Reviews of Mitre 10 MEGA Botany. (Hardware Store) in Auckland (Auckland).
Mitre 10 MEGA Botany
9 Bishop Dunn Place, Flat Bush, Auckland 2013, New Zealand
Description
Information of Mitre 10 MEGA Botany, Hardware store in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
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Map
Open hours of Mitre 10 MEGA Botany
Sunday
8am–6pm
Monday
7am–7pm
Tuesday
7am–7pm
Wednesday
7am–7pm
Thursday
7am–7pm
Friday
7am–7pm
Saturday
8am–6pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Saturday
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Reviews of Mitre 10 MEGA Botany
I.
Love this store! They have everything I had gone there for. Even had a drink inside at the Columbus Cafe.
O.
Big store, almost have everything but can’t find thing we need. Very helpful staffs
L.
It has been a while since I have been here. Love it. It is clean and spacious and so much more than just a tool place. Was looking for saw horses had to ask staff. They are more than happy yo help. Saw a very cute table and chair set for Miss 2. Will have to go back.
S.
They didn't have the item I wanted in stock but I have to give the team 5 star for looking high and low and when they really couldn't get it. They rang around the other stores and made sure they put it aside for me to come pick it up. Great service.
t.
Found what I needed, huge store, comfortable atmosphere especially considering how hot it was out side. Friendly staff, really great place to shop and wander around. Parking was pretty good to.
E.
Friendly staff. Well stocked and got what I needed to get plus more.
I'd like to have more time to browse. Unfortunately, I didn't have time to take photos. I'll definitely go back there.
A.
Really big hardware store. It’s great to potter around and grab things for the home. Parking is pretty good too. They pretty much have everything here. Service seems to be good for the most part.
P.
Very comical actually truck driver trying too unload but no one could get pasr so had too lift his tray up not a happy man, watched timber fall of hoist, once cleared put on a van which must have been good for the suspension so I told the staff get me out as I didn't want to be on the road near the van, so in these difficult time's it was interesting. All the staff I spoke to were brilliant 👏
J.
First time to go here, so i had to check and see stuff they have and what they do offer. Points for the garden centre and play area! I loved how safe and great vibes this place is compared to other mitre 10. Staff are all smiles too, though a bit disappointed as I was trying to talk to a staff but he ignored me and rather helped someone whom he "maybe" affiliates himself with. Hey, i know i am asian and i would be greatful if people will has the same treatment despite and inspite of colour. Nonetheless, this store has so many items that are needed for your home! Have a look, you'll sure have some thing to take home!
K.
Very well thought out and spacious store. Parking usually isn't a problem even during peak hours. Completitive prices. Staff are very knowledgeable and helpful. I have often found that they go out of their way to help me. I have always managed to get whatever I wanted. This is my favourite local hardware stop.
M.
What a wonderful business. A hell of alot better than Bunnings. Quality and stock will certainly shop here again.thank you Mitre 10 mega.
R.
I just wanna share my Experience at Mitre10 Botany and I would like to thank the people there specially Grant, Arthur and Karoona. My car battery drained while I am at the drive thru area of Mitre10 and the people there are very kind enough to help me. No hesitations, Arthur grab the jumper gears and put it in one of the pallet moving machine jumpstart my car and help me out. These are beyond their service but the people here share the Aroha to the people they served and go above and beyond. I dont know how will my car will start if its not for them so thank you very much Mitre10 team. I really appreciate these kind things that you’ve done and the blokes even show me how to do it the next time my car have the same situation again.
A.
We went to Mitre 10 Flat Bush and were impressed by the service provided by Seyed. He had extensive knowledge of all the products and helped us find what we were looking for. Great shopping experience. Well done Seyed.
J.
Staff were very willing to help without being pushy. There were lots of specials, so ended up leaving with more than ny original purchase. Plenty of car parking.
M.
Great store, friendly staff and almost have products in stock that you need. My go to store.
J.
THESE 5 STARS ARE AWARDED AND WELL DESERVED TO **RICARDO ** FOR YOUR HELP AND THE WAY YOU TREATED ME TODAY YOUR WORTH YOUR WEIGHT IN GOLD MATE AWESOME ATTITUDE & DOWN TO EARTH YOUR DEFINITELY GONNA GO A LONG WAY IN LIFE WITH JUST BEING YOU I DO HOPE YOUR BOSS ASWELL AS THE OWNERS OF THIS BRANCH READ THIS TAKE CARE ** RICARDO ** ALL THE BEST NEIL WILSON JIGSAW
G.
Went in looking for some light bulbs for the patio at home. Asked staff for help & they found what I needed quickly & with a smile.
Returned a few items that we did not need from another project hassle free.
Clean & well organized store with very helpful &friendly staff.
L.
this store has everything you need for DIY and more the most inexpensive fence paint ever easy access and Parking love to shop here.
E.
Great service though there's a lot more choice on the shelves than on the website.
R.
Great Disability parking, found 50/50 staff competency, some were good but others didn't give a stuff.
R.
Super mega store! I could spend hours here. My husband got so many good deals on the day we visited. Staff are very helpful and we found them all to be well trained and very knowledgeable. Keep up the awesomeness Mitre10 !
B.
Had to return a product and get another, was no problem courtious and very helpful staff will be back....
M.
Helpful staff great customer service and such a great range something for everyone and super affordable prices
C.
Wanted a specific tomato variety and wanted 6 but was only allowed 4 but they did have a good price and click and collect was easy
b.
We shopped in the garden centre. The checkout assistant was very friendly and enthusiastic despite the store being very busy.
Y.
The person who was called to help us at the garden tool aisle was not very friendly, must have been having a bad day.
J.
Dear Morgan at Botany branch, you are the top man. You fully understand what the customer service is and you do properly as what you understand. Thanks.
A.
Love the newly revamped Columbus cafe! Very nice food beautifully presented. The playground is very handy. The kids meals are really good value, and comes with a very good activity pack!
J.
Today, we were in gardening department, one of the employees was so helpful and advise us so well. Thank you...
M.
Always, always thoroughly impressed by the customer service. Bunnings used to be our go-to, but I've found it's worth traveling the extra distance from our home in Howick to visit this store, as the customer service and assistance is always phenomenal. So helpful, and blows the service of Bunnings Botany (and most of the other Bunnings branches) thay I have visited out of the water. Never disappointed, always a positive experience. Well done to the entire team, this is how retail should operate!
R.
Very good service, good prices on all products, very friendly staff
A.
Easy to find products service great if you can't
J.
Awesome store. Very friendly staff member at the point of sale.
S.
Bedding plants today didn't inspire me but I guess they were picked over after the weekend....
k.
Good knowledgeable staff, decent range. Prices are standard miter 10
L.
I bought a 50litre bag of potting mix and a large twine wrapped Royal blue pot. The gentleman who served me very kindly washed the pot inside and out, I was very grateful. I also bought 2kg Bird Seed for wild birds that I like to feed. Shop was very warm, unfortunately it was cold & windy in garden dept it needs to be cool for the plants. Good place to shop. Leonie Revell
p.
Always great experience instore, it's online stock that bugs me cause I love to click and collect walking around the store and all the people at times just isn't my thing
M.
Awesome shopping friendly staff definitely visit again 😀
m.
I have used click and collect with Mitre10 Botany many times they have always been amazing to deal with. Excellent communication and go above and beyond to help you with anything else you need. Very friendly and great service.
D.
Have most things that I want in stock. But I can never find anyone to help. I wanted spray-on glue. As I arrived at the locked cabinet two women store persons walked off despite my waving out to them. They were far too engrossed in their own world. One of them was clutching a bottle of bubbly! I had to run around and eventually found someone to help who called another person to come and unlock the cabinet.
S.
Big queues, but quick delivery of my stuff when i reach there.... and not forget awesome deals always
J.
Used click and collect in Level 3 and was processed like a well-oiled machine! Great work team!
B.
Great cafe and everything you possibly want in a hardware store. Huge!
J.
Always helpful and friendly staff especially in the garden center.
Great to see that new season stocks are arriving and being packed out.
A.
Great garden centre department. Good selection of pots and indoor plants at reasonable prices. Found a huge angel wing begonia for $20 and dragon wing for $10.20! Cheap pothos and scindapsus here as well.
R.
there was some confusion over the order I was collecting but that was soon sorted and I came away very happy.
D.
Staff are always available when you need someone. I've never had to wait or search for assistance at a Mitre 10.
G.
This is my local Mitre 10 store
I always call in during the week after 6 pm
There's hardly anyone there so heaps of staff always offer to help
C.
Great service...something I never got at bunnings
R.
Really helpful staff who took time in making sure I got the right replacement hinges for a kitchen unit door.
I.
Great place, staff are super helpful
n.
Great place
Some things pricier than bunnings
A.
Pick up some paint , good organized , not to much waiting time...
E.
Love the Ormiston branch including the staff. I always go there.
W.
Enjoyed the visit. Very nice staff.
G.
Great store friendly & helpful staff
M.
Mitre 10 across the board either trains there staff well to give great customer service or they choose the right people for the job. We always shop here if the need requires as opposed to their competitors importantly for this reason and also pricing is reasonable.
T.
Kirk was super helpful in the lawnmowing / line trimmer section. I had issues with the line trimmer and he explained the issue and showed me how to sort out the problem. Highly recommend this outstanding staff member. Happy new year folks!
S.
It's great! We bought flowers, pots, ginger and seeds. Right after we came back home I immediately planted galangal red ginger in my really long pot and my dill seeds at the back and also my thyme seeds at the side of the house. Extremely sunny areas when it causes drought for 8 hours a day.🙂☺😊
G.
It’s a good place to find all kinds of hardware, but it’s so a place if you need help it’s also heard to find someone.
g.
My hubby went to the counter as he wanted to replaced broken part for shower door. He was also holding a old broken shower holder. One of the staff saw the broken shower holder and without asking, he went and got a new one for my hubby. What a great service!!
B.
Brought a new saw for work. Was a great price and a wonderful piece of kit to add to my collection. Mitre 10 have some very good deals on power tools and just about everything hardware related. Check this place out for all the excellent deals.
W.
Very good customer service for me here today friendly helpfull staff.
Also got a discount with my Gold Card which was a bonus.
Thank you Mitre 10.
L.
Help by friendly staff when I was looking for screw extractor. Before that , I was upset when asked by the cashier to get an item with barcode as the one I got had none. She could have asked the person in charge of that department or anyone of the staff to do that not the customer. Could have been 5 stars but still happy to go back because of most of the staff are friendly.
R.
Staffs are always very helpful and cheerful
J.
Picked up items
Very good service
V.
The staff I encountered today we all super friendly and helpful. I experienced customer service the way it should be, one that I have shared with friends. Thank you and have a merry Christmas.
W.
This is our favourite Mitre 10 MEGA, the people are so friendly, knowledgeable and helpful, especially Michelle in the paint section, they have an excellent coffee shop as well.
R.
There is usually an expert to help with queries, so I like going there. They carry a very good range of tools. The new Columbus Coffee Shop next to the garden centre is worth a visit. Also near the coffee shop is a good kids playground. From the noise, the kids were having a great time.
J.
As of this review, this store was acquired by a new owner. As a result, customer service has since improved. Staff are generally helpful and enthusiastic. A few have excellent product knowledge and will direct you to the proper aisle. Moving stocks in the shelving displays should be done after store hours as it may be a safety issue.
S.
Thank you to the Team at Botany Mitre 10 we recieved excellent Service when looking to buy out door furniture. Special thanks to Luke the trainee & Tim great service thank you we are very happy with our new table & Chairs
Best wishes
U.
Pleasant helpful staff who know when to leave customers to browse and how to make themselves discreetly available. Good variety of stock and discounted items.
k.
Huge store great for Do it yourself projects. Can get everything you need from here. We have had to fit a new bathroom and the staff there helped show us bathroom options. And quoted up everything for it. Can also get paint colour testers for options that your not sure on. Great shop and lovely staff.
A.
Shivek is very helpful, in Customer Services. He listened to what we said and worked out what was needed.
G.
Great service and products even with lockdown
L.
Sharp fork lift operator for unloading Big trucks 😎👍
J.
Safe collection of essential items today. Many thanks Mitre 10 Botany
G.
Hardware mega stores are not like supermarkets: the layout differs from store to store. But then I like exploring. I only needed some screws and a drill bit, both easily found. I had time to go to the cafe which was clean and well presented. Staff were friendly and the Belgian chocolate drink worth trying again sometime.
G.
Walked in and it's good to see this mitre 10 has cottoned onto being friendly and helpful to shoppers. Asked the guy at the door where to find the WD40 contact cleaner..... aisle 23... boom, job done. In and out like a robbers dog.
g.
Probably the best Mega i have worked with! They have a great team here that work hard to provide the level of service missing from so many retail store nowdays. A pleasure to buy from!
J.
Mitre 10 Mega Botany has an amazing variety of trade tools for just about any job you have to do, be it industrial or for work at home in your own backyard. Watch the size and handling of their hand tools for gardening for women though. While Mitre 10 may be slightly cheaper, the quality, size and ease of handling for their spades, rakes, grubbers, garden forks, etc for a middle-aged female, are not as convenient or user-friendly as those that I used to buy from Hammer Hardware in Howick. I found Mitre 10's hand tools too heavy and too big for me. They are designed for tall strong men. Unfortunately the owners of Hammer Hardware sold up, possibly due to Covid-19 Lockdowns. Mitre 10 also has a lovely variety of plant pots, but I still find them far too expensive and end up buying mine online elsewhere at a fraction of the cost.
Mitre 10's saving grace is the variety and quality of their compost and potting mix. They have a wonderful selection of plants, with frequent bargain sales of seasonal flowers that can be as cheap as $1 a punnet. I bought Salvia and Zinnia from here at this price! Veggie seedlings can often be around $2 a punnet of 6 seedlings. It's so worth a visit!
W.
Always welcomed and helped every time I walk in either Manukau or botany... they are awesome 😎
G.
Customer service was good when I walked in the store got welcomed straight away. Service at Columbus coffee was fantastic. It would have been awesome if checkout lady in mitre 10 mega showed a bit more interest and smile a bit more other than that it was a fantastic experience.
D.
Great service and variety. Cafe was amazing too.
M.
Very helpful.
G.
Never went in. I'll give it a 3 star since my dad comes out happy while I deep fry in the back seat at the parking lot.
J.
Too costly then bunnings
M.
Has everything you need for gardening to renovation.
S.
Love the plants. Well managed.
S.
It's great! We bought flowers, pots, ginger and seeds. Right after we came back home I immediately planted galangal red ginger in my really long pot and my dill seeds at the back and also my thyme seeds at the side of the house. Extremely sunny areas when it causes drought for 8 hours a day.🙂☺😊
f.
Love their garden Cafe. They have a playground for children and a lot of great bargains. Staff were helpful and cheerful.
S.
Always find what I need and great service.
G.
Never went in. I'll give it a 3 star since my dad comes out happy while I deep fry in the back seat at the parking lot.
J.
Supermarket for handmen. Could spend all day there.
C.
Great range and great garden centre
A.
They have kids DIY activities at weekends. Nice
L.
Big open airy store with everything you'd expect in a DIY household type store. Friendly staff and lots of choices. Just wish we could take Pandora our Maltese in with us like we can at Bunnings.
H.
Awesome place! I shopped all of my vegetable plants and roses at this place. The staff were very helpful, I'm happy. And also learnt to built plant boxes in which my daughter was able to keep.
B.
Good staff always friendly and can find out anything you need
K.
Great customer service.
A.
Mitre10 mega botany seems to have the most comprehensive range in stock, definitely my go to Mitre10 if I'm looking for something in particular that I need urgently.
T.
Very very helpful staff in the plumbing and the garden departments...they helped me with the pump, tank, hose and all fitting recommendations
C.
Large hardware store. Plenty of parking, was buying some vinyl floor tiles and got great advice from staff member (as I knew nothing).
e.
Good place to shop, and I like to support local companies rather than the overseas ones like Bunnings. The one thing I will say is compared to Bunnings in regards to price and overall general range of products they can't match burnings
T.
Good selection of tools and miscellaneous items, great friendly customer service.
P.
Best service today. Staff ask if you need help and gave great advice. One guy helped put boards in car. Another grabbed cart for me as I had to much in my hands. Had to go to Bunnings next...complete opposite service.
T.
I sometimes have to visit the Botany branch as my local Beachlands one is much smaller and can't carry the same range of goods.
J.
Lots of sales, awesome staff, plenty of handy parking.
Disability parking isolated and on a sloping grade, NO GOOD FOR wheelchairs.
L.
Got what I needed and help was available to make informed choice however Long queues in heat, lady behind me disgruntled. Maybe they need self service checkout especially if people want to chat at length about air points.
W.
Was really impressed with their plant range, it was better than I expected. I only came in to buy a few things, left with quite a bit more!
P.
Staff were most helpful.
D.
Best ever Mitre 10 Ladies Night I've attended. Congratulations on a well put together evening of hospitality and Supplier demonstrations. Your generosity is commendable. Thank you for the opportunity it to attend and take advantage of the discount on the night.
L.
First class service - helpful + friendly - special mention the 2 ladies on the checkout thanks for sorting the box of face masks for me - quick and efficient
M.
Has everything you need for gardening to renovation.
E.
After the garden centre rebuilt, much ni er. I find it difficult to justify value for money for the products offer as I can get similar for cheaper at Bunnings. Staff can a nuisance especially when you have an urgent need and wanted to get in and pit from there quickly. Airports loyalty systems sucks as you MUST have your card with you.
B.
What a fantastic experience we had that keeps MITRE10 on top the competition.
Its the people that matters. LEIA in the paint section has gone over and above to help us choose the right stain choice for our deck and fence. She was very professional and understood our needs.
Its not the product that matters but its the RIGHT people in RIGHT jobs that gives best customer outcomes. 👍👍👍👍
M.
Went to Manukau first, given run around twice for Garden Arch supposedly in stock, but not physically available. Daughter called Botany. From her phone call to our visit there, we were absolutely rapt with the service by Botany! From the beautiful soul in Garden centre, to Marie who helped us choose deck cleaner, to the Lads in Drive through, the service was just awesome. Keep up the great work Mega-Botany 😊😊
S.
Great help in Garden center, on a Mandarin tree gift for my best friends dads unveiling..
N.
Shout out to Dave for his best customer service. Thanks to him I have sorted my plumbing problems.
S.
Went to get a battery charger I saw on the website. They were out of stock unfortunately, so I went & got it from Bunnings instead.
D.
I used to go shopping for DIY stuff at Bunnings. I don't know why, Mite 10 is much better
V.
Always lots of variety, store well organized.
M.
Found a good marking space. Went in and found the fan that I won'ted very quickly. Check outs there was only one person before me. She served me and was very polite and lissened to me. Would go there again.
M.
Awesome Cafe, beautiful food and great customer service 😊 👍🏻
B.
My favourite hardware store in Auckland!
Easy parking, great customer service skills and you guys are so knowledgeable and welcoming plus wide range of products, Thank you!
P.
Excellent coffee! And a nice clean playground.
F.
Great range of Esko Safety gear available
G.
I visit this store almost every weekend and always check my receipt because of incorrect pricing on shelves. The owner became very irritated when I cottoned on to this fraudulent behaviour. Other than that the product range is ok. Bunnings is cheaper though but only by a small amount that doesn't warrant the extra drive.
S.
Went in for a dual ratchet spanner came out with a paint roller for the windowsill i was supposed to do last year, a bevel, an engineering scribe and a new tape measure ... Forgot the ratchet spanner though.
S.
Luv em, quick smart and helpful
J.
Great fast service
J.
Too costly then bunnings
K.
Get all nice stuff from there
c.
A fairly good experience as the staff were helpful, out of the ordinary that the staff member i spoke with actually knew what ... was talking about, so that was a surprise 😁and I got what I was looking for... very good
T.
I can always find what I am looking for in Mitre 10 Mega Botany store it is well laid out and signage is clear and informative. Staff are quickly on hand when you call and their section product supervisors are happy to advise you of what is suitable for your project
R.
Friendly staff directed me straight to product wanted. Purchased and happy 😊 customer.
P.
Great service and very friendly and helpful staff. It's the reason I go there and not Bunnings. And your not treated like a shoplifter when you leave unlike the aforementioned
S.
More expensive then their competitor, Bunnings and very hard to find things! On the plus side, customer service is waaaay better and the staff are very friendly and helpful.
S.
This is my favourite Mitre 10. I think it's the size of the place, or maybe the layout 🤔
A.
This mitre 10 has it all! Great selection of products, garden centre, cafe and play area for the kids!
A.
Has a wide selection of tools and materials with helpful staff although you may need to pick and choose who you talk to in order to get the right answer. Prices are nearly always cheaper than Bunnings.
O.
Excellent level 3 click and collect
H.
more often than not, price is higher than bunnings, but couldn't be bothered with price matching as they sometimes stock same item with different barcodes. it's trying to sell everything in there. playground is dark, in a hidden corner, and not friendly for smaller kids
J.
Service I have been getting this morning is super DELIGHTFUL HELPFUL CHEERY what a great experience I’ve had this morning
Phone ordering helping me search for an item
Thank you Team
R.
Great customer service
C.
It's an OK store, but I will add that I have never been a big fan of Mitre10, and this MEGA store doesn't really change that. I am more at home in similar-sized green-coloured opposition stores. On the one occasion I've needed assistance from staff, I received mediocre attention, like I was interrupting their busy day, and their conversation with equally busy co-worker.
M.
Unfortunately I had to wait for around 15 minutes to get assistance on one of the products I wanted to buy, rest of the experience was good.
S.
If you're after anything other than BBQs or outdoor furniture, it doesn't really have a the MEGA range. In fact my gf was even told, "this store doesn't have the full range, it's not a MEGA", but the sign says...?
If you live close by, it's got enough of what you'd need to be convenient. But if you have to drive either way, bunnings is just all little further up the road.
R.
Sorry i cant give botany store 5 star .coz they dont desirve the 5 .
I"d love to give them 100 n million stars .last month (Nov) i bought paint spray gun off the shelve.
Maybe i used it wrongly or the iteam was not as perfect .
I went bek to botany mega store to seek for best soultion on this issue .
The paint department female assistance without any hassel refunded the whole iteam and suggested on other best outcum .
I was amazed to see the stafs rapid service.
Thank you Paint department n the rest of Botany team
S.
Fair range, however unless an item is on special they seem a bit off the mark on day to day pricing. Good service thou. Especially on a special order I placed with them excellent service.
U.
27Jul15 and 18Jan16 Big, easy to find plenty of everything, living or inanimate, almost unlimited parking spaces, friendly and helpful staff, bargain bins tht make you stop, reasonable prices (but why are light bulbs so expensive) and open long hours. Awful loyalty scheme based on Fly Buys.
R.
Brilliant contact less delivery.
M.
Amazing helpful staff, was asked by 5 different staff in my 15 minute trip if I needed help, they knew where everything was off the top of their heads and were awesome and friendly in general!
L.
Just bought a new bbq from Tim, who has excellent product knowledge and customer service second to none, love my Heston bbq, thank you so much Tim!
D.
Dave is an amazing asset to your team! Very helpful, great service!
D.
Great service and variety. Cafe was amazing too.
C.
Didnt buy anything during this particular visit but the staff were extremely helpful and very knowledgable. Went there after help and advice for some gardening project and will be back to make the purchase as soon as the weather gets better
T.
Always a great visit, with helpful and friendly staff on hand to make your shopping enjoyable and find that right DIY tool item u our looking for.
E.
staff can be more informative , they just keep on sending you from one dept to other when asked about a product
K.
The range of fixings was limited and the process of getting something some gib out of the yard was bit of a run around.
M.
Super fast click and collect!
D.
This is a grown ups Toyland seriously. Either that or I am too old haha. But in all seriousness I love going to Mitre 10 Mega Botany. Always great service and always get what I need or don't need.
V.
Excellent customer service and good quality stuff! 😀
R.
Great customer service
A.
Overall satisfied; however, it was't the best experience since I picked up an item, and nobody had an idea about it's price!!
😖
Not the best prices in country , either, but the variety of the displayed items is awesome.
G.
Great coffee and muffins. But the playground should of had a sound barrier of some sort to break the noise from screaming kids .A not annoying.
E.
This store is very good always go for my plants staff are always welcome to help you
B.
Choice place and staff excellent ,made us feel, they were there ,because they wanted to be there ,and all we knowledgeable about there products and were forthcoming with advice we will be back,
P.
The staff are all very knowledgeable and helpful, they make it so easy to shop in such a huge store and the products are top quality too.
K.
Staff always friendly and go out of their way to help, although I didn't quite get everything I wanted.
T.
Always helpful and cheerful with a great selection of products
D.
It is always a pleasure to come to Mitre 10 Mega at Botany. Team is VERY professional and provides excellent service. I pick Mitre 10 Botany over Bunnings every single time, Bunnings level of service is simply non existent. DO NOT GO TO BUNNINGS!!! Please keep up the good work and hold a bigger range of products, especially fire starters and so on for BBQ, as i have to go to Bunnings sometimes simply because you wouldnt have some products.
J.
Very helpful staff member, knew the products and explained the differences, bought a water blaster and it was on special too. Good service all round.
x.
The staff ready helpful, friendly... Amazing service.
S.
Always find what I need and great service.
R.
Great store helpful staff had all the items I required at excellent prices.
C.
Lovely new layout. By garden centre the gift section so pretty and the new colombus coffee shop is top notch very nice
D.
Seems like one of the smallest megas around but that doesnt mean they're short on service.
S.
Good service, friendly staff who seem to know what they are talking about. Large variety of items for a handyman
D.
Like any other Mitre 10 Mega, great range of products at great prices. Staff are knowledgeable and friendly. Parking is a breeze. Worth a visit.
P.
The only choice of household store we ever go. Finest staff, very helpful, eager to fix our problem, love and enthusiasm to help.
n.
Very friendly and helpful staff very nice coffee shop always nice to shop there 😀 😊
S.
Great store. Good service. Always find what I need. Love the garden centre best
P.
Staff is very helpful and polite. Wide range of products available, love the gardening section- it's huge
A.
Customer service is top notch, can help with anything really. Store has almost everything I'm looking for, some at neat prices too.
a.
Good store. Good range for everything diy that you need. Garden section is not to bad. Sometimes some of the plants are dead.
R.
Had coffee and a great look around very impressive a huge store packed with everything and the coffee was great!
J.
Always great to drop by here. Staff helpful and know the products. A vibrant place if you enjoy DIY !!
K.
Good store stock in the safety specs a bit depleted
N.
Nice store good service heap of produce we enjoy
A.
They had what I wanted, light switch face plates. Very helpful staff member that directed me to the right isle.
T.
Good layout, lots of products and helpful staff.
G.
The store has an amazing selection of products and well displayed
B.
Good place for general stuff. nice coffee shop
K.
Good quality and rangeto choose from. Friendly staff. Was able to find everything I needed.
P.
Excellent store with good staff that in general seem to have a trade knowledge.
Easy to park and access
F.
Good shop but this time I have to search for help in some parts of store. Usually easier to find someone to help
S.
Had all the tools I needed and amazing personality from staff especially Daniel and the girl(sorry you never gave me your name)
D.
As always, found what I was looking for! Helpful staff!
J.
Beautiful displays. Well stocked
Very helpful staff
B.
very good customer service helpful and nice
S.
Very friendly, helpful staff
V.
Friendly staff and very helpful. Good cafe with great kids playground.
N.
Efficient and friendly service at least three staff helped me finding right product, highly recommend :)
C.
Excellent store well accessible for looking items you have on your list, friendly staff and helpful.
A.
Good service from paint well done dianne
S.
Staff always friendly and very helpful.
L.
Love the size of this shop had everything and more here that I wanted
S.
I like Takanini better. Girl in paint section fantastic but other staff leave me feeling less welcome.
M.
Awesome I got everything we needed to complete our home project
E.
All good will be better when they get there in and out door exits organised.
Z.
Staff are always very helpful. The garden centre area I always find a bit frustrating as its understaffed so be prepared to wait.
A.
Fantastic Mitre 10, especially trade side. Friendly, competent staff whom are always willing to help.
M.
It must have been one of the biggest stores I've gone into and the staff were very pleasant
M.
Rip on hardware was absolutely brilliant and gave us valuable information on various products.
He should be given a salary raise.
A.
Excellent service given to us. Helpful and knowledgeable. My husband's 2nd home😂
G.
Staff there are switch on as always when I shop there. They know their stuff. Awesome service.
E.
Good served by Christina in trade and she was awesome with customer service. Cheers
J.
Great place to shop and cafe is good
B.
Friendly staff and very tidy clean store
P.
Staff are so helpful and shelved are always well stocked. My go to place for my DIY needs
B.
Helpful team. Even advised me of a cheaper solution. Well done team
C.
It was ok, parking layout was a little confusing but it was good and it's strange there is one way in and one way out. That could be improved
P.
As usual, what it shows on the website being in stock isn't accurate, ended up having to replace the whole thing
L.
Good range of products, very helpful & friendly staff. Even decent toilets.
D.
Out of stock of the 19mm hose fitting I wanted.
In stock at Manukau
J.
Excellent service, lots of range. Buying here supports kiwis.
J.
Large hardware store with friendly stores. Lowest price guarantee means you can get a discount if you find a product from a competitor that is cheaper e.g. bunnings.
K.
Need better service
S.
Found what I needed, job done.
S.
Love the plants. Well managed.
M.
Always the place for your diy stuff or if you are a tradie this is the shop good product and good prices
D.
Good service friendly staff who were happy to help
T.
Renovations mean not everything you'd expect is on shelves.. Manukau a better option.
P.
Good place to get home project materials they were extending their drive through when I was there .
H.
The proximity, friendly staff as well as competitive pricing is always a drawcard for me.
B.
Good store with wide range of stock. Staff friendly and helpful.
R.
Huge selection of almost anything you could ever want. Reasonable prices, good selection of Christmas lights.
D.
Very helpful and knowledgeable staff! Helped me find what I was looking for and at a good price!
l.
Excellent coffee shop great service but the food is a bit expensive
T.
Good quality products good customer service
P.
Best service - staff really know their stuff and always willing to help.
H.
Just brought a umbrella from Botany Mitre 10 Timothy is an asset to your company, very helpful, nice young man, thanks
C.
Yes love to go there help full .friendly .been there 26 oct .
C.
Ample of parking, nice crew and they are really helpful
M.
Lovely store, friendly helpful AVAILABLE staff! Nice Christmas goodies
T.
Great variety of products, great service and its never pact or overcrowded
M.
Good advice received which made me purchase another product that better served my requirements at a lower price!
K.
Friendly staff and really helpful
L.
Great place for kitchen ware home decor power tools and many more
R.
Easy to find what we wanted, good displays
m.
They had excellent ideas to hang my iron & board, thought outside the box
P.
Friendly staff, great selection of products.
K.
Love their decorative products and garden
M.
It is a big store!
Found what i needed though..
😎👍
A.
Good selection of general tools.
R.
Really good Sevice bought more than just what I was looking for. Great deals
M.
The best hardware shop in New Zealand. This shop has everything you need.
S.
Shop online, pick up same day quick and easy.
b.
Value for money. Lots of staff to help.
F.
Could not find what I was looking for.Very few people to assist.In fact I could not find one to assist me
D.
Always a great place to buy things I didn't need
N.
Staff are always very friendly, knowledgeable and so helpful.
M.
Used the public toilet. Seems like a nice store.
S.
good place to shop, helpful staff
M.
Everything I need in one place. Excellent service.
G.
Plenty of helpful staff. Good range if product.
Y.
Always an amazing place to go for any of your DIY needs.
J.
Garden Centre was undergoing major changes, so things harder to locate during this visit. Look foward to new offering
C.
Had great service from the bathroom team
K.
Easy to park. Good range of products
K.
A massive store with all the items you need and the staff are also very helpful.
V.
You will see heaps of good items in a good price
W.
Great deals for all your around home jobs
Y.
Great customer service.. Friendly staff
A.
Find what lam looking for. Good service
D.
Good service friendly staff ask for Adam he is the best for any advice
M.
Awesome customer service, I am a repeat customer when there are other stores nearer to me.
G.
Love shopping their. Although i do spend a lot of time searching for my husband.
J.
Good store, friendly helpful staff, got what I was looking for.
O.
Great store, lots of product, will be back
a.
Awesome customer service as well as a streamlined trade desk
J.
The staff member Payaal was super helpful today providing creative solutions and helping us keep costs down.
T.
Have all your products to help in your DIY projects. Very helpful staff.
A.
Good staff knowledge of products. Very helpful but not intrusive
S.
Staff are friendly and heaps of stuff to buy
K.
Nice and big!
G.
Very impressed with service and prices.
D.
I was pleased with the friendly calm assistant I got to help me with a painting project. Thanks.
A.
We just had a look around today at kitchens and bathrooms.
R.
Great store but worst Columbus coffee I ever had it was burnt.
A.
Not bad. Staff all willing to help.
a.
Always good. We will miss the old Cafe tho
C.
We had a lovely coffee there, enjoyed the friendliness of the staff
M.
Staff is great, ready with help and expertise.
M.
Very helpful.
P.
Great got everything we went in for
A.
Great place. Wide range products. Reasonable prices.
c.
An okay place to shop they are currently redoing the garden centre will be great when it is finished
C.
Okay, usual Mitre 10 range, but very biased towards outdoor living and a bit of decorating. If you are a serious handyman, head down to Takanini
D.
Another hardware chain store. A lot of good stuff but I prefer bunnings in comparison.
F.
Awesome to shopping
P.
Great place to check out the shelves
T.
Great range of products. Helpful staff
T.
Nice customer service by Reena. Thank you.
S.
Usual great selection of Hw. But think their prices are seeking up ?
D.
Love strolling around for great bargins. Young guy in there was really helpful and so friendly
T.
Friendly and helpfull staff. Recommended.
C.
Didnt buy anything during this particular visit but the staff were extremely helpful and very knowledgable. Went there after help and advice for some gardening project and will be back to make the purchase as soon as the weather gets better
P.
A lot options and good price
P.
The staff are all very knowledgeable and helpful, they make it so easy to shop in such a huge store and the products are top quality too.
C.
It's an OK store, but I will add that I have never been a big fan of Mitre10, and this MEGA store doesn't really change that. I am more at home in similar-sized green-coloured opposition stores. On the one occasion I've needed assistance …
c.
An okay place to shop they are currently redoing the garden centre will be great when it is finished
m.
All what you want for DIY.
Great customer service too
A.
Great place. Wide range products. Reasonable prices.
L.
Good range of products, very helpful & friendly staff. Even decent toilets.
P.
3 star I give because the price can change anytime?
T.
Great place. Redoing the garden center and other construction going on in the front.
G.
Big, Big store and great Staff to help
D.
Never out of stock and always very helpful staff that will come up to you and see if you need help!
M.
Lot's of checkouts open, friendly staff.
B.
there plants are absolutely beautiful and customer service wonderful
G.
Always friendly and helpful. Good place to get coffee
L.
Great sale on Sat. Got done great bargains
S.
Great Mitre 10, great cafe. Will be better when Renovations finished and more parking restored.
C.
Purchased decking stain. Service and advice was excellent.
M.
Friendly and helpful staff and the coffee at the in store coffee shop is lovely!
m.
All what you want for DIY.
Great customer service too
A.
The new garden centre is great and the staff always helpful
T.
Great service ,helpfull and very informative with any questions I had
L.
Great mitre10, lots of options. Service got so much better and people are knowledgeable.
J.
Good heaters and good service will go again
L.
The new Columbus Coffee AND the plant's área has become the best of the best