Reviews of Animates Manukau. (Shop) in Auckland (Auckland).

Animates Manukau

770 Reviews

266 Comments

Shop

Pet store

Manuaku Supa Centa, corner Lambie Drive and, Cavendish Drive, Manukau City Centre, Auckland 2104, New Zealand

View all the reviews

Description Map Open Hours Reviews Contact Photos

Description

Information of Animates Manukau, Shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Animates Manukau

Monday

9 a.m.–5:30 p.m.

Tuesday

9 a.m.–5:30 p.m.

Wednesday

9 a.m.–5:30 p.m.

Thursday

9 a.m.–8 p.m.

Friday

9 a.m.–5:30 p.m.

Saturday

9 a.m.–5:30 p.m.

Sunday

10 a.m.–5 p.m.

Popular times

Monday

9
10
11
12
13
14
15
16
17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
16
17

Thursday

9
10
11
12
13
14
15
16
17
18
19

Friday

9
10
11
12
13
14
15
16
17

Saturday

9
10
11
12
13
14
15
16
17

Sunday

10
11
12
13
14
15
16

Reviews of Animates Manukau

Always a great experience. All staff are friendly and so kind to our babies

Q. ..

Carole has the best customer service. Beautiful smile beautiful soul and we learnt great knowledge from her regarding our pets and the right food. She made our visit so so much easier so grateful to her we need more staff like her love it keep up the awesome work Carole

E. v.

Not sure why this is attached to Animates Manuka, I had posted under Hamilton lake! I have been at this well known spot in Hamilton many times over my life, it is amazing to see how they keep providing the great experience, with something new each time, to add a little mystery to each visit. We enjoyed the fairly new water features which have interactive opportunities for the young and old to try. Loved our latest visit with my Grandchildren and had to finish with the obligatory ice cream as seen in the photos.

J. C.

Went into store today and I had forgotten my mask, and the super friendly team member behind the counter offered me a mask. I found the team super friendly and efficient and I love their community spirit, helping raise funds for rescues at Christmas time. Highly recommend this store as they really know their stuff !!!!! A+

S. E.

Male staff member that works there, absolute bots. I called to pick up my order (contactless) & he told me to call back when we are there, at the store. I asked if we could sort it now, as i was at the roundabout around the corner. He said he didn't want to go on because he doesn't think its a good idea for me to drive and talk on the phone. I told him i wasn't driving, not that it was any of his business. Pretty sure its the same bots that asked us if we were going to desex our dog when we asked him to show us where the period pads are for our dog. My husband replied no, again - not that it was any of his business. The female staff that work there are awesome though! The three stars are for them :) Invisible non existent stars for the bots.

W. B.

Great sale. Bought more than I should have. A happy dog and cat with yummy food and treats. Cheaper prices than my local vet.

B. M.

I just love pet stores because most of them have “Live” animals that I always want to take home. This store today had a few very cute rabbits and cats. They also had the cheekiest turtle that would try to nip your finger though his glass enclosure. They also have a fabulous range of fish and aquariums with some very cute accessories. You can also book into use their DIY dog wash Bay and buy bulk pet litter.

N. K.

Helpful and friendly staff.. Highly recommend going there for all pet needs..

T. P.

Helped with a click and collect for my dog i hadnt seen for a month due to getting stuck during lock down. It was really special to me to get him a toy before i went home and they sorted me out last minute. Thanks for the kindness

K. G.

Purchased some goods online from click and collect while I was outside the store , customer service was great, would have given 5 stars but only downfall was the stock levels, wish they kept on top of stock levels at this store considering it’s one of the main busy stores

K. J.

Estelle has amazing customer service, she was helping us with a fish tank and broke down everything we would need and giving us the best options. Amazing customer service will personally look for her next time we come in. Thank you Estelle !! 😊 Edit: We ended up buying the tank, Ashley recognized us from the following day and was also super lovely and super friendly. These girls are fabulous our one stop shop for any of our fish needs.

J. K.

Right from my ordering on line and with my click and collect everthing went so smoothly. And for a person thats not into shopping on line ( Had to do a coupleve other stores that way ) found Animates following their simple procedure and finally my pick up the best... So thank you Animates.👌👌

F. J.

Always friendly and no Hassel no matter who is working, good understanding of the Fishes. Enjoyable educational shopping.

E. K.

Absolutely wonderful staff service, enough parking outside, good quality products with good prices. Couldn't hope for more! 😄😁

m. k.

Great place with a variety of animal products, staff are super friendly and helpful 😀 Highly recommend 👌

J. G.

Friendly helpful staff. They keep a good supply of stock. Recommended.

J. S.

Great customer service and very knowledgeable with the products and recommendations.

Nice place but always seem to run out of certain dog food and the animates bath area should have a (bigger) non slip mat. Cos there's nothing to dry the floor properly before or after bathing its a Hazard its dangerous if someone or dog slips - Only an old wet mop in the corner does not help.

J. Y.

Not bad although lacks selection in some areas like cat collars

m. s.

BEST CUSTOMER SERVICE EVER!!!!!!! Very lovely to deal with and super helpful during lockdown. Thanks Manukau Animates . Imma be back dont worry ;)

L. G. (.

Great customer service . Love the stuff here

M. N.

Click & Collect service was friendly & super efficient. Great discount price on boxed Hay.

D. &. B. E.

The betta needed attention so I headed to visit the amazing Jen and wonderful Sareena to get some much appreciated advice to help Darth Betta out of his dilemma. Sareena has a wealth of knowledge when it comes to fish and teamed with Jen you just can’t go wrong. I find the staff have always provided me with the best customer service and I have always walked away happy. Thank you both for the fantastic work you do to ensure everyone (fish, cats, dogs, small animals and humans) are well cared for! You are all the absolute best!

G. W.

I went in last night (15 minutes before closing) and the lovely tall, blonde lady went out of her way to offer me advice in regards to what food I should get for my puppy who was originally on BlackHawk (it's the worst puppy food ever, and made my puppy really sick, not to mention the vet bills associated with his gastro issues). I took home a bag of the purina puppy food, and the next day, my puppy had normal bowel movements! He's doing so much better!! Thank you so so much!

L. J.

It's ok , the Aquarium plants weren't the healthiest looking but the fish stuff is great. ☺️ Definitely not the cheapest but the staff are really friendly and knowledgeable.

Staff helpful but not much stock

G. S.

Always buy fish food from there. It's cool place

N. V. E.

This is my second time interacting with Manukau branch. It was an enquiry and 'Jen' did a fantastic job at trying to get my goods to me earlier than the appointed time. I absolutely appreciate the level of customer service she provided, she went above and beyond to make sure I was happy with the outcome. I also heard the way she spoke with her collegues and she has a great manner all around. Stella staff at Manukau Animates.

I love animates Great place to shop for all your pets needs & wants The staff are amazing there. Always great & friendly & very helpful I love the DIY dog spa 💜 u animates

C. T.

Staff were kind and helpful. They made sure I get the right product that I need for my kitten.

A. P.

Great customer service, helpful & happy😊

A. I.

Lovely staff, very helpful & knowledgeable👍

Friendly and knowledgeable service from the staff at Animates Manukau

C. G.

Great but spent $55 on flea treatment & 2wks later cats have fleas again. Have since been back & was told by male attendant, that the flea treatment i was sold by female attendant previously as very good is NOT very good as it's old techno.& will only last a mth. at the most, the dearer treatments are a lot better($20-30 more).

A. V. d. W.

Great selection of products for all types of animals, have have nothing but excellent customer service! The prices can be a bit high, but this also reflects the quality of products available.

A. C.

A neatly displayed store with helpful staff and looked clean. Parking maybe difficult if during busy times, a negative would be back of aquarium plans which is what I was primarily looking for. Specials we're well displayed and pricing was clear. Staff were friendly and helpful.

Very helpful and I was in and out in no time, I was in the fish area and the girl I spoke to knew her stuff well.

R. F.

Terribly expensive. Nice staff. A lot of product choice.

T. T.

Love Love LOVE the Covid clean, water bowl at the entrance of every store... for our precious four legged community ❤️🐾

S. L.

I went into Animates Manukau on behalf of another person and was pleasantly surprised to receive a very warm and friendly greeting when I first walked in. The young man immediately attended to my need. He and his assistant both went over and above the call of duty to sort out my problem. I was really impressed. The shop was well stocked and and product was easy to find and was pleasant to walk around. I would definitely recommend this branch of Animates to other people. A very good experience for me.

E. L.

Staff are always helpful and have a lot of knowledge! A true one-stop-shop for your pet needs!

R. P.

People were nice but no doggie treats for the pups like other animate stores unfortunately

A. R.

Great place to get everything I need for my pets - Dog, cat and fish. Helpful, knowledgeable staff is always a plus.

A. B.

Very helpful staff and friendly I go there almost every week to get Lillys food.

T. M.

Have a dog wash and if your dog doesn't like the dog biscuits you can take them back and exchange for some other biscuits they may like. Good customer service. They'll clean up if your dog makes a mess.

D. A.

Nice to be able to take my dog shopping for his needs. Very helpful staff and a massive range for all pet types

M. H.

Staff was so helpful. She made sure we took advantage of coupons and we got some great bargains today

T. R.

If you want to experience the best, friendliest and most helpful team to address your pets needs then Animates Manukau is the place to go. Kasey and the team are fantastic to deal with, very knowledgeable and make you feel like part of the family, always going above and beyond. Thanks everyone!!

The Staff are Very Helpful.

R. M.

Friendly service and good selection

T. H.

We only went in for a look around. We don't have any pets so I take my kids through to look at te animals. The self service dg wash is pretty cool. The kids were excited to see someone wash their dog.

R. D.

Great staff....very friendly... helpful... great place to shop for your four legged friend.

s. k.

Great place to get your pet supplies, often shop here and i have found the experience quite pleasant.

I. J.

Bought a betta but I was requested a water sample first. Never have been asked that with my previous fishy purchases. I was still able to get my betta but Animates will not liable for the death of the fish if it dies. No signs found in store about bringing a water sample.

C. p.

friendly staff and my cat loves going in for a walk around in there and knows where her section is for the food 😂

A. T.

Had good advice and product we want. Seemed quite popular.

S. B.

Good range of products. Helpful and friendly staff who we witnessed deal politely with an awkward customer. Well done Animates team.

M. h.

It wasn't busy during our visit. Just a few people bought feed for their pets.

R. B.

Friendly staff, happy to help and advise. Clean and covers most pets you might have.

M. H.

Super friendly and helpful staff! I’m not one who usually like big chain pet stores, but this specific one is pretty good.

s. b.

Staff is friendly and helpful... But they don't have much verity in fish... All over good...

N. E.

Great customer service in helping me decide the best food for my pet.

M. H.

All the staff here are the best of the best when it comes to any pet you have just a wow knowledge and service with a smile full range of foods stocked absolutely awesome.

M. B.

Nice, knowledgeable and friendly staff with every pet thing I ever require in stock. My go to for salt blocks for my guinea pigs

every nice and friendly

A. S.

Has excellent pet resources, however only has fish for to buy in the shop.

J. H.

Excellent service, sales assistant found everything I was looking for, even got to try sizing g out on my dog. Very helpful staff.

S. B.

Very few staff on. Lovely store. Lovely staff interaction in the end.

C. C.

Favorite pet store.

Very helpful & knowledgeable.

r. n.

Lovely store very friendly staff and accomodating even when my dog decided that the middle of the store was a great place to take a dump. The tattooed lady specially was very kind

L. M.

Staff are super friendly and really on task. They go the extra mile and are always smiling.

B. B.

Good place for washing our dog its alot easier for us instead of bending down at our house

G. K.

Great for washing your dogs......self service. The machine does everything

K. S.

I go there when I can 💥

L. T.

Exerlent service from a Team member that gave me some advise on feeding our puppy with there Royalcanin puppy food with free cup.

M. K.

No animals only fish. And I couldn't find anyone for service..and so over priced on bird toys ekk. but nice big store with lots of choices.

Staff are always so friendly and helpful :)

Love to buy from pbtech

R. S.

Lovely Staff, very helpful, clean, today and we'll organised! We can't help but look around the whole entire store when we visit!

M. S. H.

Expert advice about our fish and the expertise they have about dogs is outstanding and their animal food Rep was amazing too.

a. R.

Awesome place but over the top prices. But top quality products

S. L.

Excellent store that allows your pets to enter too. I find their products to be fairly expensive

Competitively priced quality products. Friendly staff

K. P.

Great service, awesome dog wash too.

Awesome place for dog accessories and bathes 👍👍

R. D.

Awesome advice on setting up our children's fish tank, large selection of items and friendly as staff

K. S.

I find them some of them a pleasure and some of them just awful. Sarah, and another lady there is not very friendly at all, they never smile, they don't say Hi, shouldn't be in customer service if that's your personality!!!! Not happy!!!

M. T.

Awesome customer service and they have a great self pet washing service machine very popular.

G. R.

The staff are knowledgeable and enthusiastic about their work.helpful tips on looking after new pets

J. T.

Loved the dog wash and helpful advice from staff

D. E.

Great staff, nice services, everything clean and tidy

Best pet store ever has everything you need for your fur n mammal babies ... alot help from all staff . Cheers

S. G.

Great place. Bath is good, staff are friendly, they also match prices so is always the best place to go.

r. b.

My go to for dog food

Great range of products for your beloved pet!

A. M.

Didn't have the bird cage I was looking online for.

K. S.

Always pleasant to visit. Sometimes stock isn't always on hand .

A. K.

Great team, all pet products readily available

T. E.

The staff are so helpful. They also have a very large range of stock. From reptiles to birds they have it all

M. H.

Room with diy dog wash could do with a clean in all honesty

L. R.

Very friendly team, good range of items, pets to adopt and, in winter, our favourite, the dog wash with hair dryer.

Nice clean, well organized shop and helpful staff.

K. G.

Customer service is amazing each time I have been into this store!

V. G.

Very Helpful Staff. Always Friendly & Passionate about what they do, by giving the best advice possible.

Always a great experience, friendly staff and good specials high recommended

j. g.

Great food ,great service..truckie here ..please fix up the shower block it is my only complaint

B. R.

Carole was very knowledgeable on goldfish and was kind enough to share it.

T. C.

Knowledgeable and friendly staff. A lot of variety for all your pet needs.

J. A.

Excellent selection of stock and some real bargains! Try the bag your own kitty litter.

K. M.

Staff member who served us was polite and very helpful

A. E.

Very friendly and helpful staff. Nice clean store

Staff were extremely knowledgeable and helpful.

R. F.

Kids love visiting here to see the fish and other pets they might have...

T. M.

You can take back any food your animal doesn't like. $10 dog wash.

N. B. (.

Awesome team and always happy to help out..

Good customer service however I feel that most of the stuff there is overpriced.

I. E.

Open and spacious easy to find products all areas clearly marked above

easy option to bathing the dog with their facilities at Manukau

Went there to weight luggage on the pet scales and staff were wonderful 😊

D. C.

Great advice from staff for new never before puppy owners

J. R.

Erin was friendly, knowledgeable and a great ambassador for your brand.

A. L.

Animates staff are very friendly and their customer service is top notch

J. F.

Great service lovely staff, always willing to help & advise

S. -.

Great deals, Friendly staff.

S. A.

Good advice and friendly staff.

R. K.

Helpful staff. You can find Almost everything you need for your pet.

J. D.

Excellent staff and friendly service. Give good advice too!!

S. K.

They offer a great range of products for all types of pets.

D. P. P.

It's a good place and friendly staff with good knowledge about pets.

helpful and friendly staff with a wide selection of products.

E. G.

Great staff but prices could be better.

N. F.

Nice store varieties of food and different pets aswell

Amazing staff, fantastic services

a. p.

Friendly staff and very helpful.

My pet loves this place! Never ket your four legged friend choose!

Staff are really nice and helpful

Friendly staff, great service

Always friendly and helpful staff

Brought dog door staff lovely

Staff change but stores the same so easy to find what i need!

Regular customer here. Always ready to help and great advice!

T. R.

Good store plenty of product and helpful team

Always helpful and well stocked.

S. S.

Amazing stop to pick up some essentials for your pets

Prices abit to high bit worth it 👌

Overpriced - people will for their loved pets.

H. P.

Great friendly service, very knowledgeable staff.

S. C.

Always super helpful and friendly.

Great petshop, but a little bit pricey.

Used the self service dog wash. Easy to use and clean environment.

M. K. b.

Always a nice place to shop for your little companion.

C. L.

Very helpful staff. Enjoyable experience

Great service and passionate about pets

Very interesting but pricey

D. R.

Very nice service and kind staff there

L. H.

Fantastic shop and lovely cheerful assistant.

J. J.

Love shopping Animates and getting our frozen dog patties there.

b. s.

Good place to buy fish , aquariums and pet stuff.

Can take your fur baby (dog) for a bath, at the cost of $10

C. T.

Awesome customer service. Excellent advice.

A little bit expensive but ok.

Staff was so lovely.

Great has what I want for my rabbit

Its good. I enjoy going to animates.

Loads of pet supply's and even a dog wash. Lots of fish

G. T.

💞💞💞 self animal cleaning station is amazing

M. G.

Awesome guy in the fish department helped alot

Always helpful and friendly staff

A. D. V.

Friendly staff and very helpful

Great place for all pets and animals needs

cheap cat food 48 cans for $ 46

Clean. Friendly. Good selection of products.

Awesome place especially the bathing area

the staff there was really friendly and patient

Friendly staff easy to find layout

Fantastic service and helpful staff.

s. w.

Super friendly staff

B. R.

Very helpful staff!

Had what I needed and I was helped by a friendly staff member

Really lovely staff

I love this place because I like animals

Helpful, friendly staff

Very friendly staff

Awesome service knowledgeable staff

Not many animals/pets to choose from

Excellent and fast service

Nice place to buy pets.

z. a.

Good people and good service

Great place for fish supplies

The Best pet shop

Has most products for our pets

Cheap mice to feed my snake

The best pet shop.

Helpful staff nice place to visit

Pet shop, good place for pet

Great customer service...

Friendly staff and a huge range.

Good customer service

Was waiting at the counter for awhile.

Great dog bath

Not bad

Great Pets, pet food and service

Best petshop for fish

Customer Services excellent!!!

Friendly and helpful staff

Always good service

Excellent service

D. K.

Love it

Very nice service

H. A.

Friendly and helpful staff

Lovely staff

Good luck

Very friendly staff.

Great shop

Good

When we had a cat it was used

Great place to shop

Good customer services

Just awesome service

Nice food store

Not enough pet stuff

Great service!

Great products

Well stocked

Very friendly staff

Super helpful staff

Pet friendly

Great

Good service

T. N.

Nice and tidy

Decent variety.

K. S.

Always pleasant.

Great shop...

Helpful staff

Very helpful.

Very helpful

Nice stock

Nice service

Great staff

Good

Excellent

Great staff

K. W.

Helpful staff

Fabulous

Friendly Staff

Animals are Magic

Helpful staff.

Woof

Yes

friendly staff

What I needed

Animal lover

Excellent service

S. S.

Wonderful experience. Carol was fantastic and so passionate about fish, she helped my 7 year old daughter setup tank and gave her the knowledge to care for her fish. Daughter loves going to animates and talking to carol about fish and how to look after them properly. Thanks Carol Sam and Danika