Reviews of The Merchant Pub Co.. (Restaurant) in Auckland (Auckland).

The Merchant Pub Co.

1613 Reviews

352 Comments

Restaurant

Restaurant

Bar

Gastropub

Sports bar

219 Don McKinnon Drive, Albany, Auckland 0632, New Zealand

Description

Information of The Merchant Pub Co., Restaurant in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of The Merchant Pub Co.

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of The Merchant Pub Co.

J.

Today my wife and I had lunch to celebrate her birthday with our toddler. The food was absolutely brilliant, what made our day even more special, despite trying to tangle a toddler was the brilliant, friendly service by the team. In particular I would like to acknowledge and thank Charlotte for her friendly service with a smile. We will definitely be back.

T. O.

I had my 21st Birthday dinner here and it was wonderful! The food was delicious! The service was fantastic and friendly. All credit to Line, she made the night. Always checking if we needed anything, smiling and so professional. She was absolutely fantastic! It was the day before ANZAC and we’re pretty busy but Line was just amazing and really made our group feel welcome. When (not if) we come back we certainly hope Line is there. Shout out to this amazing member of staff!!

J. “. X.

Professional service, nice food 🍕🍷🥘🥗🥩

A. T. D.

I usually go along to this place as I have typically found it to have good service and nice food, recently however I was unimpressed by the service and the quality of food, the steak was extraordinarily expensive, the quality of meat was poor, tough and chewy, the service was average at best. I will be returning, if only to alter my review again, hopefully for the better not worse. Not sure I would recommend coming here.

N. K.

Great menu, it was hard for us to pick something. Everything was super yummy, chicken wings and pizza were good and Boa buns were yummy too. Quick service, friendly staff! Also has dietary options and menu if that is what you need

J.

went here for dinner.. great service food was delish cocktails were very yummy. would happily go back here again... also a great place to grab a beer while you have to wait for your Mrs who is spending all your money at the mall...

J.

Initial lack of greeting from the first waitress that saw us nearly had us leave. The second waitress was lovely though. She seated us, accommodated some fussy food changes (sorry chefs). My food was absolutely delicious. Steak was rare instead of medium rare but the cut was good enough to work. Veggies were fabulous too. My friend's chips weren't good, pork belly was decent though. We didn't get a meal check until I was on my last bite though. All in all it was a decent experience, and food was good- but there is room for improvement. We will be back.

S. L.

My friend and I went out for dinner and were rudely ignored by the girls outside. However, we were served by Charlie who was absolutely amazing! She made the night a lot better and helped with everything we needed :)

G.

I ordered a berry cocktail, a pina colada and the nachos. The berry cocktail was tasty but the nachos were dry and lacking flavour.

L. M.

Overall food is good: Pizza is excellent but the ribs are burnt and dry. Customer service is excellent. Decent variety of items on the menu. Is quite expensive for the portion sizes though - would only be back as part of a group or with first table.

j.

went here for dinner.. great service food was delish cocktails were very yummy. would happily go back here again... …

T.

Pretty empty for a Saturday. Pizza was nice although quite thin for $23. Staff are usually pretty good but sometimes you get left alone for a while and have to find waitstaff to help. Ambiance is great but the outdoor section is absolutely filled with smokers - it’s pretty unbearable unless you’re a smoker yourself!

T. s.

We have been coming here a few years now , here and there and absolutely love it EVERY time; food is great vibe is always awesome and the Friday night live band awesome. Today again popped in for a late lunch and cocktail and LINE is a real favorite keep up the friendliness and the Excellent service Cheers Veronique and Wayne

J. K.

Mac and cheese bites are amazing, however the fish and chips weren’t that good. The fish batter was soggy and the fish itself was rubbery. The side salad was also nothing special. Bunch of veges with lemon. Could be better :)

A.

I usually go along to this place as I have typically found it to have good service and nice food, recently however I was unimpressed by the service and the quality of food, the steak was extraordinarily expensive, the quality of meat was …

R. L. (.

Had a nice piece of sirloin steak 🥩last night, impressed how the crispy chips 🍟has been put under the steak which sucked the tasty juice from sirloin steak, special flavour make me love how your guys cook the chip 😍😍😍 - Sorry, my apologies it’s only 4 stars, I love 💕 Tony’s 💕T bone 🥩the most 🤣🤣🤣 hey you 👉 if you comes make sure you order the garlic bread: cheesy and fresh bake 👏👏👏 yes garlic bread they are A 5 stars ⭐️⭐️⭐️⭐️⭐️

J.

Professional service, nice food 🍕🍷🥘🥗🥩

H. P.

Had a lovely waitress Line serve us outside. Was a wet & windy night and she offered us all blankets to keep us warm ! Thank you Line for the lovely evening

M. S.

Nice place! We just had bar snack stuff which was tasty but just a bit small. Staff were all very nice!

h. s.

Came for lunch today. Food was absolutely awesome as per usual. Would also like to acknowledge Emily for her lovely service and friendly smile.

D. R.

Chill atmosphere. Live band is pretty good on a Friday. I am no boomer. But the music was a bit loud outside.

J.

Excellent food and drink but massive prices and virtually always very loud. Not necessarily a bad thing but definitely something to take into account.

N. T.

Food was great, lovely atmosphere. Very busy but staff were still amazing.

P. A.

Great place on a sunny day. What a huge, long bar and eatery. Lots and lots seating, outdoor tables, umbrellas and heaps of friendly staff buzzing around wearing the tops from the local Baseball team they sponsor. Wide range of food on the menu including a seperate kids menu. We had pizza, the (yummy) Wagu beef burger, chips and a Caesar salad. Drinks were wide ranging, loved the option of having 0.0% Heineken beer on tap in amongst a wide range of alcoholic beers and wines. Nice touch. The kids had Devine house made strawberry sodas. Great work Merchant. Especially at the peek of the holiday season. Nailed it. We will be back.

R.

Fantastic food and service and a great atmosphere. We were served by Line who was fabulous!

A.

Nice food and good service. Would have been good to have the music volume a bit lower as it was very difficult to have a conversation.

J. P.

Overall pretty good in a good location but the staff aren't very observant, we had to stand up several times and shout. I don't suggest the ribs here, dry and tough.

G.

I ordered a berry cocktail, a pina colada and the nachos. The berry cocktail was tasty but the nachos were dry and lacking flavour.

T. S.

Went back here today after a year or so, walked out last time as slack service, however today was super! Attentive staff and quick service, water on table within minutes. Ordered a tandoori pizza and home cut fries - so addictive :) definitely stepped up and made lunch enjoyable

N. W.

Super clean and tidy, staff were really friendly and accommodating to our requests and we barely had to wait for our food or drink during a lunch visit when it was quite busy. Could not reccomend this place more!

A. D.

Lovely atmosphere for a Thursday evening. Our waitress, Brooke, was friendly and accommodating. A great place for good music and good food! Will come back again!

C.

Came in last week, big fan of the pork small plate meal! Amazing Mojitos from Line and awesome service from Taylor!! Great vibes great place.

T.

Always an all round good time at The Merch. Indica at the bar is on top of it, with experience and great service. Hands off, it's totally On! See you next week!

M.

I went to this resturant last Friday and had a fantastic time with my friends. Food was superb and the service was impeccable especially the wonderful manager who accommodated all of our needs. Recommending to all my friends and family!!

b. k.

i have been coming here for a long time now, i have always been treated with so much care and respect, and always served within minutes upon arrival, the manager Lina has the sweetest personality and has always helped us with any issues or just a question we had with the menu. She makes sure even when busy to stop, say hello and check up on our service. She has introduced us to Nikah, one of the new managers i believe, who has also taken care of us, made sure everything was ok and been very attentive and helpful even in these hard covid times. Appreciate the awesome merchant staff, as they never fail to keep us smiling and provide great and outstanding service.

d.

Great Food courteous Staff excellent options reasonable prices and an awesome atmosphere I would highly recommend a Visit A classy establishment Thank You to Indica Very Proffessional and was an absolute Pleasure to have Servicing our Patronage

K. W.

Lena was truly amazing as were all the staff. I came back again today with my partner as I loved the service and kindness great food fabulous espresso martini.

D.

Amazing place to catch up with friends. The table staff are as stunning as the food. Was the best place in 2021. Looking forward to repeating this wonderful experience.

R. E.

Share platter was delicious!

J.

Just had dinner at The Merchant - first patronage since the end of lockdown and I could not fault it at all! The entry process with vaccine passes was seamless, all took less than 30 seconds until we were seated. Drinks were flowing, people were laughing - was a great visit straight out of lockdown.

K.

Thanks Merchant for a great meal don't think I can eat on Christmas Day im having a food baby lol. Lena you are amazing! Merry Christmas. Merchant we love you 😍

L.

We had a great experience, quick service. Charlie was a great Waitress, super friendly and great service

G. N.

Yup. Nice. Best curly fries and mayo combo around. Good beer selection with friendly and efficient staff. Gets busy so get there early and/ or book a table...inside and outside seating...

G. K.

Food was delicious! Prices seemed a little high for what we were getting. $5 for a side of rice with my $25 curry. Steak was cooked to perfection.

M. N.

With plenty of space, great viewing to all screens, excellent layout of all seating, it is complimented by the delicious pizza's, platters and atmosphere to be washed down with your favourite b3verage. Happy to recommend.

K.

Great vibes and great service. Line is a star we always come back just to see her!

J. F.

Love the vibes. The food was delicious.good to celebrate a birthday or for a date night.Friendly team. Keepup the good work guys... cheers

B.

It's not cheap. The grilled fish is mouth watering - do try

J.

Line was excellent, best waitress I’ve had. Quick with service and friendly as.

J.

Awesome service with great food and exellent values. Good specious seating, both indoor and outdoors. Family friendly too. Highly recommended.

J.

Decent selection of beer but didn't have any lagunitas in stock which was my first choice guest taps is nice too

P. P. -. G. A. P. R.

We had our Christmas Function here.Well remembered deliciously tantalizing array of food platters.Perfect food perfect memory.

S. W.

The service was great, and the food delicious. Prices are what you would expect for Auckland.

D. J.

Beautiful! Tasty! Scrumptious FOOD 😍 Best Calamari I have tasted!

J. T.

Food was good but especially loved the lemon lime bitters, so tasty. Mussels were a stand out. Beautiful fiddle leaf fig tree too

T.

Great placed for lunch; great staff & lovely food

E.

Charlie was amazing tonight! This was my first time drinking here and I felt so welcome xx

K.

Emily had great service with a great meal! 🍔

I.

Very lovely lady served us, Charlie was h3r name. Very perfessional, top girl

S. M.

Not at all busy, Sunday evening I guess. Had the MPC platter and was delicious. The small one is fine for two people.

S. K.

First time here. Loved the food and drinks. Good place to hangout

D.

Good atmosphere... lovely food... and great live band

E.

Awesome vibrant fun pub, the best waitress ever Charlie ❤❤

W. H.

We booked & went as a couple on a busy Saturday night. They have a casual comfy ambiance, good value food & the service team are great 👍 My pork belly was moist with crunchy crackling but rice portion was too big for me. Hubby had the steak, medium; with seasonal veggies. Steak was Medium rare but he enjoyed all the chips & veggies. Our 2nd time going & will go again. They can do groups as well. Thanks for an enjoyable date out.

A.

Yummy food. Service a bit slow due to not enough staff.

P. F.

My colleagues and I went to The Merchant Pub to enjoy a well deserved dinner and drinks. Our Waiter Dom was really amazing. She was friendly, courteous and had a professional vibe about her. We enjoyed the Pizza and Pork belly dishes so much. I also enjoyed my strawberry margarita, it was magic. The food was brought in good time, so were the drinks and we had a great time. Thank you for a wonderful evening! We will surely go again and next time I intend to take my family as well.

N. C.

The food here is delicious and its a pretty funky place. Would've been 5 stars but we had to go find someone to take our order, we were not brought any water (we had to ask) and we order a starter and 2 mains and they all came out at the same time. I'm sure they'd stagger the meals if asked. Regardless we had a lovely lunch and yummy cocktails. We'll be back for sure

L.

Great service great food very relaxing afternoon.

C.

Food was pretty average and it was expensive. I wouldn't choose to go back.

G.

Great atmosphere. Staff were incredible.

M.

Good food and drinks. Nice place for drinks or dinner with Albany views with outdoor seating.

D.

The best band indeed. I can't wait to go back again.

C.

Fantastic service from Emily! Great food and atmosphere!!

K.

Tori really made our lunch here. She was very professional and kind to our group. Thanks Tori!

S.

A great place for drinks outside, listening to live music and great food.

M.

Great food,good winter retreat

A.

Always had been & post covid still is a fantastic way to spend an afternoon with friends. Great selection of chilled drinks, scrumptuous food, & fantastic service. Special mention to Lena who always looks after us. Bravo!

D.

Lovely environment but the Kaarage pork was a bit average. Mostly just pork belly fat dipped in spices and deep fried. The amount of pure fat just becomes a little too much. Others said their meals were good. Saag curry, nachos, fish and chips and a cesar salad

c.

Very fun time, Charlie was amazing! Good service!

v.

Charlie has been so welcoming! 5 stars to her!

P.

Had nice time, shared a platter with a friend enjoyed a glass of rose

T.

Great pub cool staff pity about Aunty Cindy such a Pinocchio Well worth a visit the pub that is give the other one a miss

A.

Amazing service , great food . Line is just the best !!

T. v. D.

Had a delicious pizza here a couple of times. The service can be hit or miss but they do rectify any problems you may come across.

K. J.

Food was great, great selection on tap, seats in the sun & good service.

K.

Have been going here for years and hadn't been for a while so was interested to see if it had remained a good place to eat. Quite disappointed in the experience. Food was mediocre and a little cold with it. Staff were friendly but it didn't make up for the experience unfortunately. Not sure we'll be back.

D. O.

Great food and service, although thought $12 for a beer was a little bit steep!!!

L.

Thanks to Tori for making our family reunion lunch so enjoyable.

K.

Hands down best restaurant steak I've ever had

N. E.

A great spot for drinks after work. My colleagues and I always enjoy a cold jug of beers here, while overlooking the park at sunset. Their Merchant platter and pizzas are delicious. Staff are quick to serve you and super friendly.

S. C.

Really good place. Like all the Joylab group staff and food and atmosphere is professional and predictable. Was busy and great to meet friends or colleagues at after work.

K.

Friendly staff although a little forgetful even though the we're not busy.

T. C.

The Merchant Pub Co bar and restaurant in the Westfield mall in Albany is great place to meet for a dink or a meal whether it's with friends and family or a work meeting. Their meals are really well priced and they offer a large selection of drinks and beverages. The house are really friendly and helpful

A. L.

Really nice experience and great tasting menu.

S.

Had an amazing night thanks to Charlie service was amazing

M.

Charlie is the bomb Absolute legend couldn’t possibly have asked for anyone better!!!

G.

A lovely evening, topped off with fabulous service! Thanks Line!!

J. H.

Good place to just dive in and grab some food. Reasonable prices and on par with local area, although a couple of elements were getting up there in $$$. Portions are good and food is well presented. A solid place to stop in and eat. Meal for two adults and one child with one alcoholic drink per adult, a shared starter, kids' main, small platter, kids' dessert and adult dessert came in at a slightly high $130. Hunting around, they're described as $25-35 per head. For an adult with a drink it's closer to $50, so be informed and be prepared. Nice place to be, would recommend to others.

P. H.

Usually pretty reliable. Last time I visited the waitress seemed a little irritated and impatient. I was popping in for a drink and snack solo, so it would have been nice to have recieved a less frosty welcome, which to be fair, this place are normally better at.

S.

This has been me and my fiance's go to place since we first met 4 years ago! We had our engagement party here, and they were absolutely incredible and super friendly staff! HIGHLY RECOMMEND!

I. F.

Went here for our anniversary, early dinner so place is not that packed. Was treated to great service and nice, tasty food. The lady who served our food was awesome. She managed to give us complimentary drinks when she learned we are celebrating 15 yrs. I forgot to ask her name but we were impressed.

C. I.

Went here for dinner to celebrate my Dad's birthday. The menu is full of different options providing a balance between meat, seafood and vegetable options. For entrés we ordered: 1. Salt and Pepper Squid which is served with a nice wasabi aioli. The wasabi is not strong but is at a level where it adds flavour. The squid is cooked perfectly. 8/10. 2. Honey Soy chicken. This was on the side of being overcooked and the plate could do more with sauce. 6/10. 3. Onion Rings. Simple onion rings done well. 8/10. For Mains we ordered: 1. Pork Belly. This is served with rice and bok choy. The pork belly could have been cooked less as it was on the verge of being dry, but it was still solid. Would have been perfect with more seasoning and if it was juicy. 6/10. 2. Sirloin steak. This is what I ordered. While the idea is simple, it was done so well. I could not fault it. The steak was cooked medium rare and the jus of the steak covers the fries so well. Just some salt on it and it's perfect. 10/10. 3. Fish and Chips. A solid meal, and the fish was cooked perfectly. 8/10. 4. Israeli couscous salad. Nothing special, there are better options on the menu. 7/10. For desert we had the Mango parfait which was served with slices of lychee and pineapple. This is a perfect way to end the meal if you've had something really savoury. Very refreshing. 10/10. Overall a solid dinner, this is a restaurant that I will come back to.

L. H.

Great service even though it was very busy. I ordered 3 vegetable side dishes as a main (I know, I'm weird like that). What came out was amazing. It was all on one plate unlike other places I've been to; and presented beautifully with a couple of added touches. The kitchen staff clearly love what they do and take pride in their work. I will never back!

C.

Chloe and her team rocked it today. Yummy cocktails !!!

F.

Would be 5 star, but I found the music too loud for a daytime dinner.

P. M.

Got the chicken burger! It was soo good!! Very flavourful highly recommend!!

F.

I'll be honest, over the years I've had good meals at The Merchant & I've had not so good meals at The Merchant. But I always go back cos the staff are great, and the location is so easy. Tonight I had an amazing meal! Lara their Events Coordinator was kind enough to arrange a 4 course set menu for us tonight to make up for the fact that their comedy show had to be cancelled, and I have to say every part was outstanding. We'd dined at a high end Auckland Waterfront restaurant on Saturday night and I can without hesitation say that the scallops entree at The Merchant was tastier (and bigger), and the steak at The Merchant blew the expensive city restaurant's steak out of the water. Our server Gemma was amazing and and very helpful with our coeliac requirements too. Big 5 star rating from me tonight.

C.

Good food, good portion sizes, and not to pricy. Can be noisy when busy, but not too bad on Sunday evening after a movie

A. H.

Nice bar overlooking a lake with a good view of the hills. We were here twice as it's close by our hotel and office, both times the staff were friendly, even if the food and drinks were a little expensive. Happened to go on a quiz night, which was a ton of fun with friends even though we didn't officially participate. Nothing super exceptional but the bar snacks were good and there was a variety of beer to be had. The only odd thing was the first night we moved our tab from a table outside to the inside due to rain, when we got our bill it was far too low and assumed that they just forgot to move the tab over. We let the server know and assumed it would be taken care of as we continued chatting. Nope, 45 minutes later we start to head home and get corralled by the manager who implies that we are trying to skip out on our tab; Even though we made sure our server knew that there were drinks missing from our order, and left the card with the server. We ended up with 3 separate receipts that night because of the servers and managers but everything was sorted out by the end. Not a particularly bad experience, but just a little off-putting. Easily offset by the fact that the servers/bartenders were kind and checked in on us many times to make sure we were good and had what we wanted.

A. M.

Staff could have upsold us on more drinks but chose to chat amongst themselves instead of making sure the table was ok. Food for very average for the price too. Fish'n'chips would have been better from local takeaway shop.

L.

Lunch was awesome, the staff very friendly, Lara was absolutely amazing she was so helpful and attention to us was great

G.

used to visit them with friends before pandemic every friday evening. will be back once we come back to normal.

j.

Charlie was amazing 🐐🐐🐐🐐 will defs be back!

M. M.

Good energy from the guy at the bar. He offered to do a wine tasting before I bought. Excellent hospitality. The ceasar salad with the fried squid was delicious. It was a generous portion. I would return.

s. m.

Atmosphere was good, staff friendly and welcoming, unfortunately some hot food was a tad cold. Wrong coffee was served, will try again when not so busy. Update" Went back a few weeks later when a tad quieter, this time food and service was spot on👍

d.

Great service from Emily, thanks!

a. l.

Been here few times. Love the food. Can be a bit crowded.. i suppose a good sign.. a crowds favorite place to hang. A bit pricey for a main meal.. but nonetheless happy to pay.

V.

Indica thank you so much for being so kind we are table.

D. M.

I attended a Christmas function here as was pleasantly surprised by the quality of agency held by the waiting staff. Besides outdoor score making its way into the restaurant I couldn't fault anything. The restaurant team put on a thoroughly professional buffet including a full desert and candy option at the end. Well done team.

S.

Excellent service, chilled setting, despite being on the edge of a mall. Great meet point for a catch up. Staff all super friendly & helpful. Nibbles were very yummy too.

C.

Nice atmosphere and setting. Good selection of craft beer. Zero alcohol beer nice to see. Food slightly above average.

A.

Dinner during peak hour at 1900pm good vibe to the place. The bar was also busy with patrons while the band was setting up to play live. Pizza was good shared between myself and my mate, sparkling watter however is pricey! So be warned. Go with still water if you wana save a little but of $. The sparkling water bottle was $23 it stung us when my mate paid for it. We got 4x sav $11 overall the meal and drinks $96!

J. K.

Excellent food. Good and fast service.

A. R.

Updating my review again (Jan 2021). They have a vegan/gluten free menu and all the food is great. However it is getting really expensive. I think $22 for a glass of Jules Taylor Sav is too much. Plus they have a 2% surcharge for credit cards when you go to pay. I believe this charge should be included in their pricing.

G. B.

Maybe I'm getting too old for places like this but the music was loud enough so that no decent conversation could be held except with the person right next to you. Even placing your order with the waitron was a challenge. As an anniversary night out it was disappointing, notwithstanding the complimentary bottle of bubbly, so if you are looking for an intimate evening out with friends and your loved one, this is not the place. The food was decent but had a pub feel to it rather than a restaurant. That may be what was aimed at, but it the place is located in an upmarket area and seemed to attract the younger crowd looking for a quick meal before heading out on the town.

S. B.

Initial service took ages we were walking around looking lost but staff were just ignoring us. Once seating and waiter was assigned the service picked up. Ribs were really good the meat was falling off the bone great meal. Plenty off tables including outdoor seating with great views

S.

Merchant is one of mine and my husbands favorite places to eat (and both of our families for that matter). Every time we visit the staff are friendly, and 99% of the time, very attentive. The Sunday live music in the sun with a beer is a winning combination. The pork belly is delicious. Great atmosphere, family friendly (even your staff interact with our kids) and an all round good place to meet, greet and eat.

L.

Line is the best, couldn’t provid a better service

A.

This place has really stepped up it's game over the last few years - lots of good craft beer varieties on tap and really good food - I recommend a platter as then you get a taste of a great variety of cooked meats etc.

S.

Loved it all food was amazing!

B. M. (.

Nice pub. Good choice of beers. Average fries :)

N.

Always great service, quick and fast with lovely smiles from the wait staff, even able to bring new drinks to tables outside. Always enjoy the different promotions on, and wide selection of beers and drinks!

E.

Charlie was awsome and very polite service

M.

food was great service awesome .. nice and vosy until the doors opened.. chilly but overall loved it

J.

Good bar food, plenty of seating inside and out, a few decent beers on tap

g.

Normally the food is great but this time the spicy wings came out a bit cold and a bit salty. Not the normal but it was a bit disappointing.

S.

Good range of beers on tap. Atmosphere generally ok but Sunday afternoon live act too loud and not very good. Food mixed, mussels nice, special item not bad but ribs too much bbq sauce and not cooked well

J.

Service and quality of food is not consistent , depends what day you go ,and which staff are on duty .Food. An sometimes be really awful or good on other days . The waiter staff can be completely slack . Also bar staff have no idea how to make a decent cocktail .

F. F.

Service was good but woah way to much salt on the fries. I love my salt but there was so much it was like a heart attack waiting to happen I couldn’t eat them! Next time I will be asking for fresh ones or a refund. Also because lots of ppl have complained about the music been too loud they have turn it down so now u can’t hear the asains over the music (not been racist but they do speak very loud)

J.

Charlie is amazing!! Great service

A.

Average sorry guys, Had lunch here with the family, Salad was quite expensive at $32+ which included the extra $$ to have chicken on it, Burger and chips were ok, Pizza was good. Fish and chips below par. Drinks are pricey and if you are with kids or a non-smoker don't sit outside to eat as we did, this is a smoking area which is unusual considering its part of Westfield Mall and shares common space with other eateries. Bit of a shame considering the outdoor area and the nice day. Suggest going smokefree.

D. G.

Amazing night at the Merchant. Great food , served promptly. Our waitress Rae was fab. Attentive, great personality and nothing was too much trouble..especially as we had some unusual dietary requirements. Thanks!

A. v. I.

What a wonderful night we just had, it was our work Christmas, I have no idea how they managed to get 28 meals out, I looked up and saw everyone was served. The food was top notch, we thank everyone from the chef to the waiters. The entrees kept coming, the drinks flowed, and it didn't break the bank. Thank you.

J.

Had some amazing food (highly recommend the Buffalo Brocolli Bites) and the service by Maddie was even better. She made sure we were well looked after and was very accommodating which we appreciated. Thanks again for a great night Maddie and The Merchant - 5th time and still a charm. Jaye and Kevin

K. G.

I came in for dinner last week and was blown away by the service and the food. My waitress Rae was lovely and made sure we were looked after. A wonderful night and will be definitely coming back.

J.

As always a nice place to meet up with family and friends. Great food.

Y.

Excellent cocktail choices, sad that they've changed the platters menu thou. It was good! Why change? Not the same offerings there. Great friendly staff.

D.

Great service last night from Brittany and the team at The Merchant, fantastic food from our starters to dessert with very generous portions. The service during the evening was smooth and fluid and the food perfectly timed given that they were so busy. Fantastic evening, great atmosphere, amazing service and I would highly recommend The Merchant

j.

The restaurant has lots of green and a colour scheme that is green I had green beans

M.

Great service from Chloe! She was so attentive!

M.

Great service, excellent food. Recommended for dinner and drinks.

B.

Great cocktails and nice vibe. Love the live music and seating areas. Friendly staff! :)

C.

Serves the post work crowd most days after 5 and has a reasonable and tasty menu not to mention a wide array of chilled beverages on tap. There's a separate sit down for dinner area so you don't feel like you need to order drinks by the jug if you just wanna have a chat.

A. J.

Had such an awesome time here for my brothers birthday. Our waitress Sydney was Super cool, loved the banter. The food was great.. will be back soon!

J.

Staff are friendly and helpful. Pork Belly was awesome.

S. M.

Delicious... expensive... small portion size. Cost me 50 bucks for a wine, chips and a small pork belly.... too much. The staff were very friendly and helpful though.

F.

Absolutely incredible service 100% amazing atmosphere, no waiting time for the food. Fabulous food with great tastes with everything!!! Ravlin was our waiter and was very attentive with her job🙌🏽🙌🏽Gracias Muchas!!! See you next time ok?

R.

The food was really good especially my eye fillet steak which was cooked perfectly. Service was a bit slow but the staff putting the drinks on the house more than made up for it.👍😀

K.

Our waitress Dom was very bubbly and fun and had great recommendations for both food and drinks. Amazing service really made the experience!!

C.

Fantastic pub overlooking the lakes in Albany. Good range of beers and thorough pub fare. Love the outdoor seating!

B. S.

Amazing staff that are super friendly and amazing food. I had their chicken burger and it's a meal I will go back for!!! I tend to be quite fussy when it comes to chicken burgers and I can't fault the food here at all.

H.

Excellent venue for all kinds of gatherings. Great food and service. Highly recommended.

B.

Slow service, and needs more staff, otherwise the service was okay, but had to remind alot, food good

W.

Great atmosphere and lovely service from Chloe!

A.

Food was great. A lot better than expected for a gastro pub.

M.

Wonderful service by young folk who obviously loved being there. Great food at decent prices. Had a great time.

L.

Been here a few times. Very busy at peak times which is a good thing I suppose. Food is generally good. Service no proble. Would happily return and recommend to others.

J.

Wow what an experience! Meet the wife here each week after a long hard week, great please to wind down. Good menu for snacks or a meal. Live music a bit later on which is always very good.

E. V.

Great service and lovely food. I had the sambal roasted chicken, absolutely delicious 😋

T.

Loved it! Amazing food! Friendly and fantastic staff. For all ages. Have dinner or a party. Caters for all.

B.

Great food very large selection of beer wine and cider which made a pleasant change. The service was great and very clean even though it was quite busy

D.

fabulous food and staff. entranceway after hours not good. steep ramp or stairs. even from mall entrance not easy. band was far too loud. cannot hear yourself speak. even at other end of room.

J.

Amazing food, there were three of us and they happily increased their platter size to accommodate us. Great service and reasonably priced.

M.

Great service from Liné and the rest of the staff

S.

Awesome place to dine, nice atmosphere. Got our meals super fast, would gladly come here again.

C.

Great place with friendly staff and meals were delicious. Definitely recommend The Merchant Pub Co.

K.

Great service and atmosphere. Mains need to include salads to reflect such prices.

D.

A Heineken bar with a good selection of other beers wines and spirits. Great bar snacks with a selection of platters to please most, restaurant dining also available catering for most ages.

G.

Great atmosphere, good bands, exceptional food, all the ingredients for a great night out

C.

Wished I had put in a review this time last year when I had my birthday there. It was fab. Have been a few times and enjoyed it. Today, with my 89 year old parents, a booking and a birthday, waited to be seated while 2 girls at the till chatted in front of us. After getting their attention we got our 'booked' table pointed out to us (over the back there), so found our own way to it. Waitress did come over eventually and fill up our glasses with water, except she filled up both my parents and then a random one at another placing that wasn't occupied (people hadn''t arrived yet). So I wasn't taken care of. I then discovered my glass was dirty (had a large smudge on mouthpiece) so got up and took it to one of the same girls, who were back again talking to each other, she took glass from me and then said, I will bring you one in a minute. Then carried on talking to each other again (in front of me) . Our final guests arrived and we got served, my sister asked for Caesar salad without the egg and could she have something in its place, so it was agree on avocado. She was also told it came with tomatoe. The waitress then came back and asked if she would like chicken instead of avocado so she agree. It came out with neither tomatoe, avocado or chicken. I asked if I could have a half order of the Merchant breakfast at which they said no. I then ordered a squid and salad dish which if you bought accompanied with fries cost more, so I ordered without. When mine was delivered I was told it was the entree size. It was very small. The main size was the one with the fries. There were no entrees on the menu because I looked for them. After drawing attention to these issues, suddenly a male waiter took over, offered to correct thngs and then bought my sister avocado and chicken (which looked like reheated shredded) and I got offered a serving of fries at no cost. However, the damage was done, and my elderly parents decided they wouldn't come back. We felt dissapointed at the lack of interest in the customers. I have never seen a waitress talk so much to someone on staff with so little investment in the job at hand. Whatever the reason (new or untrained or neither) is no excuse in the food industry. We are your bread and butter so to speak. Without customers there is no job. Needs to be a big change in attitude. We may not return, sorry!

J.

We had the Wednesday steak deal, both were nice, however there was a mild inconsistency between how they were both cooked. Service was very attentive, atmosphere was enjoyable and the meal was good

T. A.

Had a lovely waitress Jenna who was very attentive and had great chat :) awesome food and super short wait times, will definitely be coming back!

D.

I'm consistently amazed at how much they charge for drinks - it's more expensive than destination venues like the Viaduct and Ponsonby. My other gripe is their insistence on serving a 'European head' on the beer when it's simply not possible - the foam has collapsed, leaving a half empty looking glass, before you've finished paying.

F.

Awesome eat out and great atmosphere to enjoy with family and friends. Recommended for all year eating enjoyment. Indoor and outdoor facilities.Highly recommended.

J.

Friendly staff and good food

c.

Happy to find.they have a gluten free menu and ask if u are coealiac

M.

Just found out that my loyalty points, of which I had accumulated quite a few, had been cancelled because they are bringing out another type of card. This is a loyalty program of which your terms and conditions do not have anything about cancelling. Won't be coming back, plenty of better bars around to spend my money. Lara from the merchant sorted this all for me. Thanks.

J.

Awesome food and great service. Can recommend the buttermilk chicken and the crispy rice bowl!

T.

Great relaxed atmosphere with friendly staff - good food as well

C.

Very good service and very good food and its in the perfect locaton

J.

I celebrated my 65th Birthday on the 29th December 2015 at The Merchant Albany and was very impressed with the friendly and professional staff. Thank you Lara for organising the beautiful balloons and welcome sign at my table. A lovely surprise . For several hours we enjoyed a selection of finger foods and drinks.. I had a very happy night and would recommend you as a great venue. Cheers, Julie Cameron

d.

Amassing service from Charlie made the night a pleasure

B.

Friendly staff, nice sunny spot and enjoyed a great steak cooked perfectly.

K.

Great steakhouse decor and they make fantastic coffee! Great place for a afternoon catch up. View of suburbs and hills gives it an air of openness.

M.

Epic staff ... even at the end of night.

N.

Staff are always helpful and friendly, I feel like the food could improve a little but mostly good

J.

Nice atmosphere. Great food and service and friendly competent staff

K.

Good service. The place was clean and tidy. Good table service and the food was alright

N.

Great staff and amazing food. Loved the cocktails there!!!

C.

Yah... the Merchant is open again.! I really missed this place during lockdown, the great beer, fantastic food, kid friendly, lovely staff & a pleasant view. What more could you ask for..!?

O.

Very good place to chill with friends. Located in safe and modern Albany with plenty of other cafes and restaurants nearby. Could be a good gathering place for small to medium sized groups.

J.

Best Bar, Best Staff, Line 👏

S.

Went in for Dessert The menu had changed since last time I was in I had Passion Fruit Creme Brulee with Cointreau Mandarins The Mandarins were delicious, the caramelized candied topping of the Brulee nice - was definitely left hunting for the Passion Fruit let alone Passion Fruit flavour within the Brulee Unfortunately not overly impressed this time

B.

Always love a good drink here. Sunny balcony with big outdoor tables. Good drinks and service, always friendly staff. Drinks are expensive however it is worth it because its a darn good pub

J.

Usually just go for a beer, place has a really nice atmosphere. Chips and wedges are nice though. Get a merchant card! The more beers you drink the more it pays off!

J.

Very pleasant lunch today. Priced well so thank you we will be back

A.

Throughly enjoyed my latest visit to The Merchant Bar. Awesome atmosphere friendly staff and great food. Have never had a less than enjoyable experience over the several years that I have been coming here with my friends. 👍👍

K. M. (.

Great food, right price, love that they have an allergies menu, service could be better.

C.

Always been a huge fan of this place, but menu was changed, presentation of some meals are different.... not so pretty anymore .... the ribs taste a bit dry compared to before... Is it a different owner now?

J.

We love this place! It all started with the location and the pizzas, but the rest of je food is great and so is the service and atmosphere.

R.

Great place to wine and dine. Even better for a night out with live music. Place never let's you down.

T.

Always great service.

R.

Great place for an evening drink and a bite to eat with friends. Thank you for providing vegan and gluten free options.

A.

Loved it. Amazing atmosphere. Great gin coctails. Great draft bear. Favourite friday hangout.

S.

Great place to chill with a mate, hazy beer and a juicy burger! 😊😊😊😊

D.

Great spot for a few drinks and a meal, conveniently located as part of Westfield Albany there's plenty of parking available. Lance, Lara and the team are friendly and helpful.

T.

Great service from Ella.

G.

Great food. Friendly staff.

S.

Great lunch. Nice food, good wine and really good genuine service. Just enjoyable Sunday afternoon

H.

I loved eating here, it's a great environment with great food, portion size and top notch live music

D.

Lovely place. Great staff, good food and drink selection is good. Also, joylab!

G.

I like this pub. It has a good vibe and lots of seating. If it’s sunny, sitting on the deck is very pleasantly with a beverage

B.

Very busy, good atmosphere Platters were delicious.

a.

Nice place. Nice outside area. Good beer. Good food. Lunch and a beer will cost about 30-35$

K.

Excellent food and great staff the buffalo chicken the hot ones are very hot but nice. Will be back

A.

Food here is always top quality but it is expensive and takes quite a long time to get to you, so don't come here when you are very hungry! Staff see ma bit over it.

M.

Great place to end a long day. Service and food were excellent.

K.

Always a great and happening place to have a drink with your mates or a dinner with your family. Food and drink are on point! Seems to be a hot spot for smokers though :/

G.

Good place to eat. Shared plates are good. Wasn't too keen on pizza but great service.

P.

Excellent, nice food also very good services. AAA+++

S.

Very delicious food. Recommend calamari rings and lamb spring rolls. Also ice coffee was great.

M.

always a very nice place .. staff are awesome .. enjoyed much

T.

Food always 100%, I just struggle with the inside acoustics being so loud when it's busy (which it always is) but the reason i keep going back is because the food is so good!

S.

Great pub, but always very busy and very noisey... drinks service is the best..great place to go if you need alcohol..and fast

B.

Service, food and atmosphere are amazing. Definately the best bar around albany mall. Prices are on the sharp side for meals though.

S.

Obliging, friendly staff. The young waitress kindly rearranged tables for our group of ten without any hesitation.

L.

Great service, atmosphere and food. Recommended to all. Thanks for the great service.

R.

We found it a nice spot to have a cold beer and lunch after the girls did there shopping . Friendly staff and nice food.... and cold beer

J.

Always a good place to come for an afternoon drink. Nice food, friendly staff.

s.

Such EPIC service from Line and great vegan & gluten free options available

M.

Service was good under current covid conditions. I had the Ceasar salad was ok.

P.

A fave spot to take the edge of the mall experience. Great pub food!

K.

Great food and talented band. Nice decor. Indoor and outdoor seating.

E.

Children's colouring stuff provided and good adult pizzas. Calamari and dumplings were yum too!

T.

Great pub, great service .. highly recommend for a drink in the afternoon sun and parking usually not an issue.

C.

Great service. A variety of places to sit. The butchers platter was very tasty. The wine was very drinkable.

R.

Good atmosphere, nice food, fairly expensive tho, over $9 for a glass of beer!

R.

Like the loyalty system, premises and the foods not great but pretty good. Heirloom tomato is not nice, don't order heirloom tomato.

M.

Awesome place lovely food friendly staff

M.

Lovely bar, the wings are a firm favourite. Outside seating fills up fast, it pays to book in advance.

D.

Nice food good band but expensive drinks

S.

Nice food and friendly staff. Good to get a beer

M.

Loved the food, bar staff were amazing however floor staff not so much!!

A.

Good variety of beers, the rest is about the same as to any pub...

R.

The food is ok. the calmari leaves a lot to be desired if memory serves correctly, it may have changed since I last went there

S.

Ive been there with my family a few times and we've enjoyed the food and the staff were friendly.

A.

Bit quiet, but great covers band and an excellent selection of craft beer on tap!!

G.

We had so much fun, very friendly staff

B.

Food here was delicious!! Really good quality. Probably a tad overpriced though.

A. S.

Bridgett and the team are amazing. The service is always next level and I couldn't ask for more. Keep up the good stuff team!

N.

Good food, good service, full bar with good tunes and out door seating

A.

Lovely food, well priced for what we got Great staff.

S.

Great service. Pizza bread is fantastic. So was everything else we had. We will be back.

R.

We had two platters which were very good! Great atmosphere and very friendly staff

N.

Amazing customer service from the guy working tonight. Good food, nice drinks.

J.

If you're after a quick bite, their lunch menu has a lot of options plus the beer and wine selection

K.

Lovely food, nice place to meet with family and friends

N.

Awesome food, drinks & service

J.

Good food, beer and atmosphere. Perfect for a Friday lunch or a work function.

S.

Food was okay at best. Good range of drink. Good place to share plates

S.

The local. Exceptional service and staff and management are great. Would recommend the seafood platter as it's great for sharing.

c.

The buffalo broccoli was delicious.. Perfect fusion of flavours. Recommend with Export 33

A.

Solid offerings and nice to sit out on a late afternoon/early evening, good for pre-movies. Can cater to large groups

R.

Over priced average food. service was awesome despite them being super busy

S.

Good quality food and drink if you're looking for a good night out

d.

Nice food, drink, atmosphere 🤙🏄‍♂️🍻

S.

Wonderful service, excellent burgers, sub par creme brulee

D.

Beer great, atmosphere OK, bar staff very average.

M.

The food was good and the service friendly and efficient. Very affordable too.

A.

Delicious food, great service, great social vibe.

L.

Very nice food and ambiance. Staff were knowledgeable and pleasant.

N.

Good food. Nice place for a after work get together or a meal and drink before the cinema.

S.

Good food and service

E.

Good Food and Service, not badly priced 👍

J.

Top quality food here, best buffalo wings in New Zealand and great atmosphere on a Friday🎸🥁

J.

Good place for a cold beer, outside on balcony area with views out across the lakes

M.

Really good food and fantastic stag. staff. Really Ernie my visit.

A.

Really nice place to meet new people loved it

S.

Fantastic service always happy to come back JOYLAB FOREVER!!

M.

Food was delicious and staff were very polite and attentive.

M.

The dumplings were cold and the wait staff were not really helpful

t.

Lovely atmosphere but very average food which is quite pricey

S.

Really nice lunch and atmosphere.

C.

More expensive, and less range than they used to have. Staff were not attentive. Needs work.

M.

Always a good spot to catch up with friends for a drink and a yummy bite to eat.

K.

Great for after work gathering g or a team lunch, great food and service.

F.

Real down to earth staff. Great food! Highly recommend!

m.

Thanks merchant, we had a great evening out with friends and family in the seated section.

J.

Enjoyed our evening although prices are up there for alcohol

M.

Good bar .... nice crowd .... great staff ...good menu and awesome food

A.

Great service. Thanks so much for a great afternoon

D.

Excellent & tasty "small plates". The parmesan chips were delicious too!

B.

Great friendly staff lovely food and drinks.....

T.

Staff are really friendly and a nice place to relax in the afternoon overlooking pond.

K.

Great food. Ok service. Very pricy for a pub

B.

Great lunch and dinner option. Great sports bar in the evening and great for a boogie later on.

L.

Atmosphere is nice. Service is great.

G.

Great service, good food.

B.

Great staff, food and atmosphere.

I.

Great food and great atmosphere

C.

Great beer and tasty food. Can be busy and noisy.

S.

Very nice place for a good feed at reasonable prices

J.

Great good.

R.

Great atmosphere and amazing food the eye filet was perfect.

S.

Lovely waitress and very friendly staff.

A.

Good food, good beer and great atmosphere. What else do you need.

M.

Good parking available,they ran out of beef for the burgers and the staff weren't overly friendly

S.

Staff were amazing at their service andche food was amazing.

D.

Was nicer place recently change all menu, favorites food gone.

C.

The local, why wouldn't I give it 5 stars? 😂 best damn bar in Auckland 👍🏼💞

s.

It was nice sitting outdoors enjoying our meal

N.

Fantastic meal with wonderful people - and a surprisingly good Elvis too.

M.

Very busy, great for young people.

J.

Great place to sit in the afternoon sun, have a decent pizza & a drink.

S.

Bit overpriced but nice food and expensive drinks, music is good, will still probably go back again

D.

Great venue with great food. Always a good vibe.

E.

I had the Merchant's Platter, and it was incredible!

J.

Always delicious food and accommodating staff.

P.

Great place to have a few beers after the wife has been shopping. Has old live music in the weekends

P.

Good food good beer, great staff

J.

Awesome service, great food and beverage choices

G.

Great quiz night on Mondays. Friendly staff, good selection of drinks.

L.

Great atmosphere, great outdoor options. Music a bit loud

R.

Delicious platters and a great time. Great place to party !!!

J.

Awesome food & great staff 🍻

J.

Lovely staff great atmosphere and vegan food!!

T.

Great service good place for a few drinks

נ.

The food was average, service and vibe were great

S.

Always a warm welcome and a cold beer waiting.

M.

All ways a great feed, awesome staff and good place to chill and relax

C.

Food was really tasty, service from Maddie was excellent!

J.

Its pretty good and convenient but nothing special

B.

The food was amazing, grate service and the atmosphere was amazing

S.

Nice chill vibes. Good food and beer on tap.

A.

Little pricey but good food, especially outside in the sunshine.

B.

Popular. Lovely indoor and outdoor eating area. Great menu.

J.

Just had drinks before movie nice relaxed atmosphere.

S.

Delicious food and yummy cocktails

r.

Excellent service and good food

S.

I really love this place. Great atmosphere and live bands.

C.

Meals have improved greatly and it is now a reasonably nice restaurant.

D.

Great sharing platter. Would definitely visit again.

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