Reviews of Burger King Botany Downs. (Restaurant) in Auckland (Auckland).
Burger King Botany Downs
550 Te Irirangi Drive, East Tāmaki, Auckland 2013, New Zealand
Description
Information of Burger King Botany Downs, Restaurant in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.
Map
Open hours of Burger King Botany Downs
Popular times
Sunday
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Monday
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Tuesday
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Thursday
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Friday
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Saturday
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Reviews of Burger King Botany Downs
T.
The food from this branch is one of the worse I've eaten at. Food always tastes like cardboard, even when buying the premium burgers.
H.
Huge improvement in food quality. Salad burgers are some of the best hands down. Freshly cooked onion rings just the right amount of everything. Three perfect times ina row. Keep it up guys.
L.
SO SLOW… and there were way too much pickles when i said no pickle while order. Waited at counter for 5 minutes before anyone served us.
P.
Went through drive through, excellent service overall, Why? Burgers were fresh and neatly made, and out of all these drive through food stops, for me finally people with common sense, they had napkins, packed in the bags in separate orders, and MY RECEIPT. Why is it we have to ask everywhere for a receipt? Thank you to the staff on that night, for Excellent service! So highly recommend. P.S, chips..hotter and yous guys have got it.
A.
Average Quality food but prompt service and polite staff.
N.
Was very busy in the drive-thru so we came inside. Seating inside was limited due to covid restrictions. Service was still good and quick... thanks BK Botany.
m.
Maybe because it was late or had a rush earlier (about 8.30pm on a Saturday) but girl that took our order sounded tired and like she was trying to rush our order asking us "is that it?" after every item (we mentioned there was 4 of us placing orders ). Asked for a receipt and she said OK but after giving us our food she shut the window and we had to knock on it after a minute when we realised she wasn't getting us our receipt. The food was good tho. Hope that was a one off experience and will gladly change my rating the next time I stop by when I'm in the area.
M.
Loved it here because our food was fresh n yummy crunchy hot fries although was watching service was slow n just mucking around and while we were eating i heard one lady calling "is someone serving?" after she n other people were lining up for awhile..again these fast food is running by young kids😥
T.
Pretty fast drive through, I've had things missing from my orders before and for some reason their ice cream machine is always down. I haven't been able to randonly get a chocolate milkshake with orders for months now! My online orders are never refunded for this despite it being advertised on their app menu.
J.
Food is at expected level just wish they would sort their side out to accept the app deals.
Other than that Staff are good🤷🏻
S.
The restaurant was filthy dirty. Only one table looked clean. Rest of the tables had empty bags and good scraps. There was no customers. The drinks stand was messy with spilled drinks and the standing area where we refill the drinks was covered with spilled drinks. Sticky and just horrible with used cups and straws everywhere. We were there at 5pm on Monday Anzac day.
Y.
I really cannot say they are the same thing
K.
Forgot to give me my order number rip. Whopper was a bit sad
A.
Just like any other fast food place. Tables could do with a more regular cleaning. Wasn't many people when we went there and still had to ask for the table to be wiped down. Other wise pretty good and way better than Pakuranga BK.
G.
Had a Whopper Jr and Whopper plus two large fries and a large drink. Amazing burgers, there was almost no wait. I love Burger King xoxo
S.
Quick, and love the rebel and salad burgers as a meat alternative.
D.
The food is okay and the cashier is great.
But I don’t like the attitude of one of the service staff, who look like the duty manager. The burger I got is different from what I ordered, I asked a him, he just had a glimpse at burger and answered me that’s the same then walked away, I asked him again because there’s a lack of something I saw on the menu pic, and he just admitted and added that in the bitten burger.
C.
Great burger, went a bit heavy on the lettuce, falling all over the place, but other than that, good experience.
J.
Much better than McDonald's. Food n stuff totally valuable
C.
Great place, food was fresh and tasted nice and drive through counter gave great service I recommend burger botany downs.
n.
Burgers are lukewarm and you lucky to get hot chips here unless it's busy
D.
The retaurant was clean. The service was great from raphael and the food was hot. However the next time i went there. Wasnt accepting vouchers and machine broken. So had to rate it down
F.
Very good in most cases. Cannot take coupn orders. Says it crashes the whole system. Recently been upgraded and is quite neat. Friendly workers
L.
Exceptional service..
Drink machine screens could do with a more frequent wipe down, or at least provide the means for customers to wipe it down; sticky, dirty fingerprints and marks are not very appealing
Z.
New layout makes it feel more spacious. Good food, a tad slow today but they were busy. Friendly staff. We made use of the blues winning and getting 2nd whopper free.
L.
Today I went to the botany Burger King and I was served by Jacob. He was really nice like he took our rubbish for us and he was suggesting that we go refill our drinks and try different flavours and also my friend accidentally put his drink on top of the bin and it fell through so he gave him a new one.
J.
Best fast food place I've been to in God knows how long. Staff are always friendly. If you're inclined to dine in it has a nice open feel.
S.
Service and product was above average, this branch is heaps better than the one in Highland park. But there is still room for cleanliness improvement. But nevertheless, I'll be back.
A.
I still don't like to be served by the youngest person in the joint. Basic service skills lacking. A simple thank you and smiles will help.
M.
It's a good Burger King, but the drinks taste like they've got detergent in them at the moment.
A.
One of the better BKs
N.
Its a decent BK
B.
Good food, quick service
R.
Everything time I go there.BOTANY they serve hot chips and burgers that have been put together by someone who cares.I work in wiri, but still travel through peak hour traffic for dinner there.This is a huge thank you to the manager and staff who work there.Keep up the smiles as well,really nice to see.AAA+++
M.
Probably the best bk in auckland
A.
Service too slow. Did not seem to have enough employees for a busy evening. Food is good.
L.
Wait time is rather high unfortunately but good food either way.
Z.
been here many times. but today the server is slow. the toilet is supper dirty which I never see in new Zealand. it may not been clean for a week.
C.
They were great with customer service today . Thanks for the food
L.
Easy meals for the kids and easy access t8 the toilet. Though I was disappointed my food had been taken away too quickly when I had to take my child to the toilet.
R.
Quality is slowly going down. Still enjoy Burger King in general, but not as great as what it used to be.
M.
Good burger king. Meal was fresh and tasted awsome.
S.
Service would be awesome if staff remembered cups straws and a smile.
I.
Good fast service
L.
5 stars for the drive-thru. The drive-thru staff are clear, concise and polite and efficient.
r.
Awesome bk, it is clean and the staff are friendly, there are also arcade machine so it is a must stop place if you are looking a quick munch or somewhere for you and your friends to meet up
J.
It was just a standard bk meal. Nice to see they are cutting the bk chickens again
A.
Quick and friendly staff.
T.
best BK in all of new zealand...
best service both drive thru and dining in.
foods perfect and very friendly staff...
Highly recommend
B.
The service is great and I appreciate when staff knows the beers. 5 stars for a great restaurant
T.
Great food, staff will very rarely mess up the order. But overall great place to eat!
T.
Always enjoy eating here. Although I've noticed the tables are slow to be cleared.
G.
Great food but if you are a tourist ... or deemed to be one ... watch your change ... they apt to forget how much you gave them !!
N.
Good service, good food, and what I liked was that it was not so noisy and chaotic as McDonald's.
S.
Ate here twice with family on holidays. Food was always of a good quality and staff friendly.
d.
Usual fast food place. Forgot part of the order and like 3 complaints just while we waited for our food.
V.
Good for a quick bite. Customer service have to improve a bit since this place attracts huge crowd
A.
Easy to access BK. Food good only negative is they always have sticky floors
C.
Good customer service
Gave me a free large frozen coke after the super long wait!
r.
When its good, its great. But it can be a gamble. Sometimes the food is overcooked or missing items.
B.
The food is nice and the customer service is good too, but it's usually very unclean.
F.
Great sometimes and not great the rest of the time. Pretty hit and miss depending on who is working in the kitchen.
k.
Love Burger King, wish there were more around like mc Donald's
f.
Burgers were so fresh. Enjoyed my meal!
A.
Really nice and new modern building. Good fast service and nice employees.
A.
Excellent place to eat
R.
Just like any other Burger King restaurant, quite busy weekend, share the same building with Z (formerly Shell) service station.
K.
A little slow but friendly service
I.
Tasty burgers and nice location, good service
R.
Great place...you can charge your phone while you eat...
J.
Orders come out fast good quality doesn't mess up order
T.
Very clean, fast service good discount using the App.
G.
It was exactly how I expected. Burger King is my favorite junk food to eat 😂
W.
Good standard burger king, couple of spacey games and grab machines
L.
Not too bad, getting the order wrong from time to time. But over all ok.
m.
Good place to hangout but not many parking space.
Z.
They got my order wrong but they remade it as ordered
D.
"It's just another burger joint. The usual variety of burgers and sides. Nothing special . The staff seem pretty bored and zone off most of the times."
M.
Long BBQ Rodeo is a household staple.
S.
price was good but the food wasnt amazing
F.
all good but little bit slow...
A.
Friendly and fast service. Food was good.
K.
Stunning set is good for hangover meal
G.
Food always good and comfortable surrounding
B.
BK burgers are the best...add pleasant staff and facilities! !!a1
R.
As good as it can get for a fast food restaurant.
A.
Nice food, toilets are filthy!
A.
Fast serving, not many people.
H.
slow service. most table is not cleaned.
S.
Always such a nice drive througj service.
D.
Has improved must have a new manager
J.
Service took forever. But got the food in the end
K.
Service is always amazing.
A.
Food was good service was good
P.
Neat place. Good ambience and food was good as well.
S.
Easy drive through efficient and good service
D.
This one at Botany was much nicer and cleaner than that horrible one at Sylvia Park.
B.
Good place for quick bite...
t.
Amazing service
B.
These guys seem to stuff orders up and at times they need to hire more people
J.
Burgers taste better than McDonald's
r.
Good taste and fast serving
S.
Meh. Seem to have trouble getting people's orders right.
N.
Nice. The toilet was quite disgusting though
J.
It's like all burger kings really.
J.
Good cheap prices using their app.
R.
Love me a double whopper with cheese
H.
typical BK, besides Z energy, parking can be limited
J.
Burger tastes better than McDonald
K.
Thank you for the great and speedy service 😊
B.
Great staff and better food
D.
Always get my Whopper nothing beats it
A.
Decent service
C.
Good service, good food.
K.
They gave a burned burger 😑
W.
Good value for meal.
H.
Good to go some where different
M.
Thanks heaps BK for fixing up your mistakes .
P.
Good food
T.
Toilets need to be looked at more.
S.
Quick service and nice interior
s.
Good all round service
E.
It's ok. Could be cleaner though
i.
Gotta love the free refills
c.
You can't beat a whopper :)
S.
pretty good kind service
김.
Very good. Thanks
J.
It's fast food.
g.
So good.
B.
Nice place
N.
Clean & a petrol station is there.
K.
My kids love this place
l.
Go serfz
H.
Great place to take the family
C.
Service was not particularly speedy.
E.
Always a good late night feed
N.
Fast food... need I say more
C.
Good food
Z.
patty not fresh
S.
Drive Thru wait was to slow
T.
Collect points and redeem free offers
J.
Good food
G.
Pretty convient that this is here.
B.
It's a burger king.
N.
nice place on move to grab something
T.
Cool!
M.
Good feed at the right time
A.
Grt place
M.
Love my BK
M.
Clean and yummy food.
M.
Very busy in afternoon time
B.
Good food and service
J.
Eat and fill up petrol
A.
Fine place for dinning.
E.
Flame grilled is the best
Z.
Not the tidest restaurant
E.
Normal bk
N.
Good fast food
h.
Its cool
M.
just ya normal b.k
R.
Thicc meal 10/10
D.
Nice
D.
best bk in the chain
R.
Is ok
S.
Burger King!! Tha Best!!
F.
Food was cold
M.
everything is perfect here
C.
Quite place. Friendly staff
D.
Regular bk
E.
Service extremely slow
k.
Easy and quick
C.
Liked it
A.
Money well spent
R.
Good fast-food
B.
Fast
G.
Excellent service
A.
Good burgers
J.
Allright
A.
Ok
M.
Super value feed🤘🤘
T.
good
L.
Ok
M.
Average
M.
Nice
s.
Fast service
J.
Good deals
R.
Good
S.
I love this place
H.
..great service
D.
Great environment
D.
Great experience
V.
Thank you.
D.
Average
s.
Could be cleaner
r.
Good stuff
D.
Good one...
E.
Filling 🍔🍟🥤
A.
Visit this place quiet often now.. Great staff, service and food👍
m.
(Translated) Average burker king. Nice food and average burker king set up.
(Original)
Average burker king. Nice food and average burker king set up.
林.
(Translated) Only Burger King in New Zealand has a variety of drinks and can drink freely
(Original)
只有紐西蘭的Burger King有多種飲料並可自由喝
A.
(Translated) Sah good
(Original)
Sah good
J.
(Translated) Cheap if you use the burgerking app
(Original)
Cheap if you use the burgerking app
F.
(Translated) Very good quality
(Original)
質素很好
N.
R.