Reviews of xtravel. (Travel Agency) in Queenstown (Otago).
xtravel
Level 3, Craigs Investment Building 36 Grant Road Five Mile, Frankton, Queenstown 9371, New Zealand
Description
Information of xtravel, Travel Agency in Queenstown (Otago)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of xtravel
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
Reviews of xtravel
N.Thank you to these amazing ladies, my family and I were able to safely go back to Australia! In the middle of the pandemics, they did a fabulous job repatriating South Americans to Australia, something that unfortunately, the government failed to do, however this group of courageous women joined forces and did the impossible!
Our experience was wonderful! Despite the pandemics, we had a great flight, good food, they always touched base to know how things were going throughout the journey and during quarantine as well.
I can highly recommend X travel and I hope we can travel with them in the near future!
Thank you for your hard work, ladies! You are truly amazing!
N.Georgie from this company is AMAZING.. being stuck in a country and not being able to get home is the worst thing that can happen to a person but Georgie went beyond just being a travel agent she became a personal friend and someone that stayed up late due to time differences and worked and had minimal sleep to ensure that it happened. Cant thank this lady enough, Highly recommend Georgie and this company .. we will be back
V.A great travel agency with a great social sense during the COVID pandemic. Helping travelers stranded in different South American countries. I recommend this agency, this agency is trustworthy
V.These girls set the bar very high when it comes to customer service.
Travelling has never been more challenging than during COVID times. We were very hesitant about the trip, but these ladies were like angels on our shoulders.
Keeping us updated about the status of the flights, giving us clear and thorough information regarding documentation and requirements, and providing proactive guidance all the way. They put at ease our concerns. We were blessed to come across them.
B.What an amazing group of women. They managed to get us home to Australia during the pandemic when no one else was interested, by hiring a plane no less! What a commitment. I was on the first charter flight out of South America run by X travel and could not believe how amazing these women were, they were with us every step of the way, not only organising the flights but then sorting any problems that occurred along the way, which meant doing a lot of work in their PJ's. If it was not for them, hundreds of people would still be stuck in South America. After that Charter flight I decided I could trust no one for my next travel arrangements and again they came through in flying colours. They make sure they outline all the paperwork that needs to be completed for entering and exiting countries so that everything works flawlessly. Thank you XTravel! Cannot recommend you more highly.
Z.Xtravel crew are definitely the best in everything. so eficiente, quick to respond and make miracles happen. The are like the fairy godmother crew that you always need for travel bookings, thanks to them when I thought I would never come back home they were able to book my son and I home for a flight in July from Santiago to Brisbane. thank you travel.
T.Tori and the girls at Xtravel helped us get home to Australia from Brazil in the middle of the pandemic when we had almost given up hope! We messaged them just two weeks before the scheduled flight and they managed to get us all organised and ready to go within just a couple of days. They communicated with us the whole time, even when we were at the connecting airport in Santiago. They even kept in touch with us while we were in hotel quarantine! Trying to get home during the pandemic was so stressful and it was easy to feel abandoned, it seemed like no one was willing to help at all. Then Xtravel appeared and their kind and thorough approach was so refreshing. I am looking forward to the pandemic being over so we can go on some of the cool tours that Xtravel does, as we know how trustworthy and professional they are.
K.They got my husband home from Latin America when the Australian government seemed unable to do it. I don’t know what magic these gals do but they managed to get places for people on a LATAM flight carrying cargo AND secure places in hotel quarantine which was a miracle.
They said they would be with him every step of the way and they were! Thanks so much guys! Will definitely use again :)
A.Xtravel provided the most amazing service I have ever experienced. They organised a chartered flight from South America to help get both me and my partner home during the pandemic, as well as hundreds of other stranded Australians and Kiwis. I could not recommend them highly enough.
m.Best bunch of humans right here. During all the uncertainty of the 2020/21 lockdowns, these superhuman ladies went above and beyond to help their aussie cousins around the word make the seemingly impossible journeys home. They chartered planes and worked with airlines and governments to help those stranded, particularly in South America.
Their communication is on point.
100% book your travel with these ladies if you want to be in the hands of compassionate industry experts.
L.This team is the best in customer service I have ever experienced. They work so closely with their clients to make sure they get the very best travel experience. They helped my daughter get from Costa Rica to Auckland and although there were a few cancellations and changes needed to negotiate the world of covid, they did it in an extremely proficient and professional way. They were available at our beck and call and always obliging. They refunded earlier than expected before the airline had processed their refund to them, simply to 'tie up loose ends'. They get 200% from us here. Well done ladies!
J.The lovely ladies at Xtravel helped me home for Christmas when I was stuck in South America during the pandemic! They were super communicative and even stayed up late to make sure we all made it on the plane with no issues. I couldn’t recommend them enough
D.They made possible the impossible in this Covid scenario. They help us to reunite our family. Dedicated, professional & on top of every detail.
Forever grateful.
Long-life to X Travel!
N.Delighted we used xtravel to get back to Canada, especially during these uncertain times, it was one less thing to worry about. With flights getting cancelled and schedule changes right up to the week of our departure, everything was taken care of hassle free. Tori was amazing and took care of everything including booking our accommodation for our layover in Los Angeles. Best decision we made was using these folks.
M.Best travel agency I've ever come across. They helped me and my family travel back from South America when no one else could and were extremely supportive before, during and after our travels. 10 out of 10 service!
D.The xTravel team did an amazing job organising a charter flight to repatriate aussies and kiwis stranded in South America! Their level of support was outstanding, making us feel secure with the logistics aspects of the trip and being always available to answer any questions. I would definitely recommend them!
A.Niki from xtravel was super helpful at this pandemic time. She helped me booked a flight from New Zealand to Borneo recently and everything when smoothly without any flight cancellation. I even constantly gets updated from her about changing of flight time and the procedure going back home. Highly recommended if you have problems with your flight look for Niki at Xtravel.
A.These girls did more to get me home during the pandemic than my own government. Super humans in coordinating logistics and empathy.
R.In the middle of the pandemic borders closure they manage to smoothly bring me and my family back home in Australia. Thank you again Xtravel!
V.They were had a great service and very always helpful, and enthusiastic in our repat flights home. Can't thank them enough.
G.The gals are amazing, hard workers and always keen to help you to achieve what you need. THANK YOU Xtravel!! :)
F.Xtravel Staff are the most professional in regards to meeting the needs of travellers and giving them 100% value for money Service.
D.Superb. Extremely helpful and knowledgeable with travel during covid . Can't recommend enough.
D.Extremely helpful and professional service. Will definitely use in the future
m.Really helpfull.
C.(Translated) I think they are very good !!!
(Original)
Creo que son muy buenos!!!
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J.Contact
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