Reviews of North Harbour Ford Service Centre. (Auto Repair Shop) in Auckland (Auckland).
North Harbour Ford Service Centre
31-39 Hillside Road, Glenfield, Auckland 0627, New Zealand
Description
Information of North Harbour Ford Service Centre, Auto repair shop in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of North Harbour Ford Service Centre
Sunday
Closed
Monday
7:30am–5pm
Tuesday
7:30am–5pm
Wednesday
7:30am–5pm
Thursday
7:30am–5pm
Friday
7:30am–5pm
Saturday
8am–12pm
Popular times
Sunday
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Monday
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Tuesday
7 | |
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Wednesday
7 | |
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Thursday
7 | |
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Friday
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Reviews of North Harbour Ford Service Centre
B.
I have been taking my Ford Ranger here since new, they do all my services, WOF's and bonus is they do the latest Ford computer updates. This upgrades the GPS etc. It is a clean, professional workshop with a welcoming waiting area. I have had a few issues (which happens in business) and when I raised them they were dealt with professionally and above my expectations by the manager Paul. Paul gets 5* himself for customer service :-)
J.
Very impressive clean environment, I recommend the parts lady serve me very well, I forget to have the to promote her good work, she doing well what I want to see the axact part of my Ford Territory bolt joints, suspension joint, she look and she went for a few minute she came back, with printed paper on parts highlighted, that I would like to matching it, she did a great service to me, thank you keep up the lovely work, I do recommend the company by her good work ethic awesome.
M.
Have changed my review. After dealing with Nick from parts department my experience has been alot better. Hes a great guy and knows his job well. Clear and easy communication! Definitely go see him for parts etc. Cheers Nick
M.
We have 3 Fords in our family and our cars do not go anywhere for their services or any other services but North Harbour Ford. Their waiting area and workshop is spotless, their staff are amazing and always go out of their way to assist and I would think that Paul (Service Manager) is the glue that holds this fantastic establishment together. He loves cars and people and it shows in how they treat customers and their cars. If I could have chosen more stars, I definitely would have. Can't recommend them highly enough.
B.
Fantastic service unless you are a mechanic buying genuine parts.
D.
Love this place. Fish is always so fresh. Best fry bread around to
J.
Good service on my vehicle, decent pricing however the customer service ei. Communication was pretty slack.
All in all I came out happy though
J.
The team at North Harbour Ford Glenfield were amazing and the customer service was exceptional. Big thanks to Jasmine for the communication throughout the day. Will gladly be a regular customer!
F.
Serviced my car here earlier in the month. The team did a great job. The staff are friendly and when I misplaced my wallet the team found it and secured it for me... ill be definitely going back.
D.
Service cost higher than other branches($1100 for 2nd yr service and $900 for front brake pads for Ford Transit), basic info e.g. time wasn't set up after system upgrade, wheel nuts accessories package missing after use.. and etc...
Y.
Five stars goes to North Harbour Ford Service Centre.
The entire Team and Management are beyond and above the expectations and standards.
Extremely happy with the customer service approach, the service process and deadlines.
Thank you Paul, Grant and Debby.
Keep going strong Team.
M.
Awesomeness had my sump plug, good polite fast service and since my plug on the car was stuck, they put it on the hoist and unstuck for me, no charge, so very grateful, will be back!!!
And Jessica was a true Professional
G.
Awesome service. Super speedy
D.
Wow took our car in for it's 3 year 60,000km service last Thursday expecting it to be the usual amount however got the shock of my life when we were charged $882.00. We must be paying for their flash service centre which is nice but really not gold plated nice. The staff are friendly & having a loan vehicle is good but we won't be going back at that price. I have said also about our transmission on a number of occasions but get told that it is fine according to the onboard computer, yet to us it isn't as it should be & is jerky. I sometimes wish we hadn't bought it.
S.
Took my 2014 Co car here for its scheduled service. This team is a thoroughly well rehearsed and highly efficient crew that are highly service focused. From the time I booked the service on line through to taking my car in, getting a loan car, and duly collecting mine - they were nothing short of excellent. Communication throughout was also spot on. Car came back sparkly clean too!
G.
Amazing before /during and after sales service Won't be going anywhere else in future
Thanks guys N gals for making the experience memorable 😊👌🏻
G.
I have had an excellent experience here. The staff couldn't be more helpful and Mohammed and Grant especially. I came here after unsatisfactory service from Grey Lynn ford service and I recommend this service centre for your ford service. Thanks to the whole team here.
C.
Service is excellent and break down on description on the work done is clear.
Free coffee if waiting is a bonus 👍👍👍
K.
Love the service Ford provides. Much better than the last dealership I had to deal with. Never going back.
M.
The staff member who I dealt with, Jasmin, was very professional, and very proficient!
w.
Some problems still not fix. Also a bit pricey.
B.
Very efficient and coveniently located. Nice lounge with WiFi and coffee.
A.
We have just got our Mustang back from some major work. We could not falt the service, 100% on service and 100% on communication.👍 Thank you Pual.
T.
Joel in tyres is fantastic. Couldn't fault the service at all. Brilliant. Thanks
A.
Excellent service, very thorough and efficient as well.
이.
Good service, nice & cosy place
F.
Fantastic service and super friendly staff
J.
Super friendly service, good location and easy to find.
P.
Awesome service, awesome FOH staff.
S.
Great service, awesome people, thanks guys
J.
Amazing customer service, highly recommend even with a Holden
S.
fantastic service
M.
Friendly staff and impecable service like always...
L.
Great service from Grant and the team in Glenfield
K.
Had a bad customer service from one staff member there,but had it rectified .
R.
Excellent service in a truly impressive facility
J.
Fast and efficient
D.
They don't give up on problematic faults
L.
Very professional, great service.
B.
Great new service center, professional staff
H.
Expensive
l.
Top customer service, as always.
이.
Good service, waiting room is wonderful also
B.
Friendly staff and beautiful showroom
B.
Just to ask some advice.
P.
Paul is a credit to your company
R.
Very helpful.
S.
They are very professional by all involved.
D.
Really helpful and polite stuff
R.
How to spin a tale and charge the earth for it.
P.
Good customer service
D.
Excellent service
A.
Great service.
D.
Great service.
P.
Fast great service
J.
Good service.
C.
Great service
L.
Nice!
R.
Good service
R.
Recomend place !!
R.
A good experience
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