Reviews of KFC. (Restaurant) in Palmerston North (Manawatu Whanganui).

KFC

1384 Reviews

255 Comments

Restaurant

Chicken restaurant

Fast food restaurant

Fried chicken takeaway

99-103 Princess Street, Palmerston North Central, Palmerston North 4410, New Zealand

Description

Information of KFC, Restaurant in Palmerston North (Manawatu Whanganui)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

Map

Open hours of KFC

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of KFC

T. B.

Usually don't really enjoy the experience, it's supposed to be fast food, but seldom is, I hope it's upgraded ordering system which is currently being installed fixes that, otherwise it's OK. Greasy food, oil not changed often enough but there is a lack of choice available at affordable prices so where else can you go?

L. G. -.

Husband says ..nice and warm..very pleasant environment. I agree. The customer service was good too, friendly, made you feel welcome. The meal... husband says yummy. I agree. Full puku so that's👍great. Ka pai.

J. H.

Food was fine but man alive the wait in drive thru was ridiculous. Seems like a common trait for this kfc is not having enough staff on hand even despite covid.

H. K.

Great front-line staff member. Loved my Zinger burger but the pieces of original chicken we got were dry.

J. B.

A 30 minute wait in the drive thru, but my order was complete and the staff were courteous.

D.

The table alarm things they use are pretty useless, especially during covid. Just use a number call out service

K. J.

This evening, I had quite a wait for my order, but the quality of the food was great 👍

E.

Pretty good kfc it's usually about 70 percent correct 70 percent chance youl get chicken salt on the chips and your order will be correct prefer princess st kfc to rangatiki st

N. g. A.

Billboard with prices weren't strategically placed....as a passenger, could barely make out the menu, drive thru were packed, one person at the window. Felt sorry for worker but she apologized for long wait, very friendly, served us with a smile

S. N.

Oh man 3rd time in a row they gone and stuck mayo in the snack burger after a 'No Mayo, please' request. I'm not angry, just disappointed 😒 Other stuff was good!

A.

Restaurant was closed at 6 pm running only Drive thru. Vehicles queued on the road. Very slow

K.

Very nice food. Customer service is great including food

S. R.

I will have to admit I just had the absolute BEST Wicked Wings Lunch at this KFC. The chips were cooked perfectly and had a decent amount of seasoning. The flavor was delicious and they were so crispy on the outside and light on the inside. The Wicked wings were tasty and juicy and were cooked perfectly!!! Thank you for a very tasty lunch.

M. D.

Good food. Not enough staff?? Long waits

L.

Always yummy Christy chicken love the crust. Wish the fries were not like boiled.

R. C. (.

I dropped my bucket of 20 wicked wings and large straight gravy when I picked up the paper bag from drive thru. Sorry for the trouble and thank you for replacing it.

C. K.

Birthday morning tea with Gran. Mr six like a happy puppy. Ate his KFC with relish. Nice staff good service. Played and won rugby for COB. So very good appetite. Left boots muddy in car.

M. C.

It was okay, inside was not too busy. Staff was too busy talking to each other whilst we were standing there waiting to be served.

s. p.

Love KFC. Unbelievably busy but the wait for walk in orders wasn't too long considering.

T.

Surprised me for a KFC, was fresh, and cooked properly, best kfc chips I've had in a long time.

P.

Best kfc in n.z soo good moist as chicken. Yum

D. W.

Food was great as expected and the order was correct too. We purchased takeaways early Christmas eve via the drive threw, it is never what you call fast, did not help that the order window was not operating. One bonus wife said the potato and gravy was awesome.

K.

Was poor ,they had no chicken an didn't send anyone out to let us know plus all the cars still driving in ,slack Management!!! Was waiting 20min before I even got to the window, but dont go at dinner time if your in a hurry through drive thru lol I feel that they are getting worst in their service an Management of the place!! Dont think I even wont to go back ever due to many bad experiences of late

H.

Had to go back to get the right order but food was nice and was made quickly

P.

Food is always good, last couple of times had to wait to long for food, I'm a patient person.

s. S.

The wicked wings go perfectly with my salad

S. b.

The chicken was moist, the chips were fresh. The burger was very much enjoyed and the service was warm and friendly. Great job KFC Princess st.

R. d. l. H.

Food is fine but the wait is always ridiculous. The carpark and drive-thru are poorly designed. Don't park in the car park around tea time because you won't get out.

D. “.

A great place to share a box of chicken with some close friends. One problem I see is the tables need more cleaning attention other than that I would have given it a 5 star rating.

M. M.

Good service ( thru window ) average tasting Chips , average tasting Potato and Gravy ) . Not quite Potato to Gravy ratio , bigger Mash Potato portion please . Fried Chicken was at a high standard as always .

R.

Really good service for our team of bloody hard workers

J. H.

I use drive through more than in-store. The service was quick and accurate on my last visit. The staff member was friendly

K. P.

Most times I have been it's been perfect. Staff are awesome. Tonight there was a very long wait in drive thru, staff member training she was lovely. Chicken for some strange reason was way more spicier than normal.

T. R.

Seems to be long queues inside and out everytime we go. Some food was hot some was cold. Inconsistent

C.

This is the ONLY Fastfood restaurant I will eat at in Palmerston North. I am in Quality Control and this place is always clean and has hygienic staff. The Manager is obviously doing something right! As for the other KFC in town? Disgusting! Food everywhere, and Staff constantly touching their hair!

T. M.

Slow service. could see a couple of people standing around and not serving customers. But when I finally got my order it was all correct for a change.

P. N.

Another KFC with the usual menu. Nice store with friendly staff.

C. G.

Very busy today but yum

d. c.

The lovely lady who served me was very well spoken and asked how my day was and Lisa the lady who served me made a my average day into a excellent day and more fast food workers should be like her... Keep up the good work

j. l.

Chicken nice and crispy, hot. Chips disaster, cold, droopy! Staff member helpful friendly but didn't offer receipt so couldn't make comments on line. Could be cleaner, table & floor smeared with food.

G. T.

The staff here were very happy and friendly despite having to work and be away from their families on Christmas day. The food tasted better than alot of KFC restaurants we've tried around the country. Very happy with the service and food today. Thank you, KFC, Princess St. (Hope I got the street right, just off Fergusson St.)

s.

twister and coffee were nice. chips were way below average as only warm. toilet didn't flush but was continuously flushing. disgusting toilet brush beside it. gross! staff were going to let manager know.

D.

Food has always been good but the que is always far too long. Minimum 20 minute wait almost every time

K.

service a little slow was ok... thanks

F.

had to wait approx 1/2 in the drive in cue and get to the 2 d window that they out of cooked chicken after paying at the 1st window. Here's a thought how about KFC have someone tell drivers there is a waiting time for chicken to be cooked. Maybe

K. P.

Huge que both in-store and drive through at only 5.45. Had to wait for the chicken to finish cooking. Otherwise food was acceptable and restaurant area clean. Car park was also full. Plenty of toilets that are clean also hand washing facilities to wash hands after tea

E. M.

Went through the drive thru and the man who served us was very lovely, exceedingly considerate and really made it a memorable experience. Definitely the best drive thru experience we have ever had.

D.

Friendly service, clean and food yum, and served.prompt considering the drive-thru was full

L. S.

Fast service in the drive through considering there was 9 cars in front of us. Food was good and order was exactly right ..nothing missing

s. L.

Very clean, efficient and happy staff. My KFC fast and easy. Always going back for more great crispy or regular tasty chicken n my spicy hot Zinger burgers in N Z. I travel alot.

M. R.

Didnt like the taste of there gravy..potatoes weren't nice tasted..wasnt happy wasted my money..sad k f c gone to the pack..

D.

Good today, the queue in drive thru moved at a reasonable speed for KFC and the food was hot

P.

As far as KFC outlets go, this is one of the better ones. Only a few small things let it down - mainly the number of staff available at busy times. Other than that, definitely my preferred outlet in Palmerston North

P. T.

Very, very long way times during peak times (6pm-7pm) with a 30min or so wait time just to take your order. Friendly and helpful staff.

J. P.

Young lady in store was awesome. Lost a star due to the toilets, obviously expectations of public toilets are not high, however my god 🤮

Z.

They were wonderful..didnt have to wait too long for my meal n that was thoroughly enjoyed

K.

Again customer service could improve

J. C.

Great nice an hot an juicy. Great covid-19 stuff in place. Friendly staff. Just need a bin outside as lots were eating in their cars.

C.

Did not get full order 😒 should have checked before we drove 30 mins home

T. K.

Pretty standard as expected, thought the air con was a little too cold but no major 👍

M.

Food was very nice and tastes great but the chips are to salty

M. H.

Being boxing day and all I knew it was going to be busy and I thought kfc's would've been very prepared. Not feilding, so we zipped over and ended up at princess street kfc. As rangitikei was shot. Thank you guys for being open. Very fast and they had CHICKEN.

L.

The food was good as always, but the automatic door made a loud, screeching noise everytime it closed which was annoying

S.

Well setup for covid. Clean and professional

D. W.

Food is normally always hot, service is slow but that is standard for all KFCs and I would prefer slower service to uncooked chicken any day 😊

M.

Are reducing menu items

K.

A simple order witch should have taken 5min to place took 15mim because the person was not listening when I finally got my meal I checked it and they still managed to get it wrong

m.

Long wait times but the food is good

R.

All good, except the drive thru and parking merged together. If drive thru is full then no one can use the parking.

S. S.

Service was average 3 staff at front one in training but there was a queue and all 3 staff were doing one order at a time too slow our chips were soggy and lukewarm also the chicken felt like it had been in the warmer too long

M.

Eh, it's KFC. It's about as average as you'd expect it to be. Drive through was relatively quick.

T.

Bit of a wait in drive through but great service and great food

T. H.

Given how busy it was ahead of us, I can't understand how we got served 3 portions of cold, stale chips. Otherwise though the food was good.

G.

Better than Rangitikei

l.

Pretty good chicken tasted nice but thicker part nig dry. Nice place and very popular. Good staff.

P.

Good food as usual

T.

Tables were ckear, but needed a wipe down.

M. A.

The better of the KFCs in Palmy, food always hot and fresh. Can get super busy during peak times so expect a wait

L.

Good friendly service, transparent with information relating to the food, good speed and very accommodating.

G.

Very nice very enjoyable meal as per usual.

F. G.

had to wait approx 1/2 in the drive in cue and get to the 2 d window that they out of cooked chicken after paying at the 1st window. Here's a thought how about KFC have someone tell drivers there is a waiting time for chicken to be cooked. Maybe

s. w.

twister and coffee were nice. chips were way below average as only warm. toilet didn't flush but was continuously flushing. disgusting toilet brush beside it. gross! staff were going to let manager know.

S.

It was OK. Needed our table wiped down but otherwise it is a great restaurant.

I.

Great chicken as always hot n spicy too. Finger lickn good. Restaurant and amenities clean too is a plus.

R. P.

Cant go wrong with a 3 piece 1/4 pack

R.

All good, except the drive thru and parking merged together. If drive thru is full then no one can use the parking.

z.

Partial to KFC, sick of the covid restrictions over the lockdown, ridiculous.....neh mind, fried chicken!!

R. T.

Is it me or is kfc getting more expensive? And what about the chicken sizes... is it extra small chicken now?! The only good thing is their lunch deal menu

K.

Regularly gets orders wrong, ie missing sides, but chicken is better than the other store

A.

lovely young well mannered lady by the name of hj. great smile and great service by her. we will be back.

M.

The service was a bit slow as there was not much staff working. But the food is just amazing.

M.

Small chicken and cold chips, you have 1 job.... Just sayn. Great staff though, fast and friendly.

S.

It was OK. Needed our table wiped down but otherwise it is a great restaurant.

M.

Like this one customer service is great although in not to keen on the other kfc......each to there own tho cheers.

H.

Wicked wings all day err day! Service was fast! although the queue can get long during the evenings. =)

J.

Best kfc in palmy. Slow but all kfcs are, lol. Helpful staff

G.

Under staffed.... slow and very dirty & grimey... jolly good food though

C.

Fries are great, burgers are cold and not enough salt

S.

No changes to housekeeping & cleanliness. Tables are always unclean & floor greasy and slippery.

M.

Liked the food and quality only yet there was a bit of a time wait around 8.30pm

S.

Fast and friendly,

A.

Food is touch and go. Drive through service is normally very slow so would recommend walk in

F. D.

Not enough parking When waiting in line for drive through driver coming out nearly taking out us in line. Customer service great

j.

Fresh cooked chicken, very tasty

D.

Still no toilet at beach

G.

Princess St. KFC its an amazing kfc branch ever in New Zealand ever . Friendly staff and yummy food 🥰🥰🥰

D.

Its KFC, I love fried Chicken.. service is slow but that's not the employees fault.

z.

Partial to KFC, sick of the covid restrictions over the lockdown, ridiculous.....neh mind, fried chicken!!

G.

KFC in Palmerston North. The door was to close where you was seating. The food was great to eat.

E.

It's a little dry and crunchy and the chicken is a little grey instead of white, but it's not bad.

M.

Staff member did not remember the Krusher machine not working. But she went through the options anyway???

A. W.

It might be quicker in the drive thru if the menu board were at the beginning of the drive thru as well

P.

To much salt . You expect a bit of fat and salt with your KFC but its ott. Must use tons of salt every week.

R.

Often get orders wrong can be really good or really bad

M.

Excellent. It's a good choice for me cuz it's very cheap, compared to Chinese restaurants in PN.

M.

Chicken is better than rangitikei streets.

P.

Better than other KFC in palmy food is good extremely slow and customer service was sub par

L.

Does your drink machine ever break so you have to pour drinks from the actual bottles they send you? Cause it was lit

F.

Best kfc in town, but still kfc

L.

Is there really anything to say... it's KFC, we all know about it by now..

P.

Seems to be hit and miss with quality as of late, is either really nice and moist or dry and not so nice

D. G.

Busy!! Needed more staff for non drive thru customers to rsduce wait time.

A.

Colonels bucket very good staff member very good as well

T.

Love visit with our grandson, he has learnt how to say mmmmm....

G.

Great KFC and really fast service through drive thru

D.

Service is OK, staff don't seem happy. Food is good.

i.

Really good food custom foods like popcorn chicken tenders really nice milk shakes my favorite is the chicken

B. D.

Good staff doing a great job during trying times, salute!

P.

I found the chicken to be soft and not tough as rubber to eat

D.

Good service and nice staff food was excellent

A.

Loving their hotwings, just remember to check that they have givin you everything before you leave

G.

I dnt really like KFC all up but these guys are ok&pretty quick. 😀

K.

Always out of stock (patties, coke or chicken) but still good

A.

Was a friendly experience

R.

Staff were friendly. Chicken was overcooked/dry.

E.

Fresh as..

J.

Slow they miss something on our take aways

T.

Staff were friendly and helpful. ..tables were clean floor was swept ...food was yum

T.

Much nicer than there other store

V.

Same standard format as all NZ cafes

Z.

Long wait times. Chips are average(lack of chicken salt). Chicken is ok.

R.

Beautiful

V.

Same format as all KFC places in NZ

J.

Fast service, polite friendly staff and delicious food!

G.

Very nice very enjoyable meal as per usual.

R.

Ordered a ultimate quarter pack today and when I got to eat it I have no way to eat potato & gravey & NO MORO bar

M.

Great food, just always super long queues for the drive through

G.

The Staff greet you with smiles, and ask what your order is.

F.

Very quick service very nice food and for a good price

D.

Great service and helpful staff. Will stay again soon

B.

Somehow, out of all the fast food places I'm Palmerston North, this KFC seems to forget part of our order every third time I go

c.

Drive through usually slow. This is standard for all KFC though.

M.

Clean, generally good food but service is slack

A.

All was well till they ran out of large coleslaw and wouldn't substitute with 2x regular coleslaws.

P.

Slow service

C.

Fantastic customer service today.

s.

Good service

J.

100X better than the other store in Palmy, Still a typical KFC, can't get your order 100% correct

T.

The drive through is probably one of the worst layouts ever..but the food is awesome.

R.

Cant go wrong with a 3 piece 1/4 pack

M.

Excellent service and awesome food

K.

Cooked to order as required and not greasy as it is sometimes

N.

Delicious KFC. Long wait, though, and restaurant looked like it needed a good clean.

T.

Great service. No wait time. Thanks team

l.

#1 wicked wing supplier to my cravings. Would recommend again

J.

Pretty good service and nice KFC at this store

J.

Very busy could have had more people taking orders

N.

Good service, terrible parking and exit/entry access

P.

Waited a while

M.

A little slow but very lovely staff

U.

Staffs are so energetic and happy to meet special requests with smile. .

K.

Love the food and customer service

M.

Prices seem to go up every 6 months or so. But still so tasty

Q.

super fast, friendly fresh food

D.

Good food.

I.

Gotta love KFC, rare occasions though as it's not cheap.

R.

Best kfc in town but let's be honest, it's only kfc

L.

Beautiful. Friendly staff great customer service

L.

Always great service and clean :) happy customer

C.

Nice clean and uncluttered people are friendly and offer the best options

G.

Great Customer Service!

N.

Love that NZ still has Tower burger on the menu

C.

Hot fried chicken, crispy and beautiful as always. Delicious

A.

Just another KFC, food was above average

P.

Not enough staff to keep the place clean, dirty tables.

S.

Good place..to get KFC.

E.

A little greasy than usual buy it like the wicked wings lunch box

S.

Very good with orders no mess ups

s.

Service is too slow and there seems to be not enough staff

K.

Had some last nite,it was awesome in palmerston north

M.

Had the dirty Louisiana burger it was Great!

V.

My wife & daughter have been eating there

M.

Really nice food

S.

If you get hungry ill give you advise go to KFC you can find very good thing to eat

P.

I was gonna eat it there, but I decided to CHICKEN out...

p.

Best customer service 🙌

M.

Loved it great service

N.

Clean and tidy and quick

J.

Is so Emmy thank you. 👍👍💞💞

J.

Very busy

K.

There better than most KFC

R.

They need to improve their drive-thru

J.

Love the food. Slow service, though.

B.

Best outlet in Palmy! Go fried chicken

P.

Good service and friendly staff

A.

Had it for the first time in nine years. Was good

K.

Best zinger mozerrella burger ever!

N.

Awesome staff & patient 😁

M.

Prompt service and delicious hot food

R.

Great that it is open till midnight.

C.

Meal for visitors quick and easy.

N.

fast service and clean facilities.

A.

Chrr tasted great...im loving it

M.

Great customer service.

H.

Drive through gets to clogged up

E.

staff are awesome princess street

a.

Great food great customer service

S.

Love it. Fast and friendly!

J.

What is so hard about remembering the serviettes and a spoon? 😨

E.

Good food. 4 stars.

Y.

It's KFC it's great

E.

The chick that works there name : Rhiannon Aldridge!! Promote her ;)

A.

Okay place. Need halal options.

K.

Good service and clean store

S.

Slow service. Understaffed.

D.

Good easy fast food

B.

It's a KFC like them all

C.

Slow and I was only one In the shop

T.

Great food and service

T.

Massive, KFC is godly

D.

Great food and service.

H.

Nice food

C.

Fast service and fresh food.

S.

It's kfc

K.

It's kfc

g.

The chicken it's quite small

g.

Not bad

P.

Good service

K.

Faster through drive way

A.

Good fresh chicken and sidk

S.

Fresh chicken. Nice and fast.

P.

Finger licking good and cheap

A.

No chicken? Friendly staff

S.

Staff have an amazing spirit

R.

It was yummy

R.

Great as usual

J.

You just can't beat that taste

c.

Quick service in store

N.

Bit slow

J.

Busy most times.

A.

Nice and friendly staff.

P.

Very busy

T.

KFC init

R.

Yep food.

W.

Very delicious

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