Reviews of Specsavers Optometrists - Lower Hutt. (Optician) in Lower Hutt (Wellington).
Specsavers Optometrists - Lower Hutt
Queensgate Shopping Centre Shop 133, Cnr Queens Drive and, Bunny Street, Lower Hutt 5010, New Zealand
Description
Information of Specsavers Optometrists - Lower Hutt, Optician in Lower Hutt (Wellington)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Specsavers Optometrists - Lower Hutt
Sunday
9am–6pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–9pm
Friday
9am–6pm
Saturday
9am–6pm
Popular times
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Reviews of Specsavers Optometrists - Lower Hutt
A.
Specsavers have now moved to the ground floor in Queensgate Shopping Centre and the place looks so clean and amazing.
Layout:
Specsavers has changed the layout to be way more private for those who are paying for the glasses or having talks with the staff.
You first walk in and you are greeted to a more wide open area to look at and tryout glasses.
Then the second area is where you speak to the staff and pay for products, this area is around the corner in the back to be more private and more quite.
Then there are closed off rooms for the testing that you can have done, while also a being small the rooms branching off in different directions to make it less cluttered.
Vibe:
The front of the store is nicely lit up with enough light to see where you are in the store, the light behind the glasses draws you towards the displayed glasses and encourages you to try some out.
The floor is a nice bamboo wood floor that gets ever so slightly lit up with the lights from the displays.
The store uses their logos color theme of white and dark green, they use white on most of the walls but they will use a dark green every now and then to break up the bland walls.
Staff Interaction:
The staff are really nice and welcoming, if you ever need to ask a question about something feel free to ask as they are there to help you out on any questions you have.
When you are paying for products you are guided to either sit at a desk in the back around the corner or if there are none available they guide you to some waiting chairs to sit in.
My Interaction:
Sharon was the person I was with for picking up the new glasses and testing if they fitted correctly. She is the nicest person ever, she had some questions on how the review system worked as she was curious and she openly listened to what I had to say. When I asked questions she had the knowledge I needed and when she asked questions I answered in the best way I could too.
In my opinion she is a very nice person and she is very welcoming to learning new things the customer has to say. I'd say she is one of few people who will listen to me go on and on about something with out beginning to ignore me or try wrap things up to get pasted the subject.
-Aaron Austin
I.
The service here is wonderful! Jacinda was the optometrist who did my eye exam and was so helpful, took her time and actually listened to what I needed. On collection, Sharon was nothing but bubbly, positive, and had superb customer service. Also totally gassed me up and left me feeling really cute in my glasses! Thank you for a great experience all around
R.
I went into the Lower Hutt store today hoping to fix my glasses which are new (about a month old) and I’ve already bent them well out of shape! I was assisted by Sharon, and she was such a delight to deal with! She spent ages adjusting my glasses so they sat properly on my face again, and went well over and above to make sure I was happy with them. She gave me a gorgeous new case to keep them more safe, and it was all complimentary. I will definitely be coming back as the service was standout. Sharon even took the extra time to look up my purchase date as she was concerned there may be a fault with my glasses (why they might have bent so soon- but I think this is more likely my fault!) and promised that should I need to come back, she would replace them. Hard to beat service like that, plus done all with a smile :) thank you!!
J.
Sharon was absolutely wonderful!!! Had my eye check done today and then needed frames.. I had no idea of what I liked. She went the extra mile and I found frames that I loved! Highly recommended as everyone that I dealt with today, were absolute gems. Great people with lots of knowledge and they were lovely!!!
J.
Great service from all their very friendly staff all these years. High quality glasses at very reasonable prices. I collected my new pair of glasses today and Sharon was very helpful and answered all my questions. I definitely recommend them to everyone looking for optometrist service.
R.
Great service. Steered towards options that saved me money rather than persuaded to spend more. Fast, efficient and honest guidance on frames that suited my face. Uncanny ability to read personality and advise accordingly. Snaps to Sharon at Queensgate for her sense of humour and efficiency.
A.
Amazing service by professional optometrist, have been given reading glasses with a great choice of frames to chose from. Some of the deals to include extra frame are really really good. My appointment was on time, both staff and managers were very friendly and patient. Highly recommended!
R.
The staff at Specsavers were very pleasant and welcoming. They were amazing at helping me to choose new frames and they were honest in their feedback. I was also pleased with the service when I went to pick up my new glasses and get them fitted. Thank you 😊
Y.
I always go to Specsavers Lower Hutt because of their thoroughness, professionalism and friendliness. Today, this team surpassed themselves by going absolutely 'out of their way' to help me get my Driver's License renewed. I can't speak highly enough of them and will recommend this crew to anyone. Thank you so much!
S.
I had a generally positive experience. The store was running 20 minutes late with their appointments in the morning so we weren't able to finish my appointment, I'll need to go back to finish it another day.
The staff were friendly and very helpful. I was having trouble fitting my contacts and they went out of their way to make sure I was eventually able to.
M.
Always easy to reach, resolve issue if any with Sharon from Specsavers Lower Hutt Queensgate. Progressive glass have been made to perfection based on Sharon specification. Many friends are uncomfortable with progressive glass but for me it is normal vision from day one. Awesome experience. Thank you Sharon and Specsavers.
A.
The assistant is so kind and nice. She gave me many useful options and she explained lots of information which I have no idea for goods. Then she selected frame for me which way is more match my situation. It’s so helpful for me. I have strong good mood with her. Very patient throughout.
S.
Every sales assistant I came across gave me the most positive experience, I felt like I was talking to friends instead of retailers and they all helped me so much beyond words could explain. Beautiful service and amazing people, Specsavers is incredibly lucky to have these amazing people in their storefront.
E.
Friendly service, affordable and great advice! particularly when finding a frame that suited my face which was something I felt quite self conscious about as first time glasses wearer. Would definitely recommend
R.
Was served by Dwayne today as I had come to pick up glasses that I had purchased and couldn't fault his service. Super helpful and made things really simple and easy for me. Have been going to specsavers Lower Hutt for years now and always leave feeling well informed.
N.
Very helpful and friendly staff, never waiting too long to see anyone. Thanks Sharon for helping me pick out a pair of frames I really like, wouldn’t have looked at them otherwise :) Also trailing contacts and the staff are making sure I get a brand that works for me.
4.
Sharon was really friendly and helpful when I went in there today to pick up my glasses. Made me feel really comfortable about the whole sitting. Would recommend Specsavers Lower Hutt. Thanks for awesome service Sharon AAA+++ The whole staff I have dealt with everytime I been instore has been great.
B.
I had a problem with some glasses where the coating started breaking down after about 12 months. Went in and asked wether it was fixable and to my surprise without any fuss I was provided a complete replacement. Yes I can get glasses cheaper elsewhere but they are not backed by this sort of service. Very happy customer.
A.
New spot downstairs in the Queesgate mall. Much larger and improved layout for customers and staff. Had great service when collecting my new glasses. Attentive staff who took about 20 minutes with me making sure I was happy with my new progressive glasses and how they worked.
Thanks team
R.
Was served by Dwayne today as I had come to pick up glasses that I had purchased and couldn't fault his service. Super helpful and made things really simple and easy for me. Have been going to specsavers Lower Hutt for years now and always leave feeling well informed.
S.
Every sales assistant I came across gave me the most positive experience, I felt like I was talking to friends instead of retailers and they all helped me so much beyond words could explain. Beautiful service and amazing people, Specsavers is incredibly lucky to have these amazing people in their storefront.
R.
I went into the Lower Hutt store today hoping to fix my glasses which are new (about a month old) and I’ve already bent them well out of shape! I was assisted by Sharon, and she was such a delight to deal with! She spent ages adjusting my …
A.
New spot downstairs in the Queesgate mall. Much larger and improved layout for customers and staff. Had great service when collecting my new glasses. Attentive staff who took about 20 minutes with me making sure I was happy with my new progressive glasses and how they worked.
Thanks team
A.
Amazing service by professional optometrist, have been given reading glasses with a great choice of frames to chose from. Some of the deals to include extra frame are really really good. My appointment was on time, both staff and managers were very friendly and patient. Highly recommended!
J.
Great service from all their very friendly staff all these years. High quality glasses at very reasonable prices. I collected my new pair of glasses today and Sharon was very helpful and answered all my questions. I definitely recommend them to everyone looking for optometrist service.
m.
This is the only place I go for glasses, good prices at the moment there is a deal on choose any 2 pairs of glasses for $399. Any rang any price, you could choose two for $399 and instead of paying $600 you will pay $399. Not bad 😃
e.
Prompt, great service and affordable. From walking in the store, to booking my appt, easing my concerns during consultation. Great experience all round. Thanks team.
S.
Timely delivery of glasses. Excellent service
W.
Great service, super amazing lovely lady to deal with. Made me feel super comfy welcoming and all around great.
Loved my appointment, made my morning :)
E.
Great service, wait wasn’t too long! They take care of their customers, I had a rundown of basic care and it was simple, straightforward and quick. Thanks to Tonia for helping me with the care instructions.
V.
Never done a review before but i just had to after the amazing experience i had with the lovely Sharon, she was super helpful and just a lovely person!
Definitely going back to see her!
C.
Tonia from Specsavers in Lower Hutt Queesngate was awesome, I was a bit nervous to be getting contacts for the first time and she made me feel comfortable and at ease. She was great :)
Always great service from everyone everytime I go there
B.
Optometrist Mady & staff were great at my contact lens appointment, special mention must go to Sharon who was incredibly helpful teaching how to put in and take out contacts.
n.
Yesterday I went to Specsaver, Lower hutt Branch to collect my glasses and Sharon (optometrist) provided us great service and she is very helpful. Highly recommended.
D.
Easy communication with staff and friendly, only issue was the wait time on having my glasses repaired and that I had to call to check up where they were BUT anyways I have them now 🤣🙏
K.
Thank you Dwayne, for your personable service which you gave to my husband and l today at Lower Hutt Specsavers , we came in to make a purchase and went away making one
We appreciate all your helpful and thoughtful service making our shopping experience very satisfying
Many Thanks
Karen & Shaun
C.
I had great service from Dwayne at Specsavers Queensgate. He was very genuine and made choosing a new pair of glasses fun. ☺️
P.
The team is great. They are all so kind and really good at there jobs job. The team always has a smile on there faces, customer service it’s exceptional
L.
Really good experience,with both optometrist & assistant Sharon.did not feel pressured or rushed & I had a lot of questions!
Plus ended up with 3 pairs of glasses for $550!
l.
just visited today!! the staff was so nice and so encouraging and i felt very welcomed :)) would seriously recommend attending the specsavers in lower hutt! sharon helped me with my contacts today and she was wonderful and too kind :)
E.
I needed a pair of glasses my very first pair and the staff member tonight was very helpful in selecting glasses that fitted and suited well for my needs. Thanks again 😀
w.
Lovely experience, amazing customer service. And genuinely an amazing person to be around! Easy going and understanding definetly helpful! Thank you Sharon ☺️
J.
Lovely, friendly staff that have a great attention to detail and give you a great personal experience without crowding you. Every time that I've been to Specsavers it's been a really positive experience!
S.
Sharon has been amazing and very patient & encouraging when my daughter was trying out contacts. Certainly recommend for AAA++++ service.
J.
Professional and friendly staff, highly recommend if your in the Hutt. I was given a thorough eye examination and the new store looks great.
S.
Staff are super helpful and friendly. Got a great deal on two pairs of glasses too!
S.
Great service at the new Queensgate shop. Plenty of space to view glasses, separate private area for consults and adjustments.
L.
Fantastic service from start to finish and when we came to collect glasses, Sharon was super friendly and helpful.
S.
Had some issues with booking appointments, but the team here were swift to rectify these issues.
I appreciate the effort you put in to help me Sharon.
j.
Lovely staff and thorough checks from the optometrists with great services. Highly recommend!
J.
I was welcomed by friendly staff that helped me to solve my eye problem. I was happy with the selection of glasses that were both very affordable and looked great. The staff also took some measurements to be sure that the glasses would fit properly on my face. The optometrist was very competent and professional. She listened to the problem I had with my eyes and she was able to solve it. I now drive more confidently with my new pair of glasses. I definitively recommend the Lower Hutt store and I'll definitively go back for my future routine eye checks.
V.
Awesome Customer Service :) Thank you Sharon for being so helpful, especially when I was learning to put in contact lenses for the first time!
M.
Good experience getting mine and my sons eye checked and glasses, his fitting a week earlier went well, mine we arrived 20 mins early and egen though there were optometrists sitting in there boiths, 1 on his phone, was told that i was too early and have to come back, came back few mins before my scheduled appointment and there was 1 optometrist in a booth and i was sent further down then had to wait 10mins for someone to come fit me. We were the only people thereexcept for the testing room. Pretty annoying.
h.
Excellent services, their optometrist very helpful a and assist us to get what we need.
Great spec, great quality!
K.
Super helpful. Very patient helping to select 2 sets of frames for 3 people. Appreciate the honesty and excellent advice!
D.
Love my glasses and this optometrists. Very kind and caring and excellent customer service.
J.
Great service at Specsavers Lower Hutt. The people are friendly and very helpful. The deals are awesome and affordable.A great selection of frames to choose from. I've always felt looked after when having my examinations, with the top level equipment used, and the the care and service given. I have no hesitation in recommending Specsavers as eye care specialists when it comes to service and affordability.
C.
Efficient, helpful, kind and willing to go the extra mile to help. Very satisfied with my experience of Lower Hutt store.
J.
Specsavers Lower Hutt you are the best!
I have an excellent experienced, I am very happy with my glasses choices and the price is very good. Staffs were professional, very helpful and friendly.
I have friends with me and they booked for an eye appointment because of my experience.
Very highly recommended!
J.
Dwayne from Spec Savers Lower Hutt was absolutely amazing. It was the most fun I've ever had shopping for glasses.
T.
I had used a prescription from another optometrist. The resultant lenses were not workable. Specsavers performed another test and remade the lenses at no additional cost. All staff were very helpful achieving a good outcome. Sharon and the chap who did the initial consultation were very helpful and made a distressing situation OK.
J.
Excellent, professional friendly service. I was impressed. The luck of a cancellation meant I was able to get an eye test, choose and get fitted and advised straight away. I dealt with four staff members, reception, initial testing, optometrist and dedicated frame and options advisor May. All were very professional and instilled confidence in each important process..Thank you Specsavers Lower Hutt.
N.
Lower Hutt Spec Savers is the best. I now live in BOP the Spec Savers in Whakatane isn't good at all.
s.
Professional optometry equipment and optometrist, very good after-sales service, excellent value for money.
P.
I felt welcomed with great customer service big shot out too all of them.
L.
I’ve been going to Specsavers Lower Hutt for last 8 years. The team there are always kind, friendly and helpful. They have modern equipment and provide professional service. I am happy with my glasses. Highly recommended.
C.
Amazing service. Have been several times recently as needed more than one pair of specs and had interaction with more than one staff member - all fab. Sharon in particular stands out - she ensured I had a good selection and then spent time as I tried them all on and gave experienced feedback on 'the look' that suited my face and my lifestyle.
Highly recommended. Fitted and ordered at Lower Hutt, collected in Masterton one time and then Rotorua another - so very flexible.
S.
Very relaxing, the examination was very thorough. There were lovely frames to choose from. Also a selection of bells and whistles you can select for your preference of lens. When I picked up my glasses, they were carefully adjusted to fit my face. A lady called Irene was great, told me what to expect for the first few days while I was getting used to them. She even made sure none of the arms made my ears stick out. I am happy knowing I can return with any problems or questions.
J.
Super friendly staff and fast service when ordering glasses in! Thank you so much :) x
A.
Sharon from Queensgate was amazing. Extremely helpful from start of process to finish!
M.
Excellent service by professional friendly staff. I have no hesitation recommending Spec Savers Lower Hutt
C.
I never leave reviews but felt compelled to! All staff so friendly and couldn’t make me feel more welcome. Appointment on time and great choice of frames. Fantastic service all round.
J.
Bought some glasses from Specsavers Lower Hutt recently and found their services to be impeccable.
Sharon has an uncanny eye for detail. She matched me with the perfect frame and lenses for my lifestyle.
Lauren made me feel exceptionally looked after. Especially since I have had many failed attempts with other optometrists.
Specsavers Lower Hutt is truly a sight for sore eyes.
M.
Wasn't expecting it but replaced frames for me. Great customer service!
M.
Amazing service from the optometrist who explained the my health details thoroughly. The technology is impressive.
S.
Timely delivery of glasses. Excellent service
S.
Amazing service as always! Sharon is the bomb! ✨
M.
After having lost my most favorite pair of glasses I had to get a new set of eyes. Sharon made it her mission to find me a pair of glasses that suited me and we're a close match to my original pair. Lower hutt specsavers we're all really lovely and helpful.
M.
Great service. My appointment was on time, thorough assessment, helpful in picking my frames and offering good practical advice, glasses arrived on time and fitting was quick and easy☺️
S.
In November 2019, it was my first time using Specsavers Optometrist Lower Hutt branch - I was amazed and so grateful with their customer services. I got all what I wanted!
Today, one of the arms of my glass comes off as its small screw is broken and has to be fixed it immediately with our QUALITY GUARANTEE. I rang them and they said to bring it over so they can fix it.
I ll tell you the outcome tomorrow.
______________________________________
Wow! What a service! Absolutely amazing!
I didn't check my waiting time but felt it took only about 2 minutes to fix my glass. I can't tell the difference whether or not I'm having a new glass. They didn't ask for anything so I got my glass fixed free of charge. Yay! What a feeling!
D.
Great service and price. Love the variety of frames
K.
Great service from start to finish. Love my new specs!
V.
Amazing staff! Great teachers ! Really help you see the best in life
T.
Great experience, on behalf of the doctors and staff, stellar all round.
E.
Got my prescription glasses here and stood on them a couple days ago went in expecting it to be a big process but one of the girls fixed it in 10 minutes no issues at all, was so grateful, they're all really nice in here :)
T.
My 3rd time buying glasses from Specsavers Lower Hutt. the team are really helpful friendly and appointments are on time.
I'm really pleased i came back this time around as it was fast and an easy prosses. The team at specsavers really know what they are doing
K.
Is a quality eyes checked, very professional and highly recommended 👍👍👍👍👍💫💫💫💫💫
A.
Amazing customer service. Amazing frames. Recommend to everyone I know!
N.
Excellent team at the lower hutt store. Quick/profesional and helpful.
J.
Will 100% be coming back, brittany was very good to deal with and knew exactly what frames I wanted and what suited me best. She was really helpful and easy to deal with cant thank her enough
K.
I've always waltzed past Specsavers LowerHutt and wondered if I could finally be happy if I just took that first step in, yet I always walked past to go to OPSM. Last month I finally took the big leap of changing my OPSM appointment to go to Specsavers. I never knew what I was missing out on. Great staff, great prices, and better yet, some handsome glasses. Thankyou Specsavers x
K.
Great service, great value for money. Can’t fault them
L.
Extremely friendly and helpful staff. Love the fact they have an instore stylist that helped me pick frames that really do suit me!
F.
Nice clean easy service, have been with them for 25 years.
M.
Fantastic service. Love the products and the price. A1 service.
M.
Hi,
I recently had my eyes checked at specsavers Lower Hutt, I found the staff very pleasant and friendy.
They went into detail during my examination which I was very pleased with.
I highly recommend Specsavers Lower Hutt
N.
Nice range, great service. Very happy.
J.
Now wearing contacts at 60y. I am sure I look younger!
Great service Mady thanks, It was easier than I thought it would be.
The best to all at Lower Hutt Specsavers
L.
Great experience with Specsavers Lower Hutt friendly and professional staff 🙂
G.
Excellent service by the workers there. Was taken very good care of going through the procedures to get my eyes tested. Nothing but professionalism here.
A.
The staff here are honestly so friendly. I feel very happy coming in here to get my glasses and will continue to for many years now
C.
Amazing service! Fast, efficient staff who are also lovely. Thanks for all your help with choosing frames to suit my face!
R.
Extremely happy with all aspects of the service here...the Optometrist was extremely professional and explained everything really well, and the Customer Service staff were lovely to deal with, and also gave me an amazing discount which wasn't part of the package I needed, so it was unexpected and very much appreciated. I have picked up my glasses and they are perfect. Highly recommend, thank you...
m.
Always great and friendly service. Love the new glasses 👓 I picked up last week. Thanks Brittany 😊
R.
Good service, keep up the great work :)
S.
I don't write reviews normally but I was impressed by the service here.at my eye test recently and all the equipment and new technology was amazing. The staff were very helpful. I got a lot of information on eye disease and Glaucoma testing . There was a good selection of glasses although I couldnt find Gucci frames, ended up with frames I like. I would certainly be coming back.
Just had my 2 year follow up test . The technology for eye testing available here is amazing . The optometrist showed me lot of new scans . My five star review still stands .
M.
100% reccomend!!! I didnt know dogs barked until i got my specsavers glasses,, I'm forever thankful to specsavers for allowing me to open my third eye 🔮😄
E.
I had an eye test and chose frames for my glasses last Sunday at Queensgate shop. Hannah and Lesley were the people I dealt with and the service was outstanding. Very friendly and efficient. Thank you
A.
I found them excellent. They gave me a free eye test with my AA card, and I bought a pair of reading glasses.
I don't agree with others who say they are pushy - the salesperson actually showed me the cheapest ones first and let me choose what I wanted. I'll buy a second pair in a few months.
S.
i love coming here great service and very helpful , helped me find a solution on how to fix my glasses fastest way possible .
highly reccomend coming here 😁
s.
Amazing store, wouldn't go anywhere else! Had a really friendly optometrist, and Sharon did an amazing job of helping me pick frames, really patient and went the extra mile to make sure that the frames were the best fit.
G.
Wouldn’t want to go anywhere else to get an eye test. So professional! The staff are so nice they even feel like they’re my friends.
R.
It was my first visit here and I was impressed.Thanks for the great service from Sharon in selecting my glasses. Had a great experience overall , only complaint was that I had to wait some time before I was served as it was very busy. While i was waiting i was shown the glasses selection . overall had a good experience
C.
Supposedly looking for OPMS (can't seem to find the shop) till a family member who was with me said there's also a specsaver here. Glad I did as this nice young gentleman Liam came over n served me with a smile n I told him what I needed with my broken frame. He explained that they dont have the facility to do it here n that was it... I understood straight away as I got a rather bad attitude service experience with OPMS up in Akld with my inquiry. Liam was easy to talk to n listened to your needs yet professional. He has a great customer attitude n respectful @ his young age I must say 🙃. Thanx u.
R.
Lauren was absolutely amazing! Thank you for great customer service and helping me pick my perfect pair.
C.
I've been going to specsavers lower hutt for 9 years with 4 of my children and my partner and myself with glasses we have always had awesome experiences especially with Carla who always goes over and beyond for us keep up the good work specsaver lower hutt
H.
The staff at Specsavers are awesome, with one staff member standing out above everyone else. Sharon Regnaud knows her stuff, she is always willing to go the extra mile. Always polite and smiling . A great face for Specsavers
C.
Very nice workers. I never knew trees had leaves on them until I tried on my first pair of glasses from Specsavers :)
T.
Specsavers staff are great especially, Lauren, Gina, Lina and Reddy
A.
Vicky provided excellent customer services when I took my parents to have eye examinations and new glasses. It was very helpful that Vicky talked to my parents in their own language. Thank you Vicky.
J.
I had great customer service both setting up my appointment and during my pre-appointment checks. My optometrist was Jacob Hong, who was friendly and helpful and explained everything well. My prescription hasn't changed since my last appointment and there was no pressure to buy new ones. I bought my current glasses in 2014 and they still fit comfortably and I've never had any issues with them.
T.
I had a fantastic experience here at lower Hutt Specsavers. Felt very valued and had exceptional service from the optometrist Mady.
R.
Best staff with great deal!
P.
I held of this review until I picked up my glasses 2 weeks after the eye examination. I found the staff to be friendly and professional throughout the examination process and fitting stage. These were purchased to replace damaged glasses due to my sports. The 2 for 1 is ideal, 1 for sports, 1 for normal wear. The gruelling part is choosing which frame. They let you know the day before when you need to come in via messaging and I'm expecting another message in 2 years time when they suggest I need a new eye examination. Totally happy with the purchase, I see far more clearly than before which suggests I should have gotten an examination earlier. Great value!
L.
Really really good service and the most amazing lady helped me with my new glasses!
P.
Excellent service and friendly staff. Conviently located
A.
Specsavers in lower hutt are really helpful. The optometrists knew there stuff and showed me photos of the baof my eye. The staff helped me find the right frames for my face. I take forever to make up my mind, but they are really patient. They remember me when I go back in again too. They are also half the price of other optometrists.
M.
Absolutely top notch service very helpful wonderful optometrist too will definitely tell others and come back
T.
Great place, friendly staff. Have visited many optometrists in the past and Specsavers Lower Hutt is without a doubt the best.
K.
Wow! I LOVE specsavers Lower Hutt. The optical assistant Amanda (i believe that was her name) was especially nice and helpful.
E.
Great service. I've had lots of compliments on my new glasses.
g.
Lauren helped me work out exactly what i needed real gem, thanks for the amazing customer service will be back for sure
A.
After reading all of these reviews it slightly put me off using Specsavers but I went there anyway because Specsavers have been the only place I’ve used in the past with no issues but out of Wellington. I also wanted to use them because I get free eye exams through my health insurance through my work. Queensgate Lower Hutt Specsavers is also the closest Specsavers store to me. I had nothing but a great experience with this store today. I was served by Kate the optometrist and Warren at the counter. Kate was friendly, understanding and thorough. The appt went for over 40mins so it was just a quick in and out it was a thorough appt. I was very happy with the customer service received and I’m happy to return to the Lower Hutt store in the future.
J.
Amazing staff with great service highly recommended
K.
Lovely people and great customer service 😁
C.
Recently visited the store and I must say how brilliant the manager was Lauren. Nothing was too much trouble 5*
A.
Worked with Sharon selecting my frames, such a lovely helpful person who made the experience fun
L.
Excellent service / lovely staff / happy seeing clearly in my fancy glasses now
p.
I am happy with my new glasses. Great customer service by LAUREN. She was very helpful, friendly and informative.
e.
Had a great experience here. Lovely staff. Speedy services. Would definitely recommend!
M.
I went in to pick up my glasses and the lady was polite and help to get them to fit my face right
S.
Amazing customer service, everyone always has a smile on their face and it’s has a very pleasant atmosphere.
A.
Love the frames that I got here! Sharon from the style squad was soooo helpful, and the exam and ordering process were smooth and easy.
R.
Went in and had awesome customer service
R.
I had a wonderful experience at Specsavers Lower Hutt. Staff are very friendly and professional.
k.
Great customer service! :)
J.
This is such a fantastic store. The staff really look after you and answer your questions rely well. They explain everything.
F.
Lovely friendly service and helped fix my glasses!
T.
A great team of professionals, will be coming in again for my next eye test 👓
M.
The staff are very friendly and helpful, and tends to their customers really well.
D.
Friendly and helpful staff, on time appointment and a good range of frames
l.
This store is great and provides exceptional healthcare and is excellent value for money.
H.
Had a great experience here.i Got progressives glasses at a great price.my Eye test was very thorough
K.
Lovely service from q sharon
B.
Fantastic service from everyone I’ve dealt with and will definitely be back.
K.
Always great service here
D.
Great service, great results
H.
very polite and helpful team
S.
My first visit here . I Was impressed by the service and friendly staff
D.
Awesome Help from the team, Appreciate it
N.
Great service. Thoroughly professional and very helpful. Recommended.
K.
It was a really nice atmosphere and the workers were so amazing and patient
A.
Very good very fast very efficient
R.
Excellent service and a great range of frames to choose from.
M.
A fast and efficient service from the staff,
Could not fault my experience.
E.
I always have a good experience at this SpecSavers, they are very thorough and nice :)
d.
Great service and frames
j.
good service and friendly staff, good store in lower hutt amazing!
K.
Brilliant service, really helpful team thanks so much guys!
S.
Awesome experience, super helpful staff and very efficient
S.
Very helpful and informative to my needs. Friendly staff. Thank you
T.
Quick and easy. helpful staff. Highly recommended
C.
i sincerely vibe with this shop. sick as service! A+++++++++
J.
Lovely team at Specsavers Lower Hutt. Great experience!
V.
Wonderful service :)
A.
Awesome service 😊
L.
I quite like the services and the staff. Grest store
J.
My vision is excellent thanks to the manager!
C.
Amazing service!
a.
Staff is super nice and very helpful :)
R.
I love the service
M.
Very professional! Excellent service 🙏🏾
k.
Awesome service
A.
Great service, helpful staff!
D.
Very friendly staff and super helpful!!
C.
Thanks to the staff for the awesome experience here
K.
Great experience would recommend to others
M.
Friendly staff- I can see again!!
C.
Always helpful and staff are lovely!
R.
Great service and awesome staff
G.
Great staff very professional!!
A.
Good service, good store.
R.
Lovely and helpful staff!!!
J.
Thank you for the great service .
P.
Amazing service!
a.
great staff!
C.
the staff are amazing
C.
Awesome customer service
T.
Great customer service 🙂
H.
Helpful and friendly :)
I.
Fast, easy and wonderful experience picking up my new glasses and also getting my current glasses readjusted to how I like them. Sharon looked after me and made me feel really comfortable. Keep up the great work! Recommend to all.
A.
Warmly greeted and in a timely manner when I entered the store. Great service and very friendly.
T.
Fast and efficient; great customer service!!
F.
T.
C.
D.
U.
A.
L.
m.