Reviews of Snap Rentals. (Car Rental Agency) in Auckland (Auckland).
Snap Rentals
9 Manu Tapu Drive, Auckland Airport, Auckland 2022, New Zealand
Description
Information of Snap Rentals, Car rental agency in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Snap Rentals
Sunday
8am–5:30pm
Monday
8am–5:30pm
Tuesday
8am–5:30pm
Wednesday
8am–5:30pm
Thursday
8am–5:30pm
Friday
8am–5:30pm
Saturday
8am–5:30pm
Popular times
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Reviews of Snap Rentals
L.
Good booking process and pickup/drop off, I was happy with the car that was provided, was charged a 'fuel refill fee' of $25 3+ weeks after the rental occured. Not happy with that as already expressed to the average customer service. Unfortunately won't use again because of this.
A.
Really friendly service, the car was ready and very clean and tidy.
We returned the car at the end of our weekend and we’re delivered safely back to the airport. All very hassle free and a great price.
M.
Affordable and staff is friendly. Downside is... when I called them that we're in the airport already, the lady said "in 5 minutes the shuttle will arrive to pick you up" 🤔 but we've been waiting for almost 30 minutes 😜
M.
Very easy for pick up and drop off, although be aware of their hours of operation when booking a flight. Our car was a very reasonable price for a small Toyota Vitz but it was more than adequate for getting around. Very pleasant staff. I would Highly recommend this company.
c.
Kia ora my name is Christine I just want to say my experience with Snap car rentals was excellent, everything went smoothly from booking on-line to picking the car up, everything was organized for me all I had to was sign on the dotted line receive the keys and farewelling me on my travels, how nice, thanks Snap rentals I was able to go about my weekend with ease.
Nga mihi
Christine P
L.
Really impressed with Snap and wii definely use again. This was booked through Jetstsr link and was incredibly inexpensive. Really prompt pickup from Airport and service was excellent and quick.
A.
The first truly humane car rental I have ever used in years.
They are customer oriented, NOT the regular "I'll try to sell you insurance, to get my bonus" style... They are actually in the car rental business with decent cars. I'm very happy with they service!
J.
Excellent service, our flight was delayed into Queenstown and the office rang to confirm if we were ready to be collected so they set off in the shuttle bus to collect us. Online check in is available to speed up the office processing time and collect the key and you're good to go.
F.
Easy pick up and drop off from Auckland airport. Great customer service, minimal waiting time and good prices. Loved the car we had too - would hire from them again.
G.
Affordable, friendly, reliable vehicle. Great shuttle service to and from airport with little wait times.
Would recommend.
D.
We have just spent 4 days in Auckland and have rented a car from Snap Rentals. When car was picked up, it was very clean and tidy. We had no problems with the car. The pick up and drop of back to the Airport was much appreciated to. Would use Snap again.
A.
I rent cars alot at airports and Snap have been outstanding, I dont intend using any other rental from now on. The staff are very friendly happy and make it easy. Our airport pick up and drop off was efficient and driver cheerful and informative.
L.
We've used Snap a number of times in Queenstown and Chch. Excellent prices and great service. They've picked us up and taken us to the airport in a timely manner. We wouldn't go anywhere else for a car rental and can thoroughly recommend them for value and service.
L.
Easy service and great car supplied. We did the 'mystery' special and were delighted when we received a new middle range vehicle, in immaculate condition. Will book again for our next trip
A.
The staff were kind, and I felt that it was good value for money. The little Yarris I was given for the week was awesome for me, and even though I am on my restricted, the staff at Snap listened to and respected my needs in the kind of car I asked for. Will definitely use Snap again.
L.
I had the Toyota Corolla for 3 days from Christchurch to Dunedin return. It's the second time I have had from them...Awesome service, clean and reliable vehicles and value for money...I would highly recommend them to anyone and will be dealing with them again...thanks guys
R.
Outstanding service. We were travelling with a 5 month old and a 2 year old. Both car seats were in great condition. My son was too big for his but there was no problem changing it for another style. It’s always such a relief when travelling with little ones that they are safe and it’s great not having to bring our own car seats. Previous car companies have been shocking with this!
The car was fabulous. Modern and clean. I can not rate Snap high enough. Great prices and extras drivers are at a very reasonable rate compared to other companies. Pick up and drop service brilliant with a very friendly and informative driver.
We will certainly be hiring again with Snap on our next trip north. Thanks.
S.
No Hidden fees, very reasonable prices . Friendly staff and a prompt shuttle service to and from the airport make this rental company the first choice for me next time. Cheers
G.
Great prices and great cars. Very easy if you do everything online before you get there pick up was really quick. They also returned my bond very quickly which is a bond.
G.
Great price for a good car, which drove well & got good fuel consumption- which is important considering the cost of fuel in NZ.
The pick-up from the airport was very convenient. The driver was extremely helpful & friendly. Pick-up & drop off for the car was good considering how busy they were. I would advise anybody wanting to hire a car to check out Snap Rentals. Very happy customer
R.
Great prices and staff are super friendly and helpful. Had a great experience and would definitely use this company again
D.
Great company, There were some delays in getting refund. but did get full refund for cancellation of trip. .
P.
I've had the best experience ever with Snap rentals this past weekend!
I was very late for my flight and they promptly used the same car I've hired to drop me off at the airport so I didn't waste time waiting for the van! Thank you so much for your attention, it was very kind.
S.
I was very pleasantly surprised when I chose to use Snap Rentals for my budget priced hire car in New Zealand. As I am on a tight budget, I couldn't spend too much. I got a great deal, the staff were very friendly and efficient and they pick up from and deliver you to the airport efficiently. I would thoroughly recommend them to anyone needing a good reliable rental car and, as in my case, happy to have not totally brand new car.
C.
I had an excellent experience with Snap Rentals. It was my first time using their vehicles. Price was very competitive. Top quality vehicle. The comprehensive insurance package gave us complete peace of mind. Customer service was great, awesome use of technology. Highly recommended.
J.
The staff at the Christchurch depot are friendly, courteous and go out of their way to explain each part of the process and contract.
P.
First use of Snap. Sue picked economical. It was way more than that. Made sure we were picked up, (we came in at midnight), got us to their office, a few minutes with nice people and our car pulled up outside with the GPS on the dash and running. The return was just as pleasant. Pulled into their quiet lot, did a push and a pull on the credit card and the van driver drove us to our gate. "How was your holiday?" It was great. Or as Kiwis say, "No worries."
R.
SNAP Rentals are 100% first class to deal with and deliver excellent value. Katie calmly and efficiently resolved a complicated problem on the phone that resulted from our initially trying to use an online booking agent to book our seven week rental several months before our trip. I feel we became friends over the thousands of KM between us!
We completed all of our prep and documentation for our rental very simply online before we arrived. There was no need to hang around at the office.
When we arrived to pick up our car the SNAP agent welcomed us by name like friends, showed us to the car, made sure we knew where we were headed and gave us the keys.
Our little Toyota Vitz was perfect for our needs and performed impeccably (and very economically) for the 7,000 KM we drove during our visit. No problem with two people, two medium-large sized cases and several other smaller bags.
Next time we go New Zealand SNAP will be our first call after booking our flights. Would we refer our friends to SNAP? We already have. And there will be more as our friends understand what an amazing destination New Zealand is.
Thank you SNAP!
M.
What can I say, I hired the Isuzu DMAX, it towed our trailer very very well from Christchruch to Twizel , awesome truck. Thankyou to the team in Auckland for sorting this truck for me... 10/10
C.
Easy, painless, great price, cars are in great condition.
Just call their free-call number at airport payphones and they'll drive you to their garage in minutes.
Would recommend
X.
This is a post from Rip rakawhati i just like to say my experience with snap rentals was great and there prices are affordable i would reccomand them to anyone.
J.
Great service from start to finish. Practically new car at very reasonable rates. Really helpful, conscientious (and delightful) receptionist. Efficient shuttle service to and from the airport with a knowledgeable and convivial driver. I will definitely use this firm again in the future.
J.
We were very impressed with the service we received especially from the German guy who drove us to and from the airport.
Picking up the car was easy and efficient. Our problem was finding a phone number to ring from the airport as car trawler has not provided one and Information at the airport only had an old number. We will definitely use Snap the next time we visit NZ
T.
Right from the time we landed and called to get the shuttle bus to pick us up, to get the car, it was easy, a quick pick up, paperwork done and we had the keys and on our way within 20 minutes.
Returning the car it was just as easy & friendly, the shuttle driver even dropped us at our hotel, which was close to the airport.
We would use them more if they had a branch in Wellington. Would recommend them to anyone needing to hire a vehicle in Auckland.
Regards
Tony & Andrea.
a.
Great service, friendly team, reliable car.
K.
I recently rented a Snap car for 9 days in New Zealand and would recommend them. Friendly, quick service and no wait for a ride to the airport. We landed, called and they arrived quickly to pick us up. No worries and no hassles!
p.
Reasonable price, resonable rentals.
They are quite far from airport, you should take shuttle bus(about 5min).
All staffs are nice and kind.
P.
If I could give them 6 stars I would. The vehicle was very competitively priced, it worked great for me and my family, and the customer service was amazing. My family of 5 was on a two week surf trip through NZ and we rented a minibus to travel around in. The manager, Jonah, was extremely helpful in making sure the van worked and accommodating. The other people that worked there were very polite and helpful. I couldn’t have asked for a better experience. Thanks Snap team!
K.
I rented a compact auto from the Christchurch airport Snap and it was perfect for my weekend. The staff were lovely and really responsive. I had to pick the car up out of hours and they called the day I was collecting to make sure I knew what to do and had the correct 0800 number to call. The Snap staff were so friendly when I dropped the car off too. It's my first time hiring with Snap and I will do it again.
M.
The best car rental company I've ever collaborated with. Really kind, helpful and positive staff, good and clean vehicles, quick process of collectiong the car. Giving the car back took me less than one minute. Thank you very much and all the best for the whole Snap Rentals company.
G.
Great new cars, fast paperwork, comfortable pick up/drop off location. And the best thing is price.
M.
Easy to find look for the Norfolk pine.
Plenty of parking.
Friendly helpful staff.
Quick processing.
M.
Once we worked out how to contact Snap Rentals from the Airport, everything went very smoothly. An quick pickup from the Airport and shuttle around to pick up the car, and we were 0n our way. The staff were very friendly and this was our introduction to the locals, great start. There were no issues with the vehicle during our stay, so all good on that side. We had to drop off the vehicle outside business hours, at Heartland Hotel, and this proved to be a fairly simple task, and the hotel provided a shuttle to the Airport, which made our whole experience very good.
R.
Fantastic service. Friendly efficient staff at both Christchurch & Auckland Airport offices. Two brilliant vehicles. I took Zero Excess insurance for total peace of mind, and no questions asked on return. Quick check of mileage and fuel tank, and Away I went. First class service. Highly recommended.
C.
Hired a very tidy Toyota Aqua from Snap Rentals in Auckland. The rental cost was great and it was also cheap to run. The staff were great to deal with. We will definitely use them again.
S.
Our flight was late, and later cancelled and had to reschedule the pick up time twice, but Snap was very accommodating. Great service. Prompt pick up. Cannot ask for any better! Highly recommend! Thank you everyone for your smiles and thoughtfulness!
J.
The car and the hiring process were what I expected, good quality and relatively fast and smooth. The customer service, however, went above and beyond. I returned the car 15 mins after they had shut, but, they stopped their closing up to serve me, complete my return and helped me organise a taxi to the airport and dropped me and my plethora of bags at a spot convenient for the taxi to get me.
T.
Initially drawn to Snap Rentals because of the low cost. But when arriving and dealing with the front people of the company, it was excellent. they were friendly, explained things well, were quick in handling all the paperwork getting us on the road. When we returned the car, again quick, thorough service. While there, another customer chatted with us about how good they were. Thanks Snap Rentals.
G.
Hands down the best car rental experience I’ve had. Super friendly staff, excellent cars and all for a very very good rate. I won’t bother looking anywhere else next time I travel to NZ!
C.
Everything from the amazing customer service to the quality of the car and the price of the hire was faultless. I've never had such a fast and easy pick up and drop off from a car hire company. I would defo recommend Snap and I would defo use them again without a doubt.
c.
Really good service from friendly helpful staff. No problems with the car and very competitive price. We booked from the Uk and found communication easy and prompt.We took out the premium insurance for peace of mind. Our Hyundai ascent was great to drive and did an averafe 53 miles to the gallon.
D.
I use Snap Rentals on a regular basis and am always impressed with the promptness of the pick up service, the friendliness of the staff, their willingness to be flexible around my rental car needs (even when they change last minute). The cars are always of good quality and they seem to be updating them regularly. This weekend, we had a near new Hyundai. It was a great vehicle and well priced. Thanks guys
R.
Snap rentals was an exceptional part of our trip to New Zealand. We were able to travel all the way to the northern tip of the north island, to the southern end of the South Island. They were accommodating of our flexible travel plans and were responsive when the car experienced difficulties. We are more than pleased and recommend Snap Rentals highly!
N.
We booked through Expedia.au just a couple days before flying into Auckland. The rate was much cheaper than other rental companies and other Expedia sites. We even received a compact hybrid vehicle. Their free shuttle service promptly transported us to and from the airport. The car ran smoothly and had plenty of room for our 4 suitcases. We received friendly and professional service.
M.
The car we rented was like new and great for traveling around in. We had a LOT of luggage so it was tight, but we should have chosen a larger vehicle. We had a little trouble reaching someone for an after hours pickup, so I didn't give 5 stars. But a limo driver at the airport helped us reach them, and after a wait, we were picked up. Got the car quickly, and the return went smoothly. We got to the airport quickly and with plenty of time. My husband would like to use a rental service that has an actual office at the airport next time to avoid the mix up we had. But that aside, our experience was great.
K.
We had after hours pick up and drop off, and the process was seamless. Heartland Hotel offer shuttle service for after hours and were very accommodating. Very easy to simply pick up and drop off, particularly at awful hours of arrival and departure. Will certainly be using Snap Rentals again! The car was immaculate, and great value for money.
M.
JJ made the rental process easy, great staff and price point.
Will use again
A.
Everything went smooth, great fuel efficient car. Nice staff in Christchurch, in Auckland the girl that served us was not very helpful nor service minded (this is the only thing that put it down to a 4 instead of a 5). Would recommend 😊
K.
Snap rentals were very efficient. The car we had was excellent. They are away from the airport but they are in the park and ride area which is only a short distance from the airport and well served by buses every 5 mins. They give excellent directions. Very reasonably priced. Great value for money . Would definitely use them again. Also very friendly staff
L.
A really professional operation and excellent value for money. We were picked up from Auckland Airport within 4 minutes, taken to their depot - very nearby - booked in and off within 20 minutes. The car was in great condition and the process was seamless. When we returned the service was equally efficient and we were back at the airport minutes later. The best car hire I have used and I have traveled extensively.
E.
Been renting from SNAP since 2014 on regular trips to Auckland. Always quick check in n out with friendly and happy staff. With a pick up terminal at the airport and drop offs available after hours with Airport shuttle on hand, its been so easy to access a rental car so efficiently. Their cars are modern and reliable with unlimited kms. Rental rates are exceptionally good value and they even had a car available at the last minute when l had to attend to a family emergency. Highly recommend!
M.
Got held in Christchurch by the first winter storm of 2018. Found Snap on line and they were awesome. Pick up from airport, back to depot and car ready and waiting...easy. Next day flights cancelled again but Snap found me another car and off we went again....finally on Thursday morning managed to get flight...free shuttle back to airport.
Great range of cars all in good condition and good enough variety.
At ALL times staff were friendly, helpful, happy and energised.....a pleasure to do business with, rates are awesome....HIGHLY RECOMMEND these guys!
M.
Best car rental that I had the pleasure of using in a very long time. Awesome customer service, clean, new and reliable car. The whole experience, including the drop off and ride to Christchurch airport was outstanding. I highly recommend this rental company!
p.
It is always easy to book, simple car pickup and drop off and really nice staff. Good selection of cars and always clean and tidy. The full noise insurance means you don’t have to fuss checking for every little scratch before you head off. All round great company, hope they have a long future ahead of them.
A.
I have used several rental car companies from Auckland airport over the last few years and I have now used Sap Rentals twice. Both times I have been very happy with the cost, service and the friendly staff. I can only say from my own experience that Snap are the best.
N.
I have rented cars all over the world, but I have never experienced a better service than at Snap Rentals. The car was perfect, easy to book and nice to know the full cost of the car and full insurance beforehand. All of this for a very low price as well, amazing! I also especially wanted to thank the employee Vikas (sorry if I misspell it) at Auckland airport, his positive mood and high level of customer serivice was amazing!
J.
Great service for me. The staff were very nice and very helpful, car was a late model Toyota which was excellent.
Best value for money in Auckland for rental cars.
The pick up and transfer was efficient and didnt take long at all.
A.
Great service!
After booking online what I thought was a guaranteed RAV4 - we were given a similar car but with a smaller boot. We unfortunately couldn’t use it as we were travelling with golf clubs. But the next day we were swapped over to a RAV4 with an extra day added to our account for our troubles. All staff were very helpful. And did the best they could given all svu were booked for the busy season. Pricing compared with other companies was much cheaper too.
G.
An excellent car rental service, especially for the price. Had a newer model car and a hassle free booking experience. Could not give 5 stars as the staff at Queenstown did not pick up their phone when I was at the airport and I had to organise my own transport to them. When I arrived, most of the staff were chatting and when I told them, there was no apology or explanation. On the contrary, Christchurch staff were excellent and very attentive.
M.
When travelling anywhere I use an international car booking system which also lets me get full insurance cover before arriving at any destination. In my experience that is well worth the effort.
Snap at Auckland provided good relaxed service and their friendly staff were very helpful. I will be back.
D.
Very happy to give Snap Rentals Christchurch a positive review. They arrived on time both to and from the airport and have very cheerful friendly helpful staff. The car was clean, ready to go, good value compared to other companies. I would use their services again.
A.
My first experience with Snap Rentals didn't start very well, due to my own misunderstanding that I would be picking up my vehicle from the Auckland Airport International Terminal, instead of a facility 15-mins drive away. I tried to contact the office with the phone number provided but kept getting an engaged number; and only managed to get through via the airport's Visitors' Center.
From there, it was smooth sailing -- Snap Rentals sent their shuttle vehicle to pick me up from the terminal building to their facility (the driver was a very friendly guy named Matt, who was fun to talk to during the drive and managed to offset my initial distressing experience with Snap Rentals), from where I picked up my car.
Returning the vehicle was also a very smooth and convenient procedure, and I had absolutely no problems with my car or rented GPS unit. I would be happy to choose Snap Rentals again.
T.
From being picked up at Christchurch Airport by a friendly staff member in the Snap transfer van, to being returned to the airport by the same friendly staff member, our experience with Snap Rentals was terrific.
The car we had ordered wasn't available so we were upgraded - it even came in a little under the original low price!
Taking the Full Noise Collision Damage Waiver was a great idea, no need to note any damage on the car before using, as everything is covered - with no excess. This extra cover still kept us way under other rental car company's prices.
The only hiccup was trying to contact Snap Rentals after booking, they didn't reply to emails. I haven't graded down my rating because of this, as we were assured it has been mentioned to the relevant people and will be rectified.
S.
Great service! Great cars, Great price. Super nice folks working there that were very helpful. The office is a bit off the airport, but the shuttle is quick and easy.
H.
Easy to deal with. Pick and drop off from airport was quick. Car worked fine, a little rough in spots but perfectly decent for the price.
V.
Snap car rental was the best! We rented a compact car for three weeks for our holiday driving about both of New Zealand’s islands, including the ferry ride South & North. The car, a late model Toyota Yaris, was clean, ran flawlessly, had an automatic transmission, four doors and got great fuel mileage.
The Snap employees we met were friendly, knowledgeable, and explained some of the more important rules of the roads in New Zealand. We optioned for a GPS unit with the car hire and it was well worth the extra daily fee because New Zealand has lots of backroads and off-the-map roads that would be hard to find otherwise.
I’d recommend Snap for your New Zealand adventure.
R.
The booking was hassle free and we changed the car last minute without much problems. Not to mentioned the rates is slightly lower than the competitors . The car was not in immaculate condition but acceptable. Probably they can improve this part. Make sure the car is clean external and internal before collected by the customers. The staff is good, and takes time to explain the "Do's and Don't" in NZ .
E.
Snap Rentals provided me with a great value for money service, and Peter gave me the best customer service you can find on this planet! Absolutely no problems with the vehicle, the pickup and drop off location was very convenient. I would highly recommend Snap Rentals to anyone looking for a reliable car rental shop! Will definitely be visiting them again in the future! :)
d.
We hired a car for a three week trip. We arrived to a busy but understaffed office and our car was not ready. However, within an hour we had a great Toyota Corolla which gave us no bother during the three weeks and was economical to drive. We had to fill up the windscreen washers early on in the trip as in the rush to get the car ready, this had been overlooked. We took the car over on the ferry and left it at Christchurch, with no extra cost for leaving it at a different location as Hertz were charging. We had a good experience overall with this company and would recommend to friends. They are still a recently new company who have the right vision but some areas of customer service do need to be improved upon. All the best to you for the future.
J.
Fast and efficient service with an easy pickup and return to the airport. The car was comfortable and reliable and economical. A little basic but you get better than you paid for.
We’ll use them again
M.
great friendly service.cheap cars but excellent quality and customer service
S.
I found Snap Rentals when googling car rental places on line. They were very professional, friendly and affordable! I won't hesitate to use them again on my next trip to New Zealand!
B.
Pick up & drop off times are pretty good compared to others we have used & the staff are friendly & efficient. Don’t feel need to try anyone else.
M.
The whole experience with SNAP was excellent.
The easy and clear online booking process, to the picking up process. The staff were friendly and professional and happy to help with enquiries.
The car was excellent and good value for money (we had our car for 3 weeks).
We dropped it off after our 3wks and that was also trouble free and efficient.
L.
Hired out the Hyundai i30 for the long weekend. Was simply blissful; She was a beauty to drive.
Customer service is always top notch too; so welcoming, informative & always cheerful.
This was the 2nd time I've rented one of SNAP rentals vehicles; it won't be the last. Can't wait to go on my next long road trip. I'll be returning real soon SNAP rentals. Highly recommend renting with this company, their prices are phenomenal.
Thank you SNAP rentals for having AWESOME staff members and AWESOME prices!
J.
I use Snap every 2 or 3 months. Is still the best rental car company. Best value and nice cars. Ive noticed over the past 6-9 months or so the cars are becomming more dirty when I pick them up. My last vehicle didn't appear to have been vacuumed from the last people who left sand and grass in it. The front windscreen was also covered in bugs that had crash landed at high speed. Tried clearing the window with the water and window blades but couldnt clean it all off which made seeing out in the glary sunset a bit difficult. I hope this is only a temporary issue as I used to enjoy picking up my clean rental!
B.
The car was great. I chose the premium hatchback. I picked up and returned it in Christchurch. The ladies at the Christchurch office were very nice but extremely understaffed. Two people cannot run people back and forth from the airport and give them all cars.
I got a flat tire along the way and called the Auckland office (it was the number I was given) to see what they would like me to do. I spoke with Rebecca and she was very rude. The whole time she treated me like I was stupid especially when I told her I didn't choose their insurance as I had my own.
The company could be a lot better if they had better and more employees... I guess that is what you get when you are on a budget.
G.
Excellent budget priced car rental for people looking for affordable car hire to get about.
It would be helpful if the procedure for finding the Snap office was clearer at the NZ international terminal, it may have been me but I did not see any signage to tell me to get on park and ride bus. After asking several people I was directed to the information desk, the lady explained the procedure and all was good.
I will be using Snap on my next visi.
Gil Parker
P.
Excellent value for money. I arrived after midnight so pickup was organised from Aeroparks. Transport was waiting at airport, collection was fast and easy. Return was equally seamless and fast. I regret not purchasing insurance through Snap as it was less than half the price of my online purchase. Warning: if arriving with a foreign SIM card, you will not be able to ring the NZ 0800 number if you need to contact the Aeroparks a/h. The Sparx booth opposite customs exit at Auckland International sells SIM cards and were open at 12.30am.
B.
The online booking process was easy, and the fact that they have a 24 hr service was the clincher along with the bargain rate. Our 2014 Corolla was immaculately clean and the staff at the pickup/drop off 10 minutes from the Airport in Auckland very courteous and helpful. The courtesy bus which picks you up from the airport and drops you off is included in the rate so no surprise extra add on costs.
R.
Great experience dealing with Snap Rentals at AKL. Their office and lot is close to the airport and the shuttles are all electric. The crew is young, energetic and quite fun to interact with; not so corporate feeling. I’d definitely use them in future.
M.
Great experience with snap! Airport shuttle was a breeze, and the rental pickup was met with helpful and friendly attendants. My rental car was prestine and very clean. A perfect experience coming from Canada to New Zealand.
P.
Quick, easy, straightforward pick up and drop off. All staff were friendly and helpful at Christchurch branch. Car was super, nearly new and easy to drive. Would definitely use again and would absolutely recommend to others. Brilliant service.
J.
I would definitely rent from this company again.
Hybrid car was extremely economical.
Friendly customer service
Overall cost was way cheaper than any other company we have used at Auckland Airport
H.
Excellent service and value for money. The car (Hyundai Tucson) was a top of the range model to which GPS was added (and proved absolutely invaluable when exploring off the beaten track).
The ten day rental for AUD 511 through rentalcars. com was outstanding. I would very strongly recommend SNAP Car Rentals if you're looking for excellent value for money when renting a vehicle in NZ.
J.
Snap was awesome! Such a great deal on an awesome car! We had a 2017 Toyota Corolla for less than $400 for 2 weeks. That's an amazing deal for travelling students. The staff were also awesome and easy to deal with.
C.
Prompt collection from the airport with very friendly driver.
Very friendly staff at the depot and car had just been detailed as I arrived to collect.
Car was clean, and pleasant to drive for my short stay in Auckland.
Dropped me back to the airport as soon as I returned to the depot.
Would definitely recommend these guys.
R.
Terrific to actually access a late model car and to have a choice! I am a member of a rival rental company and was so hesitant to try another company. I am glad I did and their extremely competitive rates mean you will be glad too! Don't think twice - choose Snap Rentals when visiting Auckland and Christchurch!
T.
Snap Rentals were awesome! Rented a great Corolla for our four day trip around the North Island. Service was quick, car was clean, and shuttle was easy - though make sure you have a method in mind to call them for the airport pickup.
B.
I have rented cars from Snap Rentals several times over the last few years. I have watched them grow from a small outfit to a relatively large, very professional organisation. They are always very easy to deal with, friendly, efficient staff and well maintained cars. Highly recommended!
k.
We were well served by Snap! The pick up at Auckland airport was efficient, check in went smooth and the car was just what we booked . Great price as well!
C.
Staff were very helpful. The car we chose online was the car we received. It was clean, well equipped and drove beautifully! Snap was very reasonable compared to other rental companies! Would definitely book again and recommend Snap to others!!!!
K.
Snap Rentals were great to deal with. The staff were very friendly and helpful. The car was very nice and clean. I definitely recommend Snap Rentals. I will be using them next time I need to hire a car.
A.
The car was at the airport when I asked for it, and with the GPS that I ordered. Unfortunately my husband had asked for it for 1am instead of 1pm...So Sorry Snap Rentals...Ahh well, I phoned them & a driver was already waiting to take me to the overnight storage facility. Matt was great I appreciated his friendliness as I was a bit stressed due to our incorrect booking & I was travelling alone. The documentation was clear & accurate & every chip or ding was clearly marked on the paperwork. I would happily use this company again & would recommend them without a second thought. Thank you for your great service. Alyson.
V.
WOW! What a great team and service. The team also provided a brand new SUV for us. Everything was just perfect and also the insurance is the lowest compared to other rental companies. Would definitely recommend snap rentals to anyone travelling to Auckland or Christchurch. They are the best.
N.
Very happy customer & hassle free process. Booked online a few months before we travelled, gave SNAP a quick call before we flew out from Brissy to make sure everything was a good to go from there end. Once landed in NZ was a simple call for the after hours shuttle & Voila we were on our way.
Great rental service and extremely affordable A++ Car was a little older but interior was clean & honestly it did more than expected. Would definitely recommend and use again on our next visit :D
This isn't a bogus review!!! People need to remember not everyone is perfect and of course your going to have a cra**y customer service rep or bad experience with any company but luckily for me & my fam bamz it was a great, no fuss experience :D :D :D
i.
Cheapest rentals at short notice. Had a 2016 Hyundai Tucson for 3 days, for under $300 including full insurance and I only booked it a week in advance. Only downside was the waiting time when we picked it up. As others have mentioned, it is understaffed so I was meant to get it at 12.30 but was waiting until almost 1 for them to have the car prepared. Great customer service, and with a 5% repeat discount, I will hire from here again.
L.
I have never heard of Snap Rentals before, I searched for cheap rentals online and came across Snap Rentals. I was shocked to see how cheap their 'all inclusive prices' were to hire the SUV I was looking for, also they had the latest model!! (Bonus) It was super helpful with the live chat to be able to ask the questions prior to booking the SUV, super helpful :) The guy at Auckland Snap Rentals help desk was very friendly and super fast at organising the paperwork. That I loved as I hate having to wait! So I definitely highly recommend Auckland Snap Rentals, way cheaper then the big well known rental brands out there, easy to find, super cheap, no long queues at customer desk to pick up your vehicle, service with a smile, super comfy SUV vehicle, had no problems at all and rides super smooth. I will be hiring from Auckland Snap Rentals again. So what you waiting for? Look their website up online or give them a call :) Go on you wont be disappointed :)
A.
Great company to deal with. Pickup from the Airport was easy to arrange when we landed and we were really stoked with the service and the rental car. Would definitely be using them next time we head up to Auckland - thanks Snap Rentals!!
G.
Good value but disorganised regarding my request for roof racks. They tried to fit them to the vehicle only after I arrived to collect it. After an hour's delay they gave me a much larger vehicle that could fit my kayak inside. Would have preferred the smaller vehicle and lesser fuel bill but they did come through with a solution and I would use Snap again.
L.
The most awesome friendly staff who were beyond helpful! The car was faultless and $200 cheaper than the "big" rental car companies. Absolutely awesome.
I wouldn't use anyone else from now on. Snap are by far the best.
G.
overall, it was the staff (or lack of it) that made this experience what it was. There were only 3 people in the office, and 1 driver ferrying a stack load of waiting passengers at the airport - to the point we did have to wait a while to be collected both when we arrived at Auckland airport, and after our trip, heading back to the airport after dropping our car off.
The staff weee so accommodating, considering how stretched they were - staying utterly professional and lovely the whole time.
The car - a new Renault, was perfect!
Will definitely use again
H.
Had a great experience at the Christchurch rentals. Staff were super helpful and friendly. Car was in great nic, and clean! Guy we dealt with was very proud of his business and it showed in his manner and customer service.
P.
We had an opportunity to rent from Snap Rentals in Auckland, New Zealand last week. It was kind of strange having to take a Park & Ride shuttle bus to the rental office in Park & Ride parking lot. I guess to cut down on expenses and provide a lower rental cost, this model works. The car we rented were not in pristine condition, but it operated fine and did not leave us stranded. They took digital pictures of scratches and dents to cover us and themselves for any known condition. There rental representative was informative and friendly. The vehicle drop-off was just as good as pick-up. I would use them again.
L.
Have used Snap Rentals twice over last twelve months and have had no issues and great service. Very accommodating when having to change bookings with cancelled flights and delays. Will continue to use then in the future.
N.
Few bumps in the beginning but everything was solved shortly after. We did book an 8 seater about 3 months prior to Auckland arrival. After landing, called the number given as instructed, kept on going to answering machine and disconnecting for about 15 mins. Finally got hold of Snap Rentals, got instructions on how to reach them and receive the car, it was so simple that they could have instructed me by email and saved me the 15 mins calling with no success. After arriving at the office, signed all the papers, got the car that was a 7 seater instead of 8! I refused to take it since we were 8 and booked an 8 seater! The agent called the main office and after about a 5 mins discussion with his boss, he finally came and said to wait about 10 mins and we'll get the 8 seater. Well, all in all we waited about one hour 10 minutes to get the car from arrival to departure from office, the car: over 200k kms driven and about 12 years old, but never missed a beat, sturdy and travelling was easy with it, can't complain. Very friendly staff, the car was reliable despite the age, they were retiring them and updating the fleet as I was told. I would rent again from them, they solved all the problems that we faced and they acknowledged the mistake. Make sure you confirm the car you need before arrival to avoid misunderstanding.
J.
I rented a Toyota for 70 days and had no problems at all. Very good service in Auckland as well as in Christchurch. I got a clean and well maintained car and drove it for over 7.300km without any problems.
E.
Excellent car rental experience. Third time we have used Snap. Very efficient, professional and friendly frontline staff. The whole process of renting a car is made very easy.
B.
I found Snap Rentals to be very efficient with a good airport drop off and pick up. The car I hired was a compact Passo. Although a little scruffy it was economical and served my purposes. I would use Snap again especially seeing that repeat customers get 5% discount.
s.
I hired a car from Snap Rentals in Auckland, just last week. I must say they were absolutely fabulous with communication and services! Noeline and the team are amazing at what they do and I really suggest you go and hire off them. The car was a beauty, and drove smoothly! I cannot express how wonderful and easy the experience was! What also topped it off for me was that because I'm on my Ps over here in Australia, I couldn't find any car hirers who would allow me to hire their cars. However, Snap Rentals was there and and offering a reasonable price. Driving around NZ in a Snap Rental car is perfect. I would definitely hire off them again!!!
S.
Friendly staff. Excellent service. Good price. Clean brand new vehicle. Will definitely be using these guys on my next trip.
m.
The car we hired was a new subaru outback AWD. It was awesome touring car. The staff at the office were so fast and efficient. I have been coming to NZ for 22 years and hiring vehicles. These people are highly recommended and are now my number one car hire people.
H.
Staff were extremely friendly and very helpful with any queries we may have had. We have had a lot of bad experiences in the past we other car rental places in New Zealand. But these guys were great.
G.
Cheap and cheerful!
Friendly service and a great price!
Easy pickup at the airport. Drop-off too, but allow at least 45min.
Will definitely use them again👍
J.
Friendly helpful staff. Quicker check in/out process than we’ve had at other rental companies. Deposit released from credit card very quickly too. Thanks!
L.
10/10! Absolutely amazing service! I enjoyed my time in New Zealand and being able to have hire a car with Snap Rentals made the trip so much better! I'd highly recommend Snap Rentals and will definitely hire from them again! Thank you Snap Rentals!
D.
The service was very good, prompt pick up and delivery to airport and friendly staff. The car was not as new as with some rentals but was clean and tidy and entirely adequate for my purposes. Thank you, great service.
A.
I definitely recommend Snap Rentals if you are under 21! I hired a car for the first time ever and had an incident occur where my windshield shatter from a rock hitting it on the interstate. I was scared I would have to go through a lot of insurance paperwork and take time filing documents out but when I went to return my car they said that they had everything figured out and I was good to go! You should definitely go with Snap!
M.
Booked snap rentals toyota corolla. Fabulous car, no issues, quick and easy pick up and drop offs. Customer service received was fabulous, will definitely use snap rentals again!
s.
Almost too easy - from online booking, to airport pick up, to car rental & return. Great rates, modern fleet (had a new 2017 Hyundai i30), no hidden cost or fees - 5/6 mins from the airport - shuttle pick up & drop off from the terminal - highly recommend.
M.
Great prices, great staff, really quick airport transfer, no trying to drop a car at a busy airport. Over the counter Insurance options are quick & easy. Will be back.
S.
Pickup and drop off was easy! Service recieved was great and car was nicely cleaned!
T.
Easy to deal with, no deposit or excess when u get full insurance. Affordable and a handy shuttle bus too and from airport to pick up the car. We got what we paid for and it served us well for ten days and over 25hrs of driving 👍
J.
Super friendly people! Our car has some dents and bruises, but we didn't mind, it's probably contributing to the reasonable pricing :) We would use them again!
T.
Friendly staff with their professional attitude. Very popular rental car company in New Zealand. Highly recommend to all travellers.
m.
Thanks so much for agreeing to upgrade from the car I had booked. The Renault Centur with integral satnav made my holiday. Very comfortable drive and no getting lost. Excellent service from your staff. Very good value.
B.
Have moved from Rennie Dr to Park and Ride,which is great, jump on the big bus at the Airport and it takes you straight there.Signed up in a few minutes and out of there.Had a Toyota Corolla excellent car,beautifully clean and tidy ,had no problems what so ever with it.Same coming back drove in dropped it off and back on the big bus back to airport.Trap for young players, check the bus back to the Airport Domestic or International. Left $50 dollars in consul which was my fault, gone but not forgotten.
M.
I had no issues with the car, it was clean and new. The check-in process, pick up and drop off facility from airport was absolutely hassle free and the staff was very friendly and helpful. I would use it again.
S.
We realised at the last minute that we had booked the wrong day. The helpful team at Snap helped us rectify the problem and got us a car in an hour. They simply transferred the booking and didn't charge us any more for the switch. Super helpful and super cheap!
S.
We have a NISSAN, overall the condition was good. Services provided were excellent, especially the off-hour drop off, it stated clearly where/how we should do it, and sent us over to airport at the time we have booked. EXCELLENT.
N.
Knew we had an appointment to get to when we arrived so sped through the booking in for us. Car was great. On return took us straight to the airport as we had just missed their airport van and they didn't want us to miss our plane. Brilliant Service! Thank you.
J.
Very cheap compared to other rental cars. I have been using Snap Rentals every time I return home to visit relatives and they are honestly the best. And if youre on your restricted licence this is the company to go with.
P.
Snap Rentals were very accommodating to our changing circumstances. The check in and return we're very efficient and friendly. The car was excellent.
W.
We rented a car from SNAP for a month (Januari 2016) and are very content. We picked up the car in Auckland and could leave it in Christchurch withou any extra cost. We had a 2-year old Yaris for just over 41 $ a day, a very good deal. Everybody was very polite, I really recommend SNAP.
A.
I have had bad experience with car rental companies in the past but I was very happy with the service that I received from Snap Rental at Christchurch Airport, NZ.
The price from Snap was very competitive and the car was excellent.
R.
Great service, friendly staff, 5 minutes drive from the terminal.
First time renting a car, found it easy, straightforward, and cheap.
A.
Quick and efficient service. They were very lovely there as well as they offered a shuttle bus to and from the airport for free.
The staff were very relaxed and helpful when it came to the car. Very easy to get on with as well.
H.
Great service, Staff make you feel easy and nothing seems to be to hard..... Oh and the car was clean reliable and the breaks worked well... not like my last hire companies vehicle. Great stuff Team.
W.
Perfect all the way! From booking online right through to being collected at the airport and returning the vehicle to the depot. Such a stress free experience also helpful traveling tips where spot on. thanks team keep up the great work.
J.
Great service and a terrific drive. Car in excellent condition and well priced. Team went the extra mile for us. Looking forward to a growing electric car fleet and app and network tips to go with it.
R.
Love Snap Rentals! Fast & easy pick up and drop off, staff are friendly and really know their stuff! Super cheap prices too! Well worth every penny! Will definitely be back again! Thanks Snap Rentals!
A.
Fantastic cars and staff. Cars immaculate a new. Very helpful and efficient staff. Pick up/drop off at airport was quick and effortless. We wouldn't hesitate to use Snap again. 😁
B.
It took a long time to wait for the bus that took us from Auckland airport to the bus transfer station and then more waiting time until pickup from the bus transfer station to the Snap Rentals. -
The rental car was old with high mileage, but clean and working OK.
On the return the car had to be dropped off at the airport transfer station's huge car park. It was raining heavily and I got soaking wet when running about 50 m from the car park to the bus airport transfer.
K.
Overall a great experience. Nice and clean vehicle. Friendly staff. Fast service in and out. Picked up vehicle from Auckland Airport. Would definitely use again.
S.
Kate and Jack are gems of humans. I had made a mistake on my reservation, and they did all they could to make sure I would still be able to rent a car and and that my morale was still high even though I felt like I had ruined my whole vacation. Truly thankful for them!
M.
we rented two cars. They were what we wanted, ready when we were, in good condition. The employees were courteous and helpful.
It was cheaper to rent two small cars than one really large one for our group, and this price was right.
R.
An awesome company to hire a car from, very friendly and helpful , and close to the airport, totally recommend A++
J.
Absolutely loved the service. It was great to be able to get off the plane and have them waiting to take us to pick up our vehicle . Have been recommending them to friends and family for hiring a vehicle .
S.
The staff at Snap Rentals Christchurch were very friendly and helpful, they organised an upgrade for us without any fuss. Insurance was cheaper from their front desk than buying from another company online!
k.
Excellent no problems with drop off. Pick was after hours took a little while before reception picked up. Good little runabout. Had no problems what so ever. Will be using Snap Rentals again. AAA+++
T.
It is so easy to pick up your car.
You turn up sign and pay, then you are on your way. I would recommend SNAP to anyone hiring a car in NZ
M.
Booked car four weeks then added another four weeks. The addition was smoothly organised and paid for by phone. Easy! Signage to office within the Park n Ride carpark could be better. Minor!
S.
Nearly brand new Tucson at an unbelievable price!! Totally loved the experience. If they had a Queenstown office, would have loved to rent with them for South Island as well. Great friendly staff too.
M.
Awesome experience with Snap, there was a miscommunication with Jucy and we were told by our travel agent that we could rent from them with a P1 Australian license, then we were denied when we got there almost ruining our entire trip before it began. Jucy called Snap for us and they gave us a car within the hour! On top of that it was even cheaper and no ridiculous bond for being a P1 driver.
I.
Had a problem free experience with Snap. Car (Hyundai Kona) was near new and faultless, pick up service was efficient and no hassle drop off, highly recommend.
S.
Very time using Snap. Great price, prompt pick up and drop off at airport. Very economical car. Highly recommend.
B.
Car was excellent. Clean and fault free. However the pick up and drop took way too long as the office was understaffed.
C.
Had trouble contacting on arrival in Auckland but after that everything went well, car upgraded to bigger model and was great. Easy pickup and drop off service. thanks.
S.
Snap Rentals was cheaper than renting a car in a third world country. Seriously. The car was everything we paid for, did the job and we had more money to spend entertaining ourselves. Would definitely rent again!
E.
I would highly recommend these guys for QT. Just leave sometime for airport pick-up and drop-off as you could get a dekay if there super busy.
Cars were mostly brand new. Our car was fantastic amd was reasonably priced as well!
R.
First time renting with Snap Rentals the online process was simple and easy, they are cheaper than the other companies. Only thing I will say is if you are ringing after hours in Auckland make sure you only use local phone as our Vodafone called back via Aus and the number would not connect. So lesson learned only use local NZ phone to make free call otherwise you will not get through. Otherwise 5 Stars!!!!!
O.
One of the best if may not the best car rental company in New Zealand! Excellent service and all cars are totally clean like they are new! Awesome!
P.
Excellent service, car and price. What more do you need ?
Even if you add on the extra insurance it is still much cheaper than other car companies for a similar vehicle.
K.
Hired the Isuzu D-Max for a week..... was great. Easy pick up and easy drop off with a shuttle to the door of the international airport. Got my future business.
J.
Car hire was affordable but the place wasn't very well organised. Waited 30 mins to get the keys for the car then had to wait another 20 mins fornthe car to be vacuumed and washed.
R.
Good service. We had a little trouble contacting them for shuttle pick up from the hotel (which we had paid extra for) and had to take a taxi. Once we got their they refunded the cost and paid for the taxi costs.
w.
The staff at Snap Rentals were great. Our car had a lot of scratches on it from previous drivers but drove fine. We would recommend Snap Rentals.
P.
Perfect all the way! From booking online right through to being collected at the airport and returning the vehicle to the depot. Such a stress free experience and wonderful service. Five stars all round. Highly recommend.
H.
Fantastic service, great price, all staff members seemed attentive, happy and positive which is always a nice way to be greeted off of a plane.
A.
Fantastic service from the very friendly Snap Team in Auckland. Very easy to catch the park and ride bus to and from the airport.
Will use them again when I visit Auckland again.
R.
Snap Rentals were amazing. The staff were so helpful and friendly. We had to make some last minute changes and they took care if it. Hassle free!
B.
Super low price, friendly people; I needed to extend by 12 hours and they did so at no extra charge. Only downside is they are small and don't open until 8 am, so be sure to take that into account when planning your pick-up.
i.
The car was new and very good. The service at pickup and return station was very fast and friendly. I can highly recommend this car rental
M.
Fantastic friendly service from all staff, the vehicle was perfect. Even fitted our baby seat for us impeccably. 100% recommend to all.
M.
A brand new Hyundai Kona for $40 a day. Easy pickup via shuttle bus at Auckland Airport. Pleasant staff. Highly recommended.
H.
They made the rental so easy, great car, no complications. Would definitely recommend. Really efficient and super easy to deal with. Thanks!!!
P.
Super happy. Had the full insurance so did not need to care about scratches. Shuttle easy and quick. No hassle experience.great rate.
T.
Good cars, nice people ... a great value-for-money service.
P.
Very attentive. Seamless handover and very obliging staff. Be good to hv a nav system that you can change the language on though...
C.
Great rental company, with easy airport pickup service.
Staff is very friendly and helpful.
Highly recommend.
A.
Excellent service and cars. Very friendly people work with SNAP car rental. No issues at all. Helpful people getting you on your way.
N.
Excellent service, great price, great car. Would definitely use Snap Rentals again and would recommend them to all. Thanks guys.
N.
These guys run a very smooth operation. It helps when all the people working there are super friendly.
H.
Friendly staff. Simple and hassle free hire
A.
This was the first time I've used Snap Rentals and I can happily say it won't be the last.Picking up my car took no time at all and dropping off was even quicker.
Thank you to friend staff, see you all next time.
M.
Car as advertised. Cheap rates. Friendly service. Windscreen could have been clean on the inside to help prevent sun strike.
A.
Good service, no complaints, the car had just few hundred kilometers done and was clean. Worth taking a complete care for hassle free experience.
R.
Good prices and staff. Decent car for half the price of Avid or Hertz.
L.
Car was a bit old and had a few rattles and noises. Customer service was good. No issues, I'd use them again.
C.
Great car rental company . thanks for the great service you provided me and my team . I look forward to engaging your company again in the very near future.
F.
Good clean car and friendly service, plus an extra thank you after I left my sunglasses in the car ( I hadn't even realized they were gone) and they ran them to the airport for me in time to catch my flight!!
S.
Great staff at rental location. Nice little Toyota. Only minus was call centre which is out of NZ and not so helpful.
F.
I’ve tried snap rentals for Auckland and pick up Christchurch drop off queenstown, I’ve found their vehicles to be in good shape and good value for money
C.
Great price, lovely car to drive, excellent service. Zero issues, so happy with my hybrid holiday motor!
J.
Easy prompt service with great cars and very affordable rates. We will use again next time and recommend to family and friends.
A.
Very fast and efficient service. Car was a bit scratched up externally but inside was excellent condition and the car was well maintained. Very good value for money.
T.
Extremely cheap we hired a Toyota Corolla for 7 days drove to wakatani stayed there 2 days then drove down to Wanganui stay there overnight then drove through partier then up through Taranaki along the Forgotten world Highway to Wonga momina then down through Rotorua up to wakatani stayed three more days then back to Auckland and then back to Brisbane
J.
The pick-up and drop-off point is a short shuttle bus ride away. Pleasant staff, clean and well-equipped car, everything worked well.
C.
Great Customer Service. Easy Checkout. Smooth Check-in with return shuttle! Will use anytime we can!
J.
In my experience it would be hard to find a better team of people out there... Snap Rentals, made everyday I spend with my Whanau (family) and friends in Aotearoa (New Zealand) something I will always Treasure... If their high standards of customer service continues I also will continue as a loyal customer and encourage anyone looking for hassle free, excellent customer service, fantastic and reliable rental vehicles, look no further... Snap Rentals are committed to making your diving experience a five star, hassle free experience... Thank you so much Snap Rentals for making my precious couple of weeks AWESOME!! :)
R.
Great service, no-hassle booking process, staff were friendly - would definitely rent a car from Snap Rental again!!
J.
LOVED! Excellent experience. Great Staff, friendly, heapful, chep rates, car was excellent and very econominal. Overall a wonderful service and can not say enough. Will be using again and again and reccommend to all!!!
B.
Fantastic service, they seemed to go above and beyond. We left something valuable in the car and they went out of their way to bring it to the airport for us. Thank you!!
A.
Would definitely rent a surprise from these guys again. Very accommodating and friendly. Thank you for your help
C.
Slick check in and check out. Good car and friendly service. The airport shuttle isn’t a big deal and the price is perfect.
K.
Extremely friendly staff made us feel like family. The local travel tips they provided were invaluable. Best price around. Experience was absolutely flawless!
T.
Snap rentals made it so easy - the car was tidy and new feeling. so nice to drive and comfortable. definitely would recommend
N.
The staff were very friendly, the car was good, next time we are back in Auckland we will be using Snap Rentals :)
T.
Excellent friendly staff vehicle was exactly as booked
k.
Brilliant friendly service, great car and so efficient. Pleasure to deal with. Will definitely use them again. Awesome!
P.
Really friendly staff who make it a great experience to rent cars through them. Would highly recommend going through snap rentals.
H.
Nice and great car rental in NZ, new cars are provided and the customer service is great, will use SNAP again in NZ, thank you.
R.
Collected and delivered back to Christchurch Airport. Very friendly staff, Awesome clean and tidy Car. Highly recommend.
J.
Met my expectations, value for money & shuttle pickup & return OK. Corolla functioned as expected. Overall very good.
L.
Great service. Modern, clean car. Well priced. Will definitely use you guys again. Thanks heaps 😀
R.
Had a great time driving the south island in the little car for 2 weeks. We did just over 4000 km and seen many amazing sights, simply awesome.
R.
Nice and easy to get to via park n ride. Good vehicle. Great service. Excellent comprehensive insurance.
M.
They are kindly and helpful. Their car was in excellent condition and they gave us all information we need.
W.
Loved the experience of driving a Tesla, the guys at Snap are really friendly, My only critique is the tyre pressures were all over the place which was a concern, not an issue for me as I topped them all up but they should be checked for those who may not know how to inflate tyres or even be aware that the vehicle they are using may have semi flat tyres.
M.
Best service, good cars, fair prices. Probably the best rental company you can find in NZ
W.
Great business to deal with - the staff went out of there way to be helpful. The car we hired was excellent.
B.
Vehicle was ideal for my travelling around North Island and drop off and transfer to the airport was quick and efficient. Great value for money!
J.
Great experience. From booking online to picking up until return. Very efficient staff. Will definitely book another one in my future trips.
J.
Excellent service, a great car and affordable. What more could you want. Thank you very much for a great rental.
C.
Great car rental company . I would highly recommend them to anybody wanting a rental cae that doesnt cost the earth .staff are really friendly and helpful.
A.
Impressed with friendly helpful staff..fantastic reliable delivery to and from airport..cheap rates and simple online booking including insurance with no hidden costs..recommend to all
N.
Fantastic, friendly people, brand new car, very reasonable rate. Will definitely use them again.
J.
Snap Rental had overbooked my rental car so it was fantastic when they offered me an upgrade. ..ran like a treat all week long. ..
A.
I would definitely use these again. They went the extra mile to get us to our destination. I won't bother with other rentals anymore. Highly recommended. Thank you.
M.
Service was awesome and the car was in great condition and easy to drive. Shuttle service was very convenient as well!
D.
Great prices, friendly service. Recommend, I'd use Snap again.
J.
Excellent service! I highly recommend this company to anyone looking for a stress free ride in a superb and affordable car.
P.
snap rentals would be the best i have ever dealt with.the car was immaculately detailed on pick up and in very good order.very competitive rates ,great friendly team.ill be back again.
B.
Excellent Fast and Friendly service. I would recommend them when looking for a rental car in Christchurch.
M.
Great cars, always excellent service and easily the best value rental car in NZ.
C.
Best value that I know of. They were busy with only 1 staff member trying to deal with 5 other customers when returning car that took longer than normal.
G.
Super easy, modern cars and they don't price gouge you like the big companies. Definitely will be using them again!
K.
Super friendly team, great value for money and all round super easy process. Highly recommend Snap Rentals and will definitely use again. Cheers guys
B.
Pleasant manner and efficient. Ma's in the car would be a benefit and certainly informing us of the T3 restrictions in Auckland!
R.
My family and I have a very happy memories driving around New Zealand South Island using Snap Car Rental.
Cheers
RG
M.
Wonderful service, helpful staff and great value for your money.
c.
Friendly staff. Easy process. Convenient and punctual shuttle services to and from airport. Excellent vehicle condition.
P.
Great service great company.
T.
Great service. Great vehicle. Great people. Cedrick was super friendly and helpful. Would recommend this place for sure.
K.
Great vehicle range, easy booking service and quick human service too especially the minibus driver
P.
Really great price, hassle-free pick up and drop off, excellent service - couldn't ask for better! Fully recommend to others!
t.
Excellent service. Thanks to the guy at Queenstown pick up who ensured we got to our 340pm Flight on time.
S.
Excellent service, smooth transition, good quality vehicle. We'll looked after if you stick with them.
D.
Easy to deal with these friendly people. No hassles, we got the real deal and pick up at airport was within minutes, as was the drop-off afterwards.
C.
Arrived late and left early morning,, no issue with after hours, Great service, shuttle was quick and convenient, would recommend!
r.
Thanks to the staff for making renting an easy experience. On return you were gratefully helpful when I was flustered. Would recommend
S.
Great prices here if you book a head. Will pick up and drop you off at airport which is 10 mins away. Very helpful.
I.
Great service, excellent pricing..... and easy to get the bus from the airport to the pickup and dropoff point.
Z.
100% recommend they were amazing can’t fault at all! Will use again!
M.
It was great renting this Tesla from Snap rental. They are nice and easy to deal with. Thanks..
S.
Friendlt staffs, nice car. Had a bit trouble with baby seat and gps, still I would recomend Snap..
M.
Very good price for our car, and lovely people working at the airport. Thanks for everything
A.
Awesome company to deal with friendly team and great cars would recommend to everyone and I will be using them always
T.
Snap offer a basic hire service i.e. no airport counter but airport transfers available, and the savings are significant.
L.
The phone centre was not answering on a Saturday morning, frustrating when you get off a plane and can't get your rental car.
M.
Great service all round, from airport pickup/drop off to the quality car all at a bargain price.
H.
Friendly service.. .Efficient pickup and drop off service. Clèan new cars. Very reasonable price. Thanks
L.
Our experience with snap rentals has been exceptional and would be using them more in the near future
d.
good quick service, great price. great for the budge trip. staff were excellent
P.
I highly recommend Snap Rentals, nice people, great service, great price and an awesome car...
A.
Excellent value for money, with good, friendly service. The booking process was easy and displayed the various options clearly.
D.
Booking in an ease, polite staff. Clean reliable car. Would recommend
M.
Hassel free right from pick up to drop off, friendly staff, great trouble free experience, great price, definitely use them whenever I'm back in NZ
C.
Efficient transfers to and from airport, green, clean reliable cars, friendly staff and good value for money.
B.
Was a great rental experience and very reasonable would definitely use them again and highly recommend them.
O.
Very competitive pricing, friendly staff and a late-model car in good condition - highly recommended!
L.
Professional service, very reliable car, and an overall smooth transaction from pickup to return after hours.
K.
Very speedy in dealing with rentals, however, for one dayers (one day rentals), they don't accommodate but a very good vehicle rental company
A.
Great company, awedome team, great cars and great value for your money
T.
Took awhile to get the car sorted but overall a good car with a great rate.
S.
Very easy, no hassles either end of the rental, great service at Queenstown airport.
P.
Great rentals, great service, highly recommend Snap for your next rental car purchase :)
K.
Along with a good rate the service was excellent. The attendant at the 40 rennie st was impeccable. They were very helpful.
R.
Had bad experience of faulty brakes,but to their credit replaced car
got us going on our way very quickly,with apolgy would use again
R.
Excellent, fast service and a great deal on the amazing Tesla Model S for 24 hours. Thanks guys.
G.
Excellent maintained vehicle and very good service. Drop off location a bit hard to find though.
A.
Great service and good car
M.
Amazing service. Really love your model. I would definitely hire from you again
C.
Always good service with Snap - the 5% loyalty discount is an added bonus to the friendly people I always come across. Thanks guys
M.
Execellent Service was really surprised with the quality vehicle supplied for the cost will be hiring again when I'm back in Nov thank you see ya then 👍🏽👍🏽👍🏽
J.
Drove me to the airport once car was dropped off. Went extra mile. Satisfied customer.
P.
Great quality/price. Pick up point and desk not at the terminals but easily reached by frequent shuttle bus.
S.
Great service, friendly staff, no hassles, economical on fuel, would definitely use them again.
C.
Good service. Great car. Easy transactions. (Poor GPS!!!)
R.
Great service in Queenstown, best rates, friendly service, great car, all good!
C.
Very kind and friendly!!! So happy we chose Snap!!!! Great car!
M.
Best price by a huge margin! Service was excellent, everything operated like clockwork! Cheers Snap!
t.
Fast, Efficient, helpful and incredibly easy. Great shuttle from airport
A.
They have great prices and were very helpful when we had a medical issue and had to change our booking!
J.
Awesome team. Fantastic customer service. Best rental company..
S.
Fantastic service, value for money would use exclusively for my car rentals. Thanks
G.
We always appreciate your friendly, efficient service. This time even more than usual as we were running late and you helped so much. Thank you all.
K.
Great service, quick and easy, good car and great price.
M.
Excellent value, excellent service and helpful and considerate staff. I was travelling with a disabled friend and the help of the staff was greatly appreciated.
P.
Customer service good, car was awesome. Recommend it, specially for the cheap price
T.
We were very impressed with the service and the car we rented.
A.
Great Tesla hire, good price, lovely car and great service 👍
M.
Very quick an fast processing, friendly staff, good rates. Easy online booking system.
L.
Fast and efficient service, great staff. Good cars, reasonable rate.
M.
Great service. Good car. Thank you
d.
Great priced vehicle's with minimal effort to pick up and drop off.
A.
Excellent car. Good service. Low price.
P.
Everything was just good from start to end. Great and friendly staff, great car & good prices!
J.
Easy to deal with. No fuss. Just good service and great cars