Reviews of Harvey Norman Porirua. (Shop) in Porirua (Wellington).
Harvey Norman Porirua
19 Parumoana Street, Porirua City Centre, Porirua 5022, New Zealand
Description
Information of Harvey Norman Porirua, Shop in Porirua (Wellington)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Harvey Norman Porirua
Popular times
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Reviews of Harvey Norman Porirua
V.
Amazing service from Elvis today! Went in looking for outdoor furniture, ended up buying 2 couches. We were so indecisive and couldn't work out if we wanted recliner or normal and he just came along for the ride with us 😆
Super knowledgeable about the range and stock levels, great sense of humor and didn't put any pressure on us like some other stores can.
S.
These guys are magic. I went in the other day with a hardware issue in a device that i had brought. They went through a diagnostic process with me and then gave me a new unit as a replacement. Couldn't ask for better service than that. It is hard to find that kind of service nowadays
S.
28/10/21: I needed Bluetooth earphones and called in to have a look at what was available. I chose 3 types that I thought would be suitable and then turned to seek assistance/advice. Within seconds a sales rep approached and asked if they could be of any help (I like this as on a couple of occasions, I had either been ignored or constantly followed around). The sales rep answered all my questions about the various earphones plus extra info about each one. I chose the one he thought would be a good fit for me which also happened to be my favourite option.
A good shopping experience for me as I always try to spend as little time as possible in-store.
Footnote: tried out the earphones as soon as possible after I got home (after initial charging of course) and they work great. Easy to 'pair' to my phone, too.
S.
Great shop.. the lady assistant was just the right amount of helpfulness without being too pushy .
R.
We recently purchased a new fridge at HN Porirua, needing something specific. John went above and beyond to make sure we got exactly what we needed and in good time. Thank you!
H.
Been visiting this place for a while for all my tech needs. Found them really helpful. Sometimes can be bit pricey, however you can grab great deals if you negotiate. Always pleasure to deal with Ash who goes beyond the extra mile ensuring you’re happy with purchase. I would highly recommend Ash at Harvey Norman Porirua for your next purchase. He is passionate about what he does👍👍
R.
You will be sold to! Friendly. Initially Quite high prices compared to elsewhere. If you shop there a lot they will see if they can discount for you.
L.
We always get fantastic service from Stephen in the furniture department and Tita in the appliance section. They've worked at Harvey Norman for many years and are both so knowledgeable and obliging. When we buy furniture we actively seek out Stephen as we know he'll really look after us. Michael and James from the electrical department are also very helpful. We are longtime customers and will continue to be because we feel genuinely valued by the Harvey Norman Porirua Team. Thank you!
Lisa and John
M.
Nice store helpful staff you could buy mosr anything you are after
C.
Excellent service , knowledgeable staff member . Got what we wanted
S.
Quick prompt service they had everything I wanted and service was great
A.
Competitive prices, wide range of products, and good service
B.
Good selection and today we were not overrun by sales people. Is was a good informative trip and were were able is make some good choices on whitewater replacement units.
I.
A bit pricey - I was buying tech - but I was well looked after
P.
Went in yesterday. Brought a tv that i did some research on, Peter the Salesman was awesome to deal with. Change my mind buying a Konka Brand that ive had before. End up with a Phillips brand 7300 Series.
Very Impressed. Love the lights on the back of the TV.
G.
Has a wide range of furniture (indoor and outdoor), huge range of appliances including televisions, fridges and freezers, toasters, laptops, printers etc. Basically if you need good quality goods from known brands, this is the go to place.
G.
I was in the market for an automatic coffee machine. Got a demo of the machine and sampled the coffee. Completed the purchase. Assistant was very helpful
O.
Got what I needed, great store.
B.
I bought a new TV and sound system from this branch recently and the service was absolutely top notch brilliant. We had issues setting up our new wireless sound system and contacted the store. The rep' James who I dealt with came to our home on a Friday after working hours at 6pm to set up our speakers and was most helpful. Thanks James, your were awesome. ;) Well done Harvey Norman Porirua , I think you provide great products and a fantastic service.
J.
I ALWAYS enjoy my shopping experience at Harvey Norman
L.
I wish I had more money, great staff, dangerous for your wallet, go with haste🤣
A.
I ordered a laptop online and collected it from this branch. The employees were very welcoming and kind when I went in to collect it. They just checked ID and handed it over, which is so much better than The Warehouse where they go into the back and mess around looking for your online purchase for 20 minutes.
T.
Amazing staff, just signed up for $5G bed🤦🏼♀️😭
A.
Had exactly what we wanted. The best part was that the staff are fully trained to know the specs of the products they sell, so we were able to buy with confidence. We bought a new washing machine, and Michael was able to talk to us about the different machines and help us do a comparison so we could get the one that best suited our needs.
L.
I dealt with a lovely salesperson Alinka. Friendly and efficient and made the process of getting delivery, setup and an extended warranty super easy. Would definitely deal with Alinka again if I needed an appliance.
S.
Great experience buying a slimline dishwasher from James Leggot after trying the other regular shops who seemed disinterested in providing any customer service. James was extremely helpful and efficient. Very glad we decided to go to Harvey Norman.
j.
We received amazing service from the lounge and dining room section from Steven also from Fred in the bedroom suite section.
No pressure just useful information.
Many Thanks to both the staff members.
Jake and Catherine
M.
I find the staff ar the Tec Bay very accommodating and helpful. The head of the team is very experienced and knows what to do when it comes to repairing computers etc.
A.
The,place is good but some sales people are really pushy. Like they are super eager to make a sale. To the point where even when you're brutally honest and tell them it's unlikely you'll buy the item they will insist on calling the next day....annoying...
D.
Getting photos done, and did not take long to do
T.
Went to HN to purchase a new stove. Met Michael Ho who showed us the range gave a breakdown of features on different stoves. Very helpful guy we now have a new stove on it's way to home. Next purchase will be a washing machine I will certainly deal with Michael Ho again.
J.
Excellent customer service, lots of different products and services at a great rate. I have recently purchased a westinghouse oven 05/2021 and I am really pleased with the purchase. Harvey Norman's collected my previous Westinghouse oven and replaced it with a newer version of the oven. I highly recommend Harvey Norman's for prompt customer support and a wide range of products available.
D.
Five stars for service, checking out upholstery fabrics for lounge suites. I was directed to fabric books, sales person explained some of the basic considerations left me to it and checked in intermittently. If I found something I liked he made the respective enquiry and let me know price and availability. Open store layout so a lot on display. Heaps of parking out front.
M.
Had a fab experience with Matt today. Star worker absolutely would buy from him again. Give him a raise!!
J.
Bought a new TV as I thought mine was kaput. Turned out a grandchild had been playing, so got it going again. Rang Harvey Norman to see if they would refund the purchase. No worries ,no argument, the money was put straight back on my card. As far as I am concerned great customer service. I would also add , they really know electronics, so when I need a new appliance , I know where to go. Harvey Norman Porirua.
A.
Awesome service from the furniture department
M.
Shop around sometimes noel leamings with match or b cheaper n u get fly buys otherwise happy with product customer service was good
J.
We drove from Kapiti to Porirua just so we could talk with Jennifer about our laundry requirements. She was the most knowledgeable sales person we have ever met. She was patient while we considered all our options and listened to our needs. Great communication with her by email. We would go back to her whenever we need something from Harvey Norman.
L.
Great customer service experience here today. Really happy 😊
A.
Shopped here for boxing day and they had the best deals comparing all the shops in that area! Giving 4 stars as both my recliners and bed are being delivered only in February, that's a 6week wait.
S.
James Leggot continually gives us exceptionally wonderful service, so thorough, efficient, friendly, professional, a delight to deal with all our household purchases.
M.
Came in to look at and try out beds at Easter time and was abit unsure at the time, we were served by a lovely older gentleman named Fred who was very helpful with our needs and seemed to take note on what we were looking at and showing us similar options we might like. He was not pushy at all and didn't hang around like a bad smell like alot of the people in the bed department do - he gave us his card for us to contact him when ready for the bed. We returned last week to purchase the bed and again asked for fred who remembered us and was very good. No sales pitch etc we made our own decision and he informed us where needed. The process was quick and easy and very enjoyable. Will 100% be back for the rest of our furniture and hopefully will get in touch with him again. Thanks for your help fred!
t.
this was great
i bought a tv cabinet for a gift, i bought it at harvey norman gisborne and they set it up so my daughter could pick up in porirua
great service both shops,thanks
Y.
This store one of the best in New Zealand 🇳🇿.the stuff very friendly 👏and the laptop department have super awesome personality TOM is great 👍 man and honest person to deal with. All the best 😊
m.
Loved the level of service. Smiley staff means confidence and quality.
A.
Great store! The small appliances, bedding, whiteware and television teams are incedible to deal with. Caring, customer focussed and professional.
Thanks to a new manager in the electrical department means you even get a fantastic customer service experience there too! (In the past, not so much!)
Good stuff guys!
S.
staff attentive however they try very hard to sell extras when you clearly say no
W.
Just popped over to Porirua for the Afternoon called into Harvey Norman's to get pricing on printer ink and get some photos printed off From the moment we walked in more than welcome Every staff member was polite and friendly giving helpful advice whilst I shopped for ink pricing and the best options my wife was getting excellent help from the photo desk great guidance nothing was a problem to these staff on the way out friendly staff yet again highly reccomend the service competitive pricing well worth a visit
n.
Clean tidy professional staff
M.
The 5 stars are for the helpful knowledgeable man, Assist: 31 James C.
He approached us in a friendly manner, knew his stuff making for additional sales without feeling pushed.
Two sales assistants ignored me in the furniture dept (why we've gone elsewhere for our lounge suite) & my partner struggled to get anyone's attention in the electrical dept only to be made to feel stupid by the assistant when asking where something was.
James turned it all around for us making it fun & enjoyable. We will be back thanks to him.
THANK YOU JAMES.C!!!
P.
Great service and the guy was very helpful. Bought the nice heater and it works brilliantly. It's always good when you get the right person who knows about the product you are after.
j.
Thankyou for the beautiful bed jonny jain found me he is a shinning star ⭐⭐⭐ in my life I will always remember the bed is perfect for me and I love it it suites me just right thankyou so much from joy Julia poutama jelley and jonnys a cutie to . thankyou jonny thankyou Harvey Norman porirua.very much .
L.
Lots of shop displays but several items out of stock. Some items dearer than competitors.
J.
Great service. They had what Noel leemings couldn't get me Fitbit accessories. Saved me in a moment of need. Thanks guys
B.
Your staff were'nt pushy and we purchased the best outdoor furniture sweet option available to us on the floor or anywhere in the greater wellinton area. I had phoned 2x earlier in the week prior to purchase.
N.
Two things you need to know about this store 1. Although it bears its (HN)name it is actually a franchise (as we are told by member of staff) therefore the inventory is different from that of e.g Tory Street, Wellington. So if you are liking at online prices & deals this place won't honour it. The products and deals are different and only exclusive to the store. 2. The warehouse, which is not far from the store is where they keep most items so if they don't have it in store, ask if they have it in the warehouse and if you can pick it up directly. It will save you time
K.
Nice range, but pricey. Look out for a special or promo to get better value.
Z.
Good products , sometimes staff can be a bit in your face at times
A.
We have purchased several large ticket items from this Porirua store and can not fault their in store service, delivery and set up and backup service. However our most recent purchase made just a couple of weeks ago was a freestanding induction oven, my gripe with this is that we purchased it supposedly "on special" and that the marked price was "The best they could do." Imagine our huge disappointment at seeing a television advertisement last night stating that the cost of the same oven has now been lowered to HALF of the price that we paid for it! #feelingalittlerippedoff
We will be slowly replacing all of our white wear over the next couple of years and this negative experience has made us a little wary of parting with our hard earned money quite so obligingly in future, buyer beware, I guess.
G.
James Leggott is the man to see here - he has great customer service and product knowledge (and stock availability) he is a pleasure to deal with
E.
Just needed the photocentre. Almost closing time and I only needed one photo for a present. I had know idea how to use the kiosk. But the female staff member was very helpful and patient. Would recommend.
E.
Some products are not on-site. Staff are generally helpful.
M.
Good service and great deals. We compared other retailers and ended up going back as the service was great.
S.
They had lot of TVs on display but none in stock to buy. Rating only on todays experience though.
K.
My wife and I purchased a T V from the. Porirua store and we're impressed by the young sales woman Lee Anne, her refreshing mix of professionalism, frienlyness and humor made the purchase an easy decision ♥️
C.
Good range of products and spacey store to roam around. Staff also really helpful
J.
Staff always helpful & best selection of techy stuff in Porirua
I.
Very helpful sales assistants. Great variety of products
A.
Very friendly staff member, took us to the cash check out and Adidas us on where to find products they didn't have available.
B.
Decent shop with reasonable amount of stuff on dispalay. I wish i could say reasonably priced, but they are not. Having said that when they have specials on it is worrh considering. In other words compare the price with other shops but give HN a chance you shouldnt be disappointed. Overall pleasent experience
D.
We went in to buy a mew set of lounge chairs. Good variety of choices to choose from. Staff not too helpful but the prices were fair.
K.
Staff are thin on the ground, not many clients around at the time.
D.
I didn't have to wait long to be serviced even though the place was very busy the customer service was great and I strongly recommend you visit this store to know what I'm talking about
g.
Excellent help full staff
D.
They had what I wanted at a good price.
m.
Good service clean store helpful staff. One the benefits is the interest free terms.
P.
Excellent customer service, had a good shopping experience.
E.
Nice stock and surprisingly reasonable prices once they make you an offer. Staff were helpful and not at all pushy.
R.
Great service nice staff will be back a small misunderstanding as to where the item was warehouse or shop did a bit of running around but they made up for it with a big smile and apologies
R.
Excellent service, sorted us out with a new washing machine after Noel Leeming failed to provide us with the washing machine we had already paid for
O.
Staff very helpfully. Will shop there again
S.
Electronics department have dishonest salesmen who are pushy and will say what ever to get a sale. Whiteware and bedding are professional and polite.
G.
Fantastic retail people. Bought a washing machine and retail staff very helpful and informative.
S.
Great service in the electrical store. Sales people always helpful but not pushy. Great prices in the new years sale
Y.
Friendly staff and exceptional service as always.
D.
I feel harrassed by the sales team. But I guess some people like that.
M.
Good service but need a few more staff when its busy in electronics.
T.
Very helpful people and dont pressure you into the most expensive products, and really know their stuff about the products they sell.
G.
Good standard department store. Nice cosy feeling inside. Salespeople are very attentive but stop short of being pushy.
R.
Amazing service, how customer service should be.
S.
Huge floor, technology & furniture on same place.
Convenient car park unlike very limited space on Wellington store.
V.
May is a very helpful lady! Her great service always brings me back to shop at Harvey's 😁
L.
Lovely service! My laptop glitched, took it back, they put credit to my name to buy a new one!
C.
Very friendly helpful staff.
D.
Several good bargains in sale. A few returns of old favourites (Braven) but also new (6
4Gb SD)
B.
great showroom more lounge suites and coffee tables than any where else thats for sure
J.
If you shop around between Harvey's Smith city and Newbold you will generally find a good deal.😎🦁🤩👌👌👌👌
L.
Very good service from the sale personal. Was the second time there and I will return
C.
Yep great shopping
R.
Excellent service from the staff in the electrical department
T.
Good place to shop at good range plenty of bargains if you want to check them out
c.
Bought a garbage disposal. Served by James.pleasure to deal with and a good deal was done. Will defiantly ship there again
N.
Big store... Good range and friendly staff... Worth a look
H.
Good sales people, big range of items, huge spacious store. Got what I wanted plus more.
C.
Great shop and staff dont 'pounce' as soon as you walk in.
A.
I was delighted at the care and attention from the helpful and considerate young lady in the photograph department this morning.
A.
Very big electronics and furniture store
C.
Fantastic service. Have everything at their fingertips and fair product knowledge.
E.
I wish they valued repeat customers. Some of their salespeople seem to factor this in, others not so much.
J.
Awesomely helpful guys in the computer bar... Came in with a difficult request and they were absolutely helpful and solved my issue immediately.
T.
Friendly and knowledgeable staff, great range under 1 roof.
A.
Super helpful staff. Even though they were very busy the staff made time for us.
Z.
Great size, good range, friendly but not overbearing salespeople. Pretty reasonable prices.
T.
Good range and specials. Needs to be checked out when looking for furniture, whiteware, blackware or computers.
D.
Knew what I wanted, found it quickly, helpful staff, item on sale! Easy & fast.
P.
Good variety of products, a bit pricey but has great staff.
G.
Had a totally professional and helpful young man sell us an electrical appliance
P.
It's ok for an Australian company.... found it hard to get someone who actually knows the product line to be of any help.
D.
Pretty good for a big box store.
M.
Staff were friendly, but everything seemed pricey and I wondered if it was inflated to reduce for the labour weekend sale.
C.
Always helpful staff. Large range of products, competitive prices.
L.
Helpful and attentive staff. Is a little pricy compared to other shops.
A.
Abit hard to navigate the store, I found the showroom was poorly set out.
G.
Awesome place and good service!
I.
Staff were so pleasant and knew the products. Great thank you.
R.
Still waiting for product. Was supposed to be ready prelockdown, then mid May. But that has passed and still waiting.....
M.
Usually need to go get goods from their warehouse but otherwise great prices and goods.
J.
Great place to shop along with excellent service too!😁
J.
Loved the kettle, awesome customer service as usual!
R.
Always a great visit....left there happy as with the discounts an great staff
N.
Great customer service. Very friendly!
P.
Excellent collection of products. Sales staff are helpful
C.
They have awesome sales
J.
It's massive so choice isn't and issue. I've always had very good service there.
R.
Sam in furniture department was great. Friendly service and good communication.
M.
If the item is not in stock on the day then it is always a mess around to get the right item delivered
R.
Very good Customer Service. Knowledgeable and helpful staff
G.
Couldn't get what I wanted but the staff were really friendly
S.
Big selection of items. Prices that will suit different budget. Plenty of parking.
S.
Good service, well laid out store
H.
Enjoy the convenience of shopping there. Almost always have a good bargain.
A.
The was busy, as we had to wait for service
K.
Enjoy going into Harvey Normans. Great furniture a but over priced.
G.
Had a totally professional and helpful young man sell us an electrical appliance
R.
Sam in furniture department was great. Friendly service and good communication.
E.
Nice stock and surprisingly reasonable prices once they make you an offer. Staff were helpful and not at all pushy.
A.
Super helpful staff. Even though they were very busy the staff made time for us.
F.
Grant at the Electrical Department was very friendly and helpful.
R.
Titans was very sweet and very helpful. Great service.
L.
Lovely service! My laptop glitched, took it back, they put credit to my name to buy a new one!
A.
Abit hard to navigate the store, I found the showroom was poorly set out.
T.
Very helpful people and dont pressure you into the most expensive products, and really know their stuff about the products they sell.
J.
Large and impressive selection of furniture and electronics.
G.
Awesome staff, they were all super helpful
g.
Excellent staff and good stuffs and variety. But bit expensive furniture
M.
Big store with a great range of products. Could do with more staff though
G.
G
Great store great sales lady
Thank you
J.
Staff are always nice. Photo centre services are nice too
P.
Friendly service in the photo area. Prints ready quickly.
D.
Algood
S.
Good selection, good prices and helpfull staff.
D.
Always friendly service and often a good deal to be found
O.
Brought several items here without, have good after sales service.
C.
Not bad. Limited in the electronic section compared to other shops.
N.
Staff were helpful last time we visited, which was good.
R.
The staff are great to deal with and always very helpful!
B.
Very attentive and friendly staff. They are very happy to help.
M.
Great range of products
G.
Again! the best price for our new washer!
G.
Good home and electronics store helpful staff
R.
Had the most amazing customer service at the porirua store
L.
Only went to.have a look....cell phone guy was gd
R.
Love the large store, lots of cool 😎 stuff to see.
A.
Very helpful sales staff
O.
Easy to buy. The ame day pick up option is available.
A.
Large store with good variety.
R.
Gr8 furniture selection and lovely staff.
L.
Steve was very helpful....nothing was too much trouble....thanks again Steve 👍
F.
Grant at the Electrical Department was very friendly and helpful.
D.
Good place to visit, too much staff attention in computer area.
L.
Gear service friendly staff manager was amazing
J.
Large and impressive selection of furniture and electronics.
T.
Hardly any customers and I still could not find a staff member to help with a tv question. :(
F.
Better Harvey Norman in Wellington. Great furniture dept
a.
Great selection I personally find it a bit pricey
D.
Great choice of goods fast efficient service
C.
Staff are friendly and not too pushy.
M.
Black Friday, Saturday, Sunday and Monday. got some great bargains.
R.
Always good deals on.
D.
It was okay the staff were helpful
D.
Very good explaining about heat pump dryers
J.
Great range of household furniture and appliances
E.
Helpful staff. Good selection
R.
Titans was very sweet and very helpful. Great service.
W.
Great service and going the extra mile
L.
Best place to buy electronic device's.
W.
Typical HN layout good range helpful staff
C.
Nice Store friendly Staff
A.
Nothing I needed today but so much to choose from.
M.
It's quite expensive Harvey Norman.shop else where if you can.
A.
Cant fault this place. Awesome with a big thumbs up. Cheers guys
D.
Good range of products, lots of variety
A.
Electronics store with good selection of current household items.
D.
Large interior and electronics retailer. A great selection.
J.
Raj gave me great service very helpful.
J.
All round just great place.
D.
Wide selection of furniture
A.
Steve in furnishings was amazing. Highly recommend
G.
Very good service and staff very nice.
S.
Friendly and efficient staff
L.
Large retail store, has lots of different departments
A.
Good location and lots of parking space
T.
Fast and friendly service at photo lab.
J.
Good service but a bit pricy
A.
always a pleasant experience especially Santa at Christmas
D.
Very happy with the product selection
G.
Good selections, helpful staff.
J.
Excellent service, sales and parking
G.
Always receive excellent service here
A.
Great service and price
C.
Bit pricey but great service
B.
Awesome customer service.
A.
We like visiting Harvey Norman!
A.
Easy purchase friendly staff
P.
Very helpful staff.... very impressed
M.
Good number of range of products
G.
All good
M.
Good range and friendly staff
G.
Friendly staff who are very helpful thank you
C.
Pretty bloody good!
B.
Good service and advice
c.
Lots of choices but furniture a bit expensive
P.
Walked in got a great came home :-)
M.
Very knowledgeable and helpful staff
A.
Feel sorry for staff who are obviously on a type of commission.
B.
Good specials, helpful staff
S.
Very helpful staff at the photo kiosk
R.
Friendly and very efficient and easy.
D.
Had the product consumer recommended
T.
Great prices and stock.
M.
Large store with a lot of electronics and furniture to shop for
s.
Great sales team
C.
Not as much stock as you'd expect.
L.
Friendly staff thanks
P.
Thank you again for helping us.
K.
Large store... customer service average
L.
Nice big store
D.
Always gets 5 stars
S.
Good choices & friendly staff
M.
So many sales people I the
C.
Great service
C.
Good value. Good service.
J.
Very accommodating.i appreciate the help.
K.
Always have want you want
K.
Friendly well informed staff
h.
Great place, great stuff.
D.
Excellent product knowledge
M.
Very helpful staff!!
A.
Friendly and qualified staff.
Z.
Good customer service
d.
Friendly and helpful staff
D.
Excellent service
C.
Great service, and staff
M.
They are more on to it than is to be expected
R.
Very friendly staff in computers
N.
Good customer service
L.
Fast and reasonable priced
A.
Good options but pricy
J.
Whiteware and electric appliances
C.
Great place to shop
M.
It's ok
J.
Normal harvey Norman's store
T.
Have good staff
R.
Very helpful
G.
Good very friendly
W.
Good place to shop
R.
Good value
Z.
Good prices
M.
Average sales experience has been 3 weeks and goods still have not been delivered - not happy.
A.
Same old
l.
Expensive for TV
M.
Excellent service.
D.
Good service and knowledge
G.
Very helpful staff
H.
good
S.
Price is great.
J.
Great staff.
S.
Great service
J.
Excellent
T.
Good service
G.
Good service
D.
Excellent service
Y.
Great service
M.
Great service
S.
Good store
d.
Good
J.
Great staff
H.
huge space
R.
Helpful staff
P.
Good
S.
Good service
B.
Good service
G.
Survives on monopoly...
•.
Went above and beyond
M.
Lots to choose from
P.
Excellence ! !
F.
Very good.
J.
F.
(Translated) In short, sophisticated, comprehensive and wonderful.
(Original)
باختصار راقي وشامل ورائع .
N.
C.
i.
O.
D.
K.
D.
M.
D.
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M.
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L.