She has a way with people, easy to trust. Really recommend.

Tilda in Freedom Travel Queenstown was extremely helpful, patient and friendly. She spent hours putting our itinerary together. She organised our activities, transport and accommodation. Tilda was very patient with us as we changed our minds about some of our plans accommodating our needs every step of the way. Also Tilda made sure that we got the best price on our Jet Boat activity and booked it for us. I would highly recommend going to freedom travel to book activities, accommodation and transport.

Tilda was incredibly helpful when booking my trip across New Zealand and Fiji. She really put in a lot of time and effort to help me plan things at pretty short notice. She was very friendly and knowledgeable (as all the staff were) and generally went above and beyond what would be expected!

Excellent service from Svea and the team! I booked multiple activities from snowboarding to a Maori village experience to a Whitsundays cruise and they were bundled together to give the biggest discount! Extremely clear explanations and very knowledgeable staff. Thanks again all at Travel Freedom QT!

I rarely ever leave reviews, but had such a wonderful experience with travel freedom in Queenstown I wanted to thank Georgia and the rest of the staff for being so helpful in planning my time there. Not only were the recommendations great for guided tours/activities but they also offered me tips around town. Finally, when I went to pick up my rental car they reserved for me, I heard two customers ahead of me told that because they reserved through a third party they had third party insurance and needed to freeze $2000 on their credit card/bank account in case of an accident. Turns out I was the only customer who booked through a third party that actually received the insurance direct through rental company. Thanks to travel freedom!

My friend and I booked skydiving, bungee jumping and and a jet boat trip here and will definetly book our future excursions here. Juan was extremely helpful, gave us great recommendations and every thing he reccomended was amazing. He and Laura were both very accommodating, great staff.

Have never felt the need to leave a review about an agency like this before. But Simon and the team were amazing. Helped me and my elderly grandmother complete a full trip of NZ with no hiccups and fully professional service. 112% recommend.. Shout out to the gorgeous Irish Josh behind the desk.

Discovering this booking group online by having Laura reach out to me was a blessing! I have been supported through thick and through thin to organise my trip to Queenstown. She was super flexible with dates, booking and payment as well as being very patient with my indecisiveness along the way. As this is my first trip overseas, I credit Laura for her remarkable travel advice and first-hand knowledge of NZ's south island. 5/5... 10/10.

Our traveling group of 5 in Queenstown, NZ had a fly-cruise-fly tour to Milford Sound today with True South Flights as recommended by your very knowledgeable and wonderful staff, Svea. Didn’t disappoint and had an awesome time. Many thanks

Matt at Travel Freedom made me the most amazing plan for my Australia and Fiji trip. He had a great deal of knowledge on all the locations and managed to save me a lot of money. The skydive I booked was cancelled due to weather but he managed to re-arrange it hassle free. Thanks Matt

Amazing experience, definately recommend booking all your activities with travel freedom. Very helpful and amazing staff specially Simon the manager, he was extremely helpful, very nice, and would always look for the best options for me and my group (prices, packages, best activities etc). We unfortunately couldn't do the Helihike due to bad weather, and I was very happy with the way he handled it, no complications on doing the refund and would look for the best option for me in order to make the refund in a way I felt most comfortable with.Very thankful with Simon and happy with the lovely experience .

After landing in Queenstown with only an idea of what I wanted to do, I decided to hop about and see what there was to do. After being to a few places, I was quite sure if i should book anything. I'm American i dont like being sold to. But then i came across Travel Freedom. Had an instant connection with Juan as we bonded over our Oz experiences and got to know me as a person before suggesting things. Told him about my skydives and bungy in Cairns. He then informed me about nevis bungy in Queenstown and skydive in Taupo since I was heading to the North Island. He made everything so easy and helped me map out my whole trip. Any snag I had, along the way or questions, he answered right awa . Thank you Juan for making my New Zealand trip absolutely amazing.

What a champ Conor is. Not only did he assist us with all our booking requirements he also played an awesome part in a family plan. From the minute we walked into the shop, Conor was ensuring all our questions were answered and needs were met. You are a credit to the company Conor, and I don't think you'll ever forget the time the river froze over, and neither will we.

Booked my trip for Northern Island, NZ with Georgia and Simon and they made everything very clear and simple for myself. Their knowledge about New Zealand and all activities was super helpful. Would def recommend!! Thank you

Simon was absolutely amazing! He helped us book many things and walked us through some must-see’s in New Zealand. Definitely would recommend!!!

Simon helped me plan my whole NZ trip in 20 minutes! Really helpful and honest.. would recommend stopping off here to help plan activities in Queensland and NZ :)

We we're looking for a jet boat experience and the service Dan gave us was awesome ! He took us through the options and guided us perfectly. Thanks Dan, we'll definitely be back for more of your awesome advice !

Excellent service ! Simon & Conor helped us make our Queenstown stay perfect by making us book the perfect activities. Very helpful and genuine help.

Thank you Patrick, for booking the unforgettable Heliski. Really good service and helpful recommendation. I would come for Travel Freedom again when I'm back to queenstown some day.

Definitely recommended! I dealt with Matt who helped me arrange all my trips in Queenstown! 100% recommend.

Thanks to Matt for booking us such an amazing trip, great customer service and great deals would recommend booking all your tours here!

Amazing service from these guys. We had to rearrange a lot of activities because of the weather and the Milford Road disruptions, but they dealt with everything so professionally and smoothly!

Fantastic advice saved us lots of time. highly recommended Vicki was so knowledgeable and helpful.

Very happy with the service we got here josh was amazing helped us to see everything we wanted to during our time highly recommend going in and see Josh

We booked an activity on jet boat, which one of the staff member suggested and it was totally worth it !

Service was really good and chloe was really helpful. Booked through call center and was really please how organized it was.

Had a great experience overall despite the miscommunication and delay with one of my refunds, thank you

Chloe was great - she’s the best!

(Translated) After landing at Travel Freedom Queenstown (TFQ) by chance, I was advised extensively by Svea, so I booked 3 activities - 2 in Queenstown (LOTR, beer / wine tasting) and 1 in Australia (Kuranda Scenic Railway and Skyrail - Tour). Thanks to Svea I have experienced 3 great and unforgettable days, thank you again for that. 😃 Would book any time again via TFQ. (Original) Nachdem ich eher zufällig bei Travel Freedom Queenstown (TFQ) gelandet bin, wurde ich von Svea ausführlich und super beraten, so dass ich dort 3 Aktivitäten gebucht habe - davon 2 in Queenstown (LOTR, Bier-/Weintasting) und 1 in Australien (Kuranda Scenic Railway und Skyrail - Tour). Dank Svea habe ich 3 tolle und unvergessliche Tage erlebt, vielen Dank nochmal dafür. 😃 Würde jederzeit wieder über TFQ buchen.

(Translated) Super careful to help plan North and South Island trips Helper 睇 Weather location Charges are reasonable 👍🏻👍🏻👍🏻 Simon is very helpful to plan my New Zealand trip 👍🏻 Thanks a lot 👍🏻👍🏻👍🏻👍🏻 (Original) 超細心幫助計劃南北島旅行幫手睇天氣位置收費又合理 👍🏻👍🏻👍🏻 Simon is very helpful to plan my New Zealand trip 👍🏻 Thanks a lot 👍🏻👍🏻👍🏻👍🏻

(Translated) Very professional staff friendly and super patient. Thank you and I recommend this agency. Irene from the island of Reunion. (Original) Personnel très professionnel sympa et super patient. Merci et je recommande cet agence. Irène de l ile de la Réunion.