Reviews of McDonald's Taupo. (Restaurant) in Taupō (Waikato).

Name: McDonald's Taupo
Address: CNR ROBERTS & RUAPEHU STREETS, 48 Roberts Street, Taupō 3330, New Zealand, Taupō, Waikato
Telephone: +64 7 378 8679
Price range: €€
Rating: 3.8

McDonald's Taupo

5776 Reviews

278 Comments

Restaurant

Fast food restaurant

Family restaurant

Hamburger restaurant

CNR ROBERTS & RUAPEHU STREETS, 48 Roberts Street, Taupō 3330, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of McDonald's Taupo, Restaurant in Taupō (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of McDonald's Taupo

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Popular times

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Reviews of McDonald's Taupo

A. m.

Good place for a quick stop when you are traveling. Plane✈🛩 setup is awesome. Special bonus for kids.

McD Plane setup looks nice from outside, it needs more care inside for sitting area

Best McDonald's, hands down. How can you get better than eating your breakfast in a DC3?? Original cockpit is cool to see. The look on peoples faces when they climb the stairs and poke their head in and realise you can eat your meal up there us fantastic! Clean and tidy, friendly staff. One of the biggest playgrounds too.

DC 3 parked right next to this outlet. Unfortunately access is closed due to Covid-19. I've been in side previously and you can eat your Big-mac and nuggets inside this super cool plane. Staff at the entrance waiting to see your vaccine pass to get into this outlet.

Haven’t been to McDonalds in an age so thought I’d have hit the drive-through for a Big Mac combo. Super surprised they don’t give you a serviette, is that new or just the very disinterested youngsters not paying attention? Food was good, service was fast but absolutely no customer engagement.

The DC-3 was amazing and totally unique, the best McDonald’s in the world. The food was just like any other McDonald’s in New Zealand. I didn’t go buy any food but just went to take a look at the McDonalds plane.

n. n.

the WiFi was a little laggy, restaurant was unclean on some tables but they were very busy so props where props are due but they will need to hire people specifically assigned to commit to this all day long without stopping that's what its gonna take. food great as always, as long as the fries are HOT but they fall into the same trap the rest of them under this banner - serving chips that have sat too long other than that happy with my food but McDonalds in general lack a range of sauces avail... come on McDonald's!! get some spicy sauces!!!

C. G.

Definitely the coolest McDonald's I've been to, with the DC3 plane beside it as the main attraction. Pretty packed when we went because it was school holidays but we did not wait long for our burgers. Clean and tidy with nice and friendly staff.

Excellent service. We know they are always busy but the exceptional smile and patience they had with customers is amazing. Best customer service i reckon.

Great to see them ask for my jab results.Very happy to go there knowing everyone has been vaxed. Nice milk shake.

The best McDonald's in NZ by far!! Especially if you have kids and want to eat your meal up in the old plane. Woohoo!!!

Two days in a row... No frozen coke no sugar. We visited two days in a row to get one in ridiculous summer heat only to find out the machine was not working. Weekdays so not sure why they couldn't get it fixed. Very frustrating...

It's still McDonalds and it tastes like McDonalds. Clean, pleasant staff, covid rules kept up. Great times.

Went through the Taupo drive through and we were served by Alice, she was the nicest lady I have ever encountered at any McDonalds across the country. You rock Alice :)

World's Coolest McDonald's? I'm not quite sure about that. Maybe when it first got the airplane, but I'm not sure about now. The plane has tables and chairs to eat at, but nothing else except the closed off cockpit area. It was really hot in the plane with not much air circulation on a warm day. Food was delivered to the table in a reasonable time

Ok. So. Another Maccas review. What could it possibly say? Well, I was really happy hour vigilant they are with dine in customers having a vaccine passport. Also, I watched then clean the ordering screens 3 times in the time it took to eat my burger. Keeping vaccinated people safe is important. Thank you Maccas.

Very friendly on the drive thru but forgot the sweet and sour sauce in the order so we had to go inside to get it which was annoying.

R. K. A.

Worlds coolest McDonald's. They have converted an ex plane into a prop. They have a wonderful play area for the kids. Be ready to spend some time if going with young kids. They wouldn't want to come out.

V. K.

No wonder why this is the best McDonald in the whole world. Great place for kids to have fun. Mimic aeroplane to enjoy. Lots of parking behind and awesome fast drive through.

R. W.

Once in a lifetime experience to sit in a WWII-plane & eat burgers.

P. D.

A great way to enjoy McDonald's, when you are in a DC-3 with the kids marveling at how cool it is. The history of the plane is an interesting read while you are up there, though my youngest son was disappointed that the pilot seat and controls were not accessible. The actual McDonald's resteraunt is a modern, refurbished one, that is very clean. The staff are very friendly and quick with delivering the orders. Just as you expect.

D. M.

Very cold and not fresh burgers and chips... Even when I asked them to redo part of our gourmet order, still felt and tasted like a week old $h!t Only think worth visiting this place is a cool old airplane as part of the "restaurant" and kids playground when it is rainy.

Strange that in covid times we were made to use the self ordering machine that was being used by everyone with no cleaning in between customers. Place was generally tidy but tables etc looked like they could of done with a good wipe when we were there.

Great service good takeaways only been to the drive through but really quick.

F. A.

One of McDonald's most special restaurants, eating in a plane. The restaurant itself is clean and tidy, looks well. The plane is a story of its one, especially for kids it is fun. In the summer it's too hot to sit there, in winter it's no problem and a special experience. Every visit to Taupo this is the restaurant where we will definitely eat once.

P. N. M.

If you get the chance to stop in at Taupo, I highly recommend you go and have a burger at the world's coolest McDonald's! We ordered large but it came fairly quickly. You can also eat in the plane if you wish to! (between 0900-1600). I thought it was a cool and fun thing to do, channelling your inner child and seeing this awesome attraction! There's also some information about the planes origin inside of it.

Should score higher, but covid restrictions really taken the shine off it.

K. L.

Absolutely amazing McDonalds. Touch screen order points are easy to use and the staff are really friendly. The outdoor play area and eating area is clean and you can even eat in an a plane built into the restaurant. The toilets are also really clean. I think this is possibly hands down the best McDonalds we have been in.

T. L.

McDonalds is arguably McDonalds however this restaurant won coolest McDonalds for a reason! The kids play ground is fantastic however that’s not the main attraction, that is saved for the actual plane still fantastically restored and maintained. So well that the propeller and wheels still turn beautifully. We were lucky enough to meet an old pilot of the plane on the day who was visiting from Auckland. McDonalds have also nailed the touch screen ordering including table service - Slick.

Like any McDonald's the food is fresh but the same at all of them, that's why you go there 😉 order was correct and fast service 👍

It's McDonald's. You either love it or hate it. However this Macca's is special. There's a freakin' full-size aeroplane off the playground you can go up into and chow down on your Big Mac.

Air plane is cool but no windows open so it gets hot in there and very close to others but cool for the kids shouldnt eat on there .should have airplane stuff in there for kids to play

Chips weren't as hot as they should be, but service was with a smile from the lovely lady who brought my meal to the car. Thank you

Went thru Drive thru, was a busy time, lots of vehicles ahead of me, but I don't feel I waited to long in line. Food was just as I expected.

They were very busy but I got great service as an eat in customer The Caramilk McFlurry was Yum Yum Yum 😋

Fast food is a bit of A necessary evil and convenient for some.Today myself and a friend where in Taupo and decided we would eat at Mc d's.I was firstly surprised to get a real nice greeting by the young attendant big smiles waited a couple of minutes and food was delivered. The food we had was laden with fresh tomato lettuce hot meat patty and hot crispy chips great fresh tasty food not bad for you every once and a while.THANKS MCDONALDS TAUPO WELL DONE

Ordered through the computerised panel for the first time. Found it incredibly slow and frustrating, (from one who uses different kinds of computers on a daily basis).

I was so hungry it was super late about 1030ish and the drive thru was packed but I got the food I ordered surprisingly quick so was super stoked to get some maccas to eat.

Gosh does this place get busy, food was well timef though we waited it was not long, only downside is we were missing a whole combo bar the drink.

Difficult times during lockdown , waited for ages to get table service, prolly better to get drive thru

Quick and easy is the same everywhere but the lady in the drive through had exceptional customer service 👌

Chose Mcegg 🧀 🥓 mcmuffin for breakfast 😋 👌 yummy. Plus happy friendly staff at ordering windows.

c. S.

Self proclaimed 'coolest McDonalds in the world' says the sign on the front door. I don't think I could agree with that but it was pretty cool to have a 1935 plane in the restaurant. You can walk in and have a look around, read about the plane's actual working life (air nz, military and more) and even eat your meal inside the plane. Apart from the plane it's a typical McDonalds with a standard menu and a mccafe also and good, clean toilets.

We dined in for a late meal.Premises were very tidy and clean.Our meal was great as usual.Thanks team.

Believe it or not! It's still McDonalds! The same as every other McDonalds in New Zealand. Nom nom, dollar's gone.

Staff were efficient but looked unhappy and stressed. Wait time was about 10 mins on a Tuesday afternoon around 3pm. Food was hot and as expected. Overall restaurant was clean and tidy but cramped around the till / pickup area

Good food, slow service. Some self service terminals not working.

A. K.

An amazing McDonald outlet, located next to Taupo lake, which has McCafe and children play area. They also have huge plane as decor. You can order using machine or at the count as well.

fast and effecient service, always busy, staff are still happy so thats good, parking lot gets a it full but extra parking over the other side is handy

Best customer service I've ever received everyone is so energetic and happy

Nice clean but fries had no salt all in its McDonald's

Fast good quality food even a smile so you got to thanks

Long drive through line but all staff were very pleasant

R. O.

A nice McDonald's with a cool feature: a plane. Loved it and they were very busy and with good reason, it was a nice McDonald's.

Love and enjoy our breakfast inside the DC3 aircraft Such an unique experience

Coffee ant taupo McDonald's is good. If you have small kids the drive through is a great option. As for the food it is the same old food a little expensive but you know what you're in for

X. H.

It was good service and love the $1 hot chocolate. Love the airplane for a kids play area. Just gold.

Had my vacine certificate all ready... No one at the door 🤔

P. K.

Really busy on Saturday evening, huge queues in the drive through. The food is exactly what you would expect again, it's Maccas. Inside the store is fairly typical too, except the old DC-3 plane, which is a bit of an unusual feature. Overall it's pretty cool, but I can't wait for all McDonalds in NZ to put the fast back into fast food.

The staff are always happy and cheerful especially in the drive thru

quite an experience eating a big mac in an old aire plane!! the restaurant was clean.

The staff members wereabsolutely lovely and the store was spotless! We were travelling back to palmy and stopped in for breakfast. Even though they were run off their feet with customers, they still were polite and friendly. The older woman who was cleaning up was so friendly and thanked my little sister many times for putting away other peoples seats, even after I had told her it was no trouble and that we were just doing the right thing and what others were supposed to. Thank you all so much for making our experience with McDonalds Taupo a memorable one!!

P. C.

Best McDonald's I've ever been to. Create your own burgers, touch screen ordering and there's an airplane to sit in!

M. “.

As a Brit abroad finding they had triple cheese burgers was a delight! Tasty and juicy, not had one since Euro ‘96. Coffee was proper barista made not machine. It was clean and tidy and there’s a plane. All in all a good Maccies experience.

Large almighty Texan large combo with a fuse ice tea for the drink. Burger was very good, ample sauce to Cheese and bacon ratio. Chips were perfectly salted, were hot and fresh. Only thing that was a bit of a let down is the food service. The lady that served me didn’t greet me in any way as most do. I rolled up to get my drink and all she said was “window up when you get your food.” No hi or at least a please somewhere in the sentence. Not the end of the world by any means but I suppose if I didn’t feed back at all it would just take 1 person to be having a bad day and explode if the same lady spoke the same sharp way to them. As a customer it’s nice to be greeted, it’s nice to be talked to as if you are valued. I expect to be treated like a customer, it’s part of the service. Anyways just food for thought. Regards

Finally actual fast food. Two ladies were in drivethrough taking orders so all we had to do was pay. This is the fastest Mcdonalds Taupo have ever been, as usually they make you park and takes ages waiting. This method was easy and food was quick.

Awesome service fresh and hot in timely manner too

Very YUMMY when you're Hungry and travelling on the the road cheers

M. B.

This is a one of kind McDonald's. There isn't another Macca's that has a plane in the kids area on where you can explore and eat your meal. A sight which needs to be seen.

An excellent Maori young man helped my kiosk order. He was so friendly, helpful and respectful. I was getting a bit irritated with managing the order by myself and because of his attitude and help I left very happy and well looked after.

Mcdonalds is well....Mcdonalds. Other than the weird way the drive thru has been designed. The service is always good. The Aeroplane in the restaurant is pretty cool.

Very well set up for covid passports. Very reassuring setup....

Very unique as you can eat up in the DC 3 which actually was a serving, flying aircraft. Friendly staff, great place for kids and adults alike.

All good as far as McDonald's go, the homeless guy confronting us at the door everytime we go there is a bit scary though

Busy and not monitoring Covid rules as per traffic light system well...

Generally always hit the spot, a couple of their staff are absolute stars! Incredibly polite and very very rarely an issue! The playground is an absolute hit with the kids and the plane is unique. The quality of food and service shows when their drive thru is backed up to the road and the neighbouring fast food chain is empty.

Me with my family visited on Easter Monday, it was really busy but still got the food in 5 mins. Plenty of space to dine in. My son loved getting in to the plane and taking pics. Must visit, if you are travelling to Taupo with kids.

紐. V. i. N. Z.

Very special McDonald’s with air plant—- but inside is really hot.VH

Standard fare. Disappointed they have closed the plane and playground, despite requiring vaccine passes

J. L.

Was busy but order was ready quickly and they got it right! Playground was well designed and it was fun to eat in the aircraft.

Not been there for a while but now no proper Cafe area & selection of food. You get coffee & we got a muffin from the main counter - just not the same. No free small Gold Card holders coffee any more from 1st April, wee cost of $2 each now. Jenny

Bit of cleaning required but very busy and big fast food

K. C.

The plane design is very nice. Great location for customers.

Very busy but staff still polite and friendly

Great place for sitting in for lunch and smart too.

Located in lakefront area that has fastfood and restaurants outlets. Was bit crowded due to anzac day . 10-15min wait for any type of order. Staff was working fast as much they can. Kudos to them.

F. M.

Good location with lake view in some dinning area The airplane make this McDonald's very particular

Excellent service as usual. 99% off the time, the staff are polite and friendly. The food is always yummy. That's the reason Taupō McDonalds is my favourite McDonalds.

Nice DC3. Weren't allowed on it tho. Food is typical mcd's

D. K.

nice & good place to eat the KIWI burger in front of Taupo lake :-)

Very clean and efficient with making the food.

u. b.

Coolest McDonald's as they say, you can take food inside the plane and eat there too.

P. T.

How can you resist a maccas with its own airplane. Coffee was good and the toilets were well above par for a McDonald's. Liked the tiny coffee cups

Nothing special. Had to use screens to order. Not easy to understand for older folk.

Nice and clean at very busy time ... service with a smile

One of the best Macdonalds i have been too. The playground is wonderful with lots of outside seating. Kids loved it and the plane was a massive hit for them.

A. C.

Shame the plane isn't open after 4 for the "kids" to enjoy great stop after day at the lakeside

The plane, which is the whole reason we went there, was gross... drink spilled, ice cream on floor, other rubbish around... hopefully once cleaned it would be ok. Basically in main restaurant they were also run off of their feet. Tables dirty etc. Food fine

Me and my partner work locally and popped in for our lunch break, went through the drive through and was served by alice she was so lovely, very kind and was definitely the highlight of our day , just a little bit of kindness can really help someone's day, thanks for your wonderful service alice at the taupo branch

Waited 14 mins for our order of two standard items. Cone doesn't quite match the picture on the menu.

The airplane and playground are really cool and different from other McDonald's. The seating areas could have been a little cleaner but otherwise this is one of the best.

A pretty cool McDonalds indeed. Large playing area for the kids, superb outdoor space for those hot summer days, and the classic airplane with a rich history of DC series aviation.

Despite the signage, it's just another Macdonalds. Can be extremely busy so time your visit right

This McDonald's has a plane to sit in! Like you cannot get any better than that Ronald.

Fresh, hot food and friendly service

Rated the best McD in the world. Who else can boast a real plane in the play centre!! Very busy. Glitches with redeeming special vouchers prevent me from giving it a 5 star.

Friendly, clean and fast at delivering orders. Many option for seating and hand sanitiser around the store. The toilet was clean, and well looked after. Many self-order machines with hand sanitiser available.

Great breakfast foods, fresh and crispy... their coffees are fantastic. Great customer service very professional, and clean #Iloveraupo. Awesome Tuwharetoa ❤

Pretty much as good as any McDonald food wise. The kids really enjoyed climbing into the DC3 to eat there meal

Just another maccas, great that it's open on holidays

I'm upset about the constant upselling/order changing at this store. Day 1: changed my flat white to large without me asking. Day 2: changed my flat white to a latte without me asking. In the scheme of things, these are relatively minor issues. Food came out quickly and I didn't get sick from it, which is all that I ask for.

The table could have done with a wipe but they were quite busy the food was fine and delivered to the table quickly.

Great service. Very clean establishment.

Taupo Maccas staff are oooooon! My meals always packed correctly and I'm happy to wait in the waiting bay for hot chips, good on yous Maccas taupo

Thankyou to the friendly...patient young lady on staff who taught me how to 'add hollandaise sauce' to my b+e mc muffin at the screen order thing 😂❤ Dont like that ya HAVE to use screen order unless paying by cash. But that's a first world problem right there 😂😂😂

Has the tittle the "coolest" Mac Donalds, but it will be the coolest if the staff keep it clean

Great food, a unique experience 👌

This McDonalds were run off their feet yet they managed so well. We did not wait long at all and our order was brought out to us. The playground is very good and obviously the airplane was very popular - hot as hell on a peak summers day but still worth it and a lot of fun :) I applaud the staff for going above and beyond and running the restaurant like a well oiled machine. I appreciate the hard work on such a hot, busy day. Thanks team!

The coolest maccies I've been to, Plane was as cool as you imagine!!

H. T.

Came here just to visit the coolest mc donalds in the world. You can go up and eat inside the plane.

Guttered we weren’t able to dine in the plane as it was being cleaned, but was happy with the food. Better than most McDonald’s I’ve been to!

Being a public holiday , place was packed. 20 mins to get order. Friendly staff and airplane features made it different from the normal McDonald's

Usual Macca's food. Not busy which was good.

Que in drive through is always full to the point we have turned away many times, inside is usually quite dirty but haven't seen if any improvements since we last went in Winter 2020 as we were put off that it was consistently dirty.

Busy place, but quick and efficient

Awesome service & the kids were impressed with the plane!!! The view though 👀😍 Cant complain 👌🤙

We came here on Queen's birthday, and it was super busy and packed with people. Although it took a while to wait for our order, but the food came correctly and they were nicely packed. It has a dining area in an airplane, which is pretty unique and cool!

Great place Mc Donalds Taupo.My daughter loves the plane and they were very busy over Auckland anniversary weekend and our order was out quicker then I thought it would be.lovely service.

Too busy...... Too little staff on the public holiday. The free coffee vouchers were painful to redeem, but I guess they were free.

Just because it's the world's coolest Mac's! You can eat in the plane itself.

You Can eat in the plane. No need to say more 😀

Great place. Just needed to warm the building 5 degrees higher. It was a cool night.

Great to have reliable McDonald's there for a feed

Went for a breakfast drive thru which I had to wait a tat longer than expected for the coffee. But understandable due to high amount of customers.

Great service. We only wish the playground opened before 9am.

Great for a break while on road trip. Even better visiting here. Great atmosphere and lots of sights to see.

Service took way too long even with alot of staff.. however. The food was constructed perfectly "as advertised"

Amazing see the air plane, and have lunch in the airline place

Clean, fast, and consistent service - as always. You can even enjoy your meal inside their famous DC3, painted specially in McDonald's livery. Great pitstop on your way north - or south.

This place is crazy busy! Also known as the World’s Coolest McDonald’s. We ordered from the self service machines it didn’t print off a ticket once the order was complete so we were forced to remember what our number was and wait for the other orders to be fulfilled before ours. We only ordered four ice creams which the wait for was about 5-8 mins as it was a very hot day and others wanted ice cream as well. There was no order to getting your desserts either. My husband went up to the counter and explained we hadn’t gotten our receipt and we were unsure where to wait or when we’d get our order. The lady was kind enough to make our ice creams right then since there was so much chaos in the lobby and again no true order for how we were to get our treats. Would recommend because their ice cream machine isn’t broken like 99% of them are in America.

Fast food good customer service 👌

The food is normal but what gives it 5 stars is that it is McDonald in an airplane that you can eat in, super cool. Have to say one of the messiest maccas I've ever been in though

A. C. (.

Good place and good service. The plane is the highlight but it only opens at 9am. Got plenty of parking too. Might be bit crowded at times but the location is also great as it's very close to Taupo lake. Specially an awesome place for kids. Must visit if you're in town.

As usual of any outlet of McDonald's even this one was good. A model of an aircraft is kept on the outside to attract the crowd. We being vegetarian, we get limited option here. Service is fast. Staff are good. People every where in New Zealand are good. Even here staff were helpful to provide us a vegetarian meal.

Busy lunchtime. A young assistant directed me to the self check-in. Must have noticed my stiff leg. Efficiently input my order then delivered it to my table. Well done Taupo. Recommend

First Visit to Taupo and first time eating McDees in an aircraft great playground for children brief visit but very memorable for my 3 year old if she could she would rate this place 5 Stars ⭐⭐⭐⭐⭐👍

Really cool, best McDonald's I've been to.

When I went to McDonald's Taupo in hopes of eating inside the old DC3, so I was disappointed when it was closed but the food was really fast.

Probably the cleanest and helpful McDonald's in NZ

R. K.

Cool McDonald's, the airplane brought me in and although it was too hot to eat inside it, I did look around it. It is pretty cool!

Cool design..good burger

Great service and very clean. Food was well prepared and delivered to the table with a smile. Great kids playground.

Hadn't been to McDonald's for ages and didn't realise you can't order at the counter any more and I'm hopeless with kiosks

A big McDonald's with great design. Sadly they are not this interested in hygiene, so we needed some time to find a table were we actually wanted to sit down. Also the terminals were buggy.

It's the world's coolest McDonald's... :) The plane (which I assume is the origin of that title) is actually cool, so make sure to check it out when you're there. You can eat your $1 ice cream in there. The plane closes at 4PM, so make sure to be there before that or it'll just be a normal McDonald's experience ;)

What can be said about McDonald's. It's convenient. If you dont want the hassle of waiting in line to order you can use the self-service system. Easy to follow instructions, just read through properly in case you end up buying something you didn't want. I gave 4 stars because I don't like Mac's personally but I go for the kids who love it.

Just like most modern McD's. Except there is a big plane (classic DC3) the kids can sit in (not recommended for grownups).

We are dining at this McDonald as it’s branded at the coolest McDonald in the world because of the aeroplane sitting beside it. Too bad it’s on renovation right now and kiddo didn’t get a chance to visit it. As usual we ordered kids meal for kiddo and some special one (Kiwi Angus Burger, kind of limited edition). The serving were wrong for the kids meal as we ordered fruit pack instead of fries. We did a quick check with the store manager and he acknowledge it and pass us a pack of the Apple slices. Thumbs up for the quick helps.

Food was ok, cooked fresh and was hot, went through drive thru, fairly long wait in holding area for breakfast order, staff could smile a bit, but not the worst McDonald's experience we've had (at other stores).

Food was good, took 20min + though in drive thru.

R. M.

Where else can you eat food in a DC-3? Great delivery at counters.

The exits aren't clear as we went to exit and was blocked off due to covid had to ask where the exit was moved to. Good luck if they have a fire

Very special Mc Donalds version. Quality is everywhere the same, but this one is awesome for the kids

Service is alright. When it gets super busy there is a lot of noise and the employees sound like they don't know what they're doing and all the orders are all over the place.

Mcflarry over priced. Won't be back

Kudos to the staff working that day! There must've been 100 people in there ordering food. We did have to wait but omg they got our food out fast given how freaking busy it was. Order was complete and the staff were awesome

The best McDonald's store I have ever been to! They brag about being the "Coolest McDonald's in the World" and I'd say they're one of the best all round! Very efficient service, I've never had to wait long for my food. It's always been good and the McCafe produces excellent coffees. With the additional fun of having the option to dine inside the plane, this is a family friendly fast food joint. With spectacular views over Lake Taupo, and if you're lucky and it's a clear day, even Mount Ruapehu!

This restaurant is always clean.

Never fail to deliver a great tasty and freshly prepared meal. Whether it be battered snapper or one of the many takeaways. After 34 years it's hard to find a replacement and believe me I've tried them all.

Quite a large cafe and mcd restaurant. Good playground for the kids, and a large aeroplane now part of the play area. Free wifi. No meeting rooms however. Very close to the lake and very central.

Friendly place, young guy there who was very helpful, dropped my wallet he seen me drop it he ended up chasing my truck wave me down return my wallet to me thank you, didn't get his last name his first name was Kelly with black hair

Bathrooms not maintained very well. Also touchscreen ordering only, which can be frustrating if you're in a rush.

Service was a bit ho hum at around 5:45pm - young counter staff more interested in gas bagging with each other and a bit slow to fill my counter order for takeaway. Wasn't busy, no excuse for dilatory service.

McDonald's in an airplane, how cool is that 😆 The rest is pretty much standard...

Kids love the playground.

Its got a plane which is so cool for the kids to play in and have their kai.

Food was good, place was extremely busy but didn't wait too long for our food, had to do take away as the place was far to busy no seats to sit and eat in.

Nice location, with good view of the lake. However, it's always very crowded. There's also no function room or section for birthday parties. The play area is partially outdoor, making it wet when it rains.

Great food great service but no longer great times when you have to self serve. Stuff them - the foods no cheaper for it!

We ordered our food at Taupo McDonalds via the machines. Our machine had run out of paper. We called a nearby lady and she took us to the counter, checked for our order and rather then leave us standing she gave a table number and our meals promptly arrived. She went the extra mile for us and her efforts are really appreciated. Well done McDonalds Taupo. Tony Silke

No actual counter service.. all at kiosk... A tad frustrating when you have cash & there is no-one willing to come to counter to take your money. Otherwise clean & tidy

The idea of having a real plane as part of the dining areas is amazing. Hats off to whoever's idea that was.

We arrived quite late at night. The place was warm and service provided was excellent. Thankyou.

It gets 5 stars as it’s probably the best McD’s in New Zealand considering it would be hammered in peak seasons and would struggle with typical seasonal issues. Being a tourist destination and drunk late night patrons causing large wear and tear on a daily basis would be frustrating. Taupo locals are a bit rough around the edges and you would no doubt have troublesome staffing issues. These operators deserve to do well. Well done for running place at a such a good standard. Shame you got rid of the lounge seats but I can imagine it probably got abused by budget tourists & grey nomads using the Internet all day long. 10/10 Taupo Maccas

Staff seemed a bit overworked but do well. Fast service and great layout.

Mcdonalds taupo is fantastic. Clean and tidy. Friendly staff even have someone deliver your food to your table and ask if you need anything and if youre enjoying your meal. Ruby served me she was amazing!

Standard McDonald's in a reasonably convenient location with drive-thru and plenty of parking. You don't go to McDonald's for The Gourmet or healthy food but you do go because you know exactly what they have and what it will cost and it is usually fast service. Clean and well run at this location.

Freindly staff and good service one of the best maccas ive been to

Maccas fast food chain Taupo, has playground for kids and a unique plane attached to the restaurant where you can eat inside.

My last visit was so much better than any previous. The food was really fresh.

Kids love the airplane and playground. Toilets need more regular clean

Quite big, many sitting place

Conveniently located just off the main road through Taupo. Been here a number of times. Busy place, but with a good number of seating areas.

Fairly good service food was great but fries we're cold

My boys had great time there, I just thought it would lovely if there is an wheelchair access for more kids to come and enjoy.

Its a nice clean location, and they do a vegetarian burger but the way its cooked means its not vegetarian so i fail to see the point in marketing it? It was nice though but the burger did keep falling apart.

Not to bad coffee was warm not hot tasted good

Typical busy McDonalds. Tidy and modern. I enjoy their coffee's and muffins. Service can be patchy as they are staffed by young people who don't really care, but past that the basics are there.

Great location in Taupo on lakefront. Can sit inside/outside with food, that caters now for everyone with the new McCae healthy food. Views over lakefront, very centeral, self service options. Well priced and once upon a time was careful what I ate there as food Intolerant, but not now

Very busy each time I've been hear. What's unique and loved by the kids is the plane that extends from the playground where you can go and eat inside, plus learn about the history of the plane.

Customer service was very slow and no displays of order numbers on screen. The customer service calling out numbers was very low tone.

Always room for improvement. Not very much selection in the morning and I hate how the hash browns are almost $3 each 😭😭 it's like the main thing why I'd go in but that's really diculous. I could make the same thing with 1 potato and a egg too worth 50c.

Impressive macdonalds there is seating inside and out. A clean playground for the children. Very large place also it seemed busy ordering was quick despite as it was a busy day for it being new years day. Mc cafe inside also. Toilets were clean

Even though there was a long queue , it didn't take to long to be served. Nice burgers and hot fries . We will be back

Great historic mcdonald in New zealand

Love the plane! Standard Macdonalds but the plane makes it the best!

One of the best maccas in the country 👌

Great food for breakfast after a hard night on the drinks

Fast order prep. Food was good for McDonald's. Unfortunately the airplane was not accessible this time. Tables were lacking more frequent cleaning too.

Fast friendly good job

Its the coolest McDonald's in the world.

Good place to stop by, eating inside the plane (open from 9am to 4:30pm) is the highlight.

It's Maccas during level 2. Staff were keeping on top of keeping things clean and sanitized. Table service was great.

The service was ok, it was very busy weekend and the staff was quite friendly :-)

As always; consistantly clean, great customer service, awesome location and views, food always satisfying, and world famous McDonald Douglas DC3 Airplane to experience your meal in ....too cool

Slipped in for breakfast..fast and efficient. Typical MacD's. But I miss being able to get a simple filter coffee. Everything is barista made... which means over priced. Please, bring back filter coffee at a realistic price please. .

Didn't quite know if they were open when I arrived early in the morning. There were staff all around the place but no one at the counter. Eventually got to order, but it took a really long time, and wasn't all that impressive.

Fresh fast food very happy with service

Seems like everything else to be moving to self service with all the ordering kiosks. Some people want to be served by a person but doesn't seem a priority here. Toilets dirty,messy and smelly

Best fish & chips eva.....

Indeed the Coolest McDonalds in the world

The only McDonalds in NZ where you can have a meal inside of a plane. Takes me back to my childhood. I love this place. I always make a point to stop over even if there are other places to eat in Taupo.

It is amazing just a bit messy with covid

Was yummy as Always. Cleaning needs to step up a bit. As bin was full. Please dont growl your staff they do a wonderful Job. Thankyou for your service.

Greatly customer service. Though the restaurant was very busy, they managed to serve the food very quickly. Hats off to the team.

Overall pretty good Macca's, just try not to customise anything.. seems they keep dropping the ball, or it's just me

Incredibly slow service, coffee even more so but then again we did get there at a busy time for coffee orders. Clean.

Staff seem too busy with drive ins to be kind to actual walk ins, too much hurry, focus on "getting the food out" ... which is the business, it appears rude.

Tables were not cleared and when asked for a table to be wiped down only did 3/4 of the table.Heaps of litter on the ground in the children's area

I had a wonderful time watching then play putting the shoes away by just doing as others were

Unlike MacDonald's in Dannevirke, Taupo McDonald's is quite good. We went for breakfast and had Sausage and egg McMuffins. They don't taste the same as in Australia, I but it down to less fat here? (As everyone knows fat tastes good 😋.) Ha. But being politicaly correct you can't say that anymore.! Much better effort Taupo.

Love the plane, a real treat for the kids. Warning: Access to the plane starts from 9am to 4:30pm only. You can't go up in it outside of those times.

The most exciting McDonald's I ever seen in my life. With an old plane in the back it locks very awesome und inside you have some plug sockets and very good wifi. If you use the table with the plug sockets you also have an really nice view out of a great window on the Lake Taupo. We really enjoyed our visit.

Ok only if you can operate the order machine thing. Most Maccas now do this. No good if you are older as the order machine can be very confusing. Go to Burger King instead.

This is such a great Mc Donalds. It has multiple ordering stations, wifi (altho very slow and it takes forever to get into it) two small playgrounds for the little ones, mc cafe, decent restrooms and the best part: an awesome old plane that you can eat in with views of the beautiful lake Taupo.

Needs to be more streamlined. Ordering etc not as easy as usually find at maccas .

For macers it was great. Quick service, got our order right whilst busy.

Always a great place to visit. Toliet could do with am upgrade though

Decent service but if you cant drink through paper straws for any reason (allergies or disabilities) dont bother getting a drink.

Super busy in peak tourist season. Really cool DC3 plane with interesting history (former WW2 plane made in america!) You can eat up there, and the kids got super excited about it. Otherwise what you would reliably expect from a McDonalds chain. I did the fancy fancy build your own burger menu, and when they delivered it to my table, and I then asked for salad dressing for my side salad, the guy came back with a selection of three types, and I felt a million bucks.

It's more interesting than most other McDonald's due to the decommissioned DC3 plane, food is standard for a McDonald's. Remember to check your order before leaving though.

Fine until all you could hear was a staff member rabbiting on and on about how she goes to maccas when she goes out partying, blah blah. Could hear her right across the restaurant.

We arrived during the lunch time rush hour....with our 2 small grandchildren in tow....2 1/2yrs & 10th old...restaurant was full of tourists...the young gentlemen who was wiping the table we were going to sit at offered to get us a baby highchair which he did very efficiently....he must of observer ed I was having problems fitting the top on...because out of no where he appeared and helped fit it on...after waiting in line 5mins...another young gentlemen served me...he also was patient and helpful to my needs in ordering...amazing friendly service by all the young staff in this restaurant...once again another young gentleman delivered our order to our table...he took the time to check we had recieved all our order finding we were missing 1 burger...he rushed off and returned directly with the missing burger and a big apology ...I would go back again because of the friendly helpful young staff and service 👍 ☺

Good restaurant. Good kids playground with the legendary passenger plane to look inside. Limited parking. Needed to use neighboring carpark due to busy times. Nice views

But messy sometimes, but probably the quickest McDonald's in the country (and we've visited a few)! Always stop on the way thru our when visiting Taupo.

Bloody busy. Definitely need more staff. Two at coffee bar did bloody awesome under pressure. Good on you two.

Taupo McDonald's is my Favourite place to enjoy lunch. Great Crew, Great Manager, Great View and Especially Great Meals You can Create Yourself using one of the many Consoles throughout the Restaurant. When you call in for a Meal, tell them THE BEASTY sent you. McDonald's Taupo. Keeping It Beefy. 🍦☕🍔🍼🍮🍩🍰🍪🍵🍨🍧🍔🍟📲I

Good customer service, on time, clean and tidy 👍👍definitely the coolest McDonald's on planet earth

Mad panic at lunch time during school holidays. Had to wait 20 minutes for order

Wait staff are on point and definitely a unique place with the in house airplane!!

Toilets reasonably small and had the typical urine fragrance that is to be expected. Overall nothing amazing, but the fact that I didn't have to buy McDonald's in order to use was a bonus.

Awesome novelty McDonalds, coffee's, food and staff are awesome, just be patient in the early mornings in drive through as there is less staff so things will take a little longer, however, great experience

Always worth a visit here. Great fresh food and good cool aircon 👏

Amazing service .it is always fast if you go through the drive thru .. awesome

We find MaDonald a great place to take our grandson. Secure play ground. Helpful staff. Great coffee. Great kids meals. Happy times.

Huge lines whenever I go but that's all good. They do great, hot and flavoursome food and their customer service is epic.

McDonald's is McDonald's pretty much everywhere I've ever been (North America, Asia, Europe and Oceania) with regional variations. What stands out with this one is you can eat in a DC3 aeroplane at no extra cost. Prices are the same as they are elsewhere in New Zealand and if you like McDonald's you'll like this one but the location makes it special.

Good service and good lunch

Quick stop last night. Very good service and tidy restaurant

The drive through service is great! A but grumpy on new year's but that is understandable. No screw ups with the orders.

Love the salad burger. Very busy place. Wish they could swap their egg for hash brown instead for salad burger?. Love their ordering system.

A few issues with cheese on a burger it should not have been l. But they were very busy

Exceptional add up with used plane. Must go McDonald's . Great enjoyment for infants and kids. You can have food in the the demo plane.Awesome feelings on having Mac on an actual fighter plane.( ex fighter plane)

We visited your shop Sunday night.lovely and clean. Your young man cleaning up and delivering food to our table was such a hard worker.he deserves to get worker of the month. Heather Lewis Waihi Beach. 25th march

Great place to bring your kids,for a feed.cool play area for kids. Careless workers maybe due to lack of stuff, because orders were incorrect. But still willing to come back again

Nice place and great playground.

Just another MacDonalds like any other serving it's typical plastic food. Unique quality is the airplane restaurant...note doesn't open till after 9am.

I ordered a strawberry thick shake it was lovely the food is really great as well its filling light and tasty the prices are pretty reasonable too. Thank you McDonald's.

The whole new order-on-a-touchscreen-thing as well as creating your own burger is definitely bringing something new into the business. Also getting the fries in a metallic basket is kind of cool.