Reviews of Armstrong's Peugeot Christchurch. (Car Dealer) in Christchurch (Canterbury).
Armstrong's Peugeot Christchurch
161 Saint Asaph Street, Christchurch Central City, Christchurch 8011, New Zealand
Description
Information of Armstrong's Peugeot Christchurch, Car dealer in Christchurch (Canterbury)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Armstrong's Peugeot Christchurch
Sunday
10am–4pm
Monday
7:30am–6pm
Tuesday
7:30am–6pm
Wednesday
7:30am–6pm
Thursday
7:30am–6pm
Friday
7:30am–6pm
Saturday
9am–5pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Armstrong's Peugeot Christchurch
J.Absolute fantastic service from stacey. I highly recommend her and the team at Armstrong.
I’ve had my new Subaru Forrester sports plus for 3 days and I’m loving it. Stacey took the time to listen to my needs and requirements and helped me get vehicle that best suit them.
We even had a bit of fun with buying this car, as I could not decide on my two colours choices so I asked her to surprise me.
T.Very friendly and helpful even gave me a ride home after dropping my car off which was a huge help
d.living in Timaru got in touch with Stacey over the phone, with all my questions answerd perefectly a car was organised in the colour i wanted so i was up to chch that wknd to take a test drive of a new subaru xv, and driving away a very happy customer in a new car i wanted and was put straight into adventure its designed for!
Thanks for doing good buisness!
D.UPDATE: Team got the right part and sorted out a loan car for me to use for the day. The work was completed in a good time frame and they even washed the car afterward. Thanks to the team for there friendly service and making sure to follow up it is appreciated.
Good but got the wrong part so will add to this once work is done
R.The biggest issue @ Armstrongs is the lack of communication between the departments and the customer. Here are just some examples of my experience in the last few days:
1) Had to rebook a service as I had to meet with a client unexpectantly - and called the service team and made a re-booking for the following Monday. Literally 2 hours later my wife got a phone call (in which I explicitly told them not to call her as she had just had surgery) to say that the car didnt come in and that we need to rebook. I called the team and spoke to the SAME lady and said 'we rebooked the service with you for Monday - so just a little confused why you've rung' - she said - 'oh you can't have booked in with me. She's from South Africa and the only South African person on reception lol. Eventually sorted that out.
2) When I arrived to the service, I gave them the keys and mentioned that I would book an Uber to head home - not once to the receptionist suggest that they could book a taxi for me. Just those 1% customer service things would make a huge difference.
3) I ordered a part to get my LED trailer to talk to the car properly to make sure all the lights work well - there was massive confusion on what the service tech was after and what part the parts guy should order. I suggested that maybe they find the registration and notes left from the service team might help him...lol...that is 101 stuff guys!
4)The parts guy said he would call me to let me know when the part is here. That NEVER happened and 5 days after ordering, I decided to call - I got told the part has been here for a while! I told the guy that he supposed to call me, he told me that he just thought that Id come in! Lol! - Im a busy guy, pick up the phone and let me know its there mate!
5) I wanted to book in to get the part fitted with the parts team - sorry that cant happen, you need to hang up and call service. Come on. Patch the phone call over!
From a premium dealership, this is bloody poor and is let down by communication over all divisions.
We won't be buying our next vehicle from Armstrongs sorry.
Edit: I've edited my review due to Courtney and her excellent personal service.
L.Stacey was fantastic to deal with, right from her first approach when we were in the yard browsing through to handing over our new Forester. Very friendly, professional and knowledgeable on the Subaru range. Thanks Stacey we appreciated your great service!
M.I have recently purchased a new Outback from Armstrong in Christchurch. The service has been excellent. Stacey and Kate have run me through the purchase and financing options in a clear manner and without ever be pushy about the purchase. I have been very happy with the all experience and, of course, with the vehicle!
R.My first brand new car buying experience was really great. Hands down to specialist Stacey for the friendly approach in every way. Really knowledgeable on the brand/car she's selling. Overall, many thanks to everyone in Armstrong Motor Group Christchurch, they all make you feel at home. Shout out to their lovely business manager Zoe for sealing the deal, specialist Tory for the first friendly and beautiful impression.
M.Stopped in today for a test drive on a little Citroen and our salesman was amazing. This guy was cool, knowledgeable and made me a friggin awesome cup of coffee!! As soon as I'm ready to buy I will certainly be going back to deal with him. EVERY other dealership we had stopped at could learn a lesson or two about customer service from him. (Aaron) I think was his name. Great little car also. I highly recommend this dealership.
K.The service I received from Stacey when purchasing my Subaru was great, nothing was a problem. She was very knowledgeable and able to explain all the feature in plain English. Excellent service, thanks.
D.Purchased a new car from this dealership recently. The salesperson we dealt with 'Stacey' was very helpful and I must say extremely knowledgeable on the XV we purchased. She took her time to go over all aspects of the car before we left the forecourt. Would not hesitate to deal with again or recommend this dealership. I hope their aftersales service is as good.
M.Hi, Just wanted express my thanks for the service I received from Stacey at Armstrong Christchurch. From the first meeting nothing was a bother when running through the different models and how they differed to when we purchased and showing us some of the same things again due to my wife not being there the first time. We found her very knowledgeable and quick to come back to me with any queries we had.
Thanks again!
Mike & Tracey
o.Very enjoyable experience.....very friendly knowledgeable staff made you feel very welcome. We ended up buying a new Citreon from them.
T.So happy with my experience here! Took my car in for a WOF and the whole thing was a breeze. Found it very nice that not only did I get a reminder text but also a text telling me the results of my WOF. The customer service was excellent from the girls at the reception. Was pleasantly surprised when I got in my car to drive off to find my car was given a vacuum which was just the cherry on top of the whole process.
Thanks guys :)
C.Just bought a brand new 2019 forester, very happy about the car and purchase experience. Stacey is great and told every feature in details. Many thanks :)
W.New Forester is amazing. Most comfortable seats out of anything I tried. Safety technology has facial recognition, autonomous pedestrian braking, active crusie control and heated seats! Lovin it! Thanks Stacey Barraclough and your team. Would highly recommend highly😊
O.Excellent service and finished right on time . Thank you for the loan car too...it was very nice.
L.We were frustrated in dealing with a major dealership in our town when looking to buy a near new vehicle ,so we decided to phone Armstrong Motors Christchurch, where we spoke to Stacey Barraclough, who managed to do what we thought was impossible , by putting us into a 2018 Subaru Legacy , all done over a weekend ,by phone ,including trade in!
We found Stacey courteous ,knowlegeable and her professional approach in dealing with us outstanding . Thank you Stacey our new car is awesome .
Paul and Linda .
P.Have just purchased a new Subaru XV from these guys thanks to Armstrong sales specialist Stacey Barraclough it was a very easy process. The new XV is a great car very happy with our purchase and the service we received.
O.I took my car in for a wof, and the whole process was a breeze. Great customer service! I would not hesitate to recommend Armstrong to anybody who's looking for quality hassle-free servicing.
I.Wish I had delt with Stacey as my new car buying experience was a disappointment with the salesman who has now left.
Many thanks to Holly in Parts who sorted my problem which had been ongoing for 2 months.
Y.Just had my 12500 km service done , in all fairness i got a courtesy car which i appreciated but i think people need to know these information below.
The service was to perform usual service , change oil and filter etc , check if Tyre rotate is necessary ( not required this time) and visual inspection for the car , i can live with the labour cost but what i can't live with is the material.
The engine oil used was Castrol magnatec 5w-30 A5 , if this is what i think it is then it's full synthetic oil not semi synthetic oil which is good and cost $84 for 6L which is $14/L yet you charged me $25/L , your mark up is 78% and i haven't even factor in that you certainly get it cheaper than RRP , this is absolute RIDICULOUS.
if this is what you going to charge me again then i should bring my own engine oil next time.
i haven't mention the noise coming from the auto tailgate that you didn't fixed.
M.Moved to Christchurch over a year ago now. We have 2 Volvo’s and 1 subaru and we have taken all our cars to them! The team at each branch is always welcoming when we walk in the door! Best part the car always comes back CLEANER THEN I TOOK IT IN! Thanks Armstrong!
J.Service isn't very good. Counter attendant in Subaru parts ran away to get them before I even finished stating what I need and wouldn't listen to me properly so when she came back it took lots of back and forth to get the message across.
W.Super helpful. Zero wait. I brought a older Subaru in for replacement part. The parts dept inspected the vehicle and offered to order as well as gave me two local spare parts dealers.
I.Super friendly and having the part I required was awesome as well.
S.Garrick the salesperson was real good even if he got some of the arranged times wrong but very pleased with the new Subaru but I had to take it back to get a tyre warning light fixed that should have been done before I picked the car up as been brand new I would have thought it would have been checked out plus we went away for the weekend up to blenheim I went to use the window washers once then the low water warning light came on you would think all these things would have been completed and checked by the workshop
C.Big ups to Garrick who came in on his day off to organize roof rack installation and hand over our new car keys himself. Great Service.
A.Great prompt service, we have four company cars purchased through them and nothing is every a problem. The follow up service could not be better!
C.Great service on vehicles, mine come back cleaned, tyres blackened.
b.Got airbags replaced after a heck of a long wait but staff were efficient and got it done ahead of schedule
c.Stacey was helpful when purchasing my vehicle.She was prompt and efficient and repaired the windscreen before the suv left the showroom
L.Stacey was really helpful and went the extra mile from moment of first contact. Thanks Stacey, I’m loving my new Subaru XV😊
V.Just love my car .. thank you Stacey for your time and patience! It all happened in a flash but worth it.
C.The sales girl Stacey provide us a very professional service, really kind and helpful, highly recommend.
A.Friendly staff, great showroom/range and service department equally helpful and accommodating. Strongly recommended
P.Fantastic supporter of Canterbury cycling and great cars toboot!
S.Great service! Very good & totally professional. You pay for the best you get the best...
T.Fab service from Sam and the gang. From the first vehicle to our present fleet service has been outstanding.
H.Awesome service. Great staff.
J.Very professional team. The mechanics are highly skilled and customer service is fantastic.
C.Friendly and efficient staff, always good service
I.Can't speak to highly of this company, it's product and it's staff. Exceptional
A.multiple experience with them from wof to repair. great service every time
A.Excellent service and sales. Friendly helpful crew.
S.Priced a new vehicle. Not sure it's a good deal yet.
I.Dealt with these guys for 14 years customer service is excellent.
G.Great service , fast efficient and friendly staff
D.Great staff outstanding service from all departments.
D.My First impression is wow the floor too shinning.
C.Helpful staff very freindly
f.Fantastic staff. Always happy to help .
R.Only the best cars are sold here.
D.Very efficient and friendly service.
J.Great service every time
J.Very helpful, great service.
C.Go see Stacey for your new Subaru.
c.Awesosme staff know what they are talking about.
R.Excellent service
d.Very good and friendly
A.Great team.
P.Very accommodating and friendly
C.Great, friendly service
m.Top people for car dealers
P.Nice to deal with
A.Quick, easy, clear, fast.
C.Good service for customers
P.Good place for a car
B.Great service
J.Good service.
M.Most helpful!
D.Great Service
L.Ok
R.Excellent
c.good
D.Service A+
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W.Contact
Photos
