Reviews of EasyFreight.co.nz. (Insurance Broker) in Auckland (Auckland).
EasyFreight.co.nz
597 Rosebank Road, Avondale, Auckland 1026, New Zealand
Description
Information of EasyFreight.co.nz, Insurance broker in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of EasyFreight.co.nz
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of EasyFreight.co.nz
R.
My first time to do business with Easy Freight and it was a breeze. Lily and Marina were awesome to deal with. Great and prompt communication. Thank you for being a lot of help. Will definitely do it again with them.
J.
It was my first time importing so I needed a little guidance and support. The Easy Freight team went above and beyond making it such a simple process! My products arrived at my door without any issues and I look forward to working with them again in the future.
B.
Just wanted to let you know that I was very happy with the service provided by Marina and the Easy Freight team. The process was very easy and with great communication throughout. My goods arrived without any issue. Using Easy Freight's services certainly took a lot of stress out of importing my goods. Many thanks.
J.
This was our first time using Easy Freight and we are very happy with the process and results. Lily and Ksenia were very helpful and made the importing process stress free. Thank you
C.
I can highly recommend Easy Freight ,the response ,communication and overall process was clear on time and without fuss.
Your team did an amazing job thank you all for an excellent service.
M.
Ben, Danielle & Alex have worked so hard and closely with all us of at Allied to ensure a great end to end service was delivered and consignments actioned in timely manner. Great attention to details and 24x7 support. Keep up the great work Easy Freight team! Well deserved 5 starts!
P.
Lily and the team at Easy Freight were extremely helpful and efficient with helping me with my machinery import from China, making the transition through Maf, customs and ports of Auckland seamless from my point of view. Even more so in that I did not engage them until well after the item was already in a container and just about in Auckland. Happily use them again, only this time I will engage them at the start of the process.
R.
As always, Easy Freight lives up to it's name; they really do make importing goods easy and pain-free. Lily and the team has been a great help in our business, just what we need in these trying times.
D.
Great service from the Easy Freight team. Was always kept up to date with what was happening throughout the process. Can recommend them to everyone as they can make the process easy for you.
G.
Really happy with services got from easy freight. They made custom clearance process really easy. Denis was good custom broker.
G.
EasyFreight lived up to their name: our latest import was super easy and fast because EasyFreight managed the process so well. Highly recommended!
E.
Very grateful to the Easyfreight team, thanks to their excellent performance we were able to meet our import goal, I hope to continue working together very soon.
S.
We appreciated the service we received from Easy Freight. This was a new venture for our business and we were navigating uncharted waters and looking for a company that would speak layman’s terms, hold our hand and enable the process to be smooth and less stressful.
Lily and Ksenia spoke in layman's terms, supported us through the process and directed us when needed. We were definitely attracted to the competitive price Easy Freight offered and the speed at which they worked. We will most likely use Easy Freight again. Many thanks!
J.
Marina and the team at Easy Freight made importing my goods a breeze. Their name sums up my experience with them- Easy! They were quick to respond and professional to deal with.Many thanks.
G.
Service was excellent. The entire freight and customs process was completely new to me, and before jumping in I thought there it would be a difficult and confusing process.
Lily, Marina and the team at Easy Freight made the entire process easy to understand, kept me in the loop every step of the way, and did a great job of answering all my questions.
Will definitely work with the team again!
Ā.
I'm so sorry I haven't had a chance to reply to thank you guys so much..everything was awesome.. quick, fast and easy and great communication. and I wanted to thank you guys for helping me when I had no idea at all what I was doing. and the speed in which it was all carried out was awesome thank you. please can you pass on my gratitude to your team who helped me..
T.
Everything went very well and I was extremely happy. This was my 5th import of goods and for me it was the smoothest thanks to the way you and the team handled my freight.
As I think you know, I collected my freight from your warehouse and this process dealing with the warehouse team was also excellent.
Thanks very much.
G.
We were very happy with Easy Freight’s service. Marina was very helpful and communicated everything clearly and in a timely manner. Many thanks!
M.
Have worked with easy freight on 3 occasions now and every time they were helpful, time efficient and would definitely work with them again.
H.
I am a first timer to use Easy Freight and they did an excellent job.
I spoke to Lily at first for more information to import and to Ksenia who oversee my purchased of Epoxy Resin from China to Auckland. It arrived without damage. I will use Easy Freight again! Thank you!
M.
Easy Freight have been handling my importing needs for some years now and they understand how vital it is to the survival of my business that my goods arrive on time and undamaged. The success of my business is very much in their hands.
T.
I couldn't be happier with the service and communication I received from Easy Freight. As a first time importer I would have been lost without their help. All costs were communicated up-front and I was fully informed and assisted in carrying out my own obligations relating to this job. My thanks go, in particular, to Lily and Marina for being so helpful. Should the need arise in the future I would be more than happy to deal with them again and recommend anyone considering moving freight internationally to do the same. Well done Easy Freight!
S.
Lily from Easy Freight made our first commercial import seamless and responded to emails and questions very quickly. We will definitely be using Easy Freight again in future.
M.
Thanks Ksenia. Good to work with you. Mixport did a great job also
As a small business, Easy Freight made landing our latest shipment very easy
Thank you
N.
No complaints at all, nothing but great service and was very easy to work with, simple communication, and Ben was awesome helping me out in the end with local delivery issue. Will use Easy Freight again with any further imports.
E.
Wonderful service, thank you so much! It all happened the same time as I had a personal disaster with my property that has stretched almost three months.It meant that I was not able to receive my goods when they were through customs and Marina helped me find a cost effective and handy storage solution, and arranged for final delivery when I was finally able to receive them.I so appreciated the extra effort made by Easy Freight during what was a super stressful experience for me.
B.
Working with Easy Freight is always such a breeze. They are quick and attentive, they make sure our business stays informed with updates and they are such a pleasure to work with. We use Easy Freight for every shipment and are always well taken care of.
N.
I have been very pleased with the easyfreight's service and professionalism in my last two orders. Marina, my import broker has been great to work with through her quick and clear communication.
I have other orders on the way and will definitely be a returning customer.
B.
I would like to say that both Lily and Marina have been tremendous help
to our business.
We are a new small business learning how
everything works, it can be very scary and stressful at times.
Marina was very helpful and patient with answering all our questions and
helping us understand how the whole shipping industry works.
She's provided all the information on how we can improve our processes
with our suppliers to make importing as seamless as possible.
Easy Freight has made it very easy for us and has helped us save a lot
of time, especially how they contact all external shipping companies for
us and lets us know when action is required. This removes a lot of guess
work for us.
Although we initially reached out to Easy Freight on shipping rates we
have been very happy with the customs broker services and will most
definitely be using their services for our future orders.
Dealing with Easy Freight has given us the peace of mind as we are being well looked after.
D.
Easy Freight service was great, very helpful and fast. This was my 1st time importing into NZ so I was unfamiliar with the process and they made things relatively easy for me. Would do business with again.
C.
The service from Easy Freight (in particular, Ben who we dealt with) was great. He was quick in his responses to us which was great as it was our first time doing all this and he kept us up to date with the process. We will definitely deal with Easy Freight in the future
A.
Easy Freight provides an efficient service. Everything is on the top level - communication, prompt manner and great quality advice about import/export procedure. Custom-clearance process is always easy and fast with Easy Freight. Thanks a lot for your services!
c.
It went great, thanks Easy Freight. Happy with the service I received. Queries were addressed promptly. The process was well communicated. I’ll use again in future.
P.
Thank you for your assistance & work completed over the last few months – great learning experience for myself which will translate into greater efficiencies for our next import.
S.
We could not have managed to get our machine in the country without the help of EasyFreight, especially the excellent work that Marina did. She went over and beyond to help us through this process, we can’t thank you all enough. We would not hesitate to use EasyFreight again.
T.
Everything went well & I have all of my shipments now. Sanjesh was great help! He represented Easy freight really well & helped me whenever I needed it. He made the process very easy & go very smoothly. Thank you easy freight for making my first time importing “do-able”. I will be back for sure.
M.
Excellent Service, dropped of Friday and delivered Monday Afternoon Auckland to Napier. Large heavy vehicle part.
N.
I am happy with the overall service. There were delays on the goods getting on board the ship from overseas agent but with covid going on i cant really complain. Things were a bit faster when the goods arrived in NZ. Thanks for your effort and service.
M.
Marina provided an absolutely great service and I did feel good about the whole experience. The response time was pretty good. We had no issues except for the last step (delivery) but I assume this was not Marina's fault. We will use your services again in the near future.
A.
Everything went very smooth! Was my first time using seafreight to import. All my questions were answered. Was great that I was able to pick myself up and save me a few hundred dollars. Thank you so much Lily, Marina and the Easy Freight team. You guys really made it very easy. Would definitely recommend your company to anyone else. I certainly won't hesitate to use Easy Freight in the future.
H.
Easy Freight was so easy to work with, an easy transition from bringing goods in from overseas – would highly recommend your services to anyone!! All info was provided and my mind was at ease working with you, especially as it was my first time bringing goods in from overseas. Thanks again and looking forward to working with you again soon.
K.
It was the first time ever that I had to clear my ordered items through a customs broker. Easy Freight made the whole process so easy and so efficient. They helped with all the required paper work, explained the whole process to me and organised all the required forms, so that I received my products very fast. Everything was smoothly and the whole team is super friendly and so extremely helpful. I absolutely will use Easy Freight again and will recommend them to my friends and colleagues.
Huge big thank for making it so super easy, fast and convenient.
F.
Thanks Marina and EasyFreight services for the good job. This is my first time using your service and everything in good condition as expected. Look forward to work with you in future.
R.
Very happy with the service including the regular updates during the shipment and charges are reasonably priced too. Lily & Marina were both helpful is advising with the preparation of the essential documents and registrations and helped track the shipment right up to Auckland keeping us informed and arranging delivery to site. Will surely use again in the future.
P.
I was very pleased with Easy Freights Services. Marina's communication was excellent and I found her to be very helpful and efficient, even with a last minute delivery change request, Marina quickly had it arranged and delivered. I will gladly use Easy Freight for all future LCL shipments.
C.
Lily and Marina are awesome ladies. Very quick in responding to my endless questions being a first timer importer and zero knowledge at all. I will surely get their service again in the future from shipment, custom clearance and delivery. Very satisfied and happy customer here from Home Sorts
J.
First and foremost, I would like to say a big thanks to your team. Your service was great from the start of my inquiry until the delivery of the package, the communication is inline, and I don’t have to worry about anything. I would highly recommend your company for any imports.
D.
I had an amazing experience with Easy Freight that imported goods for me.
Everything was done without damages.
Very prompt communication and took care of the process as I was new to importing and made it stress free.
I will use them again!
M.
Thank you so very much for your amazing service and fantastic communication. You notified us all the way through about everything that was going on, the process, the costs - which were surprising cheaper than expected, any hold ups and if there was going to be any extra fees.
You were open, honest, very informative, very professional and very responsive. We couldn't have asked for a better service.
We have family that are looking into bringing items in from overseas so have passed on your details as I highly recommend you for such a easy process.
Will keep your details on hand for future purchases.
Thank you again Sanjesh for everything.
J.
Good communication throughout the shipping process and everything went smoothly getting through the port on the New Zealand side. We had some communication problems with the manufacturer but EasyFreight handled this well.
C.
Regarding the service from Easy Freight I have only very good things to say. It was very professional, clear, expedient and augmented by fantastic communication ! Needless to say, I am your biggest fan !
s.
Great service , always kept us informed of the progress of shipments.
T.
Customs clearance for our goods by sea went great. Easy peasy. We had a small order of 9 cartons by sea and they arrived before time to us in Hastings. Thanks for the support. We've used Easyfreight for our sea cargo from China to Napier for Fiesta of Lights 3 years now. No problems.
R.
Great no fuss service with excellent communication. I'm a first time importer from China and things were dead easy from my end. Will use Easy Freight again I'm sure.
M.
Super easy and quick to deal with. Great communication with fast results. I have used EasyFreight multiple times now and they really take the stress out of importing.
J.
Easy Freight were fantastic, making the experience of importing equipment from China straightforward. Marina followed up with the supplier on my behalf, and streamlined the necessary paperwork. The equipment was shipped to my door. A fantastic service.
D.
It was my first time using Easy Freight. I am very happy with the way Marina looked after the job and communicated. I would like to use Easy Freight for all future consignments of Looope Ltd. It was great to have business with Easy Fright. Very helpful staff!
B.
First time we made use of Easyfreight freight clearing service....Ben was the agent we were dealing with. He kept us updated on all import related matters concerning our specific consignment. Ben provided regular feedback and was patient with us whilst dealing with our questions and general matters of concern.
r.
I have had a great experience working with Marina. She has always made sure that all our custom clearances are quick and easy for us which is of utmost importance to our business. On occasions, she has also gone out of her way to help us out, especially during the busy holiday period which is much appreciated. Therefore, as long as we keep receiving the same standard of quality service, we will keep coming back to Easy Freight for our future needs.
R.
I was having trouble getting some products delivered to me and was told by NZ Customs that I needed a custom agent. I found Easy Freight via their website and was impressed by others recommendations. After getting in contact with Easy Freight the goods were delivered within 48 hours which is what they said and now my clients is happy with the books. I definitely would use them again.
J.
I've never used a Broker before, and have no idea what they even do... but after having a chat with Easy Freight and explaining my situation they were extremely punctual, empathetic and in no way patronizing. For sure will be using them again for whatever it is that they do :)
a.
Amazing service from team at Easy Freight. This was our 2nd order they arranged for us. Team at Easy Freight really makes it easy.
N.
I do not normally leave reviews but this time Easy Freight's team deserved it! My air cargo was due to arrive during COVID-19 lockdown and it was impossible to get a fast quote.
Lily worked out all charges within an hour and her Customs broker managed to release the goods the following day. I like hassle-free process and would use them again 100%!
A.
I have used Easy Freight multiple times now, their service really is second to non. Marina is extremely helpful, response time is very quick and she has also taken the time to explain things in depth when I haven't understood a situation. Very grateful and will continue to use the service! Thanks Marina!!
G.
I dealt with Alex from Easy Freight. Very efficient service which is what I needed considering I was in Auckland only for a few days & due to medical reasons had to leave before a certain day. I also needed it done within the hour and he was able to do that. Customs held our goods so I started panicking and wrote several emails one after the other asking questions and trying to offer explanations lol but Alex was awesome! Truly came through when I needed help the most. Thank you Alex :) Will definitely recommend & use again in future!
R.
I would like to thank Easy Freight team (Max, Marina and Sanjesh) for getting our goods cleared in time and for the delivery arrangements. The only one thing I would want to suggest is to maintain a good communication which I noted was missing just towards the end of the whole process where there was a bit of confusion regarding the booking for the type of delivery truck and deposit required for the same. Otherwise it was a good experience and would get in touch with the team if I have any other consignment.
R.
First time importing a large item from China and it all went smoothly thanks to the team of EasyFreight. I mostly dealt with Marina and I’m very happy with all the help she gave me. I had a million questions and Marina was always quick to reply. Management of Easy Freight, I suggest you give her a nice Christmas bonus 😁
C.
EasyFreight are a great company to deal with. I think they had excellent excellent communication, handled a number of problems with my shipment well and were accurate in costs and delivery times. In all I believe EasyFreight to be a good honest company that was pleasant to deal with.
J.
Easy Freight acted quickly, professionally and efficiently to help our group with the processing involved with customs clearance and delivery of books we purchased from Italy. I was kept informed every step of the way and nothing was a problem for their team. I will definitely
you use Easy Freight again in the future. Thanks guys!!
C.
Marina from Easy Freight helped us with our kitchen import from the manufacturer in China. It was a personal import and having never done it before had no clue on what was required. We'd already been accruing storage costs before we contacted Easy Freight so needed fast service to minimize any more costs. Marina took care of everything quickly and kept us in the loop. She also organized the freight forwarding so before we knew it our kitchen was delivered to our door. Thanks again!
W.
Great experience, thank you for your help Benjamin. Looking forward to the next time :-)
G.
It’s been the first time we had to deal with customs. It’s been a very smart decision to work on that along with Easy Freight. They have done a fantastic job: sorted all the papers, taxes, delivery issues etc. Great experience!
K.
Easy Freight sent me two quotes with the explanation of the differences between them. It was super easy to understand for a layperson without ANY technical jargon.
We were kept updated regularly as to the status of our shipment, processing and delivery. They are honest and straightforward. I’ll definitely be using their service in the future!
S.
Process was simple even though we were doing it for the first time. We received our stock in good time without any delays or additional costs. Thanks to the EasyFreight team for making our customs experience so easy!
T.
As it was our first time importing into NZ I was unsure about the process and Ben was super east to deal with and extremely helpful.
I will definitely be using your services again in the future.
I.
Both Lily and Marina from Easy Freight were excellent in our import of mini excavator from China. Being our first time importing anything like this Marina was very helpful in letting our supplier know what documents were needed in NZ. Would not hesitate to recommend Easy Freight to others, made the whole process simple. Thanks again.
J.
Easy Freight, I truly admired their services. Clearly impressive and more objectively they: Were good at communication. Were clear to me about what I need to do. Were quick in doing the job. I will recommend them to others for sure.
J.
From initial contact until my freight arrived safely - this company was absolutely fantastic! Their service was professional, friendly, and efficient. They made the whole experience very simple and I would highly recommend them to any person or company needing a customs broker. I will absolutely use them again without hesitation. Thanks guys - you get my highest recommendation!
N.
I have received a great service for my import from China. Team was very professional. I would prefer more personal
connection in future as the emails were a bit too robotic and I never really got to speak to anyone, but at the end of the day the job was done
fast and smooth. I also feel extra support should be given to people that are new to the import business like advice and help on how the process works as not everyone is a professional importer. Would use your services again though.
T.
We would like to thank for showing us your professional service:
I have used your service for customs clearance since November 2020 for our FCL and LCL Ocean Freight.
As we are new to the industry, I have a lot of questions for her, all were replied quickly by Lily, Marina & Ben.
Lily always supported us at the starting time, or any new requirements.
Marina has done our LCL shipment so well. She did guide us the way and give us much helpful advice to minimize our cost as well.
Ben did help our FCL shipment and advised us for all required documents to minimize mistake
We appreciate for your business and look forward to working with you in the future
Regards
Tom
B.
I started using Easy Freight for my business last year. Max & his team make things super easy and efficient with ensuring my deliveries make it past customs and into my store asap. By simply forwarding them tracking numbers and my invoices I bypass all the hassle of waiting for customs to contact me, asking for import codes, payment (so many things which seem to take so long when dealing with them) I would highly recommend them. Thanks!
N.
Being my first shipment into New Zealand, I would of appreciated more information informing me of the steps and what to expect. There was also a lack of reasonably priced options for transporting the 20 boxes the final 3km down the road and in the end felt there was little option but to rent a van and collect them ourselves. In the end, there were no delays and a positive outcome. We will certainly consider using your services for customs clearance should be we need them in future.
B.
Almost too much communication! goods arrived on the date expected which was great. Will definitely use their services again for the customs clearance and international freight, might sort out the NZ transport myself as I have the local connections.
O.
Lily and Marina did a wonderful job! Thank you very much for your help. Much appreciated. Everything was so smooth and fast. Excellent service!
T.
Thanks Ben. Great service and very responsive.
A.
Great customer service and a easy team to deal with. Easy freight have been involved with making sure my containers arrive on time and are delivered without any problems, and they have done just that. Thanks for making it a smooth process every time! Highly recommended.
D.
We were very happy with the service thanks. You made it quick and efficient for us. We had never done this previously and probably won't need to do it again so it was good to be able to get your company to manage the process.
H.
I have used Easy Freight for customs clearance and delivery of my personal effects container arriving into New Zealand from Dubai. I must say that the constant follow up from their team to make sure my documents are in order and that my shipper did everything he was supposed to do at port of origin was second to none. I was properly advised and timely updated even without me having to follow up. I would definitely recommend Easy Freight to anyone looking for freight services and would surely use them again if I ever need similar serviced in the future. Thanx for a job well done guys
A.
Easy Freight stands by its name. Easy to deal with. Nice and friendly service. Easy Freight helped to solve the problems and dealt with the insurance company on our behalf. Happy with their service, will use them again and recommend them to any other business who has to deal with freight and logistics.
S.
I had an amazing experience with Easy Freight that imported goods for me. We are absolutely satisfied with your service. That was quick and easy.
S.
I am a first time importer and was referred to Easy Frieght by the freight forwarder in the USA who had accessed them in the past for goods to NZ. The entire process was pretty seamless including the customs clearing process which was very efficient. I was happy with all aspects of the process.
C.
Excellent and fast service. Was the first time told by customs that I needed to contact a broker. Found Easy Freight on google and called them straightaway. The fees were very transparent and was advised of what I needed to provide. Just a little over an hour later I got the clearance for my item. Would highly recommend Easy Freight and would use their service again if needed.
T.
Easy Freight was extremely helpful and efficient. Very friendly and quite patient concidering it was my first time importing goods. The whole process went very smoothly and transparent as they keep you up to date at every stage. Definitely will be using Easy Freight again.
A.
I would like to express my thanks to the EasyFreight team, specifically Marina and Sanjesh for doing such an awesome job for my two separate shipments. I'm a very satisfied customer who would like to extend my deepest gratitude and highly recommend EasyFreight. I would also like to enlist their service in the future for imports and look forward to doing business again.
M.
Easy freight is processing all international shipments for Warm Windows. It is easy to work with them and to be fully supported for any questions or any our requests. We can highly recommend Easy Freight as very efficient, fast and friendly team. If you need to ship anything without having trouble with all the paper work and spending a lot of your own time for that, just give these guys a call and they will sort it in minutes :)
R.
I got majorly jerked around by NZ customs for a guitar processor item I purchased online.... They didn't even send me a letter or contact me to notify me it was in customs. Easy freight sorted it out for me very quickly and with constant communication. Definitely go through them and not the default NZ customs service!
B.
We found Easy Freight online and made a decision to go with them based on the reviews. We had a few shipments coming in from different suppliers in China over the festive season. Sanjesh and Max managed to make this experience as hassle and stress free as possible. Clear communication and updates were forthcoming without any prompts. I can certainly recommend their services and will continue to use them going forward.
G.
Great efficient service. Would highly recommend the EasyFreight team.
G.
Those guys are just brilliant!!! I had an urgent airfreight from Hong Kong at the last minute last week and only confirmed it on the Friday. The shipment was in Auckland Airport on Monday morning, and delivered to us on Tuesday... In these troubled times and among a global shipping crisis, this is just amazing! Thank you Lily, Max, Sanjeesh and Ksenia, you are the A team!!!
T.
We have used Easy Freight on a number of occasion and this time was no different. Excellent communication and answering our questions quickly and simply. Moving half a million dollars worth of bespoke equipment between Australia and New Zealand couldn't have been easier.
From initial phone call to delivery it couldn't have been easier
P.
It went super well. Marina was incredibly efficient and effective. Her response was top notch and I had no other hassles with her help.
K.
Dear EasyFreight, I have been with you guys twice time for help customs clearance. First time is Alex and second time is Ben did the customes clearance of imported leather furniture for me. They are very Great service, I will use them again in the future. Thank you so much. I recommend to all the peoples.
B.
I needed an agent for importing and was recommended Easy Freight, they were very helpful in sorting everything out with no issues. I had a number of queries as it was my first time importing, the team at Easy Freight answered my queries almost immediately. Will use their services again.
Regards Ben
K.
Really appreciate the service provided by Marina. She is very professional and helpful. Highly recommended.
A.
The knowledgeable EasyFreight team helped make shipping my goods to NZ with much ease. Fast and prompt communications throughout the whole process from shipping to receiving. Excellent!
H.
Alena provided a great service for my container with personal belongings from Dubai. Customs clearance and unloading went well and smooth. There was a misunderstanding with the delivery but it was fixed. Will recommend you to my friends.
Z.
I was working with an other company and felt I was overcharged. Turns out the original bill was $1200 more than it should have been. As I was desperate to find a solution I contacted Max & Easy Freight for advice.
Max was ready to help and thanks to him I received a corrected bill. I'm more than happy to recommend him for you guys and girls reading this review!
Cheers
K.
We have used Easy Freight several times now to import goods from China and the service we have received has been great. They always keep us up-to-date with shipment progress and if we do have a query a person answers the phone - we do not have to leave a series of voice mail messages before someone gets back. Delivery is straight to our yard so they take care of everything. Would recommend their services to anyone looking to import, especially if they are new to the process.
Lorna Maddock
K.
I got a great service from Marina who was doing the customs clearance for the cabinet I ordered from Shanghai. I received it yesterday and it is all good. The communication was easy and fast. Will use their services next time.
G.
I appreciate your services for my parcel from Australia that was held by customs. Marina explained me all the details and processed the clearance very fast and then the next day I received my package.
We will recommend you to my friends and contact you again in future.
Thanks - Reuben
Z.
I want to thank Sanjesh for the great customer service he has helped us with for the import of our machine. We really appreciate all the help and you have made our first big import an easy and stress-free one. On behalf of ZWES team, our heartfelt gratitude to you and the Easy Freight Team. Hope to work with you again in the future.
S.
We have used Easy Freight for the past four years to bring our cleaning products over from the USA. They make it so easy for us and our USA suppliers, who deal with dozens of other Freight Forwarder companies from all over the world can't speak highly enough of Easy Freight. They are so reliable and keep us updated at all times. We highly recommend Max & Sanjesh from Easy Freight.
M.
We really appreciate all these guys help. And My broker was really good with communicating and making sure we received all the help and answers we need. I will come to these guys again in the future without a doubt.
S.
Alena was very professional and helped with the freight and customs clearance of our container from China. All went smooth and easy. Will use your service when have next shipment ready.
A.
Marina did a great job in clearing my parcel through customs. The process was fast and easy. Will use your services again in future. Thank you!
G.
Easy Freight provided great service to me for my airfreight from Germany - the response was fast, the customs clearance was done without the delay, the team is very professional. Will definitely use their services again
M.
I have used Easy Freight twice now for the importation of goods into NZ and both times I have received outstanding service from Alex. Customs clearances have been easy, fast and straight forward. Many thanks and I would recommend Alex and Easy Freight as they are my preferred import broker.
V.
Easy Freight were very helpful with my customs clearance and arranging the delivery of the products I imported. They explained everything clearly and gave constant updates by email and phone. I would definitely use them again.
E.
Easy to communicate and responded to our request efficiently. Will happily use EasyFreight again when next required. Answered all my queries fast which was amazing as we were on a tight deadline.
A.
Sanjesh provided an excellent service for our shipment of batteries from Australia. The clearance and delivery went smooth. Will use your services again for future shipments.
Happy to use them again without reservation
R.
Really happy with the way you got things through in an efficient manner, so definitely a supporter and will use again! Process gave me a bigger appreciation for all the work you do to get it going through, and particularly to get it going through so promptly. Appreciate it wasn't the easiest cargo/situation but Sanjesh (and the team at Mixport) really went the extra to make it work.
A.
Great working with the team from EasyFreight. Lily and Sanjesh and the rest of the team did a great job specifically around quoting (coping with me needs a lot of patience), scheduling and communication in general. Delivery of a large amount of goods from China went very smoothly and I always knew what was going on. Highly recommend and well done!
C.
Excellent Service, have been using Easy Freight for a couple of years now and we just email them our request with our documentation and they complete quickly and easily - Perfect
T.
Easy freight helped us quickly get our key equipment delivery through customs. They were efficient and attentive. Great service.
K.
Marina handled the clearance of my cargo very well. It all went smooth. I like that all the steps were communicated to me and I have received all the required information. Will contact you soon again for the upcoming shipment.
K.
My equipment for a training session was unexpectedly detained by QT airport and I had no idea how to get it released. EasyFreight were fantastic, assisting in urgently processing the required paperwork so that I could pick up my gear and still complete my customer appointments. Great service.
D.
Thanks Sanjesh and Alena for your assistance with two recent imports from China. It seems there are always small challenges with importing but the team at EasyFreight take it in their stride and really do make it easy. I will definitely use your services again.
R.
A one off machine purchase from China seemed to create many hoops for import. I am pleased I didn’t try to manage the process myself and am VERY pleased I chose Easy Freight NZ for the helpful assistance of getting my import through a random customs check to our door.
Roger, Auckland.
R.
We had an urgent shipment required for a pre-Christmas delivery. Easy Freight were excellent at keeping me constantly informed about the status of the shipment. Based on their communication we were able to take pre-orders and make deliveries in time before Christmas. Apart from finding a faster vessel and getting the shipment to NZ very quickly I was really impressed by constant updates and overall professionalism.
N.
I was in urgent need to get the printers and accessories cleared through customs as we had a show coming. Marina did a great job and cleared it in one day. Definitely will use them again next time.
L.
Thanks to Ben and others in the Easy Freight team for help getting us sorted out for our first import order. Ben was very helpful and efficient and patient with a novice! Thanks to all the team
C.
I approached Easy Freight to clear freight that was coming in from China.
Max and Ben were extremely helpful and explanatory for those who have never imported before. They were upfront with the costs and there were no hidden costs.
I will definitely be using Easy Freight in the future, and next time I will use them for the whole Service.
Thanks Guys
A.
Easy Freight is very professional team. I used it to deliver disposable tableware from China to New Zealand. They suggested how to make it easy, faster and cheaper for me (delivery, customer clearance).
Definitely I will use it next time
D.
We recently moved home to NZ from Australia and used Easy Freight to ship our vehicles from Melbourne to Auckland. The entire process was very streamlined and professional. Alex was a pleasure to deal and kept us fully informed from go to woe. Dean
M.
First time importing anything and it was a simple process using EasyFreight. Very helpful and the item was cleared very quickly. I would definitely use them again.
F.
Easy Freight provided a very professional service that I would highly recommend to any other SMB looking to import a container into New Zealand. The director Max is a very approachable, friendly and efficient gentleman. I worked with Sanjesh throughout the knitty gritty paperwork filing part of the process and he to was great to work with. Overall a great company that I will return to for my next order!!
Y.
Easy Freight has been our first preference service provider for Customs brokerage for a number of years, we have found them efficient, competitive and best of all EASY to deal with. Highly recommended!
H.
The main reason I chose your company for my first shipment was due to the very prompt responses via email and text from Max and Alex after submitting a request for quote via your website. I think the text confirmations are amazing e.g. “we have just sent you an email etc.” and the very prompt response timeframes I believe would be hard to beat - though I wouldn’t know because I’ve not needed to look elsewhere for another broker.
Same goes for the second shipment I did through you guys. My first experience was the best, most efficient and friendly customer service - there was no question as to choosing you for my second shipment.
These two shipments contained decorations for my wedding, which is this coming Saturday. With the very short timeframes, unexpected costs (I’m new to all of this and was very naive about costs once the shipments arrived to NZ), before engaging you guys it had been a total nightmare for me. But you guys have been the best part by far!!! Thank you for making this seamless for me, I really appreciate it.
I would highly recommend your company to anyone in future.
M.
I found Easy Freight on the internet when I searched for a reliable customs broker. They were very fast to respond to my queries despite it being out of office hours and they were able to expedite my shipment quickly which helped me make an important deadline. I would recommend them to anybody looking for a similar service.
C.
Thanks to Olesya and her team who did customs clearance for our goods from Austria. We did it for the very first time and they were very supportive and provided excellent service. Will use them for our future shipments.
K.
I was stuck trying to get hold of the right people at NZ Post and Customs for over a week and when I got fed up I contacted Alex from Easy Freight and he sorted the issue out for me straight away! I have now decided in the future not to bother with NZ Post or customs and go straight to Easy Freight :)
I also really appreciate them taking my tiny order just as seriously as if I were a large importer!
Definitely 5 stars!
i.
Hi Easy freight wasvery helpful with us ,I am a rather anxious first time importer. They had great patience with me and went over and above. All went well..no hick ups...they supported us. I also want to praise the delivery person, who was very helpful,kind,effiecient,fast. I am a disabled person who had to deal with receiving a large machine. The delivery man made it all possible. He is very fast thinking.
B.
Was happy with the services for my shipment. The communication was prompt. Sanjesh was informing me on each step so I knew what was going on. As it was timber from overseas it required a lot of attention from MPI but it was the first shipment so now we know what to expect and will use your services in future shipment.
S.
First time importing and Ben from Easy Freight made the process a whole lot easier for me. He understood my situation as a first time importer and acted with efficiency and professionalism to get my cargo cleared in no time at all. Will be using again
h.
I use Easy Freight for all my imports from China. Their service is fast, cost-effective and very professional. Hamish.
k.
Easyfreight are our go to guys for all our customs requirements. They are quite simply the ABSOLUTE BEST!!!! I cannot speak highly enough of these guys. I just had an issue with one of the 'big companies' who have been mucking me around for 2 weeks (wasnt my choice to use them). I got Easyfreight involved, and they had everything sorted in 2 hours. That is A Grade service!!!!!! Karl Renner - MD Lilshoppers NZ Ltd
P.
As a first time importer my attempts to handle the system were met with a wall of beaurocracy similar to the wall in Game of Thrones. (I think there was a wall in that show?) Plus I met a dragon at NZPost. A quick phone call to Mr and Mrs Easy Freight had the goods out by that afternoon.
Highly recommended
D.
Importing a bunch of household goods under a temporary import exemption provides for some extra hoops with Customs. Max, Sanjesh and team got it sorted just fine. And over the holidays to boot. They also arranged forwarding to our final delivery point at very reasonable cost. All-in-all a very pleasant and professional experience. Very up front about costs and fees, no surprises.
Don't import much, but would happily use Easy Freight again if the need arises.
A.
I've had a great experience with Easy Freight (Max and Sanjesh) in importing goods from China. Every time I need a forwarder I get at least two quotes and Easy Freight has always provided the best price! Will definitely come back to them again. Personally recommend to anyone needing a forwarder.
Aziz Razzakov
Polar Buildings Ltd.
S.
Hi Reader
I engaged Easy Freight in November to do couple of shipment for Shisha World Limited. Before engaging them I inquired with Mainfreight. They were really eager to assist but took too long to respond. I approached Max and he gave the quote on the phone plus told me clearly the process involved .UAE shipment - Easy Freight arranged everything from picking up the goods to delivering to us. Door to door service. Always contacted me to advise the progress. Perfect
China shipment. In this case Easy freight had to consolidate the goods from 4 suppliers, various location. It was very time consuming and painstaking work. I imported some electrical stuff from China and the goods were dangerous goods. It was a very tricky situation where more paper work was involved in terms of government regulation. Easy Freight had to go through a lot to get this organised for me. More importantly the goods arrived before Christmas. Perfect. Easy Freight exceeded my expectation. Easy to deal with. Friendly service. I will no doubt recommend Easy Freight to any business. They are good
L.
Easy Freight provided me a fantastic service, super fast to respond and answered all my questions. They were incredibly easy to deal with. Will definitely use them again! Thanks
K.
Thank you Max & Alex :) Prompt communication ! Very fast service, Highly recommended. I found Easy Freight via google and now very impressed . Indeed, No doubt I will be using Easy Freight again for next importing ^_^
P.
I used Easy Freight now 2 times for sea freight deliveries from Germany. Prices are very competitive and service / communication is excellent. Peter, Managing Director of Stoeveken Cosmetics
R.
We recently imported some gym equipment from the USA and had a hiccup with documentation from the supplier. EasyFreight were really helpful and proactive in assisting us resolve the problems and enabling the delivery of the equipment in a timely and very efficient manner. Much appreciated.
W.
I've used easyfreight a couple of times now after issues with other brokers. Great at chasing me up for any required details and keep me informed where our products are through the delivery. Will be my go to from here on.
Thanks team.
Klusta Imports.
M.
I was importing a container load of window joinery and didnt have a clue how to get through all the border control and customs stuff. Easyfreight made it so easy and were very proactive in getting me to do what I needed to in good time that I woudnt hold up the process, They were very good communicators and happy to be flexible to use my preffered trucking company.
I would be happy recommend the team at Easyfreight to anybody. Thanks so much Max and Sanjesh!!
M.
I wanted to do the smallest amount of work possible when importing some equipment for my business. Easy Freight did all the nitty gritty stuff - allowing me to focus on my work. Highly recommended!
P.
Wicked first experience using these guys as well as ordering a large shipment from overseas. They made it super smooth and broke it down in laymans terms, what I noticed was they didn't bash other companies and just talked about how they operate and what they will do for the customer as opposed to other companies talking bad about their competitors which I thought was distasteful. Will use again and recommend to all!
E.
Easy Freight took care of customs brokerage for me and then arranged for goods to be devlivered to my door. Fast, efficient service and
great communication. I will be using them again in the future.
J.
Easy Freight were fast and efficient to work with. They made the customs process very easy and their prices were very reasonable. I would happily recommend and use their services in the future.
S.
Alex and Ben did a great job in clearing our personal effects through customs. Everything went smooth. They answered all our questions and provided all the information we required. We will recommend them to our friends.
M.
Just spoke to Alex at Easyfrieght after phone cold calling - very impressed with his clarity and information! First time for me at importing by sea and having to do some ground work in advance and source information and reach out for expertise.
R.
We've used Easy Freight several times for the customs clearance of clothing and accessories & everything was done without delay at an agreed rate. I will continue to use them!
L.
I've used Easy Freight's customs broker' & delivery service quite a few times. Always quick response, good communication. Will use their service again for sure.
E.
Easy Freight helped us a lot with customs clearance of our personal effects. All our questions were answered fully and quickly. I would definitely recommend this company.
M.
very professional quality service was delivered and they are just the right people for such a services, we have had so many import through them and all in best condition.
G.
Thanks for everything, you guys have made the process very easy.
This was a test run and are hoping to do bigger numbers in the next 12 months.
S.
I have to thank you and your team especially Benjamin, for making the import of our good so straight forward.The whole proceed was much simpler than we were expecting. We will have more of these type of imports so we will be using you again
L.
Excellent service, super fast progress. Highly recommended. Please do not use NZ Post Custom broker, you would save years of frustration with Easy Freight
C.
Have used Easy Freight twice now, both times I have given them very short notice of my shipment and they have managed to still get it across the line for on time delivery, great service!
A.
Very glad I booked a customs broker to help my with the import of a large Art Deco lamp from the U.S. as it would have been very difficult to negotiate the paperwork, pick up and applicable fees without having someone who really knows these systems on board.
S.
Found Easy Freight to be really helpful and informative. This was also my first time importing and I found them them to be quite patient as well. Because of Easy Freight the whole customs process went very smoothly.
R.
We leave managing our freight and logistics requirements to the experts so that we can focus on doing what we do best. In this regard we have been delighted with the service we have received from Easy Freight.
D.
Ben provided an excellent service for import customs clearance of my cargo from Australia. Will recommend your services to others and
will be contacting you again for future shipments.
M.
Great communication and everything arrived in a timely fashion even with covid. Made everything alot easier
P.
I needed help importing books into New Zealand and Easy Freight did the job. I recommend their service and would definitely use them again.
B.
Easy Freight solved my requirements with fast efficient service & good communication.
I would certainly use Easy Freight again.
Thanks to Alex, Max & the team
J.
We needed a solution fast and Easy Freight was able to arrange everything in time for us to make our deadline and gave lots of helpful advice. Would definitely use again : )
R.
Using Easy Freight was very easy, they took care of everything, had great communication and the whole process went very smoothly. I will be using them again for future imports.
D.
Great communication, good customer service and very knowledgeable. For one of my shipments the shipping company really messed up and delayed things but Adam and Max from easy freight were extremely helpful to get things back on track. Thanks
M.
All went fairly smooth. Always fast to reply and container cleared and was delivered in good time and good condition after being unloaded and repacked. Would use again for sure.
C.
Well done by Marina who cleared my parcels from China that were held by customs. I got all the information and consultation I required on my future shipments. Will use their services again
E.
These guys are pretty knowledgeable and have a good experience in their business.
What is good with them -- they would recommend you a solution, that is favorable for you rather than for them: they would rather reduce your payment to them (or even loose you as a Client for the job at all !), but tell you how you could save you money on your import procedure.
Highly recommend them to everyone!
Л.
Great customer service! Quick processing times and proactive approach! They stayed in constant contact with us, so we knew exactly where we were at. Definitely exceeded our expectations!
M.
I spoke to Ben who helped me with my customs clearance of my household effects. Everything was organized and arranged that same day. Perfect service, highly recommended!
T.
My parcel from the US was held at customs. Ben did a fantastic job to clear it. It all went easy for me so will recommend your services.
A.
I found the service provided by Easy Feight to be swift, efficient and good value. Should I need customs clearance in the future I will use Easy Freight again
R.
Excellent to deal with, very helpful when I was having issues. Will definitely be using again in the future.
Z.
Fantastic communication and updates throughout the transit of the freight. I'm impressed by their customer service and speed of response to requests for quotes and for pickup of goods. All for a great price as well!
C.
Exceptional service from Alex and the team at Easy Freight, Very easy to deal with. Will continue to use their services. Highly recommend them to any business.
I.
Marina was very supportive in processing my shipment through Customs. All was explained to me, information was clear to me and the process went smooth. Will contact again in future.
s.
It was really fast and easy! Customs clearance include all paper work and money transfer has been completed the less than a day. It was incredibly pleased. Awesome guys. Highly recommend!
А.
"Very happy to recommend Max, Ben and the team at Easy Freight.
Received goods in good condition and on time with clear communication along the way." by Steve Upton from Vending Innovations ltd
N.
Easy Freight made the whole process easy and communication was great. Alena was prompt, and made sure everything was done quickly and efficiently.
T.
I spoke to Marina who did the custom clearance for my goods from Dubai. Everything was done without delay at an agreed rate. I will use them again!
K.
We have used Easy Freight several times now to import goods from China and the service we have received has been great. They always keep us up-to-date with shipment progress and if we do have a query a person answers the phone - we do not …
L.
Excellent service, super fast progress. Highly recommended. Please do not use NZ Post Custom broker, you would save years of frustration with Easy Freight
K.
Great service as always from the Team at EasyFreight!
M.
I found Easy Freight on the internet when I searched for a reliable customs broker. They were very fast to respond to my queries despite it being out of office hours and they were able to expedite my shipment quickly which helped me make an important deadline. I would recommend them to anybody looking for a similar service.
J.
These guys were super easy to deal with - we will be using them again for our upcoming shipments
A.
Great working with the team from EasyFreight. Lily and Sanjesh and the rest of the team did a great job specifically around quoting (coping with me needs a lot of patience), scheduling and communication in general. Delivery of a large …
K.
I was stuck trying to get hold of the right people at NZ Post and Customs for over a week and when I got fed up I contacted Alex from Easy Freight and he sorted the issue out for me straight away! I have now decided in the future not to …
C.
Excellent Service, have been using Easy Freight for a couple of years now and we just email them our request with our documentation and they complete quickly and easily - Perfect
D.
Awesome company. Awesome communication. Highly recommended. Thanks for your amazing work
T.
I spoke to Marina who did the custom clearance for my goods from Dubai. Everything was done without delay at an agreed rate. I will use them again!
C.
Max and the team were VERY helpful and fast when helping me clear some products through customs.
I highly recommend working with them if you need a service like this!
I will be giving them my repeat business
Y.
Very good experience with Easy Freight. They sorted the customs very fast for us and very friendly staff to help. Thanks Easy freight.
S.
Great efficient service. Staff were very knowledgeable and helpful. As a first time importer, they took care of everything from customs clearance to delivery. I would highly recommend and use their services in the future.
s.
Another good import job. Excellent service all round. Ben and Max took care of everything and the communication from them to our suppliers and ourselves was great.
Thanks guys.
Zumeeni Electric Scooters
J.
Thanks to Ben who did the customs clearance of my goods arrived from China. He did an excellent job. Will use their services again for my future shipment.
H.
I worked with Easy Freight who imported goods for me. Everything was done without damages. I will use them again!
B.
I have recently imported a container load of car parts from USA.
Easy freight were easy to deal with and I will definitely use their services again.
X.
My boss and I’m very happy to work with you! Fast response and never let us down. Thank you so much for your help!
M.
Easy Freight gave great service, thank you! I got updated frequently which was very helpful.
A.
Thank you very much for clearing my cargo. Your business is 2nd to none. Between lily and Ben they answered all my questions and helped with everything question i asked. A pleasure dealing with you and i would highly recommend your company to anyone.
k.
i contact most freight company to get best price for pinball machine from czech republic to christchurch. Easy freight best price awesome friendly customer service
I would definitely recommend Easy Freight to anyone looking for freight services
F.
Easy Freight were certainly easy to deal with! Great communication and they worked fast. I happily recommend them.
K.
On behalf of Te Kohatu Hangi Cookers / KBR Services 2011 Limited we are very happy with the service we received from EasyFreight and will be using them again in the near future :)
N.
These guys are thorough, patient and persistent. Sanjesh was a delight to work with and kept me up to date with what is going on, what is going to happen next and ensured that everything goes as planned. I will work with them for sure in the future.
J.
Your service and pricing was all wonderful, thank you very much for your help with this! 5 stars all the way and we will definitely be using your service again in the future.
Y.
I used easy freight as I was referred by a friend, very professional and easy to deal with. All my goods were cleared without any problems, I will be using easy freight for all of my business needs
N.
The team were really helpful as we were importing for the first time. All documentation was sorted with minimal input from us and the goods arrived without delay and in perfect condition.
B.
Amazing service, very responsive and helpful, used Easy Freight twice now and would recommend them to anyone. Thank you for your excellent service, Brigitte
R.
Hi Easy Freight has always help us getting our work without any delay..recommended!
C.
Great service. Easyfreight are highly organised and take care of everything. We are kept updated regularly as to the status of our shipments, processing and delivery. Highly recommended.
N.
It was great, perhaps better communication with the supplier/seller, though I know language may be a barrier and I am quite new to this so things may take longer. Other than that great service
D.
I spoke to Marina who imported for me ATV toys. Everything was done without delay at an agreed rate. I will use them again!
M.
I had a single item that needed customs clearance after haveing an absolute nightmare with nz post on another item I used Ben from easy freight and holey moley within 1 day he had arranged clearance and item was on its way within the week I will be useing easy freight for all my overseas parcels now ,I can not recommend them enough for piece of mind and communication .. thankyou Ben and earyfreight!!!!!!
A.
Hi,
My name is Anastas Markov.
Alex and his team have an exceptional level of service. Communication and acting was perfect.
I am definitely recommend they services to anyone.
Regards
M.
Great service and effective communication.
A.
Very easy and fast contact. Perfect service. In time delivery. Step by step reports regarding cargo. Highly recommend. Will definitely deal again. Many thanks
O.
Everything was great - fantastic communication and service. We don't do a lot of customs clearance - if we do need to again we will certainly use your services.
К.
Everything was great - quick and easy. We will definitely use your services next time.
T.
The team at Easy Freight made everything nice an easy. The whole process was taken care if and was updated throughout the entire process.
C.
On point communication, service and knowledge
V.
Alex responded to our emails very quickly. He went out of his way to help us when we had issues with Customs on the arrival of our goods. Thanks Alex!
1.
Good handling of clearing my shipment through customs. Communication was clear, all went quick. Will use your services again in future.
G.
Easy Freight did the customs clearance for me. Great service, I will use them again!
c.
I spoke to Sangesh who imported for me wooden furniture. Everything was done without delay at an agreed rate. I will use them again!
M.
This company has been with us since the beginning. They are helpful, honest, reliable and easy to contact if you want an answer quickly. Straight forward and they really do take the hassle out of importing items. THANK YOU GUYS!!!!!
A.
Really happy with the service. They are always very responsive. Will continue to use Easy Freight going forward.
R.
Thank you for handling our shipment from China. Despite some miscommunication with the supplier everything else went well and smooth. Will contact you soon for next order.
S.
A good experience with Easy Freight. very professional with immediate responses.
very recommend
A.
Highly recommend EasyFreight, I had no experience getting shipments into NZ and they were very helpful throughout the process.
P.
The sevice was really good , everything was new to me so very helpful and helped me navigate customs..will use them again for my future imports.
D.
Fast and clear communication, great group of people to work with! Customer satisfaction is at the top of their business operations. Recommend to others.
S.
First time I had to use this service and they were amazing!!! Highly recommended. Thank you so much, you helped make the whole process alot easier.
N.
Everything was professional and fast from the word go. Super impressed with there service at the collection site. Will definitely use them again
D.
Very quick and easy process with Easy Freight - they made the whole process of clearing a delayed parcel very simple.
t.
Great service ,will be looking in the near future to doing all my importing through their company :)
G.
As per always, you did amazing and everything went so smooth and easy. You’ve got one happy customer here.
X.
These guys helped me when I imported my car overseas. The process was worry free and the cost is fair. Would recommend these guys to my friends.
r.
You did a great job. I will definitely engage you again as need be from my end.
Richard Malter | SIS Manufacturing Ltd
М.
You were less than half the price of Mainfreight. I will deffinately be using you again. I will be doing at least another 3 shipments within the next 12 months and you have my business.
V.
Very fast, efficient and friendly service. As it is the first time I have needed to use a customs broker they were very helpful. Would highly recommend.
A.
Marina is always very efficient with managing the paperwork. I would recommend this business to others.
M.
I am happy with how everything went. I was well informed on every stages and excellent customer service from your team.
E.
Excellent and very quick service - solved an urgent issue in matter of minutes. Highly recommended!
C.
Lily was excellent and always answered my questions in a timely manner. great service, quick and easy and will use again.
E.
Yes, everything is fine. Good communication with Marina and the team. Good job well done.
R.
I had never done this before and Marina was very patient and made it easy for me every step of the way and right on Christmas too. Very impressed!
J.
Thanks for your help. It was an urgent matter and all has been taking care of on time. Will definitely come back if a same situation comes up again.
K.
Great experience and competitive on price vs competitors. About to use easy freight again
S.
Your team's service is very good and I am quite satisfied. Hopefully in future we have more cooperation with your company.
M.
Excellent service with some pretty tight deadlines. Communication at the forefront and much appreciated. I would not hesitate to recommend their highly professional services.
B.
Great service. Great communicators. Will definitely use again many thanks to Alex, Ben and team.
A.
Great, efficient service from Ben. First time I had used Easy Freight and will be using them again
e.
I needed help importing a full container into NZ, I found easy freight after a google search and found them very good to deal with.
S.
Alex was amazing! He went above and beyond in organising our shipment and getting it through customs in a very timely manner.
C.
Easy to deal with, clear communication and made sure that the clearance and delivery happened promptly so our good arrived in time for the deadline
C.
I made an enquiry, although they couldn't me help they were extremely helpful.
B.
friendly, patient and helpful, answered any questions quickly and made the whole process less daunting. recommended for any one new to importing and requires a bit of hand-holding
G.
Was grateful for the kind and caring attention to our needs, especially for a newbie.
J.
These guys were super easy to deal with - we will be using them again for our upcoming shipments
A.
These guys are super quick and spot on. Been using them for a few years now and every single time it is just a breeze !!
Thanks a lot guys for the awesome work
M.
Excellent service, very good communication and accommodating of our needs.
Have recommended to other business associates which still use them due to top notch service.
A.
Found EasyFreight online and used them a couple times. Max and Sanjesh were so helpful and the whole process was smooth and easy :)
C.
Very fast and professional service. Excellent communication.Will definitely use for future imports.
M.
My customs clearance was arranged very quickly at the agreed rate. I would use EasyFreight again.
P.
Sanjesh you’re a champion, keep up the great service. More shipments coming soon.
Paul
Flight Experience Global
P.
They helped clear a huge package at customs. Was very quick and easy with lots of clear communication!
C.
Great service. Thank you.
M.
Great service, replied quickly to emails and very helpful
Matthew Stuart
Waypoint Design
A.
Thanks so much for a exceptionally professional, smooth and excellent value process from start to finish. Look forward to working with you again!
G.
First time importing something and it all went smooth. I'll use them again when I next have something to clear.
S.
Your service was great, thank you very much for it. Certainly get you guys in again if need be.
D.
Really helpful service, would recommend. Economically priced and will be using for our future shipments.
V.
Use Easy Freight service on the regular basis and very happy with it. Reliable, quick and spot on!!
E.
Fantastic service, thanks. Will definitely be using your services again.
K.
Fast and professional, comparable price, got the job done only via email, got my shipment cleared during public holiday. Thanks very much
R.
Your team was AMAZING. Thank you very much for the responsiveness and genuinely nice people involved.
E.
It was great service all round from communication to service delivery. Awesome thank you.
V.
poor service i am waiting over a month for refund and invoice... they take 4-5 days to reply on the email...all sorted it was just a misunderstanding but its resolved quickly
d.
Marina was great everything was super easy and super fast. no hidden costs.
T.
Great customer service.
They look after us really well.
Highly recommend AAA+++
P.
Very efficient. The team took the hassle out of a daunting task. Professional service. Will use this service again.
D.
Awesome company. Awesome communication. Highly recommended. Thanks for your amazing work
E.
Very professional and prompt service.
These guys definitely know how to keep you updated about your cargo.
I.
I found you through your google ad. And Max was pleasant to deal with over the phone! Many thanks!
S.
Over 6 years working with EasyFreight.co.nz. Thanks for the great job!
D.
Service was excellent, everything went as expected with no hassle.
D.
Service was excellent. Will definitely work with you in the future.
N.
Fantastic service and clear communications. Very easy to deal with. Thanks so much
S.
Thanks for the follow-up email. Everything went through without a hitch.
A.
Always great service
M.
Took control of the incoming shipment, so the hassle was gone. Thanks guys. All stocks arrived on time and undamaged.
S.
Very good job done by the guys
Very quick and professional
White Rock International
T.
Ben and the team made my first import so easy. Thanks
C.
Service was good as always, thank you very much.
D.
I was emailed on what was going on with my goods from China to NZ.
It was GREAT!!!!!
A big thanks to Max!!!
J.
Very fast and cleared my package with no trouble at all
K.
Great service as always from the Team at EasyFreight!
S.
Very easy to deal with, quick and responsive and made the whole process simple
M.
Great service and very pleased with the overall experience. Will use again and highly recommend.
D.
Ben got my personal boxes of games cleared through customs with a minimum of paperwork and hassle.
V.
Fantastic company to work with. Always best advice and fast and efficient service!
x.
Everything went well. Very professional and efficient.
a.
We are very pleased for your nice service. Thanks a lot.
I.
Excellent service and communication. Hassle free delivery as was promised.
A.
Super fast... no hassle people.
Happy that I went to them.
L.
Very helpful and efficient service
M.
Great service! Professional, accurate and cost effective too.
A.
Service was great, Benjamin was helpful and responsive.
B.
Great customer service. Everything went very smoothly. Thanks
P.
Easy to deal with. Good price. Will certainly to continue with these guys.
D.
Excellent and super quick service . Probably the best agents in nz .
J.
excellent service, highly recommended, incredibly helpful, friendly and professional staff
M.
Awesome service! Definitely recommend.
H.
Hi good service offered by them!
C.
Very helpful for a first time importer, and very efficient! Thank you
A.
Excellent prompt service, Highly Recommend
C.
Prompt friendly service. You won’t be disappointed.
J.
Great service again. Thanks Marina.
L.
Fast and efficient service . Thank you Max and team.
K.
Fast and professional, comparable price, got the job done only via email, got my shipment cleared during public holiday. Thanks very much
E.
Great service thanks
J.
Helpful, quick, kept me updated regularly.
D.
I was emailed on what was going on with my goods from China to NZ.
It was GREAT!!!!!
A big thanks to Max!!!
S.
Easy to deal with, quick service, cheap price!
M.
Quick and easy to deal with, no problems or concerns
M.
Great service!
D.
Ben got my personal boxes of games cleared through customs with a minimum of paperwork and hassle.
X.
good servie.
X.
good servie.
N.
AMAZING SERVICE!!
P.
R.
A.
S.
N.
K.