Reviews of SHEKOU. (Clothing Store) in Wellington (Wellington).
SHEKOU
196 Featherston Street, Wellington Central, Wellington 6011, New Zealand
Description
Information of SHEKOU, Clothing store in Wellington (Wellington)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of SHEKOU
Sunday
10am–5pm
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–5pm
Reviews of SHEKOU
A.
Lets just say online purchasing with Shekou was an ultimately disappointing experience for my two daughters.
The clothes and appear as advertised and generally are just fine.... BUT, and this is a big BUT....,
Problem 1
it only took 4 MONTHS for complete order to be delivered. They were held up in China for 3 of those with absolutely ZERO feedback about the delay and updated delivery schedule.
Ultimately, after contacting NZ contact number, three of the 4 pair of pants were delivered from NZ based stock. The 4th were not available so we waited for delivery from China for these.
Problem 2
One of the larger pairs were a little small so under terms of "exchange" (this is the word searched that links to returns) there was a credit issued. We were advised to re-order but now the price was almost double as there had been a sale when first ordered several months prior. So Shekou will not exchange at all. (It should be noted that Shekou do have the larger pair in stock in NZ) and the return of these pants was within days of receipt.
From a customer relations perspective this is quite sub-par. Time to complete order, notification of delay, feedback of limit to exchange being most bothersome.
In the positive, ONE NZ based staff member did exceedingly well. For this reason, and HER communication and attempts to assist this was lifted to 3 stars. Otherwise it would be 1 star.
k.
This store has a great range of incredibly cool and unique clothing as well as very helpful staff
R.
Central and Funky store promoted on Tik Tok and located in Lambton Quay. The ranges of clothing caters for teenagers. Affordable and creative designs. Store is busy on the afternoons after school and on weekends.
S.
Great staff and great store! Cool clothes too
L.
amazing clothes, good price and nice customer service :)))
Y.
The store is very well presented and they have lovely staff!
M.
So many cute clothes!! Mady was so helpful and helped me pick lots of cute things 😊
C.
Super cute store w/ amazing staff!! absolutely in LOVE!
a.
Such a cute store with unique styles and reasonable priced
F.
Really cute store, come while you can!!
L.
Lovely staff and awsome shop. Would love to see it permanently stay in wellington
M.
Amazing store cant wait to come back!
C.
Friendly staff and nice clothes.
n.
Really cute clothes 😻
K.
Great customer service and products
F.
Lots of cute stuff
M.
Weird sizes
E.
C.
S.
S.
B.
J.
J.
W.