Reviews of Harcourts Twentythree - Sales & Property Management. (Real Estate Agency) in Auckland (Auckland).

Harcourts Twentythree - Sales & Property Management

205 Reviews

56 Comments

Real estate agency

Real Estate Agency

Condominium rental agency

Property management company

95 Manukau Road, Epsom, Auckland 1023, New Zealand

Description

Information of Harcourts Twentythree - Sales & Property Management, Real estate agency in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Harcourts Twentythree - Sales & Property Management

J. W.

As a landlord who's managed their own property for many years, relying on friends to assist, and doing things from overseas - this has certainly been a fabulous and welcomed experience! The transition to Harcourts professional properly management service (Epsom Branch) was simply a breeze. I have been working with Rebekah (remotely from Canada), to get my properly inspected, listed & rented in record time. Rebekah's communication and professionalism, providing expert analysis on market conditions, landlord responsibilities, tenant selection, reviews and feedback after interviews was just the beginning. Rebekah truly went above and beyond to ensure the property was in a tenantable state and has followed up to ensure the new tenant is happy. Working with Rebekah, if you happen to be doing this remotely - you'll get first class service. Video calls, consistent communication and updates that really just want to make you smile - you'll be well taken care of here. In addition to everything else, this process occurred during the COVID-19 pandemic where listing a property is a tricky business, especially during the strict New Zealand 2021 lockdowns. I absolutely trust Harcourts and their Epsom team - well done and keep up the amazing work. I just wish there was room for more stars!

J. O.

Abbey and Richard put in so much hard work to get us a great result way beyond our expectations. They ensured that we were always kept up to date with what was happening and what enquiries were coming through. They really took the time to get buyers to see the potential in our property. I would not hesitate in recommending Abbey and Richard to friends and family in the future.

G. M.

Abbey and Richard know the market place. They are honest and do what they say they will do. The most important thing is they promote the property well and get people through, then they follow up. Abbey worked incredibly hard at the Auction and we are very pleased.

A. W.

Rebekah Estreich has been my PM for the past three years. She has a professional, empathetic approach to managing my tenant that I value. She has a straightforward approach to problem-solving, having solutions and having a process, so there is no room to make assumptions. Highly recommend.

D. S.

Awesome agents that get results. Abbey, Richard and the Harcourts 23 team were brilliant. Their energy, expertise, knowledge of the market and abililty to connect with buyers was fantastic. It helped us achieve an amazing result when selling our property.

J. S.

We engaged Abbey and Richard to sell our house for three main reasons. First, we had purchased via them before and really enjoyed the experience from a buyer's point of view. Secondly, their expertise within the central Auckland property market. Thirdly, their unique, fun approach to marketing which really humanizes the buy/sell process. We were however blown away when we started working with them and their team. Not only are they good, but the whole support team from photographer to auctioneer were incredible...behind them is a well oiled machine with people that really do care about getting a good result for their clients. If you want a top result, then we highly recommend them to sell your property...and remember to take their advice if you want top dollar. Thanks guys!! We are very happy.

S.

The right team for the right result From the moment I met with Pauline and Midori it felt right. Their pragmatism and experience make the sale of my property look easy. No task was neither too big nor too small and they demonstrated on various occasions that going the extra miles was something that they would do heartedly. Their commitment is second to none and I wouldn't hesitate in working alongside those ladies again.

J. L.

Buying a property Midori was great to work with . She was professional, friendly and very well informed. Was great at following up on things I asked and very supportive of the process. It was a pleasure working with her to buy my new home.

L. A.

Positive and patient Selling my family home of 29 years was a big deal, both emotionally and practically. Abbey was very understanding of my need to go cautiously but encouraged me to get through each step, even when I hesitated. I followed her suggestions to get the house ready to sell, how to present it at its best and with a good knowledge of the local area. This is where I appreciated her patience and professionalism. When I had doubts Abbey remained positive and energised. Excellent communication and feedback from open homes at all times and enthusiastic right through to the end. It's been a journey for sure, but Abbey stayed with us the whole way and earnt our trust and gratitude. No doubts about Abbey (and Richard) being the right choice of agent for us.

c.

Glen has a great set of skills and woun't let you down. He was incredibly proactive and professional throughout the whole time and provided all the information we needed with buying the property. The extensive efforts he made in assisting us is deeply appreciated. We highly recommend Glen to anyone buying or selling a home.

A. d. S.

Glen really knows how to navigate his way through a deal, and approaches negotiations with a warm and friendly manner. He made sure to communicate every step of the process and knew how to advise us on how to proceed. Glen was also good with disclosing where his and the vendors priorities were, and kept the process as transparent as he could.

Z. S.

Just what you need Abbey is an excellent communicator. She passes on a simple and consistent message throughout the process and manages the expectations without being pushy. Exceptionally hard working and professional. She achieves the goal in a quietly confident manner. Thank you for getting us through these stressful times!

J. V.

I went through a thorough process to select the right real estate agent - it was really important to me that the agent I selected to sell my house, understood my needs and communicated well - I spent months going to open homes to see different agents in action. As soon as I met Abbey and Richard I knew they were the right agents for me. Their advice on what I needed to do before putting my house on the market, right through to auction day could not have gone better. Abbey & Richard were professional, continued communicating with me every step of the way - they made things easy, there were no obstacles, reassured me - the open homes were on target, professional and they updated me every step of the way. I would 110% recommend Abbey & Richard to sell your home, they are really awesome !

S. B.

Nothing is a problem! Julie was fantastic to deal with always got all my questions answered and nothing was ever an issue. We viewed the property many times on open homes and arranged times outside of open homes and this was never a issue, very helpful. All paperwork was sent through straight away. LIM took a bit longer from the council but soon as it came through got a phone call letting me know it was emailed through, great communication. When it came to making the offer we properly did need a bit of a push and some guidance and Julie was very good at giving us the nudge we needed, we are so excited about our new project and can’t wait to move into our new place!! I have dealt with lots of average agents over the years and Julie is NOT one of them, her manner helpfulness and communication was fantastic! Thanks Julie

C. S.

Fantastic Agent Abbey took the stress out of selling our first home, and got us a fantastic result. She was really knowledgeable about the whole process, was always available to answer any questions or provide advice, and she worked really hard to make sure we had the biggest pool of buyers possible. She was friendly and approachable, and had a huge amount of enthusiasm to make sure we got the result we wanted. I would definitely recommend her to anyone selling their house.

J. W.

Pauline was very professional and brought a good mix of possible buyers through, always keeping us informed of what was happening. When we went back on the market after restrictions moved to level 2 (due to Covid 19) it did not take long for Pauline (and Geoff) to find the right buyer for our house and within 10 days we had an offer we were happy to accept. At all times they made sure we were well informed of all the changes and comments from possible buyers. We would be happy to recommend both Pauline and Geoff to any prospective sellers or buyers as they are the ultimate professionals and really go the extra mile while making sure what can be stressful as easy as possible.

R. D.

After dealing with a number of property agents both in NZ and overseas, my partner and I can say with certainty that Harcourts Epsom are a fantastic agency and have been an absolute pleasure to deal with. Our agent, Antoinette, was super responsive, always made us feel acknowledged and was always happy to help. We had a seamless rental experience and would 100% recommend Harcourts Epsom to any landlords wanting to build a good relationship with their tenants. This team absolutely nail customer service.

C. H.

Richard and Abbey made the sale of our family home a really safe and enjoyable experience. From their initial appraisal, and the advice they gave us of small jobs we could do to help “up-sell” our property, everything was spot on. Their communication throughout the process helped us feel informed and involved at every stage. We wouldn’t go anywhere else if we were selling a property again.

M. D.

Highly recommended It's been 23 years since we last sold a house, so guidance was required. Julie came with very accurate data for our area (Glendowie) and knowledge of the current market. As our levels of confidence and despair see-sawed, Julie was a steadying influence. Her wise council, and humour, kept us focussed. She worked well with auctioneer Shane Cortese and we were pleased with a very positive result on the auction day.

L.

Excellent+ In the sale of our family home, the team at Harcourts Twentythree Group applied their extensive real estate knowledge/experience on our behalf. Combined with an eye for detail and an unfailing persistence to maximise our final position, they brought about a very successful outcome at the auction. For anybody starting down the path of selling their property, we would not hesitate to recommend the superb team at Harcourts (Twenty Three Group) as a great choice .

A. L.

Renting with Harcourt Charlton realty has been a breeze. Joanne Rae has been so helpful and promptly responds to issues. She has been easy to communicate, very friendly and cares about her tenants. We've had such a great experience having her as my property manager and I would highly recommend people looking to rent a property with her.

D. K.

We rented our home out as we wanted to travel overseas. Joanne Ray and her team made the whole process so easy. They found excellent tenants and provided us with regular detailed reports. They were professional and ensured the rent was paid on time with very good detailed accounting. As we were overseas the service delivered by Joanne and her team provided us with the reassurance we needed that our property was being well managed and we could focus on enjoying our travels. Highly recommended.

R. C.

Richard was easy to deal with, from upfront discussion on the approach, through to auction night result. He and his team kept us updated throughout the sales process with clear communication and a no fuss sale. We were delighted with the final result and would recommend Richard to anyone looking to sell their home or investment.

B. D.

We've been using Harcourts Charlton (specifically Rebekah and Joanne) as our property managers for three years now and have found them to be excellent. Very thorough processes to find tenants and then great management with everything needed. It's very reassuring to have such meticulous 12 weekly inspections. We've had various maintenance issues with the property, and everything has always worked out well with clear communication and follow-through from the team. The result is that the property is in way better condition than when we bought it, and the tenants are happy and exemplary. Highly recommended.

M. T.

Abbey, quickly created a high level of trust and confidence with my wife and I when we looked for agents to sell our home. This made the whole process of a quick sale easy to achieve making both us as the vendor and our buyer happy with the result. I was so pleased and confident in her service I’ve recommended her to both my mother and mother in law (both hard ladies to please).

D. L.

Eden was great to work with on the auction campaign of our Parnell family home. While he was respectful of the needs and budgets of prospective buyers, he was masterful in negotiating a deal that resulted in a win-win for all parties involved. If you are considering selling your property, I highly recommend you have a chat with Team Eden Thomson.

Y. T.

Shawn is the best property manager I've ever met. He is very dedicated and easy-going. Shawn is very professional, efficient in solving problems and smooth in communication. He is very responsible for both the landlord and the tenant, I highly recommend Shawn and Harcourts Eden Epsom team

W. L. K.

My apartment is rented and is under the management of Harcourts Charlton Realty.The Company has provided me with excellent services. Shawn, my property agent is a very good agent who has handled my apartment with care and always promptly informed me of the steps I have to take. I hereby thank for his professional advice.

K. S.

We're so lucky that friends recommended Abbey and Richard to us. This fabulous pair balanced enthusiasm, fun, honesty and sharp thinking to get us a great sale - despite the curved balls that Covid-19 threw at us. We feel tempted to buy and sell again just to work with them! No surprise to see they won an international award this week!

S. S.

Abbey & Richard have been totally AWESOME to deal with and we have been left with the feeling of not knowing how to thank them. Right from the start their communication, knowledge, professionalism, commitment, friendliness and most of all their ENTHUSIASM was something to admire. We were fascinated to see how they operated. We felt drawn to their energy and innovative marketing ideas, and throughout the whole process couldn't have been happier with all they did for us and our property. We knew we didn't need to worry about the last minute things for open homes, as they would always think to turn on any lamp that hadn't been remembered, light all the candles in the house and even baked fresh cookies for the viewers, complete with a dusting of icing sugar! They honestly did everything possible to make this stressful process, bearable & fascinating! Thanks again Abbie & Richard......you're 100% RECOMMENDED! :)

S. M.

Emma is a treasure and made the whole process of selling our house perfect. She is professional, enthusiastic, warm, and generous. Trying to find the right words to express my gratitude is almost impossible, so I will say thank you so much Emma for your committment. Should I ever find myself selling in the future, I would definitely want Emma Leading the charge.

N. S.

No idea why anyone would be writing any bad reviews! Best experience!! We brought a property through Harcourts Charlton Realty as well as using their property management to find tenants and they highly exceed our expectations! not only were the staff helpful but very approachable and friendly. Would 100% use again, 5/5. Thanks for all your help.

L. M.

I have had the most amazing experience ever with rental in New Zealand after being in contact with the Harcouts' agent Sebastian. He is just a very professional, honest, friendly, kind person and gave us an awesome attention and service. I recommend him to everyone trying to find a property... He actually cares and tries his best to help. Sebastian is so far much different from all the other experiences we've had here. Awesome deal.

s. n.

Rebekah has been an excellent property manager. She has always gone above and beyond and provided us with superior service at a very difficult time. We would highly recommend her to anyone who is looking for a property manager she deserves more than 5 stars!

H. S.

Collette Reardon assisted us in finding a tenant for a property in Epsom recently. I only have positive things to say about Collette. She is extremely approachable, helpful, communicates very well, and is an absolute professional. Collette was very successful in renting our property quite quickly. I would highly recommend Collette to any prospective landlords.

J. S.

The property management team have been a dream to deal with over the past 5 years. I use Charlton Realty to manage my properties and they have never let me down. They are Reliable, trustworthy and great with communication.

a. b.

As a property owner I have used multiple property management companies. Harcourts have exceeded my needs and expectations over a period of ten years. With their prompt kind service that satisfies both me and my tenents. I deal with both Rebekah and Joanne and highly recommend them for looking after your property. While also giving you peace of mind and clarity. Ana Bettley

B. L.

We asked Joanne Rae if she would take on a family rental property in Mangere Bridge that was previously poorly managed. Joanne took it on even though there were on going issues. She was easy to communicate with especially since we are in Chch. Very professional and would certainly recommend her.

I. S.

If you like Rockstars, then this is the team to market and sell your property in Parnell. From the very first day, their enthusiasm and effort hit the high notes which resulted in a quick sale and settlement. I'm one that will continue to sing their praises for a long time to come.

M. H.

We have been dealt with Charlton Realty for 3 years and have had excellent service over that time. They have been so good to deal with they were our first choice when a family members property needed letting and they have done a great job there also.

J. T.

Harry was amazing getting things sorted and helping us purchase our first home! Super smooth process

W. G.

Great team Great service Well informed and informing Great attitude Very professional mixed in with just the the right amount of fun to calm our nerves. Would recommend Abbey or Richard, together or separately to anyone.

T. L.

Our rental property with Harcourts has gone smoothly so far. Thank you Shontel for your friendly, kind and professional manner.

T. K.

Have only recently listed our property for rent with Harcourts and so far everything has gone very smoothly. Thank you Emma for your friendly and professional manner.

A. D. A.

Henry Blundell looks after my property and is a legend.

C. W.

Supportive and helpful staff. Great experience.

E.

Great staff and great help

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