Reviews of Bug King. (Pest Control Service) in Greymouth (West Coast).

Bug King

58 Reviews

44 Comments

Pest control service

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Description

Information of Bug King, Pest control service in Greymouth (West Coast)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Bug King

Sunday

Closed

Monday

Closed

Tuesday

7am–7pm

Wednesday

7am–7pm

Thursday

7am–7pm

Friday

7am–7pm

Saturday

7am–7pm

Reviews of Bug King

Had a garden clean up and one native cockroach (or a few) managed to get inside the house at the worst time - during the final inspection before the new tenant take over, and the week before Christmas Eve. Contact Mark - the new owner - and he said he will try to squeeze in as the last job of the day. My stress level reduces 50% at that point. A few minutes later, I received a phone call from the office to get more details in and the job was scheduled for 4:45 pm. And to my delight, the friendly technician - Daniel managed to arrive and finish the treatment before 1:30 pm and received the treatment report the next day. I can smile again at that point. I would not hesitate to recommend Bug King to anyone looking for Bugs treatment of their property. And they will definitely try to help you overcome the stressful situation and want to get the problem sorted as soon as possible. Thank you so much, Mark and Bug King's teams for your helpful and professional and friendly services. Happy New Year 2020 !!!

I'm a property manager and we have worked with Bug King for years. They are professional, prompt and provide excellent service. I booked an appointment with them recently to treat a wasp nest at my home and they were able to book us in quickly, came on time and resolved the wasp nest, even removing it on the same visit. Very happy with them.

The previous tenants had 3 pets who clearly had thousands of their own pets! After 9 flea bombs, we admitted defeat and I called Mark who was able to accommodate us the next day which was amazing. He explained the flea life cycle and why the bombs weren't working, and why his solution would. Half an hour later the house was treated, and so far so good! I definitely recommend Bug King for a top notch, professional service.

Had flea infestation at home during lockdown period from cat and made a call to book in for a treatment. They managed to accommodate my request and slotted me in pretty quickly. Friendly technician Mark arrived, asked questions, did a quick survey around the house and explained post-treatment care, also answered the many queries I had. Then he got straight into it as I waited in the car so I could lock up and get to work after. He did a swift but thorough job covering inside and out. I still saw the odd fleas in the first three weeks and kept in touch with Bug King to check if this was common. Yvette was very patient and helpful with my concern. In the last correspondence she offered to come treat it again to put my mind at ease, which I ended up did not need as the initial treatment was working wonders already (only IF you stick to their instructions, ie, no mopping or cleaning surfaces which will remove the treatment). Anyone who had done a bit of research into flea cycle would know why, and I wish I had done my research instead of "bugging" them in those three weeks (sorry Yvette). Thank you Bug King for your prompt and great service!

We've just had our final inspection completed, and have been thoroughly impressed by Bug King's responsiveness and service. Mo was a pleasure to deal with! Thank you Bug King for all your assistance, and putting our minds at ease!

Our Bug King technician was very friendly and professional. He first did an inspection of our house and property to see if there were any other issues we were not aware of. He gave us a full run down of the treatment and then what was required once he was finished. He also gave a lot of advice about how to combat ants etc in the future. He arrived on time and did the job in the time they gave us when booking the appointment. Overall a great experience and we are now bug free.

We suspected we had fleas as we were getting eaten alive at night. Called Bug King once we went to Alert Level 3 and booked an appointment straight away. Daniel (the guy who came) was professional and helpful. I left him in my house while we vacated for 4 hours. He texted me to let me know it was completed and when we could come home and locked up. It's been nearly 2 weeks since the treatment and we haven't had any more bites. Really appreciative of this and think the cost was reasonable too. They provided so much advice on what to do now and reassurance that even if a flea happened to come in from outside, it will come in contact with the treatment and die.

After finding a flea on our bed Sunday night, I then looked around via google for pest control companies and I had emailed about 4 companies by Monday morning Bug King were the first company to email me back and so I called them and the lady who answered was so sweet and super helpful. I thought I was pushing my luck with asking for someone to come in the same day as I have a toddler and newborn so wanted it treated straight away, to my surprise she offered me an appointment at 2:30pm same day. As we were prepping the house I then got a call from Mo the guy who was going to treat our house that he had an opening at 12:30, he arrived early and so we quickly cleaned/prepped our house while he patiently waited outside. As he waited outside we noticed he was walking around our garden and pouring some liquid around he outskirts of our garden, I later asked him what he was doing he said he noticed some ants and treated our garden for ants - I loved that he didn't just wait in his car scrolling on his phone which he easily could've but went the extra mile and was sweet enough to do this while patiently waiting for us to vacate the premises. He treated our house for fleas, while he was here we thought we might as well get him to deal with any house mice, he gave me the exact price on the spot and calling the call centre to process the payment was such a breeze! MO was AMAZING!!!! He really knew his stuff and took the time to really speak to my husband about how and why infestations happen and he always went the extra mile in treating our house. Mo was such a cool guy, very approachable and he didn't make us feel like we were in the way as he went about his business scoping around our house for what needed treating. I cannot speak more highly of not only Mo, but the ladies who I dealt with over the phone, it's been a week and we have no more fleas or little mice running around the house! I will be using these guys again and will only recommend Bug King to all my friends and family! Thank you Mo and Team! You guys really are the best!

Great at regular communications, reminders, etc. Get your ready for the process, lots of clear, well set out info, pricing is fair, then doing the job - excellent, top rate manner, pleasant to deal with. Result: Flies have been shown the door and hopefully no more spiders for a while too! Highly recommend

We are absolutely delighted with the service we received from Bug King! We got in touch after we saw several cockroaches over the span of a month and someone got back to us on the same day. They were prompt in identifying the roach type and setting up an inspection and quote. The person who came to do the quote (Mark) was friendly and clearly communicated how he believed they got inside and the kind of treatment we needed. The administration team was great to deal with, they worked around our business's needs and were very helpful in finding a date that worked around our bookings and the weather. The technician (Daniel) who did the service was right on time, very friendly and quick with his service. We found three dead roaches only a couple hours after he was done - so we know it works! Cannot recommend Bug King enough. We would not hesitate to call them if we had any pest issues in the future.

I am a rental manager, I used them quite often, I just write an email to them, then everything will be followed up step by step, and we will get a written report at the end of the job, very professional and efficient service.

It’s very stressful to find new bites every day, but thanks to Bug king - NO MORE FLEAS! Mo was very professional and kind, he patiently explained how the treatment works and answered all our questions. There was a drastic decrease in bites right after the treatment and after 2 days we had no more bites. Would definitely call them again! (But hopefully there is no again!)

Bug King treated our neighbour's house for wasps, and I booked them to treat nests in our roof. The call centre was efficient and helpful and Mo, the technician, was excellent. He was friendly, professional, and thorough. I passed a flyer onto another neighbour.

Mark and his team are excellent. One of the fastest, most efficient and professional service that I have ever experienced. Not only did they take care of my wasp problem, they also took great care in keeping harm away from my beehives. I can highly recommend Bug King.

We used bug king for fleas and ants. The ladies were super helpful over the phone and we had mo do our treatment, he was super nice. It’s been a couple of months and the treatments seem to still be effective. We would definitely use them again.

We had these gross cockroaches that kept finding their way inside our home and I was losing my mind having them surprise me on windowsills and in cupboards. Daniel from Bug King took the time to talk to us about them, told us they weren't actually living inside, just looking for water. He didn't even need to spray inside our house, just the outside walls and deck. The cockroaches went scrambling straight after the treatment, so it's been immediately effective. I am getting this done every 6 months from now on, even one in the house is more than I'm ok with.

We were extremely pleased with the great service and professionalism shown by Bug King. From the first call to them, they put us at ease and wanted to help. Mo gave us every confidence with his checking for wasps nests, as it was so thorough and he obviously knew what he was doing. Also, he was just a really nice person which always helps! We would suggest that if you have issues with pests, then one call to Bug King should provide what you need. Thanks so much guys.

We used Bug King to do a Borer inspection. They were quick to book the job and liaised with the tenants in the property. Their report was detailed and easy to understand. I would use them in the future.

I just wanted to pass on my thanks and commendations for the service technician you sent to conduct my inspection this afternoon. He was incredibly thorough, professional, and friendly. Any questions I had, he happily answered, and his knowledge and advice was insightful. He did a great job explaining to me all the possible outcomes, treatment, pricing, and really taking his time to ensure I understood everything. Your staff are fabulous, from the lovely call centre team member who were prompt, efficient, and helpful - through to the very friendly and helpful technician sent to me today. My experience with Bug King has been nothing short of excellent customer service, and I would highly recommend them to anyone wanting professional advice and friendly service. I had called another (very well known brand) company and their customer service was woeful, unfriendly, and not responsive. Bug King have made my experience (in let's face it, not an ideal situation or one people talk openly about) one that was easy, and approachable. I am so glad I called them, I wish I'd had called them first! So thank you, 10/10!

From the initial enquiry to the call Centre team to Mark on the day the team were very professional friendly and helpful. Mark checked where the worst areas were and the call Centre team helped me identify which type of cockroaches that we had to ensure they had the correct products to get rid of them. We would definitely use them again.

We have used Bug King annually for the last 6 years and I wouldn’t go anywhere else. Their communication to book and coordinate the treatment is impeccable and the treatment itself is extremely effective. I really appreciate how there is no smell or residue upon entry of our property and they leave all the appropriate information as you enter the house. Would highly recommend.

Great service would recommend!! Got rid of my wasps!

We had Mo do our treatment. He was amazing! I mean how exciting is Pest Control? Mo made it easy. He was professional, friendly, helpful and considerate.

We had a rat who decided that our kitchen was his new home. I called Bug King and Melissa was amazing to deal with and slotted me in quickly for a treatment. Daniel was a super star and was very reassuring. Thank you for helping us out so quickly and getting us rodent free!

Thank you Bug King for your professional service.As a Property Management company it is very helpful to know the tenants have been contacted, an appointment made and feedback given on the outcome of the job plus any follow-up required. I am informed every step of the way.

Fantastic experience with Bug King. Faultless service. Professional, quick and friendly team. Provided detailed instructions for before and after treatment and made it the easiest process ever - 10/10!

As a Property Management Company we value Bug Kings efficient service. Bug King gets the job done fast and follows up with a report on treatment. Highly Recommend Bug King

Had an ongoing ant problem in our bathroom wall for a few months and after exhausting all our DIY options I called and asked for someone to come and have a look. He showed up on time, identified the type of ant and looked all around our garden for some potential nests. A couple were identified and treated as well as the inside of our home. Within a few days the ants disappeared and we have not seen another since (6 weeks ago). thanks for sorting them out!

Excellent service and great results. It was 6 months since they made a barrier anti cockroaches and we still have none. And people are really helpful both over the phone and in person. Highly recommend.

We're a property management company specialising in apartments in the Auckland CBD. Insect problems such as cockroaches and bedbugs are just a fact of life in high density buildings. Mark and the team at Bug King are the only ones I trust to manage infestation problems like this. They're specialists who really know what to do in each situation. They're fast, efficient and they guarantee their work. They're always a pleasure to deal with.

I started using Bug King over the covid19 period and they are very professional and quick to get to properties. They do good job and have had no come backs so far. I will continue to use them

Communication with Catherine was super prompt and easy, Daniel showed up early, was very diligent and thorough to prep all areas he was going to be treating and was very friendly to deal with. Treatment was very effective as expected, no issues at all. Would definitely use again!

Had the wood cockroach treatment done. Professional, reasonably priced and effective. Highly recommend

Absolutely excellent service from the get go!. Arrived on time, did everything they said they would within the quoted time frame, for exactly the $'s quoted. One call - Job done - no more wasps! Happy faces all round.

Fantastic service. They came over within 48 hours and completely eliminated our wasp infestation in the ceiling space. Will surely use them and recommend them to everyone.

Friendly, knowledgeable team, great service and super efficient. Dealt with our invading cockroach problem in the summer and came to do a top up when the foolish things attempted to move back in during the winter. Awesome firm.

We thought Ben was excellent. He did a really thorough check, listened to our concerns and answered our questions, then got rid of the fleas! Great job.

"Mouse problem.... yuk! Called bug king and organized appointment for 4 days time. They said they would call if they had an earlier openly. The guy was early and organized and set the baits quickly and ensure they were away from my childrens touchy hands. Haven't seen an mouse since -- very relieved! "

great i needed a wasp nest killed it was in a n old hollowed tree called up, they gave me an easy quote and I was lucky enough that they could fit me in an hour guy came, gave me a quote, killed the wasps couldnt expect any better