Reviews of The Crossing. (Optician) in Christchurch (Canterbury).

The Crossing

149 Reviews

59 Comments

Optician

Optometrist

Contact lenses supplier

Eye care center

Optician

Sunglasses store

12/166 The Crossing, Cashel Street, Christchurch Central City, Christchurch 8011, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of The Crossing, Optician in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of The Crossing

Monday

9 a.m.–6 p.m.

Tuesday

9 a.m.–6 p.m.

Wednesday

9 a.m.–6 p.m.

Thursday

9 a.m.–6 p.m.

Friday

9 a.m.–6 p.m.

Saturday

9 a.m.–5 p.m.

Sunday

10 a.m.–5 p.m.

Reviews of The Crossing

W. L.

Superb service from the team at The Crossing, Christchurch! Excellent Optometrist and staff to help select frames and lenses. I also received my new glasses in less than a week, so very happy.

N. D. C.

This is my 2nd-time purchasing prescription glasses (1st at Riccarton) and I was very lucky to have Jamie as my Sales Consultant again at OPSM Crossing. He's very helpful, honest and kind. He helped me choose the right glasses and he even make sure that I will get the best one at an economical price. I will surely recommend OPSM to my family and friends. I will also tell them to look for Jamie as he knows what is best for his clients. I hope that OPSM management will notice all his efforts and will compensate him accordingly. I will surely purchase my 3rd glasses next year and I hope Jamie is still there to help me out. Again, thank you, Jamie. I'm very happy and can't wait to wear my new glasses😁😁😁 In addition to ^, I tried using my old glasses and it's perfect. The reason why I'm getting a new pair is that I'm having a headache and it keeps on slipping. I went to Hornby and Riccarton OPSM branch more than 10 times to have my glasses adjusted. But Jamie did extraordinary work I did not ask him to do anything to my current glasses but he just check them for less than 10secs and he find out that my glasses are loose and now I'm using them and it's perfect, I'm not feeling any fatigue and it's not slipping into my nose. I don't think that I need to change my frame but I'm still happy to buy the new one to show my appreciation to Jamie. Thanks again.

Just popped in to get my glasses put back together. Super friendly, super quick, and didn't even charge me! $20 donated to the Heart Foundation as promised 😁

A. B.

Awesome helpful friendly and highly professional team. I am so glad to have you thank you. Andy B

A. S.

The customer service is very good! I found a very nice frame, I loved the "cat eye " style!!

R. B.

Had a fantastic experience at this OPSM. The optometrist Oliver Munro was excellent. He worked out the issue with my old prescription and didn't try to sell me something I didnt need, which has happened in the past. The associate Kim was lovely and was very patient while I tried on half the frames in store. Got the perfect pair and I'm very happy!

B. I.

The staff here where ultra friendly and informative. Really helped me for the process of buying my first pair. Easily some of the best customer service I have personally experienced. However, I would have wished for greater communication when my order got delayed due to courier issues. Despite having to wait a few more days, I was very much pleased with the quality of my glasses. Would highly recommend.

A. E.

I have to have eye checks on a regular basis and have to say that Tim is one of the best I have come across. Thorough, informative, friendly and more to the point has all the latest techno gear, you really feel like you have had the best eye test ever! The ladies on the shop floor are also attentive and helpful. Overall a fantastic service that can't be beaten!

D. B.

These people are really into professionalism, great customer service and rapid delivery of the product. Simply put, I have worn glasses full time most of my life and have experienced the services of a number of not so great opticians, and one fairly good, but expensive one. This was my first visit to OPSM at 'The Crossing' , I am impressed with their service, efficiency, end cost and fast delivery of my new glasses, the eye exam was very comprehensive and included colour retinal imagery. Frames were really well priced and lenses were the nice thinner, lighter variety. This is actually the second time ever, I have not had to go back and complain about a problem with the prescription or the frames. Great Job OPSM Thank you!

P. A.

5 stars is an understatement. I was frantically searching for anywhere I could get my contact lenses on short notice and Kim from OPSM happened to find my exact prescription, same brand and everything. Absolute legends absolute life savers!

J. D.

I love how friendly the staff are!!! Very warm and welcomey vibe! They made me feel safe and just had some good fun! Definitely Recommend this branch! 🙏

M. &. S. H.

Great experience with the OPSM Crossing team in Christchurch city this morning for eye test, scan and frame selection. Welcoming, thorough and professional. Highly recommend.

P. V.

After trying different companies, I am pleased to say that I have found the place for the health of my eyes. The optometrist was really good, she did numerous exams and did not rush to diagnose me anything until she did numerous check-ups and exams. I also had an amazing experience with one of the lovely ladies in the front. Kim was excellent, helped me find the perfect glasses and also helped me get the best offer without necessarily trying to "sell" but worrying about your vision. I highly recommend visiting these guys.

D. M.

Tim is very professional, thorough and communicates what he is doing and what he sees in easy to understand language.

D. B.

Very friendly, professional and helpful staff

G. R.

professional friendly staff modern tidy shop , excellent equipment . no pressure selling . staff explained each step of the examination and showed and explained photo results . this was particularly important as my husband has dementia . He was treated with politeness and respect

V. R.

I wouldn't go anywhere else We have followed Tim from another OPSM branch, he is extremely experienced and knowledgeable with a lovely caring manner.

W. H.

Always a pleasure to deal with the team at The Crossing, I'll keep going back for the friendly and relaxed service.

always receive great service and advice from the staff at The Crossing branch

T. F.

oh the service was so brilliant, The lady who looked after me was (sorry I cant remember her name sorry) was so understanding supportive and it was about a sale . It was about caring for her customer, christchurch central shop rocks

N. G.

Excellent service. I wasn't able to pick up my contact lenses and you post it to me to my surprise... Stunning!

N. S.

Excellent customer service. Very nice people. Very thorough. Won't be going back to Specsavers :)

S. S.

Fabulous service start to finish. Totally recommend the whole team at the Crossing OPSM. Glasses arrived within a couple of days. Exceeded my expectations

D. F.

Really helpful staff in this shop. In particular Kim who went over and above to assist me in finding the type of lens I wanted

Wonderful customer service, friendly and helpful . Would have to say they are the best opsm in chch

M. H.

Fantastic experience with Tim and Nicola this morning. Lovely to have OPSM back in the city. Awesome service and advice. Thank you! :)

Great helpful and friendly staff, would highly recommend

R. H.

Tim gave great service. Quick, Easy and painless! Thanks Tim

S. D.

Tim is an absolute legend! Got my script 100% spot on again! Hugely happy!!

T. T.

Great service, had a glass adjustment at weekend and it has been done great plus its free. highly recommend.

Friendly competent staff, optometrist Tim is great and the staff were so helpful and skilful with their frame selection ideas.

G. M.

The staff were excellent, very helpful, friendly and explained everything and went out of their way to help me.

A. B.

Very professional and friendly. Highly recommended

C. P.

The staff I met were lovely and friendly and very helpful and professional

V. C.

Went there for an eye test. Found the staff really helpful and friendly. Highly recommend.

A. P.

Absolutely top notch customer service this morning, thanks guys.

Y. P.

Excellent customer service. Great choice of designer frames.

V. W.

easy to book; good experience overall;very professional optometrist

D. G.

I foolishly failed to do my research before coming to NZ and found myself without enough contact lenses — OPSM staff were kind enough to dig out some freebie lens to tide me over as I didn’t have time to have a prescription done - lifesavers, thank you!