Reviews of McDonald's Bombay. (Restaurant) in Bombay (Auckland).

McDonald's Bombay

0 Reviews

247 Comments

Restaurant

Fast food restaurant

BP SERVICE CENTRE, State Highway 1, Bombay 2675, New Zealand

Description

Information of McDonald's Bombay, Restaurant in Bombay (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

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Open hours of McDonald's Bombay

Popular times

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Saturday

Reviews of McDonald's Bombay

A.

Rocked up at 2am. I wasn't expecting anything special just a quick feed while on the road. However the food and Coffee I got was the best McDonald's I have had ever. I work at a McDonald's and this place had done better than any place I have worked at or been too. Also very friendly and helpful staff. Would Highly recommend.

E.

Very average. Clearly busy but for a Public Holiday this should be expected. Toilets and bins needed attention as did the customer self ordering stations which had no paper rolls for receipts. Clearly needed one or two more staff. Also uncomfortable with a few customers not wearing masks and no-one questioned.

P.

I used drive thru. Ordering coffee and bacon an egg Mcmuffin. No long cue of cars. Quick service. I had to park up and wait but not long so service was good. Coffee and muffin very nice. Great way to start your day.

H.

There's a 15-30min waiting on a fri sat Sunday.... and lovely staff. They know they have a job and lot food to cook and heat.. so when every waiting..... should "shut up" and respectfully wait in line without any fluffy complaining 🙄 Its not Staff's fault that customers order huge order lol 😆 . Yes. Be respectful and let staff enjoy helping every customers 👌

B.

Good and fast customer service. Inside restaurant was looking a bit sad, but overall good if needing to stop and have a drink.

P.

Drive through: Slow moving in to order but the food was literally ready before we parked at the waiting spots. Awesome Bombay! Stay like that!

H.

The best mcds I been to in such a long time. Its like they actually know how to make your burger with some care. Not like all the rest like leaning pizza tower 🤦🤦🤦 Was dreading going to another McDonald's with all the poor quality, seems to be the standard now days 😔😔. Thank youse for making my grand Mac and spicey chicken burger🤤🤤🤤 I will travel the 45mins anytime I feel like some McDonald's keep up the good work APPRECIATED 👏 🙌 👍 👌 😋

S.

Friendly staff and good food (usually hot and fresh which is not always the case with these chains) but sometimes the wait particularly on drive through is very long. 5 to 10 mins is not really acceptable for Micky D"s

E.

Best McDonald's I have had. Nightshift is always very good and fresh. Can recommend.

T.

Always hot fresh food, never had any issues. Keep up the good work!

j.

Food is always really good, the drive thru Is very tight if you have a wide body vehicle.

T.

legenafady conference room it was sound proofed so well my friends were shouting at me to enter but i was completely unawares had a banging hunger buster with a 1/4 pounder and a mcchicken

W.

Awesome service under pressure team well done fresh hot yummmmmmmmm 💯❤️💚🙏

H.

I strongly recommend this place if you would like to experience some bad service. I ordered a double Mc Chicken and got a single instead. Although I didn't realise it as first and finished my burger, looking back at the receipt I reminded them kindly that I ordered a double but however they said without proof they cannot proceed to replace one piece of chicken. I hope they will use the extra money to get some formal education. Two of my friends ordered on the machines, there was no reciept from any of them. Thank you for providing such great service and allowing us to experience despair and pain. Another one of my friend asked for no ice in his drink, the worker simply took the ice out of the drink instead of replacing one. This is impressive and I'm glad you guys can prank my friend like that. Thank you for your bad service, giving us the best experience in our life. I definitely would come back to experience this pain again.

M.

Self help did not work properly but food was good

D.

Average Maccas, one of the first fast food options we pass leaving Mangatawhiri. A good stop for midnight cravings but wouldn't be my go-to McDonald's.

j.

Great place to catch up with my son after 6 months apart

D.

Whole place cold and very clinical. Order yourself screens always faulty. Had to try 3 before I could find one that worked.

J.

Bit hit and miss with this McDonald's. Sometimes there drive thru is really slow. You could be waiting outside the speaker box for 3 to 5 mins wondering if someone will take your order. Food orders are usually ok. But chips quite often cold. Coke is not very fizzy. Playground inside smells funny and probably needs a good clean.

C.

Service was quick and fairly clean, well as clean as a busy McDonald's can be. Floors are super slippery though. It was wet but it seemed more slippery than necessary almost like there is a coating of oil on the floor. They seriously need to sort that out before someone has a major accident. Numerous people slipped while I was there including myself. It didn't matter what shoes people had on. Food wise it was fresh, can't complain.

C.

Very happy with the food quality and spacious playground for the children. This makes a great stop when heading out of Auckland. Disappointed with overall cleanliness. The toilets and table tops don't seem to hold up to the foot traffic of this long weekend. A friendly staff member cleaned our table for us, however considering how busy the branch was it may be helpful to both staff and customers to have a cleaning station (wipes and spray) available for customers to wipe our own tables rather than trouble staff.

K.

Be careful you don't get run over trying to get in the place, otherwise, one if the standard McDonald's....staff could do with a smile.... or maybe it's the masks....?

Z.

The service was very good there Tonight. The drive through guy was so super friendly. Thankyou for great service and friendly nature

J.

The service at the till was poor with the teller showing a lack of training around customer service. There was a 10 minute wait for food, even though there was no queue and it was late at night. The food was good, with nice hot chips, so this was their only saving grace.

B.

Always high standards at this one, I'd rather wait patiently for good food then get something subpar really fast

B.

Ok! a bit slow getting your food and after eating your burger you wished you hadn't brought it lol

I.

Good food .Nice clean premises great staff.

T.

Food is mcdonalds but cleanliness and functioning of payment terminals was poor. At 7pm the men's toilet was disgusting. There weren't a huge number of customers, it just hadn't been cleaned recently. The printer on the order terminal had broken. I notified the staff they did nothing to fix it, so people continued to make orders and not be given an order number.

S.

slow service, i don't have all day to wait for my m&m McFlurry. also i want more m&m's in it please

J.

Good quality and fresh food. The wait at the drive-thru was very very long.

j.

Food is ok for a McDonald's but the service is so slow no matter how busy they are

J.

One of the better McDonald’s that actually serve burgers that aren’t out of shape and cold.

K.

These guys were very organized and for the first time the burgers 🍔 looked like the pictures.

D.

If you are fatigue and hungry and wanting a hot meal and drink this is the place to go , Enjoy

J.

Cleanest one I've eaten at with great staff.

C.

Its a rather big impersonal place and the staff could have been more efficient. Had to call out to place an order and they seemed a little confused about free coffee for goldcard holders. It wasn't very busy at the time and it looked like a couple of retirees needed menu help. I enjoyed the Kiwi Burger, it was really good.

T.

Clean and tidy with plenty of parking. Found food to be served hot and fresh and staff friendly and efficient.

M.

I like the order screen outside, makes it easier to see what I am paying for

s.

Very clean and tidy, friendly and polite staff

M.

As expected from McDonald's drive thru, always great!

T.

I was working up in auckland and a big accident happend so they closed off raod we waited in mc donalds car park for raod to open

L.

This mcdonalds is consistently customer service and product wise better than the pukekohe one which is always out of things or you are met with rude customer service.

m.

When I'm hungry and it's after hours Mc Donald is there for you. 24 hour service

C.

Very busy, staff not managing waste as rubbish was lying everywhere on the floor.

R.

Went to use their bathroom. Nice clean place. Can't eat though. I hope they start Halal food there so I can eat also

S.

Sorry Maccas, ya let me down. Easily the worst fries I've ever had. Cold, dry, not a single lonely grain of salt. Lucky for all of us the McChicken was superb - I was close to throwing french fries before that.

M.

I love this one! Papakuras one we always go, always bad coffee, they don't even have All the flavors of the coke floats. Bombay always does it on time, we don't wait too long. Never miss anything we ordered. We kept coming here since we've noticed they Serve Well. 👍👍👍

M.

Looked great, smelled great. Dunno what it tasted like, on this occasion I went to Pokeno Bacon. This Mcds never disappoints though. Would give it 5 stars but I mean... its a McDonald's

S.

They were very helpful friendly customer service✌

S.

Was there just before 7 am. Drive through was busy. The food and drinks were hot and fresh and the window attendant was friendly and helpful.

C.

Bombay McDonald's is conveniently located on the outskirts of Auckland (New Zealand's largest city). This location is good for people traveling into Auckland from the south, especially families, as it allows a break before having to deal with the city traffic. There are also a number of other facilities nearby including a petrol station and a convenience store. The restaurant has traditional counter service as well as the self service kiosk that are now common in most McDonald's restaurants. There is also a McCafé inside the restaurant for fresh barista made beverages. The staff is friendly and efficient and the eating areas are constantly kept clean. The food is fresh and it seems attention is paid in the preparation of the meals. There is consistently a good amount of condiments on the burgers and the fries are lightly salted. In conclusion, I have not had a poor experience at this restaurant and I recommend it to travellers.

P.

Good service from the drive through

D.

It's a typical maccas, but it is home to one of the happiest people I have ever seen.

J.

Great service and not bad food.

A.

It was a cool crisp morning at around 4am. Public toilets still closed and has stations wernt letting people in to use toilets

A.

Good place for take-aways.

D.

Stopped in for a quick bite on the way home from the Coromandel one Sunday evening. Usual McDonald's fare and service via self ordering kiosks. Food was delivered pretty quickly and was hot and fresh, so hit the spot.

M.

Photo of Kiwi burger without the beetroot. Everyone makes mistakes. The other Kiwi burger we ordered had beetroot but not my one.😯

A.

Food was your casual food you get. Toilets however were messy and both stalls in the womens toilet had no toilet paper which is inconvenient as the bombays are a stop in for travellers.

I.

Got the order mixed up. Food was hot. Service on slow side. To be fair they were very busy with a big line up of cars that took staff's attention off the inside service.

G.

Drive thru staff very friendly

Z.

As far as McDonald's go this place is definitely right up there with great service and well made food. We rung to check what time the opened the restaurant as it was very early and they answered the phone and told us 6am, which suited perfectly. We arrived at dead on 6am and the manager opened the doors and greeted us with a beaming smile. Quickly took our orders and the food was great. Definitely will be going back.

F.

Quick serve, friendly staff food was good but my drink was not to order and why I have marked this review down

B.

Mc Donald's is always the same which makes it a no risk option for styling for a break. Bombay Mc Donald's is accessible from both directions of the motorway. It is roomy and comfortable with efficient staff. The code wax good but it was a moccachino so not a good test of coffee quality.

C.

A lovely array of funky stuff! And tasteful high art! And very Coromandel collectible pottery!

e.

Great location, fresh and yummy

B.

Maccy-Ds is what it is, another fast food joint... For us it's always a good place to stretch the legs, get the tamariki to have a run around before hitting that Auckland traffic... Have you ever parked around the back? I showed my mate once - he was flabbergasted...

S.

The only time I hit this Maccas is if I'm on the way home from somewhere south, I'm starving and dont want to stop for actual food. They are pretty good at getting the orders right ( I'm one of those people that insists on changing up the burgers) so that's always a bonus. Food is fresh and the staff are friendly enough.

B.

Aaaah what a tumble I took as I entered this vast establishment turning round to see what I'd tripped, it was, those extra low deals. $1 for a medium frozen coke. Amazing. Now I'm always a fan of the big macca and the speed at which it was delivered was devine. 5 stars very nice. Thank you.

C.

not bad built a decent stack tower would probs make it taller next time tho

J.

Busy place. Orders came fast. Tables were all covered in sauce and filth though. They probably need a full time person on the floor.

G.

Food was decent, but overall experience could have been better. We like to use the machines to order and prefer table service, but the tokens for table service were not kept by the side of the machines. When we reminded a staff member about this, they did it after a few minutes - but the place was nearly empty by this time.

A.

You can't go past McDonalds for a feed

T.

We always drop in here for brekkie on our way out of AKL. The service is a bit slower than other maccas but food is wayyy nicer & tastes fresher than all the other maccas too so it's a 4.5 stars from me 🙂

J.

Excellent service from the lady in the McCafe. I spilt my tea and she offered me another one for no charge. Thank you😊

H.

Very good customer service.

M.

Slow and fries are always old and cold

A.

Ordered my food, told to park and they would bring it out, 1min later they did ... super impressed

C.

Go to stop every time we have to go through Akl. Never let's us down. Always good Kai. Boss burgers are the go to!

K.

We are so impressed with this mcdonalds , the young girl who served us was so friendly and had the biggest smile to greet and wish you on your journey she needs a pay rise 🙂. Not to mention best mochas and brekky we love stopping here on our way down the line.

B.

Food was standard, service was pleasant, place was filthy. The childrens play area smells of urine.

K.

Really friendly staff & they were super helpful when one of group was unsure how to use the self-checkout. Food was hot & freshly cooked. Coffee was also good. Plenty of room outside for parking.

S.

I cant fault this branch of Mcdonalds they are always fast and spot on with the order. They actually give you everything you expect to be included with order. Straws for your drinks, sauce with the nuggets, spoons with sundaes etc. The food is hot and well put together. I only ever use the drivethru so review is based on that experience.

D.

fast drive through friendly service

L.

Let's just say the food was definitely fresh. Burgers where so tidy and fresh I was a bit shocked so it's best I been to in auckland. But it needs a good clean. Bathroom needs to be serviced every hour so its not so nasty.

C.

I really like this place and everything is really good.

S.

Extremely busy and a longer wait for food as a result. Plus carpark exit leads to busy road so another wait there.Next time will use McDonald's Taupiri.

b.

Smelt like bums - but food was ok

G.

Pretty good and fresh maccas.

m.

Good play ground for the kids. Nice customer service. Place is a little untidy though.

D.

Self service order station receipts were jammed so I didn't know what my number was. Luckily the girl in the cafe5knew how to retrieve it and print it for me.

P.

Food well cooked and friendly helpful staff. Restaurant was clean. Went there about 9am on a Saturday morning .

D.

Good to visit when the queues are enormous at Pukekohe

G.

Good play area with a park bench, for adults to sit on, inside the play area. The really crazy thing is that the park bench is INSIDE and there are no shrubs or grass... so it's not even a park! Blew my little mind! Nice and clean. Good staff.

T.

I hate the layout of the foyer, I don't really know where to wait that is close to the counter to pick up my food. Standard speed of service for a Mc Donald's, taking into account its one of the last stops for food for a wee while, but has other food outlets around and a gas station

I.

Food was well presented but a long wait

R.

Same stuff, but is always clean and great for a mid way coffee on route.

T.

Sprite tasted like soda water

P.

Place was totally fine. Ordered with the kiosk, food took a little long due to all the other customers but tasted fine. Staff were friendly and place was clean and tidy. Was pretty much what I expected from McDonald's.

T.

Usual McDonalds fare. Always quite cool inside; someone must like it cold at work. Given it is so busy it is understandable that tables are difficult to clear and clean quickly but something to focus on more. The staff could plaster a smile on their face a little more regularly (sorry team).

E.

Big macs hot and delicious, fries fresh and hot. They forgot the ketchup, and I didn't realise until I'd left yhe drive thru

J.

Standard Maccas food, the only negative is trying to get around the drive through. I have an 8 seater people mover and can only just manoeuvre around the corner. Lovely staff too.

K.

I definitely recommend this place to anyone with hungry passengers. Very quick service and high quality food, unlike other McDonalds. It was tidy and clean. Even the bathrooms smelt nice. One of the best maccas I have been too. Keep up the good work.

Q.

Went at 11pm very busy. Made a big order didnt wait long. Way faster then Pukekohe.

A.

Do expect: McDonald's food, generally quick, convenient parking. Don't expect: clean toilets, in-person counter service (become an unpaid order taker and use the machine because they won't serve you otherwise).

A.

It was quite busy but the staff handled it amazingly. Definitely recommend if you're in the area but it's a Mc Donald's so nothing really special

D.

Very average, they seemed like they were under staffed the night we went. Took 20mins to get through drive through amd my order was incorrect. On a plus the food was really good once we finally got it. They need more people for the nightshift.

R.

Nice tidy maccas. Doing a good job with helping people deal with the self order system. While still providing over the counter sales. Food was as good as I have had from a maccas.

C.

The ordering machines touch screens were broken so we had to re order at the counter, but we got there in the end and the food was good, so it was worth it, but some improvements could be made.

K.

Food is always fresh

J.

Drivey thru is hideous, very slow service, food pretty average. Definitely won't use drive thru again very long wait

S.

Good, friendly service. 👍

T.

Amazing food! Burger was well put together & tasted amazing!! On our way to Tairua for the week and stopped for food here. Recommend it.

D.

After two earlier visits where we really enjoyed the chicken nuggets and chips this afternoons visit was disappointing. The chips were only warm and the 20 chicken nuggets were dry. However the milkshake was up to standard.

O.

No photos but the curly haired drive through operator was spot on, very clear and professional. He needs a promotion for this automatic 5.

L.

Pretty much like all the others. Will say that this was a very clean place and the service was great.

L.

It's a nice rest stop from and to Auckland, not just for McDonalds but also for convenience and parking.

R.

Served fast and nice...

S.

Late visit on Auckland Anniversary Monday on the way back from the Coromandel. Service was slow but the food quality ok and as expected from McDonald's. May have been the holiday weekend and staffing levels but the restaurant was closed and only drive through operating.

J.

Always really good here - come here when leaving or coming back to Auckland. Really consistent in their quality of food and coffee and have received great service every time! If you want good quality Maccas, this place is good!

A.

Very busy food joint. Multiple times we haven't had our order repeated back to us in the drive through and it hasnt shown up on the screen so will go up to the window without knowing whether the order was heard correctly.

L.

Quick service and clean interior. The conference room-style eating area is a nice touch too.

G.

If you looking for a fast meal while driving South from Auckland New Zealand on SH1 then stop at the Bombay services and pop into McDonald's for whatever takes your fancy from their menu. Choose a cool drink and eat inside as there is no shade here for you to get away from the sun. This is a small restaurant in comparison to others but it is adequate.

M.

Have extended dining area which is good now spacious. Wasn't very impressed about ordering ghrough kiosk.

W.

Excellent food and service

C.

Just a standard McDonald's. New Zealand McDonald's are quite expensive. You know that the food will be safe though. The soft serves are the best of all fast food joints in New Zealand. The only food I come for are the soft serves. Unfortunately the soft serves are more expensive now. Still get them every now and then.

R.

When in a hurry it's the place for a good coffee and breakfast burger. Back on the road in no time.

S.

Had lunch with my mokos a wonderful afternoon nice clean place staff are very friendly and helpful

J.

It is designed in such a way that when busy people mill around not knowing where queues begin and end. It can be very noisy due to its bad design. The McCafe charges similar prices to specialist cafés, but unlike them the coffees are not brought to the customer.

S.

Food is fresh and hot, customer service is premo, drive through moves at a reasonable pace and the sit down facilities are great to stop for large groups. I also like how there is lots of parking.

E.

Great customer service and food. The hygiene standards needs a lift.

C.

Well laid out store and our meals were delivered relatively quickly after the kiosk order

T.

Best service and clean. Good music playing while we enjoyed our hot meal. Quickest serv I've seen by far

G.

What I love about Mc Donald's is the business format franchise.which is used worldwide; provide fast food quickly and consistently every single time. Bombay Maccie's holds up well enough to this. Not as good as others though. The mc NYC bagel was tasty but felt like a mush of different foods. Please Maccie's, get some consistent healthy options. It will boost your brand in my books :D

R.

Actually out of alot of McDonald's I've been to in Akld, I would have to say this was one of the most friendly on the day anyway.

C.

Food tasted great. This is an ideal location for trips over the Bombay's that the rest of nz needs to make from time to time. Come here often. Technology was having a spaz though. 1st kiosk the touch screen didn't go. Second one the eftpos wouldn't magnetic swipe and then at the counter tap was apparently not working that day 🙃

E.

The little lady that served me was so friendly and a joy to be served by. Shes a real asset to your McDonalds. My food was on time and nice and hot. I enjoyed my kai

B.

This is the last part of the holiday before that “Can tell your back in auckland feeling”. When your not in auckland, it’s a holiday

C.

Food was just warm - nothing like the pictures - wasn't even a busy time. Probably time for inspections nationwide on what's been advertised against what's being served!

K.

They let us use their microwave to heat up our Uncle Ben's Rice and gave us a fork for free we didn't even buy anything. You staff are living legends🤙🤙🤙 💪Most RAD MCDonald's in the WORLD 🤙

g.

Quick and efficient, really fresh food , however they could add more parking spots if you have to wait for your order.

M.

Nice and tidy Macdonalds. Tasty food. Quick.

S.

The usual McDs food. Was quiet when I went, late on a rainy evening. They did the table service, which was good. I like to just place my order at the kiosk, take a number and go sit down.

S.

Ok for quick snack, but prices going up all the time.

S.

Service is good and friendly, wait can be a bit annoying through the drive through but all round no complaints

S.

iThis is a great place to stop when traveling into Auckland. Very big Mac Donalds . Good car parking. Clean Toilets. Good food and coffee

D.

Problems with McDonald's phone app to redeem voucher. Staff did a manual deal for us instead. Great customer service as a result 👍

K.

Drive thru: Hit and miss....burgers are good...but the fries...either hot (just cooked and excellent) or semi cold and not edible!

D.

A nice tidy place to sit and have a meal with friends ir family. Although very busy on the day that I went in the wait for my double quater pounder burger wasn't a long wait. Heaps of parking around the back and surrounding carparks of the other buildings.

K.

Mismade one of our burgers, but quickly fixed it. Good quick feed

B.

A bit busy when I called in,but great location. Allow plenty of time to get back onto the main road.

N.

Food normally great. Got served hard hotcakes once but forgave it because it was like 2am.

S.

We always stop in on our way to our adventures. Great hashbrowns, coffee isn't great though and takes longer than the food. Lots of parking.

G.

Consistently great service and food. Can be quite busy at times.

M.

Got what I have ordered. Food was warm and good. A bit much ice in the coke but other than that nothing to worries about

n.

Great service of food considering it was very busy and staff were under pressure but the lady that served us needed to listen a bit more. Otherwise would have scored 5 🌟 Stars.

E.

Excellent drive thru,thanks for the yummy iced latte

c.

It was awesome love the staff an the fiid was piping hot an delicious

M.

It's McDonald's... You know what you're gonna get. However, they were super generous with their ice-cream soft serve serving. So worth stopping on a hot day.

M.

It was a bit a mistery how they managed to bring us just mildly warm fries after having to wait quite a while for our order to arrive. The rest was ok.

S.

It's what you expect from a McD's

H.

..overall, a great experience. Efficient customer service, nicely made burgers (not thrown together), just chips could have been hotter..

T.

Got the order wrong, then she got a bit of attitude and forgot sauces that were paid for. Food was great but customer service needed a bit of work.

C.

Clean and convenient and the cafe makes coffee's nice and hot on request which is a huge plus! Always better with a dash of cinnamon on the coffee too 🤙

F.

Handy location just off the motorway. Fries were nice and hot

D.

This is a very busy Maccas, gets untidy and dirty pretty quick it would be difficult to keep up. Maccas food quality is same as any store.

K.

Ok service as it was very busy and it was level 2 lockdown. Nuggets were quite dry though.

B.

Other mcds branches could learn from this one. Have eaten here at least half a dozen times and the food is always fresh

M.

Surprisingly nice motorway McDonalds. Very clean inside, and lots of space to park and sit indoors. Can be slow when it is busy, but still pretty quick/standard for a McDonalds.

P.

Easily spotted and accessed off the motorway heading into or out of Auckland. Getting back onto the motorway is a completely different story, anything more than light traffic on the road to Pukekohe means huge queues and delays to get out of the area. Needs a roundabout or traffic lights. The Maccas itself is fine, all the usual food, a drive-thru, a cafe, a playground. Carparking can be difficult on long weekends when it's busy.

J.

Pretty good everything the chips and the burger were hot unlike Dunedin 😅

M.

Always fresh but boy are they slow taking your order through the drive through.

S.

Not a bad Macdonald's.. staff friendly... food as good as you may get, but the coffees were spot on

C.

The restaurant was a mess and so were the bathrooms. Service was quick and food was good though.

K.

The tables were all dirty and needed a clean ..it wasn't exactly busy.Windows to internal doors covered in finger prints .

C.

If your traveling from down the line and you need a break, stop at Maccas Bombay to have a refresher, breakfasts, lunch or dinner but have a coffee...before heading to your next destination.

T.

Good food, hot and chips salty.

D.

Efficient during rush hour. Order was correct and delicious. Far from the road

T.

I love McDonalds chicken nuggets and the chips

S.

Always a good stop for the kids after leaving Aux on a road trip

G.

Very helpful staff. Can't get senior free tea on self service boards and a lovely staff member did it for us.

R.

Toilets were dirty and kids play area wasn't suitable for parents to sit it. Definitely not disability friendly

M.

Order taker lovely, helpful and efficient. Food tasted overcooked, cooled and heated in the microwave. Awful!!!!

E.

Always a good place to stop for coffee when you traveling out of Auckland.

M.

Gets a bit crazy busy at times, handy location by motorway services.

K.

Good amount of seating. Has a playground for the kids , mc cafe has a good selection. Staff were fast with orders .

P.

Nice play are for the kids. Food is good as far as McD's food go but could be a bit busy & slow at times.

K.

Good service. Food was ok. Nuggets were dry unfortunately.

N.

I love this Mcd's for a quick pit stop when I'm on the road! Fast service and always clean and food presented well

Z.

Service was slow despite there only being 1 car in front of us. Food was acceptable and friendliness of staff was on point.

I.

Quality meals, friendly service and no missing orders, what more can you ask from Macas!!!

C.

Really helpful when I accidentally ordered the wrong things! Great customer service

M.

Awesum McDonald's nice and clean fast efficient service

C.

It is a micky D so you know what you are getting. Always busy but quick service.. Getting back out to get back on the motorway can be entertaining.

S.

Great staff , good service at drive through , food was fresh and hot 😁

S.

Quick hot chocolate & comfort stop. Convenient location. Clean restroom. Friendly staff. Recommend.

r.

Nice break after a long drive! Cold drink, reasonable food, place to sit and rest, toilets. Perfect location

t.

Quick & fast orders

A.

Good pit stop in the way back into Auckland! Just wish they had a screen for order numbers

a.

Very nice interior , toilets could be a little cleaner, but hey it's a mac Donald's , what do you expect

D.

Nice place for a break and a snack.

V.

Good service. Quick and food was fresh. Meat wasn't fatty tasting some like McDonald's

b.

Probably the best tasting McDonald's I've had in a long time and it didn't even take long to receive my order.

B.

Just average service at the drive thru. Was the only car there and still had a lengthy wait. Maybe it was really busy inside?

K.

The customer service is always amazing. I went at around 11pm and she was a pleasure. She answered with a smile. We need more of that.

T.

Very long drive through queue, although understandable given covid restrictions

N.

Best soft serve, crispy chips, moist burger and fresh drink!! Awesome customer service ! 👏👏

K.

Quick drive through, compared to other's I've experienced.

G.

Great service and food. Chips were fresh and hot not like many other sloppy Macca's I've had

C.

Gees there pricing has gotten way more expensive recently at all McDs, food this time was average to fair

S.

Decent service, had to wait a while for the food

b.

Always busy but fast service

H.

Very helpful staff, she helped me to make an order with the machine.. French fries is good as usual ☺

C.

Good friendly service unlike Massey Road Mangere they did not charge for swapping the jam for butter and even gave jam and two butters. Recommended

P.

Easy to order just a bit if a wait to get food. Food very fresh and tasty

V.

It's OK if you don't mind parts of your order being forgotten now and again.

S.

Nice burger cold fries

D.

Its McDonald's but its a stop we always do at this particular place as it's always clean and tidy.

L.

Why are McDonald's always so cold. Must cost a fortune to run the A/C so low.

C.

Short sweet stays with quick fast fresh food.

W.

Very cold dining area, took 15 mins to get meal, burger was barely warm. Salad was OK.

B.

Very slow service and meal was luke warm upon receiving it.

A.

Very poor service the restaurant was a state very untidy tables hadn't been cleared

Q.

Slow paced. More relaxed than city McDonald's. Nice clean toilets

R.

Always very busy here so orders take a long time

I.

As fully booked as I saw this McDonalds my drive-thru experience was good.

C.

Such a busy bustly McDs on the cusp of Waikato. Great service thanks.

C.

Place was clean, staff were friendly & efficient and coffee from McCafe was well made by a very nice barista.

J.

Nice place to eat & relax. Convienient location.

S.

Food is usual but has a long waiting time in drive thrus

j.

Really messy when we visited. No one cleaning up. Food was hard and not so fresh

V.

Clean and tidy, served efficiently. Everything I've come to expect from a McDonald's

P.

Clean and efficient.

J.

yeah it ws ok. toke a while tho. waited fr at least 10 min car stil running. usually its not tht long.

L.

Lovely food and service and it was busy

J.

Its mac as, it was nice and a convenient stop on my trip. Clean and tidy and the team were friendly too.

T.

Person who bought order out. Didn't even know if it was our order had to double check

T.

Great stopover place for a quick bite on your way.

A.

Food was cold, and line was to long

C.

McCafe hot chocolate was a bit gritty compared to other maccas.

j.

Best maccaz ever... fresh as food

N.

Took a while for food but it came out hot which is good.

F.

Food and service good. Toilets could be better. Place is starting to get a bit dated

J.

This place was busy Staff were great and the seating areas were nice and clean One of the best Maccas

P.

Bacon in the burger was not edable other than that was ok

b.

Fast service. We did go there at 3am. Customer service was grt and very hot food

A.

If you are ready to wait for too long to get your order served then it is a good place for you.

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