Reviews of CleaningPro Auckland. (House Cleaning Service) in Auckland (Auckland).
CleaningPro Auckland
8/251 Lincoln Road, Henderson, Auckland 0610, New Zealand
Description
Information of CleaningPro Auckland, House cleaning service in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of CleaningPro Auckland
Sunday
Closed
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
8:30am–2:30pm
Reviews of CleaningPro Auckland
G.
The clean itself was done efficiently and to a high standard. That is the positive aspect of my experience.
I wouldn't use this service again however due to the poor attitude of whomever is responsible for bookings. I had booked the service and received a confirmation email. My wife waited for them for the hour that they were meant to arrive in ( between 8 and 9 am) When they failed to arrive I rang to enquire, only to be informed by some snotty officious person that I hadn't booked and even when I sent the confirmation email still refused the possibility that they were in error. Rather than try and deal with a legitimate customer complaint I was told I would be refunded. unacceptable as I had already arranged to hand the house back to the landlord two days later which would have given the carpets time to dry post clean ( which once again were very well done) After some emotional conversation on my part ( admittedly I became quite irate) An alternative appointment was made.
What happened to customer satisfaction? And when is it acceptable to walk away from a booking leaving the client with no chance to engage another company at such short notice. This feedback is in no way a criticism of the cleaning team who were punctual and polite.
Also at the top end of what is acceptable to charge for this service but I paid in the ( mistaken ) knowledge that this was a professional highly rated service that had come recommended by friends.
Best to stay away in favour of someone who cares more about customer care in favour of profit
D.
Dropped off my aluminium blinds here and they came back cleaner but not the cleanest. I still gave them a wipe down once I got home - I think the marks/smudges were from cleaning residue, so nothing major.
Customer service was good and friendly both in person and over the phone. Easy drop off/pick up service during opening hours, no booking was required and very reasonable pricing - pricing is clear online and excludes GST and much cheaper than other places which is a huge bonus.
Would recommend and return to use their blind cleaning service for the pricing and good customer service.
S.
We used CleanPro for a full commercial clean of our rental property before placing on the market. Their service was efficient and the work was completed to a high standard. Would recommend. Thank you
M.
We cannot recommend this business highly enough. The attention to detail, friendliness and professionalism was outstanding and our house was left sparkling throughout after its extremely thorough clean. We will definitely be using their services again.
C.
An excellent service I would say and would highly highly recommend this cleaning company to the public.
The curtains I collected look like Brand NEW ones without any mould at all! I had curtains washed by a different cleaning company previously - could still see some mould on the bottom.
This company also put all new hooks on my curtains very tidy, and also replaced my broken rolling stick of my blinds - such a SURPRISE what a GREAT job and customer service they have done - beyond the expection!
M.
We needed urgent carpet cleaning done over the holidays. CleaningPro were responsive, on time and did a great job.
s.
Right from the beginning the service was excellent. Emails were followed up quickly and efficiently. When concerns were encountered they quickly emailed to gain feedback as to the way ahead. It only took three days to complete the job to a high degree of satisfaction. Their pricing was competitive as encountered after acquiring other estimates. Professionally packaged ready for pick-up. A nice, friendly service at the front desk. The office area was well presented which gave the impression our job was going to be handled well. My Mum was very impressed with the finished job - great to have fresh, clean curtains going back up in her house.
C.
HI. Guys did a good job under not the easiest of conditions. It is a shame that they didnt pull fridge and washing machine out when they cleaned the floors. Cleaning around them has left a marked difference in the floor and it looks bad.
C.
I had 3 lots of bedroom curtains that had not been cleaned for a very long time and had Mould. Cleaning Pro came when they said they would phoning 20 minutes before took the curtains away and they have come back like New. Never think your curtains can't be revived. These people breath new life into curtains you think you should replace at a fraction of the cost of new. Highly recommend them.
T.
iDry Restorations Wellington
Very pleased with the gib removal work they did for me.
Onsite superb attention to detail & left everything spotless.
However, they could do a much better job on the Admin side & responding to emails, etc. If they'd followed my detailed email instructions, they wouldn't have need separate trip back out to do moisture meter readings.
A.
The team at CleaningPro are fantastic!! Excellent online booking system, friendly and super fast communication and the job they did with transforming our carpet and removing pet odour is great!! Thanks again! Highly recommend.
A.
Great professional service. At the last minute also did our outdoor furniture... looks better than it has in years!
M.
The team did a great job. They came professionally presented and both guys spent 3 hrs cleaning the house to a very high standard.
C.
Fantastic service - very prompt communication and was very impressed by their cleaning skills. My chair looks brand new! Will be using again for future
T.
I would highly recommend CleaningPro to do any cleaning work to anyone. The technician who arrived to my home was exceptional. He explained what product he was using for the lounge suites and the procedure as well. His professionalism was exceptional and my two lounge suites looked brand new after he finished. I should have taken a before and after shot. For that reason I have asked CleaningPro to come back and clean the carpet in my upstairs and downstairs 4 bedroom house. Thank you again CleaningPro. It was worth every penny.
H.
Great communication beforehand. Prompt service with very pleasant young man. Very good job. Thank you. Will use again
S.
I am really impressed with the job CleaningPro did. They did a mould treatment on the lining of a large natural linen curtain and dry-cleaned the curtain itself They had to seperate the lining from the curtain so the mould treatment wouldn't effect the colour of the linen... very successful result and the curtain no longer holds the icky smell it had acquired.
A.
Very responsive on a public holiday. Good crew knew what to do and had the right equipment. A good outcome for a bad situation.
L.
We had our curtains cleaned here. One set was quite mouldy too. We're so pleased with how well they were cleaned. The staff were good to deal with too - good communication and the curtains were ready when they said they'd be.
We also used them to do a deep clean of a house prior to sale. They didi a great job of a difficult clean. They were also polite, helpful and easy to deal with.
W.
I asked for Venetian blinds cleaning. An excellent customer service. The staff who came to uninstall and the other who reinstalled the blinds were so efficient, articulate and professional. Appropriate time despite the busy Christmas period, they call before coming, and an excellent job was done. Will definitely ask for more jobs and recommend for my family and friends (if they need to). Thank you
c.
Really impressed with the cleaning job of my curtains - they really did look new again. Would definitely use/recommend your service again. There was some slight confusion with email communication but the job was completed to a high standard. Thankyou.
T.
Great job cleaning 2 x ovens - they look great
R.
I had curtains and roman blinds cleaned. They were quite dirty, damaged in places and the linings were mouldy. They removed, cleaned , repaired and rehung them. I am very happy with the result and found them very professional to deal with. Happy to recommend.
s.
I had 2 roman blinds cleaned and a call out to my home for a stain removal from my carpet. The communication was excellent, the service was top notch and the quality of the cleaning was perfect. I will definitely use this company again.
V.
Amazing service and worth every cent! I can't believe you made my blinds and curtains look so great! They were so neglected and you made them look like new.
I had 8 roller blinds, 2 Roman blinds and a pair of curtains cleaned. Fantastic job!Thank you so much!
J.
A great cleaning job. My two sofa's had not been cleaned for years and I was doubtful that the stains and general discolouring could be removed. Your guy did a great job in returning the sofa's to their original condition.
M.
I had a lovely team of two awesome ladies Amand and Rhia (not sure I am spelling their names correctly, sorry!) do a move-out clean to my apartment. They were super professional and did an absolutely stellar job in the agreed time and price. Very happy and would warmly recommend this company for your cleaning needs! :-) Thank you!
B.
Job was to dry carpets and walls in laundry, hallway and bedroom after a water pipe burst. Team was friendly and efficient, and explained in detail what work was being done to repair the damage, what progress was made, etc every step of the way. Back-up service was outstanding with text message alerts when the team was coming to check progress and comprehensive progress reports emailed each day.
J.
When experiencing flooding due to heavy rain fall, Cleaning Pro/iDry were at my house within 90 minutes to start extracting the excess water and to leave large dryers to dry out the carpet and moisture in the walls. They came back daily to check progress. Their speedy response has meant we have suffered no long term damage to the carpet or house.
C.
Extremely pleased with our curtain cleaning. All the curtains came back spotless with the mould completely removed. The company is very professional, I would not go anywhere else now, these guys do a totally thorough job.
i.
We used CleaningPro's flood restoration service for our apartment when we had a leak. The carpet was wet all over. CleaningPro team arrived on site within one hour to start the job.They did an amazing job getting our place back to normal even better than before, good as new! Very happy with the quality of service. Highly recommend.
J.
We desperately needed cleaners for a home we purchased which had been “cleaned” by another company at the cost of the seller before we settled on the house. These other professionals did not do a good job and left us disappointed so we were anxious when choosing a cleaner of our own. We came across Cleaning Pro online and decided to book because of the detail they provided on their website. We had chosen a deep clean as the base and pretty much added on everything else that could’ve been added on. Two cleaners, Mandeep and Gagan arrived on site on time and confirmed the service they were going to provide. We pleaded for them to do a good job and they assured us it would all be done to the best of their ability. Mandeep said he would contact us just before they finished, so off we went to let them do what they do. Half the day went before they contacted us and we came back to inspect the service. Due to the carpet being wet from the clean we could not throughly inspect it on the day but from what we could see from the door it had looked promising. We thanked Mandeep, Gagan, Navjot and Sarpreet for a job well done. We inspected the house the following day and were amazed at the quality of work that had been done! All our worries were eased as we saw they had cleaned the house beyond the standard we were expecting.
The whole house had been cleaned top to bottom and it was well worth the money! The house looked transformed all from the cleaning. They also measured up the blinds for a quote that we had asked for and provided a quote on the spot. 100% satisfied with their work and will definitely book with cleaning pro again if we ever need.
J.
CleaningPro did a great job cleaning 2 sofas for us. Their staff were lovely to deal with and did an excellent job removing the stains from the off-white fabric. The sofas now look great again. We can highly recommend CleaningPro.
T.
These guys did an awesome job today at Liverpool Street, Auckland Central. They did extra miles and cleaned every part of the house as expected. Their superior performance definitely earned them a 5/5. Thank you so much for your hard work today!
Terrence
F.
I had a great experience with CleaningPro Auckland and will definitely be going back to them next time disaster strikes! They took my booking straight away and it was ready to collect next day, comms were great, Abbey was lovely, and I was really happy with the end-result and price. Highly recommended! Thanks team :)
K.
Absolutely awesome job cleaning our curtains and removing some very old stains. Awesome delivery /pick up service and great communication throughout. Thanks so much. Already recommended to my friends.
M.
Awesome company. Rung them with an urgent curtain shortening problem. They came that day. Were so professional and attention to detail was amazing and curtains were returned the next day. Cannot recommend highly enough. Would definitely use again. Fantastic!!!
A.
We were very happy with the cleaning service. We booked an “end of tenancy” clean when we sold our house. The team were professional, fast and hardworking. We also used their services for our new home (2 cleaners for 3 hours). They got stuck in and did a great job. Again it was a fantastic service. We would highly recommend CleaningPro.
J.
We are very impressed with the service we received recently having our blinds cleaned at very short notice. Highly recommend this team. Will definitely use their services again.
R.
We had a fantastic experience with Cleaningpro. The service was professional, efficient and friendly. They picked up the blinds one day and dropped them off the next, taking care of full installation. We were really grateful to have our blinds back the next day. Thanks very much :)
M.
We want you to know that we are very pleased with the quality of service that your company provides us. We sincerely appreciate your responsiveness with the quote and everything. We have recommended your company to others because of our satisfaction with your service. Even our current landlord had never seen the oven clean like this. The work that they've done is really good. Thank you to those cleaners and thank you to your company. We look forward to contact you again in the coming year.
H.
We are very impressed with this company.
We are a reasonable sized manufacturing business in West Auckland with premises that had fallen somewhat in up keep of polished floors, clean windows and the cleanliness and quality of our venetian blinds. CleaningPro answered our request for a quote promptly, were professional in their delivery of the quote and ready to do the job within a very acceptable period. All staff members were extremely polite and completed excellent jobs on all three of our requests. What a difference their work has made to our work situation. Their work was above our expectation.
Highly recommended - we will have them back.
A.
My daughter left tap running overnight and house was flooded in the morning. We called CleaningPro in morning and they arrived on site within 1 hour. They dealt with the flood very professionally and efficiently. We were not able to find any evidence that flood even happened. Very happy with their service. I highly recommend CleaningPro.
M.
Great customer service. Superfast turn around, they picked up our roller blinds at 3pm yesterday and they were back today at 3.30pm. Considering they are white and years old I'm amazed at how clean they are. The guy measured, quoted and then took them down within half an hour.... the next day he brought them back... fixed a chain and rehung them really quickly. Definately recommended.
M.
My couches were filthy following my recent renovations. Love the online booking system. The cleaner arrived on time and was meticulous in his work. Couches look brand new again!
R.
I am property manager and we use CleaningPro mainly for fixing and cleaning blinds and curtains, they pick up and deliver and fix things very quickly. You can send them photos and they quote efficiently. As far as service and pricing go, these guys are the best.
A.
We used CleanignPro for flood restoration. Arrived on site within 1 hour. Very professional and hardworking team. Our water damaged carpet looks as good as brand new now.
J.
Great communication, efficient service and super easy process. My curtains were in desperate need of TLC now they look like new! Was missing a hook, contacted them and a replacement hook was couriered and arrived the next day. Thanks so much. I highly recommend this company hence the 5 stars
F.
Great until lockdown prevented us getting our bedroom curtains back!
H.
I was very happy to see our lovely clean curtains returned to us and on such a fast turnaround. The staff were professional and polite, I will definitely use them again when I need them.
K.
The best in Auckland! They did a big job for me after dirty tenants and lazy property manager left my house in a disgusting state. Thank you so much ! Use these guys!
J.
Arrived promptly proceeded to clean upholstery. Totally happy with work done and would have pleasure in referring company to others. Thank you
D.
Professional team, good communication and great result.
S.
I am overwhelmed at how great this company was to deal with, from initial communication to a speedy quote and work done to a very high standard the next day. Have recommended them to 3 neighbors already today !! Not often do I encounter a company outstanding in every facet of their service. Thank you.
M.
Fantastic service, from the initial phone call to pick up - very helpful staff. Price was reasonable with great results on the curtains. Would highly recommend. Thank you.
E.
Harry and his team did a great job when we were flooded. Arrived quickly and worked really hard to help us get our house back to normal.
I hope you do not get flooded, but if you do I recommend Harry and his team to help take the stress away.
D.
I thoroughly recommend anyone to use CleaningPro. The booking experience was simple, efficient & proactive. I knew what to expect & when. I was able to choose add-ons to the standard service. The cleaners were friendly & on time. The clean exceeded my expectations and I was overwhelmed by the results. Attention to detail was observed &
I cannot compliment them enough.
Thank you & I will definitely recommend to others & use again. Donna
L.
Excellent service . Fast turnaround and blinds look fantastic. Will definately use again.
S.
From the first phone call to the final re-installation CleaningPro were professional efficient and great to work with. Would not hesitate to recommend, the blinds look great!
S.
Great service once again from CleaningPro. Fast, efficient and cost effective. Curtains and blinds were collected, cleaned and returned as arranged. Will use again and highly recommend their services.
K.
Saching did a great job on our off-white sofa. Arrived on time with all the gear and faced a two story climb to get to our apartment.
S.
The team that came to clean our couches were professional, on time, high quality. Really great service. Would recommend to anyone needing upholstery cleaned
G.
These guys provide excellent service. They are available all hours and do a really thorough and professional job. We've used them twice so far and they have more than delivered each time. Highly recommended.
B.
We really enjoyed their work they were quick and fast and their cleaning was on point and carpet clean was awesome very friendly team thank you
Navneet CleaningPro
Kulbir Gurpreet Navjot
J.
Hugely impressed at the professional curtain cleaning service. Good communication, great job. And very reasonably priced. Mouldy curtains now look like new.
J.
Rahul was excellent, he called ahead to check the timing would suit, he was professional, knowledgeable and helpful. I would recommend this company for any cleaning needs
P.
Kammy was so helpful from start to finish. It's my first time to have a car auto detailed and very satisfied with the outcome.
K.
Pleasant operators who provided an efficient service.
Will use again
S.
Nice cleaning service! They’ve spent 2 hours effort and Make my car looks like a brand new one. I’m gonna rate 9 for them
C.
Great communication and prompt reliable service. CleaningPro is an easy firm to deal with and made the whole job hassle-free. Highly recommended.
A.
Had carpets cleaned and the contractor was efficient, thorough and very pleasant to deal with.
10/10
G.
Here on time! Did a fantastic job on the clean of my two chairs - also gave me great advice on how to keep them clean... Ten Stars
D.
Great service. Easy to book, prompt arrival, and an excellent cleaning job. We will be using this service again in the future.
D.
Great job very capable person eager to do the job and did it well
Will use again
B.
I look after 25 buildings in and around Auckland and have been using Cleaning pro over the last year, their service and attention to detail is amazing.
m.
Everyone needs this company when moving house. I always say leave a house cleaner than when you moved in and Cleaning Pro did this for us. Thank you.
E.
Professional, good communication, great job, worth every cent.
F.
fantastic service, pick and drop off and cleaned my delicate curtains beautifully. thank you
H.
Professional and quick service, did a great job.
C.
these guys were so easy to deal with, quick communication, fast, quality service. Thanks for fixing the blinds, am very happy! :)
M.
Cleaning Pro has been a pleasure to work with. I would highly recommend them to anyone looking for a quality cleaning service at an affordable price.
S.
Professional, thorough, on time, great customer service. Will use again for sure. Thank you
H.
Gagan and Sarpreet did a good job for an end of tenancy clean. We were quite happy with it.
C.
Excellent Company to deal with - Arrived as scheduled and did a wonderful job cleaning my tiles
C.
CleaningPro is punctual, well prepared and provide a high quality service that you can undoubtedly trust ... I definitely recommend them
A.
CleaningPro team did a fantastic job. They were very polite and professional. Highly recommended..
F.
Had the curtains cleaned recently. Excellent service! Very good price! Thank you !
J.
Great efficient service, no mucking about, kept well informed and job was perfect. Very reasonably priced. Highly recommend 5 Stars
A.
Really easy to business with, super responsive, and they did an excellent job. Would happily use again.
F.
Fantastic job by two awesome ladies!! Transformed my car from grime to shine.. inside and out. Thank you
D.
Prompt service, excellent communication and beautifully cleaned curtains!
L.
Excellent job on lounge suite... very happy
I.
Got the stains of my couch! Very happy with service and result
A.
Great job - on time, and our couches have come up like new
C.
Fast and economical blind cleaning service. What more could you want? Well done.
C.
5 🌟 Great customer service! Friendly very helpful highly recommend.
A.
Good price and swift turnaround for blind cleaning, thanks Harry!
R.
Fantastic service. Very efficient, great communication. Would use again
M.
Great service, very efficient and reasonable. Would recommend!
L.
Super efficient, really good people to deal with.
s.
Excellent service, Cheap prices. Cheers Y
K.
Excellent, fast service.
G.
Awesome service and quality - highly recommend them
J.
Outstanding Service , incredible turn around times
D.
Great price, efficient and excellent communication
L.
Prompt, efficient and courteous service
R.
The service was wonderful and efficient
M.
very professional and thorough
V.
Great service
P.
Polite and professional
S.
Cleaned my blinds last year and this year have no complaints whatsoever they did a great job
S.
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