Reviews of OCULA : Optometrists Wanaka. (Optician) in Wanaka (Otago).
OCULA : Optometrists Wanaka
47 Helwick Street, Wanaka 9305, New Zealand
Description
Information of OCULA : Optometrists Wanaka, Optician in Wanaka (Otago)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of OCULA : Optometrists Wanaka
Sunday
Closed
Monday
9am–5:30pm
Tuesday
9am–5:30pm
Wednesday
9am–5:30pm
Thursday
9am–5:30pm
Friday
9am–5:30pm
Saturday
10am–5pm
Popular times
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Thursday
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Reviews of OCULA : Optometrists Wanaka
I.
A wide and tasteful range of sunglasses and yet the service still outshone them. The team delivered an outstanding service. They were attentive but not pushy, they clearly had great knowledge of the products and gave great suggestions. Then, when we discovered that the sunglasses we'd purchased had a design flaw they swiftly handled an exchange with the supplier while going above and beyond to keeping the customer in mind. An excellent experience from start to finish. Thank you Ocula Wanaka
H.
Ocula Wanaka was an amazing experience. Both Jocelyn and Zoe were extremely professional, friendly and made it a fun experience rather than a daunting one with discovering what’s next for my eyes. Highly recommend if you need a check and some beautiful new frames. Thanks again, Hayley
G.
From the greeting when we arrived, the eye test, selection of new frames, fitting of the frames, about the lens and when the new glasses will arrive. Outstanding customer service. 👏 So easy to recommend Ocula Wanaka for all your Eyewear needs.
T.
The Ocula team is very friendly and helpful! I had a problem with a product and they solved it without any effort from my site and very professional. Can only recommend this store!
L.
I've been meaning to write this for sometime. So put the jug on and brace yourself for a review of biblical proportions.
A little over A year ago I booked myself into Ocula for my annual check up.
I was diagnosed short sighted 23 years ago & have family history of Macular Degeneration/Glaucoma, because of this my eye health is something that I am quite fastidious to keep track of.
Over the past 23 years I have visited MANY different eye care specialists, and have had a mixed bag of consultations/diagnosis and aftercare help.
I can say (without a shadow of a doubt) that this company is the most professional, informative and down right excellent service I have ever had.
My consultation with Danielle was conducted with upmost professionalism, In the check up I asked her many questions that I had been intrigued about for years, she explain the answers clearly and taught me a lot, particularly in regards to how we treat myopia and how much that has has changed even within the last decade. This information is absolutely invaluable to me.
I explained at the time that I was interested in getting Lasik surgery at some point to correct my eyesight, at this point Danielle asked me some questions as to why I was so interested in this procedure, she explained the limitations you can be faced with after Lasik, and the risks/failures that she herself has seen come through the doors over her career.
She suggested that I look into the Orthokeratology treatment that Ocular provides at the store before making the jump to Lasik.
This moment has literally changed my life for ever and I cannot thank Danielle enough for stopping and taking her time to explain the pros and cons in regards to both treatments.
After being booked in with Michael an assessment was done to see if I would be an appropriate candidate for the treatment, and to explain in more detail how the procedure works. Again this was done with complete professionalism, patience and clarity, and at no point did I feel pressured to go ahead with the treatment, even after my assessment.
It has now been a little over a year since I first started on my Ortho-K journey. In that time I have had regular check ups with Michael/Tarryn, I am always seen to promptly, I have never once felt rushed or my consultation to feel breezed through, and no matter which member of staff deals with me they always greet me with pleasantries. Kirsty and the showroom team are a fantastic, bubbly unit, who are ever on hand if I should need new solution top ups or to have a check up booked in.
You can really see that the owners take great care in their business, the clinic is clean, easy to navigate and displayed beautifully. And I really don't think you'll find to many optometrists that are this up to date tech wise, certainly anywhere in the country.
Thank you Ocular, thank you for changing the way I live my life. This year has been a year of firsts for me. I haven't worn glasses in all this time, and not only that I have:
Swam in Sea's, River's and the Swimming pool
Walked a 200m highline in Akaroa and jumped a 100m rope swing
Summited Mt. Aspiring
Cycled to Treble cone, skinned up and skied down from the summit (all in a day)
Hugged, kissed and embraced friends
Been able to pick up a pair of sunglasses and put them on.
All of this (and sooooo much more) without having to worry about my glasses/contact lenses inhibiting all of the above,.
No amount of words will be able to explain what you have given to me. I can assure you that I wont be going to anyone other than you guys from now on.
Thank You.
Kind Regards
Louis
D.
I had such a brilliant experience today at OCULA. Never before have I felt so looked after at an eye exam! Taryn is a very passionate optometrist and genuinely cares about your eye health and discussing results. I also couldn’t believe the technology they had! It was such a thorough exam, where I felt like an individual and not “just another number” as I have at more mainstream optometrists in the past. Plus the selection of frames to choose from was so exquisite! I’ve never felt beautiful wearing glasses before. I don’t know why you’d go anywhere else. Thanks again 😊
S.
After searching for my elusive new frames for a long while throughout many different locations and stores I recently continued my hunt for the perfect pair in Ocular Wanaka. Immediately upon my arrival I was welcomed by Zoe. She was cheerful and enthusiastic. I really appreciated her vivacious personality and her willingness to help me in the endeavor to find the very best. Well done Zoe. I think you're doing a wonderful job and I want to congratulate you on the top service you are providing.
P.
Very high level of service and super friendly. Zoe and Kirsty went all out; from advising on my insurance claim to helping find terrific new frames. It's a high end store, but the employees are personable and approachable. I'm always happy with my experience at Ocula.
R.
Have been great support with my sons optical worries, he had double vision, nearsightedness and suffers from dyspaxia. He has gone from struggling at school to gaining distinctions.
Staff always polite,welcoming and helpful.
F.
Very professional, Taryn went above and beyond in my vision system. I received more of what I was expecting. In the end, they help me choosing my new glass.
I can only highly recommend them to everybody
S.
Ocula staff went above and beyond to deal with an unplanned visit and were extremely professional and pleasant.
M.
Great experience. I've been to Ocula twice to have my eyes checked, and I had my son's eyes checked there, too. They have the latest equipment and tests for eye health. They also do infant eye health screening, which is wonderful for new parents like me. Everyone working there is very friendly and helpful, and Danielle is particularly well-informed and good at communicating. Highly recommended
S.
Ocula Team have a warm welcome on entering their store and Danielle takes great care of the health of my eyes and give good health advice of how to manage my eye issues. Her Team look after my glasses when they need adjustment and when I need more products. Big thanks
S.
Danielle at Ocula is always attentive and provides a great service. Due to issues with a previous detached retina I was concerned when I moved to the area two years that I would need to go to one of the main cities for eye checks, however Ocula have enabled me to stay local and still receive an excellent and comprehensive service. A big thank you to the team there.
R.
I have been going to Danielle for some years now since she arrived in Wanaka and have had some complex vision issues that are ongoing. I have always appreciated her professionalism and understanding of my problems, which have led to the results I need, and her warm and friendly manner.
J.
Danielle and her team offer an amazing service. Danielle is so passionate about eye health that she even offers a FREE eye check up for babies and toddlers. My one year old daughter was made to feel extremely comfortable and happy during her examination and I would certainly recommend that all parents should take their little ones to see Danielle.
J.
I brought our 5 year old daughter over as she was having some problems at school with her learning. Danielle (and the rest of the team) were so professional, thorough and made us both feel completely at ease. I left feeling that we are now on the right track and with the help of the Ocula team and the right glasses, I am excited that she can actually have the tools now to start her learning proper. Thanks guys.
A.
Daniella and Oliver helped me a lot with an emergency while I was staying in Wanaka during our South Island trip. Prompt and professional consultation, very friendly, caring and responsive. The first visit was partly covered by ACC.
G.
Danielle and her team at Eyes on Ardmore were fantastic in every respect. Their skills, professionalism and all round customer service were faultless. Working together, they quickly carried out eyesight and eye health tests, and then went on to establish the cause of the vision problem which has plagued me for some time. Danielle discussed this issue with me and presented a range of options for treatment. I only wish I had visited Eyes on Ardmore sooner.
Just been back to Ocula - first visit since Danielle and John branched out to Queenstown so unsure how things might have changed. Concerns were quickly allayed - Hester, Izzie and the Wanaka team are just as amazing!
s.
You can tell Danielle is passionate about eye health, she has created a friendly modern clinic that gives us Wanaka locals access to the latest high tech equipment. The level of service and care I received when I had an eye injury was 5 star - she always took the time to talk me through the results and the options I had and with her connection to the Ophthalmology Department in Dunedin, I was spared having to travel down to follow up with a specialist. I cannot recommend Danielle and the team at EoA more highly and they have some pretty sweet eyewear and sunglasses as well!
R.
Danielle is fantastic at what she does- every visit she clearly explains her findings and makes “no pressure” recommendations. All staff are very professional and helpful. Keep up the great work!
J.
A broken side piece on a pair of hard-to-replace frames threatened the enjoyment of our six week tour of New Zealand. However, Cristina came to the rescue, with great courtesy and ingenuity. Congratulations on providing such excellent service.
C.
Danielle Ross is an exceptional optometrist - she is highly skilled, knowledgeable and goes the extra mile with her clients. The standard of service at Eyes on Ardmore is extremely high and you know you're going to get quality, on-trend frames that suit your style and budget. If you're after top quality eyecare, look no further.
L.
Danielle is very knowledgeable and explains things really clearly. The y have the latest equipment to ensure that you get a full eye health check. Not the cheapest but I think it's worth it when you come to looking after one of your most valuable assets - your sight.
G.
Ocula provides cutting edge technology rarely found in large city optometry practices. Danielle’s investment in the latest equipment, coupled with her and her team’s obvious skills, knowledge and expertise, provide Wanaka residents and visitors with a level of service second to none. I have no hesitation in recommending them.
K.
Danielle, Anne and Izzie are super! They've all been so helpful with my eyes, but also with my little girl. The InfantSee tests are so thorough, Danielle and Annie are awesome with babies, and it's really reassuring to be able to get your kids' eyes tested early and for free! Thank you guys
R.
Thank you to the team at Ocula. Hester was so patient and very professional, taking time to explain each test and showing me the comparison of previous tests . I feel very confident with the change in perscription. I like to be responsible for my own health care so appreciated that Hester took time to make other simple eye health suggestions
that I will activate whenever I feel the need.
Special thanks to Denise at the front desk who keeps a well oiled machine running smoothly.
B.
Excellent service, well organised and provided very helpful information. Top rate, friendly environment - making for a pleasurable experience and security in knowing you're being looked after by professionals who are really good at what they do. They have up-to-date technology which gives me confidence that eye examinations are of a high caliber. Awesome team!
J.
Danielle from Eyes on Ardmore doesn't only know everything there is to know about eyes but she is incredibly passionate about optometry and all things eyewear! I would definitely recommend Eyes on Ardmore to anyone from kids all the way through to elderly. Great friendly service and advice you can rely on.
S.
Danielle was fantastic with my daughter Layla and explained everything thoroughly. I would highly recommend Ocula to anyone who has concerns about their child's vision.
C.
Excellent selection of frames. Great service even though I don’t live in Wanaka. (Wish I did.)
E.
I visited Danielle at the Queenstown Ocula. Attention to detail was terrific! All the staff took enough time to make sure that my vision needs were met and that I chose the right frames for me and for the prescription. Highly recommended!
M.
They are all awesome and great service. All staffs are really kind and helpful. Thanks again.
J.
Easy to book on line at a time to suit you. Hester was informative all the way through the process. Staff friendly and helpful. Have already recommended a work colleague who has booked an appointment for next week.
A.
The girls at Eyes on Ardmore are wonderful in every way. So helpful and informative. They also stock an incredible collection of frames and my favourite brand - Sass and Bide! Very happy and thank you Danielle for helping me!
L.
Caring people who are also true professionals in my opinion is a rare combination, but this is precisely what I encountered at Ocula in Wanaka. I found that they first appreciated me as a person, and then endeavored to meet my vision needs.
They were excellent in explaining their procedures every step of the procedure in easily understandable language. All staff involved in the process were most helpful. The process was customer focused, not price focused.
I am most happy to put my vision needs in their hands as opposed to some of the mass "super deal" franchises in the market. They are firstly a Wanaka business supporting our town and as such this is also another great reason i endorse their services.
Thanks Ocula!
J.
Thanks to the awesome team at Eyes on Ardmore. When Danielle is testing your eyes, you can tell she really knows her stuff, and Deanna spent ages with me, helping me find the perfect frames. Couldn't be happier. Thanks Eyes on Ardmore!
J.
Danielle is a true professional and someone I really respect as an optometrist and business women. If you have never had your eyes checked, or you haven’t had them checked for a while, I would highly recommend booking in to see her.
E.
Fantastic testing facilities and expert service. My optometrist Taryn was wonderfully friendly and knowledgeable, and comfortably eased my concerns during my recent eye assessment.
D.
Another great visit to an outstanding Ocularist!
Two tiny suggestions..
1. Could a leaflet be made available which describes the various lens coatings that are available?
2. In your survey, your question about buying eyewear needs a further option ie Yes, Intend to, No.
A.
Its always a pleasure catching up with Danielle and her team....they're so professional, friendly and helpful. What more could you ask for from a small local business? Nice one guys x
R.
Danielle and the team at Eyes on Ardmore are experienced, knowledgeable, professional and thorough. They are also wonderful with kids - highly recommended.
M.
IT was very pleasant. Hester was very good explaining the procedures.
The staff were also were very good explaining procedures, and offering you a cup of tea or a water.
O.
Fantastic eye exam with Michael. Super thorough and informative. Friendly and helpful team
P.
I really like the new space. The service was excellent, very informative and thorough. Thanks for being so professional and helpful. I will be back next year for a check up.
S.
Beautiful space, the staff were all so welcoming and put me at ease with my questions and concerns. Very helpful and fantastic service - highly recommend!
0.
So friendly and professional, my check up was an enjoyable one.
T.
I wouldn't trust my vision with anyone else , Awesome local business . top notch. loving the new prescription sunnies .
T.
Very friendly staff. Great service. Covered every possible avenue to determine problem.
Would definately recommend OCULA Wanaka.
😀
G.
Great service and really feel they are checking everything. Makes you confident your eyes and sight are in safe hands.
A.
Super friendly and helpful staff. A lovely clean and modern space.
G.
I'm personally very pleased, and appreciative with the back up, I praise Izzie big time. Thanks
G.
With technological investment that is second to none, I appreciated the team's expert help yet again. Fascinating visit and great guidance. Thanks
B.
Extremely competent with high quality equipment. Cannot recommend enough.
C.
Beautiful premises and highly professional. Went above and beyond to help me find the right glasses.
W.
Great business, great experience! Would recommend Eyes on Ardmore anytime to anyone.
E.
Great experience. Very knowledgeable and helpful team in there. Highly recommend
J.
The team at Ocula we’re friendly, helpful and honest!
M.
Excellent service from friendly and helpful staff.
M.
Absolute top notch service and very professional
g.
Friendly and really helpfull team
C.
Absolute care was taken with my recent and first experience with Ocula, Wanaka. My initial eye test was thorough, friendly and specialised to my line of work. The frame selection is fantastic, with an impressive stock of numerous top-quality brands and varieties. Staff styling recommendations were on-point and I ended up with their first suggestion of frames. My glasses arrived promptly, and my prescription was carefully applied to exactly how they sit on my face, customisation that I can really feel. They even adjusted the frames to my ear height (which is slightly non-symmetrical, it turns out! No more sliding around.) I am over the moon.
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