Reviews of Grimmer Motors Ltd. (Auto Repair Shop) in Hamilton (Waikato).
Grimmer Motors Ltd
998 Heaphy Terrace, Fairfield, Hamilton 3214, New Zealand
Description
Information of Grimmer Motors Ltd, Auto repair shop in Hamilton (Waikato)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Grimmer Motors Ltd
Sunday
Closed
Monday
7:30am–5pm
Tuesday
7:30am–5pm
Wednesday
7:30am–5pm
Thursday
7:30am–5pm
Friday
7:30am–5pm
Saturday
Closed
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Grimmer Motors Ltd
S.
Excellent service.. Had my Mazda 5, which had an issue with front suspension for the last 1.5 years - probably had 3-4 regular services done over that period but it never got rectified. After the service (premium) with Grimmer, the issue just disappeared. I had actually much higher estimate from other shops to identify & rectify the issue. Just stoked that it got resolved as part of my periodic service.
Highly appreciate and recommend their work.
C.
We brought our car in for a WOF inspection, and the staff at Grimmer Motors was professional, kind, courteous, and prompt with our scheduled service appointment. They also were able to fit us in for a same-day appointment. No complaints - we highly recommend them!
m.
Super friendly, they did a basic service on my vehicle and did a coolant tank flush as requested. They also cleaned my car for free which is amazing. They advised me of things that would need attention on my car in the future and even sent me an email with an approximate quote so I know what it will cost so I can save up. Would definitely go here again! Thanks guys.
K.
First time using this business as it is located much closer than my other. The communication was very prompt and they made efforts to procure the best deal for me as my car needed some very pricey work done to pass the warrant. I was really rapt to get my car back washed, vacuumed (a special that was on) but most of all as a bonus the annoying rattle had gone too. Very happy.
L.
I own a Toyota Camry hybrid 2013 and for half a year my car had been making weird knocking sounds. Grimmer motors not only found the issue but fixed it within a day despite being short staffed due to COVID. Found out it was an issue that was created by another mechanic I’d taken my car to in order to fix my front sway bar links.
My car runs like a dream again, and for the amount they charged overall - I’m definitely coming to them for all my mechanical needs.
Pros:
- Easy online booking system
- Affordable pricing/ cost of labour
- Prompt communication
- Vacuums and deodorises your car if you bring it to the shop at a certain time (and pick it up$
Cons:
- ?
Cheers,
Lee ☺️
S.
Very happy with the service I received at Grimmer Motors! Staff were friendly, knowledgeable and obviously efficient. Car was fixed same day, courtesy car was clean and tidy. My car was returned fresh and clean too which is a bonus!
T.
This company is very good. I booked my car in for an inspection Thursday morning and I finished work at 3. Called them up to see what was wrong and if they could fix it the same day and they did, they fixed everything within just over an hour. Cheapest car place I have ever been to aswell. Highly recommend booking your car into Grimmers Motors
R.
Took my car in for Warrant and they kept me informed the whole way through - great service so no surprises at the end. Passed and got car back in the afternoon. Had a loan car for the day as well.
Keep up the good work team✔✔👍😀
g.
Excellent communication and service. Mechanical issues identified and rectified. Appreciated use of clean Courtesy car over a number of days while vehicle was repaired. Thank you very much.
S.
Grimmer Motors were great at contacting us and providing quotes and sticking within the quoted prices.
Very happy with the service received.
Sarah
b.
Had my Car booked in for a full service. Very happy with the end result, she’s purring like a kitten. And another thing, I’m on the benefit, I would never have the money to pay the full price for a service. And this is the main reason I went to Grimmer Motors is cause they offer Genoapay 1 full payment split over 10 weeks wich I can afford. Will definitely be going back for more work if needed.
(2 weeks later update)
Went back for front brake pads and headlight polish. Drop car off at 8am, pick car up at 4:30. Couldn’t be more happier with the result if I tried. You done it once again Grimmer Motors. Well done.
N.
I found Grimmers service fo a WOF excellent. They were very clear with prices, called me for any concerns or extra costs that may arise and offered offered free interior and exterior clean which I was stoked about.
S.
Had a premium service & wof done. Had a small issue that failed the wof, but they fixed it & passed / issued the wof. Car was returned same day in a beautiful condition after receiving a complimentary vacuum & wash. Great work, thank you 😊
D.
I took my Prius in for a manual service. The service was done promptly and most gratifying They returned it cleaned vacuumed and ready to go. A small thing but much appreciated I use my Prius as a Uber car service.
K.
Wanted my car's windscreen wipers replaced. Very easy to make an appointment. The work was done on time and carried out very professionally. The charges were very reasonable too.
Took my car in for WOF. Excellent service all round!
M.
Weve always been happy with the service from Grimmer motors. Only concerns this time was - when I picked up the car i found that i was hemmed in by cars behind, in front and both sides. I had to go into office then come out and wait for sometime before cars were moved. Also we asked for the missing petrol cap to be replaced. This was not done.
J.
While traveling from Taihape to Kerikeri my trailer needed work on brakes and bearings, the team at Grimmermotors went out of their way to complete the job and get us underway within 24 hours of arrival at the garage.
We were very happy with the work done and time taken, it was a stressful time for us, which was alleviated by the professionalism of the team at Grimmers.
D.
Love that they clean the car if you leave it there for the day. How do you get the carpet so clean? Thanks!
M.
I have my car serviced by Grimmer motors. They’re always polite, friendly and efficient, and communicate their findings and costs clearly before doing any extra work. Highly recommend!
I.
Came in today seeking some help with a clutch issue. Chris was awesome. Helpful, good communication and gave me great advice on how to remedy the issues. Thanks guys!
A.
I dealt with a lovely man named Chris after not so good service with another business. Really helped me and was genuinely interested in my problem and wanting to help fix it. Thankyou heaps again Chris and the business!
K.
Excellent service! I got my WOF done and they also cleaned my car for free! Amazing! I highly recommend Grimmer Motors Ltd.
E.
Grimmers are always helpful, efficient and great communicators. Very easy to deal with. Thank you. My only feedback would be I was disappointed that 8 15 drop off and 2 PM pick up, car had not been washed or vacuumed yet. The person picking up before me had theirs done. Would it have been done in that last half hr?
S.
I got my trailer WOF sorted here. I was able to leave it with them in the morning and collect in the afternoon. Very pleased with the service. It passed the WOF and they gave me a heads up about two small things to keep an eye on before next one due in a year.
H.
Sent on 10. 30am
Finish wof on 12. 00
Really nice and fast service, no extra charge. Friendly receptionist.
The only problem is On the website says if u drop before 2. 30(i think), got free vaccum or shining tires.... But I didn't got the service Which felt little bit upset.... But it's understandable, because of the good reputation, this place already busyass.Hope the official website update this.
Left over my wallet there, the staff ring me back and save my life, best wof experience in Hamilton.
And ty the reception staff.
M.
Just booked my car in for a standard service. They were happy to take me on the day and had it ready to go within a few hours. Love that the service comes with a free car clean and vacuum as well!
M.
Grimmer Motors have been my choice for WOF, service and repair of my vehicles for the past 4 years. Very thorough and friendly team, keeping me appraised throughout the process. The free car valet is an added bonus. Wouldn't take my vehicle anywhere else.
K.
Had fuel pump pack out on my Ford and Chris was a legend. It first occurred during level 4 lockdown so greatly appreciated getting the car looked at. When he was absolutely sure of the issue, he got it towed to the garage and sorted it out. Ideal for me. Definitely recommend
L.
They booked us in and gave great advice. Very helpful and also let us know what else needs to be done on the car. They take care of all aspects of the car. I dont know anything about cars and it's great to know that they do and they offer great support and advice us what is due next.
Thanks for the great service.Highly recommend this place😀😀
M.
Staff communicated well, kept me informed. Completed work as arranged. I felt a fair price for what was done.
Driving the car I’m amazed at how well it’s handling. Was considering finding another car but now will hold on to my current 1996 vehicle. It, feels great!!!
M.
Expensive but good support service with courtesy car and good communication
S.
Fast, easy service. Got my car in on the day after it broke down. Given a spare car to use which was a lifesaver.
S.
Super duper kind and informative.
I'm always so hesitant going to Mechanic's due to being stereotyped in to your basic young girl who knows nothing about cars and tend to feel like they can rip me off. However, I went in for a 10 min inspection because my car needs attention. The mechanic was super nice, informative and got on with it. Thank you!!
D.
Went for a W O F on Friday and found out my car needed oil, brake adjustment and the headlights restored, which was completed on Monday.
Explaining what needed to be done and how much it would cost.
Excellent workmanship, Friendly staff and good at fixing problems.
Have courtesy cars to used which is in excellent condition.
I have no problem to go back and have work done to my car.
Only reason for 4 stars is that my car wasn't detail which was promise when you get a wof and on time.
m.
Thank you for being so nice and pleasant to deal with!
I have a mental illness which has a very negative impact on my life, so it is really good to know I can feel ok coming to your service garage.
My brand new tires look real good on the wheels now, the car is finally able to be used thank you very much.
R.
When I saw that Grimmers Motors were open to do our Warrant of Fitness at Level 3 I was so happy. The team were quick and efficient and easy to communicate with. Really appreciated their quick response.
N.
I came to Grimmer for a WOF. They are very nice and professional. They are friendly. They seem to know what they are doing. They washed the outside of my car and vaccumed the inside, which was a nice bonus. My car failed the WOF and they gave me estimates for the fixes. We ended up buying the part somewhere else and fixing it ourselves at our house to save money. It took us about an hour to fix (it would probably take them less since they are more experienced). I'm guessing Grimmer would get their parts cheaper than we did, but they would charge a markup, so the part might be the same price through them, but even subtracting what we paid for the part, the labor would have been over $500 at Grimmer. That seems like a lot for something that might take them between 1/2 hour and 1 hour to fix.
S.
Great communication and fast service. Very reasonable pricing for the quality and efficient work they do. Thank you :)
A.
Always on time and provide a great service. We take all our vehicles to the team at Grimmer Motors!
V.
Car failed wof at PitStop and was told they couldn't find replacement parts. Went to Grimmer motors and within a day had the part found with an estimate. Repair took half a day and they even gave my car a clean up as part of the repairs. Definitely going back for any work my car requires in the future.
J.
I appreciate that I could have the WOF and service done in lockdown. My car was quite dirty, and I apologise for that. But what it meant was that I noticed where the vacuum cleaner didn't get to. This is not an important part of the job, but it doesn't quite meet the promise that Grimmers makes to deliver a clean car.
D.
Very happy with the service I received. They were on time, did what they said and at a very reasonable price. They were very helpful and I have no problem recommending this Garage
f.
The service was excellent fast and professional done while I waited first time I have been and it will now be my point of call for all servicing of my car thank you for your great service
S.
Wonderful service as always - costs are kept very low but quality of work is always high and communication is excellent. Love the courtesy car service also. Only mechanic we use now!
H.
This was my 2nd time taking a vehicle to Grimmer motors. I would definitely recommend and come back. They were professional at all times and kept me in the loop about everythibg that needed doing without pressure to get it done. Everyone was super friendly and helpful. Thankyou
B.
Had a basic service and warrant check. Good communication and getting a car wash is always a great bonus. Kept in touch all the way through, with advice of costs for work recommended.
D.
Honestly, I can’t recommend Grimmer motors highly enough! I rang them late afternoon about an issue with my car windows not responding.
I dropped my car off at 8am the NEXT morning...
Picked it up at 12pm... had a personal phone call from the mechanic who worked on it before I picked it up.
And I couldn’t believe that my car had not only been repaired, but it also been thoroughly cleaned inside and out!!
So what fantastic value... committed staff and a truly professional business.
I think they care about their clients. 😊
J.
Very friendly. Communication was great.the biggest surprise was that I got into the car and the vacuuming of all the carpets had been done. Absolutely 💯can recommend as I am a new person to Hamilton. Very impressed and I am telling anyone I meet about my experience. Thank you for your assistance.
Joy cains
p.
They were quick and friendly I did have an engine light on my dash which they advised they cleared and could be an O2 sensor.And advised I'd need to bring it back should it come on again it came back on in 200 meters it would have been nice had they taken it for a little test drive and given me the option to look at it at the Time as I paid 400 for a premium service.
N.
Super friendly and accommodating to help me get in quick and get my WOF done. Would definitely go back again. Cheers team!
A.
This is my third year getting both of our cars serviced here and I have yet to be unsatisfied:) Very professional and time efficient! Helpful with all questions asked, given honest answers. Did not have to fix things that were not urgent. Happy with the quality of service and very helpful reception and staff!
T.
Quoted and did repairs for my warrant. Excellent service all round. Would recommend them highly. Definitely will go back next time I need work done on my car.
I.
Fantastic service! I was a bit panicked because I hadn't realized my wof had expired and the team were able to not only squeeze me in, but get it done earlier than expected. The customer service on the phone and in person were brilliant. Highly recommend.
K.
Great experience. Would definitely recommend!
L.
Grimmer's carried out my WOF. It was super easy to book online, they sent me a text reminder and the work was done within an hour or two of them opening. They also cleaned the car and let me collect it two days later because I was so busy. Great service!
A.
I booked online and the process was smooth and professional. The reminder system was helpful and when I dropped off the car the team was friendly and informative. I got a call to confirm the work that was needed and to give the go ahead. Then I was able to pick up my cleaned, vacuumed and repaired car within a few hours. Brilliant!
c.
Replaced my faulty water pump which was making a racket. Was very impressed with the work and they even cleaned my car,Which I'm very grateful for that. shall use them in the near future. Thank you Colin.
M.
Excellent job. It was dealt in a professional and efficient way. Car got back on the road prompt with no issues.
S.
Grimmer Motors provides excellent service!!!!
They have a good team of experts and every department provides great customer service. You can be assured that you will get the value for your money!
D.
Great friendly service as always!! Our family has been taking our cars to Grimmers for years!!! Great to see that they still deliver top notch service. Highly recommend
R.
Easy to book for a service and helpful recommendations to keep my vehicle in good working order
R.
After contacting a few people to find the part to replace my side mirror, Grimmer Motors was the only one that delivered. They did the work fast and efficiently. I brought the car in for a 10 minute consultation and the part and work was bought and completed in 2 days. Would recommend everyone to deal with Grimmer Motors if they want their car work done right.
K.
Easy to book online, car went in the next morning. Not only did they diagnose and fix the cause for the misfiring, they found an oil leak and an issue with my brakes that has plagued me for the last 3 years, the last mechanic I took it to kept saying there was no issues, even though the brakes were shaky and the car chewed through oil like there was no tomorrow! I brought these issues up at least 3 times with the previous mechanic with no resolution. So glad I brought my car here, and will continue to do so from now on! Very reasonable pricing too! Will recommend to everyone!
R.
It's really difficult not to be overly effusive to express my sincere gratitude for getting me out of a jam. The wheel bearings had gone and my usual(now previous) mechanical service had let me down, and I had just 5 hours to find someone to help me out before the weekend and my extended trip away.💥 Enter Grimmer motors job done and and dusted... literally delivered with a wash and vac as well. Top job guys. Now all my vehicles will be serviced there...they've even online booking service!!🥳
F.
I had a premium service done. Staff are friendly and helpful. Curtisey car is available I am very happy with this service and my car is running well, a complimentary clean makes it look good.
L.
Thanks Grimmer Motors for great service. Right from booking our WOF appointment through to follow up. Professional, quality service.
S.
I had my clutch replaced by Grimmer Motors. They did such a great job and I am so happy with the results. Definitely recommend if you want excellent service for your vehicle.
N.
Excellent work completed on my truck at Grimmer Motors Ltd. They are very professional and reliable. I Recommended their service to my family and friends to bring their vehicles to Grimmer Motors. I would use and recommended highly to anyone for all your Repair and maintenance needs. Great job guys!!!
C.
Very efficient service and communication. Easy drop off and pick up. Sonya was very helpful in explaining what work had been done, things to look ahead and plan for in terms of maintenance, including getting a service book which included all previous work done at Grimmer Motors. Car washed and groomed as part of the service which is awesome value. Thanks!
G.
We have used Grimmer Motors since moving into the area. We find the booking process super easy and they are always fantastic at communicating the issues found and quick at repairing.
D.
Booked in online, no problem, quickly got email back confirming booking.
Easy to drop off car in designated area.
Was phoned a couple of times by mechanic during the work, to explain what he had found, what was being done & checking for my approval, then contacted again by mechanic when work was finished, also being told then of couple of things that would need attention in the future.
All very professional, appreciated & satisfying.
R.
Very friendly, professional and helpful staff. There is a wonderfull lady on reception she was above excellent customer service. The professional mechanic Babu bhaiya is very professional and friendly. Highly recommend.
p.
I think that Grimmer Motors is a good place. The staff are reliable, dedicated and hard working. Quick and efficient service! I definitely recommend.
M.
I found Grimmer Motors to be wonderful to deal with. They were friendly and very helpful while maintaining a professional attitude. They kept me informed all the time and eased my feelings of helplessness in not having a car for work during the covid lock down. I would definitely recommend them to anyone. I liked their courtesy cars also
M.
I was so delighted with the staff and the quality of service at Grimmer motors. It was my first time to take my car elsewhere than the dealership where I bought it. I should have done this ages ago, the service was so much better! Thank you again to everyone who assisted in the repair and service of my vehicle, from reception through to the workshop. You are a great team!
c.
Inner CV Joints replaced - Thanks to Cam at Grimmer Motors for the awesome service. Updates along the way ensured I was not met with any unexpected costs when it came to paying my account and the work that needed to be done. I also used a courtesy car whilst my car was getting fixed which helped enormously. Thanks Grimmer motors !! Highly recomended.
S.
Grimmer Motors are punctual, reliable and trustworthy. After moving to the area and not knowing who to take my car to, I am very glad I took it to them! They have been fantastic since day 1, always keep me informed of whats happening and have exceptional customer service from the Mechanics to Office staff. Highly recommend!
A.
Chris did an excellent and thorough examination to successfully diagnose the intermittent fault in my aging Peugeot. The loan car was spotless and much appreciated. All of the staff who I spoke with were very pleasant and helpful. My first time at Grimmer Motors, highly recommend.
S.
I got them to do a WOF. Communication was good - clear and friendly. I would use them again
H.
Because the job required more work than originally thought, a mechanic came over to the cafe I was sitting in to advise me of this. I consider this excellent service. Some garages would just go ahead and do the extra work but not Grimmers. They take the time to ensure I'm happy to meet the cost of the extra work.
T.
Very happy with the premium service and job done to Sante Fe. Price was reasonable, especially compared to Hyundai, and the job done without lot's of ' extras' that always seemed to come up with my previous servicing company...
Thanks team, we will return.
M.
Amazing service with my WoF repairs. They did so well that they accidentally did all the repairs so to apologise for all their amazing work they also gave me a brand new tyre for a fraction of the cost. Love how they call to confirm things as well before doing the work - really thoughtful and helpful.
L.
Great service, exactly what they promised
A.
Totally recommend. Well organised old skool establishment that is complimented by modern technology and skill. Awesome servicing and grooming of my i45. Also let me know what needs to be done at next service 👍👍
S.
I'm very happy with the service given, I will definitely be continuing to go to Grimmer Motors as long as I'm in Hamilton.
EDIT:
Just got my car back from Grimmer Motors again and I'm once again very happy with their services! My car came back working perfectly and nicely cleaned.
Thanks!
S.
Honest company, and fixed the problem caused by a contractor mechanic recommended
I.
Great friendly team with decent and fair prices will be returning here.
T.
Took my car in during that weird period between Boxing Day and New Years when most other mechanics were closed. The staff were very helpful in explaining where the problem could be and promptly set up a time to get it sorted. Great communication to ensure I was getting the picture at key points during the process. Once sorted I found they had gone above and beyond my expectations. Car is running smooth now. Excellent car service and excellent customer service too!
F.
Excellent service, friendly people and professional job. I've recommended Grimmer Motors to lots of my friend and they are enjoy the service here! They even have their service record booklet which made by recycled paper. That is so cool and eco!
T.
The driver side window in our car broke and we just needed it to be fixed temporarily until we have the ability to get it done properly. They were able to do this for us with minimal fuss and within our budget. The customer service was amazing and we will return to get the rest done. It's rare to find a business that genuinely cares about people.
J.
Awesome experience with Grimmer Motors, they were able to tell me exactly what was wrong with my car. I had tried somewhere else before and they gave me the run around saying there were multiple things wrong with the car and it was going to cost $2000+ to fix. But at Grimmers, they found the root cause and was able to fix during the diagnostic scan, they also threw in a car clean, inside and out. Great customer service, can't thank you enough. Fully recommend.
M.
Brilliant service, both automated and in-person. Really impressed with the extras, from the service book and thorough description of what work was done, to the free car wash and interior spruce up - I left with a huge smile! Highly recommended!
F.
Took my car for a WOF. Unfortunately it failed due to:
* One of my fog lights being too bright
* Water was found in the boot where the spare tyre sits
3 Stars for the receptionist as she was an absolute delight and helpful in everyway possible.
C.
Took my car for a wof when my usual was booked out. Quick and easy to book online, then drop off in morning and pickup in the afternoon. Everyone was very friendly! Even though they were a little pricier than my usual I'll definitely be coming back here for my wof again.
A.
Took our car to these guys yesterday. Friendly, helpful staff, amazing service, great price and all of the extras, like cleaning and vacuuming our car. Explained the problems, showed me the parts they had replaced, discussed the results of the free scan they did. They had given me an estimate of the cost, the repair was $100 cheaper than the estimate and $165 cheaper than the estimate from another repairer. On top of all of that, they are an eco friendly business! I used to own a workshop and I would happily recommend these guys for all of your automotive repairs and servicing.
K.
Grimmer Motors has been very helpful on two occasions now. They have great communication skills - keeping you updated with the status of your car and any additional services needed on your vehicle. Very good and friendly service.
L.
Excellent service and some very cool add ons that make the experience really positive. I took my car in for a WOF and it needed an adjustment to its headlight. They called to confirm I was happy to have that done and at the same time let me know it needed a little oil (it did, I had checked a couple of days ago but not done anything yet). It was great they picked that up too. Plus, they donated a tree because I was a new customer and gave me a log book that they will record service history in. Thanks Grimmer Motors, I'll definitely be back
G.
I found all staff very helpful and considerate of my time, given my work commitments. My vehicle was completed way ahead of the time, given my estimated time of completion. Other members of my extended family had recommended I give them a try.
I am over whelmed with there service.
Congratulations Grimmer Motors, yous all rock.
👍👍👍👌👌👌🥇🥇🥇🏅🏅🏅
S.
I went in for a WoF check around a month ago reading all the reviews here. They gave a proper estimate as well.
However, wof technical information (clause 3.1.2.2) says only visual inspection is needed and the outlined rust in fire wall is not visible on visual inspection.
Overall, it was a pleasant experience. I'd recommend going there. Thanks for your service.
C.
Prompt and friendly service. They went the extra mile with a number of helpful things and still kept the repair job at a reasonable price. Thanks Grimmer Motors.
20/12/19
Thanks guys for quick and reliable service. Your note in the repair sheet was right on - I checked the water in the radiator after returning home and sure enough it had gone down a lot. Glad I saw that note and saved having another cracked radiator. So thanks again for the heads up.
T.
I booked in last minute to get WOF repairs done. Simple and easy online booking system. Arrived at 730am. Waited in the foyer and did my work. Out by 840am. So efficient and convenient!
n.
One of the best service center in hamilton, specially raghu is very helpful and one of the best and professional service executive.
K.
This was my parents go to mechanic shop back in there days....So thought I'll change an have a try, good customer service an they also explain what needs to be done fast an efficient will definitely be back....
B.
Great service and really appreciated the courtesy vehicle which made it easier to leave my car to get fixed and go to work. The car wash at the end of the work is going the extra mile which is really appreciated. Have decided to keep coming back as a result. Keep up the good work guys. Thanks heaps.
J.
Grimmers sourced a part for my car in 1 day that another garage had been 'trying' to do since December 2017. My car was ready for pickup two and a half hours after I dropped it off. Every staff member I spoke to was friendly and helpful. I have never had such good service. Outstanding!!!
M.
We took our car in for a service as per the obligations of a warranty.
On searching online we came across this company.
What captured us was the ease by which we could make an appointment to get the car serviced.
As a toastmaster I enjoyed the conversation of the admin person whom I rang to confirm the servicing appointment.
We were offered a car from which to use whilst our car was being serviced and a low rental charge further captured our use of this business.
On uplifting our car, we found that some of the electronics was not working; for example the rear camera was not working.
Upon letting the business know this, they promptly fixed whatever electronic issues were not working- the rear camera is now working.
In summary the telephone manner of the receptionist drew our business in that she confirmed our details very politely;
The fixing of electronic issues were fixed in a short amount of time and we still had the service vehicle to run around in.
The car was washed and vacuumed.
Thank you Grimmer Motors staff for your care and concern about our vehicle😍👏👏👏👏🤔
R.
Super friendly service from each and every staff member who helped us. Great communication from all. Impressed that the mechanics and technicians take the time to call and discuss work before completing. Thanks so much Grimmer Motors!
s.
Great place to take your car for repairs. Professional, thorough and expert with what they do. Great communication and helpful. Offered a courtesy car when I needed it. Cleaned car interior and exterior as part of their service. Fantastic! Very well pleased with outcome.
L.
These guys are so good to deal with. They have been servicing my Dad's car for three years now and do an amazing job and really go out of their way for us. I would highly recommend them to everyone.
S.
Awesome service at grimmer motors. Wouldn't go anywhere else.
D.
Needed a lot of work done on my car. The team were brilliant to deal with as always. Kept me posted about what needed done which I really appreciated. Picked up my car and it was cleaned inside and out. Recommend to everyone. Great service - thank you.
T.
Always a great experience with Grimmer motors. I’ve had a lot of different work done on an older type vehicle and I can always rely that I will get good honest advice with safety first. Highly recommend the front of house service with top mechanics on board. 😊
K.
Ive just had another excellent experience with Grimmer. I love that I come back to a fully valeted clean car when I leave it all day! 😁 And now they're adding a personalised service diary so all work done is recorded in a single user friendly place. Another A+++++ rating.
F.
Highly recommend! Have used their services twice now, on both occasions they went above and beyond. On first occasion they phoned me to ensure they understood the problem, and on the second they brought the price down to match the quote they originally emailed, even though a little more work was required. They strike me as honest (not often said about some mechanics), are friendly, professional, easy to deal with, and efficient (they got me in on the same day when explained the urgency needed). Fair price, and the bonus electronic test or car clean is great! Thanks again :-)
Hi, I just saw your reply from 8 months ago sorry! It was under AYJ249. I've just booked in for 17/06/19 anyway. Cheers
T.
Grimmer Motors did such a good job on my vehicle...was super fast and I even got pictures of the work needed I'm very pleased and will be sending family for all there car needs.
K.
Great service, polite staff and would highly recommend to others
Dropped my car in to Grimmers before 8.30 to have brake pads replaced and a new seat belt put in. I thought it might take the whole day turns out it didnt. Super happy with a fast service from the team. Plus my car smelt like a new car after it getting cleaned :)
10/10
P.
Pleasantly surprised by the great communications, both in booking the service and the detailed but easy to understand chat from the mechanic, that was a nice touch. Will use again.
c.
I have been to many mechanics over the years and as a young female I have felt very silly and possibly over charged over the years. I have been taking my little focus to Grimmer for 1 year now. They are so helpful and kind! They always let me know my options if something needs to be fixed.
They have made a log for me to keep track of the regular services. Which is super handy!!
I love picking it up clean, vacuumed and ready to roll. Thank you Grimmer!!
Ps. Vacuum and clean is free if you drop it off for the day. Totally do able with lime scooters now in Hamilton.
K.
These guys are really fast and very nice with giving information. I took my car for a quote the guy was very informative he looked under the car and was able to give me an estimate.
Very polite and great
R.
I have had work done twice at Grimmers motors this year and would definitely recommend them. The staff are friendly, informative and easy to deal with. They complete work quickly and do a very good job at competitive prices.
Z.
Great workmanship and customer service. We’ve been loyal customers for 5 years and wouldn’t go anywhere else. Appreciate how Grimmers always phone us first to discuss costs, before they proceed with any work on our vehicles.
M.
Great service, prompt. Fair pricing on issues to pass WOF and quote for other repairs and maintenance. Happy with free car vaccuum and wash. Provided nice courtesy car. Good communication all round especially from receptionist Wendy. Thanks team!
J.
Grimmer Motors is a great local mechanic shop. Handy been located on this side of town, very friendly and professional service. The girls on front desk were friendly, informative and so helpful. The little service book was much appreciated. Got my WOF done here. Thanks guys.
A.
Very thorough and kept us informed of all work needed along the way.
a.
Red light on all the time. went in for scan check. While waiting served us both with coffee. We had an easy shop across the road for fruit and vegies. Facilities for customers excellent. The cost was better than expected. We drove out an hour later very pleased. Grimmer motors keeping the friendly reliable trustworthy service alive. Thank you 14/2/18
B.
Grimmer Motors were very clear throughout the process, as a new customer booking in was easy they had my car in the next day after contacting them, any time they found new information they called me straight away to keep me up dated
J.
Got a flat battery outside the workshop and the receptionist was excellent with communication and then assisted me with a jump start, under trying conditions with non contact she was extremely helpful. Got me back on the road super quick. (Vehicle is fleet lease so couldn’t buy a battery right there otherwise I would!)
T.
Grimmer Motors service was amazing. I had realised my previous garage had not completed my WOF even though the car had been there 3 times, first time specifically booked in for WOF. Unfortunately i did not notice the job had not been completed. I rang Grimmers, told them the situation, they were able to have my car sorted and legal by the next day. They were professional, polite and friendly and the charges were very reasonable. I loved the booklet that comes with the car that tells you exactly what has been done. I will never miss that my WOF was not done again. Thanks Grimmer's.
J.
I have been dealing with Grimmer Motors for many years, I had my warrant done on Wednesday,as always fabulous service,efficient, friendly and very reasonably priced.
I love the new front set set up and enjoyed meeting some of the new staff.
S.
My car needed a ignition switch replacement. Am glad I went to Grimmers. Good, honest dealers. Service was prompt, car was fixed within a day of booking appointment. And it cost less than expected. Will go back there again.
N.
Excellent service from Grimmer Motors. I enquired on Monday and was booked in the following day for a full service. Lovely people who listened carefully and followed up on requests for investigating potential engine issues. I would highly recommend them. Regards Nerissa
J.
My wife and I were passing through Hamilton when our car started running poorly. A friend suggested calling Grimmer. They had the problem diagnosed quickly and we were back on the road within about 3 hours. Great service up front and by the technician.
Wish they were up in Whangarei!
S.
I think it's become too expensive. $85 for a WOF is too high, even if you clean it. I like the mechanics and the services offered. They have worked on both my vehicles and the repairs have been good. Very competent facility so i am sad to have to go elsewhere due to pricing
D.
Grimmer motor Ltd are a awesome business, they were super helpful in the way of finding out the problem with my car. There was no mucking around and they were able to fix the problem in no time, I am very satisfied with the quality of the work and they even vacuumed and tidied my car. Would recommend Grimmer motors Ltd to everyone for sure.
B.
These guys are absolutely amazing! They will definitely be my new "Go To" people. I needed two seatbelts and a hose replaced to pass my warrant (that I got done elsewhere). Grimmers quoted a me a way more fair price, gave me options, and even advised and put on my invoice that one of the seatbelts didnt even need replacing to pass WoF standards (I got it replaced anyway). When I took it back to the original wof place, they were a bit dumbfounded with what I told them. The service and communication from Grimmer is amazing!! I would reccomend to anyone who wants a honest, trustworthy, fast, friendly, amd informative service to come here!
J.
Was super stoked I contacted Grimmers and they could fit my car in for a warrant the next day, the also fixed the light that it needed to pass and also gave me a complimentary vaccum, wash, Tyre shine etc which I was not expecting and really appreciated. Thanks!
J.
The receptionist was friendly, clear and helpful in her instructions and information.
WOF was completed thoroughly without a long waiting time and post WOF information communicated clearly with the addition of a service booklet.
I wholeheartedly recommend Grimmer Motors services.
F.
Got my engine checked here, proper diagnostics and they even took the time to explain things. Would totally recommend their service. Even got my car cleaned as a free of charge bonus...keep up the good work!
H.
Great service fast friendly staff and value for money - I would highly recommend Grimmer Motors as a trusted auto vehicle service centre!
V.
Very good service, let me know of any issues as they arose. They found the cheaper way of doing things and the added bonus of a car was and quick vaccum is delightful.
T.
Car was shaking hard and they fixed it just the way I wanted it to be. Cars running really smoothly and professionally.. would really recommend this place to all family and friends. Definitely bringing my car back here again.
J.
I can’t rate these guys highly enough, after being mucked around by another mechanic I landed on their doorstep. They went out of their way to help and did everything they could to save me from a massive bill for a new part. I got a courtesy car and they even cleaned and vacuumed mine. Big thanks to Chris and Sonya. Will definitely be going back 😀😀😀 Very happy customer.
E.
Fantastic customer service at an affordable price! Grimmer motors goes above and beyond for their customers. I recently had some work done on my car and the mechanics went the extra mile by getting rid of some scratches on side of the car, they even cleaned the inside and outside of my car.... at no cost. Completely blown away.
S.
Good place to get a warrant and service done. They were good at ringing and explaining what work needed to be done. I was told I would get a clean but unfortunately this didn’t happen. Otherwise a good experience overall.
T.
Very impressed with the service I have received from Grimmer Motors. They have kept me fully informed a long the way, about costs and what they are doing. I will most definitely be going back there.
E.
First off, Thanks to Sonya for your wonderful service at the front desk. Also to Callum who ran the first inspection, and most off all CHRIS who was able to fix another mechanics job in which we wasted $936.00, took it twice to them and they said it's done. It only got worser!! Had enough and we found Grimmers reviews online to be many and the best in Hamilton. Even better they are VTNZ CERTIFIED where you will have HONEST PROFESSIONAL MECHANICS - This we WITNESSED for ourselves. Our family van is now RUNNING SMOOTH & WELL like it was before the previous mechanics stuffed it up!! "THANK YOU CHRIS😊 THANK YOU GRIMMERS MOTORS" We LOVE YOUR AMAZING SERVICE ESPECIALLY THE QUALITY OF YOUR WORKMANSHIP👌 101%
H & E Matthes
N.
Had my premium service done yesterday. Had the car done super quick and was able to collect earlier than expected with out any issues. I have found my regular garage that I will now go to all the time. Thank you so much Grimmers!
M.
Fast service, good communication, and my car is lovely and clean. This is my first time with Grimmers since the original owners sold it and I am very happy to find that that the same great service is still there.
S.
Love leaving our car(s) in the friendly and capable hands at Grimmer Motors. Everything from drop off, reception, communication and the work done is of a high standard and much apprecaited.
Another happy customer - thanks Grimmers.
T.
The ability to access information with regards to the services Grimmers Motors offer is awesome. Also the ability to book online and the communications are excellent. It allows me to plan daily life more effectively.
J.
It's not often a mechanic is described as honest or trustworthy, but having used Grimmer Motors 3 times now, I can confidentially say that they are. On this latest occasion (18/06/19) I had a squeaky belt on start up. They got me in the next morning, took time to listen & understand my issue, then phoned me as promised to offer solutions BEFORE completing the work, also phoning me again when the parts they were sent were not the right size to no fault of their own.
They offered a low cost option to tie me over, or a more expensive option that would actually fix the issue, which I happily took. There was no pressure or attempt to up sell, just the facts and their professional recommendation. The work was completed quickly, the problem fixed and the price seemed very fair.
Having used a number of Hamilton mechanics over the years, Grimmer Motors is hands down the best - and know they're not paying me to write this and I'm not affiliated with them in any way. Just giving credit where credit is due so others can hopefully avoid the many sharks out there all too ready to take you for a ride...so to speak...
Thanks again Chris
Cheers
John (AYJ249)
B.
Awesome team and job done was great. Office team are always happy and cheerful and a great laugh. Will be my first port of call from here in in. They looked after not only my little car but me as well customer service goes a long way in my book and they couldn't have done any better.....dam I guess I should make them a cake to say THANK YOU!
D.
I took my car in for servicing, and I found the receptionist friendly and understanding. I was given a courtesy car. My car was completed at my requested time, the mechanic explained to me what had been done and what needed to be done in the near future. I will be recommending them to my friends.
S.
Recently booked in pre purchase car inspection with Grimmer Motors Ltd in Heaphy Terrace, Hamilton. Fantastic service beginning with telephone call, arranging same day appt. Reception staff friendly and welcoming. Comprehensive discussion with Mechanic was excellent, followed up with hardcopy report. Thankyou to everyone involved. 😊
K.
Have brought my car here in three seperate occasions and each time has been a easy painless effortless situation. Keeping in mind each time I walked in without appt and they were able to serve me same day. Great customer service. Thanks guys :)
E.
Really easy to deal with, honest, organised, and cleaned my car too. Would recommend.
N.
Rung Grimmer Motors for a quote for warrant work, as my vehicle failed VTNZ inspection for its fog lights. Team fit me in immediately, job done and conveniently VTNZ inspector visits workshop so Warrant issued as well, no need to revisit testing station. Great service, would recommend to others.
T.
They thorough tested a car I was looking to buy. I now feel that the car will be reliable and the seller knew that I was serious in wanting to know that. 3 hours thorough inspection.
S.
Fantastic service. Really helpful staff. As a first time customer I will definitely return. Quite like the way they maintain a log book that the customer can use to show the service history. Great work.
K.
Excellent and friendly customer service. Great team!
D.
Great place to go, great service, good communication from staff. Was busy so wasn’t able to do the vacuum and basic car wash so offered to let me drop by or next service my car will have a priority to wash! Great service cheers team
R.
I have been coming to Grimmers for years and have been very satisfied. Since the change of ownership they have done major engine work for me - timing belt, water pump etc. They certainly seem to be carrying on with the same trustworthy service, competent mechanics, friendliness, good explanations of work needed/done, and standing behind their work. I will be staying with them.
C.
Had a broken clutch cable for my car and other mechanics had told me it would take them at least a day to find the part, and even longer to fix my car. Grimmer motors found the part and fixed my car within two hours of having my car towed there. Excellent service.
A.
I Spent Over $1500 And My Car Is Running Beautifully..They did a fabulous job, kept me up to date with the progress, I was very impressed, this was the 2nd time I had been to Grimmer Motors and would highly recommend them to anyone.
K.
Great service at short notice during Covid lockdown period (essential worker). Good communication throughout and bonus car wash and vacuum before return. Recommended!
S.
Grimmer motors had great communication and brilliant service. The staff were all very helpful and pleasant. I'm a bit suspicious when I'm getting my car fixed but everyone I talked to had nothing but high praise for them. I can see why now. Thanks Grimmer motors!
A.
I recently booked my car in to Grimmer Motors because my headlights had blown on my car. They are a friendly team of people who were efficient when dealing with my vehicle. I was offered a hot cuppa by Wendy who sits at reception welcoming customers with her friendly voice and a readied smile. I recommend Grimmer Motors as a go to service for your car. The bill wasn't as high as I had expected and appreciated that. Thank you to the team at Grimmer Motors. You guys ROCK!
T.
Excellent service. Very happy. Cheers!
G.
Had WOF and baby seat anchor installed at Grimmer Motors. Very good work and service. They also tested the cylinder balance. Price is affordable too. Recommended.
D.
As a first time customer was extremely impressed with the work done on my car, super fast and easy all at a honest price. Will be returning for all future troubles.
N.
Exceptional service! I'm new to the area and these guys did a service and WOF for me. With items that came up as needing to be looked into before my next WOF they offered to set a reminder to follow up with me in 6 months as a courtesy. Would definitely recommend this team!
v.
I was a first time customer. Having my work vehicle off the road costs me money. I dropped my vehicle off at the agreed time and had it back in under 60 minutes. Excellent. Will be back again. Many Thanks. Vaughan 31/08/2017
S.
Grimmer Motors were able to fit me in on the day and diagnose the problem with my car quickly and calling me to inform me of their findings and seeking confirmation to carry out the work. The car wash and vacuum are an added bonus. Highly Recommend Grimmer Motors.
l.
Last week I booked my car into GRIMMER MOTOR Fairfield to see what repairs is needed for my vehicle I call it NANNY & DA MOKOPUNA CAR. The mechanic RAGHU who checked my vehicle was awesome he explained in full detailed & showed me everything that needed to be repaired. Thanks to income support they approved to pay the full amount towards the repairs. I booked my car in on Wednesday 21/8 received a phone call from RAGHU later that afternoon, to let me know the damage of the HEAD GASKET & didn't know until they pulled it apart of the damage & informed me of further cost & we tryed to come to some solution of paying the rest off. Thursday morning I picked up the quote took it to income support & once again they approved the rest.GRIMMERS WORKER'S ARE VERY EFFICIENT & FAST WITH THE WORK THEY DO I got income support to write on the quote that it's been approved & it will be on my green card by 3pm. It started to rain so I decided to wait the lady at reception said it would be hour & half & waiting for part to be delivered. I said 'that's alright I wait' she offered to drop me off in town & we got talking she ask if I have heard about Christian Against Proverty & YES I READ A BOOK OF THERE INFO & IM GOING TO READ IT AGAIN. Unknown to me this lady the owner & the guy who was working on my car is her husband. It is true there are GOOD PEOPLE out there THANK U SO MUCH GRIMMERS WORKERS & OWNERS BIG UPS TO YOUS ALL.
D.
Great customer service. All problems explained and all repair options given. I also liked my freshly vaccumed and cleaned car. Thanks Grimmer Motors - will recommend to others!
P.
Booked the ol' Fuga in for a service this week.
I dropped it off early to take advantage of the free clean and asked if I could have it ready at 3 pm.
The service went well and they pointed out things that would need attention in the future
I like the introduction of the vehicle service and repair log book. Which has all my previous services and fix ups recorded in it.
And the Fuga was freshly cleaned and ready at 3pm, like they said.
Thanks Team
C.
The team at Grimmer Motors are very friendly and have awesome customer service. My car needed scan as flashing light on dash. The problem was identified , easy to understand explanation given and quote for fix provided. Thanks team.
M.
Thank you for fitting my vehicle in so promptly for the WOF repairs needed and for the Courtesy Car supplied. Staff are very friendly and helpful and when I collected my car it had been rechecked and passed the WOF so I don't have to take it back to my usual WOF station. Thanks to everyone involved with this job
R.
Took car in for serpentine belt to be replaced, they found only the belt was loose and tightened it and charged only for that. Most places would rip you off but not these guys. Plus you get a free car wash and vacum. Well worth the money. Would definitely recommend.
S.
I gave 3 stars because they made a mistake, they ordered the wrong part and I had to wait a long time, like over a month. But they did well in updating me and giving me the estimated cost of the repair beforehand.
M.
Premium service, service is fast, great contact and professional, definitely recommend
l.
In a nutshell my drive axle was seized in hub assembly and was unable to be removed. I dropped car off car on Friday and was informed that I needed to get parts. However the part did not arrive till Tuesday and I was able to pick up the car that afternoon. Thankyou very much Grimmer motors as we were able to leave for Levin at 3.am Wednesday morning for my daughter to play in the Nationals Junior Women's Inline Hockey tournament where received 3rd place!
C.
Unbeatable service and advice. Environmentally friendly. Cleaned the car. They even give you a cool little book now with your service history. Top quality all round.
P.
Very friendly, professional and quick service. We had an emergency and they booked us in straight away fixed our car and saved our trip.
Very happy and highly recommend
N.
Great work by the team who serviced my car a few months back. They jad signalled earlier that the Cam belt needed replacing plus it was running poorly. I also asked for a check on my tyres.
The car is running way better and they returned it looking grand. They also provided me with a print out of the tread on each tyre for an additional cost. This provided full information, along with some suggestions that gave me clear data for the way foward.
I am grateful!
J.
Grimmer Motors provide excellent service. Most importantly, I trust them. The have shown utmost honesty in all my dealings with them. I think that’s one of the most important things when looking for a mechanic.
D.
Very friendly team! Great at communicating and very fast!
P.
Awesome service. They communicated really well with me about what was going on and then fixed a few extras on the same day I took my van in. A great place.
J.
Awesome service, speedy work, friendly staff. Cameron listened well and was able to explain things very clearly, and Sonya was super friendly at the desk.
I highly recommend Grimmer Motors!
k.
First time to Grimmers Motors for a WOF, and I am very happy with the excellent customer service I received!! I have found a mechanical service where I will be bringing my car back for further servicing when required. Wishing you all a Merry Christmas & Prosperous New Year 2018!!
Karmyn
R.
Awesome service from the grimmer motors team very well structured and friendly. Definitely recommend
M.
This is the second time I ben there for vehicle repairs I was happy my vehicle passed a warrant need to get brake pads fixed its booked in for next Monday to repair brake pads I like how they have free carwash free vacuum inside etc.Awesum customer service at reception
Z.
Awesome work grimmer motors! definetly coming here again 🙂
H.
Great service. Very specific about the work that was done. I was even impressed that they took photos of some damage under my vehicle that needed looking at for my warrant. Very happy
A.
Great communication and excellent service. Went out of their way to make sure I had transport while my car was being repaired. These guys are serious about customer care.
J.
Very happy with work done by mechanics the ladies at reception polite and friendly and the car was ready to collect vacuumed and washed. Great service.
G.
Had WOF renewed very good communication and easy to deal with will do more business with Grimmer Motors
A.
Brilliant service from Grimmer Motors!! Kept me up to date on progress on my vehicle and did an excellent job. Highly recommended.
a.
Really impressed with the work by these guys. They were able to diagnose and repair my Hybrid Prius which Toyota dealership couldnt. A big high five to the team at Grimmer motors and big thanks to Scott and Rebecca for wonderful customer service.
G.
I had the Premium Service. Everything was done perfectly. Am extremely happy with the attention to detail and the service received. The communication from receptionists was excellent.
C.
This place had a very friendly approach. And honest manner which I like in a mechanic. The only downfall was the parking out front and even out back was very short of room. But in the end they did the job which is the main thing.
B.
Grimmer Motors provides a great service, not only quality mechanical services but also excellent customer service. Problems well explained, with honest solutions provided. I Highly recommend.
C.
Fantastic service with great communication! I will definitely continue using them in the future.
B.
Nothing I could possible fault with both their customer service and car service. Called early one morning and managed to get my car in and repaired all on the same day. Fantastic service
C.
Absolutely fabulous, out-of-the-box, service. Rocker covers leaking. Even Renault dealers couldn't be bothered trying to fix the problem.
V.
Great communication as always! Honest opinions/advice and upfront about costs. Love the bonus of the wash and vacuum if left all day!
L.
Easy to deal with and none of the typical shadey mechanic business.
You can probably get cheaper work at other shops but it takes the stress away knowing your getting an honest opinion.
Other mechanics will say you need this and that ontop of what you actaully need which in my experience ends up costing more for parts and work you didn't need.
E.
Excellent, professional service. Car also gets cleaned for free which is a bonus. Cameron went the extra mile and sorted out a rattle which was driving me insane. Very pleased
U.
The staff are always friendly and always call ahead and explain work before it is carried out. I also love the log book which is a record of the work that is completed on my car and can be kept in my glove box.
B.
Always great service and great work here. And so easy to book online too!
R.
Quick and accurate diagnosis of the problem, and seems like really good workmanship. Excellent service. It felt like peace of mind because I didn't feel like I was being ripped off or taken for a ride. Highly recommend.
D.
I have known Terry, Alison, Mark and Jason for many years and highly recommend them to all my friends and clients in the Hamilton area. An excellent company with a great bunch of people behind it. Highly recommended to all!
L.
Had a WOF. Although it failed, I was given a clear description of what I needed to do to get the problem fixed so it passes. I was also given a list of things that may need attention in the future which was really helpful. Thanks for the heads up. Very much appreciated. Lisa
A.
Amazing job done by Chris on my MR2. He went beyond the line to help fix the mysterious diagnostic problem in my car, a very professional man. I hope you read this Chris, thanks again. See you soon!
G.
Helpful front desk staff, prompt availability for WoF check, and wonderfully clean shiny car (except side/back windows!) Thank you all.
A.
The team at Grimmer were able to identify the problem and everything done within the time frame I needed.... Excellent service and even came away with a wash and vacuum!!!! 👍 I'm one happy customer 🤗
C.
I like how they keep me updated, I get written estimates so I know exactly what is required. And they contact me before they start the WOF work. Awesome!
C.
Great service and communication. After some bad experiences with other mechanics I am glad I found Grimmers open and trustworthy.
S.
I am very happy to relate my recent experience regarding the service i received from Grimmer motors like many people out there my car was in need of a current warrant of fitness after lapsing during the Covid 19 lockdown i took my vehicle to there shop where i was told they would clean my carpets and wash my car free of charge while sorting out a new warrant of fitness not only that but they also replaced a broken front indicator light at minimum cost to my 1988 Toyota Corolla thanks for the excellent service guys and girls very satisfied customer
G.
Great service and friendly staff particularly when something has not been fixed quite right and the car needs to go back as mine did. Service with a smile and no extra charge.
A.
Chris was really good and helpful with clear and simple communication. They figured out what the issue was and sorted it that day. I'm happy to keep taking all our cars to these guys.
J.
Always good service. May not be the cheapest, but in 5 years I've never had to go back about work. Nice, helpful staff who tell you what is needed without any frills.
p.
Good service. Friendly staff. Even better the bill was less than the original quote.
Got to be a winner.
A.
I own a old 2006 model car...getting the right parts is always a hassle..Grimmer motors gets the job done with ease and attension to detail.They never disappoint with the outcome.The team is awesome.
J.
Excellent service - got a pre-purchase battery check done on an older hybrid car. Result was I didn't buy it. Thanks to all those involved at Grimmers.
R.
Good price, fast work, and they explained the work well to a layman like me - rear brake imbalance for wof, and light replace/cleanup/alignment - good work!
V.
Iv had multiple experience with Grimmer Motors and it's been great every time, customer service is awesome, mechanics are honest, and they get the job done without over pricing 😉 So thank you very much Grimmers
L.
After having some doubts initially, I was totally delighted with the high standard of repair and service of my car and pleasantly surprised to find they had vacuumed and cleaned it inside and out .Thankyou so much Grimmers?!
J.
Fantastic mechanic, highly recommended. Great communication and reasonable prices. Will definitely be using you again!
a.
Again great service, was fast and efficient, reception was helpful and friendly, I have been with Grimmer motors for over a year or more now and am extremely happy with the service in all areas.
T.
Great service. Very thorough, cost estimate given before they start work.
G.
Good friendly costumer service
local and easy to get to and good parking
good workmanship
explains what work has done
vehicle cleaned inside and out
very happy with the excellent service
Would highly recommend
D.
Kia ora, just had car into Grimmers for WOF. Needed two new rear tyres, which were quickly obtained, fitted & rotated with front ones. Vehicle was checked beyond WOF requirements & presented all clean & tidy for pickup early afternoon. I’m impressed! Good on you, guys 👌✅✅ keep it up. Cheers.
A.
Excellent service very informative on car needs, very accomadating at short notice request, using courtesy car made getting to work, groceries, school etc maintained. Thanks Team Grimmers👍
J.
Got my car serviced. Staff were kind and polite. Service was professional and complete and I was informed of the need to replace my battery before too long.
L.
Very friendly people. Work done most perfecional. Did work that needed done. Let me now how much it cost. I would recommend them to fix yr car.
R.
Always great to deal with. The friendly staff are straight to the point, and my car came back cleaner than ever with a free wash.
J.
Dropped the ute off in the morning, got it back the same day with a premium service, new brakes pads, and cleaned, all for good value.
W.
Good service, called to check everything and very helpful
M.
Posting this on behalf of my Mum, Edna Maulder, who does not have a computer. Grimmer Motors give Mum excellent service. Friendly and professional staff. Mum highly recommends Grimmer Motors.
B.
Took my vehicle in for a premium service. Great customer service. Reliable, and to the point.
m.
Hello I would like to announce that I am very happy with Grimmers Motors for finding and fixing my Alfa Romeo car, you know how the car never plays up when the mechanic is around, well they found it, it was the sensor under the camshaft and being a car from 🇮🇹it wasn't easy I was so impressed that I bought a dozen laminations from across the road for the staff, also I used the Genoapay system which over 10 wks I pay off my account, I have been driving confidently I am so happy thanks again guys and ladies at Grimmers Motors.
B.
I love these guys..they explain and work within my tight budget BEFORE working on my car...I feel that they care about my car and circumstances...I drive away knowing that my car has had guaranteed and quality work done...I recommend Grimmers Motors if you are looking for a team that actually cares!!
J.
Went out of their way to obtain the best deal on parts. Communicate well/explained different options in detail. Very helpful, good people to deal with. I have trusted these guys for years!
A.
Sorry for the late review. I had my car serviced in March and I am very much satisfied. Highly recommended.
c.
Grimmer Motors provided their best service and at a reasonable price. I am very happy. I would like to be their long term customer.
B.
Excellent service and communication, also offer battery drop off and they will plant one tree for every battery!
S.
I appreciate the timely follow ups, reminders and communication by the Grimmer Team to keep my vehicles safe, compliant and on the road.
That’s why I keep coming back! Thanks!
C.
Carolyn Runciman: My husband's Cynos needed two CV joints. (He uses it to go into the Coromandels.) Grimmer's proved only one joint was defective and repaired that one. My husband and I are impressed by their web presence and service culture. Congratulations.
J.
Reasonable price, great service, professional, manage to get the exhaust fixed in an hour! Definitely recommend and will come back again.
S.
Cost of work came in almost bang on the quote, would happily recommend to anyone
C.
Nice quick service when I needed a prepurchase exam on a car. Great independently owned garage with good processes and customer service.
R.
Great Service and willing to answer any queries I had. Take a look at the Grimmer Motors history book in reception area, worth a read. Robyn Chambers
Z.
The staff were helpful, professional and they helped me understand what was going on with my car. I will be using Grimmer Motors again
B.
Wow.. what a WONDERFUL FAST AND FRIENDLY TEAM and BRILLIANT WORK/SERVICE.. BEST I'VE EVER HAD! Our car feels like NEW.. THANK YOU SOOOO MUCH! :D I will never need to go anywhere else!
J.
Thanks, very good. Appreciates.
S.
Great service, polite and helpful rang me to discuss required repairs with estimation of cost so I could make an informed decision
M.
Great work from a friendly professional team. To pick up my car after a WoF to find it washed and vacuumed! Outstanding. Thank U.
T.
Really friendly treatment. A great website that works, and a wonderful mechanic to deal with, would recommend to friends in Hamilton.
S.
Very good workshop! The staff are friendly & professional. Their charges are reasonable!
A reliable place to take you car to.
K.
The staff are friendly and willing to help. I was also pleased with the thorough service. I would happily recommend Grimmer Motors.
D.
Great to deal with. Let me know what was wrong and how much it would cost. Rang when they found something else and asked permission before fixing. Thank you for the wonderful service.
N.
Although I ended up having to go to a specialist to sort my problem the service I received was fantastic. Pricing was good and I was get well informed through the process.
G.
I had my WOF and starter engine fixed here. Communucation was good. And the car was fixed on time.
L.
Amazing and friendly service and good prices. Would definitely recommend to anyone needing work done on their car.
B.
Really friendly staff.Fast and efficient.Wasnt expecting to be able to book in a Warrant and have it done on the same day.
m.
This was a great service they even told me not to get some work done that I didn't need which was great.
M.
Good Mechanics that don't use to much Mechanic Jargon. Give sound technical advice. Pricing is about the same as any other Mechanic shop in NZ
M.
Grimmers are fast friendly and reasonable. My WoF was easy and the service is great.
Thanks. Recommended.
s.
Great service and fast and efficient work at a fair price, many thanks. Will definitely be my 'go to' motor repair and service provider in future!
T.
Always friendly. Rates are better than some. Vehicle always comes back looking better than when it went in. Reliable with good communications.
z.
In my experience its hard to find a HONEST mechanic,after dealing with grimmer motors today I'm satisfied and would recommend to others,
S.
It is a surprised for me to find that after my two cars got a full services, the inside and outside of the cars are very clean which beyond my words, sweet as, thank you guys for the good works.
T.
Grimmer Motors provided professional, trustworthy service. Excellent group of mechanics and office staff.
C.
I would highly recommend Grimmer Motors to all as they have great knowledge bout cars and there customer service is excellent and they are very local and affordable.
t.
Easy to book online, did the work on time for a good price.
B.
Very happy all round with service and work done on vehicle , highly reccomend these guys.thanks grimmer motors.
D.
As usual no complaints. These guys can work to a deadline and keep their promises. Been here a lot lately and never been disappointed. Well done!
B.
Excellent Service. Fast and friendly service, plus reasonably priced. Thanks Sonya and Callum for all your help. Highly recommend, also love the service book
J.
Excellent customer service first time taking my car there made the process quick and easy highly recommend
L.
Excellent service got my car done straight away as I had made an appointment just walked in and explained the problems. Thank you!
T.
Very good and friendly service. We drove in and they had someone look at it straight away. Will definitely be a regular stop for us.
M.
Hey guys j thank u for fixing my flat and doing my service cleaning my car smells nice wen you open door I will surely cum bck next service well done also a lovely thank u to office lady that served me lovely I will reccomend my friends love marie blank nissan lady
a.
Fabulous efficient and competitively priced service with a smile. Thank you Grimmer Motors. We will be back
R.
Customer service was exceptional. They recycle the old battery and the proceeds go to planting native trees around Hamilton.
R.
Best service ever. Got my car clean aand vacummed. Keep up the good work guys 😊
G.
Great staff / workers to relate with and good communication. on job being done
J.
Have had some issues but will acknowledge they admitted thier mistake and sorted the problem out quickly and professionally
A.
Cameron keep me informed and worked hard to keep costs as low as possible. Car is all fixed and running better than ever.
J.
Great communication throughout and quality service. They explain everything that’s required and are clear with costs involved. Highly recommend...
A.
Great friendly service. The car feels great to drive and it wasn't too expensive
D.
Office staff very professional and helpful. Wide variety of services available. Experienced mechanics, who are committed to service.
C.
Great service, friendly and kept me informed.
K.
Car in for repair in the morning, picked up that night.Job well done and cheaper than I thought. Thanks guys. A happy customer here
D.
Really friendly staff, great job, and I appreciated the choice of getting a minor issue repaired myself, or these guys doing it.
B.
My last job was done,quickly,efficiently,and I received a complimentary car was and valet,which was very much appreciated
l.
Thank you Grimmers for doing my warrant and especially Chris who
done repairs.This is the first time i have used Grimmers and highly recommend them
n.
always a pleasure to take my car into grimmer motors as service is the very best in town ,staff are always very helpful
E.
Great communication and quick repair of my taillight! Would recommend!
S.
Great free extras available such as car clean/wash etc while in for repairs. Thanks Grimmer Motors
J.
Great service , takes the hassle and wait out of getting a warrant. The car wash and vacumn is a great bonus .. thank you
k.
Great place to take the car to. Friendly and services. Fixed my car and happy with the service thanks again
🔧😃
M.
Good service, reasonable rate. Highly recommended.
A.
Great service, will continue to use them
C.
I was very happy with the service I received at Grimmer Motors They were quick and efficient
a.
Went in to get headlights cleaned and adjusted for WOF re-check
J.
Happy with work done, will go again.
E.
Very professional and accommodating.
K.
Great service, easy to book with and great communication
S.
The team were really friendly and the work was done quickly and at a great price. Thank you
c.
Excellent service from the reception and management through to the mechanical staff and more than fair prices az is recommended to friends and familie
Kind Regards Debbie and Chazz Ruru
N.
Easy to use online booking system & good communication about where things are at.
C.
Good honest opinion and very fast service. Thanks for getting my ute ready to go for the weekend on Friday afternoon!!!!
R.
Got warrant done, and received a free vehicle clean inside and out, cool.
V.
I went in with a car problem and within 10 minutes my problem was solved. Outstanding service again. Thanks so much!!!
K.
Been with them for ages third generation in the family to be with them I always get good service
K.
Great service and a nice clean car at end of the day.
R.
Excellent service. Thank you for the work done. Really happy with it. 5 stars
E.
Friendly people and high quality service! Definitely recommend Grimmer Motors.
I.
Jason is a friendly person, they fixed my car so quickly and easy going people.
D.
Fast easy friendly service. Went out of their way to fit me in when they didn't have to. Thanks heaps
A.
Getting a WOF and repairs couldn't be easier with online booking. Fast, friendly service.
R.
Thanks for your professionalism and communication around costing and time frames for repair. I really appreciated this input thanks!
C.
Cheers Grimmer motors, great service, fantastic communication, will be coming to you from now on
l.
Got in straight away, and fixed my issue for a reasonable price. All very polite and friendly.
W.
Been twice in a row. Very professional service. Reliable highly recommended!
C.
It's great to be taken serious, not easy to find a workshop that treats women equal. Thanks Grimmer Team
A.
Have been going here for 2 years straight. Always love the service and they are very prompt.
A.
Awesome service, very helpful and accommodating great value and would highly recommend.
H.
Great customer service, good communication and works done on time. Thanks Grimmers
j.
Very pleased with workman care of my car. Will be back for wheel alignment.
J.
Awesome service and great prices. Always letting you know where they are at.
K.
Love all the littte extras I get now... Car wash etc. Love the service and the staff, can't fault the place!
n.
Great service and even threw in a free wash and vacuum! Fabulous work team
n.
Quick, efficient service they even wash and vacuum your car
T.
Happy customer had reverse camera put in, love it
L.
Service was prompt and Grimmer Motors takes pride in their work.
M.
Very good service and gives good alternatives and seeks the best prices for work and parts when possible.
G.
Good valued service , could fell the deference in driving after service.
T.
Always receive top quality customer service and workmanship when I get work done here 😁
S.
Bent over backwards to help us and squeezed my car problem in on top of their already full day
t.
am happy with the service and asap attitude, great team work xx
D.
Absolutely amazing customer service ....great communication...nothing is to much trouble.
Thanks Grimmers
B.
Really good value and very transparent work with photos being taken before and after
S.
Excellent customer service. The office ladies are really helpful
C.
Excellent service and very professional! Would recommend to anyone!
H.
Friendly helpful staff and good communication regarding issues with car.
t.
Great service as usual.
J.
Great communication, helpful staff and genuine service. I will definitely return!!!
J.
Another great service. Nicely valleted my car as well.
P.
Fantastic service helpful staff. The best garage. Thanks. Patricia
K.
Good stuff sorted my Subaru and alerted me to a fault that needs attention
C.
Helpful and competent, excellent work, highly recommend.
R.
Staff are friendly and helpful. I like the new reception area- clean & spacious.
N.
Honest and reliable. I'm always happy with the service I get here.
S.
Great service I loved it. Thank you guys for your hard work.
V.
Great Service! Would definitely recommend
K.
Awesome service...friendly knowledgeable staff.
L.
Fast easy reliable and much cheaper compared to dealerships
B.
Pretty good
B.
job well done and communication clear
car all good for a few more thousand kms
K.
They are always very friendly, polite and helpful. Highly recommend to others
k.
there is nothing that is too much for them to help with. Pleased very much with their service.
f.
Friendly no fuss staff. Corrected an issue for a WoF and didn't cost an arm and a leg.
g.
Over all great experience
M.
Good service and mechanics who know their stuff.
K.
My preferred one stop shop(Garage) for service and repairs
c.
Friendly team great service not too bad prices...
J.
Very good assessment of what makes the noise when breaking and fix it fast.