Reviews of Auckland City Toyota - Grey Lynn. (Car Dealer) in Auckland (Auckland).

Auckland City Toyota - Grey Lynn

466 Reviews

171 Comments

Car dealer

Toyota dealer

Auto machine shop

Auto repair shop

Car dealer

Mechanic

Motor vehicle dealer

Used car dealer

101 Great North Road, Grey Lynn, Auckland 1021, New Zealand

Description

Information of Auckland City Toyota - Grey Lynn, Car dealer in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Auckland City Toyota - Grey Lynn

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Auckland City Toyota - Grey Lynn

G. &. K. S.

Brilliant help and friendly professional service from the Parts Department. Somehow we managed to break the key for our Prado which could have turned into a nightmare but with some excellent lateral thinking the key was quickly replaced at a minimal charge. Job well done, thanks so much!

H. K.

One of the best Toyota dealer that I have experience with, I bought a used import car and traded in my car during Level 3, A big thank you to Reyn for helping answer all the questions I have asked, a honest sale person. Also thanks to Dean as well.

M. H.

I just want to do a big shout out to the service at Toyota Grey Lynn. They got me into my dream car within 2 days and it’s been the best birthday present. Special mention to Tony who is the most genuine and caring salesperson. He really pulled out all the stops for us and kept in touch, never forgetting a voice or a name and what we are interested in. Highly recommend this place. I’ll be coming back to Tony in the future when we want to upgrade or trade in. Also big shout out to Mark who helped us along, keeping in contact all the time and being a text away. Thanks so much Toyota Grey Lynn, you guys all rock!

V. K.

Awesome service and as always great staff. Always helpful and best advice and service.Awesome customer waiting lounge with facilities. Deliver what it promises. Have been servicing my Hiace van for the last 10 +years- no problem with services or staff. Always returning customer. Thanks. ⭐🙏

E. M.

Good service. Good Sales Mgrs Dion, Luke and Senior Sakesman Tony

G. T.

Serviced my Toyota Corolla recently there. Good customer care and good car service. Thanks team.

B. W.

This company is fantastic to deal with, friendly knowledgeable staff that take time with their customers and never try to oversell. I have done business with them for years both as a fleet buyer for my company before I retired and have made several private purchases over the years. Toyota is hard to fault for reliability , safety , comfort and sharp prices with fair trade in prices offered. Never regretted doing business here. Top marks to Tony and Luke for their service today. Very happy to be driving home my new ( to me ) Toyota Camry Hybrid. This vehicle will see me out for the rest of my driving days. Thank you, again, Auckland City Toyota.

A. C.

Amazing customer service! I love going to get my car serviced now - the staff really listen to what you have to say about your car. Amazing professional team. I came to work in such a good mood after dropping my car off and was telling all my workmates that this is the experience you want your customers to have that they tell all their friends how great it was!

C. M.

Bought a 2nd hand car on trade me and had to buy parts from Toyota so I went to Grey Lynn location. What an amazing customer service they provided me at the parts and accessories department. The guy was so nice, professional, honest and helpful. Definitely representing Toyota brand! Love this brand even more now! Thank you

B. S.

I had a couple of issues with my Toyota 86 that my normal garage couldn't diagnose so I took it to AC Toyota. They diagnosed the problems and fixed them far more quickly than I anticipated. There were the usual service perks of going to an authorised dealership. I would use them again.

B. M.

I went there Sunday afternoon with my mate and man did we get some great service. Every salesman said hello and asked if we needed help, we also got good service from a knowledgeable salesman.

P.

Great service, amazing team. Thank you guys so much!

R. D.

Very accommodating staff and service. The only thing that still irks me is that they have two limited mobility parks which they tell able-bodied customers to park in. I have needed one of those in the past and was unable to use it. Even if they reduced it to one accessible space but kept it exclusively for those who genuinely require it and have an accessibility parking permit, that would be much more acceptable.

D. K.

Even though I was having a free airbag replacement done, the service from making the booking to getting a free wash and vacuum was extremely friendly and professional, and couldn't have been any better if I'd been paying. It's well set up with well-posted signs and lots of parking for the service area. There was a small queue on arrival, but heaps of staff running around getting everyone sorted. I was acknowledged as soon as I walked in and joined the queue. I chose to wait for my car and happily whiled away a couple of hours in their nice lounge with a lovely coffee machine, biscuits, and clean loo.

S. T.

They are such a professional out fit and the energy is so lovely. They make you feel welcomed every time I am there. To be greeted with a smile and being addressed by your name is such a lovely touch. 5 stars is not enough for this team.

Y. I.

Love this place: wide range of genuine Toyota cars; prompt, professional and friendly service; guys are happy to answer any technical and finance question. Ready to negotiate (pssst! I didn't said that!), pretty open when discussing pros and cons of different models. It was our third Toyota we've bought from these folks - and there were no regrets ever. Highly recommend! PS: And they brew good coffee too!

M. L.

Great customer service here! There is only one actual ‘mechanic’ on a staff of 400 computer technicians, so when you get two lights intermittently showing on your dashboard, you had better hope the fault shows up on their laptop, or else you’ll get the automated response of “could not be reproduced - should be fine”. But again, the team at the front desk (Team South Africa) are fantastic!

G. H.

Dear service team and main phone operator (Rachel - I think), I wanted to thank you all for the 10/10 service levels I experienced today in regard to the servicing of my car. From the web book in, to the follow up, to the desk and phone staff, to the service of the vehicle itself (which was given to you filthy and returned cleaned!!!), all was 10 out of 10. What a team!!! Thank you again. Gerald Henry

C. S.

Nice friendly people to deal with, went in to look at one car, came away with 2.

S.

Great service from Ben Watkinson in the Used Vehicle Sales team. Very friendly, knowledgeable and not too pushy. If you have an opportunity, deal with him. He was prepared to come in on his day off to hand the vehicle over which made the whole process easier.

T. N.

Didn't like it when I was FIRST noticed by a kiwi staff when I entered the car yard but was then greeted by a Chinese speaking staff. A bit strange and WHY COULDN'T the kiwi person who saw me initially greeted me and asked " how can I help you?" instead??? To me this means differentiating and avoiding people according to cultural backgrounds. The workshop service was actually good though.

C. C.

Had a fast easy service here, compared to mt wellington branch, Car was ready in 2h and basic groomed. Thumb up to James at front rec for pro service.

M. R.

Really care about my experience with them and always offer great advice around how best to treat my vehicle. Reasonable prices given the extremely high standard of service & genuine parts.

D. C. Y.

Been here a few times. Customer service is excellent. They offered for me to have a loan car while my car was getting serviced. I didn't need one but they also sent me to work with their shuttle service after i dropped my car off. Staff was very friendly and helpful.

N. S. (.

Great facility with very helpful staff!!!

G. S.

Car Servicing. Service is great, looks like their recruitment put emphasis on customer service, not just mechanical skills. They give you free shuttle to work and also free wifi and coffee while waiting if your car. Price: They are very clear about their pricing and every item is listed on the paperwork. It's slightly more expensive than your local mechanic but the service and professionalism makes it really worth it. BNot very often you can rave about customer service at mechanics

C. K.

Friendly staff. Good facilities is you have to wait. TV. Wifi. Coffee. Cookie. Clear explanation of what they did. I take our two cars there to be serviced.

L. N.

Always great service. Just ordered a part - gets delivered by overnight courier and they take credit card over the phone. Quick and easy when you're in a hurry, good drop off service in the morning and complimentary courtesy cars if you get organised. Thanks!

W.

Service is always great. Really happy I bought a Toyota!

J. R.

All vehicles are cool 😎 👌 corolla is the best seller and the favorite car with all the limited edition features that you need in any vehicle. Corolla can provide you mileage of over 700kms with full tank depending if used lon drive and the paint is important for everyone but corolla paint is best out of all other models will highly-rated this vehicle for you gus

E. B.

Friendly staff and plenty of car models to look through. We looked at a RAV 4 gen 5 hybrid, and have since bought it.

C. D.

Adele and the team are fantastic! They are friendly, efficient and the service they provide is outstanding in all aspects. I go out of my way to continue to use this service station and would highly recommend them for services, wofs etc.

M. J.

Excellent service from Welton Cheung. Knowledgeable about the product, no rush. Test drive very enjoyable.

T. B.

Fantastic customer experience from a service team that is genuine. If I didn't own a Toyota ... the service at this place would be enough to make me want to buy one!

C. G.

We arrived at Toyota with a car (bought one month before from another garage) vibrating. They checked the car (thanks Rusco), found the problem, fight with the garage to make them pay the bill (thanks Engela) and repaired the car. We have been really well received and they're done everything for us.

J. M.

You know the service is that good when you hesitate of buying a car that isn't a Toyota, out of the fear of losing such an amazing car service

G. P.

I want to commend your Grey Lynn service department team on the excellent experience I had on Thursday 18th and in particular from Judd Chiang. The service from Judd was exceptional from the moment I arrived, an absolute professional. Had a little hiccup from the booking side where they had missed arranging loan vehicle, but without any fuss or issue Judd immediately rectified and I was on my way for the day. When I returned, super polite and treated like a concierge service from a 5 star hotel. I highly commend Judd and the overall way this operation is lead and run, 10/10 and a real credit to the Auckland City Toyota brand.

N. N.

Very family and friendly service thru out all departments. Always 100% as soon as you enter the yard and going extra mile 👍👍can never go wrong. Keep up the great work team Elliot.Luke.Tony.Natasha 😁

K.

Amazing customer service. Fast hassle-free service with complimentary car wash/vacuum. Highly recommend Toyota Grey Lynn

L. P.

Spoke with Steve ( Spare Parts) and although he was not able to assist me with my request he was incrediably helpful providing me with names and numbers of services that will be able too. Thanks Steve for your helpfuliness, if it not often people go out of there way these days. Your a champion!

C. B.

Great, professional and speedy service received at Grey Lynn branch. Special call out to Jason and Chantelle for the great assistance.

K. B.

Great service. The team were extremely friendly with offering a coffee and even a ride back to work. Extremely impressed

B. W.

Excellent. Great knowledgeable staff, not pushy in anyway. Good selection of vehicles Quality company.

A. M.

Welcoming and helpful, but I recommend going in to get the best service.

S. L.

Great CS by Benjamin and fast quick service and great price

Y. F. G. P.

They treat you like a VIP. Serve gourmet coffee as if you were on an airline. Choice! Im glad i bought a Toyota :)

J. V.

Did a good job for me. I do recommend them. Plus their coffee machine is awesome😁

J. C. A.

Awesome service, great communication, on time, professional, friendly, but relaxed. Keep it up.Thanks for the amazing service Richelle and Toyota!!

T. P.

Excellent and friendly service. Special mention to Tony for his great salesmanship and customer service.

M. P.

Great service, if your buying a Toyota and live in Auckland get it from here.

R.

Amazingly friendly team and great service!! Thanks team - Auckland City Toyota!

D. W.

Great service brought a carat a good price

R. G.

They have all new car parts when needed in their whare house they're promp great service and staffs friendly I would recommend them every one

A. T.

Awesome service and didn't wait as long as quoted will certainly go back again

A.

I purchased my new RAV4 from Elliot, he was super knowledgeable of the vehicles and made the process of buying a new car so easy and stress-free.

O. B.

Service and Parts departments are top shelf, professional and quality work.

N. D.

Great service. Even washed the outside and cleaned the inside of my car after a part recall

D. M.

We walked in on a Sunday and walked out with an awesome car, all paperwork done, very good service, straight up and transparent. Thanks

L.

Biggest dealership I've visited. Well stocked spares shop, was amazed by the aftermarket selection.

P. R.

Friendly staff, nice waiting area, complimentary drinks and good work. What more could you ask for?

D. K.

The sales staff was great. Very patient and knowledgeable

C.

Absolutely fantastic second hand car buying experience. I recommend wholeheartedly!

A.

Friendly staff. Good service but the wash wasn't upto the mark.

T.

Car needed a service a great place to go to cheers Toyota

t.

Excellent customer service, parts knowledge and helpful user information.

P. J.

Good customer service great care.

S.

Best service u find in Auckland staff friendly and easy :):):):)

f.

Awesome service and good coffee tea bar.

A. G.

Friendly staff. Good service but the wash wasn't upto the mark.

G.

Karl is a great manager who assit with high ethical standards.

z.

Nicolas was a great person to deal with. Highly recommended.

G.

I want to commend your Grey Lynn service department team on the excellent experience I had on Thursday 18th and in particular from Judd Chiang. The service from Judd was exceptional from the moment I arrived, an absolute professional. Had a …

P.

Well oiled customer service machine backed by reliable vehicles.

L.

Spoke with Steve ( Spare Parts) and although he was not able to assist me with my request he was incrediably helpful providing me with names and numbers of services that will be able too. …

K. O. (.

Great service and provided a temporary car while car was being serviced!

P. M.

Well oiled customer service machine backed by reliable vehicles.

b.

Thank you guys, we clean out your cesspits😁.

A. J.

Always get our Camry serviced & WOF at ACT's service department. Excellent service!!!

f. M.

Awesome service and good coffee tea bar.

L.

good service

z. i.

Nicolas was a great person to deal with. Highly recommended.

J.

Awesome Customer service and experience

D.

Nice people, efficient and free coffee while you wait too.

D.

Great service from the guys in the parts department

C.

Nice friendly environment. Free coffee

R.

Good, responsive and quick service

Ã.

Good service lovely staff

M.

Very good customer service. Thank you Don and the team.

R.

We thought Alan Lu was fantastic. Very informative, helpful and personable.

J.

Helpful, polite and knowledgeable.

P. C.

Great service, speedy, excellence phone manners

H. H.

Excellent service. Fast, efficient and friendly.

H.

Good service..👍

O.

Very helpful people and always have great deals

D. P.

Very good services. Understand your needs.

S. M.

Excellent the man at the parts counter was second to none.

I.

Fantastic customer service

R. L.

Customer service is simply top notch.

J. L.

Nice staff n good pricing

J. L.

Great customer service and honest from Allen Lu

R.

Great layout and customer service

r. h.

Buy corolla and enjoy for ever no regrets

j.

Great service at the parts department 😊😊

a.

Great service, lovely staff

s.

I'm a regular here, great people!

V.

Great deals on ex lease, thanks guys

J.

Very professional and great service

D. B.

Awesome bunch of people very helpful

F. D.

Very good excellent service

C.

The service was great.thanks

D. M.

Very good at what they do.

L.

Great customer service.

M. A.

Lot of good models

T.

Easy to book and reasonable rates

R. A.

Super and knowledgeable service.

L. B.

Excellent service and customer service.

s.

Great service and communication.

A.

Brilliant place for servicing Toyota

S. d. b.

Easy to deal with and lots of parts?

B.

Good customer service

F.

Generally good service

P. N.

Awesome service.

A.

Best place for service

j.

They need supras here

R.

Amazing customer experience

S. 9.

Great place for Toyota cars

A. G.

Nice and polite staff

A. C. (. A. a. S.

Great cars for sale

P.

Very good service

K.

Love the 2019 Corolla

R.

Great service.

A. K. P.

Good.

L.

Friendly services.

K.

Great service

R.

one stop place for car issues

R. N.

Excellent service!

A.

Unsure what I've done here

j.

Excellent service

N.

Fantastic service,

K. S.

Great service..

R. A.

Professional in every way

A.

Service was fast

d.

❤❤❤❤

K. M. Y.

Great service

R.

Nice

U.

Jennette is best

S.

Experienced staff

M.

Friendly staff

T.

Service and Car Sales

L.

Great

L.

Friendly staff

A.

Recommended

S.

(Translated) The waiters are very good, I am very satisfied with their service, if I can rate 6 stars, I will give (Original) 服务员很好，我很满意他们的服务，假如可以评价6星，我一定给

y.

(Translated) The car buying experience is very comfortable, the salesperson is very enthusiastic, and there are many vehicle choices (Original) 购车体验很舒服，销售员很热情，车辆选择多

J.

(Translated) very good (Original) 挺好

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